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Compare Microsoft Teams and Zoom Workplace 
Featured Products
At a Glance
Market Segments
Enterprise (40.2% of reviews)
Small-Business (51.0% of reviews)
Entry-Level Pricing
$4.80 1 User Per Month
Free
Microsoft Teams
Star Rating
(17,827)4.4 out of 5
Market Segments
Enterprise (40.2% of reviews)
Pros & Cons
Entry-Level Pricing
$4.80 1 User Per Month
Learn more about Microsoft TeamsZoom Workplace
Star Rating
(55,774)4.5 out of 5
Market Segments
Small-Business (51.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Zoom Workplace excels in providing a clean and intuitive user interface, making it easy for users to join calls and schedule meetings without confusion. This simplicity is often highlighted as a key advantage for daily meetings, where audio and video quality are consistently praised.
- Users say Microsoft Teams shines in its ability to integrate chat, video meetings, and file sharing into a single platform, which enhances team organization. Reviewers appreciate the seamless experience of managing communication and collaboration, noting that it reduces the hassle of juggling multiple tools.
- According to verified reviews, Zoom Workplace is favored for its quick implementation process, with many users finding the onboarding experience straightforward. This ease of setup allows teams to get started with minimal disruption, which is particularly beneficial for small businesses.
- Reviewers mention that Microsoft Teams offers a more stable connection for incoming calls, which some users find superior to Zoom. The layout and functionality for managing calls are often described as more user-friendly, contributing to a smoother communication experience.
- G2 reviewers highlight that while Zoom Workplace has strong performance in video conferencing, Microsoft Teams leads in business instant messaging, with a significantly higher satisfaction score. This makes Teams a preferred choice for organizations that prioritize chat functionality alongside video meetings.
- Users report that both platforms have solid support quality, but Zoom Workplace edges out slightly with a higher score. Reviewers appreciate the responsive support team, which is crucial for resolving issues quickly and maintaining productivity in fast-paced environments.
Pricing
Entry-Level Pricing
Microsoft Teams
Teams Essentials
$4.80
1 User Per Month
- Seamless integration with Exchange: Teams Essentials works with On-Premises or Hosted Exchange so that Office clients can get Teams in the cloud.
- Upgraded online meetings: Provide professional features like virtual backgrounds, screen sharing, and recording from any device for your clients.
- Fully-enabled dynamic chats: Keep conversations going internally or externally with continuous chat, searchable history, and in-app file sharing and collaboration.
Zoom Workplace
Basic
Free
- Meetings: up to 40 minutes per meeting
- Number of meetings: Unlimited
- 100 Attendees per meeting
Free Trial
Microsoft Teams
No trial information availableZoom Workplace
Free Trial is available
Ratings
Meets Requirements
8.9
13,228
9.2
42,440
Ease of Use
8.8
13,415
9.1
42,583
Ease of Setup
9.0
3,854
9.1
13,715
Ease of Admin
8.6
2,098
9.0
12,311
Quality of Support
8.6
10,663
8.7
31,352
Has the product been a good partner in doing business?
8.8
2,072
9.1
11,493
Product Direction (% positive)
8.6
12,655
8.3
39,926
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Sharing
Not enough data
9.0
6575
|
Verified
Not enough data
9.1
6775
|
Verified
Not enough data
8.8
6020
|
Verified
Collaboration
Not enough data
8.6
5124
|
Verified
Not enough data
9.1
6766
|
Verified
Not enough data
9.0
6515
|
Verified
Not enough data
8.7
4985
|
Verified
Not enough data
9.3
7120
|
Verified
Functionality
Not enough data
8.5
5077
|
Verified
Not enough data
9.0
6331
|
Verified
Not enough data
8.7
4828
|
Verified
Agentic AI - Virtual Classroom
Not enough data
8.0
108
Business Instant Messaging
8.9
8791
8.6
504
8.7
9036
8.7
520
8.4
8390
8.5
501
Business Instant Messaging
9.0
8324
9.0
512
8.9
8269
9.2
525
Business Instant Messaging
8.8
8057
8.9
501
8.8
8277
8.9
508
8.7
7279
8.5
501
Generative AI - Business Instant Messaging
8.2
997
8.5
177
AI - Business Instant Messaging
8.0
972
8.4
173
8.3
969
8.4
174
8.0
963
8.3
171
8.0
961
8.3
171
Agentic AI - Business Instant Messaging
8.0
566
7.7
83
8.0
560
7.6
78
Grammar
Not enough data
8.9
74
Not enough data
8.6
74
Not enough data
9.0
75
Formatting
Not enough data
8.7
72
Not enough data
8.4
70
Not enough data
8.5
72
Content
Not enough data
8.7
71
Not enough data
8.5
71
Not enough data
8.6
70
Product Type
Not enough data
8.9
70
Not enough data
8.8
69
Generative AI
Not enough data
8.8
67
Not enough data
9.0
71
Design Tools
Not enough data
8.5
291
Not enough data
8.5
288
Not enough data
8.2
280
Not enough data
8.3
282
Not enough data
8.6
285
Communication Tools
Not enough data
8.7
285
Not enough data
8.9
292
Integrations
Not enough data
8.2
276
Not enough data
8.7
283
Software Offering
Not enough data
8.5
282
Not enough data
9.3
289
Not enough data
8.8
283
Agentic AI - Collaborative Whiteboard
Not enough data
7.9
78
Not enough data
7.9
79
Not enough data
7.8
77
Presenter Tools
Not enough data
9.0
16928
Not enough data
8.6
12637
|
Verified
Not enough data
8.7
13567
|
Verified
Not enough data
8.9
17373
|
Verified
Conferencing Options
Not enough data
9.1
19388
|
Verified
Not enough data
9.2
19540
|
Verified
Not enough data
9.3
21528
|
Verified
Application Tools
Not enough data
8.9
16006
|
Verified
Not enough data
9.1
19227
|
Verified
Not enough data
8.8
16118
|
Verified
Agentic AI - Screen Sharing
Not enough data
7.5
237
Platform Basics
Not enough data
9.1
408
Not enough data
9.1
408
Not enough data
7.8
380
Platform Content
Not enough data
8.1
377
Not enough data
7.8
374
Not enough data
9.0
397
Platform Additional Functionality
Not enough data
8.5
397
Not enough data
8.1
378
Agentic AI - Screen and Video Capture
Not enough data
7.5
136
Inbox Tools
Not enough data
8.1
101
Not enough data
8.2
103
Not enough data
8.7
105
Not enough data
8.7
104
Coordination Tools
Not enough data
8.8
112
Not enough data
8.8
104
Not enough data
8.5
104
Software Options
Not enough data
9.1
104
Not enough data
9.0
104
Email Client - Agentic AI
Not enough data
7.6
52
Not enough data
7.9
53
Platform Basics
Not enough data
8.8
64
Not enough data
8.2
60
Not enough data
8.7
39
Not enough data
8.7
41
Not enough data
8.3
40
Not enough data
8.1
41
Not enough data
8.3
41
Platform Data
Not enough data
8.1
60
Not enough data
8.4
59
Not enough data
8.2
59
Not enough data
8.5
62
Platform Interoperability
Not enough data
8.7
65
Not enough data
8.3
61
Platform Additional Functionality
Not enough data
8.6
60
Additional Functionality - Visitor Management
Not enough data
8.1
35
Not enough data
8.0
35
Not enough data
8.6
37
Not enough data
7.8
37
Agentic AI - Visitor Management
Not enough data
7.8
27
Platform Basics
Not enough data
8.6
25
Not enough data
8.8
26
Not enough data
8.6
28
Platform Content
Not enough data
8.5
25
Not enough data
7.9
25
Platform Interoperability
Not enough data
8.5
27
Platform Additional Functionality
Not enough data
8.3
28
Not enough data
8.0
27
Not enough data
8.4
24
Agentic AI - Digital Signage
Not enough data
6.5
8
Collaboration Tools
9.0
7861
|
Verified
9.2
30703
|
Verified
9.1
5603
|
Verified
Feature Not Available
Feature Not Available
Feature Not Available
9.2
5842
|
Verified
9.1
14738
|
Verified
Feature Not Available
9.1
14793
|
Verified
Meeting Coordination
9.0
7431
|
Verified
8.9
28083
|
Verified
8.9
6861
|
Verified
9.0
27164
|
Verified
8.8
7098
|
Verified
8.9
27447
|
Verified
8.9
5568
|
Verified
9.0
15186
|
Verified
Software Type
8.8
7170
|
Verified
8.9
26491
|
Verified
8.7
5246
|
Verified
8.8
13925
|
Verified
9.1
5801
|
Verified
9.2
15841
|
Verified
Agentic AI - Video Conferencing
7.8
660
7.8
423
7.9
653
7.7
422
7.8
647
7.8
414
Calendar View
Not enough data
8.3
393
Not enough data
8.5
402
Shared Calendar
Not enough data
8.5
385
Not enough data
8.3
390
Accessibility
Not enough data
8.2
384
Not enough data
8.0
382
Integration
Not enough data
8.3
379
Not enough data
8.2
383
Not enough data
8.5
383
Notifications
Not enough data
8.3
384
Not enough data
7.9
380
Generative AI
Not enough data
7.4
301
Not enough data
7.5
308
Not enough data
7.6
311
Agentic AI - Calendar
Not enough data
7.7
120
Design
Not enough data
9.2
43
Not enough data
9.3
43
Not enough data
9.3
43
Collaboration
Not enough data
9.4
45
Not enough data
9.2
44
File Types
Not enough data
9.0
42
Not enough data
9.1
42
Not enough data
8.9
42
Edit & Revise
Not enough data
9.1
43
Not enough data
9.0
42
Not enough data
9.2
42
Integrate & Embed
Not enough data
9.3
46
Not enough data
9.1
43
Not enough data
9.3
45
Operating System
Not enough data
9.4
45
Not enough data
9.1
45
Not enough data
8.9
41
Generative AI
Not enough data
9.1
41
Not enough data
9.2
42
Not enough data
9.2
41
Not enough data
9.4
40
Not enough data
9.0
41
Agentic AI - Document Creation
Not enough data
9.3
23
Integrations
Not enough data
7.7
644
Not enough data
8.6
672
Not enough data
8.9
672
Not enough data
7.7
637
Not enough data
7.6
632
Branding & Customizatio
Not enough data
8.1
643
Not enough data
8.5
656
Not enough data
8.1
632
Automatic Rules & Configurations
Not enough data
8.4
640
Not enough data
8.5
652
Not enough data
8.4
654
Agentic AI - Business Scheduling
Not enough data
7.4
164
Not enough data
7.5
166
Seating Options
Not enough data
8.4
19
Not enough data
8.1
19
Not enough data
8.6
19
Not enough data
8.9
19
Tech Stack
Not enough data
8.5
21
Not enough data
8.8
20
Not enough data
9.2
22
Not enough data
8.5
19
Generative AI
Not enough data
7.6
19
Not enough data
7.5
19
Not enough data
7.2
19
Not enough data
7.5
19
Meeting Prep - AI Meeting Assistants
Not enough data
8.5
118
Not enough data
8.8
125
Not enough data
8.5
124
Meeting Automation - AI Meeting Assistants
Not enough data
9.0
146
Not enough data
8.7
122
Not enough data
8.7
123
Meeting Insights - AI Meeting Assistants
Not enough data
8.2
121
Not enough data
8.4
120
Not enough data
9.1
135
Accessibility - AI Meeting Assistants
Not enough data
8.3
118
Not enough data
8.6
125
Not enough data
8.3
114
Agentic AI - AI Meeting Assistants
Not enough data
7.8
76
Not enough data
7.8
77
Not enough data
8.0
76
Not enough data
7.9
78
Agentic AI - Productivity Bots
Not enough data
8.2
11
Not enough data
8.2
11
Not enough data
8.5
11
Not enough data
8.2
11
Agentic AI - UCaaS Platforms
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
8.1
8
Not enough data
8.7
9
Extensions
Not enough data
8.9
1483
|
Verified
Not enough data
8.8
1460
|
Verified
Not enough data
8.7
1368
Features
Not enough data
8.8
1378
|
Verified
Not enough data
8.7
1331
Not enough data
8.9
1770
|
Verified
Not enough data
9.2
2014
|
Verified
Not enough data
9.3
2093
|
Verified
Not enough data
8.8
1597
|
Verified
Action Item Detection - AI Note-taking Software
8.5
108
Not enough data
8.7
115
Not enough data
Automatic Transcription - AI Note-taking Software
8.6
113
Not enough data
Collaboration & Sharing - AI Note-taking Software
8.6
109
Not enough data
Language & Accent Support - AI Note-taking Software
8.1
106
Not enough data
Multi-Platform Integration - AI Note-taking Software
8.2
110
Not enough data
Privacy & Security Controls - AI Note-taking Software
8.7
106
Not enough data
Searchable Note Archives - AI Note-taking Software
8.2
101
Not enough data
Speaker Identification - AI Note-taking Software
8.6
109
Not enough data
Categories
Categories
Shared Categories
Microsoft Teams and Zoom Workplace are categorized as Business Instant Messaging and Video Conferencing
Unique Categories
Microsoft Teams is categorized as AI Note-Taking Software
Zoom Workplace is categorized as UCaaS Platforms, AI Meeting Assistants, Business Scheduling, Desk Booking, Email Client, Screen Sharing, Collaborative Whiteboard, AI Writing Assistant, Visitor Management, Digital Signage, Document Creation, Screen and Video Capture, Calendar, Virtual Classroom, and Productivity Bots
Reviews
Reviewers' Company Size
Microsoft Teams
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoom Workplace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.2%
Computer Software
9.2%
Financial Services
3.7%
Education Management
3.5%
Marketing and Advertising
3.5%
Other
62.8%
Information Technology and Services
8.9%
Computer Software
8.3%
Marketing and Advertising
5.7%
Education Management
5.5%
Higher Education
4.8%
Other
66.9%
Alternatives
Discussions
What software do you need for Microsoft teams?
17 Comments
AG
You need Office 365 to use Microsoft Teams.Read more
What is the use of Microsoft teams?
17 Comments
AP
Teams can be used to conduct meeting as well as chats can be accessed.Read more
What are Microsoft teams features?
11 Comments
DB
Chat, video conferencing, team collaboration.Read more
How do you rate zoom for companies, what advantages does it offer?
48 Comments
MC
Zoom is very good. I use it in teaching my classes because of the control it gives the host. Google Meet is a close second for me. Zoom allows you to use...Read more
What does Zoom do?
28 Comments
DB
A unified communications platform that works as a soft phone and video conference tool both in desktop and mobile devices. Easy to use, integrated with all...Read more
What software do I need for zoom?
26 Comments
DK
You need zoom app which you can download free for mobile or pc . that's all.Read more
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