deskbird Reviews & Product Details

We were using a very old-school system before we moved to Deskbird, whereby staff would book their desk for the week via email. Deskbird removed all the issues we were having with this old system - where desks not being accounted, removing human error. It allowed everybody to manage their own schedules accordingly.

Along with a very easy to use and visually pleasing floor plan, it also allowed for accountability in their scheduling. People would often book desks and not cancel, either forgetting, being unwell or by choice to secure spaces. Now if you do not physically check in by a certain time on site, it automatically cancels your desk and allows other colleagues to come in that day if they were waiting or needing to do so.

Overall the system is very east to use, especially if you're on the go or don't have access to your laptop at home - the app is a great feature! Review collected by and hosted on G2.com.

There’s not much to dislike. The idea is to make hot-desking easier, and it does that well. That said, as someone who tends to sit in the same place (because of how our specific team works), it would be great to have an even quicker booking option. Ideally, I could choose the allowed date range in advance and book the same seat for that entire period in one action, rather than having to repeat the process each time. Review collected by and hosted on G2.com.

It's great to be able to check in advance the colleagues that will be at the office on the same day. Review collected by and hosted on G2.com.

I'd like to be able to track my working time as well (as an HR team member, this is a feature we need to do but it would be great to include it in the same tool) Review collected by and hosted on G2.com.

Easy to use for both end users and admins. It integrates well with Teams, and the mobile app is nice and straightforward to use. Easiest way to view Meeting Room Calendars in once screen. Review collected by and hosted on G2.com.

I love to bulk book my days and desk for a month at a time, but I wish I could bulk delete bookings that were made by mistake. Review collected by and hosted on G2.com.

I really like that you can upload your own office floor plan, which has been super helpful since we've moved offices a couple of times. It's nice to be able to upload new floor plans to suit each space, making it a lot more personal to the kind of layout of our office. It's really convenient to see where everyone is sitting based on that floor plan, and it also helps us manage seating when there's an overflow of people, allowing us to see how much space we have left. It makes it easier to prepare for where everyone else can sit. I also think deskbird is pretty easy to use. Review collected by and hosted on G2.com.

I do think, actually, one negative aspect could be that if you are not working from home or the office and you're on-site, it would be good to have options to specify times rather than putting in business travel, which covers all day. Review collected by and hosted on G2.com.

What I like about Deskbird is that it is very easy to use, everything is clear, there are no complications, and it takes very little time to make a booking and plan your schedule. We use Deskbird for parking reservations, and it is very convenient to plan in advance when we have limited spaces. It is also convenient to plan which room the project team will sit in, especially when many are working from home. I like that Deskbird integrates with MS Teams and sends notifications to Outlook, which is also very convenient. I think the setup of Deskbird was very easy, as I would have remembered if it had been difficult. Review collected by and hosted on G2.com.

I don't quite understand how to delete a reservation once it's made. It would be convenient if you could immediately click on your reservation and cancel it in case of changes in plans. This is a bit unclear and takes some time. Honestly, I couldn't find how to cancel parking, for example. Review collected by and hosted on G2.com.

I like that you can see everything at one place, when you look at the layout see what is available and what isn't. One of my favorite feature is that I can follow colleagues I usually work with, and can schedule my weeks easier when to join them in the office. Bookings are also easy and fast on computer. The fact that it is integrated in teams also helps with this. Review collected by and hosted on G2.com.

Sometimes I get lost which day am I looking at. Head title and side bar when you are in the booking section is too large compared to the layout of the office. I also don't like how the check-in works, I tend to forget to check in, because it's a small text next to my bookings. If I could check in with maybe accepting the invitation in outlook or have it popup somewhere when I open teams with bigger text I think it would be harder to forget. For me using the app on phone is much harder, would like to see a phone friendly interface. Review collected by and hosted on G2.com.

It covers the basics well. You can book a desk, see the floor plan, and it just works for that. Setup was pretty straightforward, didn't need much help to get started. For a hybrid office tool it does what you expect it to do. The web version is decent enough for daily use. Review collected by and hosted on G2.com.

The Teams integration is really bad, especially on mobile it barely works properly. The interface feels clunky, too many clicks to do simple things. Features you actually use the most, like checking if a colleague is in the office, are kind of buried instead of being front and center. Sometimes the screen resolution is also off which doesn't help. It feels like the UX wasn't designed around what people actually do every day. Review collected by and hosted on G2.com.

I like the map view and that all the details like floor, space name, concrete desk numbers are available. Also that everything including meeting rooms and parking lot can be manged from one space. Review collected by and hosted on G2.com.

I don"t like that there is no mobile friendly version / view. On the phone it's complicate to even get in to the website / app and then there is a very limited view. I understand that it's due to limitations of the small screen, but you essentially can't see who is in, who booked what, only see a list of your own booking and can't check even where that is. It would be nice to a least have the option to switch to a full / desktop version temporarily, where you can zoom in on everything. Review collected by and hosted on G2.com.

The system feels intuitive and easy to navigate.

The option to upload photos of the meeting rooms is really helpful. Features like priority access and restricted access also give us more flexibility in how we manage and use our spaces.

I also like the map overview; it’s especially useful for new colleagues and internal visitors. Review collected by and hosted on G2.com.

The team members schedule overview could be easier to find, rather than having to search for your team in a dropdown menu.

It would be helpful if the system showed your team members’ office schedules by default. Review collected by and hosted on G2.com.

The tool is intuitive and practical for internal management, and the client tracking is really effective. Review collected by and hosted on G2.com.

The learning curve can be a bit long when discovering the tool. Too many notifications or alerts can be overwhelming if they are not well configured. Review collected by and hosted on G2.com.