# Yammer Integration Reviews
**Vendor:** Service Stack Technologies Pvt Ltd  
**Category:** [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 2
## About Yammer Integration
The Yammer Integration for ServiceNow is a powerful application designed to seamlessly connect ServiceNow's IT service management capabilities with Yammer's enterprise social networking platform. This integration enhances organizational communication by broadcasting real-time updates from ServiceNow—such as incidents, problems, changes, and business service statuses—directly into relevant Yammer groups. By doing so, it ensures that teams remain informed and can collaborate effectively without switching between platforms. Key Features and Functionality: - Real-Time Notifications: Automatically post updates from ServiceNow to designated Yammer groups, keeping all stakeholders informed about critical developments. - Incident Management: Enable users to raise tickets directly from Yammer using configurable commands, streamlining the issue reporting process. - Watchlist and Follow Capabilities: Allow team members to add themselves to watchlists or follow specific issues, ensuring they receive timely updates on matters pertinent to their roles. - Operational Status Updates: Notify Yammer groups about the operational or non-operational status of business services, facilitating prompt responses to service disruptions. - Daily Digest Reports: Send consolidated daily reports summarizing key updates, providing a comprehensive overview of service management activities. Primary Value and User Benefits: The Yammer Integration for ServiceNow bridges the gap between IT service management and enterprise social collaboration. By delivering ServiceNow updates directly into Yammer, it enhances transparency and fosters a collaborative environment where teams can discuss and address issues promptly. This integration reduces the need for constant platform switching, thereby improving efficiency and ensuring that critical information reaches the right audience in a timely manner. Ultimately, it empowers organizations to maintain a more connected and responsive workforce.



## Yammer Integration Pros & Cons
**What users like:**

- Users appreciate the **installation ease** of Yammer Integration, seamlessly connecting Yammer with other essential applications. (1 reviews)
- Users value the **s seamless integration** of Yammer with other applications, enhancing collaboration and productivity in the workplace. (1 reviews)
- Users value the **remote access** offered by Yammer Integration, seamlessly connecting various applications for enhanced productivity. (1 reviews)

**What users dislike:**

- Users find the **search functionality limited** , often returning results only from within Yammer rather than the entire platform. (1 reviews)

## Yammer Integration Reviews
  ### 1. Lack of coherent information flow and co-ordinationon

**Rating:** 4.5/5.0 stars

**Reviewed by:** Somos F. | Marketing Automation Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 18, 2024

**What do you like best about Yammer Integration?**

Yammer Integration connects the social network that I use most at work, Yammer, with the myriad other applications I utilize. In the Yammer threads, I can easily navigate and post files from Google Drive, and set tasks on Asana.

**What do you dislike about Yammer Integration?**

The search bar within Yammer integrations is not always satisfactory it terms of functionality.  There are occasions when I have to search for specific files and it is only within Yammer that I search then I only get results that are within Yammer.

**What problems is Yammer Integration solving and how is that benefiting you?**

Yammer Integration has a good array of features, yet the search function can be rather cumbersome.  It’s a great start though and I would like to see in the future versions of this feature it should enable real time co-authoring within Yammer.

  ### 2. Curitial to have

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** August 17, 2022

**What do you like best about Yammer Integration?**

It was very valuable to have all the social and team chats also with updates under one umbrella. To get a notification whenever there is an update in the yammer platform

**What do you dislike about Yammer Integration?**

Nothing at all. All worked as expected. Maybe it would be great to manage the frequency of the notifications within the integration

**What problems is Yammer Integration solving and how is that benefiting you?**

That way I did not have to make context switching. So that we were all aligned and I was able to focus on my own task



- [View Yammer Integration pricing details and edition comparison](https://www.g2.com/products/yammer-integration/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-16+03%3A14%3A57+-0500&secure%5Bsession_id%5D=a4e58cac-fa9e-4075-a674-d2798aecf82b&secure%5Btoken%5D=495fe6929e482feb8f487cd818fbba706d8a4960b5f0ed9b1a578e1b64329d3e&format=llm_user)

## Yammer Integration Features
**ServiceNow Apps**
- ServiceNow Integration
- Value

**Agentic AI - ServiceNow Store Apps**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Proactive Assistance