--- title: PingID Reviews meta_title: 'PingID Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 38 reviews by the users' company size, role or industry to find out how PingID works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 38 scale: '5' date_modified: '2026-09-23' parent_category: name: Identity Management url: https://www.g2.com/categories/identity-management --- # PingID Reviews **Vendor:** Ping Identity **Category:** [Multi-Factor Authentication (MFA) Software](https://www.g2.com/categories/multi-factor-authentication-mfa) **Average Rating:** 4.5/5.0 **Total Reviews:** 38 **AI Enabled:** This product embeds AI to enhance or extend its core functionality. ## About PingID PingID is a cloud-based, adaptive multi-factor authentication (MFA) solution designed to enhance security while maintaining user convenience. It enables organizations to implement robust authentication measures across various applications and services, ensuring that only authorized users gain access. By integrating seamlessly with existing identity systems, PingID supports a range of authentication methods, including mobile apps, biometrics, security keys, and more, catering to diverse user preferences and security requirements. Key Features and Functionality: - Versatile Authentication Methods: Supports multiple authentication options such as mobile push notifications, biometrics (fingerprint and facial recognition), SMS, email, voice calls, and hardware tokens, allowing users to choose their preferred method. - Adaptive Authentication: Evaluates contextual factors like device posture, geolocation, and IP address to adjust authentication requirements dynamically, enhancing security without compromising user experience. - Seamless Integration: Integrates with various platforms, including PingOne, PingFederate, VPNs, Microsoft Azure AD, and Active Directory Federation Services (AD FS), facilitating easy deployment within existing IT infrastructures. - User Self-Service Portal: Empowers users to manage their authentication devices and methods, reducing the burden on IT support and improving overall productivity. - Comprehensive Administrative Insights: Provides dashboards for monitoring MFA usage and associated costs, enabling administrators to make informed decisions regarding security policies and resource allocation. Primary Value and Problem Solved: PingID addresses the critical need for enhanced security in an era where cyber threats are increasingly sophisticated. By implementing adaptive MFA, it ensures that access to sensitive applications and data is granted only to verified users, thereby mitigating the risk of unauthorized access and potential data breaches. Simultaneously, PingID maintains a user-friendly experience by offering flexible authentication methods and minimizing disruptions, striking a balance between stringent security measures and operational efficiency. ## PingID Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users commend the **user-friendly authentication** of PingID, making secure access both fast and intuitive for daily use. (3 reviews) - Users value the **reliable authentication** of PingID, appreciating its ease of use and peace of mind it provides. (3 reviews) - Users value the **seamless multi-factor authentication** of PingID, enjoying its user-friendly and secure experience. (3 reviews) - Users highlight the **exceptional security** of PingID, providing peace of mind with its user-friendly authentication methods. (3 reviews) - Users find the **intuitive authentication process** of PingID enhances security while maintaining ease of use. (2 reviews) - Automation (1 reviews) - Users appreciate the **biometric authentication** features of PingID, finding them secure and easy to use. (1 reviews) - Cross-Platform Compatibility (1 reviews) - Daily Use (1 reviews) - Easy Integrations (1 reviews) **What users dislike:** - Users find the **complex setup** process of PingID challenging, especially for first-time users and unique infrastructures. (2 reviews) - Users often face **setup difficulties** with PingID, finding the process slightly technical and challenging for first-time use. (2 reviews) - Users face **API issues** with PingID, notably that uninstalling the app does not reset on the server automatically. (1 reviews) - Users find the **initial setup difficult** , which can complicate their experience with PingID. (1 reviews) - Users face **connectivity issues** with PingID, especially when uninstalling the app without automatic server reset. (1 reviews) - Customization Difficulties (1 reviews) - High Learning Curve (1 reviews) - Limited Customization (1 reviews) - Poor Documentation (1 reviews) - Poor Interface Design (1 reviews) ## PingID Discussions - [Are there other applications you are using Ping ID with and what issues have you ran into?](https://www.g2.com/discussions/are-there-other-applications-you-are-using-ping-id-with-and-what-issues-have-you-ran-into) - 1 comment, 1 upvote - [View PingID pricing details and edition comparison](https://www.g2.com/products/ping-identity-pingid/reviews?page=4&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-09-30+07%3A32%3A44+-0500&secure%5Bsession_id%5D=8a9b34c6-e188-42b5-ba64-94e4681ae847&secure%5Btoken%5D=765eac5a778a32f8cf61233901106557ed89ead3630f92543829c367b501eee4&format=llm_user) ## PingID Features **Additional Functionality** - Generative AI - AI Copilot - Access Controls/Permissions - Active Directory Integration - Multiple User Accounts - Data Verification - Access Management - Activity Dashboard - Secure Data Storage - Data Security - Biometrics - HIPAA Compliant - SSL Security - Alerts/Notifications - API - Data Synchronization - Secure Login - Policy Management - User Management - Real-Time Data - Password Management - Self Service Portal - Reporting/Analytics - Employee Onboarding - Activity Tracking - Audit Trail - Compliance Management - Credential Management - Third-Party Integrations - Workflow Management **Additional Functionality** - Fraud Detection - PCI Compliance - Application Management - Audit Management - Single Sign On - Secure Data Storage - SSL Security - Privileged Account Management - Reporting & Statistics - Two-Factor Authentication - Member Accounts - HIPAA Compliant - AI Copilot - Self-Service Access Request - User Provisioning - Audit Trail - Third-Party Integrations - Real-Time Notifications - Active Directory Integration - Authentication - Compliance Management - Workflow Management - Access Controls/Permissions - Access Management - Secure Login - Customizable Branding - Real-Time Monitoring - Security Auditing - Policy Management - Data Synchronization - Collaboration Tools - API - Unified Directory - Multi-Factor Authentication - Biometrics - Activity Dashboard - Generative AI - Credential Management - Event Logs - Real-Time Analytics - Password Management - Access Certification - Self Service Portal - Mobile Access **Authentication Options** - Authentication User experience - Supports Required Authentication systems - Multi-Factor Authentication - Supports Required Authentication Methods/Protocols - Federation/SAML support (idp) - Federation/SAML support (sp) - Two-Factor Authentication - Authentication **Authentication type** - SMS-Based - Voice-Based Telephony - Email-Based - Hardware Token-Based - Software Token - Biometric Factor - Mobile-Push - Risk-Based Authentication - Knowledge-Based Authentication - Two-Factor Authentication - Mobile Authentication **Integration** - Uses Open Standards - Mobile SDK - Workforce Authentication - Customer Authentication - Two-Factor Authentication - Multi-Factor Authentication - Out-of-Band Authentication - Mobile Authentication **Access Control Types** - Endpoint access - Local Access - Remote Access - Partner Access - Supports BYOD users **Functionality** - Multi-Device Sync - Backup **Administration** - Encryption - Audit Trails - Regulatory Compliance **Additional Functionality** - Credential Management - Active Directory Integration - Activity Dashboard - Remote Access/Control - Compliance Management - Audit Management - Social Sign On - Secure Login - Real-Time Monitoring - API - Access Management - Third-Party Integrations - Event Logs - Role-Based Permissions - Policy Management - Reporting & Statistics - Fraud Detection - Access Controls/Permissions - Member Accounts - Real-Time Notifications - AI Copilot - Generative AI - Customizable Branding - Alerts/Notifications - Secure Data Storage - Single Sign On - Real-Time Analytics - Data Verification - Biometrics - Multiple User Accounts - Workflow Management - Activity Tracking - User Management - Risk Alerts - Self Service Portal - Password Management - Background Identification - Face Clustering - Identity Verification - Natural Language Processing - Mobile Access - Annotations - Intelligent Search - Third-Party Integration - Sentiment Analysis - Machine Learning - Deepfake Detection - Privacy Options - Image Classification - Data Import/Export - Real-Time Reporting - Multi-Language - Data Security - Image Analysis - Face Detection - Motion Tracking - Pose Estimation - Predictive Analytics - Face Analysis - Data Retrieval - Deep Learning - Multi-Device Support **Administration** - Ease of installation on server - Password Policy Enforcement - Administration Console - Ease of connecting applications - Self Service Password Administration - Single Sign On **Implementation** - Easy Setup - Mobile SDK - Web SDK **Additional Functionality** - Credential Management - Active Directory Integration - Activity Dashboard - Remote Access/Control - Compliance Management - Audit Management - Social Sign On - Secure Login - Real-Time Monitoring - API - Access Management - Third-Party Integrations - Event Logs - Role-Based Permissions - Policy Management - Reporting & Statistics - Fraud Detection - Access Controls/Permissions - Member Accounts - Real-Time Notifications - AI Copilot - Generative AI - Customizable Branding - Alerts/Notifications - Secure Data Storage - Single Sign On - Real-Time Analytics - Data Verification - Biometrics - Multiple User Accounts - Workflow Management - Activity Tracking - User Management - Risk Alerts - Self Service Portal - Password Management - Push Notifications - Access Control - Email Alerts - Data Security - Reporting/Analytics - Knowledge Base Management - Monitoring - Multiple Authentication Methods **Platform** - Multiple Operating system support - Multi-Domain Support - Cross Browser support - Fail over protection - Reporting - Auditing - Third Party Web Services support ## Top PingID Alternatives - [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews) - 4.5/5.0 (535 reviews) - [LastPass](https://www.g2.com/products/lastpass/reviews) - 4.5/5.0 (2,080 reviews) - [Google Authenticator](https://www.g2.com/products/google-authenticator/reviews) - 4.6/5.0 (575 reviews)