---
title: Microsoft 365 for Jira - Outlook Email, Teams, Calendar Reviews
meta_title: 'Microsoft 365 for Jira - Outlook Email, Teams, Calendar Reviews 2026:
  Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Microsoft 365 for Jira - Outlook Email, Teams, Calendar works for a business
  like yours.
aggregate_rating:
  rating_value: 4.8
  review_count: 9
  scale: '5'
date_modified: '2026-09-23'
parent_category:
  name: IT Management
  url: https://www.g2.com/categories/it-management
---


# Microsoft 365 for Jira - Outlook Email, Teams, Calendar Reviews
**Vendor:** yasoon GmbH  
**Category:** [Other IT Management Software](https://www.g2.com/categories/other-it-management)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 9
## About Microsoft 365 for Jira - Outlook Email, Teams, Calendar
Microsoft 365 for Jira is a robust integration solution designed to enhance collaboration and productivity by seamlessly connecting Microsoft 365 applications - such as Outlook, Teams, and To Do - with Jira, a leading project management tool. This integration allows users to streamline their workflows, ensuring that teams can work efficiently and effectively within a unified environment. Targeted primarily at organizations that utilize both Microsoft 365 and Jira, this product is particularly beneficial for teams involved in project management, internal ticketing, incident management, software development, and agile methodologies. By consolidating tools into a single application, Microsoft 365 for Jira addresses the challenges of context switching and fragmented communication, enabling teams to focus on their tasks without the distraction of managing multiple platforms. The integration offers several solutions that enhance user experience and productivity. Users can create and manage Jira issues directly from Microsoft Outlook, allowing for quick updates and communication without leaving their email environment. Additionally, the integration with Microsoft Teams facilitates real-time collaboration, enabling team members to discuss Jira work items and updates within their chat channels. The To Do integration ensures that tasks are organized and prioritized, helping users stay on track with their project deadlines. One of the standout benefits of Microsoft 365 for Jira is its ability to provide a centralized workspace for team-centric work. This not only improves visibility into project statuses but also fosters better communication among team members. By choosing Microsoft 365 for Jira, organizations can leverage the strengths of both Microsoft 365 and Jira, creating a cohesive and productive work environment that meets the needs of modern teams. This integration not only simplifies workflows but also empowers users to maximize their productivity through enhanced collaboration and task management capabilities. With over 12,000 customers relying on yasoon’s solutions, the product has proven its effectiveness in making digital work smarter and more efficient. The experience and expertise gained over more than a decade of developing award-winning applications further enhance the reliability and functionality of this integration solution.



## Microsoft 365 for Jira - Outlook Email, Teams, Calendar Pros & Cons
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.

**What users like:**

- Users value the **seamless integration** of Microsoft 365 with Jira, enhancing task management and team collaboration effectively. (3 reviews)
- Users appreciate the **seamless integration** of Microsoft 365 for Jira, enhancing collaboration and task management across platforms. (3 reviews)
- Users love the **seamless integration** of Microsoft 365 with Jira, enhancing task tracking and team collaboration significantly. (2 reviews)
- Users appreciate the **seamless integration** of Microsoft 365 with Jira, enhancing task tracking and collaboration across tools. (2 reviews)
- Users love the **seamless integration** of Microsoft 365 with Jira, enhancing collaboration and task management efficiency. (2 reviews)
- Users value the **seamless integration** of Microsoft 365 for Jira, simplifying task tracking and enhancing collaboration. (1 reviews)

**What users dislike:**

- Users find the **interface overwhelming** at times, particularly regarding integration and managing notifications. (2 reviews)
- Users often find the **alert overload** from excessive notifications to be overwhelming and distracting in their workflow. (1 reviews)
- Users find the initial **setup confusing** , particularly when linking Jira projects with Outlook and Teams. (1 reviews)
- Users often struggle with **connection issues** in Teams, impacting their overall experience with Microsoft 365 for Jira. (1 reviews)
- Users experience **occasional syncing issues** between Jira and Outlook, with a need for better integration setup guidance. (1 reviews)
- Users struggle with the **lack of guidance** for integration setup, leading to syncing issues and an overwhelming interface. (1 reviews)
- Performance Issues (1 reviews)
- Storage Issues (1 reviews)

## Microsoft 365 for Jira - Outlook Email, Teams, Calendar Reviews
  ### 1. Seamless Outlook and Teams Integration Makes Jira Ticketing Effortless

**Rating:** 5.0/5.0 stars

**Reviewed by:** Deependra G. | Customer Support Engineer L2, Information Technology and Services, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** March 22, 2026

**What do you like best about Microsoft 365 for Jira - Outlook Email, Teams, Calendar?**

what I like best about Microsoft 365 for Jira is how smoothly it integrate email, Teams and calender with Jira tickets. It makes communication and task tracking much easier, as I can create or update tickets much easier, as I can create or update tickets directly from Outlook or teams. This saves time, improves collaboration, and helps manage work more effieciently without switching between multiple tools.

**What do you dislike about Microsoft 365 for Jira - Outlook Email, Teams, Calendar?**

Notifications can become overwhelming if not properly configured.

**What problems is Microsoft 365 for Jira - Outlook Email, Teams, Calendar solving and how is that benefiting you?**

Sometime Microsoft due to Slow connectivity sysnc issue i faced mostly.

**Official Response from Britta Neugebauer:**

> Hi Deependra,

Thank you for your thoughtful review. It's great to hear that the integration helps you manage tickets more efficiently! That's exactly the kind of workflow we aim to support.

There are a few ways to fine tune notifications, so they better match how you work. The sync issues you mentioned can also depend on connectivity or Microsoft services, but we're happy to help look into that with you.

If you run into any issues or want help optimizing your setup, feel free to reach out anytime.

  ### 2. Seamless Integration Boosts Collaboration and Efficiency

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ameen S. | Sales Cordinator, Enterprise (> 1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** January 13, 2026

**What do you like best about Microsoft 365 for Jira - Outlook Email, Teams, Calendar?**

What I like most is how seamlessly Microsoft 365 integrates Jira with Outlook, Teams, and Calendar. It makes tracking tasks, scheduling meetings, and collaborating with team members much easier. Notifications and updates sync smoothly across tools, which saves time and keeps everyone on the same page.

**What do you dislike about Microsoft 365 for Jira - Outlook Email, Teams, Calendar?**

The setup can be a bit confusing at first, especially linking Jira projects with Outlook and Teams. Sometimes notifications can be overwhelming if too many updates are enabled. Other than that, it works reliably.

**What problems is Microsoft 365 for Jira - Outlook Email, Teams, Calendar solving and how is that benefiting you?**

It helps streamline project management and communication by connecting Jira with Microsoft 365 apps. This reduces missed deadlines, improves visibility of tasks, and saves time by avoiding switching between multiple apps.

**Official Response from Britta Neugebauer:**

> Hi there Ameen, thank you for the detailed and thoughtful review! We are glad to hear that Microsoft 365 for Jira is helping you seamlessly connect Jira with Outlook, Microsoft Teams, and Calendar to improve task tracking, collaboration, and scheduling. Reducing context switching and keeping notifications and updates in sync across tools is exactly what we aim to deliver for modern project teams. 

We appreciate your honest feedback about the initial setup and notification volume. Integrating Jira projects with Outlook and Teams can feel complex at first, especially in larger environments. To make getting started easier, we guide users through clear use cases and ready made presets that cover the most common scenarios. This helps teams see value faster and fine tune their setup, including which Jira notifications they want to receive in Microsoft 365 apps (see resource URL).

It is great to hear that the integration is helping you streamline project management, improve visibility, and avoid missed deadlines. Connecting Jira with Outlook email, Microsoft Teams chats, and calendars is designed to save time and keep everyone aligned without leaving the tools they already use every day. 

Thank you for sharing your experience on G2. Your feedback helps other teams understand how Microsoft 365 for Jira can improve productivity, collaboration, and communication across Jira and Microsoft 365!

  ### 3. Excellent Ease of Use, Scheduling, and Awesome Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** ganesh m. | account manager, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** March 10, 2026

**What do you like best about Microsoft 365 for Jira - Outlook Email, Teams, Calendar?**

The ease of use of the product is excellent, meeting scheduling and the customer support is awesome i use it in every day of my work life  the reminders set up  and video features on the teams is nice the ease of implementation of the it is good
  super, i have integrated this with other like zoominfo and all

**What do you dislike about Microsoft 365 for Jira - Outlook Email, Teams, Calendar?**

nothing negative about the product . its very helpful

**What problems is Microsoft 365 for Jira - Outlook Email, Teams, Calendar solving and how is that benefiting you?**

reminders, appointment setting

**Official Response from Britta Neugebauer:**

> Thank you so much for this review, Ganesh! It is great to hear that Microsoft 365 for Jira fits into your daily workflow and that the Microsoft Teams experience are helping to stay organized. We also appreciate your kind words about our support team (Benjamin says Hi :))

  ### 4. Seamless Integration of Jira with Microsoft 365 for Enhanced Productivity

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nomsa P. | AI data specialist and Technical Support Agent, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** November 11, 2025

**What do you like best about Microsoft 365 for Jira - Outlook Email, Teams, Calendar?**

Microsoft 365 for Jira integrates Outlook, Teams, and Calendar seamlessly, making it easy to track tasks, manage emails, and collaborate on projects in one place. I especially like how updates in Jira reflect immediately in Teams, improving team coordination and productivity.

**What do you dislike about Microsoft 365 for Jira - Outlook Email, Teams, Calendar?**

Occasionally, syncing issues occur between Jira and Outlook, and the interface can feel overwhelming for new users. More guidance on integration setup would be helpful.

**What problems is Microsoft 365 for Jira - Outlook Email, Teams, Calendar solving and how is that benefiting you?**

Microsoft 365 for Jira solves the problem of fragmented communication and task management by integrating Jira with Outlook, Teams, and Calendar. This benefits me by centralising project updates, streamlining task tracking, and improving team collaboration. I can stay organised, respond to requests quickly, and ensure deadlines are met without constantly switching between apps.

**Official Response from Britta Neugebauer:**

> Hi there Nomsa, thank you for taking the time to share such detailed feedback! We’re happy that Microsoft 365 for Jira helps streamline your communication and collaboration across Outlook, Microsoft Teams, and Jira. It’s great to hear it’s making project tracking and coordination smoother for your team.

Thank you also for the constructive feedback about the syncing and setup experience. That’s valuable input, and we’re continuously working on making both the interface and onboarding even easier. Thanks again for your trust and for helping us improve.

  ### 5. Outlook and Teams Keep Me On Track and Connected Every Day

**Rating:** 5.0/5.0 stars

**Reviewed by:** Abdul B. | Procurement, Information Technology and Services, Mid-Market (51-1000 emp.)

**Validated Reviewer:** Validated through a business email account

**Source: Thank You page:** Invitation from G2. This reviewer was not provided any incentive by G2 for completing this review.

**Reviewed Date:** January 29, 2026

**What do you like best about Microsoft 365 for Jira - Outlook Email, Teams, Calendar?**

I use Outlook and Teams daily, and they are very helpful for completing my tasks on time and staying in contact with my colleagues on one platform.

**What do you dislike about Microsoft 365 for Jira - Outlook Email, Teams, Calendar?**

Storage issues in Outlook, and sometimes I also face connectivity issues in Teams.

**What problems is Microsoft 365 for Jira - Outlook Email, Teams, Calendar solving and how is that benefiting you?**

You can change the Outlook layout to give it a better, more modern look.

**Official Response from Britta Neugebauer:**

> Hi there Abdul, thank you for your feedback. We’re happy to hear that Outlook and Teams help you stay organized and connected in your daily work.

From your review, it seems that much of the experience described relates to Microsoft 365 itself, such as Outlook storage and Teams connectivity. yasoon's integration focuses on enriching Jira and Microsoft 365 together by connecting work items, emails, meetings, and conversations to give collaboration and communication a clear structure.

Thanks again for taking the time to share your experience, and feel free to clarify which product you are referring to.

  ### 6. Excellent

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alessandro  T. | CEO, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** September 25, 2024

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Microsoft 365 for Jira - Outlook Email, Teams, Calendar?**

I am happy to use the Outlook email program and as well working with bills, transmitting documents to providers

**What do you dislike about Microsoft 365 for Jira - Outlook Email, Teams, Calendar?**

Sometimes I do have little inconvenience to tramite on different apps that don't recognize it ..

**What problems is Microsoft 365 for Jira - Outlook Email, Teams, Calendar solving and how is that benefiting you?**

I do think problems are due to the transmission ..example certain apps that documents are transmitted...

  ### 7. Best application for developers

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nilesh B. | Software Developer, Information Technology and Services, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** January 29, 2024

**What do you like best about Microsoft 365 for Jira - Outlook Email, Teams, Calendar?**

With this application, we can work with Jira issue operations using Microsoft applications like Teams and email. We can easily create Jira issues based on emails from Outlook and create teams to discuss them. It reduces extra work, and with less effort, we can achieve our objectives.

**What do you dislike about Microsoft 365 for Jira - Outlook Email, Teams, Calendar?**

As of now, there is no dislike regarding this application. It solves lots of problems for developers.

**What problems is Microsoft 365 for Jira - Outlook Email, Teams, Calendar solving and how is that benefiting you?**

This application solves the issue of extra work done for any Jira issue. Suppose we are working on a Jira issue but need to discuss it with the team; for this, we have to create a team and meeting to discuss separately. But with this application, we can easily create a meeting on the calendar or on Teams. The same goes for creating Jira issues; we can use Outlook emails in which the issue has been noted down. So it perfectly adapts to all requirements for developers.

  ### 8. Work and chat in Jira and create Jira issues in Outlook

**Rating:** 4.0/5.0 stars

**Reviewed by:** Andrew L. | National Sales Manager, Mid-Market (51-1000 emp.)

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** April 05, 2024

**What do you like best about Microsoft 365 for Jira - Outlook Email, Teams, Calendar?**

I am able to create Jira issues while I chat in Microsoft Teams and I am also able to create Jira issues from email from customers.

**What do you dislike about Microsoft 365 for Jira - Outlook Email, Teams, Calendar?**

The initial process of setting up the integration. There was some complicated configurations that could have been made simpler.

**What problems is Microsoft 365 for Jira - Outlook Email, Teams, Calendar solving and how is that benefiting you?**

Efficiency in logging issues which can be done while in a meeting on teams or reading emails from customers.

  ### 9. Just started using Jira, has been a good experience so far.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sambid G. | Business Sales Executive, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**G2 Icon:** Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.

**Reviewed Date:** January 11, 2024

**What do you like best about Microsoft 365 for Jira - Outlook Email, Teams, Calendar?**

It is easy to plan, organize, and notify my team about tasks and deliveries very frequently.

**What do you dislike about Microsoft 365 for Jira - Outlook Email, Teams, Calendar?**

It has a lot of features, and sometimes, it takes time to get along with all of them.

**What problems is Microsoft 365 for Jira - Outlook Email, Teams, Calendar solving and how is that benefiting you?**

It takes out a lot of paperwork and make a digital documentation of my tasks.



- [View Microsoft 365 for Jira - Outlook Email, Teams, Calendar pricing details and edition comparison](https://www.g2.com/products/microsoft-365-for-jira-outlook-email-teams-calendar/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-28+02%3A05%3A16+-0500&secure%5Bsession_id%5D=1fa25c52-bb42-4d0a-8d36-649fd3bb81b9&secure%5Btoken%5D=a842c86a9c5728257138d11d989b833a053c3cc0520f2c5ef00d9319e3baf894&format=llm_user)

## Microsoft 365 for Jira - Outlook Email, Teams, Calendar Features
**Additional Functionality**
- Deadline Management
- Generative AI
- Activity Dashboard
- Project Planning
- Capacity Management
- Project Scheduling
- Alerts/Notifications
- Progress Tracking
- Bar Chart
- Project Tracking
- API
- Third-Party Integrations
- Commenting/Notes
- File Management
- Customizable Templates
- Document Storage
- Customizable Fields
- Dependency Tracking
- Calendar Management
- To-Do List
- Drag & Drop
- Task Scheduling
- Milestone Tracking
- Color Codes/Icons
- Workflow Management
- Assignment Management
- Prioritization
- Search/Filter
- Reporting & Statistics
- AI Copilot
- Task Management
- Project Workflow
- Templates
- Planning Tools
- Timeline Management
- Collaboration Tools
- Real-Time Notifications
- Status Tracking
- Project Time Tracking
- Task Progress Tracking
- Multiple Projects
- Access Controls/Permissions
- Activity Tracking
- @mentions
- Resource Management

**Additional Functionality**
- Specialized or Emerging Capabilities
- Distinct  IT & Software Development Functionality
- Niche Application

**Administration**
- Change Management
- Asset Management
- Reports & Analytics
- IT Asset Management
- Knowledge Management
- Project Management
- Service Level Agreement (SLA) Management
- Task Management
- Service Request Management
- Release Management
- Configuration Management
- Ticket Management
- Workflow Management
- Problem Management
- Incident Management
- Contract/License Management
- Support Ticket Management
- Knowledge Base Management
- Capacity Management
- Availability Management
- Inventory Management

**Monitoring**
- Constant Monitoring
- Timely Alerts
- TIcket Accuracy
- AI Monitoring
- Mobile Alerts
- Email Alerts
- Real-Time Monitoring
- Real-Time Notifications

**Connectors**
- API Integration
- Types of Connectors 

**Service Desk**
- Help Desk
- Incident Reports
- Process Workflow
- Customizable Reports

**Management Tools**
- Ticket Assignment
- Standardization
- Lifecycle Visualization

**Security**
- Encryption

**Management**
- Reporting
- Administration Console
- Asset Management
- Real-Time Reporting

**Integration **
- Data Integration 
- Application Integration 

**Generative AI**
- AI Text Summarization
- Generative AI

**Functionality**
- Ticketing System
- Alerting
- Automation

**Automation**
- Workload Deployment 

**Agentic AI - Incident Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations
- Multi-Language

**Additional Functionality**
- Alerts/Notifications
- Forms Management
- Safety Incident Management
- Compliance Management
- OSHA Compliance
- Task Management
- Single Sign On
- AI Copilot
- Disaster Recovery
- Document Management
- API
- Multi-Channel Communication
- Customizable Templates
- Real-Time Reporting
- Corrective and Preventive Actions (CAPA)
- Activity Dashboard
- Issue Management
- Communications Management
- Audit Trail
- IT Incident Management
- Audit Management
- Event Logs
- Risk Analysis
- Workflow Management
- Risk Assessment
- Incident Reporting
- Self Service Portal
- Customizable Reports
- Ticket Management
- Service Level Agreement (SLA) Management
- Reminders
- On Call Scheduling
- Investigation Management
- Maintenance Scheduling
- Status Tracking

**Agentic AI - IT Service Management (ITSM) Tools**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Decision Making
- Third-Party Integrations
- Resource Allocation & Planning
- Multi-Language

**Additional Functionality**
- Prioritization
- Service History
- Client Portal
- Customizable Forms
- AI Copilot
- API
- Service Catalog
- Real-Time Notifications
- SSL Security
- Activity Dashboard
- Real-Time Monitoring
- Generative AI
- Surveys & Feedback
- Drag & Drop
- Self Service Portal
- Alerts/Notifications
- Automated Responses
- Customizable Branding
- Customizable Templates
- Support Ticket Tracking
- Automated Routing
- Macros/Templated Responses
- Collaboration Tools
- Multi-Channel Communication
- Reporting & Statistics
- Customizable Fields
- Activity Tracking
- Search
- Alerts/Escalation
- Access Controls/Permissions
- Dashboard Creation
- Remote Access & Monitoring
- Asset Tracking
- Chat/Messaging
- Approval Process Control
- Audit Trail

## Top Microsoft 365 for Jira - Outlook Email, Teams, Calendar Alternatives
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