Microsoft Teams

By Microsoft

4.4/5(19,342)
4.4 out of 5 stars

How would you rate your experience with Microsoft Teams?

Microsoft Teams Reviews & Product Details

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Pricing

Pricing provided by Microsoft Teams.

Teams Essentials

$4.80
1 User Per Month

User Insights

Average based on 19342 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

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Per Year

Microsoft Teams Reviews (19,342)

View 70 Video Reviews
Reviews

Microsoft Teams Reviews (19,342)

View 70 Video Reviews
4.4
19,342 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the seamless integration with Microsoft 365, which enhances collaboration and productivity by allowing easy access to files and tools in one platform. The ability to conduct meetings, share files, and communicate effectively in a single interface is highly valued. However, some users note that it can be resource-heavy, leading to occasional performance issues.

Pros & Cons

Generated from real user reviews
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Sanjoy S.
SS
Sanjoy S.
Senior Software Engineer
Information Technology and Services
Enterprise (> 1000 emp.)
"All-in-One Communication and Collaboration with Seamless Microsoft 365 Integration"
5/5
What do you like best about Microsoft Teams?

For Microsoft Teams, the thing I like most is that it keeps the day-to-day communication and collaboration in one place. I regularly use it for team chats, meetings, file sharing, and discussions. The integration with Outlook and other Microsoft 365 apps is very convenient, especially for scheduling meetings. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

The main downside for me is that Teams respond a little slowly when there are a lot of chats and notifications going on. Finding older chats or messages sometimes takes a little bit of time. Slowness is the only downside. Review collected by and hosted on G2.com.

Joshua S.
JS
Joshua S.
Human Resource Systems Specialist
Human Resources
Mid-Market (51-1000 emp.)
"Highly Collaborative, Well-Integrated Office365 Experience"
5/5
What do you like best about Microsoft Teams?

Highly collaborative and is well integrated in the Office365 Suite and has apps that you can use for collaborative use of other Office365 Products. Can be used for meetings and also have wonderful meeting features that are interactive. Being able to use CoPilot for AI assistance is also a plus and being able to be onboarded on using centralized credentials makes it even greater. Its performance holding up without lags especially with a lot of chat groups, chats, and channels is also likable. I think Teams is actually beneficial to a company of 1000 - 5000 regardless of the price, I believe the values it brings definitely outweigh the cost as it brings about integration, collaboration, innovation, security, centralization, efficiency to say the least. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

There isn't much on Teams I don't like to be honest, my experiences on it are actually pretty good, I would suggest for some more personalization configurations for individuals who may want to customize themes and the look. Review collected by and hosted on G2.com.

Cristian G.
CG
Cristian G.
Engineer ll
Mid-Market (51-1000 emp.)
"Microsoft Teams: A Centralized Collaboration Hub That Boosts Productivity"
5/5
What do you like best about Microsoft Teams?

Microsoft Teams stands out as a centralized collaboration platform. Its strongest features center around productivity, context retention, and system integration The value provided by Microsoft Teams aligns well with its pricing, provided an organization fully uses the broader Microsoft 365 ecosystem. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Microsoft Teams struggles with high memory usage and sluggish performance, which slows down overall system speed. Its weak search functionality makes finding specific files or messages difficult, while switching between accounts from different organizations requires disruptive app reloads. Additionally, disorganized notifications and channel clutter make it easy to miss important updates. Review collected by and hosted on G2.com.

lujain y.
LY
lujain y.
ai engineer
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Microsoft Teams Screen Sharing Makes Remote Collaboration Clear and Easy"
4.5/5
What do you like best about Microsoft Teams?

What I like best about Microsoft Teams is its screen sharing feature during meetings. It makes it easy to share my entire screen or a specific application window, which is very useful when presenting documents, explaining a process, or collaborating with others. I like that I can switch between different content while staying in the same meeting, and participants can follow what I am explaining in real time. The feature is straightforward to access and generally works smoothly without requiring additional software. Screen sharing has been especially helpful for presentations, technical discussions, and remote collaboration because it makes communication much clearer than trying to explain everything through voice or messages alone. I use Microsoft Teams without paying for a separate subscription, and I think it provides very good value for my needs. The communication, meeting, screen sharing, and collaboration features are useful and reliable for everyday use. Having these tools available in one platform saves time and reduces the need to use multiple separate applications. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

What I dislike about Microsoft Teams is that screen sharing can sometimes become less smooth when the internet connection is unstable. There can be occasional delays or reduced image quality, especially when sharing content with movement or switching quickly between applications. I also think the interface can feel crowded during meetings because there are many controls and options available at the same time. In some situations, finding the correct window to share can take a little extra time. Overall, the screen sharing feature is very useful, but improvements in performance and simplicity would make the experience even better. Review collected by and hosted on G2.com.

Gajanan H.
GH
Gajanan H.
Compliance Consultant
Small-Business (50 or fewer emp.)
"Microsoft Teams for Client Communication and Team Coordination"
5/5
What do you like best about Microsoft Teams?

What I like most about Microsoft Teams is that it brings meetings, chats, calls and file sharing into one place. In my consulting work, I use it regularly for client discussions and internal team coordination. It makes it easier to quickly discuss compliance matters, share documents and follow up on ongoing assignments without having to switch between multiple applications. I feel the value is good for what I pay, especially because I use Teams regularly for client meetings, business messaging and internal coordination. Having meetings, chats, file sharing and collaboration in one platform saves time and makes day-to-day communication easier. Overall, it is a useful tool for managing my consulting work. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

At times, Teams can feel a little heavy, especially when multiple chats, meetings and notifications are active at the same time. The interface can also take some time to get used to when managing many teams and conversations. Apart from that, it works well for my regular client and internal communication needs. Review collected by and hosted on G2.com.

Karen S.
KS
Karen S.
Technology writer
Enterprise (> 1000 emp.)
"Powerful All-in-One Collaboration, but Cluttered UI and Notification Overload"
3/5
What do you like best about Microsoft Teams?

All-In-One Hub: Combines persistent chat, video conferencing, file storage, and collaborative channels into a single window. Live File Collaboration: Multiple team members can view and edit Word, Excel, and PowerPoint files simultaneously within a chat or channel. Cost Efficiency: Included at no extra charge with most enterprise and business Microsoft 365 licensing tiers. Enterprise Security: Offers strong data encryption, multi-factor authentication, and compliance tools that meet strict corporate IT standards. Extensive App Integration: Connects with hundreds of third-party apps and bots through the built-in app store to help automate workflows. Large Meeting Capacity: Supports large online events, webinars, and town halls with thousands of interactive participants or view-only attendees. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Interface Clutter: Finding specific files, threads, or settings can be difficult because of complex nesting, crowded layouts, and disorganized search tools. Notification Fatigue: Managing notifications is notoriously complicated, which often causes users to miss crucial updates or deal with constant alert overload. Steep Learning Curve: Configuring channels, permissions, and internal file sharing feels less intuitive than more streamlined alternatives like Slack. Ecosystem Lock-in: Performance drops noticeably and setup becomes clunky if your organization tries to use it alongside Google Workspace or other non-Microsoft tools. File Management Confusion: Automatically storing files can create complex backend SharePoint structures, which may confuse casual users who are simply trying to organize documents. Guest Access Friction: Inviting external clients or freelancers into channels frequently runs into cross-tenant permission issues, along with security blocks that slow everything down. Review collected by and hosted on G2.com.

Manish R.
MR
Manish R.
Graphic Designer
Graphic Design
Small-Business (50 or fewer emp.)
"Microsoft Teams Makes Everyday Team Collaboration Easier"
4/5
What do you like best about Microsoft Teams?

What I like most about Microsoft Teams is that it keeps our day-to-day communication and meetings in one place. We use chat for quick questions and updates, while channels are useful for keeping conversations related to a project or team together. Sharing files during a conversation is also convenient, and the connection with Outlook and other Microsoft 365 apps makes it easier to move between meetings, documents, and messages. Meetings and screen sharing have generally been reliable for regular team communication. The interface can take some time to get used to, but once the teams and channels are organized, it makes collaboration much easier. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

The main thing I dislike is that Teams can become difficult to navigate when there are a lot of teams, channels, chats, and notifications. It is sometimes harder than expected to find an older conversation or locate a file that was shared some time ago. Notifications can also become distracting when several channels are active at the same time. The core features work well, but I think the navigation and organization could be simpler for people who are managing a large number of conversations. Review collected by and hosted on G2.com.

Brianna C.
BC
Brianna C.
Insurance Agent
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Easy way to get in contact with my Co-workers!"
5/5
What do you like best about Microsoft Teams?

I can chat with my teammates about anything I need, and it's quick. I can also attend the meetings we have. I find it easier to talk with my teammates than call them when I run into an issue with a customer. I also love being able to send funny GIFs to my co-workers for a pick-me-up! Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Sometimes the connection with teams during the meetings is slow. When I save a photo and send it in a chat, it will override the other photo I had already sent. That can be an issue because I like to have all of my photos on there if I ever need them. Review collected by and hosted on G2.com.

Francisco Javier S.
FS
Francisco Javier S.
Product Manager
Chemicals
Small-Business (50 or fewer emp.)
"Reliable hub for daily collaboration, though it can be a resource hog"
3.5/5
What do you like best about Microsoft Teams?

The seamless integration with the entire Microsoft 365 ecosystem is by far its biggest strength. I can open, edit, and share Excel sheets or Word docs directly inside a chat without constantly switching apps. The audio and video quality for calls is consistently solid, and having chats, channels, and files all organized in one place makes tracking project history incredibly easy for my team. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

It is incredibly heavy on system resources. If I have multiple tabs open alongside Teams, my laptop's fan starts spinning like crazy and everything slows down. The search function can also be pretty frustrating—sometimes I know a specific keyword from a chat last week, but the search results bring up irrelevant files instead of the actual conversation thread. Review collected by and hosted on G2.com.

Pallavi R B.
PB
Pallavi R B.
Ecommerce Growth Analyst
Small-Business (50 or fewer emp.)
"Microsoft Teams Makes Private Chats and File Sharing Effortless"
5/5
What do you like best about Microsoft Teams?

The best thing about Microsoft Teams is that that it really helps someone to maintain their private data in a very procedure. Based man. Every conversation we are having with the specific person is quite private and in a very good conversation base specifically the whatever the documents are the attachments we want to share. It’s easily being uploaded on teams and shared instantly, so no need to worry about document, sending all the time. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Nothing else at such yeah, but I believe when you want to create a new group over there, it’s quite hard to do that. I believe if that is short theme is the best enterprise software that could be used for daily conversation in the organisation. Review collected by and hosted on G2.com.

Questions about Microsoft Teams? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Thabang M.
TM
Thabang Masango
•
Last activity about 2 months ago

How do you manage Teams performance, notifications, and finding older messages/files?

GU
Guest User
•
Last activity 3 months ago

What software do you need for Microsoft teams?

10 Upvotes
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Pricing Options

Pricing provided by Microsoft Teams.

Teams Essentials

$4.80
1 User Per Month
Microsoft Teams Comparisons
Microsoft Teams Features
File Sharing
Notifications
Search
Audio Conferencing
Video Conferencing
Screen Sharing
Real-Time Chat
Scheduling
Video Call Recording
Participant Permissions
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Microsoft Teams
4.4/5(19,342)