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Microsoft Teams

By Microsoft

4.4/5(19,458)
4.4 out of 5 stars
5 star
67%
4 star
25%
3 star
5%
2 star
1%
1 star
0%

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Microsoft Teams Reviews & Product Details

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Pricing

Pricing provided by Microsoft Teams.

Teams Essentials

$4.80
1 User Per Month

User Insights

Average based on 19458 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

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Microsoft Teams Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Microsoft Teams, and what problem is it built to solve?

Microsoft Teams is used as a shared workspace for workplace communication and collaboration, bringing team conversations, meetings, and files together. It helps colleagues coordinate work across locations without relying on separate tools for each activity.

What languages does Microsoft Teams support?

Microsoft Teams supports 75 languages, including English, Spanish, French, German, Chinese (Simplified), and others.

What company sizes and industries is Microsoft Teams the best fit for?

Microsoft Teams is used across small, mid-sized, and enterprise organizations, with positive reviewer representation clustering in these company sizes and industries:
  • Company size — Mid-market: 51–1,000 employees.
  • Company size — Enterprise: More than 1,000 employees.
  • Company size — Small business: 50 or fewer employees.
  • Industry — Technology: Information Technology and Services and Computer Software.
  • Industry — Finance: Financial Services and Accounting.
  • Industry — Healthcare: Hospital & Health Care.
  • Industry — Education: Higher Education and Education Management.

How long does it take to implement Microsoft Teams across a team?

Implementation timelines vary, but Microsoft Teams is most often reported as going live in under a day or within a month. Other reported rollouts take longer, including a few months.

What customer support options does Microsoft Teams provide, and how do users find the overall support experience?

Support is available through a knowledge base, email/help desk, and chat, with 24/7 live-rep support. The experience is mixed: users describe helpful assistance for setup and troubleshooting, while others have found it difficult to get timely help with technical problems.

What is the experience like for teams switching to Microsoft Teams from another tool?

Switching to Microsoft Teams has often meant bringing chat, meetings, and file collaboration into one workspace instead of maintaining separate tools. Users coming from Slack, Zoom, Google Workspace, Skype, and other meeting or messaging platforms cite Microsoft 365 integration, consolidating workflows, cost, and ease of use as reasons for moving. The transition can require some adjustment to Teams’ channels and interface, but the combined workspace makes it easier to connect conversations with meetings and shared documents.

What tools and platforms does Microsoft Teams integrate with, and how do these integrations help users get more value from the product?

Microsoft Teams offers 264 integrations. Users name tools across these categories:
  • Microsoft 365 and file collaboration: Outlook, Word, Excel, OneDrive, SharePoint, and Planner.
  • Project and developer tools: Jira, Trello, and GitHub.
  • Communication and productivity: Slack, Grammarly, and PagerDuty.
In daily use, these connections bring scheduling, document collaboration, project updates, and alerts closer to team conversations, reducing the need to switch between applications.

What features or capabilities could make Microsoft Teams even more useful?

The most useful improvements would make Microsoft Teams easier to manage and lighter to run, particularly for busy workspaces. Recurring requests include:
  • Improve performance and reduce memory use, especially during meetings and screen sharing.
  • Make search and retrieval of older chats, messages, and files more dependable.
  • Make notification controls simpler, with better ways to prioritize important updates.
  • Clarify how chats, channels, and files are organized, with more flexibility for arranging conversations.

Microsoft Teams Reviews (19,458)

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Reviews

Microsoft Teams Reviews (19,458)

View 70 Video Reviews
4.4
19,458 reviews

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Pros & Cons

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Narender K.
NK
Narender K.
Finance Manager
Mid-Market (51-1000 emp.)
"All-in-One Collaboration Hub: Chat, Meetings, and File Co-Editing in Microsoft Teams"
5/5
What do you like best about Microsoft Teams?

What I like best about Microsoft Teams is that chat, video meetings, file sharing, and collaboration all live in one place. Channels keep conversations organized by project, and meetings run reliably with screen sharing, recording, and live captions. Files can be co-edited in real time through SharePoint and OneDrive, and the integration with Outlook, Planner, and other Microsoft 365 apps saves a lot of switching between tools. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Teams can feel cluttered, especially when you belong to many teams and channels. Notifications get overwhelming unless you tune them, and the way Teams and SharePoint handle files and permissions can be confusing. It can also use a lot of memory and run slowly on older devices. Search sometimes misses messages or files, and switching between multiple accounts or tenants is clumsy. Review collected by and hosted on G2.com.

Nikhil C.
NC
Nikhil C.
Associate System Engineer
Enterprise (> 1000 emp.)
"Microsoft Teams Keeps All Our Work Communication in One Place"
5/5
What do you like best about Microsoft Teams?

What I like most about Microsoft Teams is that it keeps most of our day-to-day work communication in one place. In my work at TCS, I use Teams to stay connected with my team, discuss work-related updates, and join meetings without having to switch between multiple communication tools.

I find the chat feature particularly useful for quick questions and updates because I can reach the relevant person directly instead of sending an email for every small discussion. For team meetings, I also use Teams to join calls, discuss ongoing work, and coordinate with colleagues. Sharing files and information within the relevant conversation is also convenient when working with a team.

Overall, Teams makes regular communication and coordination easier for me, especially when working with multiple people and keeping track of ongoing discussions. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

One thing I dislike about Microsoft Teams is that it can sometimes feel a little heavy, especially when I have multiple chats, meetings, and notifications happening throughout the day. In my work at TCS, there are times when several conversations are active at the same time, so it can take a little effort to find an older message or information from a particular discussion.

I also feel that the number of notifications can become distracting when multiple teams or group conversations are active. Sometimes I have to manually manage or mute notifications so that I can focus on my current work.

Another small issue is that Teams can occasionally take some time to load or sync messages, especially when switching between different sections. These aren't major problems for me, but improving performance, search, and notification management would make the overall experience smoother. Review collected by and hosted on G2.com.

SANDILE N.
SN
SANDILE N.
Founder and Lead Technical Reviewer
Information Technology and Services
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"All-in-One Collaboration Hub with Seamless Outlook and OneDrive Integration"
5/5
What do you like best about Microsoft Teams?

What I like best about Microsoft Teams is that chat, video meetings, file sharing, and collaboration all live in one place. Scheduling and joining meetings is quick, and it integrates smoothly with Outlook, OneDrive, and Word, so I can share and edit documents without leaving the app. Channels keep conversations organised by topic or project, which makes it easy to find past messages and files. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

My main dislike is that Teams can feel heavy and slow, especially on older laptops or weaker internet connections. It takes a while to start up and can use a lot of memory when meetings and screen sharing are running. The notification settings are also a bit overwhelming, with activity feeds, channel alerts, and chat pings all competing for attention, so it's easy to miss something important or get distracted. Searching for older files and messages across many channels can also be hit and miss. Review collected by and hosted on G2.com.

Abhishek S.
AS
Abhishek S.
Sr. Technical Recruiter
Mid-Market (51-1000 emp.)
"Microsoft Teams Quick Start Guide for Workforces"
4.5/5
What do you like best about Microsoft Teams?

Text messaging supports instant direct messages or group chats for rapid updates. I can also send quick audio recordings to colleagues when I’m away from my desk. Video calling includes screen sharing, background blurring, and live call transcriptions, which makes virtual meetings highly functional. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Because Teams stores its files using Microsoft SharePoint and OneDrive in the backend, file management can become messy. It consumes a massive amount of RAM and CPU power, especially during video calls with screen sharing enabled. Device Slowdowns on older laptops desktops, running Teams in the background can cause the entire operating system to drain the battery rapidly. Review collected by and hosted on G2.com.

Ganesh C.
GC
Ganesh C.
Software Engineer
Mid-Market (51-1000 emp.)
Originally submitted 9/3/2026
"All-in-One Communication Hub with Great Microsoft 365 Integration"
4.5/5
What do you like best about Microsoft Teams?

What I like best about Microsoft Teams is that it brings most of our day-to-day communication and collaboration into one place. I can use it for chat, meetings, file sharing, and team discussions without having to switch between multiple applications. The integration with other Microsoft 365 tools is also very useful, especially when working with documents and collaborating with teammates. I also like the option I can format the message in the code style by using the code tag. I just have to copy the code and paste it; the code tag will automatically detect the code language and format it accordingly, which helps me a lot. Additionally, the AI auto-correct of my sentences in the chat and captions generation in the meetings helps me better while talking with clients. Overall, it makes it easier to stay connected with the team and keep track of ongoing work. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

One thing I dislike about Microsoft Teams is that closing the application doesn't always mean it has completely stopped running. The Teams window closes normally, but it can continue running in the background. When I'm done with work and don't need Teams anymore, I sometimes have to manually check the background processes via task manager and close it completely. This can also have an impact on laptop performance, especially when I already have other applications running. It would be better if Teams handled this more efficiently when the application is closed. Review collected by and hosted on G2.com.

Abhinandan K.
AK
Abhinandan K.
Associate Copy Editor
Hospital & Health Care
Enterprise (> 1000 emp.)
"Seamless Microsoft 365 Integration That Saves Us Hours Each Week"
5/5
What do you like best about Microsoft Teams?

What I like best is how seamlessly Microsoft Teams integrates with the entire Microsoft 365 ecosystem. Instead of switching apps, our team can co-edit Word documents and Excel sheets directly inside our department channels, which saves us hours of context-switching every week. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Microsoft Teams can be heavy on system resources, sometimes causing noticeable performance lag or high memory usage during large video meetings. Additionally, file organization within chat threads can occasionally feel cluttered, making it difficult to find older documents quickly. Review collected by and hosted on G2.com.

Mayur P.
MP
Mayur P.
Assistant Manager
Enterprise (> 1000 emp.)
"Microsoft Teams Keeps Meetings, Chats, and File Sharing Organized in One Place"
5/5
What do you like best about Microsoft Teams?

I like Microsoft Teams because it brings meetings, chats, file sharing, and collaboration together in one place. At work, it helps me coordinate with team members quickly, share documents throughout projects, keep track of follow-ups after meetings, and spend less time switching between different tools. Overall, it makes day-to-day collaboration feel more organized and efficient. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Teams can sometimes feel sluggish when it’s handling large meetings or when I’m juggling multiple chats at once. Notifications can also get overwhelming, and it becomes easy to miss important messages among less urgent updates. Overall, the interface could be more streamlined, especially when it comes to managing conversations, tracking follow-ups, and staying on top of what needs attention. Review collected by and hosted on G2.com.

Melisa D.
MD
Melisa D.
Localization Project Manager
Telecommunications
Mid-Market (51-1000 emp.)
"A Reliable Platform for Seamless Team Communication and Collaboration"
4.5/5
What do you like best about Microsoft Teams?

I like having all my communication and collaboration tools in one place. Teams makes it easy to stay in touch with colleagues, schedule and organize meetings, share files, and work together on projects without constantly switching between different platforms. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

The application can sometimes feel a bit overwhelming, especially when I’m trying to keep up with multiple chats, channels, and notifications at once. I’ve also noticed that performance can be inconsistent at times, particularly during meetings, which can make the overall experience less smooth than I’d like. Review collected by and hosted on G2.com.

Shivani U.
SU
Shivani U.
SDET II
Mid-Market (51-1000 emp.)
"All-in-One Collaboration with Helpful Captions and Copilot Summaries"
4/5
What do you like best about Microsoft Teams?

What I like most about Microsoft Teams is how it keeps everything in one place. I can chat with teammates, join meetings, share files, and collaborate without constantly switching between different apps. The live captions during calls are especially helpful because they make it easier to follow discussions and avoid missing important details. I also really like the Copilot integration, which helps summarize meetings, capture key action items, and save time on follow-ups. Overall, Teams makes communication and collaboration much smoother, especially when working with distributed teams. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

I’ve found that meeting chats can sometimes be difficult to locate and require searching for them again. Improving chat management would enhance the overall user experience. Review collected by and hosted on G2.com.

Koushik R.
KR
Koushik R.
Software Engineer
Information Technology and Services
Enterprise (> 1000 emp.)
"Seamless Microsoft 365 Integration That Supercharges Team Collaboration"
4.5/5
What do you like best about Microsoft Teams?

What I like best about Microsoft Teams is its seamless integration with the broader Microsoft 365 ecosystem. Having SharePoint, OneDrive, Outlook calendar, and direct document collaboration inside a single interface makes project coordination extremely smooth. The channel-based team structure keeps conversations organized, and the ability to co-author Word or Excel files in real time during a call significantly improves productivity for distributed teams. Additionally, audio/video meeting quality and screen sharing remain consistently reliable. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

While Microsoft Teams is feature-rich, it can be quite resource-heavy on system memory (RAM), which sometimes leads to sluggish performance or occasional lag during high-load multitasking on standard machines. The desktop notification management can feel overwhelming across multiple busy channels, and the search functionality occasionally makes retrieving older shared attachments or specific message threads slower than expected. Switching between multiple organization accounts (guest tenants) could also be smoother. Review collected by and hosted on G2.com.

Questions about Microsoft Teams? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
•
Last activity 4 months ago

What software do you need for Microsoft teams?

10 Upvotes
19
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Edgardo F.
EF
Edgardo Flores
•
Last activity about 1 month ago

How can I do to avoid that my classmates take me out of the meeting?

Pricing Options

Pricing provided by Microsoft Teams.

Teams Essentials

$4.80
1 User Per Month
Microsoft Teams Comparisons
Microsoft Teams Features
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Real-Time Chat
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Microsoft Teams
4.4/5(19,458)