
Extremely reliable payroll processing
ADP is one of the most dependable payroll engines on the market. Once everything is set up, payroll runs accurately every cycle — taxes, withholdings, and direct deposits happen automatically without surprises.
Strong compliance and tax handling
Multi-state payroll, complex tax rules, and filings are handled very well. ADP removes a huge burden from HR and accounting teams, especially for businesses operating across different regions.
Scales easily as the business grows
ADP supports companies from 1 to thousands of employees. As operations expand, it’s easy to move from basic payroll (RUN) to more robust platforms like Workforce Now or Global Payroll.
employee self-service portal
Employees can view pay stubs, update information, and access tax forms on their own — reducing admin time for HR and payroll processors.
Integrated HR features
Time tracking, benefits, onboarding, and performance tools can all be added. Everything lives inside one ecosystem, which simplifies workflows. Review collected by and hosted on G2.com.
Pricing can be high for small companies
ADP offers strong features but at a premium. For very small teams, the cost doesn’t always justify the value compared to lighter platforms.
Support quality is inconsistent
Some cases are resolved quickly, but others require multiple follow-ups. Support availability depends heavily on the plan and region.
Interface can feel outdated or unintuitive
RUN is fairly simple, but Workforce Now and the larger platforms can feel clunky — too many screens, too many clicks, limited modern UX flow.
Reporting isn’t as customizable as competitors
While ADP provides standard reports, building complex or custom reports sometimes requires workarounds or manual exports. Review collected by and hosted on G2.com.
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