--- title: NextGen Healthcare EHR Reviews meta_title: 'NextGen Healthcare EHR Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 172 reviews by the users' company size, role or industry to find out how NextGen Healthcare EHR works for a business like yours. aggregate_rating: rating_value: 3.7 review_count: 172 scale: '5' date_modified: '2026-07-17' parent_category: name: Health Care url: https://www.g2.com/categories/health-care --- # NextGen Healthcare EHR Reviews **Vendor:** NextGen Healthcare **Category:** [EHR Software](https://www.g2.com/categories/ehr) **Average Rating:** 3.7/5.0 **Total Reviews:** 172 ## About NextGen Healthcare EHR NextGen Healthcare provides ambulatory practices of all sizes award-winning solutions along with dedicated support and professional services. We align with your goals to achieve the success that results in healthier patients and happier providers. NextGen® Enterprise EHR offers your practice configurable clinical content, intuitive workflows, and an integrated patient experience platform that incorporates telehealth. With NextGen® Mobile, your providers’ smartphones become an extension of your EHR, which saves valuable time. NextGen has its own fully integrated solutions that provide dictation, speech-to-text, direct to desktop and Ambient Listening AI technology. NextGen Mobile Pro provides these capabilities to our clients, replacing their need for additional integrated solutions. Managed cloud hosting keeps your practice secure and makes upgrades easy, though on-premise options are also available. NextGen® Enterprise PM supports patient registration and scheduling, eligibility verification, and pre-service financial clearance. It also provides rules-based charge creation, claims scrubbing and processing, and supports A/R management and collections and reporting. Your healthcare organization can benefit from robust technology and professional services that integrate with your EHR and PM system. You can enhance patient engagement, better manage your revenue cycle, optimize the management of your patient population, and expand communication with other healthcare organizations. NextGen® Office is a cloud-based EHR designed to support your practice growth, save staff time, and increase patient volume. This fully integrated clinical and billing platform features specialty-specific EHR content, mobile accessibility, a revenue cycle management system, and a convenient patient portal. Your care team can benefit from easy-to-use, cost-efficient technology that adapts to their workflow and is accessible from anywhere. They can touch, talk, or type encounter notes directly into the clinical documentation. Patients can also be empowered to manage their care as you enable them to go online to schedule appointments, request refills, schedule virtual visits, and connect with their providers. ## NextGen Healthcare EHR Pros & Cons **What users like:** - Users find NextGen Healthcare EHR to be **easy to manage and train** , enhancing efficiency with responsive support. (2 reviews) - Users find the **support and training** of NextGen Healthcare EHR to be effective and manageable for new users. (2 reviews) - Users find the **training process** for NextGen Healthcare EHR to be manageable and effective, enhancing overall usability. (2 reviews) - Users appreciate the **fast and helpful support** from NexGen, making it easy to train new users effectively. (1 reviews) - Users value the **customizability** of NextGen Healthcare EHR, tailoring the software to fit their specific needs. (1 reviews) - Users appreciate the **customization options** in NextGen Healthcare EHR, enhancing workflow and ease of navigation. (1 reviews) - Users appreciate the **customization options** in NextGen Healthcare EHR, enhancing workflow and making navigation user-friendly. (1 reviews) - Efficiency (1 reviews) - Users appreciate the **robust and customizable features** of NextGen Healthcare EHR, ensuring comprehensive patient care. (1 reviews) - Functionality Features (1 reviews) **What users dislike:** - Users struggle with the **difficult navigation** of NextGen Healthcare EHR, finding it hard to use and enroll patients. (2 reviews) - Users find the **navigation difficult** , making it challenging for patients to efficiently access the system. (2 reviews) - Users find the **access issues** with the patient portal frustrating, making enrollment difficult for patients. (1 reviews) - Users are frustrated with the **excessive clicks required** and the limitation of accessing only one patient chart at a time. (1 reviews) - Users find the **confusing features** of NextGen Healthcare EHR frustrating, particularly with excessive clicks and limited chart access. (1 reviews) - Inaccuracy (1 reviews) - Inadequate Information (1 reviews) - Inadequate Reporting (1 reviews) - Inefficiency (1 reviews) - Inefficient Reporting (1 reviews) ## NextGen Healthcare EHR Reviews ### 1. Great software to use for Medical Companies **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2021 **What do you like best about NextGen Healthcare EHR?** What I like most about using NextGen is that I can fax orders to different offices through the computer system if I don't want to use a fax machine. I can also send in prescriptions to the pharmacy electronically **What do you dislike about NextGen Healthcare EHR?** There are no downfalls to using NextGen at all. I haven't had any problems using the system in the past five years, except the system may run slow from time to time. **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** NextGen Healthcare has made it possible for any medical office to handle a large number of patients as well as complete medical work more manageable for me as being a patient service representative. ### 2. 10 years with NextGen! **Rating:** 5.0/5.0 stars **Reviewed by:** Linda C. | Billing Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2021 **What do you like best about NextGen Healthcare EHR?** Net Gen is easy to use. Following up on claims is straightforward. The EHR is customizable for your specialty. **What do you dislike about NextGen Healthcare EHR?** Sometimes reversing and/or correcting payments and claims can be unwieldy until you've done it a couple times. 990oi **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** NextGen allows me to stay on top of A/R, makes it easy for me to message the doctor with coding questions, and provides excellent reports. NextGen makes my work easier. ### 3. NextGen & Customizability **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2021 **What do you like best about NextGen Healthcare EHR?** Customizability. We can build custom screens/templates to match our workflows. We can get access to the database to write/run our own queries and reports. **What do you dislike about NextGen Healthcare EHR?** The design and database need a re-write. They also need a real thin-client front end, not just running thick client on a remote desktop. **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** NextGen is an integral part of our business. We make appointments, check them in and bill in NextGen PM, then use NextGen EHR for collecting patient information, medical decision making, orders (meds, labs, diagnostics, referrals, etc.) Much improved over paper processes and we liked the customizability over some competitors. ### 4. Excellent and straightforward Software **Rating:** 5.0/5.0 stars **Reviewed by:** Berenice A. | Receptionist, Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2021 **What do you like best about NextGen Healthcare EHR?** The most helpful features of NextGen Healthcare EHR include quickly booking appointments, putting notes on patients' charts, and automated appointment reminders. **What do you dislike about NextGen Healthcare EHR?** The Real-Time Eligibility Request feature can be unavailable but generally fixed with minutes to one business day. **Recommendations to others considering NextGen Healthcare EHR:** Be patient with the Real-Time Eligibility Request. **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** The Real-Time Eligibility Request ### 5. Clover Podiatry Med Assistant **Rating:** 4.0/5.0 stars **Reviewed by:** Leah W. | Medical Assistant/Office manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2021 **What do you like best about NextGen Healthcare EHR?** Easy to navigate and good training videos or information. **What do you dislike about NextGen Healthcare EHR?** The EHR patient intake section. Would prefer to tab through the different sections like allergy meds, history **Recommendations to others considering NextGen Healthcare EHR:** None **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** Have not been solving any problems at this time. If in the past everything was resolved. ### 6. User Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2020 **What do you like best about NextGen Healthcare EHR?** I love the Success Community that Nextgen offers. Should you have a problem, you can log in to your account and post questions/issues you may be having in the program. You can also make suggestions for improvements to the software. **What do you dislike about NextGen Healthcare EHR?** I dislike the fact that when you cancel an appointment for a patient, it seems like it’s not shown on the provider side. When the doctor has to do notes, it seems like it comes up as the patient being seen on the cancelled date of service. **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** It’s easy for the doctor to put his notes immediately so that we can send notes to the insurance companies and medical doctors/specialists in a timely manner. We can reduce the amount of missed prior authorizations also as clinical notes are pertinent to prior authorization approvals. ### 7. Medical Billing & Credentialing Specialist **Rating:** 4.0/5.0 stars **Reviewed by:** KAREN M. | MEDICAL BILLING & CREDENTIALING SPECIALIST, Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2021 **What do you like best about NextGen Healthcare EHR?** The Nextgen EHR System is very user friendly and allows you to make sure your medical records meet the proper criteria for reaching all necessary components for billing. **What do you dislike about NextGen Healthcare EHR?** Sometimes can be tricking linking nursing home visits to dictations between Nextgen and our billing software for these visits are not performed in an office settting. **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** The system allows us to confirm we have taken all necessary vitals, easy access to patient allergies, records, and medical notes. ### 8. Very reliable, Easy to use after training. **Rating:** 5.0/5.0 stars **Reviewed by:** Laura L. | Practice Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2021 **What do you like best about NextGen Healthcare EHR?** I like the ease of use, and how there are multiple ways to get the same result. **What do you dislike about NextGen Healthcare EHR?** I dislike the speed it takes to generate reports. **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** This is my first EHR system. Priorly used paper notes. I like that everything is at the touch of your fingertips and can be accessed from anywhere. ### 9. NextGen Healthcare EMR **Rating:** 5.0/5.0 stars **Reviewed by:** Samantha D. | Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2021 **What do you like best about NextGen Healthcare EHR?** Provided a deep understanding into the records of all patients while ensuring cyber security was met. **What do you dislike about NextGen Healthcare EHR?** There were a few hiccups on the storage of the records. And integration of other applications **Recommendations to others considering NextGen Healthcare EHR:** Use this service **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** Company needs a platform like NextGen to provide intuitive insight into medical records ### 10. Very user friendly EHR **Rating:** 5.0/5.0 stars **Reviewed by:** Cyndi K. | Practice Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2021 **What do you like best about NextGen Healthcare EHR?** I love the ease and use of NextGen Office. In the patient chart it follows the typical SOAP note. **What do you dislike about NextGen Healthcare EHR?** Sometimes we get lag in the software so we are waiting to document **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** Keeping track of our asthma patients and our complicated patients with reports. ### 11. Very easy to use and detail oriented EHR **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** January 12, 2022 **What do you like best about NextGen Healthcare EHR?** The detail oriented EHR which gives a user friendly interface to prompt the documentation review. **What do you dislike about NextGen Healthcare EHR?** The report tab should be highlited the reports attached in the main document interface which direct us to reporting tab instead of opening it separately. **Recommendations to others considering NextGen Healthcare EHR:** The best EHR when it comes to friendly user and detail oriented **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** I reviewed the charts and assign the cpt hcpcs icd10 codes. ### 12. NextGen **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** March 01, 2022 **What do you like best about NextGen Healthcare EHR?** I like that NextGen is fairly easy to customize to your needs. We are a large multispecialty group so this is very useful. **What do you dislike about NextGen Healthcare EHR?** It prefers clicking boxes vs. free text to calculate visit codes. **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** Electronic charting, scheduling, and billing. ### 13. Awesome tool for scribing **Rating:** 4.0/5.0 stars **Reviewed by:** Corinne M. | Admissions Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2019 **What do you like best about NextGen Healthcare EHR?** Smart phrases make scribing a breeze and you can arrange your pages as needed very easily. **What do you dislike about NextGen Healthcare EHR?** The program can be glitchy and slow at times. You must have patience. **Recommendations to others considering NextGen Healthcare EHR:** Keep your staff trained on any updates. **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** The inability to prescribe certain medications under different usernames. The benefits to the program are many, including referrals, MRI orders and important documentation for my doctors practice. ### 14. All In One **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2021 **What do you like best about NextGen Healthcare EHR?** That they offer an EHR & Practice Management together **What do you dislike about NextGen Healthcare EHR?** I wish you didn't have to go through loops sometimes. Like you click on something and then you just can't go back to where you were, you must start all over again. **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** The billing side is seamless; it works great for us. If patients use the portal, it automatically uploads all their info, which is a great time saver. They also partner with Doctible, which helps with appointment reminders and reviews. ### 15. Clear and organized software. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2021 **What do you like best about NextGen Healthcare EHR?** You can see the payments coming in, in a clear and organized fashion. **What do you dislike about NextGen Healthcare EHR?** Payments take a little too long to post. **Recommendations to others considering NextGen Healthcare EHR:** It's a fantastic software; go for it. **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** I am not missing any claims. ### 16. Emr **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** September 14, 2021 **What do you like best about NextGen Healthcare EHR?** Next-gen is one of the easiest EHR I have used. Being able to locate patients records quick is very important n next-gen does that. **What do you dislike about NextGen Healthcare EHR?** I will be honest the only thing is hard to locate is lab work. **Recommendations to others considering NextGen Healthcare EHR:** Recommendation would be use it to its fullest for data feed to the healthplans. **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** Benefits are that as a health plan I can remote into a clinic next-gen ehr. ### 17. Very easy to navigate and great customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2021 **What do you like best about NextGen Healthcare EHR?** Easy to navigate on either desktop, laptop or tablet. Plus being able to customized forms and templates is a plus. **What do you dislike about NextGen Healthcare EHR?** I dislike the lack of customization for estatements. And the lack of ease for patients to pay online instead on the patient portal. **Recommendations to others considering NextGen Healthcare EHR:** Watch all the learning videos and do the training. They will help you tremedeously. **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** Nextgen EHR has helped with efficiencies for chart management and documentation as well as claim turnaround time. ### 18. Exemplary when it comes to detail. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** December 03, 2021 **What do you like best about NextGen Healthcare EHR?** Easy to manuver the new patients tab all the way to applying the cash and reconcilling accounts. **What do you dislike about NextGen Healthcare EHR?** I do not have anything to report on this topic at this time. **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** As previously stated, we actually use this platform in a financial arena, and it has been beneficial in keeping our accounts easy to manage. ### 19. Medical billing pain management **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2021 **What do you like best about NextGen Healthcare EHR?** Very good for pain management our provider is very happy to used best part is payment posting **What do you dislike about NextGen Healthcare EHR?** Some time we face issue when software is working little bit slow during the posting **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** We are using this for our Virginia based provider our doctors given services to patient who's suffering for pain. User friendly best for medical and bills records ### 20. Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2021 **What do you like best about NextGen Healthcare EHR?** It is mostly easy to navigate. I can get where I need to go efficiently. **What do you dislike about NextGen Healthcare EHR?** Some fields are required when they should not be. The payment and non-claim and backdating payments are confusing. **Recommendations to others considering NextGen Healthcare EHR:** Find whatever works best for you **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** Everythibg is in 1 spot. ### 21. Utilizing NextGen in Primary Care **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2021 **What do you like best about NextGen Healthcare EHR?** The ease of use in documenting Encounters **What do you dislike about NextGen Healthcare EHR?** Recent frequent interruption of service in the middle of the workday while seeing patients **Recommendations to others considering NextGen Healthcare EHR:** Make the switch and help your practice improve by utilizing all NextGen has to offer **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** Flow sheets help us keep better track of screening exams for each patient ### 22. NextGen Review **Rating:** 4.0/5.0 stars **Reviewed by:** Amanda B. | Consultant Registered Dietitian , Enterprise (> 1000 emp.) **Reviewed Date:** August 28, 2021 **What do you like best about NextGen Healthcare EHR?** Easy to navigate and self explanatory icons . **What do you dislike about NextGen Healthcare EHR?** It will run slowly and has lag time frequently. **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** Assists with accurately documenting on patients and being able to easily access documentation from other providers. ### 23. Best EHR Software **Rating:** 5.0/5.0 stars **Reviewed by:** Tye R. | P, Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2021 **What do you like best about NextGen Healthcare EHR?** THE ACCESSIBILITY OF THE PROGRAM AND HOW EASY IT IS TO LEARN **What do you dislike about NextGen Healthcare EHR?** THE MEDICATION - HARD TO DO CONTROLLED SUBSTANCE **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** RECORD ACCESS, SCANNING DOCUMENTATION AND DOING PRESCRIPTIONS ### 24. Successful asset management with nextgen office. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2021 **What do you like best about NextGen Healthcare EHR?** Nextgen office software takes care of opening administrative directions of real-time asset tracking control, for the creation of comprehensive support sheets for company-designed purchase supply, posting data encryption sequences, sales valuation resource sharing alteration, human resource tracking, customer data certification, incorporation of customized purchase flows, robust budget handles for attractive inventory management knowledge, accumulation of business performance properties through specialized statistical indications, commercial digitization of projects in real time, for the creation of naturalized sales support and accurate billings, represented by a dark blue logo in its main letters, followed by a series of tiny squares in deep red colors, green in different textures, dark yellow with golden appearance and a touch of brown becomes visible to know this system. **What do you dislike about NextGen Healthcare EHR?** There are problems within the nextgen office system, which has a disproportionate load of collaborative source metadata, where its code coordination’s and algorithms for inventory control and product production handles fails to save the regular amount of data within the company's cloud in a timely manner, due to its password auto-save accuracy and its placement of customer support checks contain failures in providing download of digital analytical payload storage integrations, thus affecting its asset management status, having to be corrected its moderation of tracking specific intuitive information traffic networks within the enterprise. **Recommendations to others considering NextGen Healthcare EHR:** I recommend the nextgen office program for fostering an accounting conduct of financial assistance, where you can develop business reference instructions automatically, scalable e-commerce management constructions, project operability maintenance with work tracking markup, intelligent documentation processing for web marketing conduct, routing maintenance for inventory creation, metadata query leveling, automated purchasing server checks, order order accumulation with customized customer invoicing, contributions to service provisioning and merchandise supply, make this software a recommended alternative for controlling your company's workflows. **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** Managed usage for the nextgen office system concentrate on financial information portal conditioning, where its asset momentum planning prioritization is greatly professional for drafting data traffic templates attached to accounting information dump formats such as Excel, developing robust collaboration equipment’s and precise web navigation's for flawlessly tracking business opportunities, adjustable sequential chart monitoring, inventory control ac curacies for large expense leveling work, input purchasing, technical billing operability performance, where composite interface management managements are identified and easy access for traceable economic controls through fixed audits, corresponded to the power of uses of this application. ### 25. Review of Next Gen's Practice management business platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** October 13, 2020 **What do you like best about NextGen Healthcare EHR?** How well Next Gen links all of the info on a patient. I can go from the encounter notes to the claims to the insurance info, etc etc without being in several systems. **What do you dislike about NextGen Healthcare EHR?** I really only have 1 complaint and that is with the sorting of the Secondary Billing list. It is a known issue (and has been for at least 4 years) that the list does not sort correctly. This really impedes my work and I wish they would fix it immediately. To them it is a low priority issue, but not to us. They do not realize how much this slows us down due to the high volume of claims our practice has. **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** We are seeing much better practice management reports - they provide us with a lot of info. ### 26. Terrible EMR **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2020 **What do you like best about NextGen Healthcare EHR?** I like how there was no in person training, and this was not even an option... really. **What do you dislike about NextGen Healthcare EHR?** 1. There is no way to cc a provider. Really. Every single professional note in the history of written word you can cc a provider and is considered basic medico-legal necessity. I would recommend that, just like this email, there be a way to copy a provider, whether it be a provider, or consultant (or other entity) on the note 2. There is no way to order DME supplies. I cannot believe that this has not been an issue. The workaround suggest was to perform a Consultation. So I am to Consult a CPAP mask? Really. 3. I don’t know how many Neurologists are on this platform, and the Neuro exam is a varied and complex one, but huge swaths of it are not possible in this system at all (geghenhalten, cogwheel rigidity, turning en bloc, gait apraxia, shuffling gait, spontaneous retropulsion, sensory ataxic gait, pronation, drift, intranuclear opthalmoplegia, astasia/abasia, transcortical aphasia, I could go on and on). Documentation of a provider’s primary exam would seem to be a basic requirement on an EMR. 4. “Ordering” an in house procedure to be scheduled drops the bill into the procedure coding exactly the same as Procedure documentation, which is illogical, and takes time to undo the billing, which should not have been billed in the first place. Billing a procedure when done is correct, billing it when ordered to be scheduled is illegal. 5. There is no database of labs that a specialist would use for lets say MS, NMO, MG, and they cant be added. So... lets. see.. I cant document my exam, order DME, order a test without having to go into the back end and un-bill it (for something that hasnt even been scheduled, order a special lab, or even cc my referring providers. WOW. this system is mickey mouse and NOT ready for prime time. **Recommendations to others considering NextGen Healthcare EHR:** As a specialist I would say no **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** There are no solutions, just workarounds offered like Ok Just CONSULT for DME CPAP or CONSULT for a speicialty LAB ? What excuse me? **Official Response from Ekaterina Mason:** > We champion the need for clinicians to deliver care in their own unique way, and we have dedicated ourselves to our thousands of provider practices over the past ten years to provide a platform that can be customized to meet their individual needs. This is a double-edged sword – flexibility and customization takes more effort on the part of the user than systems designed with limited functionality. We appreciate you staying on our platform and putting in the effort to get what you specifically want. ### 27. Relatively simple to learn and use **Rating:** 4.0/5.0 stars **Reviewed by:** Matthew S. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2020 **What do you like best about NextGen Healthcare EHR?** I liked that NextGen Office is pleasing to look at because there's not a lot of clutter. It makes organizing schedules easy. **What do you dislike about NextGen Healthcare EHR?** I wish there was more customizable appointment types that allowed increased flexibility when scheduling patients. **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** It helps us schedule patients for the providers. ### 28. NextGen EDI Review **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2019 **What do you like best about NextGen Healthcare EHR?** What I like about NextGen is that a lot of entry fields have pop-up boxes in which you can click what you want to enter instead of having to type it in manually. In the field of healthcare, a lot of patients (fortunately) are normal, and so it is nice to almost auto-populate those fields. **What do you dislike about NextGen Healthcare EHR?** It has a lot of pages and requires a lot of toggling between different tabs. It also crashes frequently. It also does not allow me access from home, although I understand due to the necessity of keeping medical records secure. **Recommendations to others considering NextGen Healthcare EHR:** Consider all your options. Do your homework. Test out programs before committing. **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** It has increased patient health information security and has provided a "green" solution to medical records. Additionally, not having paper charts saves a ton of space. ### 29. Okay EHR system **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** October 28, 2019 **What do you like best about NextGen Healthcare EHR?** Very detailed, easy to learn basic use of the system. Used by multiple health care facilities and with that it shares patient files so we can view also as a PCP. **What do you dislike about NextGen Healthcare EHR?** There are silly restrictions on things. No easy way to input a patients pharmacy information (there was an easy way that was for some reason taken away). There is so much to this system that there is constantly new things to learn. Things that should be simple to do such as, order a referral is extremely complicated. **Recommendations to others considering NextGen Healthcare EHR:** Once you learn how to do use the system it isn't so bad. It takes a little while to learn the tricks of using the system but once you do it is very easy. **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** Just gathering patient information and keeping it all in one place. ### 30. Healthfusion **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2019 **What do you like best about NextGen Healthcare EHR?** What i like most about meditouch is their support whenever you have questions and need help. **What do you dislike about NextGen Healthcare EHR?** I dislike how hard it can be to locate things sometimes. We switched from athena to meditouch and i miss athena. **Recommendations to others considering NextGen Healthcare EHR:** I would definitely give it a try. **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** The benefits are being able to have a place to keep all my notes and treatment plans ### 31. "NextGen® Healthcare Review" **Rating:** 5.0/5.0 stars **Reviewed by:** Candace B. | Professional Nurse, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2019 **What do you like best about NextGen Healthcare EHR?** Truly dependable its constantly on the web, offers different administrations from EHR, charging administrations just as wellbeing information the board, associates with a wide range or specialist organizations universally. Its an incredible stage to trade wellbeing data between specialist co-ops, makes it simple to rehearse treatment from anyplace whenever its useful for crisis, makes it simple to offer the correct drug and analysis utilizing past patient medicinal information, distributed storage makes it increasingly secure to store customer data in the meantime effectively open from any area utilizing the web stage, patients can book arrangements without venturing out to the office. **What do you dislike about NextGen Healthcare EHR?** Layout making has numerous snaps Making it tedious.information show needs improvement since it's not as it ought to be .it's not amicable to little beginning emergency clinics as it is costly to introduce. **Recommendations to others considering NextGen Healthcare EHR:** It is exceedingly prescribed. On the off chance that you are searching for better association and paperless programming this is a wonder. It gives structure and capacity to perform multiple tasks. It is easy to use and gives distinctively client faces. On the off chance that you have a substantial organization appearing to have the option to get to data inside various areas in the network this item will enable all of you to interface and access that data readily available. So no additionally faxing replicating messaging you will get to all information through NextGen. **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** It empowers us to meet adjacent, state and national essentials for data amassing and uncovering, social protection information exchange and a checked patient record accumulating. It has shed jam of patients in the therapeutic facility, moreover it has redesigned significant scale understanding treatment organizations more straightforward. Remote solutions to keep away from such a large number of individuals voyaging and seek remedy which with NextGen should be possible remotely and I can also do that at home even in instances of crises. ### 32. "We are content with NextGen" **Rating:** 5.0/5.0 stars **Reviewed by:** Juliet B. | Software Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2019 **What do you like best about NextGen Healthcare EHR?** Moderately simple to perform key undertakings applicable to clinical drug, including outlining an office visit, archiving telephone experiences, entrusting staff, requesting referrals, e-recommending meds, keeping up issue records. It's anything but difficult to redo layouts/records when wanted. Unwavering quality is noteworthy and extraordinary client support. **What do you dislike about NextGen Healthcare EHR?** A portion of the formats appear somewhat unwieldy with a great deal of snaps this is improving. There are likewise some Known Issues with updates that reason a little burden until they are redressed. **Recommendations to others considering NextGen Healthcare EHR:** They have incredible client administration and are continually endeavoring to improve the item to meet prerequisites. It is an extraordinary program with incredible reports and instruments. I recommend. **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** It enables us to meet nearby, state and national prerequisites for information accumulation and revealing, social insurance data trade and a verified patient record stockpiling. It has dispensed with jam of patients in the medical clinic, likewise it has upgraded substantial scale understanding treatment administrations simpler. ### 33. Very good practice management system **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2019 **What do you like best about NextGen Healthcare EHR?** I used a previous version of NextGen, then switched to another PM system, and realized how much I liked the functionality of NextGen the best. It was easy to rebill claims and work on the receivables. I also liked the reports that were included in the system. **What do you dislike about NextGen Healthcare EHR?** It was not easy to determine the database set up to run ad hoc reports from a SQL connection. **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** We used NextGen to keep all of our records and bills in one place. We have been able to increase the cashflow and decrease front end denials. ### 34. Easy program **Rating:** 3.0/5.0 stars **Reviewed by:** Evelyn L. | Ophthalmic assistant , Mid-Market (51-1000 emp.) **Reviewed Date:** October 26, 2019 **What do you like best about NextGen Healthcare EHR?** Ease of program to learn even if your not computer savvy **What do you dislike about NextGen Healthcare EHR?** Can be a bit picky at times depending on which type of practice you are using it for **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** Easy health care input ### 35. Love NextGen!! **Rating:** 5.0/5.0 stars **Reviewed by:** Miranda S. | Pharmacy intern, Enterprise (> 1000 emp.) **Reviewed Date:** May 21, 2019 **What do you like best about NextGen Healthcare EHR?** It is very user friendly and has a lot of useful shortcuts available to use! The technology of NextGen makes life a lot easier! **What do you dislike about NextGen Healthcare EHR?** I don’t like that it prevents you from changing certain Ndc’s for OTC products when refilling a prescription. **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** NextGen creates a safe software that allows prescriptions to be filled safely and efficiently. A benefit I realized is that it requires a stock bottle to be scanned before a label will be printed which ultimately creates a safer environment. ### 36. Just ok **Rating:** 3.0/5.0 stars **Reviewed by:** Jason W. | Employee, Mid-Market (51-1000 emp.) **Reviewed Date:** February 25, 2019 **What do you like best about NextGen Healthcare EHR?** Not very much. It's a program and that's pretty much all that can be said about it. Now it could be better, it's just the system at work doesn't integrate as good as it should. **What do you dislike about NextGen Healthcare EHR?** Not 100% sure since the system isn't set up the correct way at work. It could be a better program that I think it is. Not sure why our company pays for things and then doesn't get them to work well with each other. **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** Billing and organization. ### 37. Dependable workhorse **Rating:** 3.5/5.0 stars **Reviewed by:** Jaymee J. J. | Registered Medical Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2019 **What do you like best about NextGen Healthcare EHR?** I absolutely love the tasking and charting from within patient charts. Specifically the interface anx ease of function. The faxing integration is so smooth. **What do you dislike about NextGen Healthcare EHR?** I dislike the ina ability to route documents and faxes to patient charts **Recommendations to others considering NextGen Healthcare EHR:** Look into parking with labs for smoother results integration to patient's charts. **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** Proper routing of faxes and documents to charts. ### 38. Improves Relationship with Patients **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2018 **What do you like best about NextGen Healthcare EHR?** I think this software is great, particularly for the billing aspect. Our organization has lost money in the past because paperwork can be a hassle & sometimes totals are recorded wrong or things are lost. That hasn’t been a problem now that NextGen allows us an avenue to give electronic billing to patients, as an additional safeguard. **What do you dislike about NextGen Healthcare EHR?** I think the software could possibly be better to understand for beginners and healthcare professionals who are possibly new to the world of software & electronic recordings. **Recommendations to others considering NextGen Healthcare EHR:** Make sure to learn the software carefully and just be patient **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** The benefits for us are electronic billing and also it has provided an avenue for health records which is amazing because, once again, paperwork shouldn’t be our sole recording method. There needs to be something in addition to that. ### 39. Becomes simple after use **Rating:** 4.0/5.0 stars **Reviewed by:** Sami Dahl M. | Counseling intern, Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2019 **What do you like best about NextGen Healthcare EHR?** I like that all the tasks have a bigger purpose to the documents. It allows for better explanation of the symptoms **What do you dislike about NextGen Healthcare EHR?** I don’t like the tediousness of the tasks **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** It’s solving the issue some people have of putting the document in a narrative form, it helps for better explanation for someone attempting to read it ### 40. Outdated EHR program **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2019 **What do you like best about NextGen Healthcare EHR?** I'm not really a fan of this program at all. It's pretty easy to use, however, I feel as if there are more user friendly, up-to-date programs out there. **What do you dislike about NextGen Healthcare EHR?** It's sometimes very slow, we get a lot of down time, e-rx doesn't work sometimes, patients complain that their scripts are not making it to the pharmacy. You have to be a member of the "community" in order to teach yourself how to do certain things. **Recommendations to others considering NextGen Healthcare EHR:** SHOP AROUND! **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** It keeps all of our medical records on file in electronic format. ### 41. Great health care app **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2019 **What do you like best about NextGen Healthcare EHR?** This app is so helpful on being able to navigate through so many things at once. I am able to schedule, and talk to a client to look up other demographics with this software on two screens. **What do you dislike about NextGen Healthcare EHR?** Glitches a lot but still worth it. I say this because there will be a lot of mornings where for some reason the Citrix server would stop for no reason. However it was easily fixable. **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** The problems of having to get in and our of software to look up different files on a patient are easily fixed in this because you can do multiple demographic pages at once if needed. ### 42. Easy to navigate **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2019 **What do you like best about NextGen Healthcare EHR?** Love this ehr system as it is easy to navigate and create order, encounters, and keep track of information **What do you dislike about NextGen Healthcare EHR?** Lots of clicking to get to where you need to go but it’s not too terrible **Recommendations to others considering NextGen Healthcare EHR:** It’s easy to use **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** Benefits of Having the patient record at my fingertips ### 43. pretty easy to use **Rating:** 3.5/5.0 stars **Reviewed by:** Christina K. | Senior Call Center Representative , Hospital & Health Care, Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2018 **What do you like best about NextGen Healthcare EHR?** It is easy to check patient's schedule and detail information on the system. **What do you dislike about NextGen Healthcare EHR?** Sometimes that is too much icon that i need to check it. **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** They have features to prevent me to make mistakes. ### 44. This is a very old school EMR system that needs to be updated **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2019 **What do you like best about NextGen Healthcare EHR?** You’re able to document detailed informatiob **What do you dislike about NextGen Healthcare EHR?** Very slow and it opens up to too many windows making it difficult to document **Recommendations to others considering NextGen Healthcare EHR:** See if it works for your practice before moving forward with it **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** You can easily customize it ### 45. Best cloud based electronic health records. **Rating:** 4.5/5.0 stars **Reviewed by:** Lucy N. | Nurse, Hospital & Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2018 **What do you like best about NextGen Healthcare EHR?** It is online based software hence very secure in term of record storage as data can be retrieved in future in case it is required mostly in cases of looking for patient history. Also the software allows patient to book online appointments without physical travelling to the hospital. Offers a free demo before actual purchase of the software. **What do you dislike about NextGen Healthcare EHR?** The software is expensive. Also the customer support service does not match the price of the software as quality of service offered is too low. **Recommendations to others considering NextGen Healthcare EHR:** Amongst all electronic health record i have used so far NextGen Healthcare is the best EHR though expensive its the best, i love it. **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** It has eliminated jam of patients in the hospital, also it has enhanced large scale patient treatment services easier. ### 46. Health Fusion **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** December 30, 2018 **What do you like best about NextGen Healthcare EHR?** Health Fusion is very Easy to use and to train new office staff on. You can watch videos for training as well. **What do you dislike about NextGen Healthcare EHR?** At times the software is slow and logs you out from time to time. **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** I am currently not having any problems with the software ### 47. It is reliable with great customer support. It is web based and is well used in ipads **Rating:** 4.5/5.0 stars **Reviewed by:** Fenardz O. | Chief Clinical Officer, Hospital & Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2018 **What do you like best about NextGen Healthcare EHR?** Reliability is impressive and great customer support. I love how fast and easy it is to perform key tasks using nextgen healthcare ehr. It offers eprescription which lead to more patient attending **What do you dislike about NextGen Healthcare EHR?** Data display is wanting and require significant improvements. It require some IT knowledge to operate the software. Some templates are cumbersome with alot of clicks . **Recommendations to others considering NextGen Healthcare EHR:** It is perfect to use in an hospital office since it integrates nicely. It is highly customised and very fast to perform..i love how well it keeps medical records and its easy to use **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** Eprescription has enabled reduce over crowding. The software is well reliable and has great customer service support. ### 48. Nextgenhealthcare is wonderful and smartly or easily operated **Rating:** 4.5/5.0 stars **Reviewed by:** Joyleen M. | Clinical officer, Hospital & Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2018 **What do you like best about NextGen Healthcare EHR?** Its easy way of being well used with other softwares makes me recommend for use in our hospital. Nextgenhealthcare is easy to operate and serve many customer in different departments. **What do you dislike about NextGen Healthcare EHR?** The team that is supposed to manage its failures and faults are slow to respond to even emergencies .This is the very weakness discovered in my hospital concerning nextgenhealthcare software **Recommendations to others considering NextGen Healthcare EHR:** Nextgenhealthcare is well suitable for use in hospital due to easy operation as well as customers support which require little modifications to be super **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** The fact that it integrates easily with other departments especially laboratories and chemists orather pharmacies has improved our service to client's ### 49. NextGen Electronic Health Record System **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2018 **What do you like best about NextGen Healthcare EHR?** NextGen is very organized and easy to use. **What do you dislike about NextGen Healthcare EHR?** There are features of NextGen that are not well known. A comprehensive guide would be appreciated. **Recommendations to others considering NextGen Healthcare EHR:** Very organized product. Option to click box or free text almost anything. **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** It is easy to retrieve information about a patient in NextGen, and there are multiple ways to complete a single task. For example, if you are trying to update a care guideline and there is a glitch in the system, there is always another way to input the information about patients. ### 50. Sophisticated product for accurate billing **Rating:** 4.5/5.0 stars **Reviewed by:** Martina L. | Dental Professional, Hospital & Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2018 **What do you like best about NextGen Healthcare EHR?** Very user friendly. Easy application and navigation throughout configuration. Patient portal; billing and appointment scheduling easy to setup. Customer service is very helpful **What do you dislike about NextGen Healthcare EHR?** Clicking, check boxes. Takes a bit longer to check boxes to get through the coding. **Recommendations to others considering NextGen Healthcare EHR:** I would highly recommend this product. The software is very easy to setup. Support is very reliable and fast. Continuosly improving and bringing new templates. The more you utilize it's features, the better outcomes you will have. Make sure you have a test environment that matches your production environment to test the updates. Overall, the product meets the company needs. **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** Impacted the daily operations in positive manner by enabling the workflow to benefit both, clinic support and patient communication. Choice of templates and of customization based on the business needs and daily operations ## NextGen Healthcare EHR Discussions - [What is NextGen software?](https://www.g2.com/discussions/what-is-nextgen-software) - 1 comment - [View NextGen Healthcare EHR pricing details and edition comparison](https://www.g2.com/products/nextgen-healthcare-ehr/reviews?page=2&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-07-18+01%3A20%3A23+-0500&secure%5Bsession_id%5D=c266ae26-ec86-4233-86cb-340144507ef2&secure%5Btoken%5D=d8f177a050833a2c62efd81e0945b48ad03df6ad1264d6e76be4739a6653528e&format=llm_user) ## NextGen Healthcare EHR Integrations - [CGM LABDAQ](https://www.g2.com/products/cgm-labdaq/reviews) - [ChartLogic Practice Management](https://www.g2.com/products/chartlogic-practice-management/reviews) - [Doctible](https://www.g2.com/products/doctible/reviews) - [Sectra PACS](https://www.g2.com/products/sectra-pacs/reviews) - [Vital Interaction](https://www.g2.com/products/vital-interaction/reviews) ## NextGen Healthcare EHR Features **Clinical** - Compliance - Revenue Cycle Management (RCM) - Software Integrations - Revenue Cycle Management (RCM) - Task Automation - Revenue Cycle Management (RCM) **Operations** - Workflow Optimization - Clinical Documentation - EHR Integration - Clinical Documentation - Clinical Communication - Clinical Documentation - Transcription Automation - Clinical Documentation - CDI Training - Clinical Documentation - Clinical Data Exchange - Clinical Documentation - Document Access - Clinical Documentation - Digitization - Clinical Documentation **Voice** - Dictation - Voice Files - Language and Learning Technology **Clinical Workflow Management** - Multiple Medical Provider Access - Ancillary Care Provider Access - Meaningful Use Reporting - Clinical Documentation **Patient-Centered Functions** - Online Presence Management - Patient Feedback Management - Patient Portal - Patient Communications - Integration with Wearables **Technology** - Telecommunications - Low Bandwidth Support - EHR Integration **Financial** - Billing Automation - Revenue Cycle Management (RCM) - Clearinghouse Integration - Revenue Cycle Management (RCM) - Claims Management - Revenue Cycle Management (RCM) **Transcript** - Synchronous Text Editing - Transcription Review - EHR Import - Interactive Editing - Medical Terminology Database **Patient Health Information Management** - ePHI Storage - Interoperability - Patient Workflow Management **Operations** - Workflow Management - Interoperability - Digital Intake Forms - Engagement Measuring - Patient Satisfaction Management - EHR Integration - IPC Systems Integration **Administration** - Practice Branding - Practice Specific - Charting And Documentation **Generative AI** - AI Text Summarization **Compliance** - HIPAA Compliance - State Regulation Compliance **Generative AI** - AI Text Summarization **Agentic AI - EHR** - Autonomous Task Execution ## Top NextGen Healthcare EHR Alternatives - [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) - 4.1/5.0 (255 reviews) - [ModMed](https://www.g2.com/products/modmed/reviews) - 4.5/5.0 (361 reviews) - [eClinicalWorks](https://www.g2.com/products/eclinicalworks/reviews) - 3.7/5.0 (158 reviews)