---
title: LBi HR HelpDesk Reviews
meta_title: 'LBi HR HelpDesk Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how LBi HR HelpDesk works for a business like yours.
aggregate_rating:
  rating_value: 4.0
  review_count: 3
  scale: '5'
date_modified: '2026-04-02'
parent_category:
  name: HR
  url: https://www.g2.com/categories/hr
---

# LBi HR HelpDesk Reviews
**Vendor:** LBi  
**Category:** [HR Case Management Software](https://www.g2.com/categories/hr-case-management)  
**Average Rating:** 4.0/5.0  
**Total Reviews:** 3
## About LBi HR HelpDesk
LBi HR HelpDesk is an innovative and comprehensive software solution for automated HR case management and call-tracking workflow management that puts the power in the hands of employees and decreases HR costs by reducing help calls by up to 75 percent.




## LBi HR HelpDesk Reviews
  ### 1. My Honest Opinion Baout This Product

**Rating:** 4.5/5.0 stars

**Reviewed by:** Shivam V. | Security Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 23, 2021

**What do you like best about LBi HR HelpDesk?**

I like the machine in this product very helpful as it creates effortless to create records off of the activities needed due to the time, and it makes monitoring super easy

**What do you dislike about LBi HR HelpDesk?**

The Price is very cost-effective as I have personally used this tool in my startup for scheduling meetings with clients and co-organizing the staff plans and employee calendars about the current tasks.

**Recommendations to others considering LBi HR HelpDesk:**

If You are a Startup and Currently Looking for an HR Management Tool to monitor all your Client's and users Details, This is a must goto tool for you.

**What problems is LBi HR HelpDesk solving and how is that benefiting you?**

Currently, I am Handling my meetings, Arranging Clients and Customers, and Making use of HR Analytics. I can see and monitor all the activities done by the employees and Staff members

  ### 2. Taking Human resource to next level

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ankur G. | Digital Marketing Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 21, 2021

**What do you like best about LBi HR HelpDesk?**

The document management system which is helpful for employee as well as HRs

**What do you dislike about LBi HR HelpDesk?**

Its a fantastic product but seems a bit costly for small companies and start ups could have some special discounts

**Recommendations to others considering LBi HR HelpDesk:**

It is good software with employe management and gives a proper understanding of employee requirement and helps in a lot of processes

**What problems is LBi HR HelpDesk solving and how is that benefiting you?**

Attendance, Leave Approvals, Documenation, Salary Slips etc which are directly automated with the system

  ### 3. HR Operations HR Support HR Helpdesk

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Enterprise (> 1000 emp.)

**Reviewed Date:** November 24, 2021

**What do you like best about LBi HR HelpDesk?**

Easy workflows on system machine learning algorithms, Email to case function for auto cases

**What do you dislike about LBi HR HelpDesk?**

none in the particular nice and good interface of apps liked

**Recommendations to others considering LBi HR HelpDesk:**

Nice dashboards for insights

**What problems is LBi HR HelpDesk solving and how is that benefiting you?**

Cloud-based solution: no need for storage or back up on the premise: benefit: closure of HR issues and cases


## LBi HR HelpDesk Discussions
  - [What is LBi HR HelpDesk used for?](https://www.g2.com/discussions/what-is-lbi-hr-helpdesk-used-for)

- [View LBi HR HelpDesk pricing details and edition comparison](https://www.g2.com/products/lbi-hr-helpdesk/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-16+04%3A03%3A58+-0500&secure%5Bsession_id%5D=594f3238-5f58-4c49-82fd-da304e05d397&secure%5Btoken%5D=a7ae3549053a745db00c0a9cc9263de2555777413209b53dde5a0ca3968fc5d7&format=llm_user)

## LBi HR HelpDesk Features
**Investigation**
- Separate Workflows
- Anonymity
- Documentation
- Confidentiality

**Access**
- Integration
- Assignment
- Collaborative

**Employee Experience**
- Policy
- Multi-channel
- Cross-platform

**Generative AI**
- AI Text Summarization

## Top LBi HR HelpDesk Alternatives
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  - [ServiceNow HR Service Delivery](https://www.g2.com/products/servicenow-hr-service-delivery/reviews) - 4.3/5.0 (348 reviews)
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