When I Work Reviews & Product Details

What I like best about When I Work is how user-friendly and efficient it is for managing schedules and communication. It makes it easy for staff to view shifts, request time off, and swap shifts, which reduces confusion and saves time. The clear layout and real-time updates help keep everyone on the same page, allowing us to focus more on our work and less on scheduling logistics. Review collected by and hosted on G2.com.

What I dislike about When I Work is that it can feel limited when schedules change frequently or when more detailed notes are needed for specific shifts. Some features, like advanced reporting or customization, are not as intuitive and can take extra time to navigate. At times, notifications can also be overwhelming or easy to miss, which can cause small communication gaps if staff aren’t checking the app regularly. Review collected by and hosted on G2.com.

The program has significant employees scheduling procedures and this manages and adjusts shifts

The tool is mobile friendly and it allows users to access every detail through their mobile devices

The tool has robust alerts and notifications measures, which informs employees and managers about specific situations

The software ensures satisfying time tracking mechanisms, and this helps small companies to manage their staff Review collected by and hosted on G2.com.

The app lacks extra functionalities like advanced reporting and geolocation tracking

The program has limited payroll mechanisms, including the PTO accruals and others Review collected by and hosted on G2.com.

It has been useful to synchronize the employee scheduling of the staff. It is great to track the time and offers reminders that are easy to understand. We use When I Work frequently. Review collected by and hosted on G2.com.

When I work has been least helpful to log the information that we need from the staff with the data from clients. It also takes some time to change schedules with deliberate actions and not as swiftly. Review collected by and hosted on G2.com.

I like that When I Work is very simple to use and not very complicated like other scheduling platforms. It makes it easier to visualize other schedules, especially when it involves more than 50 coworkers. It's really convenient and easy to notice schedules in a way that’s not overwhelming. I also appreciate that setting up When I Work was easy, with no complicated features to deal with, making it good for someone just starting remote work. Plus, it helps a lot with visualizing work schedules. I find the built-in feature to give shift reminders very helpful, as I can set up reminders hours before my actual shift to anticipate my schedule. Review collected by and hosted on G2.com.

I think When I Work can be improved in terms of setting customizable features like customizing your own schedule with color-coded patterns and adding notes for personalization. Also, there are sometimes clash issues and the platform doesn't load on time. It would be helpful if they posted maintenance issues ahead of time so we can anticipate them. Review collected by and hosted on G2.com.

I love the ease at which I can monitor my staff. Super easy for me to add and move around shifts, create templates ( especially color coded ones so I can see with a glance), check in with those clocking in late or missing shifts, it's easy to use and intuitive for my needs Review collected by and hosted on G2.com.

Some of my employees have a hard time clocking in, esp those with an android Review collected by and hosted on G2.com.

I really appreciate how When I Work helps me stay organized and on top of my schedule. The reminder notifications are a big help, if I ever forget to clock in, it immediately alerts me so I won’t miss my shift. Once you get familiar with the system, it’s very easy to navigate. The shift copy and repeat functions make scheduling fast and effortless, saving a lot of time. I also find the attendance tracking feature useful since it allows me to double-check and verify attendance records with ease. Overall, it’s a dependable and efficient tool for managing work schedules. Review collected by and hosted on G2.com.

To be honest, there’s very little to dislike about When I Work. The platform performs so well that it’s hard to find another scheduling tool that matches its quality and ease of use. . Overall, it’s such a well-built system that I now use it for both of my companies, a clear sign of how effective and dependable it is. Review collected by and hosted on G2.com.

I like how When I Work provides the full schedule and doesn't rely on tools like email to communicate what's going on. It's much cleaner and clearer to use. I’m able to schedule my availability pretty far out and see what’s up and coming at the venue I work at. Review collected by and hosted on G2.com.

Sometimes I find it hard to navigate the website and find what I'm looking for, such as marking my availability.It's not that intuitive as to where to find things. Review collected by and hosted on G2.com.

The software is extremely organized and easy to use. I'm able to schedule all of my staff on a weekly basis & view how many hours everyone has individually and collectively. Publishing the shift schedule in one place where we can see all shifts everyday is extremely helpful. Review collected by and hosted on G2.com.

Honestly, as of now, there are no downside for my scheduling needs for my fitness studio! Review collected by and hosted on G2.com.

Users consistently praise how intuitive and user-friendly the platform is — both on desktop and mobile. It’s straightforward to learn even for people who aren’t tech savvy Review collected by and hosted on G2.com.

Users report that the mobile app can crash, freeze, or fail to load, sometimes requiring a refresh or reopening — which can be frustrating when trying to clock in/out or check schedules quickly. Review collected by and hosted on G2.com.

I love that we can keep all 100+ employees in one scheduling platform. We use the location feature to keep the scheduled separate. I'm also able to send a message to all 100+ team members at the same time or choose which team members to send messages to. The initial setup was very easy. Review collected by and hosted on G2.com.

I think the time-off application could be improved. I'd love to be able to run a monthly report to see PTO balances. Review collected by and hosted on G2.com.