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Best Benefits Administration Software

Jeffrey Lin
JL
Researched and written by Jeffrey Lin

Benefits administration software helps organizations plan and administer employee benefits packages and ensure compliance with government regulations. These systems manage employee benefits, such as insurance plans and stock options, and facilitate open enrollment periods through an administrative dashboard.

Organizations also use these tools to view and adjust employee benefits packages. Benefits administration tools frequently offer employee portals and self-service options to enable employees to view, manage, and update personal information and documents.

These systems are most commonly used by HR departments, enabling HR managers to administer benefits packages and encourage healthy usage among employees. Additionally, with benefits administration software, organizations can identify the benefits that provide the most value to employees and reduce overall costs. They also help companies remain compliant with federal and local regulations, including the Affordable Care Act (ACA) and the Health Insurance Portability and Accountability Act (HIPAA).

Benefits administration software can be implemented as a standalone solution or part of an integrated HR management suite. Many benefits administration software providers also function as business process as a service (BPaaS) providers by providing benefits administration and payroll services.

Certain business administration products may overlap with those found in the employee perks software category. However, those products focus on managing benefits outside a standard employee benefits package. Solutions in this category are segmented by a Best of Breed filter to differentiate between products whose core offering is benefits administration and those that do not primarily focus on benefits administration but meet the requirements.

To qualify for inclusion in the Benefits Administration category, a product must:

Provide a centralized administrator dashboard to visualize benefits data
Facilitate access to marketplaces of benefits vendors, such as insurance carriers
Offer a benefits portal through which employers and employees can access benefits plans, update information, and enroll in benefits during and outside of the annual open enrollment period
Enable administrators to create total compensation statements to share with relevant stakeholders
Help HR managers check and report on employee and organizational compliance with government regulations through built-in compliance checking and reporting features
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Best Benefits Administration Software At A Glance

Leader:
Highest Performer:
Easiest to Use:
Top Trending:
Best Free Software:
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Easiest to Use:
Top Trending:
Best Free Software:

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

No filters applied
177 Listings in Benefits Administration Available
(8,372)4.6 out of 5
Optimized for quick response
1st Easiest To Use in Benefits Administration software
View top Consulting Services for Gusto
Entry Level Price:Starting at $49.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Gusto is a comprehensive human resources (HR) solution designed to assist businesses in managing their payroll, benefits, hiring, and employee management needs. This platform caters to a wide range of

    Users
    • Owner
    • CEO
    Industries
    • Non-Profit Organization Management
    • Accounting
    Market Segment
    • 72% Small-Business
    • 13% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Gusto is a payroll and time tracking tool that simplifies expense management and compliance for businesses.
    • Reviewers frequently mention the user-friendly interface, ease of setup, and the ability to easily track and edit work hours as key benefits of Gusto.
    • Users reported issues such as underpayment errors, difficulties with reimbursements, slow site loading times, and a desire for better benefit options and improved dashboard layout.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Gusto Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3,973
    Easy Setup
    2,091
    Simple
    2,063
    Payroll Ease
    1,911
    User Interface
    1,826
    Cons
    Missing Features
    467
    Poor Customer Support
    363
    Login Issues
    354
    Limited Customization
    317
    Time Tracking
    272
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Gusto features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.7
    9.0
    Benefits Record Management
    Average: 8.6
    8.9
    Enrollment Planning
    Average: 8.5
    9.1
    Benefits Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Gusto
    Company Website
    Year Founded
    2011
    HQ Location
    San Francisco, CA
    Twitter
    @GustoHQ
    21,125 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,248 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Gusto is a comprehensive human resources (HR) solution designed to assist businesses in managing their payroll, benefits, hiring, and employee management needs. This platform caters to a wide range of

Users
  • Owner
  • CEO
Industries
  • Non-Profit Organization Management
  • Accounting
Market Segment
  • 72% Small-Business
  • 13% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Gusto is a payroll and time tracking tool that simplifies expense management and compliance for businesses.
  • Reviewers frequently mention the user-friendly interface, ease of setup, and the ability to easily track and edit work hours as key benefits of Gusto.
  • Users reported issues such as underpayment errors, difficulties with reimbursements, slow site loading times, and a desire for better benefit options and improved dashboard layout.
Gusto Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3,973
Easy Setup
2,091
Simple
2,063
Payroll Ease
1,911
User Interface
1,826
Cons
Missing Features
467
Poor Customer Support
363
Login Issues
354
Limited Customization
317
Time Tracking
272
Gusto features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.7
9.0
Benefits Record Management
Average: 8.6
8.9
Enrollment Planning
Average: 8.5
9.1
Benefits Dashboards
Average: 8.5
Seller Details
Seller
Gusto
Company Website
Year Founded
2011
HQ Location
San Francisco, CA
Twitter
@GustoHQ
21,125 Twitter followers
LinkedIn® Page
www.linkedin.com
4,248 employees on LinkedIn®
(11,056)4.8 out of 5
Optimized for quick response
3rd Easiest To Use in Benefits Administration software
View top Consulting Services for Rippling
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Streamline your business with Rippling’s all-in-one platform for HR, IT, payroll, and spend management. Simplify IT with device management, software access, and compliance monitoring, all from one das

    Users
    • Software Engineer
    • Account Executive
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 55% Mid-Market
    • 28% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Rippling is a platform that integrates HR, payroll, and employee management for efficient workforce management, but it may require time for setup and can become more expensive with more activated modules.
    • Users like that Rippling is easy to use, with clear navigation and helpful information readily available, and appreciate its ability to consolidate employee onboarding, payroll, and system access management in a single system.
    • Reviewers noted that the initial setup for complex configurations can be time-consuming and the cost increases with the addition of more modules, and some users also reported occasional interface lags in the mobile app.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Rippling Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    5,970
    Intuitive
    4,491
    Simple
    3,856
    User Interface
    3,305
    Easy Access
    3,168
    Cons
    Missing Features
    1,010
    Not User-Friendly
    726
    Navigation Difficulty
    683
    Learning Curve
    674
    Limited Features
    635
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Rippling features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.7
    9.4
    Benefits Record Management
    Average: 8.6
    9.4
    Enrollment Planning
    Average: 8.5
    9.5
    Benefits Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Rippling
    Company Website
    Year Founded
    2016
    HQ Location
    San Francisco, CA
    Twitter
    @Rippling
    11,828 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6,941 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Streamline your business with Rippling’s all-in-one platform for HR, IT, payroll, and spend management. Simplify IT with device management, software access, and compliance monitoring, all from one das

Users
  • Software Engineer
  • Account Executive
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 55% Mid-Market
  • 28% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Rippling is a platform that integrates HR, payroll, and employee management for efficient workforce management, but it may require time for setup and can become more expensive with more activated modules.
  • Users like that Rippling is easy to use, with clear navigation and helpful information readily available, and appreciate its ability to consolidate employee onboarding, payroll, and system access management in a single system.
  • Reviewers noted that the initial setup for complex configurations can be time-consuming and the cost increases with the addition of more modules, and some users also reported occasional interface lags in the mobile app.
Rippling Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
5,970
Intuitive
4,491
Simple
3,856
User Interface
3,305
Easy Access
3,168
Cons
Missing Features
1,010
Not User-Friendly
726
Navigation Difficulty
683
Learning Curve
674
Limited Features
635
Rippling features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.7
9.4
Benefits Record Management
Average: 8.6
9.4
Enrollment Planning
Average: 8.5
9.5
Benefits Dashboards
Average: 8.5
Seller Details
Seller
Rippling
Company Website
Year Founded
2016
HQ Location
San Francisco, CA
Twitter
@Rippling
11,828 Twitter followers
LinkedIn® Page
www.linkedin.com
6,941 employees on LinkedIn®
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(1,120)4.6 out of 5
Optimized for quick response
2nd Easiest To Use in Benefits Administration software
View top Consulting Services for Justworks
Entry Level Price:$8.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Justworks is a multi-product solution offering global payroll, benefits, compliance support, time tracking, HR tools and more with award-winning support by HR certified experts. We handle the nitt

    Users
    • Operations Manager
    • CEO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 75% Small-Business
    • 24% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Justworks is an HR platform that centralizes features for onboarding new employees, managing payroll, and administering benefits.
    • Users frequently mention the user-friendly interface, the ease of entering payroll hours, and the seamless integration with existing systems as key benefits of using Justworks.
    • Users experienced issues with slow service support, limited communication with other platforms, and difficulties in retrieving historical employee documents after transitioning off the platform.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Justworks Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    390
    Customer Support
    284
    Helpful
    276
    Intuitive
    188
    User Interface
    187
    Cons
    Missing Features
    79
    Poor Customer Support
    66
    Limited Features
    56
    Limited Customization
    42
    Poor Support Services
    42
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Justworks features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.7
    9.0
    Benefits Record Management
    Average: 8.6
    9.0
    Enrollment Planning
    Average: 8.5
    9.0
    Benefits Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Justworks
    Company Website
    Year Founded
    2012
    HQ Location
    New York
    LinkedIn® Page
    www.linkedin.com
    1,498 employees on LinkedIn®
    Ownership
    NASDAQ: JW
Product Description
How are these determined?Information
This description is provided by the seller.

Justworks is a multi-product solution offering global payroll, benefits, compliance support, time tracking, HR tools and more with award-winning support by HR certified experts. We handle the nitt

Users
  • Operations Manager
  • CEO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 75% Small-Business
  • 24% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Justworks is an HR platform that centralizes features for onboarding new employees, managing payroll, and administering benefits.
  • Users frequently mention the user-friendly interface, the ease of entering payroll hours, and the seamless integration with existing systems as key benefits of using Justworks.
  • Users experienced issues with slow service support, limited communication with other platforms, and difficulties in retrieving historical employee documents after transitioning off the platform.
Justworks Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
390
Customer Support
284
Helpful
276
Intuitive
188
User Interface
187
Cons
Missing Features
79
Poor Customer Support
66
Limited Features
56
Limited Customization
42
Poor Support Services
42
Justworks features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.7
9.0
Benefits Record Management
Average: 8.6
9.0
Enrollment Planning
Average: 8.5
9.0
Benefits Dashboards
Average: 8.5
Seller Details
Seller
Justworks
Company Website
Year Founded
2012
HQ Location
New York
LinkedIn® Page
www.linkedin.com
1,498 employees on LinkedIn®
Ownership
NASDAQ: JW
(3,909)4.2 out of 5
Optimized for quick response
15th Easiest To Use in Benefits Administration software
View top Consulting Services for ADP Workforce Now
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ADP Workforce Now is the only all-in-one, cloud-based HR suite that adapts to the way you work. Built on a single database, ADP Workforce Now features Human Resource Management, Payroll, Benefits, Ta

    Users
    • Human Resources Manager
    • HR Manager
    Industries
    • Hospital & Health Care
    • Non-Profit Organization Management
    Market Segment
    • 64% Mid-Market
    • 20% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • ADP Workforce Now is a cloud-based HR platform that consolidates payroll, time tracking, HR administration, and talent management into one system.
    • Reviewers appreciate the broad feature set, automation of HR processes, dependable payroll management, and the ability to access the system remotely, highlighting the convenience and efficiency of having all HR-related tasks in one place.
    • Users experienced issues with the system's complexity, particularly during setup, and found customer support to be slow and sometimes lacking in knowledge, they also reported occasional system lags and bugs, and expressed a desire for more customization options and user-friendly interfaces.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ADP Workforce Now Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    295
    Helpful
    186
    Features
    151
    Customer Support
    149
    Payroll Management
    143
    Cons
    Poor Customer Support
    119
    Missing Features
    88
    Not User-Friendly
    88
    Limited Customization
    69
    Poor Support Services
    66
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ADP Workforce Now features and usability ratings that predict user satisfaction
    8.0
    Has the product been a good partner in doing business?
    Average: 8.7
    8.5
    Benefits Record Management
    Average: 8.6
    8.4
    Enrollment Planning
    Average: 8.5
    8.4
    Benefits Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ADP
    Company Website
    Year Founded
    1949
    HQ Location
    Roseland, New Jersey
    Twitter
    @ADP
    48,724 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    93,550 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ADP Workforce Now is the only all-in-one, cloud-based HR suite that adapts to the way you work. Built on a single database, ADP Workforce Now features Human Resource Management, Payroll, Benefits, Ta

Users
  • Human Resources Manager
  • HR Manager
Industries
  • Hospital & Health Care
  • Non-Profit Organization Management
Market Segment
  • 64% Mid-Market
  • 20% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • ADP Workforce Now is a cloud-based HR platform that consolidates payroll, time tracking, HR administration, and talent management into one system.
  • Reviewers appreciate the broad feature set, automation of HR processes, dependable payroll management, and the ability to access the system remotely, highlighting the convenience and efficiency of having all HR-related tasks in one place.
  • Users experienced issues with the system's complexity, particularly during setup, and found customer support to be slow and sometimes lacking in knowledge, they also reported occasional system lags and bugs, and expressed a desire for more customization options and user-friendly interfaces.
ADP Workforce Now Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
295
Helpful
186
Features
151
Customer Support
149
Payroll Management
143
Cons
Poor Customer Support
119
Missing Features
88
Not User-Friendly
88
Limited Customization
69
Poor Support Services
66
ADP Workforce Now features and usability ratings that predict user satisfaction
8.0
Has the product been a good partner in doing business?
Average: 8.7
8.5
Benefits Record Management
Average: 8.6
8.4
Enrollment Planning
Average: 8.5
8.4
Benefits Dashboards
Average: 8.5
Seller Details
Seller
ADP
Company Website
Year Founded
1949
HQ Location
Roseland, New Jersey
Twitter
@ADP
48,724 Twitter followers
LinkedIn® Page
www.linkedin.com
93,550 employees on LinkedIn®
(5,170)4.5 out of 5
Optimized for quick response
14th Easiest To Use in Benefits Administration software
View top Consulting Services for Paylocity
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Paylocity delivers the most innovative technology bringing HR, Finance, and IT together in one modern, easy-to-use platform to empower teams, simplify processes, and deliver real results. Run payroll,

    Users
    • HR Manager
    • Controller
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 72% Mid-Market
    • 20% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Paylocity is a payroll platform that offers features such as timecards, payroll processing, HR features, and reporting tools.
    • Reviewers frequently mention the ease of use, the ability to streamline scheduling and payroll, and the platform's high degree of customizability as positive aspects.
    • Reviewers mentioned issues with customer service responsiveness, technical difficulties with the website, and challenges with initial setup and certain features like time tracking and benefits.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Paylocity Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    928
    Helpful
    459
    Customer Support
    441
    Intuitive
    422
    Simple
    385
    Cons
    Poor Customer Support
    313
    Missing Features
    242
    Learning Curve
    219
    Limited Features
    171
    Not Intuitive
    166
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Paylocity features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.7
    8.5
    Benefits Record Management
    Average: 8.6
    7.9
    Enrollment Planning
    Average: 8.5
    8.6
    Benefits Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Paylocity
    Company Website
    Year Founded
    1997
    HQ Location
    Schaumburg, IL
    Twitter
    @Paylocity
    4,585 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6,782 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Paylocity delivers the most innovative technology bringing HR, Finance, and IT together in one modern, easy-to-use platform to empower teams, simplify processes, and deliver real results. Run payroll,

Users
  • HR Manager
  • Controller
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 72% Mid-Market
  • 20% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Paylocity is a payroll platform that offers features such as timecards, payroll processing, HR features, and reporting tools.
  • Reviewers frequently mention the ease of use, the ability to streamline scheduling and payroll, and the platform's high degree of customizability as positive aspects.
  • Reviewers mentioned issues with customer service responsiveness, technical difficulties with the website, and challenges with initial setup and certain features like time tracking and benefits.
Paylocity Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
928
Helpful
459
Customer Support
441
Intuitive
422
Simple
385
Cons
Poor Customer Support
313
Missing Features
242
Learning Curve
219
Limited Features
171
Not Intuitive
166
Paylocity features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.7
8.5
Benefits Record Management
Average: 8.6
7.9
Enrollment Planning
Average: 8.5
8.6
Benefits Dashboards
Average: 8.5
Seller Details
Seller
Paylocity
Company Website
Year Founded
1997
HQ Location
Schaumburg, IL
Twitter
@Paylocity
4,585 Twitter followers
LinkedIn® Page
www.linkedin.com
6,782 employees on LinkedIn®
(3,608)4.5 out of 5
Optimized for quick response
6th Easiest To Use in Benefits Administration software
20% Off
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Remote is the all-in-one HR and payroll platform to find, hire, manage, and pay your entire team everywhere. Whether onboarding your first cross-border hire or scaling across continents, Remote de

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 43% Mid-Market
    • 42% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Remote is a platform that provides payroll, compliance, and benefits administration services for global employment.
    • Reviewers frequently mention the platform's user-friendly interface, easy navigation, and efficient customer service, particularly in managing expenses and accessing payslips.
    • Users mentioned issues with the platform's handling of specific company policies, complexity in understanding compliance laws, and lack of clarity in payslip computations and tax deductions.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Remote Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,477
    Helpful
    1,011
    Customer Support
    953
    User Interface
    668
    Intuitive
    649
    Cons
    Poor Customer Support
    296
    Delays
    245
    Missing Features
    160
    Slow Response
    151
    Payment Issues
    137
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Remote features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.7
    8.5
    Benefits Record Management
    Average: 8.6
    8.4
    Enrollment Planning
    Average: 8.5
    8.7
    Benefits Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Remote
    Company Website
    Year Founded
    2019
    HQ Location
    San Francisco, CA
    Twitter
    @remote
    34,585 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    13,344 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Remote is the all-in-one HR and payroll platform to find, hire, manage, and pay your entire team everywhere. Whether onboarding your first cross-border hire or scaling across continents, Remote de

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 43% Mid-Market
  • 42% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Remote is a platform that provides payroll, compliance, and benefits administration services for global employment.
  • Reviewers frequently mention the platform's user-friendly interface, easy navigation, and efficient customer service, particularly in managing expenses and accessing payslips.
  • Users mentioned issues with the platform's handling of specific company policies, complexity in understanding compliance laws, and lack of clarity in payslip computations and tax deductions.
Remote Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,477
Helpful
1,011
Customer Support
953
User Interface
668
Intuitive
649
Cons
Poor Customer Support
296
Delays
245
Missing Features
160
Slow Response
151
Payment Issues
137
Remote features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.7
8.5
Benefits Record Management
Average: 8.6
8.4
Enrollment Planning
Average: 8.5
8.7
Benefits Dashboards
Average: 8.5
Seller Details
Seller
Remote
Company Website
Year Founded
2019
HQ Location
San Francisco, CA
Twitter
@remote
34,585 Twitter followers
LinkedIn® Page
www.linkedin.com
13,344 employees on LinkedIn®
(1,764)4.3 out of 5
Optimized for quick response
9th Easiest To Use in Benefits Administration software
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Paycom Software, Inc. (NYSE: PAYC) simplifies business and employees’ lives through automated, command-driven HR and payroll technology that revolutionizes data access. From hire to retire, Paycom’s e

    Users
    • HR Manager
    • Human Resources Manager
    Industries
    • Non-Profit Organization Management
    • Hospital & Health Care
    Market Segment
    • 65% Mid-Market
    • 14% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Paycom is a comprehensive HR and payroll system that centralizes employee data, time tracking, and expense reconciliation.
    • Reviewers like the user-friendly interface, the automation of various HR tasks, and the ability for employees to manage their own information, which saves time and reduces errors.
    • Reviewers experienced issues with customer support response times, system glitches after updates, and found the platform to be complex and overwhelming for new users.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Paycom Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    362
    Helpful
    265
    Customer Support
    261
    Payroll Management
    235
    Simple
    168
    Cons
    Learning Curve
    113
    Poor Customer Support
    110
    Payroll Issues
    91
    Limited Features
    90
    Missing Features
    88
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Paycom features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 8.7
    8.8
    Benefits Record Management
    Average: 8.6
    8.8
    Enrollment Planning
    Average: 8.5
    8.7
    Benefits Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Paycom
    Company Website
    Year Founded
    1998
    HQ Location
    Oklahoma City, OK
    Twitter
    @Paycom
    33,499 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6,668 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Paycom Software, Inc. (NYSE: PAYC) simplifies business and employees’ lives through automated, command-driven HR and payroll technology that revolutionizes data access. From hire to retire, Paycom’s e

Users
  • HR Manager
  • Human Resources Manager
Industries
  • Non-Profit Organization Management
  • Hospital & Health Care
Market Segment
  • 65% Mid-Market
  • 14% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Paycom is a comprehensive HR and payroll system that centralizes employee data, time tracking, and expense reconciliation.
  • Reviewers like the user-friendly interface, the automation of various HR tasks, and the ability for employees to manage their own information, which saves time and reduces errors.
  • Reviewers experienced issues with customer support response times, system glitches after updates, and found the platform to be complex and overwhelming for new users.
Paycom Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
362
Helpful
265
Customer Support
261
Payroll Management
235
Simple
168
Cons
Learning Curve
113
Poor Customer Support
110
Payroll Issues
91
Limited Features
90
Missing Features
88
Paycom features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 8.7
8.8
Benefits Record Management
Average: 8.6
8.8
Enrollment Planning
Average: 8.5
8.7
Benefits Dashboards
Average: 8.5
Seller Details
Seller
Paycom
Company Website
Year Founded
1998
HQ Location
Oklahoma City, OK
Twitter
@Paycom
33,499 Twitter followers
LinkedIn® Page
www.linkedin.com
6,668 employees on LinkedIn®
(321)4.3 out of 5
Optimized for quick response
7th Easiest To Use in Benefits Administration software
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ADP TotalSource is a full-service professional employment organization (PEO) that provides dedicated, hands-on expert guidance along with user-friendly technology. This enables clients to focus on wha

    Users
    • President
    • Controller
    Industries
    • Non-Profit Organization Management
    • Construction
    Market Segment
    • 71% Small-Business
    • 25% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • ADP TotalSource is a platform that centralizes HR, payroll, and compliance tasks, providing a full-service solution for businesses.
    • Reviewers like the user-friendly interface, the ease of use for both employees and administrators, and the comprehensive solutions that are easy to integrate, with expert support available to ensure success.
    • Users experienced issues with customer support, including slow response times and lack of clear communication, and some found the platform less customizable than building their own HR platform from scratch.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ADP TotalSource Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    68
    Ease of Use
    62
    HR Management
    54
    Payroll Management
    52
    Helpful
    49
    Cons
    Poor Customer Support
    35
    Expensive
    28
    Payroll Issues
    22
    Navigation Difficulty
    21
    High Fees
    19
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ADP TotalSource features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.7
    8.4
    Benefits Record Management
    Average: 8.6
    8.6
    Enrollment Planning
    Average: 8.5
    8.5
    Benefits Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ADP
    Company Website
    Year Founded
    1949
    HQ Location
    Roseland, New Jersey
    Twitter
    @ADP
    48,724 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    93,550 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ADP TotalSource is a full-service professional employment organization (PEO) that provides dedicated, hands-on expert guidance along with user-friendly technology. This enables clients to focus on wha

Users
  • President
  • Controller
Industries
  • Non-Profit Organization Management
  • Construction
Market Segment
  • 71% Small-Business
  • 25% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • ADP TotalSource is a platform that centralizes HR, payroll, and compliance tasks, providing a full-service solution for businesses.
  • Reviewers like the user-friendly interface, the ease of use for both employees and administrators, and the comprehensive solutions that are easy to integrate, with expert support available to ensure success.
  • Users experienced issues with customer support, including slow response times and lack of clear communication, and some found the platform less customizable than building their own HR platform from scratch.
ADP TotalSource Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
68
Ease of Use
62
HR Management
54
Payroll Management
52
Helpful
49
Cons
Poor Customer Support
35
Expensive
28
Payroll Issues
22
Navigation Difficulty
21
High Fees
19
ADP TotalSource features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.7
8.4
Benefits Record Management
Average: 8.6
8.6
Enrollment Planning
Average: 8.5
8.5
Benefits Dashboards
Average: 8.5
Seller Details
Seller
ADP
Company Website
Year Founded
1949
HQ Location
Roseland, New Jersey
Twitter
@ADP
48,724 Twitter followers
LinkedIn® Page
www.linkedin.com
93,550 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ADP Comprehensive Services provides administrative relief, services and support from a team of committed professionals, and all-in-one technology with the ADP Workforce Now platform for your HR, talen

    Users
    • Director of Human Resources
    • HR Specialist
    Industries
    • Non-Profit Organization Management
    • Manufacturing
    Market Segment
    • 60% Mid-Market
    • 18% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • ADP Comprehensive Services is a platform that integrates multiple HR functions such as payroll, benefits administration, talent management, time and attendance, compliance, and analytics into a unified system.
    • Reviewers appreciate the platform's ease of use, the availability of a dedicated HR Business Partner for compliance and policy development, and the ability to access past payroll and tax information readily.
    • Reviewers experienced issues with the platform's user interface, finding it less intuitive and modern compared to newer competitors, and also expressed dissatisfaction with the company's marketing efforts to promote other services.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ADP Comprehensive Services Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    35
    Ease of Use
    29
    Customer Support
    28
    Payroll Management
    22
    Payroll Ease
    21
    Cons
    Missing Features
    10
    Poor Customer Support
    9
    Limited Features
    8
    Steep Learning Curve
    8
    Technical Issues
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ADP Comprehensive Services features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.7
    9.0
    Benefits Record Management
    Average: 8.6
    9.2
    Enrollment Planning
    Average: 8.5
    9.4
    Benefits Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ADP
    Company Website
    Year Founded
    1949
    HQ Location
    Roseland, New Jersey
    Twitter
    @ADP
    48,724 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    93,550 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ADP Comprehensive Services provides administrative relief, services and support from a team of committed professionals, and all-in-one technology with the ADP Workforce Now platform for your HR, talen

Users
  • Director of Human Resources
  • HR Specialist
Industries
  • Non-Profit Organization Management
  • Manufacturing
Market Segment
  • 60% Mid-Market
  • 18% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • ADP Comprehensive Services is a platform that integrates multiple HR functions such as payroll, benefits administration, talent management, time and attendance, compliance, and analytics into a unified system.
  • Reviewers appreciate the platform's ease of use, the availability of a dedicated HR Business Partner for compliance and policy development, and the ability to access past payroll and tax information readily.
  • Reviewers experienced issues with the platform's user interface, finding it less intuitive and modern compared to newer competitors, and also expressed dissatisfaction with the company's marketing efforts to promote other services.
ADP Comprehensive Services Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
35
Ease of Use
29
Customer Support
28
Payroll Management
22
Payroll Ease
21
Cons
Missing Features
10
Poor Customer Support
9
Limited Features
8
Steep Learning Curve
8
Technical Issues
8
ADP Comprehensive Services features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.7
9.0
Benefits Record Management
Average: 8.6
9.2
Enrollment Planning
Average: 8.5
9.4
Benefits Dashboards
Average: 8.5
Seller Details
Seller
ADP
Company Website
Year Founded
1949
HQ Location
Roseland, New Jersey
Twitter
@ADP
48,724 Twitter followers
LinkedIn® Page
www.linkedin.com
93,550 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    WEX simplifies the administration of benefits with the goal of serving as an extension of your HR team – keeping your benefits manageable and stress-free. Remove confusion and insert transparency arou

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Computer Software
    Market Segment
    • 69% Mid-Market
    • 17% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • WEX Benefits Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    27
    Customer Support
    8
    Intuitive
    7
    Simple
    7
    User Interface
    6
    Cons
    Insufficient Information
    7
    Claim Issues
    6
    Poor Customer Support
    6
    Poor Support Services
    5
    Login Issues
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • WEX Benefits features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.7
    9.0
    Benefits Record Management
    Average: 8.6
    8.1
    Enrollment Planning
    Average: 8.5
    8.3
    Benefits Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    WEX
    Company Website
    Year Founded
    1983
    HQ Location
    Portland, Maine
    Twitter
    @WEXIncNews
    1,889 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,226 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

WEX simplifies the administration of benefits with the goal of serving as an extension of your HR team – keeping your benefits manageable and stress-free. Remove confusion and insert transparency arou

Users
No information available
Industries
  • Hospital & Health Care
  • Computer Software
Market Segment
  • 69% Mid-Market
  • 17% Enterprise
WEX Benefits Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
27
Customer Support
8
Intuitive
7
Simple
7
User Interface
6
Cons
Insufficient Information
7
Claim Issues
6
Poor Customer Support
6
Poor Support Services
5
Login Issues
4
WEX Benefits features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.7
9.0
Benefits Record Management
Average: 8.6
8.1
Enrollment Planning
Average: 8.5
8.3
Benefits Dashboards
Average: 8.5
Seller Details
Seller
WEX
Company Website
Year Founded
1983
HQ Location
Portland, Maine
Twitter
@WEXIncNews
1,889 Twitter followers
LinkedIn® Page
www.linkedin.com
5,226 employees on LinkedIn®
Entry Level Price:$22.50
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    QuickBooks Payroll is a comprehensive, cloud-based payroll solution designed to streamline payroll processing for small and medium-sized businesses. It automates critical tasks such as calculating, fi

    Users
    • Owner
    • Accountant
    Industries
    • Computer Software
    • Non-Profit Organization Management
    Market Segment
    • 52% Small-Business
    • 43% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • QuickBooks Payroll is a payroll setup and financial record consolidation tool that integrates with other QuickBooks products.
    • Users like the simplicity of QuickBooks Payroll, its ability to easily track time with staff, and its clean and intuitive user interface.
    • Reviewers experienced issues with customization, dissatisfaction with customer service, and problems with tax filings, payments, and reporting.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • QuickBooks Payroll Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Integrations
    3
    Payroll
    3
    Customizability
    2
    Automation
    1
    Cons
    Poor Customer Support
    3
    Account Management Issues
    1
    Change Management
    1
    Clarity Issues
    1
    Inadequate Verification
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • QuickBooks Payroll features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.7
    9.0
    Benefits Record Management
    Average: 8.6
    9.2
    Enrollment Planning
    Average: 8.5
    9.2
    Benefits Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Intuit
    Company Website
    Year Founded
    1983
    HQ Location
    Mountain View, California
    Twitter
    @Intuit
    80,522 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    17,317 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

QuickBooks Payroll is a comprehensive, cloud-based payroll solution designed to streamline payroll processing for small and medium-sized businesses. It automates critical tasks such as calculating, fi

Users
  • Owner
  • Accountant
Industries
  • Computer Software
  • Non-Profit Organization Management
Market Segment
  • 52% Small-Business
  • 43% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • QuickBooks Payroll is a payroll setup and financial record consolidation tool that integrates with other QuickBooks products.
  • Users like the simplicity of QuickBooks Payroll, its ability to easily track time with staff, and its clean and intuitive user interface.
  • Reviewers experienced issues with customization, dissatisfaction with customer service, and problems with tax filings, payments, and reporting.
QuickBooks Payroll Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Integrations
3
Payroll
3
Customizability
2
Automation
1
Cons
Poor Customer Support
3
Account Management Issues
1
Change Management
1
Clarity Issues
1
Inadequate Verification
1
QuickBooks Payroll features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.7
9.0
Benefits Record Management
Average: 8.6
9.2
Enrollment Planning
Average: 8.5
9.2
Benefits Dashboards
Average: 8.5
Seller Details
Seller
Intuit
Company Website
Year Founded
1983
HQ Location
Mountain View, California
Twitter
@Intuit
80,522 Twitter followers
LinkedIn® Page
www.linkedin.com
17,317 employees on LinkedIn®
(784)4.8 out of 5
Optimized for quick response
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Companies spend millions annually on employee benefits that employees neither value nor regularly use. Founded in 2017, Forma set out to build a better model by challenging traditional one-size-fits-a

    Users
    • Software Engineer
    • Account Executive
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 71% Enterprise
    • 20% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Forma Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    80
    Submission Ease
    32
    Simple
    31
    Helpful
    22
    Intuitive
    22
    Cons
    Claim Issues
    11
    Reimbursement Issues
    7
    Limited Benefits
    5
    Access Difficulty
    4
    Claim Denial
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Forma features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.7
    9.5
    Benefits Record Management
    Average: 8.6
    9.1
    Enrollment Planning
    Average: 8.5
    9.6
    Benefits Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Forma
    Company Website
    Year Founded
    2017
    HQ Location
    San Francisco, CA
    LinkedIn® Page
    www.linkedin.com
    220 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Companies spend millions annually on employee benefits that employees neither value nor regularly use. Founded in 2017, Forma set out to build a better model by challenging traditional one-size-fits-a

Users
  • Software Engineer
  • Account Executive
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 71% Enterprise
  • 20% Mid-Market
Forma Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
80
Submission Ease
32
Simple
31
Helpful
22
Intuitive
22
Cons
Claim Issues
11
Reimbursement Issues
7
Limited Benefits
5
Access Difficulty
4
Claim Denial
4
Forma features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.7
9.5
Benefits Record Management
Average: 8.6
9.1
Enrollment Planning
Average: 8.5
9.6
Benefits Dashboards
Average: 8.5
Seller Details
Seller
Forma
Company Website
Year Founded
2017
HQ Location
San Francisco, CA
LinkedIn® Page
www.linkedin.com
220 employees on LinkedIn®
(1,461)4.1 out of 5
Optimized for quick response
View top Consulting Services for Workday HCM
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Workday Human Capital Management is a single, unified system, offering one security model and a seamless user experience. Infused with artificial intelligence, Workday provides a cloud-based platform

    Users
    • Recruiter
    • Account Executive
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 73% Enterprise
    • 20% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Workday HCM is a unified HR management system that integrates HR, payroll, benefits, talent management, workforce planning, and analytics into a single cloud-based platform.
    • Reviewers frequently mention the system's user-friendly interface, real-time data reporting, scalability, and the ability to consolidate all HR functions into one platform, enhancing efficiency, data accuracy, and transparency.
    • Reviewers mentioned that the system's navigation can be confusing with too many clicks required for simple tasks, the initial setup can be complex and time-consuming, and customization can be costly, especially for teams that need faster changes.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Workday HCM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    101
    Helpful
    34
    HR Management
    33
    User Interface
    32
    Features
    31
    Cons
    Not User-Friendly
    30
    Poor Interface Design
    30
    Learning Curve
    28
    Limited Customization
    27
    Complexity Issues
    23
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Workday HCM features and usability ratings that predict user satisfaction
    8.1
    Has the product been a good partner in doing business?
    Average: 8.7
    8.6
    Benefits Record Management
    Average: 8.6
    8.5
    Enrollment Planning
    Average: 8.5
    8.6
    Benefits Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Workday
    Company Website
    Year Founded
    2005
    HQ Location
    Pleasanton, CA
    Twitter
    @Workday
    52,253 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    26,836 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Workday Human Capital Management is a single, unified system, offering one security model and a seamless user experience. Infused with artificial intelligence, Workday provides a cloud-based platform

Users
  • Recruiter
  • Account Executive
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 73% Enterprise
  • 20% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Workday HCM is a unified HR management system that integrates HR, payroll, benefits, talent management, workforce planning, and analytics into a single cloud-based platform.
  • Reviewers frequently mention the system's user-friendly interface, real-time data reporting, scalability, and the ability to consolidate all HR functions into one platform, enhancing efficiency, data accuracy, and transparency.
  • Reviewers mentioned that the system's navigation can be confusing with too many clicks required for simple tasks, the initial setup can be complex and time-consuming, and customization can be costly, especially for teams that need faster changes.
Workday HCM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
101
Helpful
34
HR Management
33
User Interface
32
Features
31
Cons
Not User-Friendly
30
Poor Interface Design
30
Learning Curve
28
Limited Customization
27
Complexity Issues
23
Workday HCM features and usability ratings that predict user satisfaction
8.1
Has the product been a good partner in doing business?
Average: 8.7
8.6
Benefits Record Management
Average: 8.6
8.5
Enrollment Planning
Average: 8.5
8.6
Benefits Dashboards
Average: 8.5
Seller Details
Seller
Workday
Company Website
Year Founded
2005
HQ Location
Pleasanton, CA
Twitter
@Workday
52,253 Twitter followers
LinkedIn® Page
www.linkedin.com
26,836 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Workday Benefits provides administrators with unparalleled flexibility and control, to easily design and update global benefits plans with effective-date changes. It acts as a single source for all da

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 63% Enterprise
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Workday Benefits Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Easy Access
    2
    Intuitive
    2
    Organization
    2
    Simple
    2
    Cons
    Difficulty
    3
    Design Issues
    1
    Not Intuitive
    1
    Not User-Friendly
    1
    Poor Search Functionality
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Workday Benefits features and usability ratings that predict user satisfaction
    7.1
    Has the product been a good partner in doing business?
    Average: 8.7
    8.8
    Benefits Record Management
    Average: 8.6
    8.6
    Enrollment Planning
    Average: 8.5
    8.9
    Benefits Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Workday
    Year Founded
    2005
    HQ Location
    Pleasanton, CA
    Twitter
    @Workday
    52,253 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    26,836 employees on LinkedIn®
    Ownership
    NYSE:WDAY
Product Description
How are these determined?Information
This description is provided by the seller.

Workday Benefits provides administrators with unparalleled flexibility and control, to easily design and update global benefits plans with effective-date changes. It acts as a single source for all da

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 63% Enterprise
  • 31% Mid-Market
Workday Benefits Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Easy Access
2
Intuitive
2
Organization
2
Simple
2
Cons
Difficulty
3
Design Issues
1
Not Intuitive
1
Not User-Friendly
1
Poor Search Functionality
1
Workday Benefits features and usability ratings that predict user satisfaction
7.1
Has the product been a good partner in doing business?
Average: 8.7
8.8
Benefits Record Management
Average: 8.6
8.6
Enrollment Planning
Average: 8.5
8.9
Benefits Dashboards
Average: 8.5
Seller Details
Seller
Workday
Year Founded
2005
HQ Location
Pleasanton, CA
Twitter
@Workday
52,253 Twitter followers
LinkedIn® Page
www.linkedin.com
26,836 employees on LinkedIn®
Ownership
NYSE:WDAY
(823)4.6 out of 5
Optimized for quick response
5th Easiest To Use in Benefits Administration software
View top Consulting Services for APS
Entry Level Price:Starting at $6.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    APS (Automatic Payroll Systems, Inc.) is a type of Human Capital Management (HCM) solution designed to help users streamline payroll and HR processes. This all-in-one, cloud-based platform equips busi

    Users
    • Controller
    • Human Resources Manager
    Industries
    • Non-Profit Organization Management
    • Hospital & Health Care
    Market Segment
    • 53% Mid-Market
    • 43% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • APS is a platform for HR tasks and processes, including payroll services, time logging, and benefits management, designed for small to midsize businesses.
    • Users frequently mention the platform's ease of use, the helpfulness of the customer service, and the smooth integration with other software.
    • Users experienced issues with the reporting feature being clunky, the lack of customization options, and difficulties with integrating the platform into their accounting software.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • APS Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    54
    Helpful
    50
    Ease of Use
    43
    Payroll
    32
    Payroll Management
    32
    Cons
    Limited Features
    21
    Limited Customization
    20
    Missing Features
    18
    System Limitations
    13
    Learning Curve
    12
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • APS features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.7
    8.5
    Benefits Record Management
    Average: 8.6
    8.1
    Enrollment Planning
    Average: 8.5
    8.2
    Benefits Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    APS
    Company Website
    Year Founded
    1996
    HQ Location
    Shreveport, LA
    Twitter
    @APSPayroll
    1,104 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    198 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

APS (Automatic Payroll Systems, Inc.) is a type of Human Capital Management (HCM) solution designed to help users streamline payroll and HR processes. This all-in-one, cloud-based platform equips busi

Users
  • Controller
  • Human Resources Manager
Industries
  • Non-Profit Organization Management
  • Hospital & Health Care
Market Segment
  • 53% Mid-Market
  • 43% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • APS is a platform for HR tasks and processes, including payroll services, time logging, and benefits management, designed for small to midsize businesses.
  • Users frequently mention the platform's ease of use, the helpfulness of the customer service, and the smooth integration with other software.
  • Users experienced issues with the reporting feature being clunky, the lack of customization options, and difficulties with integrating the platform into their accounting software.
APS Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
54
Helpful
50
Ease of Use
43
Payroll
32
Payroll Management
32
Cons
Limited Features
21
Limited Customization
20
Missing Features
18
System Limitations
13
Learning Curve
12
APS features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.7
8.5
Benefits Record Management
Average: 8.6
8.1
Enrollment Planning
Average: 8.5
8.2
Benefits Dashboards
Average: 8.5
Seller Details
Seller
APS
Company Website
Year Founded
1996
HQ Location
Shreveport, LA
Twitter
@APSPayroll
1,104 Twitter followers
LinkedIn® Page
www.linkedin.com
198 employees on LinkedIn®

Learn More About Benefits Administration Software

What is Benefits Administration Software?

Benefits administration software helps HR personnel manage all employee benefits and enrollment, enabling HR personnel to dedicate a greater amount of focus to their key competencies. These benefits administration solutions often provide a portal through which employees can access their benefits information. If organizations do not wish to dedicate human resources to managing employee benefits, outsourcing benefits administration to a benefits administration services provider is the best alternative. Services providers can act as a business partner, providing consulting services to help determine the optimal combination of benefits to provide to employees.

Key Benefits of Benefits Administration Software

  • Optimize employees’ benefits packages
  • Identify cost-saving opportunities in employee compensation
  • Ensure regulatory compliance in employee compensation practices
  • Facilitate employee enrollment and updated information


Why Use Benefits Administration Software?

Benefits administration software allows companies and HR personnel to manage all employee benefits, such as health and dental insurance plans, within a centralized platform accessible by your human resource team. All employee data is retained internally, offering fewer points of potential data loss. These benefits administration products provide numerous features with which HR personnel can manage employee benefits and enrollment. These products are normally available for an annual software licensing fee, with many scaling in price based on the number of employees companies plan on hosting within the system.

Compliance with federal and state regulations — Benefits administration software should track compliance with federal and state benefits regulations including the Consolidated Omnibus Budget Reconciliation Act (COBRA), Affordable Care Act (ACA), and Health Insurance Portability and Accountability Act (HIPAA). Failure to comply with these regulations can result in heavy fines and penalties to businesses. Reputable business administration products offer built-in compliance features that ensure all legal requirements, including benefits provisions and documentation, are met.

Partnerships with benefits providers — One of the most significant benefits businesses can provide to their employees is access to the insurance providers that allow them to retain the services of their preferred physicians. The network of physicians available to employees is often determined by the benefits administration software, as each of these maintain partnerships with a different array of insurance providers. By taking these partnerships into consideration when selecting benefits administration software, businesses and HR personnel can improve employee satisfaction by ensuring them continuing care from the physicians they prefer.

Reporting capabilities — A regular review of the benefits businesses offer to employees is important to ensure their cost-effectiveness. Underuse on the part of employees of certain perks or benefits might indicate benefits that could be replaced or cut to make way for a more affordable benefit, representing cost savings for companies. To help HR personnel fully grasp employee usage and benefits costs, many benefits administration products offer robust reporting tools and real-time dashboards. These tools enable businesses and HR personnel to quickly access summary accounts of employee benefits usage and use the information to take appropriate action. Additionally, many products provide historical analysis features, allowing businesses and HR personnel to identify trends over time in terms of benefits costs and usage. With benefits representing an ever-increasing percentage of employee compensation, it is vital that the costs of a business’ provisions are visible to key company stakeholders.


Who Uses Benefits Administration Software?

HR personnel and managers use benefits administration solutions to import data from time tracking systems and match it with payroll information related to each job position and role. The HR department is also responsible for providing payroll information to employees, managers, executives, and external entities such as government institutions.

Employees need access to benefits administration software, which is generally delivered through a dedicated portal. Employee portals are essential to separate the information they can access from the rest of the database, thus ensuring compliance with privacy laws and confidentiality.


Benefits Administration Software Features

Benefits record management — Track and manage employee benefits information and eligibility information within a centralized database.

Enrollment planning — Facilitate employee enrollment in health insurance plans during open enrollment and special enrollment periods. Make changes to benefits data in real time.

Document management — Store and organize on-boarding benefits documents such as I-9s, W-4s, W-9s, and other employee agreements.

Total compensation statements — Prepare ad-hoc and historical total compensation statements for employees. Employees can access statements to find a comprehensive view of their compensation, including benefits, wages, and stock options.

Self-service portal — Allow employees to log in and review the details of their employee benefits program elections 24/7 and make changes and enroll in benefits as required.

Regulatory compliance — Ensure compliance with federal and state benefits regulations, including COBRA, ACA, and HIPAA.

Benefits dashboards — An easy-to-read, often single-page, real-time user interface, showing a graphical presentation of the current status and historical trends of benefits data to enable instantaneous and informed decisions at a glance.

Mobile benefits access — Provide access to employee benefits information including ID numbers, deductibles, in- and out-of-network costs, and more.

Third-party carrier integrations — Access a unique marketplace of benefits products provided by third-party carriers. Select from prebuilt bundles or customize your own bundles within the system to offer to your employees.

Integrations and APIs — The platform can integrate with core HR and payroll software to manage employee data such as new hires, general profiles, salary changes, benefit deductions, and terminations into a single system of records.