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Best Benefits Administration Software

Jeffrey Lin
JL
Researched and written by Jeffrey Lin

Benefits administration software helps organizations plan and administer employee benefits packages and ensure compliance with government regulations. These systems manage employee benefits, such as insurance plans and stock options, and facilitate open enrollment periods through an administrative dashboard.

Organizations also use these tools to view and adjust employee benefits packages. Benefits administration tools frequently offer employee portals and self-service options to enable employees to view, manage, and update personal information and documents.

These systems are most commonly used by HR departments, enabling HR managers to administer benefits packages and encourage healthy usage among employees. Additionally, with benefits administration software, organizations can identify the benefits that provide the most value to employees and reduce overall costs. They also help companies remain compliant with federal and local regulations, including the Affordable Care Act (ACA) and the Health Insurance Portability and Accountability Act (HIPAA).

Benefits administration software can be implemented as a standalone solution or part of an integrated HR management suite. Many benefits administration software providers also function as business process as a service (BPaaS) providers by providing benefits administration and payroll services.

Certain business administration products may overlap with those found in the employee perks software category. However, those products focus on managing benefits outside a standard employee benefits package. Solutions in this category are segmented by a Best of Breed filter to differentiate between products whose core offering is benefits administration and those that do not primarily focus on benefits administration but meet the requirements.

To qualify for inclusion in the Benefits Administration category, a product must:

Provide a centralized administrator dashboard to visualize benefits data
Facilitate access to marketplaces of benefits vendors, such as insurance carriers
Offer a benefits portal through which employers and employees can access benefits plans, update information, and enroll in benefits during and outside of the annual open enrollment period
Enable administrators to create total compensation statements to share with relevant stakeholders
Help HR managers check and report on employee and organizational compliance with government regulations through built-in compliance checking and reporting features
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Best Benefits Administration Software At A Glance

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Highest Performer:
Easiest to Use:
Top Trending:
Best Free Software:
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Top Trending:
Best Free Software:

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

No filters applied
176 Listings in Benefits Administration Available
(7,614)4.6 out of 5
Optimized for quick response
1st Easiest To Use in Benefits Administration software
View top Consulting Services for Gusto
Save to My Lists
Entry Level Price:Starting at $49.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Gusto is a comprehensive human resources (HR) solution designed to assist businesses in managing their payroll, benefits, hiring, and employee management needs. This platform caters to a wide range of

    Users
    • Owner
    • CEO
    Industries
    • Non-Profit Organization Management
    • Accounting
    Market Segment
    • 73% Small-Business
    • 13% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Gusto is a payroll processing and direct deposit payment platform that also handles core HR tasks, tax compliance, and offers features like automated tax filing, self-service onboarding, and project-based tracking.
    • Reviewers like Gusto's user-friendly interface, flexibility, and the ability to handle multiple job roles and pay rates, with many appreciating the time-saving features, the clean dashboard, and the quick and efficient onboarding process.
    • Users reported issues with Gusto's pricing structure, the need to log in each time after signing out, difficulties with setting up dental benefits, lack of an auto-flag feature for excessive hours, and occasional glitches with customer service chat.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Gusto Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3,971
    Easy Setup
    2,088
    Simple
    2,062
    Payroll Ease
    1,908
    User Interface
    1,822
    Cons
    Missing Features
    467
    Poor Customer Support
    362
    Login Issues
    355
    Limited Customization
    316
    Time Tracking
    271
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Gusto features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.7
    9.0
    Benefits Record Management
    Average: 8.6
    8.9
    Enrollment Planning
    Average: 8.5
    9.1
    Benefits Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Gusto
    Company Website
    Year Founded
    2011
    HQ Location
    San Francisco, CA
    Twitter
    @GustoHQ
    20,603 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,248 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Gusto is a comprehensive human resources (HR) solution designed to assist businesses in managing their payroll, benefits, hiring, and employee management needs. This platform caters to a wide range of

Users
  • Owner
  • CEO
Industries
  • Non-Profit Organization Management
  • Accounting
Market Segment
  • 73% Small-Business
  • 13% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Gusto is a payroll processing and direct deposit payment platform that also handles core HR tasks, tax compliance, and offers features like automated tax filing, self-service onboarding, and project-based tracking.
  • Reviewers like Gusto's user-friendly interface, flexibility, and the ability to handle multiple job roles and pay rates, with many appreciating the time-saving features, the clean dashboard, and the quick and efficient onboarding process.
  • Users reported issues with Gusto's pricing structure, the need to log in each time after signing out, difficulties with setting up dental benefits, lack of an auto-flag feature for excessive hours, and occasional glitches with customer service chat.
Gusto Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3,971
Easy Setup
2,088
Simple
2,062
Payroll Ease
1,908
User Interface
1,822
Cons
Missing Features
467
Poor Customer Support
362
Login Issues
355
Limited Customization
316
Time Tracking
271
Gusto features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.7
9.0
Benefits Record Management
Average: 8.6
8.9
Enrollment Planning
Average: 8.5
9.1
Benefits Dashboards
Average: 8.5
Seller Details
Seller
Gusto
Company Website
Year Founded
2011
HQ Location
San Francisco, CA
Twitter
@GustoHQ
20,603 Twitter followers
LinkedIn® Page
www.linkedin.com
4,248 employees on LinkedIn®
(9,564)4.8 out of 5
Optimized for quick response
3rd Easiest To Use in Benefits Administration software
View top Consulting Services for Rippling
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Streamline your business with Rippling’s all-in-one platform for HR, IT, payroll, and spend management. Simplify IT with device management, software access, and compliance monitoring, all from one das

    Users
    • Software Engineer
    • Account Executive
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 57% Mid-Market
    • 28% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Rippling is a comprehensive HR and payroll platform that consolidates various employee management tasks into one user-friendly interface.
    • Users frequently mention the ease of use, intuitive interface, and the convenience of having all HR-related tasks in one place as major benefits of using Rippling.
    • Users mentioned some issues with the platform, such as occasional glitches, difficulties in finding specific features, and the platform's US-centric focus which may not cater to international users.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Rippling Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    5,969
    Intuitive
    4,490
    Simple
    3,855
    User Interface
    3,304
    Easy Access
    3,167
    Cons
    Missing Features
    1,011
    Not User-Friendly
    726
    Navigation Difficulty
    683
    Learning Curve
    674
    Limited Features
    635
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Rippling features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.7
    9.4
    Benefits Record Management
    Average: 8.6
    9.4
    Enrollment Planning
    Average: 8.5
    9.5
    Benefits Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Rippling
    Company Website
    Year Founded
    2016
    HQ Location
    San Francisco, CA
    Twitter
    @Rippling
    11,740 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6,473 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Streamline your business with Rippling’s all-in-one platform for HR, IT, payroll, and spend management. Simplify IT with device management, software access, and compliance monitoring, all from one das

Users
  • Software Engineer
  • Account Executive
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 57% Mid-Market
  • 28% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Rippling is a comprehensive HR and payroll platform that consolidates various employee management tasks into one user-friendly interface.
  • Users frequently mention the ease of use, intuitive interface, and the convenience of having all HR-related tasks in one place as major benefits of using Rippling.
  • Users mentioned some issues with the platform, such as occasional glitches, difficulties in finding specific features, and the platform's US-centric focus which may not cater to international users.
Rippling Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
5,969
Intuitive
4,490
Simple
3,855
User Interface
3,304
Easy Access
3,167
Cons
Missing Features
1,011
Not User-Friendly
726
Navigation Difficulty
683
Learning Curve
674
Limited Features
635
Rippling features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.7
9.4
Benefits Record Management
Average: 8.6
9.4
Enrollment Planning
Average: 8.5
9.5
Benefits Dashboards
Average: 8.5
Seller Details
Seller
Rippling
Company Website
Year Founded
2016
HQ Location
San Francisco, CA
Twitter
@Rippling
11,740 Twitter followers
LinkedIn® Page
www.linkedin.com
6,473 employees on LinkedIn®

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(1,117)4.6 out of 5
Optimized for quick response
2nd Easiest To Use in Benefits Administration software
View top Consulting Services for Justworks
Save to My Lists
Entry Level Price:$8.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Justworks is a multi-product solution offering global payroll, benefits, compliance support, time tracking, HR tools and more with award-winning support by HR certified experts. We handle the nitt

    Users
    • Operations Manager
    • CEO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 75% Small-Business
    • 24% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Justworks is an HR platform that provides services such as payroll, benefits, onboarding, and compliance.
    • Users like the simplicity and intuitiveness of the platform, the seamless integration with existing systems, and the quick response from customer support.
    • Reviewers experienced issues with limited report functions, difficulties in retrieving historical employee documents, and complexities in the system to cover all market needs.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Justworks Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    390
    Customer Support
    284
    Helpful
    276
    Intuitive
    188
    User Interface
    187
    Cons
    Missing Features
    79
    Poor Customer Support
    66
    Limited Features
    56
    Limited Customization
    42
    Poor Support Services
    42
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Justworks features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.7
    9.0
    Benefits Record Management
    Average: 8.6
    9.0
    Enrollment Planning
    Average: 8.5
    9.0
    Benefits Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Justworks
    Company Website
    Year Founded
    2012
    HQ Location
    New York
    LinkedIn® Page
    www.linkedin.com
    1,446 employees on LinkedIn®
    Ownership
    NASDAQ: JW
Product Description
How are these determined?Information
This description is provided by the seller.

Justworks is a multi-product solution offering global payroll, benefits, compliance support, time tracking, HR tools and more with award-winning support by HR certified experts. We handle the nitt

Users
  • Operations Manager
  • CEO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 75% Small-Business
  • 24% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Justworks is an HR platform that provides services such as payroll, benefits, onboarding, and compliance.
  • Users like the simplicity and intuitiveness of the platform, the seamless integration with existing systems, and the quick response from customer support.
  • Reviewers experienced issues with limited report functions, difficulties in retrieving historical employee documents, and complexities in the system to cover all market needs.
Justworks Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
390
Customer Support
284
Helpful
276
Intuitive
188
User Interface
187
Cons
Missing Features
79
Poor Customer Support
66
Limited Features
56
Limited Customization
42
Poor Support Services
42
Justworks features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.7
9.0
Benefits Record Management
Average: 8.6
9.0
Enrollment Planning
Average: 8.5
9.0
Benefits Dashboards
Average: 8.5
Seller Details
Seller
Justworks
Company Website
Year Founded
2012
HQ Location
New York
LinkedIn® Page
www.linkedin.com
1,446 employees on LinkedIn®
Ownership
NASDAQ: JW
(3,887)4.2 out of 5
Optimized for quick response
15th Easiest To Use in Benefits Administration software
View top Consulting Services for ADP Workforce Now
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ADP Workforce Now is the only all-in-one, cloud-based HR suite that adapts to the way you work. Built on a single database, ADP Workforce Now features Human Resource Management, Payroll, Benefits, Ta

    Users
    • Human Resources Manager
    • HR Manager
    Industries
    • Hospital & Health Care
    • Non-Profit Organization Management
    Market Segment
    • 64% Mid-Market
    • 20% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • ADP Workforce Now is a comprehensive HR platform that combines payroll, time-tracking, benefits, and analytics into a single system.
    • Users like the platform's ease of use, robust reporting capabilities, and the convenience of having all HR-related data in one place, with many appreciating the system's seamless integration with other software solutions and the efficiency it brings to payroll administration.
    • Users mentioned issues with the user interface, reporting limitations, occasional system glitches, and challenges with customer support, with some finding the initial setup and data migration process difficult and others expressing a need for more customization options.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ADP Workforce Now Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    295
    Helpful
    186
    Features
    151
    Customer Support
    149
    Payroll Management
    143
    Cons
    Poor Customer Support
    119
    Missing Features
    88
    Not User-Friendly
    88
    Limited Customization
    69
    Poor Support Services
    66
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ADP Workforce Now features and usability ratings that predict user satisfaction
    8.0
    Has the product been a good partner in doing business?
    Average: 8.7
    8.5
    Benefits Record Management
    Average: 8.6
    8.4
    Enrollment Planning
    Average: 8.5
    8.4
    Benefits Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ADP
    Company Website
    Year Founded
    1949
    HQ Location
    Roseland, New Jersey
    Twitter
    @ADP
    48,715 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    87,551 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ADP Workforce Now is the only all-in-one, cloud-based HR suite that adapts to the way you work. Built on a single database, ADP Workforce Now features Human Resource Management, Payroll, Benefits, Ta

Users
  • Human Resources Manager
  • HR Manager
Industries
  • Hospital & Health Care
  • Non-Profit Organization Management
Market Segment
  • 64% Mid-Market
  • 20% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • ADP Workforce Now is a comprehensive HR platform that combines payroll, time-tracking, benefits, and analytics into a single system.
  • Users like the platform's ease of use, robust reporting capabilities, and the convenience of having all HR-related data in one place, with many appreciating the system's seamless integration with other software solutions and the efficiency it brings to payroll administration.
  • Users mentioned issues with the user interface, reporting limitations, occasional system glitches, and challenges with customer support, with some finding the initial setup and data migration process difficult and others expressing a need for more customization options.
ADP Workforce Now Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
295
Helpful
186
Features
151
Customer Support
149
Payroll Management
143
Cons
Poor Customer Support
119
Missing Features
88
Not User-Friendly
88
Limited Customization
69
Poor Support Services
66
ADP Workforce Now features and usability ratings that predict user satisfaction
8.0
Has the product been a good partner in doing business?
Average: 8.7
8.5
Benefits Record Management
Average: 8.6
8.4
Enrollment Planning
Average: 8.5
8.4
Benefits Dashboards
Average: 8.5
Seller Details
Seller
ADP
Company Website
Year Founded
1949
HQ Location
Roseland, New Jersey
Twitter
@ADP
48,715 Twitter followers
LinkedIn® Page
www.linkedin.com
87,551 employees on LinkedIn®
(5,136)4.5 out of 5
Optimized for quick response
14th Easiest To Use in Benefits Administration software
View top Consulting Services for Paylocity
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Paylocity delivers the most innovative technology bringing HR, Finance, and IT together in one modern, easy-to-use platform to empower teams, simplify processes, and deliver real results. Run payroll,

    Users
    • HR Manager
    • Controller
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 72% Mid-Market
    • 20% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Paylocity is a platform that offers various modules for HR and payroll tasks, including onboarding, performance management, and benefits management.
    • Users like Paylocity's user-friendly interface, its ability to streamline processes such as onboarding and payroll, and its comprehensive features that integrate seamlessly.
    • Users experienced issues with Paylocity's customer service, reporting functionality, and the frequent turnover of dedicated account managers, as well as difficulties with the platform's flexibility and intuitiveness.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Paylocity Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    927
    Helpful
    459
    Customer Support
    440
    Intuitive
    422
    Simple
    385
    Cons
    Poor Customer Support
    312
    Missing Features
    242
    Learning Curve
    219
    Limited Features
    171
    Not Intuitive
    166
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Paylocity features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.7
    8.5
    Benefits Record Management
    Average: 8.6
    7.9
    Enrollment Planning
    Average: 8.5
    8.6
    Benefits Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Paylocity
    Company Website
    Year Founded
    1997
    HQ Location
    Schaumburg, IL
    Twitter
    @Paylocity
    4,579 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6,744 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Paylocity delivers the most innovative technology bringing HR, Finance, and IT together in one modern, easy-to-use platform to empower teams, simplify processes, and deliver real results. Run payroll,

Users
  • HR Manager
  • Controller
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 72% Mid-Market
  • 20% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Paylocity is a platform that offers various modules for HR and payroll tasks, including onboarding, performance management, and benefits management.
  • Users like Paylocity's user-friendly interface, its ability to streamline processes such as onboarding and payroll, and its comprehensive features that integrate seamlessly.
  • Users experienced issues with Paylocity's customer service, reporting functionality, and the frequent turnover of dedicated account managers, as well as difficulties with the platform's flexibility and intuitiveness.
Paylocity Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
927
Helpful
459
Customer Support
440
Intuitive
422
Simple
385
Cons
Poor Customer Support
312
Missing Features
242
Learning Curve
219
Limited Features
171
Not Intuitive
166
Paylocity features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.7
8.5
Benefits Record Management
Average: 8.6
7.9
Enrollment Planning
Average: 8.5
8.6
Benefits Dashboards
Average: 8.5
Seller Details
Seller
Paylocity
Company Website
Year Founded
1997
HQ Location
Schaumburg, IL
Twitter
@Paylocity
4,579 Twitter followers
LinkedIn® Page
www.linkedin.com
6,744 employees on LinkedIn®
(1,612)4.3 out of 5
Optimized for quick response
8th Easiest To Use in Benefits Administration software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Paycom Software, Inc. (NYSE: PAYC) simplifies business and employees’ lives through automated, command-driven HR and payroll technology that revolutionizes data access. From hire to retire, Paycom’s e

    Users
    • HR Manager
    • Human Resources Manager
    Industries
    • Non-Profit Organization Management
    • Hospital & Health Care
    Market Segment
    • 71% Mid-Market
    • 15% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Paycom is a human resources management system that consolidates various HR functions such as payroll, benefits, time tracking, and performance management in one platform.
    • Users frequently mention the user-friendliness of the platform, the efficiency it brings to HR and payroll processes, and the responsive and knowledgeable customer support.
    • Reviewers experienced challenges with the complexity of the interface, difficulties in navigating certain features, and issues with the implementation phase.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Paycom Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    362
    Helpful
    265
    Customer Support
    261
    Payroll Management
    235
    Simple
    168
    Cons
    Learning Curve
    113
    Poor Customer Support
    110
    Payroll Issues
    91
    Limited Features
    90
    Missing Features
    88
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Paycom features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 8.7
    8.8
    Benefits Record Management
    Average: 8.6
    8.8
    Enrollment Planning
    Average: 8.5
    8.7
    Benefits Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Paycom
    Company Website
    Year Founded
    1998
    HQ Location
    Oklahoma City, OK
    Twitter
    @Paycom
    33,588 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6,708 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Paycom Software, Inc. (NYSE: PAYC) simplifies business and employees’ lives through automated, command-driven HR and payroll technology that revolutionizes data access. From hire to retire, Paycom’s e

Users
  • HR Manager
  • Human Resources Manager
Industries
  • Non-Profit Organization Management
  • Hospital & Health Care
Market Segment
  • 71% Mid-Market
  • 15% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Paycom is a human resources management system that consolidates various HR functions such as payroll, benefits, time tracking, and performance management in one platform.
  • Users frequently mention the user-friendliness of the platform, the efficiency it brings to HR and payroll processes, and the responsive and knowledgeable customer support.
  • Reviewers experienced challenges with the complexity of the interface, difficulties in navigating certain features, and issues with the implementation phase.
Paycom Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
362
Helpful
265
Customer Support
261
Payroll Management
235
Simple
168
Cons
Learning Curve
113
Poor Customer Support
110
Payroll Issues
91
Limited Features
90
Missing Features
88
Paycom features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 8.7
8.8
Benefits Record Management
Average: 8.6
8.8
Enrollment Planning
Average: 8.5
8.7
Benefits Dashboards
Average: 8.5
Seller Details
Seller
Paycom
Company Website
Year Founded
1998
HQ Location
Oklahoma City, OK
Twitter
@Paycom
33,588 Twitter followers
LinkedIn® Page
www.linkedin.com
6,708 employees on LinkedIn®
(3,299)4.5 out of 5
Optimized for quick response
9th Easiest To Use in Benefits Administration software
Save to My Lists
20% Off
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Remote is the all-in-one HR and payroll platform to find, hire, manage, and pay your entire team everywhere. Whether onboarding your first cross-border hire or scaling across continents, Remote de

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 44% Small-Business
    • 43% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Remote is a platform that assists with payroll, taxes, and HR tasks, enabling companies to employ people globally and individuals to work for companies based overseas.
    • Reviewers like the user-friendly interface, the ease of document submission and tracking, the consolidation of financial information in one place, and the prompt customer support.
    • Reviewers noted issues with delayed payslips, lack of certain employee data points in the app, difficulties with onboarding insurance, and a desire for more direct contact options for support.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Remote Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,477
    Helpful
    1,011
    Customer Support
    953
    User Interface
    668
    Intuitive
    649
    Cons
    Poor Customer Support
    296
    Delays
    245
    Missing Features
    160
    Slow Response
    151
    Payment Issues
    137
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Remote features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.7
    8.5
    Benefits Record Management
    Average: 8.6
    8.4
    Enrollment Planning
    Average: 8.5
    8.7
    Benefits Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Remote
    Company Website
    Year Founded
    2019
    HQ Location
    San Francisco, CA
    Twitter
    @remote
    34,567 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    11,090 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Remote is the all-in-one HR and payroll platform to find, hire, manage, and pay your entire team everywhere. Whether onboarding your first cross-border hire or scaling across continents, Remote de

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 44% Small-Business
  • 43% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Remote is a platform that assists with payroll, taxes, and HR tasks, enabling companies to employ people globally and individuals to work for companies based overseas.
  • Reviewers like the user-friendly interface, the ease of document submission and tracking, the consolidation of financial information in one place, and the prompt customer support.
  • Reviewers noted issues with delayed payslips, lack of certain employee data points in the app, difficulties with onboarding insurance, and a desire for more direct contact options for support.
Remote Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,477
Helpful
1,011
Customer Support
953
User Interface
668
Intuitive
649
Cons
Poor Customer Support
296
Delays
245
Missing Features
160
Slow Response
151
Payment Issues
137
Remote features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.7
8.5
Benefits Record Management
Average: 8.6
8.4
Enrollment Planning
Average: 8.5
8.7
Benefits Dashboards
Average: 8.5
Seller Details
Seller
Remote
Company Website
Year Founded
2019
HQ Location
San Francisco, CA
Twitter
@remote
34,567 Twitter followers
LinkedIn® Page
www.linkedin.com
11,090 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ADP Comprehensive Services provides administrative relief, services and support from a team of committed professionals, and all-in-one technology with the ADP Workforce Now platform for your HR, talen

    Users
    • Director of Human Resources
    • HR Specialist
    Industries
    • Non-Profit Organization Management
    • Manufacturing
    Market Segment
    • 61% Mid-Market
    • 17% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • ADP Comprehensive Services is a platform used for managing payroll, HR, and 401(k) retirement plans.
    • Reviewers appreciate the platform's ease of use, the range of services it offers, its user-friendly interface, and the excellent customer support provided by the ADP team.
    • Reviewers noted some difficulties in locating specific information, occasional glitches, and a need for improvement in the search function and the talent management module.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ADP Comprehensive Services Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    35
    Ease of Use
    29
    Customer Support
    28
    Payroll Management
    22
    Payroll Ease
    21
    Cons
    Missing Features
    10
    Poor Customer Support
    9
    Limited Features
    8
    Steep Learning Curve
    8
    Technical Issues
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ADP Comprehensive Services features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.7
    9.0
    Benefits Record Management
    Average: 8.6
    9.2
    Enrollment Planning
    Average: 8.5
    9.4
    Benefits Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ADP
    Company Website
    Year Founded
    1949
    HQ Location
    Roseland, New Jersey
    Twitter
    @ADP
    48,715 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    87,551 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ADP Comprehensive Services provides administrative relief, services and support from a team of committed professionals, and all-in-one technology with the ADP Workforce Now platform for your HR, talen

Users
  • Director of Human Resources
  • HR Specialist
Industries
  • Non-Profit Organization Management
  • Manufacturing
Market Segment
  • 61% Mid-Market
  • 17% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • ADP Comprehensive Services is a platform used for managing payroll, HR, and 401(k) retirement plans.
  • Reviewers appreciate the platform's ease of use, the range of services it offers, its user-friendly interface, and the excellent customer support provided by the ADP team.
  • Reviewers noted some difficulties in locating specific information, occasional glitches, and a need for improvement in the search function and the talent management module.
ADP Comprehensive Services Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
35
Ease of Use
29
Customer Support
28
Payroll Management
22
Payroll Ease
21
Cons
Missing Features
10
Poor Customer Support
9
Limited Features
8
Steep Learning Curve
8
Technical Issues
8
ADP Comprehensive Services features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.7
9.0
Benefits Record Management
Average: 8.6
9.2
Enrollment Planning
Average: 8.5
9.4
Benefits Dashboards
Average: 8.5
Seller Details
Seller
ADP
Company Website
Year Founded
1949
HQ Location
Roseland, New Jersey
Twitter
@ADP
48,715 Twitter followers
LinkedIn® Page
www.linkedin.com
87,551 employees on LinkedIn®
(315)4.3 out of 5
Optimized for quick response
7th Easiest To Use in Benefits Administration software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ADP TotalSource is a full-service professional employment organization (PEO) that provides dedicated, hands-on expert guidance along with user-friendly technology. This enables clients to focus on wha

    Users
    • President
    • Controller
    Industries
    • Non-Profit Organization Management
    • Construction
    Market Segment
    • 71% Small-Business
    • 25% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • ADP TotalSource is a platform designed to simplify HR, payroll, and compliance tasks, offering features such as employee onboarding, benefits management, time tracking, and performance management.
    • Users frequently mention the intuitive and user-friendly interface, the detailed and customizable reporting capabilities, and the ease of payroll and time and attendance management as standout features of ADP TotalSource.
    • Users reported issues with the response time from representatives, difficulties in navigating certain aspects of the platform, and challenges with customer support, including receiving false information and lack of resolution for issues.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ADP TotalSource Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    68
    Ease of Use
    62
    HR Management
    54
    Payroll Management
    52
    Helpful
    49
    Cons
    Poor Customer Support
    35
    Expensive
    28
    Payroll Issues
    22
    Navigation Difficulty
    21
    High Fees
    19
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ADP TotalSource features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.7
    8.4
    Benefits Record Management
    Average: 8.6
    8.6
    Enrollment Planning
    Average: 8.5
    8.5
    Benefits Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ADP
    Company Website
    Year Founded
    1949
    HQ Location
    Roseland, New Jersey
    Twitter
    @ADP
    48,715 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    87,551 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ADP TotalSource is a full-service professional employment organization (PEO) that provides dedicated, hands-on expert guidance along with user-friendly technology. This enables clients to focus on wha

Users
  • President
  • Controller
Industries
  • Non-Profit Organization Management
  • Construction
Market Segment
  • 71% Small-Business
  • 25% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • ADP TotalSource is a platform designed to simplify HR, payroll, and compliance tasks, offering features such as employee onboarding, benefits management, time tracking, and performance management.
  • Users frequently mention the intuitive and user-friendly interface, the detailed and customizable reporting capabilities, and the ease of payroll and time and attendance management as standout features of ADP TotalSource.
  • Users reported issues with the response time from representatives, difficulties in navigating certain aspects of the platform, and challenges with customer support, including receiving false information and lack of resolution for issues.
ADP TotalSource Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
68
Ease of Use
62
HR Management
54
Payroll Management
52
Helpful
49
Cons
Poor Customer Support
35
Expensive
28
Payroll Issues
22
Navigation Difficulty
21
High Fees
19
ADP TotalSource features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.7
8.4
Benefits Record Management
Average: 8.6
8.6
Enrollment Planning
Average: 8.5
8.5
Benefits Dashboards
Average: 8.5
Seller Details
Seller
ADP
Company Website
Year Founded
1949
HQ Location
Roseland, New Jersey
Twitter
@ADP
48,715 Twitter followers
LinkedIn® Page
www.linkedin.com
87,551 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    WEX Benefits delivers simplified, worry-free administration and optimal ROI from their benefits investment so that employers can focus on their core competencies. WEX benefit administration solutions

    Users
    No information available
    Industries
    • Computer Software
    • Hospital & Health Care
    Market Segment
    • 69% Mid-Market
    • 17% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • WEX Benefits Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    27
    Customer Support
    8
    Intuitive
    7
    Simple
    7
    User Interface
    6
    Cons
    Insufficient Information
    7
    Claim Issues
    6
    Poor Customer Support
    6
    Poor Support Services
    5
    Login Issues
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • WEX Benefits features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.7
    9.0
    Benefits Record Management
    Average: 8.6
    8.1
    Enrollment Planning
    Average: 8.5
    8.3
    Benefits Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    WEX
    Company Website
    Year Founded
    1983
    HQ Location
    Portland, Maine
    Twitter
    @WEXIncNews
    1,896 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,142 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

WEX Benefits delivers simplified, worry-free administration and optimal ROI from their benefits investment so that employers can focus on their core competencies. WEX benefit administration solutions

Users
No information available
Industries
  • Computer Software
  • Hospital & Health Care
Market Segment
  • 69% Mid-Market
  • 17% Enterprise
WEX Benefits Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
27
Customer Support
8
Intuitive
7
Simple
7
User Interface
6
Cons
Insufficient Information
7
Claim Issues
6
Poor Customer Support
6
Poor Support Services
5
Login Issues
4
WEX Benefits features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.7
9.0
Benefits Record Management
Average: 8.6
8.1
Enrollment Planning
Average: 8.5
8.3
Benefits Dashboards
Average: 8.5
Seller Details
Seller
WEX
Company Website
Year Founded
1983
HQ Location
Portland, Maine
Twitter
@WEXIncNews
1,896 Twitter followers
LinkedIn® Page
www.linkedin.com
5,142 employees on LinkedIn®
(774)4.8 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Companies spend millions annually on employee benefits that employees neither value nor regularly use. Founded in 2017, Forma set out to build a better model by challenging traditional one-size-fits-a

    Users
    • Software Engineer
    • Account Executive
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 71% Enterprise
    • 20% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Forma Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    80
    Submission Ease
    32
    Simple
    31
    Helpful
    22
    Intuitive
    22
    Cons
    Claim Issues
    11
    Reimbursement Issues
    7
    Limited Benefits
    5
    Access Difficulty
    4
    Claim Denial
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Forma features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.7
    9.5
    Benefits Record Management
    Average: 8.6
    9.1
    Enrollment Planning
    Average: 8.5
    9.6
    Benefits Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Forma
    Company Website
    Year Founded
    2017
    HQ Location
    San Francisco, CA
    LinkedIn® Page
    www.linkedin.com
    216 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Companies spend millions annually on employee benefits that employees neither value nor regularly use. Founded in 2017, Forma set out to build a better model by challenging traditional one-size-fits-a

Users
  • Software Engineer
  • Account Executive
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 71% Enterprise
  • 20% Mid-Market
Forma Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
80
Submission Ease
32
Simple
31
Helpful
22
Intuitive
22
Cons
Claim Issues
11
Reimbursement Issues
7
Limited Benefits
5
Access Difficulty
4
Claim Denial
4
Forma features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.7
9.5
Benefits Record Management
Average: 8.6
9.1
Enrollment Planning
Average: 8.5
9.6
Benefits Dashboards
Average: 8.5
Seller Details
Seller
Forma
Company Website
Year Founded
2017
HQ Location
San Francisco, CA
LinkedIn® Page
www.linkedin.com
216 employees on LinkedIn®
(1,440)4.1 out of 5
Optimized for quick response
View top Consulting Services for Workday HCM
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Workday Human Capital Management is a single, unified system, offering one security model and a seamless user experience. Infused with artificial intelligence, Workday provides a cloud-based platform

    Users
    • Recruiter
    • Account Executive
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 73% Enterprise
    • 20% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Workday HCM is a platform that integrates HR, payroll, benefits, talent management, workforce planning, and analytics into a single cloud-based system, aiming to manage employees and their data.
    • Reviewers appreciate Workday HCM's centralized data, real-time reporting, scalability, and its ability to move HR teams from transactional work to data-driven strategic decision-making.
    • Reviewers mentioned that many routine tasks within Workday HCM require multiple steps and advanced contribution or reporting needs, making it time-consuming and often requiring specialized training or external support.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Workday HCM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    101
    Helpful
    34
    HR Management
    33
    User Interface
    32
    Features
    31
    Cons
    Not User-Friendly
    30
    Poor Interface Design
    30
    Learning Curve
    28
    Limited Customization
    27
    Complexity Issues
    23
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Workday HCM features and usability ratings that predict user satisfaction
    8.1
    Has the product been a good partner in doing business?
    Average: 8.7
    8.6
    Benefits Record Management
    Average: 8.6
    8.5
    Enrollment Planning
    Average: 8.5
    8.6
    Benefits Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Workday
    Company Website
    Year Founded
    2005
    HQ Location
    Pleasanton, CA
    Twitter
    @Workday
    52,204 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    26,836 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Workday Human Capital Management is a single, unified system, offering one security model and a seamless user experience. Infused with artificial intelligence, Workday provides a cloud-based platform

Users
  • Recruiter
  • Account Executive
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 73% Enterprise
  • 20% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Workday HCM is a platform that integrates HR, payroll, benefits, talent management, workforce planning, and analytics into a single cloud-based system, aiming to manage employees and their data.
  • Reviewers appreciate Workday HCM's centralized data, real-time reporting, scalability, and its ability to move HR teams from transactional work to data-driven strategic decision-making.
  • Reviewers mentioned that many routine tasks within Workday HCM require multiple steps and advanced contribution or reporting needs, making it time-consuming and often requiring specialized training or external support.
Workday HCM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
101
Helpful
34
HR Management
33
User Interface
32
Features
31
Cons
Not User-Friendly
30
Poor Interface Design
30
Learning Curve
28
Limited Customization
27
Complexity Issues
23
Workday HCM features and usability ratings that predict user satisfaction
8.1
Has the product been a good partner in doing business?
Average: 8.7
8.6
Benefits Record Management
Average: 8.6
8.5
Enrollment Planning
Average: 8.5
8.6
Benefits Dashboards
Average: 8.5
Seller Details
Seller
Workday
Company Website
Year Founded
2005
HQ Location
Pleasanton, CA
Twitter
@Workday
52,204 Twitter followers
LinkedIn® Page
www.linkedin.com
26,836 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Workday Benefits provides administrators with unparalleled flexibility and control, to easily design and update global benefits plans with effective-date changes. It acts as a single source for all da

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 63% Enterprise
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Workday Benefits Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Easy Access
    2
    Intuitive
    2
    Organization
    2
    Simple
    2
    Cons
    Difficulty
    3
    Design Issues
    1
    Not Intuitive
    1
    Not User-Friendly
    1
    Poor Search Functionality
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Workday Benefits features and usability ratings that predict user satisfaction
    7.1
    Has the product been a good partner in doing business?
    Average: 8.7
    8.8
    Benefits Record Management
    Average: 8.6
    8.6
    Enrollment Planning
    Average: 8.5
    8.9
    Benefits Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Workday
    Year Founded
    2005
    HQ Location
    Pleasanton, CA
    Twitter
    @Workday
    52,204 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    26,836 employees on LinkedIn®
    Ownership
    NYSE:WDAY
Product Description
How are these determined?Information
This description is provided by the seller.

Workday Benefits provides administrators with unparalleled flexibility and control, to easily design and update global benefits plans with effective-date changes. It acts as a single source for all da

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 63% Enterprise
  • 31% Mid-Market
Workday Benefits Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Easy Access
2
Intuitive
2
Organization
2
Simple
2
Cons
Difficulty
3
Design Issues
1
Not Intuitive
1
Not User-Friendly
1
Poor Search Functionality
1
Workday Benefits features and usability ratings that predict user satisfaction
7.1
Has the product been a good partner in doing business?
Average: 8.7
8.8
Benefits Record Management
Average: 8.6
8.6
Enrollment Planning
Average: 8.5
8.9
Benefits Dashboards
Average: 8.5
Seller Details
Seller
Workday
Year Founded
2005
HQ Location
Pleasanton, CA
Twitter
@Workday
52,204 Twitter followers
LinkedIn® Page
www.linkedin.com
26,836 employees on LinkedIn®
Ownership
NYSE:WDAY
(1,266)4.3 out of 5
Optimized for quick response
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Entry Level Price:Starting at $9.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    isolved is a provider of human capital management (HCM) solutions that help organizations recruit, retain and elevate their workforce. More than 195,000 employers and 8 million employees rely on isolv

    Users
    • Office Manager
    • HR Manager
    Industries
    • Hospital & Health Care
    • Non-Profit Organization Management
    Market Segment
    • 54% Mid-Market
    • 41% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • iSolved is a comprehensive HR platform that integrates various functions such as timekeeping, payroll, benefit enrollment, administration, and onboarding into a single system.
    • Reviewers like the wide range of features, the platform's reliability, the ability to customize to fit specific needs, and the exceptional customer support that resolves issues promptly.
    • Reviewers noted challenges with the platform's complexity due to numerous features, issues with client management, difficulties in generating specific reports, and problems with navigating the system.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • isolved Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    174
    Customer Support
    154
    Ease of Use
    150
    Comprehensive Features
    70
    Response Time
    70
    Cons
    Poor Customer Support
    77
    Not User-Friendly
    66
    Not Intuitive
    63
    Limited Features
    56
    Missing Features
    49
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • isolved features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 8.7
    8.4
    Benefits Record Management
    Average: 8.6
    8.3
    Enrollment Planning
    Average: 8.5
    8.3
    Benefits Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1986
    HQ Location
    Charlotte, NC
    Twitter
    @iSolvedHCM
    2,253 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,734 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

isolved is a provider of human capital management (HCM) solutions that help organizations recruit, retain and elevate their workforce. More than 195,000 employers and 8 million employees rely on isolv

Users
  • Office Manager
  • HR Manager
Industries
  • Hospital & Health Care
  • Non-Profit Organization Management
Market Segment
  • 54% Mid-Market
  • 41% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • iSolved is a comprehensive HR platform that integrates various functions such as timekeeping, payroll, benefit enrollment, administration, and onboarding into a single system.
  • Reviewers like the wide range of features, the platform's reliability, the ability to customize to fit specific needs, and the exceptional customer support that resolves issues promptly.
  • Reviewers noted challenges with the platform's complexity due to numerous features, issues with client management, difficulties in generating specific reports, and problems with navigating the system.
isolved Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
174
Customer Support
154
Ease of Use
150
Comprehensive Features
70
Response Time
70
Cons
Poor Customer Support
77
Not User-Friendly
66
Not Intuitive
63
Limited Features
56
Missing Features
49
isolved features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 8.7
8.4
Benefits Record Management
Average: 8.6
8.3
Enrollment Planning
Average: 8.5
8.3
Benefits Dashboards
Average: 8.5
Seller Details
Company Website
Year Founded
1986
HQ Location
Charlotte, NC
Twitter
@iSolvedHCM
2,253 Twitter followers
LinkedIn® Page
www.linkedin.com
1,734 employees on LinkedIn®
(819)4.6 out of 5
Optimized for quick response
4th Easiest To Use in Benefits Administration software
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Entry Level Price:Starting at $6.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    APS (Automatic Payroll Systems, Inc.) is a type of Human Capital Management (HCM) solution designed to help users streamline payroll and HR processes. This all-in-one, cloud-based platform equips busi

    Users
    • Controller
    • Human Resources Manager
    Industries
    • Non-Profit Organization Management
    • Hospital & Health Care
    Market Segment
    • 53% Mid-Market
    • 44% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • APS is a comprehensive platform for key HR tasks and processes, including payroll services, time logging, and benefit enrolment and tracking.
    • Users like the platform's user-friendly interface, quick response from the help desk, smooth integration with other software, and the extensive support provided by the company during setup and implementation.
    • Reviewers mentioned that the platform did not meet the requirements for long term, successful adoption in the EMEA region, lacked customization options, and had limited reporting functionality.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • APS Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    54
    Helpful
    50
    Ease of Use
    43
    Payroll
    32
    Payroll Management
    32
    Cons
    Limited Features
    21
    Limited Customization
    20
    Missing Features
    18
    System Limitations
    13
    Learning Curve
    12
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • APS features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.7
    8.5
    Benefits Record Management
    Average: 8.6
    8.1
    Enrollment Planning
    Average: 8.5
    8.2
    Benefits Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    APS
    Company Website
    Year Founded
    1996
    HQ Location
    Shreveport, LA
    Twitter
    @APSPayroll
    1,103 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    198 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

APS (Automatic Payroll Systems, Inc.) is a type of Human Capital Management (HCM) solution designed to help users streamline payroll and HR processes. This all-in-one, cloud-based platform equips busi

Users
  • Controller
  • Human Resources Manager
Industries
  • Non-Profit Organization Management
  • Hospital & Health Care
Market Segment
  • 53% Mid-Market
  • 44% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • APS is a comprehensive platform for key HR tasks and processes, including payroll services, time logging, and benefit enrolment and tracking.
  • Users like the platform's user-friendly interface, quick response from the help desk, smooth integration with other software, and the extensive support provided by the company during setup and implementation.
  • Reviewers mentioned that the platform did not meet the requirements for long term, successful adoption in the EMEA region, lacked customization options, and had limited reporting functionality.
APS Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
54
Helpful
50
Ease of Use
43
Payroll
32
Payroll Management
32
Cons
Limited Features
21
Limited Customization
20
Missing Features
18
System Limitations
13
Learning Curve
12
APS features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.7
8.5
Benefits Record Management
Average: 8.6
8.1
Enrollment Planning
Average: 8.5
8.2
Benefits Dashboards
Average: 8.5
Seller Details
Seller
APS
Company Website
Year Founded
1996
HQ Location
Shreveport, LA
Twitter
@APSPayroll
1,103 Twitter followers
LinkedIn® Page
www.linkedin.com
198 employees on LinkedIn®

Learn More About Benefits Administration Software

What is Benefits Administration Software?

Benefits administration software helps HR personnel manage all employee benefits and enrollment, enabling HR personnel to dedicate a greater amount of focus to their key competencies. These benefits administration solutions often provide a portal through which employees can access their benefits information. If organizations do not wish to dedicate human resources to managing employee benefits, outsourcing benefits administration to a benefits administration services provider is the best alternative. Services providers can act as a business partner, providing consulting services to help determine the optimal combination of benefits to provide to employees.

Key Benefits of Benefits Administration Software

  • Optimize employees’ benefits packages
  • Identify cost-saving opportunities in employee compensation
  • Ensure regulatory compliance in employee compensation practices
  • Facilitate employee enrollment and updated information


Why Use Benefits Administration Software?

Benefits administration software allows companies and HR personnel to manage all employee benefits, such as health and dental insurance plans, within a centralized platform accessible by your human resource team. All employee data is retained internally, offering fewer points of potential data loss. These benefits administration products provide numerous features with which HR personnel can manage employee benefits and enrollment. These products are normally available for an annual software licensing fee, with many scaling in price based on the number of employees companies plan on hosting within the system.

Compliance with federal and state regulations — Benefits administration software should track compliance with federal and state benefits regulations including the Consolidated Omnibus Budget Reconciliation Act (COBRA), Affordable Care Act (ACA), and Health Insurance Portability and Accountability Act (HIPAA). Failure to comply with these regulations can result in heavy fines and penalties to businesses. Reputable business administration products offer built-in compliance features that ensure all legal requirements, including benefits provisions and documentation, are met.

Partnerships with benefits providers — One of the most significant benefits businesses can provide to their employees is access to the insurance providers that allow them to retain the services of their preferred physicians. The network of physicians available to employees is often determined by the benefits administration software, as each of these maintain partnerships with a different array of insurance providers. By taking these partnerships into consideration when selecting benefits administration software, businesses and HR personnel can improve employee satisfaction by ensuring them continuing care from the physicians they prefer.

Reporting capabilities — A regular review of the benefits businesses offer to employees is important to ensure their cost-effectiveness. Underuse on the part of employees of certain perks or benefits might indicate benefits that could be replaced or cut to make way for a more affordable benefit, representing cost savings for companies. To help HR personnel fully grasp employee usage and benefits costs, many benefits administration products offer robust reporting tools and real-time dashboards. These tools enable businesses and HR personnel to quickly access summary accounts of employee benefits usage and use the information to take appropriate action. Additionally, many products provide historical analysis features, allowing businesses and HR personnel to identify trends over time in terms of benefits costs and usage. With benefits representing an ever-increasing percentage of employee compensation, it is vital that the costs of a business’ provisions are visible to key company stakeholders.


Who Uses Benefits Administration Software?

HR personnel and managers use benefits administration solutions to import data from time tracking systems and match it with payroll information related to each job position and role. The HR department is also responsible for providing payroll information to employees, managers, executives, and external entities such as government institutions.

Employees need access to benefits administration software, which is generally delivered through a dedicated portal. Employee portals are essential to separate the information they can access from the rest of the database, thus ensuring compliance with privacy laws and confidentiality.


Benefits Administration Software Features

Benefits record management — Track and manage employee benefits information and eligibility information within a centralized database.

Enrollment planning — Facilitate employee enrollment in health insurance plans during open enrollment and special enrollment periods. Make changes to benefits data in real time.

Document management — Store and organize on-boarding benefits documents such as I-9s, W-4s, W-9s, and other employee agreements.

Total compensation statements — Prepare ad-hoc and historical total compensation statements for employees. Employees can access statements to find a comprehensive view of their compensation, including benefits, wages, and stock options.

Self-service portal — Allow employees to log in and review the details of their employee benefits program elections 24/7 and make changes and enroll in benefits as required.

Regulatory compliance — Ensure compliance with federal and state benefits regulations, including COBRA, ACA, and HIPAA.

Benefits dashboards — An easy-to-read, often single-page, real-time user interface, showing a graphical presentation of the current status and historical trends of benefits data to enable instantaneous and informed decisions at a glance.

Mobile benefits access — Provide access to employee benefits information including ID numbers, deductibles, in- and out-of-network costs, and more.

Third-party carrier integrations — Access a unique marketplace of benefits products provided by third-party carriers. Select from prebuilt bundles or customize your own bundles within the system to offer to your employees.

Integrations and APIs — The platform can integrate with core HR and payroll software to manage employee data such as new hires, general profiles, salary changes, benefit deductions, and terminations into a single system of records.