Gusto
Gusto is a software designed to help small and medium-sized businesses manage payroll, benefits, hiring, and employee management in a single platform. The software provides automated payroll calculations, tax filings, benefits administration, and compensation benchmarking by leveraging a consolidated, user-friendly HR interface. It automates federal and state tax compliance and onboarding workflows and reduces the risk of costly payroll errors and the burden of managing multiple disconnected systems. Gusto addresses the HR challenges of growing businesses without dedicated HR departments by centralizing workforce management tasks alongside performance review templates, employee handbooks, and compliance checklists. The software supports use cases including employee onboarding, health insurance and retirement plan administration, salary benchmarking, and access to expert HR guidance.
Average Rating: 4.6/5.0
Total Reviews: 12,763
How Do G2 Users Rate Gusto?
- Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.0/10)
- Portal: 9.2/10 (Category avg: 9.0/10)
- Compliance: 9.1/10 (Category avg: 9.1/10)
- Performance: 9.2/10 (Category avg: 9.1/10)
Who Is the Company Behind Gusto?
- Seller: Gusto
- Company Website:
- Year Founded: 2011
- HQ Location: San Francisco, CA
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Twitter: @GustoHQ
21,245 Twitter followers -
LinkedIn® Page: www.linkedin.com
10,057 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: Owner, CEO
- Top Industries: Non-Profit Organization Management, Mental Health Care
- Company Size: 77% Small, 14% Medium
What Do G2 Reviewers Say About Gusto?
AI-generated summary from verified user reviews
Pros
- Users love Gusto's user-friendly interface, making payroll management simple and stress-free for businesses.
- Users appreciate the simplicity and ease of use of Gusto, making payroll management efficient for small businesses.
- Users appreciate Gusto's easy setup, finding it quick and straightforward compared to older systems like ADP.
- Users appreciate the accessibility and user-friendly design of Gusto, making payroll management seamless and efficient.
- Users appreciate the user-friendly payroll system of Gusto, finding it efficient and effortlessly navigable for their needs.
Cons
- Users find Gusto lacks intuitive features, like automated expense management and comprehensive reporting options.
- Users find the poor customer support frustrating, with limited communication options and difficulty reaching representatives.
- Users often face payroll issues with Gusto, including confusion over paused payrolls and complicated manual entries.
- Users experience login issues with Gusto, including refreshing pages and managing multiple credentials.
- Users find the limited customization in Gusto's mobile version affects functionality, making it less user-friendly.
What Are Recent G2 Reviews of Gusto?
"Easy, Self-Service Onboarding and Payroll in One Place"
Rating: 5.0/5.0 stars
— Myara K.
"Easy-to-Use UI with Flexible Pay Splitting & On-Demand Advances"
Rating: 4.5/5.0 stars
— Nikeah H.
What Are G2 Users Discussing About Gusto?
- What is Gusto used for? - 2 comments
- How do you use gusto payroll?
- Is gusto payroll safe? - 5 comments, 7 upvotes
- Is there an app for Gusto payroll? - 4 comments, 2 upvotes
- What is gusto payroll? - 2 comments











