Checkr Reviews & Product Details

It's fast and effortless to complete the hiring process with a background check. The platform automates the heavy lifting, and I don't need to spend time managing it. I also like that there are a lot of options, and I can customize the check to my needs. Review collected by and hosted on G2.com.

I used GoodHire before switching to Checkr following the acquisition. The biggest difference for me was ease of use. I much preferred GoodHire’s dashboard and the process of ordering background checks. They felt more intuitive, and I found the overall experience easier to navigate. Also, I think some of the added checks should be incorporated into the base fee. Pricing feels too high. Review collected by and hosted on G2.com.

I love how and easy and simple Checkr makes it for you to have background checks done. It helps us keep our company safe and it does all the work, and just lets me know if there is something I should take a look at and have a conversation about with a candidate. Review collected by and hosted on G2.com.

The interface could get cleaned up a bit, and sometimes it can be a bit slow with some people and faster with others, but also that is heavily dependent on people's personal backgrounds and other factors like address history and records. Review collected by and hosted on G2.com.

I like the seamless integration of Checkr with other software. I feel like the value of what Checkr offers compares fairly to what our company is paying because it streamlines our workflow, reduces the need for manual data entry, and allows us to manage background checks within the systems we already use. The integration makes the process more efficient for our team and creates a smoother experience overall, which helps justify the cost. Checkr’s ability to connect with ATS, HRIS, and other platforms also means we aren’t having to manage multiple disconnected systems or spend additional time tracking screening statuses manually. Review collected by and hosted on G2.com.

Nothing comes to mind. The only improvement could be an upgraded look with an easier way to find things on the webpage. Review collected by and hosted on G2.com.

The UI is clean and they have a number of support articles that assist with a number of questions that come our way. It is also a benefit that they integrate with a number of systems, like our HRIS. Reports come back typically in a timely fashion as well. Review collected by and hosted on G2.com.

The support has severely declined over the terms of our partnership. They no longer have account reps and it is impossible to get someone on the phone; they rely too heavily on their support articles and AI features that does not help with things we often inquire about. The latest example of this is the company recently exploring Checkr's different options for drug testing; this helps grow our account with Checkr but could only be communicated through an email or their Chat window which we too frequently encounter issues with. Because we could not get someone on the phone, we went with another vendor for our drug testing needs. Review collected by and hosted on G2.com.

What I like most about Checkr is how user-friendly and easy the platform is to navigate. The dashboard feels well organized, so it’s simple to start background checks, monitor their progress, and review results all in one place. From an HR perspective, I also appreciate how Checkr streamlines the background screening process and helps keep hiring and onboarding moving efficiently. The system is straightforward, requires minimal training, and makes it much easier to manage multiple background checks at once. Overall, the platform’s simplicity, accessibility, and efficiency are what stand out to me the most. Review collected by and hosted on G2.com.

Overall, I have had a positive experience with Checkr, and there is very little that I dislike about the platform. One area where I feel there could be improvement is providing more detailed updates when background checks are delayed or taking longer than expected. Having additional visibility into what may be causing a delay would be helpful from an HR perspective, especially when coordinating hiring and onboarding timelines with our operations teams. Other than that, the platform is very user-friendly, easy to navigate, and does a great job of simplifying the background screening process. Review collected by and hosted on G2.com.

What I appreciate most about Checkr is how simple and efficient they've made the background screening process. We operate across multiple markets with a high volume of hiring, so speed, accuracy, and visibility are critical. Checkr gives us a centralized platform to manage screenings, track candidate progress, and quickly identify anything requiring additional attention. The platform is intuitive, the automation reduces administrative work, and the overall experience is seamless for both our HR team and candidates. Their customer support has also been great. Checkr has become a reliable partner in helping us scale our hiring operations without sacrificing compliance or efficiency. Review collected by and hosted on G2.com.

There isn't much I dislike about Checkr. If I had to identify an area for improvement, it would be greater flexibility in reporting and customization, particularly for organizations managing high-volume hiring across multiple markets. Occasionally, screening turnaround times vary depending on the jurisdiction or type of check, which creates some challenges when trying to move candidates through the hiring process quickly. That said, these are relatively minor frustrations compared to the overall value and reliability of the platform. Review collected by and hosted on G2.com.

What I like most about Checkr is how simple and user-friendly the platform is. It makes managing background checks for multiple employees easy, allows me to track their progress in real time, and helps streamline the hiring process. I also appreciate the quick turnaround times and how easy it is to send invitations to candidates. Review collected by and hosted on G2.com.

One downside of Checkr is that background checks can sometimes take longer than expected, which can delay the hiring process. I also wish there was more flexibility when candidates experience issues completing their information, without having to restart the process or send a new invitation that results in additional charges. Review collected by and hosted on G2.com.

I really enjoy how easy it is to filter through different reports, how quick it is, how the interface looks, and how accurate it is. The filters save me from sifting through a bunch of reports and help us get a quicker turnaround. Setup was super easy; I just jumped right into working. Checkr also helps us vet sitters so we only allow people who can ensure a safer, more reliable experience for our users. I’d definitely recommend it, 10 out of 10. Review collected by and hosted on G2.com.

I’ve had a great experience with Checkr, and this isn’t a significant problem, but I’d like the state where criminal activity occurred to be highlighted more so it’s easier to find. I’d also like to save or favorite a combination of filters; right now, I keep a tab open with those settings. Review collected by and hosted on G2.com.

I find Checkr very user-friendly and easy to use. It clearly shows whether something needs review or a second look, and lays out what was in question on an employee’s MVR. I also like the email reminders about things I need to complete or follow up on, and notifications when a review or background check is complete, with a link to review it. The dropdowns and clickable links open up more information. Setup was really easy, and my HR team likes it a lot. Review collected by and hosted on G2.com.

I haven’t experienced anything I wasn’t pleased with, but when I log in, Checkr still shows the information I had open last time, which can be a bit confusing. I think it should start with a clear filter. Review collected by and hosted on G2.com.

I like that Checkr helps me manage and collect the information we need for hiring and employment decisions, and keeps everything in one place. The platform is easy to use and navigate, and it integrates with Fountain, our applicant portal. I also appreciate the detailed reports and the “request a candidate story” feature, which lets candidates provide context on charges. The Checkr team was helpful and helped smooth out the setup process. Review collected by and hosted on G2.com.

The pricing has been a bit high for us, so we chose to do more of the work on our end during the set up process to save money. Review collected by and hosted on G2.com.