--- title: Onfleet Reviews meta_title: 'Onfleet Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 142 reviews by the users' company size, role or industry to find out how Onfleet works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 142 scale: '5' date_modified: '2026-11-05' parent_category: name: Supply Chain & Logistics url: https://www.g2.com/categories/supply-chain-logistics ---

Onfleet Reviews & Product Details

Profile Status

This profile is currently managed by Onfleet but has limited features.

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Pricing

Pricing provided by Onfleet.

Launch

$599.00
flat_rate Per Month

Scale

$1,299.00
flat_rate Per Month

User Insights

Average based on 142 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

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Per Month

Onfleet Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Onfleet, and what problem is it built to solve?

Onfleet is a software platform that helps businesses manage delivery operations and makes it easier for retailers to offer fast, affordable delivery. It includes smartphone apps for drivers, a web dashboard for dispatchers, and automatic notifications and real-time tracking for recipients.

What languages does Onfleet support?

Onfleet supports 11 languages, including English, French, German, Spanish, and Arabic, among others.

What company sizes and industries is Onfleet the best fit for?

Onfleet has positive use across small businesses and mid-market organizations, with reviewer-reported industries spanning retail, food, logistics, and construction. The strongest clusters include:
  • Company sizes: Small businesses and mid-market organizations.
  • Industries: Retail, food and beverages, logistics and supply chain, and construction.

How long does it take to implement Onfleet across a team?

Implementation time varies, but getting started in under a month is the most commonly reported experience. Other teams describe a longer rollout, particularly when implementation takes several months.
Time to go live Relative frequency
Under 1 month Most common
Under 1 day Also frequently reported
1–3 months Reported regularly
3–6 months Reported less often
6–12 months Occasional longer rollout

What customer support options does Onfleet provide, and how do users find the overall support experience?

Support is available through self-service resources and direct help, including chat, email/help desk, and phone support. The experience can be responsive and helpful, especially when teams need troubleshooting, though some users describe slower back-and-forth over email or difficulty getting a timely resolution.

What features or capabilities could make Onfleet even more useful?

Onfleet could be more useful with deeper reporting and smoother ways to plan and adjust routes. Recurring improvement areas include:
  • Richer analytics: Add more detailed, flexible reporting on route performance, service times, and dispatcher activity.
  • More adaptive routing: Improve route optimization with better support for changing traffic conditions, live re-optimization, and recurring route patterns.
  • Smoother dispatch workflows: Make bulk task assignment, route changes, and task handling more flexible and intuitive.
  • Better history and exports: Make it easier to find past routes and deliveries and to export only the information teams need.

Onfleet Reviews (142)

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Reviews

Onfleet Reviews (142)

View 1 Video Reviews
4.6
142 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

Generated from real user reviews
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Jonathan V.
JV
Jonathan V.
Waiter
Food & Beverages
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Amazing, Easy-to-Use Software with Flexible Pay-Per-Use Pricing"
5/5
What do you like best about Onfleet?

It’s an amazing software that’s easy to use, with a great pricing model where you pay per use and can scale as you go. I just wish it supported driver pay integrations Review collected by and hosted on G2.com.

What do you dislike about Onfleet?

I love it. I did not have any difficulties working with the company Review collected by and hosted on G2.com.

Isa C.
IC
Isa C.
Coordinator
Small-Business (50 or fewer emp.)
"Simple Interface"
4/5
What do you like best about Onfleet?

The interface is very straightforward, making it easy to get accustomed to. I found it simple to use right from the start. Review collected by and hosted on G2.com.

What do you dislike about Onfleet?

I often find that I need to reload the page several times throughout the day. Sometimes it takes a few loads or minutes for a task to be shown as completed and in green Review collected by and hosted on G2.com.

Danielle M.
DM
Danielle M.
Independent Contractor
Information Technology and Services
Small-Business (50 or fewer emp.)
"Great app for deliveries in cannabis industry"
4.5/5
What do you like best about Onfleet?

Onfleet is a very commonly used app for dispensaries to keep track of their drivers and their routes. Dispatchers use it to add orders/customers addresses and ensure that each driver has a route that allows them to deliver products as quick and efficiently as possible. This ensures customer satisfaction and increases repeat customers. That also makes customers happy which increases your customer base by customers recommending their products to friends. This app is pretty important for dispensaries that want to stay up with the competition and be successful in the industry. Review collected by and hosted on G2.com.

What do you dislike about Onfleet?

I have used onfleet at a few different dispensaries for delivering orders. My first experience with them was not good at all. I had an older phone, not super old but not new. After a couple weeks of working delivery I noticed that there was a substantial difference between what I was spending and gas and what they were giving me reimbursements for my mileage. Later I came to realize that on fleet was not recording all of my miles and if I looked at the Mac it would show like me jumping around the map and so it wasn't like a consistent line all the way through during my shift but like random points where it would pick up the signal and so it was not accurately recording my mileage and when I brought it to the attention of my workplace first off it took them a few times with me saying something before they even listened I actually had to show the IT guy my map that showed me having just random way points jumping around the map when they finally took it seriously and looked into it and then they only paid me a portion of what they owed. But that had more to do with the company I was working for or not is on full. I actually contacted on fleet and other customer support was really helpful trying to help fix the problem but unfortunately it was never fixed so yeah that was my first experience with him and then I worked at a few different dispensaries and use their app after that and I didn't have any issues so it was just that first place but it should have been an omen for me to not work there because it was a bad company to work for anyways. Review collected by and hosted on G2.com.

Jimmy H.
JH
Jimmy H.
Logistics Specialist
Mid-Market (51-1000 emp.)
"Centralized Data Management, But Slows Down with Heavy Filtering"
3.5/5
What do you like best about Onfleet?

What I appreciate most is being able to manage a large amount of data in a single location, instead of having to search through various different sources. Review collected by and hosted on G2.com.

What do you dislike about Onfleet?

At times, the software can become slow, especially when multiple filters are applied simultaneously, which makes the overall experience less than ideal. Review collected by and hosted on G2.com.

Demont h.
DH
Demont h.
Driver / warehouse worker
Mid-Market (51-1000 emp.)
Originally submitted 7/23/2025
Business partner of the seller or seller's competitor, not included in G2 scores.
Guest users or non-business users of the software, not included in G2 scores.
"Just love Onfleet"
5/5
What do you like best about Onfleet?

Very helpful and dependable and safe to use Review collected by and hosted on G2.com.

What do you dislike about Onfleet?

I can't say there isn't much bad I can say very useful Review collected by and hosted on G2.com.

Jonathan H.
JH
Jonathan H.
Courier
Enterprise (> 1000 emp.)
"On-time deliveries"
5/5
What do you like best about Onfleet?

It helped me improve delivery times with more precise punctuality, and through mapping, I improved routes. It has been an application that greatly helps me in my work and allows me to be more productive with more satisfied customer service. I also like that it's easy to use and doesn't require lengthy training or extensive instructions. It's very useful and precise in each targeted mapping. Review collected by and hosted on G2.com.

What do you dislike about Onfleet?

I don't dislike any specific features, as I've felt its great contribution to my work, helping me travel faster, safely, and more efficiently. Review collected by and hosted on G2.com.

Kumar J.
KJ
Kumar J.
Maximo Lead
Information Technology and Services
Enterprise (> 1000 emp.)
"Onfleet usage review and rating"
4/5
What do you like best about Onfleet?

I use onfleet to manage the company's transportation requirements. We were exploring the options and find this to suits our needs. It is still in trial phase as we are checking that, does it fulfil the business needs and requirements. Review collected by and hosted on G2.com.

What do you dislike about Onfleet?

In this part of the world, still this software is new, and coverage is less. May be, in future more retailers will be added to communicate with delivery drivers while providing services. Review collected by and hosted on G2.com.

Lucy G.
LG
Lucy G.
Content Creator
Small-Business (50 or fewer emp.)
Originally submitted 4/2/2025
Guest users or non-business users of the software, not included in G2 scores.
"Reliable Delivery Management Tool"
5/5
What do you like best about Onfleet?

I have been using Onfleet for a while now and I could say it's a reliable Tool to manage your deliveries as a retailer, they have a real-time delivery tracking which makes it a really safe tool to use. And you also get notifications about the delivery status so that's our safest bet. Review collected by and hosted on G2.com.

What do you dislike about Onfleet?

Sometimes the app has issues, but usually I'm happy with the software itself. Review collected by and hosted on G2.com.

Katrina B.
KB
Katrina B.
Overnight stock associate
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Slow and Inaccurate Performance Undermines User-Friendly Interface"
1.5/5
What do you like best about Onfleet?

I like that it has a user friendly outerface Review collected by and hosted on G2.com.

What do you dislike about Onfleet?

I do not like how slow and inaccurate it is Review collected by and hosted on G2.com.

RC
Robbin C.
Delivery Manager
Small-Business (50 or fewer emp.)
"Driving Efficiency with Onfleet: A Game-Changer for Last Mile Management"
5/5
What do you like best about Onfleet?

Onfleet seamlessly scaled with our business's rapid growth, maintaining both performance and quality. Its customizable interface allows us to focus on what's important in real time. In our fast-paced environment, having a platform that responds quickly is essential.

From the start, Onfleet was easy to set up, with a highly user-friendly interface. After over three years of use, it continues to scale effortlessly. The dashboard remains intuitive, and the driver app is simple to navigate. The ability to customize communications and automate updates throughout the delivery process has been invaluable for enhancing both the driver and customer experience.

Working with the Onfleet support team is always a pleasure. Our inquiries are addressed promptly, and the team is incredibly friendly. They truly listen, offer valuable insights and ideas to resolve issues, and are eager to learn and grow alongside us. Review collected by and hosted on G2.com.

What do you dislike about Onfleet?

The only significant pain point, though not entirely Onfleet's fault, is the delay in accessing call or text records to confirm driver communications with customers. It can take up to 72 hours to export a complete log, which can be frustrating when dealing with an upset customer who urgently wants to know if the driver contacted them. Review collected by and hosted on G2.com.

Questions about Onfleet? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Lewis F.
LF
Lewis Flynn
•
Last activity over 5 years ago

Is it possible to add a global service time for all tasks?

Joseph B.
JB
Joseph Boo
•
Last activity over 5 years ago

do you guys send out product updates?

Pricing Options

Pricing provided by Onfleet.

Launch

$599.00
flat_rate Per Month

Scale

$1,299.00
flat_rate Per Month

Enterprise

$2,999.00
flat_rate Per Month
Onfleet Comparisons
Onfleet Features
ETA
Real-Time Updates
Performance
Driver Performance
Vehicle Tracking