
Onfleet helped us to improve our routing routine and make deliveries way more efficient. The software is easily set up and really userfriendly. Once the orders are imported to the software, the program will calculate a clever route in order to minimize fuel consumtion and maximize deliveries. Onfleet offers real-time tracking, which is useful for us when planning the next deliveries and also intresting for the customer since he can look up where his order is. Review collected by and hosted on G2.com.
Sometimes the estimated delivery time is way off, which is odd because mostly the times are within a acceptable range. Otherwise Onfleet is a great program that works like advertised. Review collected by and hosted on G2.com.
Onfleet has a good interface and is easy to learn. It includes a lot of features, including ETA, driver tracking, route optimization, etc. Review collected by and hosted on G2.com.
The UI could use some improvement. Some gestures and movements aren't natural and take some getting used to. Review collected by and hosted on G2.com.
Very cool options for fleet management. Mobile apps are easy to use, analytics data is user friendly - meaning they are visually please and to the point. Very fast real time information. The maps are customizable and you can layout driving routes per driver. You can setup an address book of information for recurring customers. and you can get proof of delivery for each order dropoff. Review collected by and hosted on G2.com.
There is no way to search history for a prior day or week or for a particular timeframe. if you click to open a driver, it only displays their profile and not anything else in regards to their routes or drop off times, or number of deliveries. Review collected by and hosted on G2.com.
Interface is anything but difficult to utilize, consideration was unmistakably put into pondering how individuals would need to cooperate with the item. I like the basic driver interface that takes into account a simple move amongst occasions and access to all the client subtle elements important to finish the occupation. Review collected by and hosted on G2.com.
I wish there was an approach to speedy zoom to spots that you generally take a gander at rather than the world perspective The driver application has a great deal of little bugs/issues that emerge and some of the time it takes a long time for them to be understood.
Double clicking a driver will just permit you to see their profile, not the course they finished that day. Review collected by and hosted on G2.com.
I like the fact that on fleet works sometimes. When it works it's great! Review collected by and hosted on G2.com.
Well, I can't stand the fact that eveyday I used on fleet I had to restart the app constantly. Every time I had to restart onfleet it erased all my client info and became a huge hassle to use. Review collected by and hosted on G2.com.
Interface is easy to use, care was clearly put into thinking about how people would want to interact with the product. I like how you approached it with a "more than one way to skin a cat mentality" allowing for using to either go through menus to accomplish tasks or use more "intuitive" means like drag and drop functionality. Our customers greatly appreciate our ability to know where our drivers are at any time thanks to the GPS feature. Review collected by and hosted on G2.com.
The app has no memory. What I mean by that is there's no good way (that I have found) to take a look and routes from a specific day, or even earlier in the same day. Double clicking a driver will only allow you to see their profile, not the route they completed that day. It's as if once the Task is completed in Onfleet, it disappears forever. I can search via customer, but an entire list pops up of previous appointments with no way to filter for which one I'm looking for. You desperately need a feature that allows you to look up previous routes or appointments by driver, date, customer/location that's easy to filter through. Review collected by and hosted on G2.com.
I like the simple driver interface that allows for an easy transition between events and access to all the customer details necessary to complete the job. I also love the ability to have all communication go through the same number. It keeps all of my text messages in one place and makes communication a lot easier to handle from a driver perspective. Review collected by and hosted on G2.com.
My main concern is the transition between Onfleet and Google maps. When getting directions the gps coordinates are put into google maps which is then converted to the nearest address which is more often than not a different address than the one I am going to. This sometimes causes confusion when I arrive and needlessly wastes time. The work around I found was to use Onfleet to go to apple maps then use apple maps transition feature to go to google maps. This has since been removed for iPhone.
The other thing I dislike is the fact that after completing a task I can still receive messages from users but when I respond it is sent to the current task. This happened some time ago so it may have been fixed since then but it is one problem I had noticed. Review collected by and hosted on G2.com.
I really like that it can be linked to our company database and update in real time. The GUI is nice and for the most part everything runs smoothly. I enjoy how easy it is now to drag and drop appointments to create routes. Review collected by and hosted on G2.com.
The driver app has a lot of small bugs/issues that arise and sometimes it takes quite a while for them to be solved. Many times the dispatch view will crash or have to reload. Sometimes many times in a single day. The biggest issue with Onfleet is that when using Google Maps, it will use geographical coordinates instead of the physical address. Many times this leads to being taken to the incorrect address. In fact, we do not use the in-app Google Maps, we use the standalone app so we can enter the correct address ourselves. Review collected by and hosted on G2.com.
The ability to see our vehicle locations in real time is an invaluable tool that we use everyday. Also the simple click and drag routing features. Review collected by and hosted on G2.com.
It would be nice to be able to see completed deliveries over a longer period of time. Review collected by and hosted on G2.com.
I like the ease of use that onfleet provides. The tracking is usually accurate and the software is easy to navigate. Making changes to events or assignments is intuitive and simple Review collected by and hosted on G2.com.
Sometimes onfleet does not work when I'm assigning a job through my interface and i'll have to manually do it. I'm not sure if that's an issue with onfleet or a middle application. I wish there was a way to quick-zoom to places that you always look at instead of the world view Review collected by and hosted on G2.com.