Payoneer Reviews & Product Details

What I like best about Payoneer is that it makes receiving international payments from contractors or other Payoneer users fast and secure and really easy to use once you get the hang of it. Having the Payoneer card is also very convenient for withdrawing money at ATMs. Review collected by and hosted on G2.com.

The only downside is that customer service can be a bit slow at times, but overall, I find it helpful and reliable. Review collected by and hosted on G2.com.

Nothing they are just useless Review collected by and hosted on G2.com.

I have been a Payoneer customer since 2022 (Customer ID: 92519305). On October 19th 2025, Amazon sent me a payout of £387.93. Because my Payoneer account was closed a month earlier, the payment was rejected and supposedly “returned to Amazon”. Since then it’s been a nightmare: Payoneer says “we successfully returned the money to Amazon” (they even gave me chat reference 251012-002764). Amazon says “we never received anything back, the money is still with Payoneer/Deutsche Bank”. 50+ days, dozens of emails, screenshots shared, and still the £387.93 is in limbo. Both companies keep blaming each other and giving copy-paste replies. No escalation works, no one provides proof of transfer. This is not “a processing delay” – this is complete incompetence and zero accountability. I now have to waste more time complaining to FCA and Financial Ombudsman. Payoneer used to be reliable, but right now their customer service is useless when something actually goes wrong. Avoid if you can’t afford to lose money in their system forever. Review collected by and hosted on G2.com.

I really appreciate Payoneer's fee structure and the speed at which they process transactions. Once a payment is initiated, it only takes a couple of days for the money to be settled in the local bank account, and the whole process is seamless. I love how smooth it all is. The competitive low fees and quick turnaround time for settling payments are fantastic, especially when compared to other payment methods like wire transfers, which usually incur higher fees and longer processing times. Additionally, the transparent currency conversion and fee make financial planning clearer, and I find the customer support quite responsive and effective. Whenever I've had issues, they were resolved promptly. This efficient processing time is crucial for any business, ensuring that operations aren't delayed due to financial bottlenecks. Overall, Payoneer makes managing cross-border payments straightforward and reliable. Review collected by and hosted on G2.com.

I think Payoneer could reduce their fees further to make their service even more competitive. Currently, they primarily collect payments from business users rather than individuals, and there's extra scrutiny when collecting payments from non-business users. Their product Payoneer Checkout is only available to limited users. It would be great if it is expanded to more users. It's somewhat cumbersome as it requires sending a payment request instead of allowing easy, direct payment collections. Review collected by and hosted on G2.com.

Love how easy it is to get paid from anywhere in the world without hassle—the marketplace integrations are seamless, security feels solid, and I can withdraw money multiple ways whenever I need it Review collected by and hosted on G2.com.

The fees are honestly frustrating, especially with the recent hikes -they chip away at your earnings. Support can be slow sometimes, and the web interface feels clunky compared to newer platforms Review collected by and hosted on G2.com.

I did like the ease of transfering my income to another account. Review collected by and hosted on G2.com.

I am a freelance teacher who tutors in China for ESL and accent reduction. I only do this a little bit, because I'm retired. I've been getting paid by one company through Payoneer since 2021 but now Payoneer is requiring me to have a website, a contract proof of service, and other items. They refuse to be of assistance in my case, but must have their pound of flesh. Now they are requiring a signed contract copy. What??? I've never had a more frustrating time with a company like this before. I only work a few hours a week, but have spent hours trying to jump through their hoops. Even calling them yielded no help. Review collected by and hosted on G2.com.

For the first few years of my 4-year history with them, Payoneer was a simple and reliable way to receive international payments. When it works, it's straightforward Review collected by and hosted on G2.com.

If you are a freelancer or business, read this before trusting Payoneer with your money. I have been a customer for 4 years, and my experience over the last two months has been a complete nightmare.

Their "review" process is a major security risk. Instead of protecting the user, it allows them to lock you out of your own funds for months without reason or resolution. My money feels less secure with them than anywhere else Review collected by and hosted on G2.com.

After constant payment apps rejecting my country, only apps like Payoneer have been wise enough to consider LatAm countries. I am so happy that I can count with them for this matter. Review collected by and hosted on G2.com.

Sometimes the fees may be too high but it's just part of what I have to deal with as a freelance contractor. It's ease of use also makes it user friendly and fast to get myself acquainted. It's frenquency of use makes it easy to come back every month and withdraw my money without an issue. Customer support is top notch, perhaps my only concern is to prepare authentication processes before leaving your homecountry to ensure they can validate your 2FA without their assistance since it might make any authentication process easier. Review collected by and hosted on G2.com.

Their exchange rate from dollars to mexican pesos is very good. Review collected by and hosted on G2.com.

The amount of time they take for international transfers, the two step verification becomes a three step verification and won't allow you to log in if you switched your phone number even though you verify your identity through email. Review collected by and hosted on G2.com.

When there aren't many other options for accepting foreign payments, Payoneer can be helpful. Review collected by and hosted on G2.com.

Customer service can be slow and unhelpful, particularly when there are problems with accounts or verification. Review collected by and hosted on G2.com.

Receive money in an international account. Review collected by and hosted on G2.com.

They prefer AI over human support. Money transfers to your suppliers take an eternity. When you send money, it takes too long. Review collected by and hosted on G2.com.