Nextech Practice Management Reviews & Product Details

Ease of use, intuitive, one system handles the tasks of multiple systems (EHR, Inventory, POS) Review collected by and hosted on G2.com.

MyPatient Visit seems difficult for patients to understand and use. Review collected by and hosted on G2.com.

I can easily access my payroll and timecard Review collected by and hosted on G2.com.

There's nothing I dislike about using the app Review collected by and hosted on G2.com.

Everything is in one place. Clinical can do what they need and it automatically links to the revenue cycle. It’s awesome. Review collected by and hosted on G2.com.

There is not much to dislike. If you use it the way it’s intended it will work for you. Review collected by and hosted on G2.com.

It's a fairly simple system to handle, and there are many different ways of customizing it. Review collected by and hosted on G2.com.

The system is lacking in a lot of basic areas, and the "support" that you pay thousands for annually is virtually NONEXISTENT. We've been using Nextech for 4 years, and it has never improved. Upon first paying and setting up our system, it took 6 MONTHS for their team to figure out how to set up our electronic billing until we finally decided to give up on them and just submit ourselves because we weren't getting paid for those 6 months and couldn't wait any longer. For the entirety of our contract with Nextech, we've never gotten paid for DSHS until very recently, and that was only after several weeks of them blaming our clearing house for the problem, going back and forth with us, and pushing the case onto other representatives until they finally corrected the mistake THEY had made in setting it up in the first place.

We've completely given up on having a patient portal because they were never able to get it set up properly.

Perhaps the most appalling is that you pay tens of thousands of dollars to purchase and install this EMR system, but if you choose not to pay for a support contract with them, they will SHUT OFF THE ABILITY TO USE MODULES IN THE SYSTEM THAT YOU PAID TO HAVE. We have lost thousands of dollars because of their "service", and they keep you at their mercy by forcing you to pay annually to continue using your system in any way other than basic scheduling. Review collected by and hosted on G2.com.

I enjoy that all users have quick access to online help Review collected by and hosted on G2.com.

Basic questions seem to be unanswered and we are left with unsolved issues in regards to the system Review collected by and hosted on G2.com.

Good program for scheduling and holding patient information. Can see schedules of multiple doctors and multiple locations. Easy to use after learning Review collected by and hosted on G2.com.

It isn’t super intuitive - took some time to learn/teach to use. Many little things you need to remember to perform some tasks Review collected by and hosted on G2.com.

The no save feature, have info auto save as you enter it is nice. Review collected by and hosted on G2.com.

UI is a little much. I know its medical software but it just seems like there's too much going on. Review collected by and hosted on G2.com.

We had a very old system that was extremely limited in its capabilities. WIth Nextech PM, there is an ease of use for our front office in quickly looking at patient appointments, bills, etc. There is also a lot that is customizable for each practice. Review collected by and hosted on G2.com.

There are some minor concerns, but the company does a great job of keeping an open discussion with their clients on how to improve. Tech support can be slow. Review collected by and hosted on G2.com.

We updated from a very old outdated scheduling program. Nextech is easy to use and has a lot of added benefits such as letter writing and reporting that our old program didn't have. Review collected by and hosted on G2.com.

It can sometimes be quite complex figuring out how to run reports for marketing. Review collected by and hosted on G2.com.

It’s easy to use for scheduling and it includes all kinds of options to use for tasks like following up with patients for getting them back on the schedule if they cancel. Also scanning option and EMR Review collected by and hosted on G2.com.

They recently made an upgrade to the system and it changed the look of the schedule but we are working to get it back to what we like. Review collected by and hosted on G2.com.