Rippling Reviews & Product Details

In Rippling, I can find everything related to my job, my profile, and my personal information, along with details about other colleagues. The interface is easy to learn and the overall environment is user-friendly, so it’s quick for anyone to access what they need. I also appreciate that sensitive information, like salary details, isn’t displayed right away when you log in—you have to navigate further to view it. In Rippling, I can easily opt my Time off and I don't need to shoot an email to my manager or HR for approval. I don't need to navigate on different pages, everything is available on the same page like Reports and Dashboards, Learning, Approvals, Surveys, Review Cycles, Recruiting, Goals, Transformations, Notification Center, Inbox, Developer, Time, etc, which I think it is a very good thing in Rippling. Review collected by and hosted on G2.com.

The most important thing about the individual is Security, but in Rippling it won't log out my account if I am not using it. I think if I am not using Rippling it has to log out my account after some time if I am not using it. Review collected by and hosted on G2.com.

I like that Rippling lets me quickly check my hours from wherever I am, request time off, and keep track of my attendance. Since we work a lot of overtime, I want to know I’m clocked in when I think I am, and the easy access is one of my favorite features. When someone in my household broke their hip, I used the app to contact my supervisor right away and request paid time off, so I could focus on caring for my household without worrying about work. Rippling also streamlines benefits, time, and attendance. The People feature makes it easy to find contact information for IT and other departments without searching for a list or making a call, which saves time and money. And when I was hired, everything from my offer letter through the hiring process was handled in Rippling, from A to Z. Review collected by and hosted on G2.com.

We're not using Rippling to its fullest potential. We just opened a new location in Kentucky and are getting things off the ground, so we're not using all the features Rippling offers yet, even though they look quite beneficial. Review collected by and hosted on G2.com.

I appreciate that the platform was designed with the end user(s) in mind, and isn't just a portal linking out to a number of disconnected web sites/apps. For the most part, it's intuitive to use. It can be helpful to get support on HR compliance/regulations as well, without feeling like I have to memorize all the changing rules in all the places where our business operates. Review collected by and hosted on G2.com.

At times, I discover "gotchas" through trial and error that would have been nice to know upfront (e.g. offboarding - specific times when the offboard flow must be implemented/scheduled, the UI is not always super clear for first-time workflow experiences). I also think there would be better ROI if we did not have to pay for the number of seats during times when the business contracts, if the pricing could be more forgiving of an organization during fluctuations in workforce. Review collected by and hosted on G2.com.

As the admin handling HR, payroll and benefits for a small, distributed startup, I like that everything is in one place. We have employees in several US states and contractors overseas, and Rippling handles multi-state payroll, the PEO benefits, and contractor payments without us having to piece together separate tools. Onboarding a new hire is smooth: once the offer is accepted, documents, payroll setup, benefits enrollment and tax compliance all follow from a single employee record. Open enrollment and the annual benefits renewal are much simpler than I expected, and the PEO gives us access to plans that would be hard for a company our size to get on its own. Support has been responsive when I’ve needed it. Review collected by and hosted on G2.com.

The platform is very broad, so some settings are hard to find and there’s a learning curve before you’re comfortable with everything it can do. Review collected by and hosted on G2.com.

As an engineer, I really appreciate how unified the platform is. Onboarding felt completely frictionless because my profile, task-management checklists, payroll setup, and direct deposit were integrated right out of the gate. Managing my weekly time schedules, tracking hours, and viewing detailed pay stubs is extremely intuitive, both in the browser and in the mobile app. The built-in task management also helps ensure nothing falls through the cracks during cross-functional sprint shifts or internal changes.

Rippling also offers tools and App Shop features that make it easy to integrate with other apps seamlessly. Overall, it’s user-friendly and performs well. It includes most of the features I need for a reasonable price, and the Rippling AI feature is helpful for getting support when questions come up. Review collected by and hosted on G2.com.

While the unified interface is powerful, navigating through the separate sub-tabs for shift schedules versus task management assignments can feel slightly disjointed at times. However, the global search command minimizes this click-heavy layout. Review collected by and hosted on G2.com.

I find having everything in one place extremely convenient. With Rippling, I'm able to pay and manage reimbursements for my global team from a single platform, which saves me time and reduces the number of vendors I need to use, and the number of logins I have to remember. The global vendor consolidation aspect is a big plus for me. Each individual person I have worked with at Rippling has been great, particularly Chris Nemeh. Everyone is trying to do their best, which I love. Review collected by and hosted on G2.com.

Rippling is really problematic for me. It literally runs payroll, but almost everything else is a mess. It sometimes deletes pay runs and holds my money hostage. It fails to pay my employees about a third of the time, miscalculates pay, and messes up reimbursements. Just recently, it deleted a pay run without any reason, and I had to spend two hours with customer support to find out I needed a manual workaround. They mainly rely on email whenever issues arise. They advertise a 5 minute response time, but their support team will tell you they actually have a 24 hour SLA. I might even go so far as to say they are lying. They have also totally lost their tech company work ethic. I was told by an implementation specialist that we may have trouble with scheduling around a 3 hour time difference. My company HQ is San Francisco. Why should a tech company in SF working with another tech company in SF have to worry about a 9-5 employee's work schedule on the East Coast? Absurd. Any given process is painstakingly lengthy, requiring 10+ clicks to get anything done. Hiring a new employee is a miserable experience, and any problem faced by my employees ends up in prolonged waiting periods with customer service. On top of all this, Rippling is very expensive, and I feel stuck since no other tool offers similar capabilities. They also forced me to set up a bank account that I can't access, and they won’t let me use it to pay my employees, claiming it was due to a procedural change on their end. I wouldn’t recommend using Rippling unless absolutely necessary. Review collected by and hosted on G2.com.

I like that the user experience for employees is very user friendly and easy to navigate to access benefits, pay stubs, tax items, documents etc. Review collected by and hosted on G2.com.

I dislike when I have an issue with a task that I'm trying to complete and it takes the support/engineering team extremely too long at times to resolve the issue at times. This causes more work and stress on my end to find alternative ways to complete my task. I think there could be more training on Rippling's end to help their support team be able to confidently navigate issues or know who they should escalate to. Review collected by and hosted on G2.com.

I think Rippling is relatively easy to navigate for the average user. I have used workflow studio and their API both of which have pretty good documentation. In addition, I have reached out to their support team numerous times and they have been very helpful each time. Review collected by and hosted on G2.com.

From an Automation standpoint, there are a few things that made working with rippling tough. For example, while they do have an API, it can be limited in certain ways. Our team wanted to automate exporting receipts from rippling but that wasn't really possible at the time. It was also very expensive and given that it couldn't do everything we wanted, the team stopped paying for it. In addition, workflow studio also has its downsides. I created many webhooks but they take quite a while to trigger. Webhooks are supposed to trigger instantly but in Rippling they can take up to 30 minutes. Review collected by and hosted on G2.com.

Infinite customization, The AI tool is extremely effective - rarely produces answers that are inaccurate or is unable to perform a task that you ask it, powerful workflows, great 3rd party integrations with most modern software, the Ripple effect is fantastic for insuring data is accurate across all of the HR functions Review collected by and hosted on G2.com.

Support is disjointed and compartmentalized. Expect to be transferred multiple times to reach the right department as knowledge about other modules seemed to be confined to separate support teams. User interface is not easy to learn and is very dense. Certain modules are half baked, white label and just unfinished. Rippling Recruiting is missing key functions that are very standard with other ATS platforms. In 2026, you should not use this ATS unless you want your team to be frustrated and spending much more time reverse engineering solutions to simple admin tasks. Review collected by and hosted on G2.com.