Paycor Reviews & Product Details

It brings the entire employee life cycle into a single management platform. We’ve saved approximately $200K per year by switching from our previous HRIS platform, along with additional hours saved each week by our HR team. The API integration features work really well, and the user interface is modern and easy to use. Onboarding is now very straightforward, and new employees can complete everything they need directly in the app. Review collected by and hosted on G2.com.

The response time for support tickets could be faster. When we submit a ticket, it sometimes takes a full 24 hours to get a reply, depending on the topic, and occasionally even longer. For tax-related questions, we sometimes have to follow up to get an answer. Review collected by and hosted on G2.com.

I like all of the technology-guided systems. I also like that there is a tool or resource for everything you could need for a business, such as performance and compensation management, etc. Review collected by and hosted on G2.com.

Support has been a challenge for us. We’re based on the West Coast, and getting help for anything after a certain time is next to impossible. Review collected by and hosted on G2.com.

The most helpful thing about Paycor is having so many HR functions in one system. I use payroll, time tracking, recruiting, and Engage to manage daily HR tasks and communicate with employees. Having these tools in one place helps me stay organized, saves time, and makes my work more efficient. Review collected by and hosted on G2.com.

What I like least about Paycor is customer support. When I submit a ticket, it can take more than 14 days to resolve, and I feel that the urgency of the issue is not always taken into account. I believe that Paycor should assign a dedicated account representative who can serve as a main point of contact, coordinate support requests, and follow up on unresolved issues. I also find the reporting tools a little difficult to use and think they could be more user-friendly. Review collected by and hosted on G2.com.

Once you're set up, payroll runs smoothly and the mobile app makes it easy for employees to check pay stubs and request time off without constantly reaching out to HR. Review collected by and hosted on G2.com.

Paycor gets the job done, but it's more of a "good enough" platform than a standout one. The biggest value is consolidation — payroll, HR, and scheduling under one roof, which genuinely reduces administrative chaos for mid-sized teams.

UI/UX: Functional but inconsistent. Some modules feel modern while others, especially reporting, feel outdated and clunky. Navigation logic isn't always intuitive, and new users will spend more time than expected just figuring out where things live.

Integrations: Possible but not seamless. Connecting third-party tools like accounting software requires manual setup and occasional babysitting. It works eventually, but don't expect plug-and-play.

Performance: Generally stable. Payroll processing runs reliably, and the mobile app holds up well for employee self-service tasks like viewing pay stubs or requesting time off. No major crashes, but occasional slowness during peak usage.

Pricing/ROI: The base quote looks reasonable until the add-on modules start stacking up. ROI is real if you're replacing multiple disconnected tools, but go in with eyes open — the final cost will likely exceed what you were initially shown.

Support/Onboarding: Onboarding flow for new hires is one of Paycor's stronger points. Customer support, however, is inconsistent. Response times during critical moments like a payroll run are too slow for a platform handling something this important.

AI/Intelligence: Minimal and not a differentiator. Basic reporting exists but there's nothing meaningfully intelligent about how the system surfaces insights or flags anomalies. This area feels underdeveloped compared to newer competitors. Review collected by and hosted on G2.com.

For the most part Paycor is extremely user friendly. The interface from both management and field techs is very easy and dare I say fool-proof. Review collected by and hosted on G2.com.

So, I do have an open ticket that I am working with Paycor to figure out and it has been over a series of emails that I feel like I have answered the same question multiple times. And it is still not resolved - so not super timely but I feel like they will get it soon. Review collected by and hosted on G2.com.

I've really enjoyed using Paycor as an employee. The interface is clean and super easy to navigate, making it a breeze to find pay stubs, tax forms, PTO balances, and other important information. It works reliably, and I haven't had any major issues with loading or accessing features. While I don't use its integrations or know the pricing on my end, everything fits smoothly with my company's HR and payroll processes.

The onboarding was straightforward, and I was able to dive right in without needing much help. I also like the self service features and automated tools they make handling everyday HR tasks quick and hassle free. Overall, Paycor gives a simple and efficient way to manage work related info. Review collected by and hosted on G2.com.

One downside of Paycor is that some features can be a bit tricky to find, especially if you don't use them often. Sometimes, the mobile app and website can feel a little slow during busy times, too. As an employee, I also can’t access all the HR info I might need, so I often have to reach out to HR instead of finding answers in the system. Overall, though, these are just minor annoyances and haven’t really affected my daily experience too much. Review collected by and hosted on G2.com.

I like that Paycor is integrated with most of my other benefit systems and accounts. I can update information one time in Paycor and all of the other systems get the information they need to set up and maintain accounts for the most part. Review collected by and hosted on G2.com.

Paycor reporting is not user friendly. I would love to be able to easily select what pieces of information I want in a custom report rather than trying to find a template that has some of it and try to add the information I need. I would also love for benefits notifications to appear on my main dashboard rather than have to go into that platform separately to see if I have any pending tasks. Review collected by and hosted on G2.com.

I don't really like anything specific about Paycor Review collected by and hosted on G2.com.

It seems to have issues all the time. About half the time when I clock in or out on my phone instead of my computer, it does not record the punch. Sometimes when I clock out for lunch and then come back half an hour later to clock back in, it is still processing my earlier punch. It's complicated to check the time card and then report a missed punch. It should be possible to report a missed punch from the time card page. Sometimes when I try to clock in from my phone, it says my username and password are not valid. More than once, it has told me I do not have an account with Paycor when I tried to sign in on my desk computer. In the past, vacation/APTO/sick time has randomly disappeared. It is very easy to make a mistake when requesting time off, and it can be hard to fix the mistake if you make one, especially if you are working from your phone, not a desktop. Review collected by and hosted on G2.com.

I like the simplicity of the home page and that I can find all or most of my information in one place. I also like that I have the ability to access my information from anywhere with the appropriate credentials. Review collected by and hosted on G2.com.

This may not be a huge deal, but I do wish that the PTO balance showed the exact amount. For example, it will show 17.21 instead of 17.2137. I like that I receive my direct deposit checks 2 days early; however, I really dislike that I can' t see the pay details until Friday (our actual payday). I previously mentioned that I do like the simplicity of the home screen but I feel like there is a lot of unnecessary info displayed there. I'm aware that there are customization options available to me but to be honest, I haven't really messed around with that much. I also wish it provided your total number of hours for the day as you move along. I'd like to see the exact number of minutes/hours I've been here even before clocking out for a break of the end of the day. Review collected by and hosted on G2.com.

I think in general, just the value you get for the dollar with Paycor is a good economical solution that provides a fairly robust offering. We value some of their app and tracking features because there's some ease of use there. Additionally, their general payroll and HR modules provide some benefit. Review collected by and hosted on G2.com.

It's challenging. It was really challenging. I think we got okay support, but it was actually a very challenging setup to really figure out how to use. I think in general, they're just not a super robust solution and they're not very innovative. And that really comes into play with some of their support when there's issue management and just takes a very long time. It feels like a lower end product kinda you get what you pay for. And that's, to start me, I think past that, we would just hope to see a more rich feature set evolving with where they're it seems like they've stagnated some. Review collected by and hosted on G2.com.