---
title: QuickBooks Online Reviews
meta_title: QuickBooks Online Reviews, Features, and Pricing 2024
meta_description: Learn more about QuickBooks Online features and pricing through
  reviews from real, verified G2 users.
aggregate_rating:
  rating_value: 4.0
  review_count: 3850
  scale: '5'
date_modified: '2026-07-03'
parent_category:
  name: Accounting & Finance
  url: https://www.g2.com/categories/accounting-finance
---

# QuickBooks Online Reviews
**Vendor:** Intuit  
**Category:** [Accounting Software](https://www.g2.com/categories/accounting)  
**Average Rating:** 4.0/5.0  
**Total Reviews:** 3,850
## About QuickBooks Online
Easy Online Accounting to Organize Your Finances in One Place. Run your entire business with the #1 small business cloud accounting solution!



## QuickBooks Online Pros & Cons
**What users like:**

- Users find QuickBooks Online to be **intuitive and user-friendly** , making financial management efficient and hassle-free. (222 reviews)
- Users appreciate the **synchronization with various software** , enhancing collaboration and efficiency within their teams. (65 reviews)
- Users love the **cloud-based access** of QuickBooks Online, making financial management seamless and efficient. (64 reviews)
- Users value the **easy access** of QuickBooks Online, appreciating the convenience of managing finances from anywhere. (63 reviews)
- Users value the **invoice management features** of QuickBooks Online, enabling efficient tracking and performance analysis of projects. (60 reviews)
- Reporting (58 reviews)
- Users find QuickBooks Online to be **intuitive and user-friendly** , simplifying management of finances and documents. (57 reviews)
- Users appreciate the **user-friendly interface** of QuickBooks Online, enabling easy management of finances and documents. (56 reviews)
- Access (54 reviews)
- Easy Setup (50 reviews)

**What users dislike:**

- Users find the **missing features** in QuickBooks Online can hinder usability and complicate data tracking efforts. (75 reviews)
- Users find QuickBooks Online **too expensive** , especially given the lack of strong customer support and hidden charges. (66 reviews)
- Users express frustration with **poor customer support** , highlighting difficulties and lack of responsiveness when seeking assistance. (49 reviews)
- Users express concerns about **high fees** for QuickBooks Online, feeling prices are exorbitant compared to alternatives. (46 reviews)
- Users find the **learning curve challenging** , requiring time to adapt to report generation and browser use. (44 reviews)
- Users find QuickBooks Online has **limited customization** , making it challenging to tailor the tool to specific needs. (43 reviews)
- Pricing Issues (31 reviews)
- Slow Performance (30 reviews)
- Syncing Issues (28 reviews)
- Not User-Friendly (26 reviews)

## QuickBooks Online Reviews
  ### 1. QBO

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 22, 2023

**What do you like best about QuickBooks Online?**

I really love how easy it is to review the bank feeds and complete the monthly bank and credit card reconciliations. I also appreciate being able to customize reports and save them, so they’re simple to pull up again later when I need them.

**What do you dislike about QuickBooks Online?**

The reports: I’m much more familiar with the Desktop reports than the Online ones, and I’ve found the reports in QBO to be less user-friendly. I’m getting more comfortable with them month by month, and using the reports has definitely become easier as I learn my way around. That said, the filter options still aren’t as strong as the options in Desktop.

**What problems is QuickBooks Online solving and how is that benefiting you?**

QBO has been great for helping us keep track of all our companies, their employees, and their expenses. It makes it much easier to stay organized and see everything in one place.

  ### 2. Boosts Automation, Needs Better Bill Workflow

**Rating:** 3.5/5.0 stars

**Reviewed by:** Patricia A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 05, 2026

**What do you like best about QuickBooks Online?**

I like QuickBooks Online because it automatically adds bank transactions to my books, which greatly reduces manual tasks. I also appreciate the ability to sync transactions from my bank directly with QuickBooks. This feature is really valuable as it saves a lot of time and effort. Additionally, being able to use QuickBooks in the cloud is a significant advantage. It allows for easier sharing with external accountants.

**What do you dislike about QuickBooks Online?**

The workflow for bill approvals. I signed up for bill paid but I had to unsubscribe because there's no way to manually add approvers to each bill.

**What problems is QuickBooks Online solving and how is that benefiting you?**

I use QuickBooks Online for managing finances, invoicing, payroll, and tracking expenses. It automatically adds bank transactions, reducing manual tasks. Switching from QuickBooks Desktop to QuickBooks Online lets me use it in the cloud and share it with external accountants.

  ### 3. User-friendly and affordable for small-size companies, but rigid for complex workflows.

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 29, 2026

**What do you like best about QuickBooks Online?**

User-friendly and easy to navigate, and very affordable. It's a good fit for small to mid-sized companies that don't have overly complicated processes. It integrates with other systems, but integration often requires a significant amount of work or the use of third-party tools that can be expensive. Performance is solid since it's hosted online. Support is decent—I would rate it 7/10—and I haven't seen much AI use in it yet.

**What do you dislike about QuickBooks Online?**

Ridit and can't be customizable  for complicated processes, reporting is not as customizablre also, integration with other tools require much work or 3rd party systems that could cost alot.

**What problems is QuickBooks Online solving and how is that benefiting you?**

Affordable and adequate for small-sized companies.

  ### 4. Convenient Anywhere Access, but Desktop Still Feels More User-Friendly

**Rating:** 3.5/5.0 stars

**Reviewed by:** Maria H. | Operations Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 16, 2026

**What do you like best about QuickBooks Online?**

QuickBooks Online is convenient because you can access it from any computer, anywhere.  Other than that I prefer the old QuickBooks Desktop layout better,

**What do you dislike about QuickBooks Online?**

I don't find it as user-friendly as basic bookkeeping functions.  In desktop everything I needed was easy to find, not so in the Online version.

**What problems is QuickBooks Online solving and how is that benefiting you?**

It only solves the fact that I can access it anywhere and that our accountant can access it from their state.

  ### 5. QuickBooks Online Makes Cash Visibility Easy With Useful Integrations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Eileen S. | Assitant Controller, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 29, 2026

**What do you like best about QuickBooks Online?**

QuickBooks Online makes it easy to see the company's cash position using the banking app.  I also appreciate that the accountants can view and make entries

**What do you dislike about QuickBooks Online?**

The pop-ups that occur can be annoying to me.  Other than QuickBooks Online is  has many integrations that I find useful

**What problems is QuickBooks Online solving and how is that benefiting you?**

The online help is very beneficial.  I also experience a very good, helpful search bar.  The standard reporting provides me with a high-level format, but can drill down to the details

  ### 6. Easy, Accessible Accounting with QuickBooks Online

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 30, 2026

**What do you like best about QuickBooks Online?**

What I like best about QuickBooks Online is its ease of use and accessibility. It makes managing finances simple with features like automated bank feeds, real-time reports, and seamless integrations, all accessible from anywhere.

**What do you dislike about QuickBooks Online?**

What I dislike about QuickBooks Online is that some features can feel limited or less flexible, especially when handling more complex accounting needs. It can also be difficult to customize certain reports, and occasional syncing issues with integrations can be frustrating.

**What problems is QuickBooks Online solving and how is that benefiting you?**

QuickBooks Online helps streamline financial management by centralizing accounting, invoicing, and expense tracking in one place. This reduces manual work, improves accuracy, and gives real-time visibility into financial performance, allowing for faster and more informed decision-making.

  ### 7. Effortless Financial Management and Integration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jamiel M. | Resource Development Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 16, 2026

**What do you like best about QuickBooks Online?**

I love how easy QuickBooks Online is to use and the design of the interface. I really appreciate how it integrates with so many of the platforms we're already using, making it incredibly convenient. It's great for keeping accurate financial records, and it integrates seamlessly with our donor CRM to ensure that all financial data aligns across systems and with our bank records. QuickBooks Online is considered one of the best accounting tools, and this is evident as it has direct integrations with many other apps and platforms, including integration through Zapier. It's perfect for managing our financials in-house due to these capabilities.

**What do you dislike about QuickBooks Online?**

N/A it is awesome

**What problems is QuickBooks Online solving and how is that benefiting you?**

We use QuickBooks Online to track spending, donations, and grants. It solves problems with accurate financial records and integrates with our donor CRM. It's easy to use, integrates with many platforms, and is accessible for our hybrid team, modernizing our financial management.

  ### 8. Smart Activity-Based Suggestions Make It Effortless to Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Julia A. | US Tax Accountant, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 16, 2026

**What do you like best about QuickBooks Online?**

It offers suggestions based on my past activities, which makes it easier to use.

**What do you dislike about QuickBooks Online?**

The UI has updates, and sometimes it takes a bit of time to adjust to the new changes.

**What problems is QuickBooks Online solving and how is that benefiting you?**

It centralizes financial data, so instead of juggling spreadsheets, receipts, and manual records, everything—income, expenses, invoices, and bank transactions—is in one place. This reduces errors and saves a lot of time on reconciliation.

  ### 9. Accessible Cloud Accounting with Automation and Clear Financial Visibility

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ernest T C. | Accountant, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 26, 2026

**What do you like best about QuickBooks Online?**

Accessibility, automation, and clear visibility into your finances. Since it’s cloud-based, I can access my books anytime, anywhere—whether I’m at my desk or on the go.

**What do you dislike about QuickBooks Online?**

Can get expensive.

The monthly subscription fees can really add up over time, especially if you end up moving to a higher tier. On top of that, a lot of the key features—like payroll, inventory, and advanced reporting—either cost extra or require upgrading to a more expensive plan.

**What problems is QuickBooks Online solving and how is that benefiting you?**

QuickBooks Online helps me track, verify, and correct financial data accurately, without everything becoming messy or inconsistent. It keeps the process organized and makes it easier to maintain clean, reliable records.

  ### 10. Simple Automation That Saves Our Small Team Time

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brad M. | Sr. Acct Exec, Marketing Manager, Director of Sales, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 19, 2026

**What do you like best about QuickBooks Online?**

We are a small company; software simplicity and automation save us lots of time.

**What do you dislike about QuickBooks Online?**

As a small business, we use QBO. Although it’s been updated several times over the years and the menus change, we learn the updates, adjust, and keep adapting.

**What problems is QuickBooks Online solving and how is that benefiting you?**

It quickly shows us how the business is doing on our dashboard and helps automate several areas of our business from an accounting perspective, making it easier to stay on top of day-to-day financial tasks.

  ### 11. Clear View of the Company's Full Financial Picture in One Place

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Environmental Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 23, 2026

**What do you like best about QuickBooks Online?**

Most of the time, I can see my full financial picture in one place, as long as the transactions have cleared in my accounts.

**What do you dislike about QuickBooks Online?**

When there’s an issue, there doesn’t seem to be any manager available to speak with about it.

**What problems is QuickBooks Online solving and how is that benefiting you?**

They’ve added the AI feature, but so far it hasn’t been that helpful. Its guesses for categorizing expenses have been pretty weak. It has been good at matching deposits to invoices when clients pay just one invoice at a time. The matching feature is also helpful when I’m trying to categorize deposits that cover multiple invoices.

  ### 12. Comprehensive Accounting App with Outstanding Support

**Rating:** 4.0/5.0 stars

**Reviewed by:** K E. | Project Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 07, 2026

**What do you like best about QuickBooks Online?**

Fully fledged accounting app that is widely used in organizations and businesses across US and Canada. It's considered the industry standard for accouting. The support team is top notch, if you need any help they get it resolved in timely manner. Once you get your head around QBO, it's easy to use and operate on a daily basis. It has various and wide integrations with other softwares.

**What do you dislike about QuickBooks Online?**

Customization to fit a specific business requirements or needs is currently limited. They should extend the customization of the invoices, bills and other financial documents to meet every customers expectations. They should allow customer to request for new features that might benefit them to be added to the platform.

**What problems is QuickBooks Online solving and how is that benefiting you?**

It works as a centeralized accounting and inventory mangement systems. Also it allows orders/ invoices to paid (payment to be collected) from within Quickbooks online.

  ### 13. Intuitive, Clear UI—But Support and Integrations Need Improvement

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 30, 2026

**What do you like best about QuickBooks Online?**

I like how clear the UI is. It is well organized and pretty intuitive. Great for non-accountants to use. Quick and easy to keep up with day-to-day transactions.

**What do you dislike about QuickBooks Online?**

I have found the support not very helpful. I've really stuggled to get my issues resolved or to even hear back from the support team. My most recent case was closed without a resolution after I didn't respond for one day. They claimed they would re-open the case and contactme shortly but that never happened. Also, the integration with other software could be much better.

**What problems is QuickBooks Online solving and how is that benefiting you?**

It is solving the problem of keeping up with day-to-day transactions and bookkeeping. It does quite well with that. It's a great way to organize transactions quickly and easily.

  ### 14. QuickBooks Online: Intuitive to Learn with Helpful AI Trend Insights

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nic  B. | LMO Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 07, 2026

**What do you like best about QuickBooks Online?**

I've found QuickBooks Online to be quite easy and intuitive to learn. The AI integration has been helpful finding trends and/or misallocated transactions.

**What do you dislike about QuickBooks Online?**

Integrating QuickBooks Online with the general ledger in our payroll system was difficult, but support was helpful and we were able to make it work.

**What problems is QuickBooks Online solving and how is that benefiting you?**

We previously used the desktop version of QuickBooks and struggled with access for our Accountant and each member of the team. QuickBooks Online has made access and integration with our Accountant much easier.

  ### 15. Easy Login, but QuickBooks Navigation Can Be Confusing

**Rating:** 3.0/5.0 stars

**Reviewed by:** Jade L. | Administrative Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 14, 2026

**What do you like best about QuickBooks Online?**

It is easy to log in to which is much appreciated when so many things take multiple steps these days.

**What do you dislike about QuickBooks Online?**

I think QuickBooks is very confusing to navigate and can be hard to get from time entries to viewing pay information etc.

**What problems is QuickBooks Online solving and how is that benefiting you?**

Honestly my company has decided to move from suing QuickBooks to another service that better serves our needs. I don't believe it solves any problems besides we get paid on time most of the time.

  ### 16. Intuitive Accounting with Real-Time Insights, Needs Improved Navigation

**Rating:** 3.5/5.0 stars

**Reviewed by:** Shashikumar  Y. | Implementation Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 28, 2026

**What do you like best about QuickBooks Online?**

I appreciate how QuickBooks Online transforms accounting from a messy, manual process into something clear and actionable. It provides real-time visibility into outstanding balances and offers automation like recurring payments. I love that I can access it anywhere, anytime, and it acts as a live dashboard of the financial health of my business. I also find it useful for tracking invoices, payments, and outstanding balances in real-time, and generating reports that give clear visibility and insights.

**What do you dislike about QuickBooks Online?**

Navigation isn't intuitive especially for new users. Pricing tiers can feel restrictive.

**What problems is QuickBooks Online solving and how is that benefiting you?**

QuickBooks Online tracks invoices, payments, and outstanding balances in real time, generates insightful reports, and transforms accounting from messy to clear. It provides automation, allows access anytime, and acts as a live financial dashboard.

  ### 17. Effortless Bookkeeping and Seamless Integration with QuickBooks Online

**Rating:** 4.0/5.0 stars

**Reviewed by:** Richard R. | Principal, Tax Advisor, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 16, 2025

**What do you like best about QuickBooks Online?**

QuickBooks Online has earned its reputation as the industry standard for small business bookkeeping, and it’s easy to see why. The cloud-based platform allows me to access my books from anywhere, whether I’m at my desk or traveling, which is a significant advantage over traditional desktop software. 

Another notable benefit is how smoothly QBO integrates with other Intuit products. The entire ecosystem feels unified—bookkeeping, tax preparation, invoicing, and advisory tools all work together effortlessly. This level of integration streamlines my workflow and helps keep my financial records accurate and consistent across different platforms. For maintaining compliance and building client trust, that reliability is truly invaluable.

**What do you dislike about QuickBooks Online?**

While QBO offers robust features, it can become costly compared to other options, particularly when you begin adding extra modules. The interface, although effective, may seem daunting to newcomers, and there is a noticeable learning curve for advanced functionalities. Although I have found alternatives that are simpler to use or tailor to my business, what draws me to QBO is the comprehensive Intuit ecosystem, which includes access to live payroll and bookkeeping support whenever I need it.

**What problems is QuickBooks Online solving and how is that benefiting you?**

QBO addresses the challenge of maintaining accurate and professional bookkeeping records by offering an industry-standard platform that small businesses trust. Its cloud-based nature means I am no longer restricted to a single computer or office; I can access and update my books from anywhere, which greatly enhances my flexibility. The seamless integration with other Intuit products, such as ProConnect and QBOA, helps eliminate fragmented workflows, making my processes much more efficient. QBO also ensures that my financial records are audit-ready and widely accepted across various industries, which reduces risk and boosts my credibility. The intuitive cloud interface allows me to easily review balances, reconcile accounts, and monitor cash flow without the hassle of searching through paper files or outdated desktop software.

These features benefit me in several ways. I save significant time because bookkeeping, tax preparation, and invoicing are all connected within a single ecosystem. The flexibility to manage my books on the go supports both client responsiveness and business continuity. Integrated workflows help minimize errors and keep my records consistent, which is essential for compliance and fiduciary responsibilities. Using a recognized industry standard also reassures my clients and partners that my records are reliable and well-maintained. Ultimately, by removing technical obstacles, QBO allows me to focus more on providing advisory services and strategic planning, rather than getting bogged down in bookkeeping logistics.

  ### 18. Easy Invoicing and Expense Tracking, but the Price Feels High

**Rating:** 3.5/5.0 stars

**Reviewed by:** Somto U. | Founder &amp; CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 28, 2026

**What do you like best about QuickBooks Online?**

I like how easy it makes invoicing and expense tracking, and how it keeps everything in one place.

**What do you dislike about QuickBooks Online?**

The price feels expensive. The mileage auto tracker also disconnects often and sometimes stops tracking without me realizing it.

**What problems is QuickBooks Online solving and how is that benefiting you?**

QuickBooks Online helps me keep bookkeeping, invoicing, expense tracking and reporting all in one place instead of juggling spreadsheets and different tools. It saves me time, helps me stay organized, and gives me a clearer picture of cash flow and business finances, which makes decision making easier.

  ### 19. Director of Operations

**Rating:** 4.0/5.0 stars

**Reviewed by:** Pamela L. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 07, 2026

**What do you like best about QuickBooks Online?**

I like that team members can also view in real time. In general it works well and helps us stay on track.

**What do you dislike about QuickBooks Online?**

You could have multiple companies on the desktop version. There isn't a way to do that now. And there is no discount even if you want to do that. This pricing has really effected how I view the online version.

**What problems is QuickBooks Online solving and how is that benefiting you?**

The software does a good job organizing costs and reporting to the board in a meaningful way.

  ### 20. Multiple Ways to Get Things Done Makes It Easy to Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mia A. | Office Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 11, 2026

**What do you like best about QuickBooks Online?**

I like that there are multiple ways to access the same thing, which makes it easier to use depending on what I need at the moment.

**What do you dislike about QuickBooks Online?**

They are constantly changing where things are placed, which makes it hard to keep up.

**What problems is QuickBooks Online solving and how is that benefiting you?**

They provide guides that walk you through the process, which is really handy when you need a bit of direction.

  ### 21. Send me all the alternatives, I would love nothing more than to ditch QB

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Business Supplies and Equipment | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 23, 2026

**What do you like best about QuickBooks Online?**

Built for ecommerce (unfortunately, we aren't ecommerce based)

**What do you dislike about QuickBooks Online?**

**NOTE - on pro version
Will not print pay stubs (must go create a separate report for each vendor if you need to include all invoices on a separate pay stub)
Customer Support is TERRIBLE. 
No work around for work order tracking (previously used sales orders in desktop, not a workable option in online). 
Things that were user-friendly in desktop (like chart of accounts & bank ledgers, for ex. are a giant PITA)
You cannot backup your data (without a 3rd party app) and "exporting" is so limited you will lose everything if there's an issue.
Again, cannot be overstated just how bad their support is.
Migrating from desktop took over 3 weeks to correct issues and the advice from reps would've horribly screwed up PL/balance sheet so be prepared to figure it out yourself or pay for their accountant service.

Sidenote, I also work in QB online for a non-profit (in addition to my for-profit day job) - their 'non-profit accounting' is just the for profit software with different labels slapped onto reports, there is NO fund accounting capability.

Lastly, their support is terrible, do NOT trust their advice, it is often bad. If you don't understand your books get a second opinion before doing anything they recommend to solve an issue.

**What problems is QuickBooks Online solving and how is that benefiting you?**

At this point it has only created problems, I wish I never ever migrated to it. Currently looking again to see if there is ANY other option I can move to.

  ### 22. Versatile Tool for Dashboard Creation with Easy API Access

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 28, 2026

**What do you like best about QuickBooks Online?**

I like using QuickBooks Online for making dashboards for my CFO, particularly because I can use its API to get the needed data for data analysis. I appreciate the playground sandbox feature which shows the get URL and the response, allowing me to cross-check information with QuickBooks Online. I also enjoy how easy it is to navigate to the financial statements and the ability to make a favorite by pressing a star. The initial setup was quite easy too.

**What do you dislike about QuickBooks Online?**

They don't show the EBITDA, they don't have it anywhere so it would be nice if we could get it calculated.

**What problems is QuickBooks Online solving and how is that benefiting you?**

I can use QuickBooks Online's API to get the needed data for dashboards, which helps with data analysis.

  ### 23. Powerful Integrations That Cut Manual Work by 75%

**Rating:** 5.0/5.0 stars

**Reviewed by:** Wankel G. | Fractional Finance Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 07, 2026

**What do you like best about QuickBooks Online?**

It's ability to integrate with other systems like my bank, payroll software and even my cloud-based project management software. These integrations cut my manual work out by about 75%!

**What do you dislike about QuickBooks Online?**

What I dislike most is its inability to open two or more different company accounts at the same time. This causes inconvenience when trying to post intercompany journals and doing reconciliations between them.

**What problems is QuickBooks Online solving and how is that benefiting you?**

The ease of uploading journals through import is making my monthend much faster and the financials itself is accurate because it is mostly posted by uploads, not manual input.

  ### 24. Cloud Access and Bank Feeds Shine, But Not Yet a Full QuickBooks Enterprise Replacement

**Rating:** 3.5/5.0 stars

**Reviewed by:** Shawn B. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 23, 2026

**What do you like best about QuickBooks Online?**

For me, it's the fact that its in the cloud. I can be anywhere, and access it either by browser or by app. The bank integrations also help make my job a lot easier as it brings in my feeds.

**What do you dislike about QuickBooks Online?**

It is still not able to do the job of Quickbooks Enterprise Desktop. This causes a lot of issues with difficult clients.

**What problems is QuickBooks Online solving and how is that benefiting you?**

This allows me to make payroll and pay taxes to the city, state, and federal government. I like this a lot.

  ### 25. Great Payments Automation, but a Restricted API and Weak Transaction Classification

**Rating:** 3.0/5.0 stars

**Reviewed by:** Mohammad  A. | Director of Finance, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 29, 2026

**What do you like best about QuickBooks Online?**

I like the Quickbooks Online payment enablement and automation (this is however for US-Based Companies only unfortunately). I also like how they consolidated their menus recently to enable faster/easier menu access

**What do you dislike about QuickBooks Online?**

API access is very restricted and it is one of the most difiicult APIs I have worked with. Transaction classification in the bank transactions module is not so smart even after AI was implemented.

**What problems is QuickBooks Online solving and how is that benefiting you?**

Bookkeeping, payments & collections. It is helping my finance automations workflow to a certain extent

  ### 26. Great UX with Room for Feature Enhancements

**Rating:** 4.5/5.0 stars

**Reviewed by:** Charlotte H. | Director of Finance, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 28, 2026

**What do you like best about QuickBooks Online?**

I think the UX in QuickBooks Online is generally easy and it has the features I need. The initial setup was pretty easy.

**What do you dislike about QuickBooks Online?**

I also find the updates sometimes come on too often. I appreciate improvements and understand that changes can and should happen, but the learning curve to adapt to a new look or features can get tiring when it keeps happening. More efficient editing would be nice, like being able to apply changes to multiple estimates at once instead of one by one.

**What problems is QuickBooks Online solving and how is that benefiting you?**

I use QuickBooks Online to manage A/R and A/P, and generate standard and custom financial reports.

  ### 27. Cloud Accessibility with Easy Interface, but Costly

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ryan G. | Principal Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 01, 2026

**What do you like best about QuickBooks Online?**

I like that QuickBooks Online allows us to easily download bank account and credit card information to share with our accountant and keep track of our bookkeeper's progress online. I love its cloud-based nature, which makes it accessible by many people without needing a VPN, and it limits server and location limitations while protecting information better. The initial setup was very easy, which I appreciate.

**What do you dislike about QuickBooks Online?**

It can be a large adjustment from using the desktop version. Interface wise. Also the constant cost.

**What problems is QuickBooks Online solving and how is that benefiting you?**

QuickBooks Online allows us to easily download bank and credit card information to share with our accountant and track bookkeeping progress online. Its cloud accessibility removes server constraints and enhances information security.

  ### 28. Robust Features, Clunky Updates

**Rating:** 4.0/5.0 stars

**Reviewed by:** James L. | Director of Finance, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 30, 2026

**What do you like best about QuickBooks Online?**

I like that QuickBooks Online is accessible on the go, providing the flexibility I need. The customizable reports feature is very beneficial, as it allows me to create tailored reports for different audiences, whether they're investors or internal business users, without having to start from scratch each time. I also appreciate the multiple formatting options, which help me meet my specific needs.

**What do you dislike about QuickBooks Online?**

Some of the new versions of reports that have been released have been clunky and have created some manual workarounds on my part. So some more user experience testing by Intuit would be helpful before rolling out new formats.

**What problems is QuickBooks Online solving and how is that benefiting you?**

QuickBooks Online solves our issue of open receivables and tracks our payables effectively.

  ### 29. Easily Manage Multiple Companies in One Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 09, 2026

**What do you like best about QuickBooks Online?**

I like that I can manage multiple companies through the same platform. It lets me become familiar with the program while still tailoring it to each company’s individual needs.

**What do you dislike about QuickBooks Online?**

I don’t like that I can’t quickly and easily toggle between companies the way the bookkeeper or accounting function allows.

**What problems is QuickBooks Online solving and how is that benefiting you?**

I like that I can access QB Online from anywhere as long as I have my login information. That means if I leave my laptop at home or unexpectedly can’t make it into work, I can still log in and get things done from home.

  ### 30. Reliable and User-Friendly for Small Business Finances

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ashley B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 28, 2026

**What do you like best about QuickBooks Online?**

I find QuickBooks Online to be a great tool for our small business. It manages our financial statements, reporting, and reconciliations simply and efficiently. The platform keeps our vendors and expenses organized, saving us time and reducing errors. I like that it gives us a clear, up-to-date picture of our finances, helping us stay on track. It's a reliable and user-friendly solution for keeping our business finances in order. Additionally, the integration with Salesforce and the super easy initial setup were definite pluses.

**What do you dislike about QuickBooks Online?**

I do not have any current dislikes

**What problems is QuickBooks Online solving and how is that benefiting you?**

QuickBooks Online manages our financial statements efficiently, keeps vendors and expenses organized, saves time, reduces errors, and provides an up-to-date picture of our finances.

  ### 31. User-Friendly and Efficient for Business Operations

**Rating:** 4.0/5.0 stars

**Reviewed by:** Harsh K. | Admin, Packaging and Containers, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 28, 2026

**What do you like best about QuickBooks Online?**

I use QuickBooks Online for all our business operations, including order processing and accounting transactions. I find it very user-friendly, which makes tasks easier. I like how quickly I can handle accounts payable and receivable, and I appreciate the feature that allows me to copy one order and create a new one within seconds. The initial setup was very easy, which was a big plus for us.

**What do you dislike about QuickBooks Online?**

Part number don't have many details such as you cannot add pictures, weight dimensions

**What problems is QuickBooks Online solving and how is that benefiting you?**

QuickBooks Online handles all our business operations, like order processing and transaction entries, whilst making AP and AR tasks quicker and easier. It's user-friendly and allows copying and creating orders fast.

  ### 32. Seamless Integrations That Save Time

**Rating:** 4.0/5.0 stars

**Reviewed by:** Erin L. | Partner, Finance &amp; Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 25, 2025

**What do you like best about QuickBooks Online?**

QBO is valuable because it integrates with a wide range of systems and apps, which helps reduce the processing time for various tasks. While it does require some effort and time to set up, connect, and map everything correctly, once everything is running smoothly, it truly saves a significant amount of time.

**What do you dislike about QuickBooks Online?**

There are a few system quirks that can be quite troublesome, and I found that Intuit support was not very effective in resolving them. We experienced problems with our payroll not posting correctly, and no one seemed able to identify the cause. It took several months of making manual corrections before the issue was finally resolved.

**What problems is QuickBooks Online solving and how is that benefiting you?**

This software streamlines our daily accounting tasks, making them much quicker to complete. As a small nonprofit with limited administrative staff, we rely on QBO to help us efficiently manage over 40 actively funded projects, even though we have only a few resources available.

  ### 33. Best accounting application I've ever used

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jack R. | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 26, 2023

**What do you like best about QuickBooks Online?**

I am still satisfied with most of things about QuickBooks, except two things as described in the question below.

**What do you dislike about QuickBooks Online?**

Sometimes, it does not allow me to sign in. I don't know why but my coworkers and I have this issue once a month. Also, the screen switching speed in QuickBooks is slow. It would be great if it could be improved quickly.

**What problems is QuickBooks Online solving and how is that benefiting you?**

Managing accounts, preparing financial statements by entering numbers in QBs, and a bank reconciliation. Furthermore, we can easily access QBs online from anywhere. When I used QBs desktop only, I had to download the app, but you don't need to do it anymore.

  ### 34. A necessary  tool, but a Steep Learning Curve

**Rating:** 3.0/5.0 stars

**Reviewed by:** Amit G. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 21, 2026

**What do you like best about QuickBooks Online?**

QuickBooks helps us track our expenditures, POs, sales, customers, and more.

**What do you dislike about QuickBooks Online?**

It’s a complicated piece of software that can do so much, but you almost need to take an entire course in order to become fluent with it. We firmly believe tools should be simple and helpful, this one can sometimes feel cumbersome and like a whole job in and of itself.

**What problems is QuickBooks Online solving and how is that benefiting you?**

Accounting and bookkeeping. It’s a familiar, industry-standard tool that our accountant prefers to use.

  ### 35. Great All-in-One Bookkeeping with Room for Better Support and Pricing

**Rating:** 3.5/5.0 stars

**Reviewed by:** Tracy J. | Owner, Accounting, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 21, 2025

**What do you like best about QuickBooks Online?**

It allows you to do both bookkeeping including AP/AR and payroll all in one place but also integrates with other software and automates the process of bringing in and categorizing sales for e-commerce platforms. It is more or less easy to use once you have been using it for awhile and allows for custom reports as well as now providing some new AI features to help automate tasks.

**What do you dislike about QuickBooks Online?**

The price is a little steep, and you are not locked in to a certain price that goes up from time to time. The customer service/support leaves a bit to be desired and a lot of times does not end up being able to solve your problem.

**What problems is QuickBooks Online solving and how is that benefiting you?**

QuickBooks online has allowed me to keep my bookkeeping clients all in one place, which makes onboarding new clients a breeze. It also allows me to offer my clients a discount by switching their billing through me and offers me rewards for each new client as well as my ProAdvisor status.

  ### 36. Effortless Invoicing and Reporting with a User-Friendly Interface

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bance B. | Operation &amp; Project Coordinator, Construction, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 18, 2025

**What do you like best about QuickBooks Online?**

I really like how easy it is to use and how quickly you can navigate through invoices, expenses, and reports. The interface feels clean and intuitive, so even if you’re not an accountant, you can find what you need. I also appreciate that everything is stored in the cloud, which makes it simple to update records from any device and keep the whole team aligned. The automatic syncing with banks and apps saves a lot of time and reduces errors, and the reporting tools are very helpful for getting a clear overview of how the business is doing.

**What do you dislike about QuickBooks Online?**

My main frustration is that some features feel limited unless you upgrade to a higher plan, especially when it comes to advanced reporting or multi-step workflows. At times the system can run slow or glitchy, especially when switching between tabs or uploading documents. Customer support can also be inconsistent, sometimes fast and helpful, other times it can take a while to get a clear answer. Integrations are good, but occasionally they break or need to be reconnected. Overall it works well, but there is definitely room for smoother performance and more flexibility.

**What problems is QuickBooks Online solving and how is that benefiting you?**

QuickBooks Online solves the problem of keeping all my financial data organized and up to date in one place. It helps me track income, expenses, and invoices automatically, which saves a lot of time compared to manual bookkeeping. The bank and app integrations reduce errors and make reconciliation much faster. Having reports and dashboards readily available also helps me make informed decisions for my business. Overall, it streamlines accounting tasks, reduces stress, and lets me focus more on growing my business instead of getting bogged down in paperwork.

  ### 37. Seamless CRM Integration That’s Super Easy to Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Melissa B. | Director of Advancement Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 02, 2026

**What do you like best about QuickBooks Online?**

Seamless integration into the CRM and super easy to use.

**What do you dislike about QuickBooks Online?**

It's difficult to part out how much was spent in a particular category if invoices have more than one class included.

**What problems is QuickBooks Online solving and how is that benefiting you?**

Tracking what invoices have been paid

  ### 38. Effortless Accounting with Top Notch Features

**Rating:** 4.5/5.0 stars

**Reviewed by:** Michael  M. | Project Management Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 30, 2026

**What do you like best about QuickBooks Online?**

I like the collaboration feature in QuickBooks Online because I can give my accountant access, and they can review what I've been keeping track of and fix my mistakes. I really like being able to just take photos of receipts, which keeps everything nice and orderly at the end of the year, so I don't have to go through a box of receipts. The initial setup was very easy and intuitive, which guided me right along.

**What do you dislike about QuickBooks Online?**

I feel like they increased their prices a lot. It's manageable, but the cost of the subscription plus the add-ons, like payroll, really adds up. And some of their competitors like FreshBooks are starting to look like a good option.

**What problems is QuickBooks Online solving and how is that benefiting you?**

I use QuickBooks Online to manage my business, snap receipt photos, and automate bank feeds. It extracts vendor info, suggests transaction categories, and speeds up invoicing. The collaboration makes it easy to give my accountant access, and everything stays orderly without manual tracking.

  ### 39. Effortless Accounting and Time-Saving Automation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tehreem G. | ESL volunteer instructor, Enterprise (> 1000 emp.)

**Reviewed Date:** January 06, 2026

**What do you like best about QuickBooks Online?**

I like how QuickBooks Online keeps everything in one place and makes day-to-day accounting tasks easy to manage. The interface is user-friendly, it syncs well with bank accounts, and it saves a lot of time by automating invoicing, expense tracking, and reports.

**What do you dislike about QuickBooks Online?**

The pricing can be expensive as your business grows, and some useful features are locked behind higher-tier plans. It can also feel slow at times, and customer support isn’t always as responsive or helpful as expected.

**What problems is QuickBooks Online solving and how is that benefiting you?**

QuickBooks Online solves the problem of managing accounting tasks in one organized system. It helps track income and expenses, reconcile bank transactions, generate financial reports, and stay on top of taxes, which reduces manual work and errors. This makes accounting more efficient, accurate, and less time-consuming.

  ### 40. Polished and Reliable, but Add-Ons Can Feel Nickel-and-Dime

**Rating:** 3.5/5.0 stars

**Reviewed by:** Domingo B. | CEO, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 28, 2026

**What do you like best about QuickBooks Online?**

QBO is an industry standard, and because of that, the benefits are numerous. The most obvious are that it’s easy to find employees with QBO experience, there are plenty of software services and add-ons available, most accountants are familiar with it, and the software feels polished and works reliably. Businesses with fewer than 50 employees and roughly $10M to $20M in revenue should have a hard time outgrowing QBO. The reporting options are extensive, and reports are easy to create, customize, and modify. Data entry is also streamlined and efficient. There are advanced options that very small businesses (under 10 employees) likely won’t need, and may not even understand, so there is room for growth.

Implementation is relatively simple, since the layout has been refined over many years.  This is essentially an online version of the desktop software they have refined for decades.  Integration with other items in your business, like card readers, barcode scanners, etc is relatively simple and choices are numerous.

You will use your accounting software daily.  This is an important decision.

**What do you dislike about QuickBooks Online?**

I believe that, because they’re an industry standard, they try (and most often succeed) to nickel-and-dime users for all types of services that, in my opinion, are highly overpriced. Yes, you can use their payroll services, inventory services, barcode integrations, and many other add-ons, but the prices are outrageous compared to non-QBO options.

The things I dislike most—and the main reasons I stopped advising my clients to switch to QBO—are essentially twofold.

First, the subscription price has skyrocketed over the last 5–10 years. The basic QBO plan is so limited that even very small businesses (2 employees, <$1M in yearly revenue) will quickly outgrow it and end up needing one of the much more expensive subscriptions. On top of that, the subscription pricing for additional services is also much, much higher than competitors. At the end of the day, you can easily pay twice as much (or more) than what competitors charge for equivalent or even superior products.

Second, the customer service and support department has suffered tremendously over the last 5–10 years; perhaps in an effort to increase shareholder value or profit margins.  Getting customer support now is a giant hassle—and it’s expensive, too.

**What problems is QuickBooks Online solving and how is that benefiting you?**

Keeping track of all the daily minutia of running a business.  This software is excellent in that respect.

  ### 41. QuickBooks Online Makes Accounting Easy—In Office and On the Go

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mark H. | Estimator/PM, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 21, 2026

**What do you like best about QuickBooks Online?**

QuickBooks online is a great tool to keep track of accounting both in the office (at a computer) and on the go in the field (mobile app)

**What do you dislike about QuickBooks Online?**

There are some small quirks that possibly aren't set up for construction companies but there is generally a work around

**What problems is QuickBooks Online solving and how is that benefiting you?**

Accounting. QuickBooks solves the need of messy accounting the old school way. Everything is digitized and online so its viewable and editable 
from anywhere

  ### 42. Easy Expense Tracking and Profit Reports with Helpful Reconciliation Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 04, 2026

**What do you like best about QuickBooks Online?**

Easy to use. I use it to calculate expenses for my business and run reports to see my profit. I also love that, for an extra fee, they can call you and help you sort your transactions and reconcile your books.

**What do you dislike about QuickBooks Online?**

The main issue is that it isn’t sending the tax forms for me, so I have to do it myself.

**What problems is QuickBooks Online solving and how is that benefiting you?**

It’s helping me get my finances in order. I can run reports every week, month, or quarter to see how my business is doing. I’m able to view every transaction, and it’s easy to catch it quickly if something looks off.

  ### 43. Rising Costs, Slow Loads, and Unhelpful AI Changes Make QuickBooks A Terrible Choice for 2026

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 22, 2026

**What do you like best about QuickBooks Online?**

The most helpful thing is the ability to import banking transactions so you can stay up to date on the books throughout the month, making your reconciliations a breeze. I also enjoy paying our bills via ACH via Quickbooks BillPay.

**What do you dislike about QuickBooks Online?**

The worst things about Quickbooks are the constantly rising monthly costs, the abhorrent customer service, and the fact that the platform keeps changing as they try to integrate AI before it is even helpful. Everything the AI does I have to fix, but it takes longer and is more difficult each week as they tweak and change layout and functionality; the site loads slower and slower; and all the different QB accounts I manage behave differently. The accounts are probably in different test groups, so i can never get in a groove and do things efficiently, as I could a year ago. Also, they flash ads for additional QB services on nearly every page now, so not only are these businesses absorbing the increasing costs, but the actual screen space is less useable once you account for all the ads. If someone were starting a new business, I would NEVER recommend they use QB.

**What problems is QuickBooks Online solving and how is that benefiting you?**

The ability to download all our invoices as PDFs, then upload into QB in one fell swoop does save me a lot of time in data entry, although you have to keep a very sharp eye on each particular import, because every single field QB has an opportunity to get wrong will be wrong.

  ### 44. Accounting on the road

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 23, 2020

**What do you like best about QuickBooks Online?**

I have used Quickbooks Desktop for approximately 30 years.  The firm has now gone to Quickbooks online - What a great program!  Anybody in the firm who wants to see what is going on with the checkbook, can now log on and see whatever they need.

**What do you dislike about QuickBooks Online?**

As I said, after using the Quickbooks desktop for so many years, it took a little getting used to as the format is a bit different.  Just a learning curve.

**What problems is QuickBooks Online solving and how is that benefiting you?**

I am not the only one who can now give information - Anybody in the firm can now log on and see for themselves what has cleared, been deposited, etc.

  ### 45. Great Integrations and Easy to Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Valerie S. | Legal Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 30, 2026

**What do you like best about QuickBooks Online?**

we enjoy the integrations than performance of the product and overall ease of use

**What do you dislike about QuickBooks Online?**

only one way communication with one product we use and not everyone is at the same level of accounting that we might need so more information needed than just wanting to cut checks

**What problems is QuickBooks Online solving and how is that benefiting you?**

connecting with comptrollers to pay bills and reconcile accounts and also connecting to CPA for taxes preparation

  ### 46. Promising AI for multiple clients, but imprecise suggestions and lack of connectivity

**Rating:** 3.5/5.0 stars

**Reviewed by:** Olffer A. | Representante , Consulting, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 01, 2026

**What do you like best about QuickBooks Online?**

manage the accounts of multiple clients at once, and their willingness to implement AI

**What do you dislike about QuickBooks Online?**

The fact that most suggestions are erroneous does not take into account the business context or its day-to-day operations. Lack of connectivity like CREATE a MCP from QuickBooks.

**What problems is QuickBooks Online solving and how is that benefiting you?**

Keep the accounts, make payments, collections is a good accounting app I hope it can be much more efficient

  ### 47. Easy-to-Use Platform with Seamless Integrations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 25, 2026

**What do you like best about QuickBooks Online?**

The ease of use and layout of platform when it comes to what they provide. Ease of use with integrations as well.

**What do you dislike about QuickBooks Online?**

Sometimes support isn’t the best when it comes to calling in and speaking to rep.

**What problems is QuickBooks Online solving and how is that benefiting you?**

The issue of unorganized financials and scattered books, great performance. It allows me to manage multiple clients at once in the advisor portal — a fan of some of the AI features being rolled out.

  ### 48. Efficient Accounting with Powerful Features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mia S. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 27, 2026

**What do you like best about QuickBooks Online?**

I like that QuickBooks Online is cloud-based and offers direct integration with banking. This integration takes a lot of the manual work out of accounting. I also appreciate the class-based reporting, which allows me to slice profit and loss statements in different ways. The out-of-the-box reporting is really helpful.

**What do you dislike about QuickBooks Online?**

I think QuickBooks Online needs more custom reporting options. Also, managing multiple entities without having to upgrade to a full enterprise suite would be really powerful.

**What problems is QuickBooks Online solving and how is that benefiting you?**

I use QuickBooks Online for efficient accounting management, integrating directly with banking to reduce manual work. Its cloud-based nature and class-based reporting tools help manage accounting for small to medium-sized businesses effectively.

  ### 49. Efficient Financial Management, Faster and More Affordable

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ranjit K. | Controller, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 31, 2025

**What do you like best about QuickBooks Online?**

What I like best about QuickBooks Online is how easy it makes managing finances and bookkeeping. It automatically tracks income and expenses, connects to bank accounts, and organizes transactions in real time. The dashboard gives a clear view of cash flow, invoices, and reports, which helps with quick decision-making. I also like that it allows multiple users to access the same data securely, making collaboration between team members and accountants simple. Overall, QuickBooks Online saves time, reduces errors, and keeps financial management organized and efficient.

**What do you dislike about QuickBooks Online?**

What I dislike about QuickBooks Online is that some features can be slow or complicated to navigate, especially when dealing with detailed reports or large data files. The subscription cost can also add up over time, particularly for small businesses needing advanced tools. At times, updates or syncing with bank accounts may cause errors that require extra time to fix. Overall, while it is a powerful platform, it could be faster, more affordable, and a bit easier to customize for different business needs.

**What problems is QuickBooks Online solving and how is that benefiting you?**

QuickBooks Online is solving the problem of managing financial tasks in one place. It keeps track of income, expenses, payroll, and invoices automatically, which reduces manual work and errors. It also helps organize records for tax time and makes it easy to share information with accountants. For me, it saves time, improves accuracy, and gives a clear picture of my business’s financial health at any time. This makes planning, budgeting, and decision-making much easier and more efficient.

  ### 50. Top Reports, Needs Better Shopify Integration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tiffany W. | Operations Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 13, 2026

**What do you like best about QuickBooks Online?**

I like the reports I can create and put together to show the team our growth. We track the number of sales based on reseller as well as any warranties that have been completed. It's easy to see where we stand on a sales income perspective. We can see if there are resellers who aren't ordering much or those who are increasing their orders, and what type of sales growth we've encountered year over year. It also helps us see if we have slow months so we can prepare for those in the future. The QuickBooks experts are a huge help.

**What do you dislike about QuickBooks Online?**

It doesn't integrate well with our website platform - Shopify. It makes for a lot of manual input work which is time-consuming. Right now it only lets us integrate over lump sum payments received, instead of breaking them down by product. It doesn't allow us to account for inventory correctly when the information comes in this way, or to see which items are most profitable.

**What problems is QuickBooks Online solving and how is that benefiting you?**

QuickBooks Online centralizes invoicing and categorizes expenses, enabling easy report creation. I can track sales growth and reseller performance year over year, which helps us prepare for slow months.


## QuickBooks Online Discussions
  - [How is QuickBooks Online revolutionizing financial management and accounting practices for small businesses?](https://www.g2.com/discussions/how-is-quickbooks-online-revolutionizing-financial-management-and-accounting-practices-for-small-businesses) - 1 comment, 1 upvote
  - [Online Classes For Kids In USA, UAE | CBSE, IGCSE, ICSE](https://www.g2.com/discussions/online-classes-for-kids-in-usa-uae-cbse-igcse-icse) - 1 comment, 1 upvote
  - [How do I export all of my transactional data in QBO for Quickbooks Desktop?](https://www.g2.com/discussions/how-do-i-export-all-of-my-transactional-data-in-qbo-for-quickbooks-desktop) - 1 comment, 1 upvote
  - [Can you have both the Desktop version and the online version?  Or is that pretty much redundant because it is unecessary.](https://www.g2.com/discussions/can-you-have-both-the-desktop-version-and-the-online-version-or-is-that-pretty-much-redundant-because-it-is-unecessary) - 1 comment, 1 upvote
  - [There is a difference in the revenues shown in the report and on the dashboard.](https://www.g2.com/discussions/there-is-a-difference-in-the-revenues-shown-in-the-report-and-on-the-dashboard) - 1 comment, 1 upvote

- [View QuickBooks Online pricing details and edition comparison](https://www.g2.com/products/quickbooks-online/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-08+15%3A14%3A42+-0500&secure%5Bsession_id%5D=b0e53091-535f-42e0-88a8-aed833bfc4e0&secure%5Btoken%5D=e210d0c12dcc83e65ff2e98f47338d1e2a64ee4b6bc4a9bf3ade780395544a46&format=llm_user)
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  - [Fishbowl Inventory](https://www.g2.com/products/fishbowl-inventory/reviews)
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  - [Intuit ProConnect Tax](https://www.g2.com/products/intuit-proconnect-tax/reviews)
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  - [JobNimbus](https://www.g2.com/products/jobnimbus/reviews)
  - [JobTread](https://www.g2.com/products/jobtread/reviews)
  - [J.P.Morgan Workplace Solutions](https://www.g2.com/products/j-p-morgan-workplace-solutions/reviews)
  - [Justworks](https://www.g2.com/products/justworks/reviews)
  - [Katana Cloud Inventory](https://www.g2.com/products/katana-cloud-inventory/reviews)
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  - [Mercury](https://www.g2.com/products/mercury-mercury/reviews)
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## QuickBooks Online Features
**General Ledger**
- Journal Entries
- Tags / Dimensions
- Audit Trail

**Multichannel inventory management**
- Warehouse Inventory Transfer
- Multichannel Inventory Syncing
- Multi-Warehouse Routing

**Order Entry**
- Entry
- Register
- Notifications

**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**Agentic AI - Vendor Management**
- Decision Making

**Accounts Receivable**
- Invoice Customization
- AR Automation
- Collections Automation

**Revenue Recognition**
- Usage Tracking
- Deferred Revenue
- Revenue Accrual

**3PL inventory management**
- Client management
- Marketplace connections
- 3PL inventory tracking

**Order Tracking**
- Shipping
- Tracking
- Backorder

**Accounts Payable**
- AP Automation
- Payment Processing
- Purchase Orders

**Inventory Management**
- Inventory Tracking
- Inventory Costing
- Product Master
- Inventory Forecasting
- Integrations

**Inventory Management**
- Stock Levels
- Flow Of Goods
- Reserving Goods

**Customer Management**
- Order Status
- Information Access
- Email Notifications

**Other Functionality**
- Inventory Tracking / Ordering
- Inventory Pricing and Costing
- Inventory Reporting
- Multi-Entity / Consolidation
- Recognition Rules
- Reconciliations
- Payroll
- Time and Expense

**Subscription Management**
- Payment Data
- Payment Gateway
- Billing
- Automatic Payments

**Reporting & Analytics**
- Financial Statements
- Custom Reporting
- Budgeting / Forecasting
- Dashboards

**Agentic AI - Order Management**
- Adaptive Learning
- Natural Language Interaction

**Platform**
- Customization
- Workflow Capability
- User, Role, and Access Management
- Internationalization
- Performance and Reliability
- Output Document Generation

**Integration**
- Data Import and Export Tools
- Integration APIs
- Breadth of Partner Applications

**Cash Flow**
- Track Cash Flow
- Income and Expenses
- File Exports

**Inventory Management Platform Features**
- Centralized Inventory Database
- Inventory Level Dashboards
- Stock History Reporting
- Low Stock Notifications
- Bundles, Kits, & Variants
- Asset Tracking
- Inventory Forecasting
- eCommerce Integrations
- Accounting Integrations
- Data Exporting / Importing

**Budgeting & Forecasting**
- Budgeting / Forecasting
- Data Import
- Versioning
- Historical Data

**Revenue**
- Revenue Types
- Revenue Allocation
- Scheduling

**Payroll**
- Direct Deposit
- Check/W-2 Printing
- Tax Calculation
- Reporting and Dashboards

**AI**
- Data Extraction
- Invoice Processing
- Expense Management
- Fraud Detection
- Tax Compliance
- Support Chatbots
- Bank Reconciliations
- Report Generation
- Customizable Alerts
- Predictive Analytics

**Mobile Applications - Accounting**
- Cloud Integration
- Notifications
- UI
- Offline
- Expense Tracking
- Invoice Management

**Agentic AI - Accounting**
- Autonomous Task Execution

## Top QuickBooks Online Alternatives
  - [Xero](https://www.g2.com/products/xero/reviews) - 4.4/5.0 (1,639 reviews)
  - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - 4.1/5.0 (4,699 reviews)
  - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) - 4.3/5.0 (3,921 reviews)

