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Paycom Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Paycom Integrations

(4)
Verified by Paycom

Paycom Media

Paycom Demo - The Total Economic Impact™ Of Paycom: Cost Savings And Business Benefits Enabled By Paycom
Paycom has long championed the concept of putting all HR and payroll tools in a single-database software. And a new study uncovered its far-reaching benefits. The study revealed that for a composite organization representative of interviewed clients, unifying HR and payroll in a single-databas...
Paycom Demo - IWant
IWant is the industry’s first command-driven AI engine in a single database, for instant and accurate access to employee data.
When NBA star Jalen Williams has HR questions, he gets his answers from IWant™.
Play Paycom Video
When NBA star Jalen Williams has HR questions, he gets his answers from IWant™.
You don’t need superpowers to know it all — just Paycom’s IWant. Here’s how our command-driven AI engine helps leaders stay in the know and connect with data they can trust. https://pycm.co/4ofMLda #PaycomIWant
Play Paycom Video
You don’t need superpowers to know it all — just Paycom’s IWant. Here’s how our command-driven AI engine helps leaders stay in the know and connect with data they can trust. https://pycm.co/4ofMLda #PaycomIWant
When the highway is your workplace, mobile-friendly tech is the only kind of tech that gets the job done. Hear how a relocation company keeps HR and payroll together with Paycom’s innovative tech. https://pycm.co/4n1yKPk
Play Paycom Video
When the highway is your workplace, mobile-friendly tech is the only kind of tech that gets the job done. Hear how a relocation company keeps HR and payroll together with Paycom’s innovative tech. https://pycm.co/4n1yKPk
LAFC knows a thing or two about agility, precision and performance. That’s why they chose Paycom for their HR tech! See how this pro franchise stays in the game with our innovative tech.
Play Paycom Video
LAFC knows a thing or two about agility, precision and performance. That’s why they chose Paycom for their HR tech! See how this pro franchise stays in the game with our innovative tech.
As an organization that appreciates innovation, Hearts for Hearing provides the very best tech to its patients. Learn how this nonprofit is embracing Paycom’s industry-defining tools. https://pycm.co/3N72opU
Play Paycom Video
As an organization that appreciates innovation, Hearts for Hearing provides the very best tech to its patients. Learn how this nonprofit is embracing Paycom’s industry-defining tools. https://pycm.co/3N72opU
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Paycom Reviews (1,613)

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Reviews

Paycom Reviews (1,613)

View 2 Video Reviews
4.3
1,613 reviews

Pros & Cons

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IC
Admin/Accounting
Small-Business (50 or fewer emp.)
"User-Friendly Payroll Processing with Dedicated Support"
What do you like best about Paycom?

I love everything about Paycom. I highly recommend them for anyone who is lookking for a good payroll servicing. I use it every day for what I do. It is userfriendly and when I am in need of assistance, I just call paycom and I have a dedicated team of support to assist me. They have good options to run reports and very easy to locate things. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

I don't have any dislikes with Paycom, in fact, I highly recommend this system if you are looking for a good payroll processing. They are way better than ADP! Review collected by and hosted on G2.com.

Response from Alexis Correa of Paycom

We're thrilled to hear that you've experienced the benefits of our dedicated service model, which provides a single point of contact to provide personalized support and expertise. As you’ve seen, this approach enables a deeper understanding of your unique needs, allowing us to deliver tailored solutions that help you achieve your goals. Thank you for recognizing the value of our HR and payroll software and for your 5-star review, Irishlyn. 

Kyle E.
KE
Branch manager
Mid-Market (51-1000 emp.)
"All-in-One Payroll and Benefits Solution"
What do you like best about Paycom?

I like how Paycom puts all of my needs in one location, making it very convenient. The AI helper is great because I can ask it anything, and it automatically takes me to where I need to be, which really helps with my questions. When I'm clocking in, the mobile app shows it as the first thing, which makes getting into work very easy. I also appreciate the integrated pay change feature, which shows me the differences in where my pay is and how it's different, including taxes or deductions. The initial setup was incredibly easy, and my company got tools to check on my progress. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

Nothing its amazing Review collected by and hosted on G2.com.

Response from Alexis Correa of Paycom

Kyle, we're thrilled to hear that Paycom has been a seamless and intuitive solution for you, providing easy access to HR and payroll needs on-the-go. We're glad you're enjoying the flexibility of our software, and we're excited to share that our command-driven AI engine, IWant, is taking this experience to the next level by providing instant answers and empowering users like you to get the most out of our software. Thank you for sharing your positive experience with us!

Jessica B.
JB
Human Resource Generalist
Printing
Mid-Market (51-1000 emp.)
"All-in-One HR Solution That Streamlines the Entire Employee Lifecycle"
What do you like best about Paycom?

My favorite aspect of Paycom is the ability to manage the full employee lifecycle in one place. From recruiting and onboarding to payroll, benefits, and terminations, everything connects, which helps with compliance, minimizes errors, and saves a tremendous amount of time. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

One challenge with Paycom is that because it’s such a comprehensive system, there can be a steep learning curve for new users. Some processes, like navigating certain reports or updates, can take time to master. That said, once you’re familiar with it, the efficiency gains are significant. Review collected by and hosted on G2.com.

Response from Alexis Correa of Paycom

Jessica, we’re glad to hear that Paycom’s single-database software has helped streamline your HR processes, from recruiting to terminations, and reduced errors by eliminating duplicate data entry. By having all your workforce data in one place, you're able to work smarter, not harder, and make data-driven decisions with confidence. Thank you for your 5-star review!

Nicole L.
NL
Therapist
Mid-Market (51-1000 emp.)
"Efficient, Accurate, and Adaptable HR Solution"
What do you like best about Paycom?

Efficiency: The single-database system and automation features streamline processes and reduce administrative work for tasks like payroll, onboarding, and talent management.

Accuracy: Automating payroll and giving employees the ability to fix errors before submission helps eliminate costly post-payroll corrections.

Adaptability: The software can be customized for different business needs, and it handles compliance and other complex HR tasks, making it a vital tool for management. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

System Errors: Users have experienced significant problems with core functions, including incorrect employee setups, malfunctioning paid time off (PTO) accruals, and erroneous tax calculations.

Poor Mobile and Module Functionality: While the main payroll module is often seen as adequate, other modules like the Learning Management System (LMS) and parts of the mobile app interface are described as "clunky" or difficult to navigate. Review collected by and hosted on G2.com.

Response from Alexis Correa of Paycom

Nicole, your experience showcases the powerful impact of Paycom's single database and automation features, which have enabled your organization to achieve significant efficiencies, reduce errors and improve compliance. As an industry leader, we’re committed to continuously innovating our software to further enhance these benefits and drive even more value for our clients. We're proud to see that Paycom has been able to make a positive difference in your organization, and we're dedicated to helping you build on this success.

Deanna M.
DM
Payroll Benefits Manager
Mid-Market (51-1000 emp.)
"Effortless Payroll and Timekeeping with Constantly Improving Features"
What do you like best about Paycom?

Paycom is easy to navigate for Admins and Employees. I love that they are constantly updating the system features and give detailed tutorials. Payroll is easy to run and timekeeping is simple. Employees love that they have access to all of their information and freedom to change without having to fill out a bunch of forms to turn in. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

To be honest there really isn't anything I dislike about Paycom. I would make one slight change with the Push Reporting feature. I wish there was a way to automatically send a link directly to the report and not have to log into the Client Inbox to review it. That's it. But if I know Paycom....that will probably be available soon! Review collected by and hosted on G2.com.

Response from Alexis Correa of Paycom

Deanna, it's clear that Paycom has become an indispensable tool for your organization, streamlining payroll and time and attendance processes while providing effortless navigation for both admins and employees. We're glad to hear that our constant innovations and detailed tutorials have been well-received and that our software has empowered employees to take ownership of their information. If you have any additional thoughts or suggestions, please don't hesitate to reach out to your dedicated specialist or email us at feedback@paycomonline.com.

EE
Senior Payroll & Accounting Lead
Mid-Market (51-1000 emp.)
"Outstanding Support and User-Friendly Features"
What do you like best about Paycom?

Having an assigned Payroll Specialist has been a great benefit. The representative assigned to our company is wonderful. She consistently goes above and beyond whenever we need something. Her customer service excels, and even if she is not available, there is always someone else on her team who is happy to help. The efficiency and level of service are excellent.

In addition, Paycom offers multiple features that make the platform user-friendly and simplify our processes. I use the platform almost every day, and I am very happy with it. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

Probably the reporting options. Don't get me wrong, the reports in Paycom are great, and even if you can’t find one that already meets your needs, the Report Writer is available. However, if you are a new user or you are looking for something outside of your usual reports, it may take some time to find the right setup for the report(s) you need. Review collected by and hosted on G2.com.

Response from Alexis Correa of Paycom

Emma, it's clear that your dedicated specialist has made a significant impact on your experience with Paycom, providing world-class support and service. Our team is committed to delivering personalized support and tailored solutions to meet the unique needs of each client, and it's great to hear that you're experiencing this level of service. As a single software, Paycom is designed to put everything you need at your fingertips, streamlining processes like payroll. Thank you for your advocacy!

Katelyn T.
KT
EA/ HR
Mid-Market (51-1000 emp.)
"Streamlined HR and Payroll, Overcoming Data Silos"
What do you like best about Paycom?

I appreciate Paycom as an all-in-one platform, which greatly simplifies HR and payroll processes by consolidating multiple functions such as payroll, benefits, time tracking, and performance management in one place. This integration is a significant time saver and boosts efficiency and accuracy, leading to better employee engagement. The employee self-service portal is another feature I value highly, as it empowers staff by allowing them to manage their own information, access pay stubs, and complete onboarding tasks without needing HR staff intervention. This autonomy not only streamlines processes but also reduces the workload on HR teams. Additionally, the ease of setup with Paycom was impressive, thanks to the supportive team members who were always available to provide assistance via call or email, ensuring a smooth transition. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

I find the complexity of Paycom's interface challenging because it's such a robust system. Navigating through all the features can be overwhelming, especially for new users who are not tech-savvy. Review collected by and hosted on G2.com.

Response from Alexis Correa of Paycom

Thank you for sharing your 5-star review, Katelyn. We're thrilled to hear that our software has streamlined your HR and payroll processes, and that your dedicated specialist has made implementation a seamless experience for you. We invite you to explore IWant, where you can now access instant and accurate data at your fingertips. From onboarding to ongoing support, we strive to provide world-class service at every stage, and it's great to know that we've met that standard for you.

demian p.
DP
"Streamlined Payroll & Insightful Analytics"
What do you like best about Paycom?

I love the reporting and analytics features the most, as they provide clear insights into payroll trends, employee hours, and other HR metrics. This helps me make informed decisions quickly. The system keeps tax filings, employee updates, and payroll approvals structured and traceable, helping reduce compliance stress by offering everything in one reliable platform. I also appreciate that Paycom saves time and reduces manual follow-ups by handling payroll, tracking employee data, and staying on top of compliance tasks all in one place. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

Occasionally, navigating between different modules feels a bit clunky, and it takes extra clicks to access certain features. A helpful change would be implementing a better search function within the platform that can quickly locate employees, reports, or settings across all modules, instead of navigating step by step. Review collected by and hosted on G2.com.

Response from Katie Lenhart of Paycom

Thank you for sharing your feedback about Paycom, Demian. We're glad to hear that our reporting and analytics features are providing you with valuable insights to inform your decisions. We're also pleased that our platform is helping you streamline payroll, track employee data, and manage compliance tasks, saving you time and reducing stress. We appreciate your input on how we can continue to improve and enhance your experience with Paycom.

"Streamlined Payroll and HR Management, Minor Navigation Hurdles"
What do you like best about Paycom?

I use Paycom to handle payroll, track employee hours, and manage HR tasks all in one place, making things like benefits and tax filings much easier. It saves time and keeps everything organized and simple to access. Paycom takes the stress out of managing payroll and HR, automating tracking, taxes, and benefits, reducing mistakes, and keeping all employee information organized. What I like most about Paycom is how easy and all-in-one it feels. Payroll runs smoothly, employees can manage their own info, and the clear reports make HR tasks much simpler and less stressful. Setup of Paycom was pretty straightforward, and with clear instructions and guidance, I was able to get payroll, employee profiles, and HR processes up and running quickly, making it easy to start managing everything efficiently from day one. I’d give Paycom a 9 out of 10. It’s easy to use, makes payroll and HR tasks much simpler, and keeps everything organized, so I’d definitely recommend it. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

Paycom can be a little slow with large reports, and some features aren’t as easy to navigate as I’d like. Making it faster and more intuitive would make handling payroll and HR tasks much smoother. Review collected by and hosted on G2.com.

Aurora V.
AV
"Streamlines HR with Automated Precision"
What do you like best about Paycom?

I use Paycom for payroll and timekeeping, but it’s especially useful for organizing less common HR processes like off-cycle bonuses and custom compliance records. Paycom helps prevent delays and miscommunications by automating approvals and ensuring updates flow directly into payroll without extra steps. What stands out most is how much time it saves by letting employees update their own info while keeping the system accurate and consistent. It’s valuable because employees can correct or update their own details instantly, which keeps payroll and HR records accurate without HR chasing minor changes. The setup was generally smooth, though importing historical data and configuring less common settings took extra attention. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

Some of the more advanced reports can be tricky to customize, and the options feel a bit hidden unless you know exactly where to look. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

12 months

Average Discount

10%

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Paycom Features
Reporting and Dashboards
User, Role, and Access Management
Performance and Reliability
Payroll Entry
Time Off Accrual
Direct Deposit
Web Portal
Benefits Manager
Mobile
Tax Calculation
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Paycom