---
title: Rippling Reviews
meta_title: 'Rippling Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 13236 reviews by the users' company size, role or industry
  to find out how Rippling works for a business like yours.
aggregate_rating:
  rating_value: 4.8
  review_count: 13236
  scale: '5'
date_modified: '2026-08-13'
parent_category:
  name: HR
  url: https://www.g2.com/categories/hr
---


# Rippling Reviews
**Vendor:** Rippling  
**Category:** [Core HR Software](https://www.g2.com/categories/core-hr)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 13,236
## About Rippling
Rippling is the AI platform that connects HR, IT, and Finance — giving Rippling AI everything it needs to help run your company. Because employee data, permissions, and approvals all live in one place, Rippling AI has a complete view of your business and can take action quickly and safely, across the entire employee lifecycle, from hiring to benefits administration to access management. Automate business tasks, ensure compliance, and streamline approvals with workflows that understand your organization. Enjoy timely payroll, real-time financial visibility, and dynamic spend policies that adjust as your business changes. Simplify IT with device management, software access, and compliance monitoring, all from one dashboard. Because Rippling AI works from a single source of truth instead of disconnected systems, your business can save time, reduce costs, and enhance efficiency — with the trust and safety that comes from unified data and permissions. Experience the power of AI-driven, unified management with Rippling today.



## Rippling Pros & Cons
**What users like:**

- Users value the **ease of use** of Rippling, enjoying seamless access to multiple tools with one login. (6968 reviews)
- Users appreciate the **intuitive user interface** of Rippling, making navigation and feature access simple and efficient. (5171 reviews)
- Users appreciate the **ease of navigation** with Rippling, enjoying its streamlined and efficient access to essential features. (4565 reviews)
- Users appreciate the **user-friendly interface** of Rippling, enhancing navigation and accessibility for all features. (3811 reviews)
- Users appreciate the **easy access** to Clock in/out and payslips, enjoying a streamlined and efficient experience. (3660 reviews)
- Easy Setup (3126 reviews)
- Time-saving (3092 reviews)
- Convenience (2905 reviews)
- Helpful (2886 reviews)
- Navigation Ease (2849 reviews)

**What users dislike:**

- Users find **missing features** in reporting and app consistency, leading to frustration and inefficiency in their workflows. (1241 reviews)
- Users find Rippling **not user-friendly** , experiencing slow load times, complicated reporting, and an outdated design. (886 reviews)
- Users find the **steep learning curve** of Rippling challenging, especially due to its many powerful features. (858 reviews)
- Users find Rippling&#39;s **limited features** create an outdated design and cluttered interfaces, hindering usability and aesthetic appeal. (843 reviews)
- Users express the need for improvements in **notification functionality and overall system performance** , citing confusion and slow load times. (820 reviews)
- Users find **navigation difficult** , often feeling scattered and taking longer to locate documents or settings in Rippling. (803 reviews)
- Users find the **poor interface design** of Rippling complicates navigation and streamlining tasks could enhance usability. (735 reviews)
- Not Intuitive (726 reviews)
- UX Improvement (704 reviews)
- Users find **limited customization** in Rippling, especially regarding survey capabilities and user interface options. (649 reviews)

## Rippling Reviews
  ### 1. Pay Rippling or Light the Money on Fire, the Fire Will Cause Less problems

**Rating:** 0.0/5.0 stars

**Reviewed by:** Alec M. | Internal Compliance and Human Resources, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 03, 2026

**What do you like best about Rippling?**

It supports payroll for a global workforce, which makes it easier to manage employees and pay across different locations. The onboarding process is poorly designed and needlessly long so what could be a 3-5 min each employee setup takes 10-15 min each employee. Pricing is awful and (at-least from our rep experience) misleading with contractual gotchas like auto renewing certain parts for a 1 year term even if you stated you want to cancel the full service. Performance is subpar with consistent employee  account issues such as not being able to transfer their own available balances and just saying contact support who does not give answers other than automated Ai response with help article links. Even urgent issues such as "multiple employees are not able to get their wages and error says something went wrong contact support" are not handled with a timeline, urgency, or visibility but the money deducted to make those payments comes out days in advanced or you get urgent payroll emails saying they wont process. Integrations with google workspace was poor and disconnected promptly due to trust issue with Rippling. the UI is terribly designed with no clear intuitive navigation or usability. The "AI" is worthless and would be the same performance as using Apple's Siri if you have a lisp.

**What do you dislike about Rippling?**

The onboarding process is poorly designed and needlessly long so what could be a 3-5 min each employee setup takes 10-15 min each employee. Pricing is awful and (at-least from our rep experience) misleading with contractual gotchas like auto renewing certain parts for a 1 year term even if you stated you want to cancel the full service. Performance is subpar with consistent employee  account issues such as not being able to transfer their own available balances and just saying contact support who does not give answers other than automated Ai response with help article links. Even urgent issues such as "multiple employees are not able to get their wages and error says something went wrong contact support" are not handled with a timeline, urgency, or visibility but the money deducted to make those payments comes out days in advanced or you get urgent payroll emails saying they wont process. The support side is not helpful unless you get escalated past the "AI" gate and employee who copies and pasts the help articles. Even then, it is bad. Integrations with google workspace was poor and disconnected promptly due to trust issue with Rippling. the UI is terribly designed with no clear intuitive navigation or usability. The "AI" is worthless and would be the same performance as using Apple's Siri if you have a lisp.

**What problems is Rippling solving and how is that benefiting you?**

None, would have been faster, more stable, and easier to use by setting up a spreadsheet and Stripe/Wise for the payment delivery and saved a fortune on Rippling layered fees for services that don't work.

**Official Response from Annacy Sampas:**

> Hi Alec -- thanks so much for taking the time to provide us your feedback. We're very sorry that your experience with Rippling hasn't met your expectations. Your account team has confirmed that they have reached out to your team directly to resolve any outstanding support requests related to onboarding set-up and employee accounts. We're committed to providing you with the best possible support and product. Thanks again for taking the time to leave Rippling a review.

  ### 2. Not friendly towards small businesses

**Rating:** 0.0/5.0 stars

**Reviewed by:** Brad B. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 11, 2026

**What do you like best about Rippling?**

It had potential to be a good platform but it didn't deliver.

**What do you dislike about Rippling?**

It did not perform as advertised. They claimed to be about supporting small businesses, but I have yet to see that in practice. Instead, they seem to hide behind contracts rather than do what I believe is the right thing.

**What problems is Rippling solving and how is that benefiting you?**

I am writing to formally express my profound dissatisfaction with your refusal to provide a pro-rated refund for services that were never successfully rendered.

Based on a demonstration that promised a "simple" onboarding process, I took a chance on your platform as a small business owner. Those promises proved false. Your CSV mapping tool failed repeatedly, forcing me to waste countless hours of my own time attempting to rectify your system's technical shortcomings. The platform is neither user-friendly nor intuitive, and it ultimately failed to deliver the core functionality promised during the sales cycle.

During my discussion with your advisor, I acted in good faith by offering to pay for the first three months of service—despite the fact that I was unable to use the product due to its own defects. My request was simple: Release me from the remainder of the contract and reimburse me for the unused, unrendered services.

Your decision to hide behind a one-year contract—delivered after a three-week silence—is a clear admission of your corporate priorities. A company that claims to support small and medium-sized businesses would recognize a service failure and rectify it. Instead, you have chosen to prioritize your bottom line over professional integrity and customer experience.

By forcing a small business to pay for a full year of a non-functional service, you have demonstrated that you are not a partner, but a predator of small business budgets.

Consider this my final notice that I will be sharing my experience across all relevant professional networks and review platforms. I strongly advise any business considering your services to look elsewhere for a provider that actually values its clients.

**Official Response from Annacy Sampas:**

> Thank you for taking the time to review Rippling, Brad -- we're very sorry to hear about your experience. Feel free to submit a support ticket with the Help Center to ensure that your CSV mapping tool issues are resolved. We are committed to ensuring you have the best possible support with Rippling.

  ### 3. Rippling: The Worst Support You Can't Imagine

**Rating:** 0.0/5.0 stars

**Reviewed by:** Erika D. | Head of People Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 22, 2026

**What do you like best about Rippling?**

The only thing I have enjoyed about Rippling is the HR Ticketing app I was able to customize. Of course, we only get one with our plan, and it's probably going to cost a ridiculous amount of money for more.

**What do you dislike about Rippling?**

Support is the single biggest failure. There is no direct phone line. You either email or use a chatbot, and you can ask both the same question and get two different wrong answers — I've tested it. Escalation to someone who actually understands the product takes way too long, and by the time you reach them, you are beyond frustrated. I genuinely feel for the support reps. The product is sprawling, constantly expanding, and they are clearly not given the training or tools to do their jobs. That isn't a rep problem. That's a leadership decision to under-resource the team that touches every customer.

The answers you do get cannot be trusted, and the problem starts in the sales cycle. Our sales rep told us Rippling could handle a state-level tax registration for us. We signed based partly on that promise. It wasn't until we were already deep in implementation that we found out it wasn't true — at which point the leverage was theirs, not ours. When I then fought for months to get real support on the issue, what I eventually received were documents containing incorrect information that, had I used them, would have caused us to double-pay withholding taxes. I was separately told that a standard federal tax form couldn't be shared with me because it contained "other companies' information" — a statement that is factually impossible if you've ever looked at the form for even five seconds. This isn't a one-off. This is a company that sells capabilities it does not have, then leaves you to clean up the consequences with a support team that gets compliance questions wrong with full confidence. 

Their own internal teams contradict each other. Rippling's help articles recommend one approach for testing the product; their support team will tell you that approach isn't allowed and push you toward an additional five-figure product instead. Two minutes after a support rep told me there was no workaround, my account manager told me the exact opposite. I should not have to triangulate between three sources inside the same vendor to find out what is true. That is not a functioning support organization — that is a company where nobody talks to each other and the customer pays for it.

The errors are not theoretical. They cost real money and create real risk. A 401(k) contribution issue was "resolved" by support copy-pasting generic instructions without ever opening the account. Those instructions led to incorrect fixes being applied to an employee's pay. When the things being mishandled are compensation and retirement contributions — the two functions employees notice immediately, and regulators notice eventually — you do not have a minor support quality issue. You have a liability.

Why I haven't left: our tech team invested significant work integrating Rippling as our identity provider, and unwinding that is non-trivial. That is the only reason. I lean on our AM and TAM constantly, both of whom I know are overworked because they are doing the job the rest of the company isn't. 

If you are in HR and considering Rippling, hear me clearly: this platform is not reliable, and the people selling it to you know that. Their support team will give you wrong answers with total confidence. Their internal teams contradict each other in the same email thread. Their "solutions" to compliance issues have, in my direct experience, created new compliance issues that I then had to clean up myself — while paying them to do that work. You will spend more time auditing Rippling than doing your actual job. You will lean on your account manager like a lifeline because no other part of this company can be trusted to get a basic answer right. I cannot recommend Rippling to anyone, in any industry, at any size. Save yourself the money. Save yourself the hours. Save yourself the regret of explaining to your CFO why the platform you championed cost the company more than it ever saved.

**What problems is Rippling solving and how is that benefiting you?**

It is creating problems, not solving them. We have lost at least 6 figures because of Rippling.

**Official Response from Annacy Sampas:**

> Hi Erika -- thanks so much for taking the time to leave Rippling a review. We're very sorry that your experience with Rippling hasn't met your expectations. Your AM has confirmed that they have reached out to you to resolve any outstanding support requests and ensure that your tax registration issue is amended. Thanks again for taking the time to provide Rippling feedback.

  ### 4. STAY AWAY FROM RIPPLING.

**Rating:** 0.0/5.0 stars

**Reviewed by:** Austin L. | Co-Founder / Integrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 30, 2026

**What do you like best about Rippling?**

Nothing at all. Rippling was the worst experience we have ever had working with a tech partner. From sales to onboarding to day to day it has been a disaster.

**What do you dislike about Rippling?**

Everything. They sold me products we didn’t need. Was promised things that weren’t even possible. Had absolutely no onboarding program. Support is absolutely useless. You have to talk to multiple departments and people to get anything done. All I do is waste time with this software. No efficiencies have ever been found by using it.

**What problems is Rippling solving and how is that benefiting you?**

Absolutely zero. But that have made lots of new problems for me that have cost me hours and hours of my time to solve.

**Official Response from Annacy Sampas:**

> Hi Austin -- thanks for taking the time to leave Rippling feedback. We're very sorry your experience with our platform hasn't met expectations. We understand that you are no longer a Rippling customer but if there are any outstanding support tickets, we'd be happy to amend any outstanding issues during this transition. Thanks again for taking the time to leave feedback - your feedback makes our product better!

  ### 5. Easy Payroll but Challenging Spend Implementation

**Rating:** 1.0/5.0 stars

**Reviewed by:** Patrick W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 09, 2026

**What do you like best about Rippling?**

I find the entire integrated payroll system very easy to use, even for our most 'tech-phobic' employees who have been able to utilize it with very little issue. I also appreciate the reminders for birthdays and work anniversaries, which are great!

**What do you dislike about Rippling?**

The implementation process for Rippling Spend has been a truly terrible experience. No one can diagnose the issue, and they told me that it could take the engineers up to 21 days to diagnose the problem. We have now passed that threshold. Also, whenever I try to chat to get customer service, I will, first, be connected to someone who is just typing on their computer to find an answer. I have to then ask to speak to an actual expert to try to get anywhere.

**What problems is Rippling solving and how is that benefiting you?**

Rippling simplifies payroll by integrating with the general ledger for easy reconciliation. It lets employees see PTO balances and fill out timecards independently. The payroll system is user-friendly, even for tech-phobic staff.

**Official Response from Annacy Sampas:**

> Hi Patrick -- thanks for taking the time to leave your feedback. We're sorry that your experience with Rippling hasn't lived up to expectations. Your account team has confirmed that they have been working with you to amend any outstanding support requests. We're committed to providing you with the best possible support.

  ### 6. Frustrating Setup and Poor Support Experience

**Rating:** 0.5/5.0 stars

**Reviewed by:** Jenny F. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 02, 2026

**What do you like best about Rippling?**

The only good thing about Rippling is the slightly better employee experience and reporting.

**What do you dislike about Rippling?**

The implementation was terrible; we had two implementation managers and spent the first two months going back and forth just trying to add people into the system correctly. By the time we went live, we hadn't adequately completed any other implementation steps. The Benefits Admin implementations were poorly managed, with the manager often ghosting us after receiving employee data, providing no help in completing the setup or answering questions. The global benefits setup was delayed by two months beyond the go-live date because they were building out the function live without informing us, making us think there were just bugs to fix. Support from account managers and technical account managers was lacking, as they rarely responded to messages, and we've already had two of each since going live two months ago. Overall, honestly, so much has gone wrong that I can't even list it all.

**What problems is Rippling solving and how is that benefiting you?**

Rippling is terrible and complicates my day with management issues. Implementation was a mess, and support is unreliable. Global benefits were delayed, and communication was poor.

**Official Response from Annacy Sampas:**

> Hi there Jenny -- We're very sorry to hear that your experience with Rippling hasn't lived up to expectations. Your account team has confirmed that they have been in contact and are meeting with you this week on a mutual success plan, as well as resolve your outstanding support issues. We're committed to getting you connected with the best possible support. Thanks for choosing Rippling and let your team know how they can best be of assistance!

  ### 7. Terrible Implementation, Constant Billing Issues/Lack of Transparency, but Good once up and running

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 09, 2026

**What do you like best about Rippling?**

Consolidation is the standout for us. We replaced six fragmented tools with a single platform across seven global entities. Going live across six jurisdictions at the same time was a significant operational lift, and Rippling made that possible, although it was a very challenging process.

The depth of the product is also impressive. We use it for core HRIS, and we’re progressively rolling out performance, surveys, and LMS—all in one place. Having that breadth in a single system reduces admin overhead and gives us visibility we simply didn’t have before.

Configurability has been valuable for edge cases (while also being limiting at times), such as setting up contractor availability tracking in a way that maintains the right legal distinctions, or building multi-jurisdiction onboarding surveys. It isn’t always easy to configure, but the capability is there.

**What do you dislike about Rippling?**

Billing transparency has been a serious pain point. Some sales staff outright lied about what we would be charged during the sales process, which resulted in higher costs than we agreed to and a dispute post-go-live that required significant time to resolve. For a platform at this price point, that's not acceptable.
Configuration complexity is real. The platform can do a lot, but getting it to do exactly what you need - particularly for multi-jurisdiction policy rules, or custom survey logic - requires meaningful internal investment. It's not intuitive enough to self-serve easily.
Some implementation staff also lacked the knowledge to properly support our setup. When you're doing a multi-jurisdiction rollout, gaps in implementation guidance have a real downstream impact.
The UI, while functional, isn't as polished as the sales experience suggests. Some workflows feel clunky, and the contractor-facing experience in particular needs work.
Payroll rollout has also been slower than anticipated, which has kept us partially fragmented longer than we'd like.

**What problems is Rippling solving and how is that benefiting you?**

Consolidating all People systems into one

**Official Response from Annacy Sampas:**

> Hi there! Thanks for taking the time to leave Rippling feedback -- While we're glad to hear about your software consolidation with Rippling, we're very sorry that your sales and configuration experiences didn't live up to expectations. As this review is anonymous, we're unable to reach out to hear any outstanding feedback or ensure you are connected with support. Feel free to reach out to support@rippling.com with more details -- We're committed to providing you with the best possible product and experience!

  ### 8. Left in the lurch

**Rating:** 1.0/5.0 stars

**Reviewed by:** Megan  M.

**Reviewed Date:** March 11, 2026

**What do you like best about Rippling?**

Rippling works well for us to on board new employees.  It's seamless and allows us to have 100% digital employee files.  I just wish the reminders for employees as they go through the onboarding process were more flexible and customizable.

**What do you dislike about Rippling?**

We got zero help setting up our tax accounts and it ended up being a nightmare.  Rippling automatically withholds where employees live, and there's no way to turn this off.  After implementation we started getting letters from 17 different municipalities saying we had to open withholding accounts with them and warnings from Rippling that for each account not set up, we'd be charged an additional $100 per quarter.  I tried to reach out to our implementation specialist and to her manager, but they completely ghosted me.  Now we're trying to navigate how to set up exemptions in Rippling for every municipality in our state, but it's not easy with the India-based customer service team.  This is on top of having to explain to 17 different municipalities that we don't need withholding accounts.  It's been an absolute nightmare!

**What problems is Rippling solving and how is that benefiting you?**

Right now time card approval and payroll are much easier than our previous provider and onboarding is saving our managers a lot of time.  However, it's being more than offset by the countless hours I'm spending trying to clean up the tax account issues Rippling has left us with.

**Official Response from Annacy Sampas:**

> Thank you for taking the time to review Rippling -- we're very sorry it's not living up to your expectations. Your account team has confirmed that they are in active conversations with you to resolve your tax issues and any outstanding help requests. We are committed to ensuring you have the best possible support during this transition. Thank you again for choosing Rippling for onboarding, payroll, and time clock!

  ### 9. Product I would not recommend

**Rating:** 0.0/5.0 stars

**Reviewed by:** Margaret C. | Manager, HR &amp; Safety, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 19, 2025

**What do you like best about Rippling?**

The mobile app. Payroll is quick to process, when it actually works.

**What do you dislike about Rippling?**

Rippling is all talk from sales with nothing to back it up. I have had support tickets in for months for very basic items (deductions don't work properly in payroll, reporting issues, etc.) I have never worked with a product with such poor support. For a company valued in the billions it has little to show. Specifically for the Canadian product. Support is slow to respond and have very limited knowledge. The engineering team seems to be this mysterious unreachable group.  Implementation rep was not knowledgeable. Watch out what you are sold. Benefits is very geared toward US and not very customizable. Time and attendance and payroll do not speak well to each other.

**What problems is Rippling solving and how is that benefiting you?**

They are not solving any problems, support has cases that are 6 months plus open. Payroll is a little faster when It works

**Official Response from Annacy Sampas:**

> Hi there Margaret, thank you for flagging this to us! We're very sorry to hear your experience with Rippling hasn't lived up to expectations. Our account team has confirmed they have reached out and our support team is actively working through your support tickets currently. Happy to help you get this sorted out as soon as possible.

  ### 10. Ops

**Rating:** 0.5/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 08, 2026

**What do you like best about Rippling?**

The time off requests can be automatically reported.

**What do you dislike about Rippling?**

The support team is virtual, distant and clearly not allowed to solve issues. In fact, it took many days and many ‘escalations’ to get to a result. And that result actually broke benefits for the entire team. Horrible effect on morale. And none of this was due to any choice, change, selection or action by our agency. Rippling just ‘broke’. And seeking help was a frustrating experience.

**What problems is Rippling solving and how is that benefiting you?**

Manages leave, hiring/onboarding, payroll and benefits.

**Official Response from Annacy Sampas:**

> Hi there - thanks for taking the time to leave Rippling feedback! We're very sorry that your experience with our support team didn't meet expectations. Because this review did not leave contact information, we're unable to reach out directly to ensure your support requests have been addressed and resolved. If you still need outstanding support, your internal Rippling admin can request a Help Ticket in the Rippling Help Center for additional support. We're committed to connecting you with the best possible support experience. 

  ### 11. Frustrating Setup, Support Issues, but Powerful Reports

**Rating:** 0.0/5.0 stars

**Reviewed by:** Moniek P. | Human Resources and Payroll Manager

**Reviewed Date:** February 02, 2026

**What do you like best about Rippling?**

I like Rippling's report feature because it lets me gather a lot of different information into one place. I can customize reports to get whatever I need, whether it's hours worked or gross pay, and I can break it down by department. I really love that feature about their report tool.

**What do you dislike about Rippling?**

The training process can be frustrating since it mostly involves reading a lot of articles without a proper walkthrough of what Rippling can do. If you encounter a problem or have a question, you're often directed to a chatbot or another article, which requires a lot of pre-reading before implementation. The ticket system or turnaround time is also an issue. During a payroll emergency, I was told it would take five days to get a response, which wasn't helpful for something that needed immediate attention. Setting up Rippling was also challenging, as I had to work out a lot of kinks, especially with the time clock, which sometimes doesn't log the employee into the time system.

**What problems is Rippling solving and how is that benefiting you?**

Rippling's report feature is very useful as it gathers information in one place and allows me to customize reports for hours worked, gross pay, and departmental breakdowns.

**Official Response from Annacy Sampas:**

> Hi there Moniek, thank you for taking the time to share this feedback. We’re sorry that your experience with Rippling didn't meet your expectations. Our team has confirmed they have reached out to you to ensure your payroll is resolved and you have no outstanding tickets. Reminder that you can reach out to your account manager for assistance or log a support ticket in Rippling's Help Center for fast-acting support!

  ### 12. Great Product, But Very Disappointing Support and Extra Price for simple Add-Ons

**Rating:** 0.0/5.0 stars

**Reviewed by:** Zubair B. | IT Operations Manager, Financial Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 04, 2025

**What do you like best about Rippling?**

Rippling has significantly simplified hiring process. Pulling data and automating various tasks is now much easier and more efficient, and the technology especially the reporting tools has been very effective in streamlining our workflows.

However, the customer support experience has been extremely disappointing. Getting timely, consistent, and helpful responses has been a major challenge, often turning what should be simple issues into prolonged frustrations.

**What do you dislike about Rippling?**

We are extremely dissatisfied with our Rippling implementation experience. The onboarding has been chaotic. Multiple implementation managers, missed deadlines, and incomplete setups across critical modules like payroll, healthcare, and platform integrations.

Despite assurances during the sales process, support has been inconsistent, slow, and often unresponsive. The lack of ownership and coordination between teams has caused major disruptions to our operations and eroded trust in the platform.

This experience has been far below expectations, and I’m requesting immediate senior-level intervention to resolve these issues and restore confidence in Rippling’s service.

**What problems is Rippling solving and how is that benefiting you?**

Rippling has helped streamline our HRMS management processes, especially around onboarding, payroll, and employee data management. Having everything integrated into a single platform has improved efficiency and reduced manual effort.

However, the customer support experience has been disappointing

  ### 13. Rippling is the worst “software”/service experience I had in 25 years. Gusto is a million times better.

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User

**Reviewed Date:** January 21, 2026

**What do you like best about Rippling?**

I like that I got 6 months for free through an investor, but I would pay thousands of dollars if I could unwind this decision & stay with gusto.

**What do you dislike about Rippling?**

Rippling doesn't work well for me at all. I've had to deal with 10 different people just to get payroll going, and even after seven weeks, it's still not working. It seems like they have no internal communication processes since I've had to send the same documentation to multiple people. The system is buggy, and not a single workflow I've done has worked. I can't even get basic payroll functions to work, let alone automated ones. Managing employees doesn't work, and onboarding is outdated—I had to use Google Sheets for two months. I've also had to communicate repeatedly without getting responses on important HR matters. Overall, it's a frustrating experience, and I'm considering starting my own HR software business because there's clearly a need for improvement if this is “leader”.

**What problems is Rippling solving and how is that benefiting you?**

Rippling solves no problems for me. It requires interacting with multiple people for basic tasks, lacking internal communication and having buggy systems. The theoretical insurance relationships are the only potential benefit but after two months we still don’t have insurance benefits.

**Official Response from Annacy Sampas:**

> Hi there Rami -- we're sorry to hear that you're disappointed with your implementation experience, and we appreciate your feedback! Your implementation team has confirmed they have reached out to you to amend your experience. The easiest way to get your payroll set up is to take a meeting with your implementation team, who will provide you with the best possible support.

  ### 14. A Nightmare to Use, Zero Solutions Provided

**Rating:** 0.0/5.0 stars

**Reviewed by:** Sahar S. | Head of Employee Success, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 27, 2026

**What do you like best about Rippling?**

NOTHING - Worst tool in history of all tools ever made

**What do you dislike about Rippling?**

I find Rippling to be extremely problematic. The system creates issues unimaginable because it's set up in such an odd and unlogical way. Everything breaks whenever you try to do anything. While workforce planning isn't so bad, everything else is absolutely horrible. We faced a lot of mistakes with payroll that we are still auditing, which has cost us countless hours and a lot of money to fix. Rippling was also supposed to help with IT, automation, and provisioning, but that doesn't work either. The setup wasn't easy, even though I wasn't directly involved.

**What problems is Rippling solving and how is that benefiting you?**

Rippling doesn't solve any problem for us. It only creates problems because the system is set up in an odd, illogical way.

**Official Response from Annacy Sampas:**

> Thanks for providing this feedback, Sahar -- we're sorry that your experience with Rippling hasn't lived up to expectations and have confirmed you are in conversations with your account team. We appreciate you taking the time to pass on your feedback.

  ### 15. Frustrating Sales Experience Marred Initial Interest

**Rating:** 0.0/5.0 stars

**Reviewed by:** Hasnain A.

**Reviewed Date:** April 20, 2026

**What do you like best about Rippling?**

I like their tech and platform from what I could read on the internet about it.

**What do you dislike about Rippling?**

I don't like that the SDR wasted our time and disrespected us by scheduling a demo and then refusing to show it. The sales process was really annoying; they scheduled a time and then didn't follow through. It really brought my perception of Rippling down, and we might not work with them in the future. Their sales process could be improved by training the SDRs better to not waste potential clients' time.

**What problems is Rippling solving and how is that benefiting you?**

n/a

**Official Response from Annacy Sampas:**

> Hi Hasnain! We're very sorry that your experience with Rippling hasn't lived up to expectations. Your account team has confirmed they have reached out to you to resolve any outstanding support tickets you may have. We appreciate your candid feedback and are committed to connecting you with the best possible support to run on Rippling.

  ### 16. Great Concept, But Payroll and Multi-State Tax Errors Cause Major Headaches

**Rating:** 0.5/5.0 stars

**Reviewed by:** Liz J. | Co-Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 23, 2026

**What do you like best about Rippling?**

The idea that it is a one stop shop to house all things people for an organization is great.

**What do you dislike about Rippling?**

It did not handle multi-state taxes well at all. We are a non-profit and it was constantly making mistakes. It also did not handle us having one hourly employee well. It killed the autopayment for payroll causing a paycheck to be sent late to all employees. It also has a Rippling autofill button on loging that I still can't get off my system after cancelling 2 years ago.

**What problems is Rippling solving and how is that benefiting you?**

Having a dashboard for employees to see all their benefits, payroll, time management, etc in one place is so helpful...if it works.

**Official Response from Annacy Sampas:**

> Hi there Liz -- We're glad that Rippling helped to house your business needs in one spot, but are sorry that your experience with Rippling Payroll didn't live up to expectations. We're committed to connecting you with the best possible customer service to resolve any outstanding issues -- Feel free to reach out to support@rippling.com or submit a ticket through our Help Center. 

  ### 17. Rippling is all talk and no substance

**Rating:** 0.0/5.0 stars

**Reviewed by:** Elizabeth W. | Director of Finance and Accounting, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 13, 2025

**What do you like best about Rippling?**

US payroll works as expected and is easy for US employees to log in, set and sign up for benefits.

**What do you dislike about Rippling?**

There are several issues with this system. It does not function as a true global HRIS, as it outsources filing and reporting in India rather than providing the necessary reports directly to company admins. This means we have to pay Rippling extra just to access basic reporting and filing capabilities. The costs for additional features are extremely high, and the value does not compare to other systems. As a result, we end up with a fragmented HR setup. Implementing the system for our India-based employees was particularly difficult, and since we did not complete the full process, some information remains incorrect despite us highlighting these discrepancies. I regret choosing Rippling and wish I had selected a different provider. The sales team made promises about features that do not exist, and the system does not operate as described. SSO integrations are inflexible; for instance, with our Brex integration for US employees, I cannot control which employees receive a credit card. Similarly, with Hubspot, I can provide employees with logins but cannot specify the type of account they need. This results in duplicated work during employee onboarding.

**What problems is Rippling solving and how is that benefiting you?**

We chose Rippling to be our all in one global HRIS system, where we can pay employees globally, bring on contractors in countries we are not set up in. Train and develop employees, time and attendance, the whole employee lifecycle in the one system.

**Official Response from Annacy Sampas:**

> Thank you for taking the time to share your feedback with us on G2, Elizabeth. We appreciate all feedback, both positive or negative, as it helps us improve our products. While we're glad to hear that our payroll system meets your needs, we're sorry to hear about the difficulties you've encountered with our HRIS. To ensure we find the right solutions and support, your account representative will be reaching out shortly to discuss your concerns in more detail. Thank you again for your valuable feedback.

  ### 18. Shaky GDPR Knowledge and Incorrect EU Holidays Undermine the Time-Off Experience

**Rating:** 0.5/5.0 stars

**Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 21, 2026

**What do you like best about Rippling?**

I struggle to think of something great here. The birthday day off is handled nicely.

**What do you dislike about Rippling?**

Outside of the U.S. they struggle to deliver on the promises made during the sales conversations. They may be great in the U.S. but in the EU specifically they are not worth their money. Their understanding of GDPR is shaky at best; their bank holiday calendars are plain wrong causing confusion. Their time off dashboards were useless. Their support specifically when it came to device management was awful. We could not get Rippling off of our devices after we had stopped using it which was a huge security concern.

**What problems is Rippling solving and how is that benefiting you?**

They try to be a one-stop shop but ultimately fall short.

**Official Response from Annacy Sampas:**

> Hi there -- thanks for taking the time to leave your feedback on Rippling. We're very sorry that your experience with Rippling didn't meet expectations. As this review did not leave contact information, we're unable to contact you directly to inquire further or resolve any open support tickets. If you're open to it, reach out to support@rippling.com and we can accommodate you there! 

  ### 19. Frustrating Experience with Rippling's Usability

**Rating:** 1.0/5.0 stars

**Reviewed by:** Tamatha D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 14, 2026

**What do you like best about Rippling?**

I like that Rippling looks organized.

**What do you dislike about Rippling?**

I actually don't like Rippling at all. It's not very organized. It's frustrating to figure out and get into. It's really hard to get logged into it if I don't use my work account. My FSA account got screwed up last year, and I didn't even realize it until I had to sign up again.

**What problems is Rippling solving and how is that benefiting you?**

I use Rippling for pay stubs and paychecks, but my FSA account got messed up last year.

**Official Response from Annacy Sampas:**

> Hi there Tamatha — we’re sorry that your experience with Rippling has not lived up to expectations. We're committed to providing you with the best possible customer support -- please ask your Rippling admin submit a support ticket through the Rippling Help Center or email support@rippling.com for help resolving your FSA. We appreciate you taking the time to share your candid feedback.

  ### 20. Good UI, But Atrocious Support

**Rating:** 0.5/5.0 stars

**Reviewed by:** Mark D. | Chief Financial Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 30, 2026

**What do you like best about Rippling?**

I like that once things are set up, doing payroll with Rippling is seamless. The UI/UX is good, making my experience with the software positive.

**What do you dislike about Rippling?**

Their customer support is atrocious and getting a hold of someone that can fix things is impossible. The initial setup was terrible. We're on month 3 of not being able to pay our UK employees through the software.

**What problems is Rippling solving and how is that benefiting you?**

Rippling automates paying employees and contractors, handling reimbursements, and filing employer taxes. The UI/UX is good, and once set up, payroll is seamless, but again, the support is so bad, it negates all of the good.

**Official Response from Annacy Sampas:**

> Thank you for taking the time to review Rippling, Mark -- We're glad to hear that you're enjoying Rippling's UX, but we're very sorry to hear about issues with global payroll set-up. Your account team has confirmed that they are in contact with you currently to resolve your UK payroll set-up. We are committed to ensuring you have the best possible set-up and support.

  ### 21. Effective for Quick Payroll, Lacks in Insurance Connections

**Rating:** 0.5/5.0 stars

**Reviewed by:** Alvin M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 02, 2026

**What do you like best about Rippling?**

I appreciate Rippling for the quick deposit feature with payroll, which is quite efficient. I like how Rippling explains my deductions clearly, which helps in understanding my payroll better. Additionally, the platform handles my benefits well.

**What do you dislike about Rippling?**

Connections to my insurance.

**What problems is Rippling solving and how is that benefiting you?**

Rippling provides quick deposits and helps explain my deductions.

**Official Response from Annacy Sampas:**

> Hi Alvin! Thanks for reaching out and leaving a review. We're sorry that your insurance connection hasn't lived up to expectations. Your account team has confirmed they have reached out to you to resolve any outstanding insurance issues you have. We're committed to providing you with the best possible support and product experience. Thanks again for taking the time to leave feedback! 

  ### 22. Unacceptable Support for a Payroll & Compliance Platform

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Retail

**Reviewed Date:** February 17, 2026

**What do you like best about Rippling?**

The platform has broad feature coverage in theory, but our experience with support and compliance responsiveness outweighed any potential benefits. They system exceeds the capabilities of the employees. Unfortunately, I did not find any aspect of the product or support that met our expectations from a payroll provider, operational or compliance needs.

**What do you dislike about Rippling?**

Slow and inconsistent customer support for time-sensitive payroll and compliance issues. Being asked to wait 48–72 hours for regulated matters is unacceptable. Support staff lacked ownership and subject-matter competence, and escalation paths were unclear or apathetic. To further clarify, customer support is not equipped to handle payroll and compliance issues with the urgency or expertise required. Response times are extremely slow for regulated matters, escalation paths are unclear, and representatives often cannot resolve issues end-to-end. For a mission-critical HR/payroll platform, this creates operational and compliance risk.

**What problems is Rippling solving and how is that benefiting you?**

Rippling positions itself as an all-in-one HR, payroll, and compliance platform. While this centralization could reduce operational overhead in theory, the lack of timely, competent support for regulated payroll and compliance matters meant the platform did not deliver practical value for our business and you'd be better served by other platforms with more experience and longevity.

**Official Response from Annacy Sampas:**

> Hi there -- thanks for flagging this to us. We're sorry that your support experience with Rippling didn't live up to expectations. As this review is anonymous, we're unable to reach out to resolve any outstanding support inquiries you may still have. We're happy to assist and connect you with the support you need-- feel free to reach out to support@rippling.com or submit a ticket to the Rippling Help Center to provide more information. Thanks again for sharing your feedback!

  ### 23. Still struggling after implementation, hopefully it gets better?

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Information Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 17, 2026

**What do you like best about Rippling?**

So far it's hard to say. The performance review product seems better than what we had before and users feel it's intuitive, but as an administrator of the product, there are constant headaches.

**What do you dislike about Rippling?**

Implementation - Our implementation experience was disappointing. I recognize that this may vary depending on the assigned implementation consultant, but in our case, it often felt like our consultant did not have a strong grasp of the product. Many of our questions were met with, “I’ll need to research that and get back to you,” which made it feel like we were driving discovery rather than being guided through a structured implementation process.

The period leading up to go-live was particularly challenging. Fortunately, we had support from a few individuals on adjacent teams who stepped in to help. Even so, our first payroll after go-live did not run smoothly, and, candidly, neither have the subsequent four payrolls. It has felt like a continuous cycle of fixing one issue only to have another surface. At times, it feels like we are stuck in a house that requires constant repairs, without the option to step away until the contract term ends.

Time & Attendance - If you are considering Rippling, I strongly recommend thoroughly evaluating Time & Attendance functionality, especially if you operate 24/7. We are a 24x7 company, and the system has not handled overnight shifts properly. Since implementation, we have had to manually calculate overnight hours and import them into payroll because the system’s week cutoff logic does not correctly attribute hours when shifts span midnight.

I have worked with support for over a month on this issue and was most recently advised to monitor the release notes for a potential future update. There is currently no active solution available to us.

Support - Support has been responsive at times and does seem engaged when issues are escalated. However, communication can be inconsistent, and there have been periods where follow-through stalls without proactive updates.

**What problems is Rippling solving and how is that benefiting you?**

I don't think there is a problem it has solved yet, but maybe we'll get there after we work through all the core issues.

**Official Response from Annacy Sampas:**

> Hi there -- thanks for flagging this to us. We're sorry that your implementation experience with Rippling didn't live up to expectations. As this review is anonymous, we're unable to reach out to resolve any outstanding support inquiries you may still have. We're happy to assist and connect you with the support you need-- feel free to reach out to support@rippling.com or submit a ticket to the Rippling Help Center to provide more information. Thanks again for sharing your feedback! 

  ### 24. Stop wasting your time in evaluation

**Rating:** 0.0/5.0 stars

**Reviewed by:** Alok K. | Director of Accounting &amp; India Controller, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 05, 2025

**What do you like best about Rippling?**

Nothing as such, after implementation only, we could understand the product has is not at all touching the average standards.

**What do you dislike about Rippling?**

Product needs a lot of improvement and missing the basic features. Implementation is very poor and Customer Service is a myth.

**What problems is Rippling solving and how is that benefiting you?**

Sales people promised a lot but in actual, the product is missing a lot of basic features specifically for payroll, contractors and HRIS. The platform is not reliable for calculation correct payroll, we have been facing issues since last 3 months and still the support is not able to resolve our concerns. Implementation was highly unprofessional. Despite the acknowledgement by their own support team, they are not able to keep their cusotmer happy and keep charging you. So please try some other tool if you are looking a tool to meet your HRIS, Payroll (US and India), T&E, Contractor Payments (Global) and EOR, cost may be lucrative for you but at the end, once you spend your own time (equivalent to money), you will realize.

**Official Response from Annacy Sampas:**

> Thank you for your feedback, Alok. We’re sorry to hear that your experience with Rippling didn’t meet your expectations. We’re committed to continuous improvement, and feedback—positive or negative—is an important part of that process. Our team confirmed they are in contact with you and are working to amend your experience. We will continue to ensure you are connected with the resources needed.

  ### 25. Great Tech, Disappointing Customer Support

**Rating:** 0.5/5.0 stars

**Reviewed by:** Brittany G. | Director of People &amp; Culture

**Reviewed Date:** October 23, 2025

**What do you like best about Rippling?**

I appreciate that Rippling has made the hiring process easier than it was before. Pulling data and automating different tasks is notably simpler and more efficient, which I find very beneficial. The technological aspects, including tech and reports, are particularly helpful in streamlining our processes.

**What do you dislike about Rippling?**

I am extremely dissatisfied with the setup process for Rippling, which I found to be a complete nightmare. Despite promises made during the sales process regarding ample support and a smooth implementation, these were not fulfilled. The implementation manager changed multiple times, and many of our tools are still not fully implemented. We've faced significant issues with critical components like healthcare, payroll, and the platform itself, alongside global component problems. It feels like every aspect has had a major issue, and resolving these has been slow as communication with account and tech managers is inefficient and unresponsive. I often find myself having to resort to AI interactions, which are frustrating and ineffective, leaving my organization with a subpar experience. The customer service is terrible, and the constant need to navigate through numerous support personnel has been incredibly disappointing, making me look incompetent as a leader for choosing this platform. Moreover, there's a notable disconnection within the support system, leading to inconsistent answers and lack of awareness among the support staff regarding ongoing issues. This chaotic support structure severely hampers our operations as we struggle to get coherent assistance and resolution to problems.

**What problems is Rippling solving and how is that benefiting you?**

I find Rippling makes the hiring process and data management easier, automating various tasks effectively, but their customer service needs significant improvement.

**Official Response from Annacy Sampas:**

> Thank you for your feedback, Brittany. We’re sorry to hear that your experience with Rippling didn’t meet your expectations. We’re committed to continuous improvement, and feedback—positive or negative—is an important part of that process. Our team has confirmed that they are in contact with you and will work to amend your experience with Rippling and ensure you have access to the proper resourcing.

  ### 26. Lengthy, Manual Onboarding Process Not Well-Suited for Lean Startups

**Rating:** 0.0/5.0 stars

**Reviewed by:** Maura L. | CEO, Computer Software, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 11, 2026

**What do you like best about Rippling?**

Rippling has a compelling value proposition on paper.

**What do you dislike about Rippling?**

The onboarding experience was extremely time-consuming and inefficient. It required more than five hours of onboarding calls before meaningful progress was made, followed by multiple Google Sheets that were riddled with errors and not well structured. Much of the information requested in writing duplicated what had already been covered on calls, which made the process feel disorganized and frustrating. Overall, setting up Rippling was far more difficult than expected.

**What problems is Rippling solving and how is that benefiting you?**

Rippling is intended to streamline and automate HR operations. Unfortunately, given its lengths and highly manual onboarding process it is not well suited for lean early stage start-ups for which efficiency is key.

**Official Response from Annacy Sampas:**

> Hi Maura, thanks for leaving your feedback on Rippling -- we're very sorry that your experience with Rippling hasn't been on par with your expectations. Our team has confirmed they have reached out to amend the situation and are happy to provide you with the best possible onboarding support. Thanks again! 

  ### 27. Frustrating Experience with Poor Support and it's insanely expensive

**Rating:** 0.5/5.0 stars

**Reviewed by:** Chris K. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 10, 2025

**What do you like best about Rippling?**

Absolutely nothing

**What do you dislike about Rippling?**

I found the onboarding and setup process with Rippling to be extremely difficult and frustrating, it's like using an outdated Windows 95 computer. The platform is not user-friendly, and I struggled with its interface, even after being on it for 4 years. Finding anything was always a pain. Moreover, I felt that Rippling was extraordinarily expensive, offering little to no benefits, and was as a complete rip-off. The service quality was terrible, I received poor customer support, finding it impossible to get in touch with anyone, literally ever. The lack of coordination among departments was frustrating, as I was constantly shuffled from one department to another without resolving my issues. I had better luck asking ChatGPT questions on how to use it than I did Ripplings own support. Additionally, the pricing model was not flexible, as they charged on a yearly basis per user, meaning that even if I lost an employee, I still had to pay for a seat I no longer used. I was literally paying for 6 seats that had nobody in them, and there was nothing I could do about it. Overall, the platform did not offer any features or capabilities that I found useful, and I strongly wished I had never used Rippling. It's also extremely hard to move away from, which is why it took me too many years to finally decide to deal with the headache of leaving. And worst of all, even after I received both verbal and email confirmation that it would be cancelled on a specific date, I continued to be billed, and support was useless, and still has not stopped my billing, and my 'account manager' takes multiple days to respond, with completely unhelpful emails. BEWARE - once you're on with them, have fun ever trying to leave once you discover how unhappy you are and how much money you're paying when you could go to literally any other competitor and be so much happier.

**What problems is Rippling solving and how is that benefiting you?**

I found no benefits with Rippling. The platform did payroll and PEO tasks but was expensive and had terrible service and support.

**Official Response from Annacy Sampas:**

> Thank you for sharing your experience, Chris. Your feedback, both positive and negative, is invaluable to us as we continue to hone our products and we're truly sorry to hear about your experience. We've confirmed that all payments associated with your account have been stopped and your account representative has been in contact with you. We're committed to improving the Rippling experience so thank you again for flagging this feedback to us.

  ### 28. Not usefull

**Rating:** 0.0/5.0 stars

**Reviewed by:** Karla M. | FSC Call center/ customer service, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 16, 2025

**What do you like best about Rippling?**

The best thing I liked about Rippling is the easy clock in for lunch and breaks.

**What do you dislike about Rippling?**

The most frustrating aspect of Rippling was the unnecessary changes that came with each update. Everything would be rearranged, making it confusing to find what I needed. The app itself is also very slow, even when I have a fast internet connection. Additionally, the PTO calculations are inaccurate, and overall, the platform is not easy to navigate.

**What problems is Rippling solving and how is that benefiting you?**

It's not solving anything .

**Official Response from Annacy Sampas:**

> Hi Karla! 

We're sorry that your experience with Rippling didn't live up to expectations. We appreciate your feedback as we continue to improve Rippling to be the best possible product. We welcome the opportunity to learn more about your complications with PTO and the mobile app -- reach out to feedback@rippling.com with more information, thank you! 

  ### 29. Mortgage Servicing

**Rating:** 0.0/5.0 stars

**Reviewed by:** Kimberly J.

**Reviewed Date:** December 31, 2025

**What do you like best about Rippling?**

There is nothing that I like about this program.

**What do you dislike about Rippling?**

I don't like that Rippling is not user-friendly. It's difficult to submit a time-off request and check available time off after submission. Finding things requires searching and fiddling with the program. Correcting a missed clock in or out and waiting for manager approval is also troublesome. PTO hours don't show up after being earned, and there was no training provided; we had to figure it out on our own.

**What problems is Rippling solving and how is that benefiting you?**

Rippling tracks hours worked, PTO, sick time, benefits, and training courses.

**Official Response from Annacy Sampas:**

> Hi there Kimberly, We're very sorry to hear about your less than positive experience with Rippling -- we appreciate your feedback, both positive and negative, as we continue to hone our product. For additional support with time off, feel free to reach out to your company's internal Rippling administrator or reach out to support@rippling.com. Thanks again Kimberly! 

  ### 30. NA

**Rating:** 0.0/5.0 stars

**Reviewed by:** Ajit P. | Senior Software Developer, Enterprise (> 1000 emp.)

**Reviewed Date:** June 09, 2025

**What do you like best about Rippling?**

1. Rippling manages all IT related things like HR, Payroll, Benefits, IT management like app provisioning and device management, and even finance like expense management at one platform.
2. Rippling has strong automation and also helps in setting up complex setups with minimal effort.
3. Clean, User-Friendly Interface as it's easy to navigate.
4. It works well for small startups scaling to large companies because you can pick and pay for just the modules you need.

**What do you dislike about Rippling?**

1. The pricing model can be a bit confusing and expensive for smaller businesses. You pay for individual modules, and if you need several, it can add up quickly.
2. New users or admins may need some time to fully understand how to set up everything and navigate the system, because it can be a bit overwhelming at first, especially if you’re trying to juggle multiple modules (HR, payroll, IT management, etc.).
3. Some users have reported slow response times or difficulty getting quick help from customer service.
4. Sometimes platform feels rigid in terms of customisation, some users can face payroll glitches, and some small companies can feel they are paying extra for some features which they don't use often.

**What problems is Rippling solving and how is that benefiting you?**

1. In Rippling now not facing any payroll related glitches.
2. Can easily do complex setup within minimal efforts.
3. All the documents I can access at one platform

**Official Response from Annacy Sampas:**

> Thank you for taking the time to share your feedback with us on G2, Ajit. We appreciate all feedback, both positive or negative, as it helps us improve our products. 

  ### 31. Rippling - Complicated

**Rating:** 0.0/5.0 stars

**Reviewed by:** Crystal P. | Bookkeeper, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 09, 2025

**What do you like best about Rippling?**

I don't care for it at all but my client wanted to use it

**What do you dislike about Rippling?**

Not user friendly at all.  Takes alot of time navigating the system.

**What problems is Rippling solving and how is that benefiting you?**

It doesn't benefit me.  My client thinks in the long run it will eventually be beneficial.

**Official Response from Annacy Sampas:**

> Thank you for your feedback, Crystal. We're sorry that Rippling hasn't met your expectations. We’re committed to continuous improvement, and feedback—positive and negative—is an important part of that process. Feel free to reach out to us at support@rippling.com for any support needed.

  ### 32. Rippling not friendly if you need to switch tools

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 13, 2026

**What do you like best about Rippling?**

The basic function of what they do is done fine. Nothing groundbreaking but also not very well done.

**What do you dislike about Rippling?**

They give me the payroll information, but they will not provide W-2s for the time period that they held payroll. And every accountant I've talked to says it is ridiculous because every payroll provider should be provided a W-2 for the time period they held the payroll.

**What problems is Rippling solving and how is that benefiting you?**

We got it for its core HR functionality but it was not robust enough for our needs.

**Official Response from Annacy Sampas:**

> Hi there -- thanks for flagging this to us. We're sorry that your experience with Rippling didn't live up to expectations. As this review is anonymous, we're unable to reach out to resolve any outstanding support inquiries you may have outstanding. Feel free to reach out to support@rippling.com or submit a ticket to the Rippling Help Center to provide more information.

  ### 33. Buyer-Beware Absolute worst software platform that any business could ever use stay away at all cost

**Rating:** 0.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 30, 2025

**What do you like best about Rippling?**

There is nothing new that has improved since the last time 

**What do you dislike about Rippling?**

Better and more timely direct support and a method to actually contact a benefits person at rippling without only going via HR admin 

**What problems is Rippling solving and how is that benefiting you?**

Rippling was meant to serve as our core HR system- it has completely failed in this respect

  ### 34. OVERSOLD & NO SUPPORT

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 28, 2025

**What do you like best about Rippling?**

Rippling simplifies "Self-Service" for employees.  It provides a single portal for Time Off Request, PTO Balances, Payroll, and Benefits.

**What do you dislike about Rippling?**

RIPPLING has the worst customer service that I have ever experience.  Moreover, every problem is solved by a product add-on that requires a change order and more money.  The minute you stop adding new services to your RIPPLING agreement, you no longer hear from their sales or support team.  Currently, all services and sales requests have to go through their poorly developed AI (Language Model) and our average wait time is 24 -48 hours for a response.  FRUSTRATING, does not do justice to how BAD RIPPLING's support is.

**What problems is Rippling solving and how is that benefiting you?**

It reduced the number of HR management platforms into a "Single Pain of Glass".

**Official Response from Annacy Sampas:**

> Thank you for your feedback. We’re sorry to hear that your experience didn’t meet expectations. We’re committed to continuous improvement, and feedback—positive or negative—is an important part of that process.

As this review is anonymous, we’re unable to reach out directly, but we’d welcome the opportunity to learn more about your experience and address your concerns. If you're open to it and an admin of your account, please contact us through your dedicated Account Manager or our support team at help.rippling.com and a member of our team can reach out to connect. 

  ### 35. User-Friendly with Comprehensive Payroll Solutions

**Rating:** 0.0/5.0 stars

**Reviewed by:** Kelli M.

**Reviewed Date:** January 20, 2026

**What do you like best about Rippling?**

I find Rippling very easy to use and I really like how the site is set up. It was very easy and user-friendly to set up initially.

**What do you dislike about Rippling?**

Nothing

**What problems is Rippling solving and how is that benefiting you?**

Rippling helps me manage all my payment and tax information efficiently.

**Official Response from Annacy Sampas:**

> 
Hi Kelli! Thanks for reviewing Rippling on G2! We're so glad you're enjoying our product and appreciate you writing us a stellar review. It does look as if your star rating may not reflect your positive written review, if you wanted to adjust your rating to reflect your 10/10 review and written sentiment. Thanks again for taking the time and we appreciate you choosing Rippling!

  ### 36. Proceed With Extreme Caution

**Rating:** 0.0/5.0 stars

**Reviewed by:** David A. | Operations Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 09, 2025

**What do you like best about Rippling?**

There is very few things to like about Rippling. The only thing I would say is a positive is the interface is easy to use and navigate. Everything else is a nightmare.

**What do you dislike about Rippling?**

If you value transparency, reliable billing, and honest business practices — look elsewhere. My experience has been riddled with unexplained charges, evasive support, and tactics I’d never expect from a company of this size. The product has promise, but it’s overshadowed by how the company operates behind the scenes.

This isn’t just a “bad experience” — it’s a warning.

**What problems is Rippling solving and how is that benefiting you?**

Unfortunately - they cause more headaches then problems. The product is riddled with bugs and billing issues galore.

  ### 37. Needs Better Transparency and User Experience

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Building Materials | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 16, 2025

**What do you like best about Rippling?**

The app.  I like that I can sign in BUT not when you are working from home.

**What do you dislike about Rippling?**

Not being able to see your pay till the day of pay.  Doesnt seem so user friendly.

**What problems is Rippling solving and how is that benefiting you?**

Does everything the company needs.

**Official Response from Annacy Sampas:**

> Thank you for your feedback. We’re sorry to hear that your experience didn’t meet expectations. We’re committed to continuous improvement, and feedback—positive or negative—is an important part of that process.  As this review did not provide any contact information, we’re unable to reach out directly, but we’d welcome the opportunity to learn more about your experience and address your concerns. If you're open to it and an admin of your account, please contact us through your dedicated Account Manager or our support team at help.rippling.com and a member of our team can reach out to connect.

  ### 38. Unified Platform with Seamless Onboarding and Fast, Accurate Payroll

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 29, 2025

**What do you like best about Rippling?**

Unified Platform & Automation, Smooth Onboarding Experience, Fast, Accurate Payroll, Strong Integrations and Compliance & Reporting.

**What do you dislike about Rippling?**

Complexity & Learning Curve, Pricing Transparency & Cost and Implementation Time.

**What problems is Rippling solving and how is that benefiting you?**

Saves me over an hour of onboarding with each new hire which is huge because we have a high turnover rate

**Official Response from Annacy Sampas:**

> Hi there! Thanks for giving Rippling a great review -- we're so glad you're enjoying Ripping. It'd be great if you could adjust your Star Rating to reflect your written review. 

As this review is anonymous, we're unable to reach out to you directly regarding your product feedback. We appreciate your feedback, positive or negative, as we continue to hone our product to be the best! Thanks again!  

  ### 39. Not a great HR system

**Rating:** 0.0/5.0 stars

**Reviewed by:** Aarone C. | Clinic Director and Occupational Therapist, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 01, 2025

**What do you like best about Rippling?**

It has made some things easier but overall not much.

**What do you dislike about Rippling?**

Rippling has  not been great to work with and has made things more difficult in many different ways.

**What problems is Rippling solving and how is that benefiting you?**

Other than helping us get people paid it is not doing much for us.

**Official Response from Rebecca  H:**

> Thank you for taking the time to share your feedback, and we’re sorry to hear that your experience hasn’t met expectations so far. Our team has reached out via email to better understand your concerns and work with you to actively resolve them. We’d welcome the chance to partner with you to turn things around. 

  ### 40. Frustratingly clunky tool. Takes forever for an admin to find anythnig

**Rating:** 0.0/5.0 stars

**Reviewed by:** Daniel A. | CEO / Co-Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 11, 2025

**What do you like best about Rippling?**

Nothing comes to mind.  I guess their marketing department does a good job getting the word out about them

**What do you dislike about Rippling?**

Incredibly poor navigation and way more complicated than it needs to be. It's impossible for an admin to find even the most obvious piece of information like an employee's salary information.  They keep adding more and more to their platform but it's the same complicated poor navigation

**What problems is Rippling solving and how is that benefiting you?**

It does act as our payroll.  This is the only thing that seems to be working well with the tool.

  ### 41. Terrible Onboarding Experience + Unable to Reconcile Payroll to Cash

**Rating:** 1.0/5.0 stars

**Reviewed by:** Lauren B. | VP of Finance, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 26, 2024

**What do you like best about Rippling?**

Ease of use for employees. However, so many "apps" have been confusing to them. Also, seems like you need to buy every single thing in Rippling to get it to work how you want.

**What do you dislike about Rippling?**

They were incredible disorganized during the onboarding process. Up to the day of the go live date, they were giving me additional tasks to perform that could have been given to me a month earlier. At the end, they were able to perform the tasks themselves. Very unorganized during the whole process until the implementaiton manager was worried she was going to get a horrible review. 

Now that we are reconciling our first month of payroll to cash, they are unable to provide one file to reconcile to cash paid. They are unable to provide basic fields like: gross compentation, employer taxes, benefits paid. When they provide it, it doesn't reconcile to the cash we paid. Working with the team they make this sound like it's a foreign task.

Implementation was not easy and reporting was oversold.

**What problems is Rippling solving and how is that benefiting you?**

Right now it is creating more problems than solving them.

  ### 42. Would recommend only to my worst enemies

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 02, 2025

**What do you like best about Rippling?**

Very extensive software capabilities. Quite a bit more coverage of reasonable use cases than others.

**What do you dislike about Rippling?**

Software has broad but little depth of use case coverage. Only surface level deep in many cases. Support is not great. PEO is atrocious. Basically switched to a competitor and actually realized what this whole software solution is supposed to do: make lives easier.

**What problems is Rippling solving and how is that benefiting you?**

Should be solving all things HR and people related. Making administrative tasks easier, quicker, and less costly.

  ### 43. Expensive tool leaves a lot to be desired for accounting

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 12, 2025

**What do you like best about Rippling?**

I only like the user interface looks more modern than the other software.

**What do you dislike about Rippling?**

Lack of support, lack of reconciliation to bank debits, lack of resolution processes (everything is a ticket)

**What problems is Rippling solving and how is that benefiting you?**

NA

**Official Response from Annacy Sampas:**

> Thank you for your feedback. We’re sorry to hear that your experience didn’t meet expectations. We’re committed to continuous improvement, and feedback—positive or negative—is an important part of that process.
As this review is anonymous, we’re unable to reach out directly, but we’d welcome the opportunity to learn more about your experience and address your concerns. If you're open to it and an admin of your account, please contact us through your dedicated Account Manager or our support team at help.rippling.com and a member of our team can reach out to connect.

  ### 44. Beware - Rippling is not as advertised

**Rating:** 0.0/5.0 stars

**Reviewed by:** Shannon V. | Co-Founder and CMO, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 09, 2025

**What do you like best about Rippling?**

The implementation specialist was really nice and did his best so make up for the lack of functionality within the product

**What do you dislike about Rippling?**

The benefits administration application is not a true integration. Values within it were clearly input manually with glaring errors. Status of employees did not reflect actual status within benefits plan. And the logic for deductions is very basic, not set up to optimize for tax in Canada.

**What problems is Rippling solving and how is that benefiting you?**

The only problem it solved was making it easier to have employees self-enroll.

**Official Response from Rebecca  H:**

> Upon receiving this review, our team reached out directly to the customer to better understand their experience. After reviewing the account, we identified that the customer’s plan structure was not supported by our system, which resulted in setup delays and confusion about product capabilities. In response, we have improved our pre-implementation vetting process and clarified our documentation to set more accurate expectations. We appreciate the feedback and are committed to using it to enhance both our product and onboarding experience moving forward.

  ### 45. Horrible Customer Service/Implementation/Support

**Rating:** 0.5/5.0 stars

**Reviewed by:** Joe D. | Director of HR, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 13, 2025

**What do you like best about Rippling?**

It is an all in one HRIS/PEO/ASO but it is so clunky and there is limited support if anything goes wrong.

**What do you dislike about Rippling?**

The customer support is useless, our CSM acts annoyed anytime we reach out, and it takes several hours/days to get very minor things fixed in the system. If you need any immediate support, don't hold your breath as it will take unnecessary amounts of time to get anything resolved.

**What problems is Rippling solving and how is that benefiting you?**

It is an all-in-one option, and they are trying to create a one stop shop for anything HR related which could be nice if they had the right support to successfully onboard new clients and service those clients.

**Official Response from Rebecca  H:**

> After receiving this review, our team reached out directly to the customer to address their concerns. The review reflected their experience with the first entity they onboarded, while subsequent onboardings have gone smoothly. The customer shared that their situation has since improved and is now in a great spot, noting that their new team has been “responsive” and “very helpful.” With their previous concerns resolved, our team will continue to provide support as needed.

  ### 46. Rippling is an ABOMINATION if you're an employee.

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 05, 2023

**What do you like best about Rippling?**

It's streamlined, everything is in one place.

**What do you dislike about Rippling?**

ETA - They are clearly ignorant on matters of insurance. They arbitrarily refer to their plans as "Platinum" (commonly 10% co-insurance) when they're clearly modeled on "Gold" (20%), as "PPO" when they are "POS" (not my choice of phrasing, but a legit initialism for a different, less-robust type of plan). Their folly here leads me to believe that they are also ignorant on matters of the law, perhaps violating the ACA in their choice to rachet up premiums for us based in part on our "usage"--as part of a larger group, are they allowed to single us out? And where in this HIPAA-defiant world do they even GET this information??--But being a cheapo service, Rippling is probably still less expensive than the competition.

And we get our money's worth.

There is no support for employees. I can't talk directly to Rippling. It just routes back to our single HR rep for the startup. Their benefits plan is terrible and they don't understand any better than we do the difference between "PPO" and "POS" health plans. Moreover, their provider just went out of network with the monopolistic medical foundation in our state. 

They put out a lot of feel-good press about their funding when SVB went under. I view this as damage control. They're not a mature company and neither is mine for choosing them.

**What problems is Rippling solving and how is that benefiting you?**

It's our benefits admin. Our PEO. Unifying HR processes. We had an even more terrible PEO before.

  ### 47. Terrible Software & Customer Experience - Don't Use or sign up with them

**Rating:** 0.5/5.0 stars

**Reviewed by:** Jared F. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 08, 2024

**What do you like best about Rippling?**

Would highly recommend not going with this software.

**What do you dislike about Rippling?**

The onboarding process was extremely poor, leaving us confused and frustrated. After our first month, we realized the software didn’t meet our needs, but we were forced into a one-year contract, which feels restrictive and unreasonable. Additionally, we've discovered unauthorized charges for an app we never used, and the customer support has been unresponsive and unhelpful in addressing these issues. Overall, the service has been disappointing, and we wouldn’t recommend it to others.

**What problems is Rippling solving and how is that benefiting you?**

We initially hoped that Rippling would streamline our HR management and payroll processing, making it easier to manage employee benefits and automate essential tasks. However, the platform has not solved these issues effectively and has instead created additional challenges with onboarding, customer support, and billing transparency. The intended benefits have not been realized, and it has had a negative impact on our team's efficiency.

**Official Response from Rebecca  H:**

> Upon receiving this review, the account team reached out to the customer to review their experience. Their Rippling Account Manager has been actively working with the customer and has introduced additional technical support resources to ensure the product meets their needs. We reviewed the unauthorized charges and confirmed that on 7/22 the customer opted into our Google Reseller add-on and confirmed subscription charges to their account. We reviewed this with the customer as well and have worked with them to remove Rippling as the reseller. Our team will continue to work directly with the customer to ensure they are set up for success with Rippling.

  ### 48. Onboarding has been terrible

**Rating:** 0.0/5.0 stars

**Reviewed by:** Michael  P. | President, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 12, 2024

**What do you like best about Rippling?**

The cost of the service has been and the onboarding process.

**What do you dislike about Rippling?**

The customer service for the onboarding has been terrible. The information we are inputting into the system is not being saved properly. The people have not been friendly. We are finding out after the fact that we have to run payroll on specific days and that we dont have the option for flexiblity. We have a couple of employees that still use paper checks and they do not issue paper checks. There are work arounds but it would have been nice to know that when we interviewed them. We have 6 companies we moved over and on our first run only 5 companies employyes were paid. The hourly rates on their platform are differnt than what are showing up on paychcecks. We call for assitance and they tell us knobody is availble until noon EST because they are based in CA and the employees work those hours.  Our employees getting paid is beyond critical and we have to cross our fingers every Friday that they get paid and it is the correct amount.

**What problems is Rippling solving and how is that benefiting you?**

We have only been using Rippling for a few weeks and it has not benefited us

  ### 49. Highly recommend it to anyone looking for an all-in-one HR platform

**Rating:** 0.0/5.0 stars

**Reviewed by:** Ester C. | Development Operations Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 19, 2024

**What do you like best about Rippling?**

One thing that really stands out is the layout of the site itself. It’s clean, modern, and very user-friendly. Everything is organized in a way that makes sense, so you never feel lost or overwhelmed by the number of options. Whether I’m managing payroll, handling benefits, it’s all just a few clicks away.

**What do you dislike about Rippling?**

Sometimes the notifications feature can be a little bit delayed. They could improve in that way but it is not too bad because I always get the notifications anyway.

**What problems is Rippling solving and how is that benefiting you?**

Mostly organization problems. Rippling is great compling everything HR related in one app.

  ### 50. Not a fan

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 24, 2025

**What do you like best about Rippling?**

It bundles a host of services but the tactics of the sales person were not appreciated.

**What do you dislike about Rippling?**

While looking for services for the company I work for,  the sales pitch was offputting. The sales staff was aggressive, rude and questioned the legitmacy of the company without any justification or fact. As a paralegal I was surprised they would insinuate the company was involved illegal activity with out any vetting process. I would steer clear of a company that rather then conduct a due diligence based on fact would in fact all but accuse it of illegal dealings.

**What problems is Rippling solving and how is that benefiting you?**

It is not solving any problems despite it's bundled service


## Rippling Discussions
  - [How is Rippling innovating in the field of HR and IT management for businesses?](https://www.g2.com/discussions/how-is-rippling-innovating-in-the-field-of-hr-and-it-management-for-businesses) - 6 comments, 7 upvotes
  - [What is Rippling used for?](https://www.g2.com/discussions/what-is-rippling-used-for) - 6 comments, 3 upvotes
  - [Rippling onboarding: clear instructions, but how do you get quick support when questions come up?](https://www.g2.com/discussions/rippling-onboarding-clear-instructions-but-how-do-you-get-quick-support-when-questions-come-up) - 1 comment, 1 upvote
  - [How can I build automation for work anniversaries &amp; Birthdays](https://www.g2.com/discussions/how-can-i-build-automation-for-work-anniversaries-birthdays) - 1 comment, 1 upvote
  - [What are some popular integrations for Rippling?](https://www.g2.com/discussions/27535-what-are-some-popular-integrations-for-rippling) - 2 comments

- [View Rippling pricing details and edition comparison](https://www.g2.com/products/rippling/reviews?filters%5Bnps_score%5D%5B%5D=1&section=pricing&secure%5Bexpires_at%5D=2026-08-13+15%3A11%3A21+-0500&secure%5Bsession_id%5D=ecca6ca7-e08b-40fd-9b34-2b2d874a9d19&secure%5Btoken%5D=e0e286192b4d782a2af417edb3e82596ee3e56129d1954f9d35bc337c461ac00&format=llm_user)
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  - [Multiview ERP](https://www.g2.com/products/multiview-erp/reviews)
  - [MyTime](https://www.g2.com/products/mytime/reviews)
  - [Namely](https://www.g2.com/products/namely/reviews)
  - [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews)
  - [Nectar](https://www.g2.com/products/nectar/reviews)
  - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews)
  - [Net@Suite](https://www.g2.com/products/net-suite/reviews)
  - [NEXT](https://www.g2.com/products/next-next/reviews)
  - [Nextech Practice Management](https://www.g2.com/products/nextech-practice-management/reviews)
  - [Notion](https://www.g2.com/products/notion/reviews)
  - [Okta](https://www.g2.com/products/okta/reviews)
  - [OneLogin](https://www.g2.com/products/onelogin/reviews)
  - [Onfleet](https://www.g2.com/products/onfleet/reviews)
  - [Pave](https://www.g2.com/products/pave/reviews)
  - [Payoneer](https://www.g2.com/products/payoneer/reviews)
  - [Pinpoint](https://www.g2.com/products/pinpoint-hq-pinpoint/reviews)
  - [Pipedrive](https://www.g2.com/products/pipedrive/reviews)
  - [Planning Center Calendar](https://www.g2.com/products/planning-center-calendar/reviews)
  - [PreciseFP](https://www.g2.com/products/precisefp/reviews)
  - [Principalm](https://www.g2.com/products/principalm/reviews)
  - [Principle](https://www.g2.com/products/principle/reviews)
  - [Procore](https://www.g2.com/products/procore/reviews)
  - [QAngio XA](https://www.g2.com/products/qangio-xa/reviews)
  - [Qbo](https://www.g2.com/products/qbo/reviews)
  - [QuickBooks Desktop Enterprise](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews)
  - [QuickBooks Desktop Pro](https://www.g2.com/products/quickbooks-desktop-pro/reviews)
  - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews)
  - [QuickBooks Online Advanced](https://www.g2.com/products/quickbooks-online-advanced/reviews)
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  - [RingEX](https://www.g2.com/products/ringex/reviews)
  - [Rippling](https://www.g2.com/products/rippling/reviews)
  - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews)
  - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)
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  - [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews)
  - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews)
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  - [SlackNotify](https://www.g2.com/products/slacknotify/reviews)
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  - [Standard](https://www.g2.com/products/standard/reviews)
  - [Startly](https://www.g2.com/products/startly/reviews)
  - [Stripe](https://www.g2.com/products/stripe-agentic-workflow-stripe/reviews)
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  - [Text Blaze](https://www.g2.com/products/text-blaze/reviews)
  - [Thoropass](https://www.g2.com/products/thoropass/reviews)
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  - [Toggl Track](https://www.g2.com/products/toggl-track/reviews)
  - [Trainual](https://www.g2.com/products/trainual/reviews)
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  - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews)
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  - [When I Work](https://www.g2.com/products/when-i-work/reviews)
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  - [Wise Business](https://www.g2.com/products/wise-business/reviews)
  - [Workable](https://www.g2.com/products/workable/reviews)
  - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews)
  - [Workday Recruiting](https://www.g2.com/products/workday-recruiting/reviews)
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  - [Zendesk for Employee Service](https://www.g2.com/products/zendesk-for-employee-service/reviews)
  - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews)

## Rippling Features
**Additional Functionality**
- Tagging
- Natural Language Processing
- Data Extraction
- Multi-Language
- Predictive Analytics
- Drag & Drop
- Speech Recognition
- Reporting/Analytics
- Data Storage Management
- Virtual Personal Assistant (VPA)
- AI Copilot
- Customer Segmentation
- Collaboration Tools
- Data Import/Export
- Generative AI
- For eCommerce
- Role-Based Permissions
- Customizable Branding
- Search/Filter
- Monitoring
- Document Management
- API
- Data Visualization
- Trend Analysis
- Machine Learning
- Access Controls/Permissions
- Alerts/Escalation
- Performance Metrics
- Real-Time Data
- Third-Party Integrations
- Mobile App
- Multiple Data Sources
- For Sales Teams/Organizations
- Sentiment Analysis
- Activity Dashboard
- Chatbot
- Workflow Automation

**Usage Tracking/Analytics**
- Usage Tracking/Analytics

**Compliance Management**
- Compliance Management

**Autonomous Task Execution**
- Autonomous Task Execution

**Third-Party Integration**
- Third-Party Integration

**Conversational AI**
- Conversational AI

**Multi-Language**
- Multi-Language

**Predictive Analytics**
- Predictive Analytics

**Workflow Automation**
- Workflow Automation

**HR System Integration**
- HR System Integration

**Escalation Management**
- Escalation Management

**Proactive Tasking**
- Proactive Tasking

**Proactive Intervention**
- Proactive Intervention

**AI‑Powered Candidate Screening**
- AI‑Powered Candidate Screening

**Policy Enforcement**
- Policy Enforcement

**Interview & Scheduling Agent**
- Interview & Scheduling Agent

**Agent Governance**
- Agent Governance

**HR Automation**
- HR Automation

**Core HR**
- Organization Management
- Time, Attendance, and PTO
- Expense Management
- Salary Structures
- Compliance
- Benefits Administration
- Goal Management
- Benefits Management
- Employee Management
- Workflow Management
- HR Management
- Recruitment Management
- Payroll Management
- Compliance Management
- Document Management
- Calendar Management
- Performance Management
- Time Off Management
- Compensation Management
- Training Management
- Timesheet Management
- Talent Management
- Commission Management

**Employee Self Service**
- Web Portal
- Benefits Manager
- Mobile
- Self Service Portal

**Benefits Administration Platform Features**
- Benefits Record Management
- Enrollment Planning
- Third-Party Carrier Integration
- Document Management
- Total Compensation Statements
- Self-Service Portal
- Regulatory Compliance
- Mobile Benefits Access
- Timesheet Management
- Payroll Management
- Performance Management
- Recruitment Management
- Compliance Management
- Deduction Management
- Training Management
- Employee Management
- Compensation Management
- HR Management
- Workflow Management
- Attendance Management
- Retirement Plan Management
- Provider Management
- Online Benefits Enrollment
- Employee Portal

**Compliance**
- Compliance Support
- Safety Program
- Certified Assistance

**Automation**
- Process Automation

**Processing**
- Multi Country
- Data Consolidation
- Data Quality
- Rules

**Platform Basics**
- Interoperability
- Performance
- Internationalization
- Security

**Platform Basics**
- Interoperability
- Performance

**Platform Basics**
- Interoperability
- Performance
- Portal

**Training & eLearning**
- Content Delivery and Tracking
- Customer Training
- Manager Portals
- Content Storage and Management
- Interactive Content
- Skills Tracking
- Progress Tracking
- Course Management
- Contact Management
- eCommerce Management
- Learning Management
- Assignment Management
- Assessment Management
- Learner Portal
- Content Library

**Platform Basics**
- Reporting
- Dashboard
- Performance
- Activity Dashboard
- Labor Cost Reporting

**Responses**
- Personalization
- Route To Human
- Natural Language Understanding (NLU)
- Multi-Language

**Performance reviews**
- 360 Reviews
- Customizable Forms
- Review Cycle Tracking
- Ongoing Performance Tracking
- Applicant Tracking

**Platform Basics**
- Performance
- Portal

**Reports**
- Score Cards
- Customizability
- Graphs and Charts
- Dashboards
- Activity Dashboard

**Compatability**
- HCM and HRMS
- Entrepreneur
- Immigration and Relocation

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Summarization

**Resource Planning - Workforce Planning**
- Reconciliation
- Headcount Planning
- Reporting
- Expense Planning

**Automation - AI Agents**
- Sales Follow-Up
- Customer Interaction Automation
- Lead Generation
- Document Processing
- Feedback Collection
- Natural Language Processing
- Simulation and Scenario Generation

**Agentic AI - Applicant Tracking Systems (ATS)**
- Adaptive Learning
- Natural Language Interaction
- Decision Making

**Agentic AI - Onboarding**
- Autonomous Task Execution
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Conversational Automation - AI Agents for HR**
- Conversational Assistants
- Multi‑Language Support & Localization

**Core - Contractor of Record**
- Onboarding
- Mediation
- CoR
- Risk
- Offboarding
- Payment
- Compliance

**Additional Functionality**
- Reminders
- Applicant Tracking
- Time & Attendance
- Predictive Analytics
- Learning & Development
- Employee Database
- Employee Engagement
- Self Service Portal
- Sick Leave Tracking
- Customizable Branding
- Mobile App
- Access Controls/Permissions
- Onboarding
- Customizable Reports
- 360 Degree Feedback
- Customizable Templates
- AI Copilot
- Reporting/Analytics
- Succession Planning
- Data Import/Export
- Approval Process Control
- Surveys & Feedback
- Offboarding

**Additional Functionality**
- Asynchronous Learning
- AI Copilot
- Activity Dashboard
- Training Companies
- Customizable Reports
- Self-paced Learning
- Gamification
- Multi-Language
- Skills Assessment
- Modeling & Simulation
- Academic/Education
- Third-Party Integrations
- Customizable Branding
- Tests/Assessments
- Training Administration
- Social Learning
- Surveys & Feedback
- Blended Learning
- Virtual Classroom
- SCORM Compliance
- Mobile Learning
- Generative AI
- Built-in LMS
- Built-in Course Authoring
- Learning Paths/Tracks
- API
- Synchronous Learning
- Certification & Licensing
- Single Sign On
- Reminders
- Corporate/Business
- Reporting/Analytics

**Additional Functionality**
- Onboarding
- Individual Development Plans
- Career Development
- Approval Process Control
- Customizable Branding
- AI Copilot
- Reminders
- Customizable Templates
- Employee Profiles
- Employee Engagement
- Learning & Development
- API

**Administration**
- Payroll Entry
- Time Off Accrual
- Direct Deposit
- Expense Reimbursement
- Pre-tax Deductions
- Wage Garnishment
- Approvals
- Check/W-2 Printing
- Check/W-2 Delivery
- Split Deposits

**Sourcing**
- Candidate Search
- Career Page Configuration
- Candidate Sourcing
- Job Posting
- Candidate Sourcing Metrics
- Boolean Search
- Resume Search

**Platform Content**
- Forms Library
- E-Forms
- E-Signature
- Background Checks
- Offer Letter Approvals
- Offer Letter Templates
- Customizable Templates

**Course Authoring**
- Course Builder
- Role-Based Templates
- Assessments & Quizzes
- Instructor-Led Training

**Platform**
- Tools
- Management
- Access
- Mobile Access
- Performance Management
- Tax Management
- Compliance Management
- Recruitment Management
- Employee Management
- Expense Management
- Certification Management
- Insurance Management
- Attendance Management
- Payroll Management
- Document Management
- Benefits Management
- Workforce Management
- Contractor Management
- Client Management

**Logistics**
- Dashboards & Reporting
- Data Collection
- Activity Dashboard
- Real-Time Data
- Real-Time Reporting
- Payroll Reporting

**Compliance**
- Governance
- Country-Specific
- Internal Policies

**Platform Functionality**
- Customizability
- Mobility

**Platform Data**
- Visualization
- Platform Search
- Alerts and Notifications

**Platform Performance**
- Reporting
- Application Monitoring

**Platform Content**
- Automation
- File Sharing
- Content Library

**Platform**
- Conversation Editor
- Integration
- Human-In-The-Loop
- Drag & Drop Editor
- Human-in-the-loop (HITL)

**Goals**
- Goal Setting/Tracking
- Company Goals And OKRs

**Platform Administration**
- Integrations
- Compliance
- Reporting

**Benefits Administration Platform Features**
- Benefits Record Management
- Enrollment Planning
- Third-Party Carrier Integration
- Document Management
- Total Compensation Statements
- Self-Service Portal
- Regulatory Compliance
- Benefits Dashboards
- Mobile Benefits Access
- Integrations / APIs
- Internationalization
- Mobility

**Cleaning**
- Filtering
- Levels of Measurement
- Transformation

**Intermediate GEP features**
- International Hiring Support
- Pre-built Integrations

**Generative AI**
- AI Text Summarization
- Generative AI

**Human Resources - Workforce Planning**
- Integrations & APIs
- Compensation Bands
- Org Chart
- Recruitment Workflows

**Autonomy -  AI Agents**
- Independent Decision Making
- Adaptive Responses
- Task Execution
- Problem Solving

**Task Automation - AI Agents for HR**
- Autonomous Task Execution

**Payment - Contractor of Record**
- Invoice
- Consolidate

**Additional Functionality**
- Reminders
- Applicant Tracking
- Time & Attendance
- Predictive Analytics
- Learning & Development
- Employee Database
- Employee Engagement
- Self Service Portal
- Sick Leave Tracking
- Customizable Branding
- Mobile App
- Access Controls/Permissions
- Onboarding
- Customizable Reports
- 360 Degree Feedback
- Customizable Templates
- AI Copilot
- Reporting/Analytics
- Succession Planning
- Data Import/Export
- Approval Process Control
- Surveys & Feedback
- Offboarding
- Employee Profiles
- For Cloud
- Employee Training
- Time Off Requests

**Taxes**
- Tax Calculation
- Tax Filing
- Automatic Tax Payment

**Candidate Management - Applicant Tracking System**
- Candidate Evaluations
- Applicant Data Management
- Hiring Processes Tracking
- Automated Resume Parsing
- Scheduling
- Candidate-Facing Statuses
- Workflow Building
- Application Management
- Candidate Management
- Task Management
- Pipeline Management
- Calendar Management
- Workflow Management
- Communication Management
- Compliance Tracking
- Approval Workflow
- Application Management
- Job Management

**Platform Additional Functionality**
- Self-Service Portal
- Automated Team Introductions
- Compliance Training
- Automated Onboarding Workflows
- Onboarding Notifications

**Course Delivery**
- Learning Paths/Tracks
- Communication & Notifications
- Assignment Scheduling
- Self-paced Learning
- Mobile Learning
- Blended Learning
- Social Learning
- Synchronous Learning
- Extended Enterprise Learning
- Asynchronous Learning

**Support**
- Scale
- Specialist Guidance
- Consulting
- Invoicing
- Implementation
- Support
- Assistance

**Management**
- Schedule Creation Tools
- Schedule Management
- Employee Leave Management
- User Access
- User Role Access
- Employee Information
- Employee Information Automation
- Calendar Management
- Workflow Management
- Compliance Management
- Timesheet Management
- Payroll Management
- HR Management
- Time Off Management
- Task Management
- Document Management
- Mobile Access

**Integration**
- HR/HCM
- Finance
- Other

**Platform Data**
- Reporting
- Alerts and Notifications
- Platform Search
- Visualization
- Real-Time Notifications

**Platform Content**
- Automation
- File Sharing
- Content Library

**Platform Functionality**
- Document management
- Requalification
- Compliance
- Bid Management
- Calendar Management
- Invoice Management
- Work Order Management
- Supplier Management
- Inventory Management
- Task Management
- Compliance Management
- Contractor Management
- Proposal Management
- Safety Management
- Communication Management
- Contract/License Management
- Job Management
- Timesheet Management
- Lead Management
- Template Management
- Procurement Management
- Subcontractor Management
- Workflow Management
- Purchase Order Management

**Platform Additional Functionality**
- Integrations
- Mobility
- Forecasting
- Task Management
- Portal
- Self Service Portal
- Labor Management
- Attendance Management
- Employee Management
- Shift Management
- Payroll Management
- Calendar Management
- Communication Management
- Compliance Management
- Availability Management
- Timesheet Management

**Feedback**
- Continuous Feedback
- Requesting Feedback
- 1-On-1 Meetings
- Public Praise
- Surveys & Feedback
- 360 Degree Feedback

**Platform Payment Content**
- Document management
- Invoicing Tool
- Wage access

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Image-to-Text
- Generative AI

**Generative AI**
- AI Text-to-Image
- AI Text Generation
- AI Image-to-Text
- Generative AI

**Agentic AI - AI Agents**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Predictive Analytics - AI Agents for HR**
- Attrition and Engagement Prediction

**IP Rights - Contractor of Record**
- NDA
- IP

**Additional Functionality**
- ACA Reporting
- Real-Time Reporting
- Vacation/Leave Tracking
- HIPAA Compliant
- Reminders
- Leave Tracking
- COBRA Administration
- AI Copilot
- Data Import/Export
- Reporting & Statistics
- Employee Database
- Time Off Requests
- Employee Benefits Administration
- Configurable Workflow
- Sick Leave Tracking
- Life Insurance Administration
- Health Insurance Administration
- Benefits Administration Outsourcing
- Disability Insurance Administration
- Attendance Tracking
- Applicant Tracking
- Customizable Reports
- FMLA Administration
- Document Storage
- Employee Onboarding
- HSA/FSA Administration
- Reporting/Analytics

**Additional Functionality**
- Sick Leave Tracking
- Online Time Clock
- Automated Scheduling
- Overtime Calculation
- Alerts/Notifications
- Mobile Access
- Customizable Reports
- Schedule Distribution
- Generative AI
- Multi-Location
- Reminders
- Shift Scheduling
- Reporting/Analytics
- Labor Cost Calculator
- Shift Swapping
- Access Controls/Permissions
- Messaging
- Data Import/Export
- Approval Process Control
- Employee Database
- AI Copilot
- Mobile Alerts
- Vacation/Leave Tracking
- Activity Tracking
- Drag & Drop
- Biometric Recognition
- API
- Real-Time Notifications
- Real-Time Data
- Resource Allocation

**Additional Functionality**
- Data Connectors
- For PEO/ASO
- Time Tracking
- Applicant Tracking
- API
- Client Portal
- Employee Benefits Administration
- Employee Portal
- Onboarding
- AI Copilot
- Online Benefits Enrollment
- Employee Engagement
- Accounting
- Generative AI
- Workflow Automation

**Additional Functionality**
- Customizable Branding
- Workflow Management
- Third-Party Integrations
- Document Storage
- Surveys & Feedback
- Benefits Management
- Access Controls/Permissions
- Payroll Management
- Compensation Plan Modeling
- 360 Degree Feedback
- Email Templates
- Employee Profiles
- Attendance Tracking
- Real-Time Analytics
- Performance Management
- AI Copilot
- Employee Database
- Real-Time Reporting
- Turnover Tracking
- Document Management
- Organizational Charting
- Trend Analysis
- Employee Management
- Talent Management
- Employee Self Service
- Employee Portal
- Employee Onboarding
- Compensation Management
- Alerts/Notifications
- Data Visualization
- Performance Appraisal
- Task Management
- Ad hoc Reporting
- Reporting & Statistics
- Data Import/Export
- Secure Data Storage
- Self Service Portal
- Feedback Management
- Recruitment Management
- API
- HR Metrics Library
- Vacation/Leave Tracking
- Succession Planning
- Predictive Modeling
- Customizable Reports
- Applicant Tracking
- Training Management
- Survey/Poll Management
- Leave Tracking

**Additional Functionality**
- Reminders
- Mobile App
- Status Tracking
- Sick Leave Tracking
- Overtime Calculation
- Reporting/Analytics
- Time Tracking
- API
- Employee Scheduling
- Employee Database
- Role-Based Permissions
- FMLA Administration
- Self Service Portal
- Data Import/Export
- AI Copilot
- Generative AI
- Approval Process Control
- Search/Filter
- Attendance Tracking
- Access Controls/Permissions
- Third-Party Integrations
- HR Management
- Timesheet Management
- Leave Tracking
- Team Calendars
- Reporting & Statistics
- Vacation/Leave Tracking
- Real-Time Data
- Document Storage
- Workflow Management
- Attendance Management
- Payroll Management
- Calendar Management
- Activity Dashboard
- Employee Management
- Employee Profiles
- Absence Management
- Time Off Requests
- Performance Management
- Approval Workflow
- Time Off Management
- Customizable Reports
- Leave Policy Management
- Compliance Management

**Additional Functionality**
- Agent Collaboration
- Data Governance
- Prompt Engineering
- Feedback Management
- For No-Code Development
- Version Control
- Role-Based Permissions
- Dynamic Modeling
- API
- Memory Management
- Monitoring
- Scalability
- Cost Management
- Scheduling
- Natural Language Interface
- Access Controls/Permissions
- Multiple LLM Models
- Integration Management
- Customizable Frameworks
- Pre-built Templates
- Analytics
- Intent Recognition
- Contextual Guidance
- Rules-Based Workflow
- Attended Automation
- Drag & Drop
- For Sales/Marketing
- Generative AI
- Business Process Automation
- AI Copilot
- Third-Party Integrations
- Multi-Channel Communication
- Sentiment Analysis
- Deep Learning
- Code-free Development
- Compliance Management
- Automated Responses
- Knowledge Management
- Transfers/Routing
- Personalization
- Activity Dashboard
- Customer Experience Management
- Virtual Personal Assistant (VPA)
- Chatbot
- Speech Recognition
- Reporting/Analytics
- Task Management
- Customer Engagement
- AI/Machine Learning
- Configurable Workflow
- Unattended Automation
- Conversation Intelligence
- Workflow Automation
- Proactive Error Detection

**Integration**
- API / Integration
- Time Tracking Integration
- Accounting Integration
- Core HR Integration
- API
- 401(k) Tracking
- Expense Tracking
- Vacation/Leave Tracking
- Third-Party Integrations
- Third-Party Integration

**Platform Data**
- Time-to-Productivity Reporting
- Onboarding Process Reporting
- Visualization

**Course Management**
- Gamification
- Varied User Types
- Certifications
- Industry Compliance 
- SCORM Compliance

**Monitoring**
- Regulations Enforcement
- Compliance Monitoring
- Integration
- Third-Party Integrations

**Reporting**
- Benchmarking
- Cost Tracking
- Dashboards
- Time Tracking
- Vacation/Leave Tracking
- Activity Tracking

**Platform Additional Functionality**
- Onboarding
- Pre-qualifiation
- Onsite Monitoring
- Subcontractor Monitoring

**Data**
- Dashboards And Reports
- Historical Data
- Customizable Reports
- Real-Time Data

**Other GEP Features**
- Compliance Managenent
- Analytics 
- Hiring Support
- Reporting/Analytics

**Benefits**
- Other Benefits

**Generative AI**
- AI Text Summarization

**Compliance & Policy - AI Agents for HR**
- Policy Enforcement & Compliance

**Additional Functionality**
- Reminders
- Mobile App
- Status Tracking
- Sick Leave Tracking
- Overtime Calculation
- Reporting/Analytics
- Time Tracking
- API
- Employee Scheduling
- Employee Database
- Role-Based Permissions
- FMLA Administration
- Self Service Portal
- Data Import/Export
- AI Copilot
- Generative AI
- Approval Process Control
- Search/Filter
- Attendance Tracking
- Vacation/Leave Tracking
- Biometric Recognition
- Clock In/Out
- Alerts/Notifications
- Customizable Reports
- Project Time Tracking
- Audit Trail
- Leave Tracking
- Multi-Location
- Access Controls/Permissions
- Time & Expense Tracking
- Real-Time Notifications
- Lockout Periods
- Electronic Signature
- Automated Scheduling
- Geofencing
- Labor Forecasting
- Employee Portal
- Employee Time Tracking
- Punch card
- Automatic Time Capture

**Additional Functionality**
- Onboarding
- Document Management
- API
- Reminders
- Direct Deposit
- Approval Process Control
- Multi-State
- Access Controls/Permissions
- Reporting & Statistics
- Payroll Outsourcing
- Employee Profiles
- Employee Database
- Compensation Management
- Self Service Portal
- Payroll Reporting
- Tax Forms
- Third-Party Integrations
- Generative AI
- Tax Compliance
- AI Copilot
- Customizable Reports
- Calendar Management
- Payroll Management
- Benefits Management
- Check Printing
- Data Import/Export
- Wage Garnishment
- Compliance Management
- Alerts/Notifications

**Additional Functionality**
- Data Connectors
- For PEO/ASO
- Time Tracking
- Applicant Tracking
- API
- Client Portal
- Employee Benefits Administration
- Employee Portal
- Onboarding
- AI Copilot
- Online Benefits Enrollment
- Employee Engagement
- Accounting
- Generative AI
- Workflow Automation

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Activity Dashboard
- Activity Dashboard
- Mobile Access
- Activity Dashboard
- Training Management
- Goal Management
- Feedback Management
- Action Management
- Mobile Access
- Activity Dashboard
- Benefits Dashboard
- Activity Dashboard
- Feedback Management
- Performance Management
- Recruitment Management
- Compliance Management
- Training Management
- Calendar Management
- Employee Management
- Orientation Workflow Management
- Task Management
- HR Management
- Help Desk Management
- Mobile Access
- Payroll Management
- Document Management
- Job Description Management
- Social Media Integration
- Mobile Access
- Activity Dashboard
- Third-Party Integrations
- Assessment Management
- Social Media Integration
- Activity Dashboard
- Mobile Access
- Third-Party Integration
- Initiative Management
- Workflow Management
- Community Management
- Employee Referral Management
- Candidate Management
- Workflow Management
- Communication Management
- Advertising Management
- Application Management
- Email Management
- Job Management
- Discount Management
- Pipeline Management
- File Management
- Job Management
- Data Storage Management
- Compensation Management
- Employee Management
- Job Application Management
- HR Management
- Competency Management
- Performance Management
- Compliance Management
- Job Description Management
- Evaluation Management
- User Management
- Role-Based Permissions
- Third-Party Integrations

**Platform**
- Payroll Reporting
- User, Role, and Access Management
- Performance and Reliability
- Scalability
- Payroll Reporting
- Activity Dashboard
- Compensation Management
- Timesheet Management
- Performance Management
- Benefits Management
- Document Management
- Payroll Management
- Compliance Management
- Cash Flow Management
- Team Management
- Policy Management
- Calendar Management
- Mobile Access
- Attendance Management
- Deduction Management
- Employee Management
- Reimbursement Management
- Audit Management
- Receipt Management
- Time Off Management
- Workflow Management
- Expense Management

**LMS Marketplace**
- E-Commerce
- Course Marketplace
- Subscriptions

**Recruiting and Onboarding**
- Interview Scheduling
- Onboarding

**Generative AI**
- AI Text Summarization
- Generative AI

**Agentic AI - Performance Management**
- Succession Planning
- Multi-step Planning
- Natural Language Interaction

**Multi‑System Integration - AI Agents for HR**
- System Integration & Data Access

**Additional Functionality**
- AI Copilot
- Customizable Reports
- Approval Process Control
- Collaboration Tools
- Customizable Branding
- Employee Database
- Activity Tracking
- Data Security
- Employee Handbook
- Data Import/Export
- Generative AI
- Reminders
- Role-Based Permissions
- Customizable Fields
- Applicant Tracking
- Reporting & Statistics

**Additional Functionality**
- Reminders
- Employee Profiles
- Generative AI
- Alerts/Notifications
- W-2 Preparation
- Multi-Country
- Employee Database
- Reporting & Statistics
- Employee Self Service
- AI Copilot
- Data Import/Export
- Multi-State
- Approval Process Control
- Tax Compliance
- Access Controls/Permissions
- Time Tracking
- Customizable Reports
- Web-based Deployment
- Payroll Outsourcing
- Expense Claims
- Multi-Currency
- Corporate/Business
- Chatbot
- 1099 Preparation
- Auto Update
- Time & Attendance
- AI/Machine Learning
- Employee Onboarding
- Batch Processing
- Accounting
- For Accountants
- For CPA Firms
- Multi-Location
- Reporting/Analytics
- For Small Businesses
- Workflow Automation

**Additional Functionality**
- Estimating
- Budgeting/Forecasting
- Team Collaboration
- Scheduling
- Accounting
- CRM
- AI Copilot
- Real-Time Updates
- Electronic Signature
- Real-Time Notifications
- Task Scheduling
- Multiple Projects
- Contractor Database
- Qualification Tracking
- Project Tracking
- Third-Party Integrations
- Mobile App
- Reporting & Statistics
- Billing & Invoicing
- Job Costing
- Time & Expense Tracking
- Equipment Tracking
- Approval Process Control
- Customizable Forms
- Time Tracking
- Customizable Reports
- Project Time Tracking
- Activity Dashboard
- Reporting/Analytics
- API
- Cost Estimating
- Alerts/Notifications

**Additional Functionality**
- Employee Portal
- Performance Metrics
- Self Service Portal
- Customizable Templates
- Generative AI
- Employee Management
- Employee Profiles
- Reporting & Statistics
- AI Copilot
- Alerts/Notifications
- Weighted Performance Measures
- Third-Party Integrations
- Peer Appraisals
- Personalization and Recommendation
- Compensation Management
- Performance Appraisal
- Individual Development Plans
- Self Assessment
- Skills Assessment
- Performance Review Management
- Document Management
- Workflow Management
- Training Management
- Employee Database
- Approval Process Control
- AI Summarization
- Competency Management
- API
- Employee Recognition
- Onboarding
- Career Development
- Customizable Branding
- Reminders
- Employee Engagement
- Learning & Development
- Workflow Automation

**Interface**
- White Labeling
- Multilingual

**AI - Applicant Tracking Systems (ATS)**
- Predictive Insights
- AI Job Description
- Chatbot
- Generative AI

**Proactive Intervention - AI Agents for HR**
- Proactive Nudges & Conversation Support

**Additional Functionality**
- Self Service Portal
- Data Import/Export
- Question Library
- Customizable Templates
- Reminders
- Recruiting Firms
- Talent Pool
- AI Copilot
- Scoring
- Candidate Profiles
- Job Board
- Internal HR
- Reference Checking
- Careers Page
- Resume Storage
- Customizable Branding
- Collaboration Tools
- Tagging
- Alerts/Notifications
- Matching Engine
- Search/Filter
- Social Recruiting
- Onboarding
- Reporting & Statistics
- For Small Businesses
- Background Screening
- Commenting/Notes
- Billing & Invoicing
- CRM
- Resume Database
- Email Marketing
- Searchable Database
- GDPR Compliance
- Job Requisition

**Training & eLearning**
- Assessments and Practice
- Content Delivery and Tracking
- Content Creation
- Customer Training
- Manager Portals
- Content Storage and Management
- Content Libraries
- Compliance Tracking
- Course Tracking
- Progress Tracking
- eCommerce Management
- Knowledge Base Management
- Course Management
- Assessment Management
- Training Management
- Feedback Management
- User Management
- Learner Portal

**Agent Governance - AI Agents for HR**
- Human‑in‑the‑Loop Governance

**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Text-to-Image
- Generative AI

**Talent Acquisition & Recruitment - AI Agents for HR**
- AI‑Powered Candidate Screening
- Interview & Scheduling Agent

**Agentic AI - Corporate Learning Management Systems **
- Adaptive Learning
- Natural Language Interaction
- Multi-Language

**Additional Functionality**
- AI Copilot
- Built-in Course Authoring
- Reminders
- Academic/Education
- eLearning Companies
- Virtual Classroom
- Offline Access
- Personalization and Recommendation
- Video Conferencing
- Certification & Licensing
- Single Sign On
- API
- Progress Reports
- Access Controls/Permissions
- Collaboration Tools
- Customizable Branding
- Discussions/Forums
- Enrollment Confirmation
- Customizable Reports
- Activity Dashboard
- Third-Party Integrations
- Gradebook
- Corporate/Business
- Workflow Automation

**Workforce Management Platform Features**
- Labor Forecasting
- Shift Scheduling
- Time & Attendance Tracking
- Absence & Leave Management
- Skills Management
- Succession Planning
- Workforce Analytics
- Self-Service Capabilities
- Mobile Shift Scheduling
- Team Communication
- Budgeting/Forecasting
- Automated Scheduling
- Employee Scheduling
- Time Off Management
- Workflow Management
- Timesheet Management
- Recruitment Management
- Performance Management
- Payroll Management
- Attendance Management
- Calendar Management
- Employee Management
- Compliance Management
- Compliance Tracking
- Activity Tracking
- Sick Leave Tracking
- Vacation/Leave Tracking
- Skills Tracking
- Variable Workforce
- Reporting/Analytics

**Additional Functionality**
- Real-Time Reporting
- Shift Swapping
- AI Copilot
- Real-Time Notifications
- Reminders
- Self Service Portal
- Employee Database
- Time Off Requests
- Approval Process Control
- Performance Metrics
- Employee Onboarding
- Document Storage
- Real-Time Data
- Data Import/Export
- Time & Attendance
- Drag & Drop
- Clock In/Out
- Customizable Reports
- Generative AI

**Core Functionality - Employer of Record (EOR)**
- Compliance
- Tax Compliance

**Expanded Functionality - Employer of Record (EOR)**
- M&A
- Enterprise Consulting
- Contractor Management
- Permit Management
- Resource Management
- Immigration Management
- Global Sourcing Management
- Contract/License Management
- Reimbursement Management
- Performance Management
- Time Off Management
- Compliance Management
- Invoice Management
- Payroll Management
- Document Management
- Expense Management
- Recruitment Management
- Immigration Management

**AI Capabilities - Employer of Record (EOR)**
- AI Automation
- AI Agent

**Additional Functionality**
- Benefits Dashboard
- Self Service Portal
- Third-Party Integrations
- Data Import/Export
- Multi-Currency
- Approval Process Control
- Background Screening
- Enrollments/Onboarding
- Labor Cost Reporting
- Billing & Invoicing
- Offboarding
- Employee Benefits Administration
- Alerts/Notifications
- Activity Dashboard
- Digital Signature
- Time & Attendance
- Search/Filter
- Multi-Language
- Reporting/Analytics
- Multi-Country

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