Jobber Reviews & Product Details

Jobber helps automate our schedule - which is quite busy. I love the professional quoting, followups and email/text reminders. The invoicing has been a time saver as well Customer service is great - even the AI CS has been helpful. Review collected by and hosted on G2.com.

All CRM's aren't created equal, and there is always going to be something aout a CRM that doesn't exactly fit your companies needs. Jobber is as close as it gets. I'd like to see batch invoicing, batch deleting of old jobs, and better reports when it comes to comparing last years numbers. Being able to separate out our recurring, one-time and seasonal work is ok with the tag system, but I still have to go to each clients account and manually type in a tag. Review collected by and hosted on G2.com.

I like the pipeline implementation in Jobber, especially how it works with the AI receptionist. The pipeline is huge because it lets us track leads and automate processes, which helps us get more jobs and reach more clients. I also find the documentation and photo linking features really valuable since they help us keep everything organized and tied to the customer's profile. Another thing I appreciate is how the AI receptionist gathers customer information if a call is missed, allowing us to easily follow up. The process with WiseTech for financing options is handy too. Moreover, the integration with CompanyCam is seamless, making it easy to manage photos and notes. Setting up Jobber was exceptionally easy for me, even without prior knowledge, and it's easy to navigate. Jobber is definitely something we use every day, and I'd recommend it 10 out of 10. Review collected by and hosted on G2.com.

One thing I think can improve is when we create a quote. The digital quote is awesome and looks great, but when you go to print that quote out through a PDF, it does not show images, which makes it look drastically different than what the online quote is. Review collected by and hosted on G2.com.

The best thing about Jobber is that it's a growing company, and they constantly update new things, like adding the marketing suite, which is absolutely amazing. They're really willing to update things and learn. I love how the marketing suite makes the website a lot easier to manage since we can use templates that look very professional. The integration with Jobber allows clients to send requests through the website easily. The automatic request for client reviews is super nice, as these reviews get included in quotes for new clients. Sending out campaigns through Jobber has been really good; we've gained leads and been able to reconnect with old leads and provide add-on services for current clients. I appreciate the automation that sends out a campaign every week. Everything being in one place avoids miscommunication and makes life a lot easier. Review collected by and hosted on G2.com.

I find sometimes that the phone app is a little bit limited. It'd be nice if everything that is on the website somehow gets integrated into phone use as well. That way, when you're on the road, you have the same amount of work that you can do. Review collected by and hosted on G2.com.

I love how I can customize the software to accommodate my specific industry needs Review collected by and hosted on G2.com.

On invoices, the green tab in the email should read “view and pay invoice” not “pay invoice”. We have clients that want to see the invoice first and this confuses them or upsets them when they just see the amount in the email and non invoice so they always reply to send an invoice or they don’t pay. We have to always explain that clicking the tab will direct them to the invoice. Or other clients print a screen shot of the email an email a check with that. It’s very confusing and mis leading. We have called about this multiple times over the years and many reps explain many contractors complain about this as well Review collected by and hosted on G2.com.

Jobber has everything that I need. I can do everything for my business all in one space and it has automations that save me time and make me money. I couldn't go with another company - Jobber provides so much value and I love the community forums and events they host regularly. It works great because it integrates with my google business page, website and calendar so I'm able to track everything. Review collected by and hosted on G2.com.

It can be a bit slow to load but generally I wouldn't change anything on Jobber. Review collected by and hosted on G2.com.

I love how simple and clutter-free the dashboard is. Scheduling jobs, dispatching crew members, and sending invoices is seamless, which keeps our team organized and cuts down on weekly administrative time. Review collected by and hosted on G2.com.

Client-level customization could be improved. I would like the ability to turn off automated messages for specific clients and have more flexible payment settings, such as allowing partial payments on a per-customer basis. Review collected by and hosted on G2.com.

I really appreciate how Jobber reduces paperwork and makes the estimating process more efficient with clear line items and descriptions. It's very easy and accurate for bidding projects. Jobber has also made it significantly easier to close bigger ticket jobs with less stress. The efficiency is fantastic, and having everything incorporated into one app just makes things seamless as a business owner. I enjoy being able to send text messages and emails through an automated platform because it not only looks professional but also shows that I'm on top of my business with a strict protocol. When customers see follow-ups with the date, time, and booking confirmation, it really demonstrates that I care and maintain a professional business model. Review collected by and hosted on G2.com.

Nothing! Review collected by and hosted on G2.com.

I use Jobber for setting up clients and handling tasks from quotes to job scheduling and invoicing; it helps me do it all. I like that Jobber listens to us and is constantly growing, adapting to different needs from what the inside office deals with to what's happening on the outside. For ease of setup, I find Jobber very user-friendly compared to other software I've worked with. It's the most user-friendly platform I've come across, and its setup was very easy. Review collected by and hosted on G2.com.

With the tier of Jobber that the owner is willing to just collaborate with, I don't personally have the option for certain features that would make communication easier. I have to spend a lot of time copying and pasting to make sure notes are on the account. Additionally, I have to use text messages to communicate with other team members because, at the level that we're on, we don't have an option to talk back and forth to teammates within Jobber. Review collected by and hosted on G2.com.

I like that Jobber is easy to interact with. The format is good because when I look at my screen, I can see the client's name, address, and phone number all within one screen. I love the chatbot that can help with any questions, as it has helped me to find and print reports and save them. Jobber is very interactive and allows multiple users on the same account, which means our entire team can be on it. It allows everyone to interact with the jobs, know what's expected of them, and log productivity to see exactly how much time is being spent on each job. Everyone likes that. Review collected by and hosted on G2.com.

I wish that the printed reports in Jobber weren't in such a database format. I find it hard to read when I print it out because of all the boxes. I'd rather have everything in a line with labels on it for better readability. Review collected by and hosted on G2.com.

I find Jobber very handy and easy to use on my phone, which is great when I'm on the road. It makes tasks like invoicing and collecting payments much simpler. The app is also great to use because it syncs with many other programs, which adds to its convenience. Setting up Jobber was really easy, with guided assistance, and it has been very beneficial for handling big irrigation projects in both residential and commercial areas. Review collected by and hosted on G2.com.

I find that syncing to other payment methods needs improvement. Also, if the schedule didn't take you back to the beginning of the client list every time, and if you could organize the clients in the order you preferred, it would be a lot easier. Review collected by and hosted on G2.com.