
Jobber can be used for all processes of sending and receiving job applications, and for organising groups to carry them out. Jobber includes its own CRM to manage customers and their history of interactions over time. Review collected by and hosted on G2.com.
The self-service portal that Jobber allows us to set up to receive support requests or sales from customers is unattractive because the notification system for our responses to their requests does not work properly (messages are not notified). Review collected by and hosted on G2.com.
It is very useful to be able to see the client's records and to see the next visits and the completed work. Email reminders help our customers know when we are coming and provide important points of contact. Personalizing email is easy. Recurring job characteristics are the key to our choice of Jobber. There is a lot of flexibility in the way we schedule regular work. I especially like that you can choose the frequency (weekly, monthly) and a specific day or day of the week-month. Review collected by and hosted on G2.com.
Although Jobber has some integration with third party payment processors, what we lack is the ability for Jobber to activate recurring payments with these suppliers. This will help us a lot. Review collected by and hosted on G2.com.
It looks good, most other CRMs are not user friendly, still lacking simple features that other CRMs have Review collected by and hosted on G2.com.
- No SMS functions - I find it VERY hard to understand how they have not implemented SMS into Jobber, with all this talk about "ORGANIZE YOUR OPERATIONS & IMPRESS YOUR CUSTOMERS" and we can't even send a simple SMS from Jobber, seems very short-sighted - they have SMS for ONLY users in North America, this is a feature we pay for every month but do not get access to. - We cannot SMS APPOINTMENT REMINDERS, ON MY WAY TEXT MESSAGES, CLIENT FOLLOW UPS, QUOTE FOLLOW-UPS, SMS QUOTES, SMS INVOICES
- Jobber Payments - Another feature that we pay for but do not have access to - Use Jobber’s credit card processing to easily take card payments in-person, online, or automatically. Get automated deposits directly to your bank account, and see records of all processed transactions in Jobber. We’ve made payments simple. No additional monthly fees. No hidden fees. No setup fees. Review collected by and hosted on G2.com.
Its very user friendly and makes managing your business a lot easier. Perfect for setting client appointment, logging in client profiles and keep track of daily work Review collected by and hosted on G2.com.
While it is pretty customizable, there is still some room for improvement. It would be nice to have more flexibility to edit and customize client email notifications and appointment reminders Review collected by and hosted on G2.com.
Jobber makes managing clients, invoices, past & previous jobs easy. The user portal is easy to use, understand & interpret. I like that you can take payments directly to the invoice. Invoices can be sent to the customer via text message or email & can be paid directly by the customer or can be manually entered in. Each client has their own portal where they can pull up past & present invoices & download them as pdfs. Review collected by and hosted on G2.com.
Their mobile app for in the field is kind of limited. Employees are not able to take payments directly through the app and have to use a mobile browser, go to the website & login. The only other dislike I have is that their service is missing an e-signature. You can have clients on scene sign with their finger on a device, but clients who are not on scene or in the case of a deposit, there is no way for them to sign remotely. Review collected by and hosted on G2.com.
Makes things work such a great amount of better for us! There are little issues yet we work through them. Nothing is impeccable and at the cost point this is marvelously the best available. I got in near ground level with this organization and have perceived how rapidly and unequivocally it has developed. They don't need anything all the more yet to tailor the product to meet your requirements . It is as yet developing and choices are being included constantly. Much appreciated Jobber for making my activity simpler ! Review collected by and hosted on G2.com.
Not having the option to effectively observe that everybody is at work. However, Jobber has such a large number of other phenomenal highlights that I wouldn't consider some other program . Some minor programming issues. Agent does not have the capacity to "select all" or various records or administration arranges simultaneously. Being an exceptionally high volume organization that causes me a great deal of sadness when I need to close occupations yet need to do it every one of the individually. Review collected by and hosted on G2.com.
Jobber helps us to collect the data of our clients very easily, we can create a database and meet the requirements of each of them without many problems, thanks to this tool we have automated our most tedious processes and therefore managed to save time and money In addition, its interface is very attractive and intuitive, something that in other software of its kind is not common Review collected by and hosted on G2.com.
It would be great if the free trial version was at least 30 days initially to have more time to fully develop Jobber's capabilities, since 14 days is not enough but a great advantage and help. Additionally, it would be great if you could receive the most important notifications by email and not just for the function of the tool Review collected by and hosted on G2.com.
I love how easy it is for me to schedule my technicians and keep all of the job and invoicing information together in one convenient place. Overall jobber is easy to use, customer support is phenomenal, and it just gets the job done. Review collected by and hosted on G2.com.
There are a few things that require more steps than absolutely necessary, but once you get the hang of it you can move through them quickly. I do wish it would integrate a little bit better with QuickBooks by allowing categories, and I do sometimes have difficulty getting invoices that have been paid via Jobber to sync. There also isn’tA fantastic way to create invoices for individual properties or sub customers under a parent company even though you can have some customers listed. Review collected by and hosted on G2.com.
I like how Jobber is constantly looking to improve the experience that clients have with their software. They are constantly release and development useful things to keep users like me one step ahead of the competition. Review collected by and hosted on G2.com.
I think the reporting in Jobber could be much more useful. More data regarding revenue, employee efficiency, production rates, etc. Review collected by and hosted on G2.com.
What we like most about Jobber is that it is a very precise platform with easy-to-use functions to offer a good treatment to our customers. Being one of the best since it has a very good site to achieve its objectives, we have also seen a great growth of our business and the order is noticeable, thanks to the fact that this software offers programming, coordination and planning that are very feasible Review collected by and hosted on G2.com.
Sometimes we are disappointed that Jobber becomes congested and we have to reload the web page to solve it, but I contacted the technical support team and they resolved that quick detail. It is also very easy to take advantage of since it gives me a better version in its standard, which is very positive for any business to achieve excellent sales Review collected by and hosted on G2.com.
The mapping for route work is awesome. Also the way it syncs flawlessly with responsibid. This software really helps streamline and automate your business Review collected by and hosted on G2.com.
The reports can be lacking in functionality Review collected by and hosted on G2.com.
It is a very clear and intuitive platform, full of very useful and easy to use functions. It offers tools of organization, they offer an excellent and very competitive attention to the client, in addition they are a free platform and it is one of the best without doubt that there is at present Review collected by and hosted on G2.com.
Due to the density of users the platform is usually congested and cause considerable delays. Another negative point is that it does not maintain a sequence with the repetitive sending of emails Review collected by and hosted on G2.com.
I like that the Jobber menu is very clear and intuitive and is full of very helpful and easy to apply features, it allows us to have everything in one place so it is very easy to maintain order, maintain interactions with customers and we allows you to schedule service calls. The level of quality of customer service is highly effective, they seek an immediate solution to a complaint and they inform and respond quickly. We can track our customers as well as our employees Review collected by and hosted on G2.com.
Excellent software although everything has negative things like the fact that it does not allow entries from previous dates associated with files of old clients. Although it has not been recurrent may be that sometimes the application does not load or only does not allow to start assignment, only happened once and I hope it does not happen again because the software is extremely necessary for the support provided Review collected by and hosted on G2.com.
Before jobber, we attempted to have systems and processes in place to capture customer information and requests but a lot of things were falling through the cracks. We were using multiple software programs to accomplish everything we’re using jobber for now. Possibly the best part of jobber is there highly interactive team, and the speed in which they launch new features after hearing customer requests. Review collected by and hosted on G2.com.
Honestly not much can be said negatively about jobber. Any negatives can be brought up straight to the jobber team and they work quickly on finding a solution. Review collected by and hosted on G2.com.
Jobber is a very clean interface, and had very little technical issues. It also had a host of customer service features that really helped us. The support staff was also very good. Review collected by and hosted on G2.com.
The mobile app is extremely hard to use, and often time very confusing. It was hard for the sales reps to fully understand the order flow on the mobile app. Review collected by and hosted on G2.com.
With Jobber I have increased my client portfolio and also my sales by 8% in the last 6 months, we have organized all our projects for jobs in one place, and we keep all the staff informed in real time in all areas of the company. Since we used this software we have saved a lot of time because we have everything more ordered than before and that time we have dedicated to our customers to meet their needs much more quickly as they deserve it. Review collected by and hosted on G2.com.
Sometimes the tool becomes congested and I have to reload the web page to be able to solve it, but it is not something that alarms me so much, I know that it will improve very soon and it is very good for software of this type that is used for free Review collected by and hosted on G2.com.
The purpose of Jobber is clear, which is why it is not difficult to use, it is a great tool with everything necessary to achieve a programmed and effective service, it provides the best way to communicate with the personnel that is in the field, preventing forget or lose anything important and always maintaining a good organization Review collected by and hosted on G2.com.
As a negative aspect I would say that the updates do not extend at the same time to all mobile devices, something that working on that can be improved. Everything is good and it is normal for it to become confusing for people who are used to using other software Review collected by and hosted on G2.com.
What we liked most about Jobber is that it is an excellent tool for organization and programming, it gives our company an efficient way to organize our sales, we like that a lot because we are better prepared and we can provide better service to our customers, without no doubt our company has obtained a more controlled fracturing thanks to said software Review collected by and hosted on G2.com.
Jobber is not so effective when it comes to billing, since it limits you a lot because of that part, it also does not allow our company to add a label so that our customers keep in mind that it is our company that has sent you a statement, it also does not give us the same potential in mobile teams, it is the only unfavorable thing that our Jobber company considers Review collected by and hosted on G2.com.
with the help of Jobber you can be able to control and manage your job properly therefore consider using this tool. Jobber help in preparing expenses calendar and schedules this increases the sales of the business and thus economic of country. Review collected by and hosted on G2.com.
the tools seems to be too slow more so when you have trafficking. however this can be improved and thus have effective performance. Review collected by and hosted on G2.com.
Jobber has the simplest interface and you can apply easily in your business, this is because Jobber it is faster. it also help in managing, programming and controlling jobs in an organisation. Review collected by and hosted on G2.com.
The tool seems to be too slow more so when it is congested with many users at the same time. Review collected by and hosted on G2.com.
What i love about the Jobber is that it is easy to use and implement, above that Jobber is easy to setup and does not need a technician to set it up. You are also give a free version for 14 days where you will buy the license if the setup please you. Review collected by and hosted on G2.com.
There is nothing that i dislike about the software, Jobber. Review collected by and hosted on G2.com.
What I like best about this software is the options you have available as your resources. From sales to operations to customer service and etc. Review collected by and hosted on G2.com.
Don't have any dislikes when I used this software in my company. The only issue I had was it was kind of hard to use at first the beginning stages but once learned it was very easy at that point. Review collected by and hosted on G2.com.
I really love this tool to work, because it gives you the possibility to expand the company thanks to its functions, it has an excellent customer center, since it allows customers to review the contract or the details of the process and can sign the quotes. Review collected by and hosted on G2.com.
its capacity can be a bit limited to handle when it has several sales in the tool, which can cause the tool to get stuck a bit and its handling becomes tedious Review collected by and hosted on G2.com.