# Microsoft Entra ID Reviews **Vendor:** Microsoft **Category:** [Identity and Access Management (IAM) Software](https://www.g2.com/categories/identity-and-access-management-iam) **Average Rating:** 4.5/5.0 **Total Reviews:** 909 ## About Microsoft Entra ID Entra ID is a complete identity and access management solution with integrated security that connects people to their apps, devices, and data and helps protect from identity compromise. With Entra ID, you get: • Secure adaptive access with multi-factor authentication and Conditional Access policies • Seamless user experience with single sign-on, passwordless and user portal • Unified identity management that connect all internal and external users to all apps and devices. • Simplified Identity Governance with provisioning, access packages, and access reviews. Microsoft Entra is our new product family that encompasses all of Microsoft’s identity and access capabilities. The Entra family includes Microsoft Entra ID, as well as two new product categories: Cloud Infrastructure Entitlement Management (CIEM) and decentralized identity. The products in the Entra family will help provide secure access to everything for everyone, by providing identity and access management, cloud infrastructure entitlement management, and identity verification. ## Microsoft Entra ID Pros & Cons **What users like:** - Users value the **ease of use** during initial setup, finding it efficient compared to other platforms. (129 reviews) - Users value the **strong security** of Microsoft Entra ID, appreciating features like MFA and Conditional Access. (122 reviews) - Users value the **seamless SSO** of Microsoft Entra ID, greatly enhancing efficiency across various platforms and services. (90 reviews) - Users value the **strong security and seamless user management** provided by Microsoft Entra ID through its robust features. (89 reviews) - Users value the **seamless integrations** of Microsoft Entra ID, enhancing efficiency in identity and access management. (80 reviews) - Users appreciate the **ease of access with SSO** , enabling seamless login to multiple applications effortlessly. (74 reviews) - Easy Integrations (73 reviews) - Cloud Services (72 reviews) - Secure Access (66 reviews) - MFA (Multi-Factor Authentication) (61 reviews) **What users dislike:** - Users find Microsoft Entra ID's **complexity in configuration and licensing** challenging, impacting overall usability and efficiency. (56 reviews) - Users find Microsoft Entra ID to be **expensive** , particularly when needing advanced features and larger user access. (53 reviews) - Users find **Microsoft Entra ID's administration complex** , leading to potential misconfigurations and challenges in troubleshooting and licensing clarity. (42 reviews) - Users find **difficult learning** with Microsoft Entra ID due to complex configurations and confusing licensing across different plans. (38 reviews) - Users find the **complex setup** of Microsoft Entra ID challenging, especially with conditional access and licensing confusion. (37 reviews) - Complex Configuration (36 reviews) - Complex Usability (36 reviews) - Licensing Issues (34 reviews) - High Licensing Cost (30 reviews) - Users find the **missing features** in Microsoft Entra ID frustrating, impacting standardization and automation in their processes. (30 reviews) ## Microsoft Entra ID Reviews ### 1. Microsoft Entra is one of best Modern and Robust Cloud Identity and Access Management Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Kush Kumar K. | System Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** April 09, 2026 **What do you like best about Microsoft Entra ID?** Microsoft Entra have recently introduced AI driven security, External MFA for security threat and QR code authentication, Cross tenant synchronisation. **What do you dislike about Microsoft Entra ID?** Microsoft Entra have lots of improvement from past area of security and they also integrated with AI technology. I think they need to improvement in their hybrid organisation environment of AD or cloud identity object because during the migration we face multiple issues to migrate shared mailbox and other resources identity. **What problems is Microsoft Entra ID solving and how is that benefiting you?** We are managing all user identity, Group, role & responsibilities of users and application which is very easy and integration of all third parties application with SSO without any restriction as per our requirement and organisations policy. We have created RBAC permission for users and Admin of our organization. Setup conditional access policy for user identity and application authentication as per our requirement. We have integrated their party application in our organization for signing with SSO with help Azure application registration. ### 2. Strong Identity and Access Management with Deep Microsoft Ecosystem Integration **Rating:** 4.5/5.0 stars **Reviewed by:** rajaram P. | Microsoft Security Practices, Enterprise (> 1000 emp.) **Reviewed Date:** April 07, 2026 **What do you like best about Microsoft Entra ID?** What i like most about ENtra is its strong identity and access managemnet capabilities combined with deep integration across the microosft ecosystem.It provide centralized control over users,devices and applications, which makes managing access much easier for security and IT teams.Features Like conditional access,mullti factor authentication, And identity Protection help organization strengthen their security posture and reduce the risk of unauthorized access. **What do you dislike about Microsoft Entra ID?** One Downside of Entra id is that some of its advanced security features,such as conditional access policies, are only available in higher tier licences. This can increase costs for organization that want to fully utitlize its security capabilities **What problems is Microsoft Entra ID solving and how is that benefiting you?** Microsodt Entra id Helps solve key challenges related to identity management,Access controls and securing organizational resources. In many env, Managing user identites across multiple applications and systems cam become complex and difficult to to control. Entra id Centralizes identity managment,Allowing administrator to manage users,groups and permission from a single platform. ### 3. Promising Features but Overwhelming Complexity **Rating:** 2.5/5.0 stars **Reviewed by:** Arnes O. | Founder & Lead Content Creator, Management Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2026 **What do you like best about Microsoft Entra ID?** The 'Security Defaults' allow me to instantly deploy Multi-Factor Authentication (MFA) across my entire organization without needing a dedicated security team. As the founder of Brzi AI, having enterprise-grade identity management (SSO, Conditional Access) available for a lean startup is critical for protecting our IP and data from day one. **What do you dislike about Microsoft Entra ID?** The learning curve for the initial configuration can be steep for non-technical founders. The interface is powerful but dense; distinguishing between 'User Settings' and 'Enterprise Applications' requires significant documentation reading. It is clearly built for IT professionals, which can be overwhelming for small business owners implementing it solo. **What problems is Microsoft Entra ID solving and how is that benefiting you?** I am self-implementing Entra ID to centralize access control for my new AI venture, Brzi AI. Previously, I struggled with fragmented logins across different SaaS tools. Entra ID now acts as our 'Front Door,' ensuring that access to our development environments and business data is strictly governed and auditable, even for a remote/distributed team context. ### 4. Strong, Practical Identity and Access Security with Clear Visibility and Controls **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2026 **What do you like best about Microsoft Entra ID?** What I like most about Microsoft Entra ID is how it brings identity, access, and security controls together in a way that’s practical to manage while still being strong from a risk perspective. It provides a clear view of who has access to what, supports least-privilege access through groups and Conditional Access, and makes it straightforward to add layers like MFA, compliance checks, and sign-in risk controls. From an operations standpoint, the built-in access reviews, audit logs, and sign-in reporting help me answer real-world questions more quickly—whether I’m responding to an incident or pulling evidence for an audit. **What do you dislike about Microsoft Entra ID?** What I dislike about Microsoft Entra ID is that it can feel overly complex for day-to-day tasks. Even simple changes often require too many clicks and too much menu-hopping. The portal’s layout and feature naming can also be confusing, especially when options move around or get renamed, which makes troubleshooting slower than it needs to be. Licensing is another frustration, since some genuinely useful features are locked behind higher-tier plans, and there isn’t clear in-product guidance about what’s included versus what you’re missing. **What problems is Microsoft Entra ID solving and how is that benefiting you?** Microsoft Entra ID helps solve the challenge of keeping access secure without making day-to-day work painful. It allows me to manage logins, enforce MFA, and review access from a single place instead of juggling separate tools, which lowers risk and saves time when something goes wrong. For me, the biggest benefits are fewer manual access checks, clearer visibility into who has access to what, and far less guesswork when I need to lock something down or explain our controls. ### 5. Effortless User Management, Needs Better Change Testing **Rating:** 4.0/5.0 stars **Reviewed by:** Pete P. | Technology Comms - Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about Microsoft Entra ID?** I really appreciate Microsoft Entra ID's ability to group users together in AD Groups and its integration with other apps via Enterprise Applications. This has been very helpful for us, especially with our application, Genesys Cloud. By integrating Genesys with Microsoft Entra, we can group users automatically in Entra, ensuring that the correct users get the correct calls. The initial setup was very easy for us as well. By using Entra ID Groups, we can split users in dynamic groups, which is a feature I find very useful. **What do you dislike about Microsoft Entra ID?** There are times where changes made by Microsoft don't seem to be fully tested and cause outages. **What problems is Microsoft Entra ID solving and how is that benefiting you?** I use Microsoft Entra ID for organizing users and deploying permissions via Entra AD Groups. It integrates with Genesys Cloud, ensuring correct user call routing. The setup is very easy, allowing us to dynamically group users. ### 6. Centralized Identity Management with Seamless Microsoft Integration and Strong Security **Rating:** 5.0/5.0 stars **Reviewed by:** Jeremy M. | Director of IT, Mid-Market (51-1000 emp.) **Reviewed Date:** April 13, 2026 **What do you like best about Microsoft Entra ID?** Microsoft Entra ID is most valued for its centralized identity management, seamless integration with the Microsoft ecosystem (Office 365, Azure), and robust security features like Conditional Access and Multi-Factor Authentication (MFA). Its ability to automate user lifecycles, support SSO for third-party SaaS apps, and enable secure,, adaptive access across hybrid environments. **What do you dislike about Microsoft Entra ID?** its high licensing costs for advanced features (especially P2 for PIM), a steep learning curve due to complex configurations, and confusing licensing tiers. It has poor documentation, slow synchronization, and a challenging user interface. **What problems is Microsoft Entra ID solving and how is that benefiting you?** It solves the critical problem of fragmented, insecure identity management across SaaS cloud environments by offering a centralized, intelligent identity service. It secures access, streamlines user experience with single sign-on (SSO), and enforces zero-trust security policies. ### 7. EntraID: Seamless M365 Integration, Powerful Automation, and Phenomenal Support **Rating:** 5.0/5.0 stars **Reviewed by:** Antonio D. | Lead Product Engineer, Financial Services, Enterprise (> 1000 emp.) **Reviewed Date:** January 20, 2026 **What do you like best about Microsoft Entra ID?** We've found that EntraID (which replaced Azure AD) is super integrated and easy to implement. It's built into our M365 subscriptions and the customer support is phenomenal. For most of our daily products we rely on it under the hood. It has a ton of features that allow us to manage license assignments and automate group allocations and permissions and roles across various products. For myself, as a dev as well as a user, I use it daily without it being in my way and it's really easy to integrate and use. **What do you dislike about Microsoft Entra ID?** Unfortunately, one of the most advertised and demoed features, such as automatic access reviews or advanced risk-based sign-in protection, depends on the most expensive Premium P2 license. That isn’t made very obvious, and the licensing matrix around EntraID is not always easy to understand or work with. On top of that, there have been a lot of deprecations that frustrate long-time Azure AD users, especially around older tools like MSOnline PowerShell. This can be particularly annoying for SysAdmins in environments that were using Azure AD well before EntraID replaced it. **What problems is Microsoft Entra ID solving and how is that benefiting you?** EntraID provides our business with SSO and a central point for user access management, onboarding, and related tasks. It lets us control where users can sign in to business resources, and it also gives users a single set of credentials, which simplifies access. Most of our users sign in to web services using their Windows account, which is provisioned to their machine through our domain via EntraID / Azure Active Directory. This helps us manage and track access, and reduce unauthorized use of various services. Access to servers and other resources is managed through groups, with approvals handled by managers using a third-party tool we built in-house around EntraID. ### 8. Strong, Scalable Identity Platform with Seamless Integration and Robust Security **Rating:** 5.0/5.0 stars **Reviewed by:** Manjunath K. | Lead-Compute & Tools Admin, Mid-Market (51-1000 emp.) **Reviewed Date:** January 19, 2026 **What do you like best about Microsoft Entra ID?** Microsoft Entra ID provides a strong and scalable identity platform with seamless integration across Microsoft 365, Azure, and third-party applications. Features like Conditional Access, MFA, and Single Sign-On significantly improve security while enhancing user experience. Centralized identity management, granular access controls, and strong compliance capabilities make it well-suited for enterprise and hybrid environments. **What do you dislike about Microsoft Entra ID?** Advanced security features are heavily license-dependent, which increases cost for enterprises. Troubleshooting Conditional Access and authentication issues can be complex due to limited error transparency. The portal experience can feel fragmented at times, and changes or updates are not always clearly communicated, which can impact administration and learning curves **What problems is Microsoft Entra ID solving and how is that benefiting you?** Microsoft Entra ID helps address identity sprawl, inconsistent access controls, and security risks across cloud and hybrid environments. By centralizing identity and access management, it supports secure Single Sign-On, strong authentication with MFA, and Conditional Access based on user, device, and risk signals. As a result, it helps reduce unauthorized access, strengthen compliance, streamline user lifecycle management, and lower operational overhead, while still delivering a consistent and secure user experience. ### 9. Seamless Microsoft App Integration with Consistently Strong Performance **Rating:** 4.0/5.0 stars **Reviewed by:** Joe Z. | Network Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about Microsoft Entra ID?** Integration of all microsoft apps. Ease of use and functionality of the features that come along with Entra. Performance has been consistent if not better than my expectations. **What do you dislike about Microsoft Entra ID?** Support for any Microsoft product is abysmal at best. This is something that needs to be fixed. Pricing is very high, even for non-profits. **What problems is Microsoft Entra ID solving and how is that benefiting you?** Integration into Apps - because we use a lot of apps that are integrated with 365, one login helps with staff and users, so they don't need to worry about multiple logins. This includes the integration with OKTA, since that is our MFA vendor. ### 10. Seamless Identity Management with Robust Security Features **Rating:** 4.0/5.0 stars **Reviewed by:** Kanga Y. | System Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Microsoft Entra ID?** What I like best about Microsoft Entra ID is how seamlessly it manages identity and access across the organisation. Its strong security features like conditional access, MFA, and risk-based controls make it easy to implement a solid Zero Trust approach. It integrates smoothly with Microsoft 365 and third-party apps, simplifies user lifecycle management, and offers helpful self-service options that reduce IT workload. The clear visibility through logs and reporting also makes monitoring and troubleshooting much easier. **What do you dislike about Microsoft Entra ID?** What I dislike about Microsoft Entra ID is that some features are complex to configure, and important settings are spread across multiple admin portals. Licensing can also be confusing, with key security features locked behind higher-tier plans. Troubleshooting conditional access issues can sometimes feel slow and complicated. **What problems is Microsoft Entra ID solving and how is that benefiting you?** Microsoft Entra ID is solving the challenge of securely managing user identities, access, and authentication across all our apps and devices. It centralises user management, automates provisioning, and enforces strong security controls like MFA and conditional access. This helps reduce security risks, improves compliance, and saves time for IT by streamlining onboarding, offboarding, and access control. Overall, it provides a more secure and efficient identity management system for the organisation. ### 11. Powerful Integration, Needs Setup Simplification **Rating:** 5.0/5.0 stars **Reviewed by:** Konstanty H. | QA Engineer/Software testing, Information Services, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2026 **What do you like best about Microsoft Entra ID?** I use Microsoft Entra ID for integration with app and I've been testing the integration a lot. I find the ability to add users to certain groups with SSO really useful. I appreciate the groups, roles, and user administration features because we're able to sort users into different groups conveniently. The ability to reassign users in groups is also something I find particularly valuable. I've noticed improvements in these aspects over the past year, which is encouraging. Overall, I feel confident enough to rate it a 10 and recommend it. **What do you dislike about Microsoft Entra ID?** I understand that there is a lot of documentation but it is possible to add more hints to pages. It wasn't exactly easy to set up. **What problems is Microsoft Entra ID solving and how is that benefiting you?** I use Microsoft Entra ID for app integration, sorting users into groups with SSO, and conveniently reassigning users in different roles. ### 12. Intuitive Interface, Cloud-Ready Ease **Rating:** 5.0/5.0 stars **Reviewed by:** Akshay B. | Associate cloud infrastructure 2, Enterprise (> 1000 emp.) **Reviewed Date:** March 11, 2024 **What do you like best about Microsoft Entra ID?** I really like Microsoft Entra ID's user-friendly interface. It makes managing user profiles and license assignments straightforward. The self-service password reset (SSPR) feature is great too, as it reduces the time for resetting passwords without needing to reach out to the helpdesk or local IT team. It's also fantastic that users can manage their account passwords with multi-factor authentication without the involvement of a technical support engineer. The initial setup was easier for my organization, and the availability of a cloud server made the switch from on-premises Active Directory seamless. **What do you dislike about Microsoft Entra ID?** Not have any ,I like all the features of this **What problems is Microsoft Entra ID solving and how is that benefiting you?** I use Microsoft Entra ID for managing user profiles and license assignment. It helps with self-service password reset, reducing the need for helpdesk support. Its user-friendly interface and cloud availability make it easier to manage accounts with multi-factor authentication. ### 13. Working toward an all in one product for small businesses. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2026 **What do you like best about Microsoft Entra ID?** Centralized identity and access management – It allows administrators to manage users, permissions, and application access from one platform across both cloud and on-premises environments. Single Sign-On (SSO) – Users can access multiple applications with one set of credentials, reducing password fatigue and improving productivity. Strong security controls – Features like multifactor authentication, conditional access, and identity protection help prevent account compromise and phishing attacks. Adaptive access policies – Access decisions can consider user risk, device health, and location, enabling a Zero Trust security approach. Integration - Integrates with the other Microsoft products/ecosystem. **What do you dislike about Microsoft Entra ID?** Complex licensing and pricing tiers – Many advanced features (Conditional Access, Identity Protection, etc.) require premium licenses, which can make costs difficult to predict and manage. Steep learning curve and configuration complexity – Policies, permissions, and API access settings can be difficult to configure correctly, especially in large environments. Documentation and troubleshooting challenges – Some administrators report outdated or unclear documentation and inconsistent technical support when resolving issues. Limited flexibility in certain identity and access scenarios – Permission management and identity controls may lack the granularity needed for complex enterprise environments. Vendor lock-in with Microsoft services – Organizations heavily using Microsoft 365 are effectively required to use Entra ID for identity management, making it difficult to adopt alternative identity platforms. **What problems is Microsoft Entra ID solving and how is that benefiting you?** Centralized identity management – It solves the challenge of managing user accounts and permissions across multiple systems and cloud services by providing a single identity platform. Benefit: Administrators can manage users, groups, and application access from one location, reducing administrative overhead and improving visibility. Secure authentication for cloud and hybrid environments – Traditional on-prem authentication does not scale well for remote work and SaaS applications. Benefit: Entra ID provides secure sign-in with features like multifactor authentication and adaptive access policies, protecting against credential theft and phishing attacks. Simplifying access to applications – Users previously needed separate credentials for many systems. Benefit: Single Sign-On (SSO) allows users to access multiple applications with one login, improving productivity and reducing password-related help desk requests. ### 14. Azure Active Directory Review **Rating:** 5.0/5.0 stars **Reviewed by:** Syed M. | Service Delivery Manager, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** July 25, 2022 **What do you like best about Microsoft Entra ID?** Azure is very cost-effective because of its pay-as-you-go model. I only pay for what I use, which helps manage budgets and avoid unnecessary spending. It lets me run both customer and internal apps in the cloud, saving on hardware and maintenance costs. Scaling is easy—I can increase or decrease resources with just a click. Security is strong with features like multi-factor authentication and app passwords, so data stays safe. Plus, Azure offers high availability with a 99.95% SLA, which means services are reliable and always up. **What do you dislike about Microsoft Entra ID?** Using Azure IaaS requires ongoing patching and diligent server monitoring, which is different from SaaS solutions where much of this maintenance is managed for you. It also demands a certain level of expertise, as all the various components must operate smoothly together. One frequent error is over-provisioning resources—what functions well on local servers may not be suitable for the cloud, potentially resulting in avoidable expenses. Without sufficient knowledge, businesses risk spending thousands more than necessary. **What problems is Microsoft Entra ID solving and how is that benefiting you?** Azure Active Directory (AAD) is both cost-effective and user-friendly. It integrates seamlessly with a wide range of platforms and applications, whether they are on-premises or cloud-based. The service supports Single Sign-On (SSO) combined with Multi-Factor Authentication (MFA) and Self-Service Password Reset (SSPR), making access management straightforward. Security is robust, featuring monitoring and alerts for any unusual login attempts. AAD also ensures high availability and offers conditional access, as well as Privileged Identity Management (PIM), which provides an audit trail to monitor suspicious activity on privileged accounts. The MFA options are diverse, including app authentication, tokens, SMS, and voice calls, which adds to its flexibility and security. ### 15. Fragmented Admin Portal, Confusing Licensing, and Occasional Slowness in Entra ID **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Microsoft Entra ID?** I like how Microsoft Entra ID delivers a unified, consistent identity layer across Microsoft services. Its integration with Azure, Microsoft 365, and third‑party apps feels smooth, so managing access policies, MFA, and conditional access comes across as straightforward instead of fragmented. The admin experience is another major strength. The portal makes it simple to review sign‑in patterns, apply security baselines, and automate user lifecycle tasks. Features like Conditional Access and Identity Protection add real value by cutting down on manual security work while still providing fine‑grained control. **What do you dislike about Microsoft Entra ID?** Some parts of the admin experience still feel fragmented. A few settings are still tucked away in the old Azure AD blades, while others have moved into the newer Entra portal, so you sometimes end up jumping between interfaces just to finish a single task. As a result, navigation feels less intuitive than it should be. Licensing can be confusing as well. Features like Conditional Access templates, Identity Protection, and lifecycle automation are spread across different tiers, and it isn’t always clear which plan unlocks which capability. That uncertainty adds friction when you’re planning deployments or trying to scale up. From a performance standpoint, the portal also occasionally feels slow, especially when loading audit logs or sign-in data, which can interrupt your workflow when you’re in the middle of troubleshooting. **What problems is Microsoft Entra ID solving and how is that benefiting you?** Microsoft Entra ID addresses the challenge of managing identity and access across a mix of cloud services, SaaS apps, and on‑prem systems. Rather than maintaining separate authentication flows or manually enforcing security policies in different places, it centralizes everything, users, devices, MFA, and conditional access, into a single hub. This reduces operational overhead and makes it much easier to apply and maintain consistent security across the entire environment. ### 16. Entra ID Makes Third-Party Integration and Access Control Scalable **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Microsoft Entra ID?** Entra ID integrates very well with third-party services, which helps reduce deployment concerns, and it provides auditing and logging right out of the gate. Integration with third-party SaaS also makes it possible to manage access control appropriately at scale. That said, I’d still like to see continued improvements to B2B collaboration, along with further enhancements to Identity for Defender. Overall, we rarely experience outages or performance issues. **What do you dislike about Microsoft Entra ID?** There’s a lack of granular conditional access policies, along with limitations in conditional access scoping and asset selection for large-scale firms. I also find the Graph API permissions too coarse for proper scoping, particularly when interacting with Entra ID directory data. **What problems is Microsoft Entra ID solving and how is that benefiting you?** Centralised identity management. ### 17. Centralized IAM with SSO, MFA, and Conditional Access That Strengthens Security **Rating:** 4.0/5.0 stars **Reviewed by:** Antonio J P. | Pre-sales consultant and IT manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2026 **What do you like best about Microsoft Entra ID?** It benefits my organization by centralizing and strengthening identity and access management, improving security and simplifying administration. Specifically: Secure access to applications and resources with single sign-on (SSO). Enhanced protection with multi-factor authentication and conditional access policies. Reduced operational burden by managing users and permissions from a single location. Scalability and compliance, ideal for hybrid and cloud environments. **What do you dislike about Microsoft Entra ID?** Some types of licensing have a high cost. **What problems is Microsoft Entra ID solving and how is that benefiting you?** Disorganized passwords and logins: Unify credentials. Security risks: Reduce unauthorized access with MFA and conditional access. Manual user management: Automate user creation, deletion, and permission changes. Access from anywhere: Securely control access to cloud and on-premises resources. Lack of visibility: Provide auditing and logging to monitor who accesses and when. Regulatory compliance: Helps meet security requirements and regulations. ### 18. Streamlined Access and Robust Security with Entra ID **Rating:** 4.5/5.0 stars **Reviewed by:** Jenson S. **Reviewed Date:** January 24, 2026 **What do you like best about Microsoft Entra ID?** I love Microsoft Entra ID for its seamless integration with a wide range of applications and services, both inside and outside the Microsoft ecosystem. Its Conditional Access policies give me granular control over user access, which allows for tailored security based on user identity, device compliance, and location. The single sign-on (SSO) capability enhances user experience while keeping robust security standards intact. Overall, Entra ID effectively balances security and usability, making identity management simpler for organizations. Additionally, the initial setup was perfect and easy. **What do you dislike about Microsoft Entra ID?** One area for improvement is the complexity of certain advanced features, which can make configuration and troubleshooting challenging for less experienced administrators. Additionally, more intuitive guidance or pre-built templates for common scenarios would be beneficial. Reporting and auditing capabilities, while robust, could be more user-friendly and customizable. **What problems is Microsoft Entra ID solving and how is that benefiting you?** I use Microsoft Entra ID to address identity sprawl, weak authentication, and access complexity, which simplifies user management, enhances security, and ensures compliance, reducing IT admin overhead and improving overall efficiency. ### 19. Centralized Access Management with Learning Curve **Rating:** 5.0/5.0 stars **Reviewed by:** Achirachaya T. | Python Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2026 **What do you like best about Microsoft Entra ID?** I like that Microsoft Entra ID provides a single point of entry for every service, so there's no need to log into each one individually. The access management is very advanced, allowing me to cover some nuanced permissions. Managing permissions in one place for every user makes it easy to set up and remove if needed, instead of configuring it in a bunch of different services. **What do you dislike about Microsoft Entra ID?** I'm not sure if it's a disadvantage, but because Microsoft has a lot of services and they are connected between each other, it requires you to learn how to set it up correctly because sometimes it works incorrectly after the initial setup. **What problems is Microsoft Entra ID solving and how is that benefiting you?** I use Microsoft Entra ID to manage access and permissions for Azure services, ensuring users have the necessary access to complete tasks. It provides a single entry point and advanced access management, making it easy to manage permissions without configuring multiple services. ### 20. Entra ID: Feature-Rich, Easy to Use, and Backed by Great Support **Rating:** 5.0/5.0 stars **Reviewed by:** Tejas P. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 11, 2026 **What do you like best about Microsoft Entra ID?** Entra ID is at its best on feature offering, Easy implementation and very easy to use on daily basis. Customer support is again a great help from Microsoft and robust support team that provides excellent support towards Entra ID issue et configuration. I use almost daily as it is very important for the organization. Easy integration it provides with various platforms **What do you dislike about Microsoft Entra ID?** Nothing to dislike about Entra ID as such **What problems is Microsoft Entra ID solving and how is that benefiting you?** Great level of User, Resource Group, Devices, Security, Application management which I do not think any other system provides ever ### 21. Easy integration with other tools, ease of use **Rating:** 5.0/5.0 stars **Reviewed by:** Luka M. | Cyber Security Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 21, 2026 **What do you like best about Microsoft Entra ID?** I have used Microsoft Entra ID to create app registrations, which I’m currently using to set up email integration between Microsoft and other applications I’m working on. For example, I use Fluent SMTP to connect my website with my Microsoft 365 email. Entra ID helps with the authentication side by providing an authentication token, Application ID and client secret. Overall, it’s been easy to set up. I also use it regularly with other apps, such as RTIR, to connect to mail so I can read and write emails from within those applications without having to log into my email directly. **What do you dislike about Microsoft Entra ID?** MFA takes a lot of time, and sometimes the password requirements don’t make much sense. **What problems is Microsoft Entra ID solving and how is that benefiting you?** It’s helping me solve the problem of having to manually move from one system to another. It automates the flow between various systems and provides security features such as MFA, which helps keep my business and users secure. ### 22. Seamless Integration with Microsoft Ecosystem **Rating:** 4.0/5.0 stars **Reviewed by:** Sumit T. | Product Verification Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 15, 2026 **What do you like best about Microsoft Entra ID?** I like Microsoft Entra ID's seamless integration with our Microsoft cloud platform, which is a great fit for our new project as we were moving towards a Microsoft environment. I appreciate its scalability and all the built-in tools like MFA and passwordless logins that are great too. We use MFA on a daily basis, and it is a good addition to our authentication process. The initial setup was easy as it flawlessly integrated with Entra and all tools are available. **What do you dislike about Microsoft Entra ID?** I think it should provide good support to non-Microsoft environments as well. We used Okta with Java and IntelliJ framework and never found any difficulty, but we struggle with Entra as most help available with Microsoft only. **What problems is Microsoft Entra ID solving and how is that benefiting you?** I use Microsoft Entra ID for seamless integration with our Microsoft cloud platform for authentication. It's a great fit for our environment with built-in tools like MFA enhancing security. The scalability and passwordless logins are also highly beneficial for us. ### 23. Single Identity Provider with Flexible Auth with PAM **Rating:** 4.5/5.0 stars **Reviewed by:** Daniel L. | Technical Director, Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2026 **What do you like best about Microsoft Entra ID?** Entra ID is a single indentity provider for all my services. Support for different auth types allows us to keep a single login which makes it easy to use every day **What do you dislike about Microsoft Entra ID?** The biggest issues with cert expiry for integrated apps. They have made this longer now but legacy apps can be a pain to renew. **What problems is Microsoft Entra ID solving and how is that benefiting you?** Our business uses Entra ID to provide conditional access login with MFA to all out third party apps along with Microsoft's. This reduces the support requires for the business. ### 24. Easy, Secure SSO with Strong MFA and Seamless Microsoft Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** January 18, 2026 **What do you like best about Microsoft Entra ID?** What I like best about Microsoft Entra ID is how easy and secure it makes access to Microsoft 365 and other applications. Single sign-on works smoothly, so users don’t need to remember multiple passwords. The security features like multi-factor authentication and conditional access add strong protection without making the login process complicated. It also integrates very well with other Microsoft tools, which makes identity management simple and reliable. **What do you dislike about Microsoft Entra ID?** What I dislike about Microsoft Entra ID is that some advanced settings and security features can be confusing at first, especially for new users. The admin interface has many options, which can feel overwhelming without proper guidance. Also, troubleshooting access or sign-in issues sometimes takes time because of the multiple policies involved. **What problems is Microsoft Entra ID solving and how is that benefiting you?** Microsoft Entra ID solves the problem of managing user identities and secure access across multiple applications. It provides a single sign-on experience, so users can access Microsoft 365 and other connected apps with one account. This reduces password fatigue and improves security through features like multi-factor authentication. As a result, access is more secure, login issues are reduced, and managing accounts is much easier. ### 25. Microsoft Entra ID: Comprehensive All-In-One Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** January 18, 2026 **What do you like best about Microsoft Entra ID?** I find Microsoft Entra ID to be an all-in-one solution, and the capabilities are limitless. It helps us achieve our zero trust access goals. Microsoft is constantly innovating and bringing out new features in Entra ID, and the support from Microsoft for any issues is first class. It's extremely valuable as it comes in a singular package, so we don't need to reinvest in any other tool and train resources in that, resulting in time and money savings. The initial setup was not too difficult, and we got appropriate support from Microsoft. **What do you dislike about Microsoft Entra ID?** The UI sometimes changes, so some features move to other sections. It's a minor issue, but it can be improved. **What problems is Microsoft Entra ID solving and how is that benefiting you?** Microsoft Entra ID solves conditional access, privileged account access, and single sign-on issues. It's an all-in-one solution helping us achieve zero trust access goals, save time and money, thanks to constant innovation and great support from Microsoft. ### 26. Comprehensive IAM with Robust Security Features **Rating:** 4.5/5.0 stars **Reviewed by:** M S. | Specalist Systems Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** January 16, 2026 **What do you like best about Microsoft Entra ID?** I like that Microsoft Entra ID provides a centralized identity platform with built-in security features such as Multi-Factor Authentication (MFA), Conditional Access, and access governance. This setup helps reduce risk, supports compliance requirements, and allows for secure remote and hybrid work. I appreciate the seamless integration with Microsoft 365 and other cloud applications, which boosts productivity while cutting down on operational complexity. Entra ID has become foundational for managing identities securely at scale. **What do you dislike about Microsoft Entra ID?** While Microsoft Entra ID is a powerful identity platform, there are a few areas where I feel it could be improved. One challenge I experience is complexity in configuration and policy management. Features like Conditional Access and identity governance are very powerful, but they come with a learning curve. The policy setup and troubleshooting process can sometimes be difficult, especially when multiple policies interact and affect sign-in behavior. Licensing clarity is another area for improvement. Some advanced features such as Conditional Access, Identity Protection, and access governance require specific premium licenses. It’s not always straightforward to understand which features are included in which license, which can make planning and cost management more difficult. I’ve also found that documentation and UI consistency could be better. With frequent updates and rebranding from Azure AD to Entra ID, some documentation and portal navigation still feel inconsistent or outdated, which can slow down implementation and troubleshooting. Troubleshooting sign-in issues can sometimes be time-consuming. While logs are detailed, identifying the exact reason for access failures or policy blocks isn’t always intuitive, particularly for less experienced administrators. Lastly, integration with non-Microsoft or legacy applications occasionally requires additional configuration or workarounds compared to Microsoft-native services, where the experience is much smoother. **What problems is Microsoft Entra ID solving and how is that benefiting you?** Microsoft Entra ID centralizes identity management, strengthens security with MFA and Conditional Access, and enables seamless SSO, simplifying remote work. It improves governance and compliance with access reviews and role-based controls, integrating well with existing infrastructure to solve fragmented identity management and enhance user experience. ### 27. Secure Access, But Needs User-Friendly Console **Rating:** 4.0/5.0 stars **Reviewed by:** Jasvinder S. | Sr. Technical Engineer, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** January 15, 2026 **What do you like best about Microsoft Entra ID?** I like Microsoft Entra ID for its seamless integration with hybrid Active Directory and its strong security features. Single sign-on makes managing identities simple, and features like conditional access and multi-factor authentication protect accounts and reduce risks, which is critical for remote and hybrid work. It makes managing user access easy and secure, allowing for smooth login across cloud and on-prem systems without major integration issues. It is useful for simplifying and securing identity and access management. **What do you dislike about Microsoft Entra ID?** Error reporting needs improvement, and the console feels complex. Making it more user-friendly and reducing errors would create a much better experience. Connecting Microsoft Entra ID with some legacy apps can be tricky, as older systems sometimes need extra configuration. Going hybrid with Entra ID is more complex, and you’ll need an expert for hybrid configuration—without one, it’s very hard to manage. **What problems is Microsoft Entra ID solving and how is that benefiting you?** I use Microsoft Entra ID for effortless identity and access management. It ensures secure app access with single sign-on, integrating seamlessly with our hybrid Active Directory for smooth authentication across cloud and on-prem systems. ### 28. Centralized Identity and Access Management with Strong Security Controls **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** January 14, 2026 **What do you like best about Microsoft Entra ID?** Microsoft Entra ID provides a very robust and centralized identity and access management solution. It integrates seamlessly with Azure services and the broader Microsoft ecosystem, which makes user and access management much easier. Features like Single SignOn, Conditional Access, and Multi-Factor Authentication are powerful and reliable, and they significantly improve security without adding too much friction for users. User and group management is straightforward, and integration with third-party applications is simple through built-in connectors. Overall, it’s a solid and mature platform for managing identities at scale. **What do you dislike about Microsoft Entra ID?** Some configurations, especially around Conditional Access and advanced security policies, can be complex and not always intuitive at first. Licensing can also be confusing, as certain features are spread across different plans, making it harder to understand what is included without careful review. Troubleshooting authentication or access issues can sometimes take longer than expected due to limited visibility in error messages. **What problems is Microsoft Entra ID solving and how is that benefiting you?** Microsoft Entra ID helps us centralize identity management and secure access to applications and cloud resources. It allows us to enforce consistent authentication policies, reduce the risk of unauthorized access, and simplify user onboarding and offboarding. Features like SSO and MFA improve both security and user experience, while Conditional Access enables fine-grained control over who can access what and under which conditions. This results in better security, easier administration, and improved compliance. ### 29. Reliable Authentication; Needs Better Cross-Platform Support **Rating:** 4.0/5.0 stars **Reviewed by:** Arjun G. | Associate Salesforce Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2026 **What do you like best about Microsoft Entra ID?** I use Microsoft Entra ID for client authentication in internal projects because it offers easy and quick access through users' Microsoft accounts along with a promising authentication service. It eliminates the need for other paid tools and ensures faster, safer, and more reliable authentication. I particularly like its reliability and security, as we have never encountered authentication holes, and our clients have never complained about security issues. Additionally, when used together with SharePoint, Microsoft Entra ID works wonders by ensuring total authentication based on the user's group. **What do you dislike about Microsoft Entra ID?** So we faced problem when we used it with Vite & React. The handshake couldn't be completed so it was kind of tough to implement it with such projects. So sometimes it can be very complicated to implement it in some projects that are not based out of the Microsoft ecosystem. If they can improve their libraries and ensure that developers can use it easily, would be the best. Even an improved documentation and a quick walkthrough would be really a gamechanger for the developers to adopt it. Easy with Microsoft ecosystem products, tougher with the non-Microsoft entities. **What problems is Microsoft Entra ID solving and how is that benefiting you?** Microsoft Entra ID solves the need for other paid authentication tools, providing faster, safer, and reliable client authentication with Microsoft accounts. ### 30. Effortless Secure Access with Seamless Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Tiwari S. | Systems Integration Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Microsoft Entra ID?** What I appreciate most about Microsoft Entra ID is the ease it brings to secure access. The platform provides robust security features such as Multi-Factor Authentication and Conditional Access, yet remains user-friendly thanks to Single Sign-On. Its seamless integration with Microsoft 365 and other applications ensures that managing identities is both dependable and straightforward. **What do you dislike about Microsoft Entra ID?** One aspect I find frustrating about Microsoft Entra ID is that its advanced features tend to be complicated to set up, and accessing them often necessitates purchasing higher-tier licenses. Additionally, troubleshooting issues related to access or Conditional Access policies can be quite time-consuming, particularly when dealing with large-scale or hybrid environments. **What problems is Microsoft Entra ID solving and how is that benefiting you?** Microsoft Entra ID addresses the challenge of managing secure access to applications and data. It helps prevent unauthorized sign-ins, while also streamlining the user experience through features like Single Sign-On and Multi-Factor Authentication. For me, this means enhanced security, fewer login problems, and a more straightforward way to manage access all in one centralized location. ### 31. Centralized Security and Seamless SSO Make Identity Management Effortless **Rating:** 4.0/5.0 stars **Reviewed by:** Fathy M. | IT help desk, Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Microsoft Entra ID?** What I like best about Microsoft Entra ID is its centralized identity and access management combined with strong security features. It makes user account management, onboarding, and offboarding efficient, while Single Sign-On (SSO) reduces login issues and help desk tickets. Features like Multi-Factor Authentication and Conditional Access enhance security without overly complicating daily support tasks. Additionally, detailed sign-in logs and audit trails make troubleshooting faster and more effective, allowing me to resolve user issues quickly and accurately. **What do you dislike about Microsoft Entra ID?** What I dislike about Microsoft Entra ID is the complexity of configuration and licensing. Some features, such as Conditional Access and advanced security settings, can be difficult to understand for new administrators and often require higher-tier licenses, which can be confusing for users and support staff. Troubleshooting hybrid environments or sync issues with Entra Connect can also be time-consuming, and error messages are not always very clear, making issue resolution more challenging for help desk engineers. **What problems is Microsoft Entra ID solving and how is that benefiting you?** Microsoft Entra ID solves the problem of managing identities, access, and security across multiple applications and systems from a single platform. It eliminates the need for separate credentials for different services by enabling Single Sign-On, which reduces password-related issues and improves the user experience. Entra ID also strengthens security through Multi-Factor Authentication and Conditional Access, helping prevent unauthorized access and account compromises. For me as a help desk engineer, this results in fewer login and security incidents, faster onboarding and offboarding, easier troubleshooting using sign-in logs and audit trails, and overall more efficient user ### 32. Streamlined Integration with a Powerhouse of Features **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Microsoft Entra ID?** I like how Microsoft Entra ID offers a lot of functionality within a single environment, avoiding the mishmash of different products and vendors, which helps with support issues. The centralized sync with Active Directory makes maintaining users easy, and it's great for maintaining security across Teams, SharePoint, OneDrive, email, and other areas since everything is part of the same ecosystem. The integration for third-party authentication and single sign-on is something I appreciate, providing a seamless and secure user experience with one account across all systems. Additionally, the AD Sync Tools made the initial setup straightforward, enabling us to get up and running quickly. Its integration with networking for VPN, certificate login, security keys, and passwordless login are also features that really work well. **What do you dislike about Microsoft Entra ID?** Some of the documentation is behind on the changes. Using the learn sites often refers to menus that are different, which makes you think a little more. **What problems is Microsoft Entra ID solving and how is that benefiting you?** With Microsoft Entra ID, maintaining users is easy due to centralized sync with the Active Directory. It streamlines security across Microsoft 365 apps and provides a cohesive environment instead of disparate products. It enhances user experience with single sign-on and integrates well with third-party services. ### 33. Seamless, Secure Identity Management with Powerful Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Christian N. | Responsabile ICT, Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Microsoft Entra ID?** Microsoft Entra ID provides a seamless and highly secure identity management experience. Its Single Sign-On (SSO) capabilities significantly streamline user access across multiple applications, reducing friction for end users while enhancing security. Multi-Factor Authentication (MFA) and passwordless authentication add an additional layer of protection without compromising usability. The platform integrates well with other Microsoft and third-party services, making it highly flexible for enterprise environments. Additionally, the user provisioning and governance tools allow for efficient lifecycle management of accounts, saving time and reducing administrative overhead. **What do you dislike about Microsoft Entra ID?** While Microsoft Entra ID is powerful, its initial setup and configuration can be complex for organizations new to Microsoft’s ecosystem. Some advanced features, such as conditional access policies or privileged access management, require a deep understanding to configure optimally. Documentation is comprehensive but occasionally scattered, which can lead to a learning curve for administrators. **What problems is Microsoft Entra ID solving and how is that benefiting you?** Microsoft Entra ID addresses the critical need for secure and centralized identity management across our organization. By providing SSO and MFA, it reduces security risks while improving user productivity. Automated user provisioning and governance help us manage access efficiently, minimizing administrative errors and ensuring compliance with internal policies. The platform’s integration capabilities with both cloud and on-premise applications simplify IT operations and enhance overall organizational security posture. Overall, Microsoft Entra ID has strengthened our identity management processes and allowed us to enforce security policies consistently without hindering usability. ### 34. Secure and User-Friendly with Stellar Documentation **Rating:** 5.0/5.0 stars **Reviewed by:** Azeddine B. | Senior Network and Security Consultant **Reviewed Date:** January 13, 2026 **What do you like best about Microsoft Entra ID?** I really like the security features of Microsoft Entra ID, particularly how it allows for a single database to authenticate users while adhering to local AD strategies like password length and complexity. The availability of documentation is another plus for me, as it simplifies setup and configuration that would otherwise be time-consuming due to a lack of guidance. The setup process was also very easy, thanks in part to the comprehensive documentation available. I appreciate that I can use Microsoft Entra ID to authenticate third-party applications, which adds an extra layer of convenience and security. **What do you dislike about Microsoft Entra ID?** The single issue I've been struggling with is that when you disable/re-enable a user, it loses the membership of the groups it belongs to. The admin needs to remove the user from the group synced with the third-party application, wait for the synchronization, and put the user back again. **What problems is Microsoft Entra ID solving and how is that benefiting you?** I use Microsoft Entra ID to authenticate third-party applications. It simplifies having multiple instances of AD, providing a single source for user authentication. The security is enhanced by using one database for authentication, following local AD strategies like password complexity. ### 35. Extremely Flexible and Seamless Integration Across Identity Providers **Rating:** 5.0/5.0 stars **Reviewed by:** Patrick B. | IT Consultant, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Microsoft Entra ID?** This product offers a great deal of flexibility in terms of configuration. It integrates seamlessly with both legacy on-premises systems and modern identity providers, supporting SAML as well as Tenant-2-Tenant configurations. There are several options for securing resources, and it also allows for short-term, user-initiated access when required. Furthermore, it runs with minimal overhead. The ability to integrate with multiple 3rd party tools seamlessly is great for keeping centralized authentication and access methodologies consistent across all resources. Simple for end-users to understand permission grants. **What do you dislike about Microsoft Entra ID?** If not used correctly, it can become unnecessarily complicated. **What problems is Microsoft Entra ID solving and how is that benefiting you?** centralized and consistent sign-in experience for end users and consistent control methodolgy for admins to centralize rapid response. ### 36. Centralized IT Hub with Easy Setup **Rating:** 4.5/5.0 stars **Reviewed by:** D D. | CTO, Mid-Market (51-1000 emp.) **Reviewed Date:** January 20, 2026 **What do you like best about Microsoft Entra ID?** I find Microsoft Entra ID very helpful as it serves as our portal for everything related to IT. I like that it allows me to group users into groups for email or distribution lists, and I can make a change on a PC or desktop. Having control of the environment from within Entra is very beneficial, especially being able to see if devices need updates or patching. The ability to recover a Bitlocker key to the PC is also a significant advantage. The initial setup process was easy, and overall, I would rate it highly. **What do you dislike about Microsoft Entra ID?** I don't like the need to switch from Microsoft Entra ID to other portals like Teams and Exchange instead of having them contained within the platform itself. **What problems is Microsoft Entra ID solving and how is that benefiting you?** Microsoft Entra ID serves as our IT portal where I can group users, control the environment, manage updates, and recover Bitlocker keys efficiently. ### 37. Effortless Single Sign-On and Robust Security Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Shiv K. | DevOps Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 09, 2026 **What do you like best about Microsoft Entra ID?** Easy single sign-on across many apps. Strong security with MFA and access policies. Central user and group management. Integrates well with Microsoft services. Supports modern identity standards. **What do you dislike about Microsoft Entra ID?** It can be complicated to set up, and it does not offer strong support for other identity providers, as it is closely tied to its own system. and max secret default expiry is 2 years. **What problems is Microsoft Entra ID solving and how is that benefiting you?** Microsoft Entra ID solves the problem of managing multiple user identities and access across different applications and platforms. By using it as a centralized Identity Provider (IdP) and Single Sign-On (SSO) solution for services like AWS, Shopify, and other service providers, it simplifies authentication, reduces password sprawl, and improves security. ### 38. Review **Rating:** 3.5/5.0 stars **Reviewed by:** David M. | SOPORTE IT, Civic & Social Organization, Enterprise (> 1000 emp.) **Reviewed Date:** May 22, 2026 ### 39. Centralized Identity Management with Robust Security **Rating:** 4.5/5.0 stars **Reviewed by:** Murugesh P. | Sr.Systems engineer, Computer & Network Security, Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Microsoft Entra ID?** I like Microsoft Entra ID for its single sign-on and MFA features, which provide a great user experience and lessen IT workload. I also appreciate the risk-based login protection and robust security that come with activating high privileged users with MFA. The initial setup was very easy and user-friendly. **What do you dislike about Microsoft Entra ID?** Integration support for on-premise applications. Some internal apps still don't support Microsoft Entra ID, which means they require separate user credentials. **What problems is Microsoft Entra ID solving and how is that benefiting you?** I use Microsoft Entra ID for centralized identity management and policies, it offers single sign-on, reduces IT workload, and enhances user experience. Risk-based login protection and MFA secure high privileged users, aligning with our security standards. ### 40. Does the job but could be easier **Rating:** 4.5/5.0 stars **Reviewed by:** Nathanael E. | Copy & Print Specialist/Master Technician, Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2026 **What do you like best about Microsoft Entra ID?** It works and there is no fear about any data loss or security holes. The interface is fairly easy to use. When sync works its big time saver. **What do you dislike about Microsoft Entra ID?** It isn’t the best on searching. Like I will search for a name and it just doesn’t seem to find it. Other times I search by id and it doesn’t work. **What problems is Microsoft Entra ID solving and how is that benefiting you?** Was able to move off on prem reaources. ### 41. Secure Access Management with Exceptional MFA **Rating:** 4.5/5.0 stars **Reviewed by:** Nilesh P. | manager, Enterprise (> 1000 emp.) **Reviewed Date:** January 23, 2026 **What do you like best about Microsoft Entra ID?** I use Microsoft Entra ID to manage secure access to our applications and Microsoft services. I like that it covers user authentication, SSO, multifactor authentication and role-based access. One of the best features is how it reduces a lot of risk by securing multiple things together. The MFA feature is amazing because it allows important applications to be logged in only after OTP and facial recognition. I appreciate how, if someone unauthorized tries to gain access, the security system blocks them instantly, and the logs can trace the origin, reducing risk. Also, the initial setup was very easy. **What do you dislike about Microsoft Entra ID?** Costing seems high for premium features, some of them can be available in base package. **What problems is Microsoft Entra ID solving and how is that benefiting you?** I use Microsoft Entra ID to manage secure access to applications and cloud services, consolidating credentials, preventing unauthorized access, and reducing risks with multifactor authentication and role-based access. ### 42. Enhanced Security and Management with Microsoft Entra ID **Rating:** 5.0/5.0 stars **Reviewed by:** Serafin S. | IT Support, Enterprise (> 1000 emp.) **Reviewed Date:** February 27, 2026 **What do you like best about Microsoft Entra ID?** I like the centralized control and visibility Microsoft Entra ID provides over users and access. Managing accounts, permissions, and security policies in one place makes administration much more efficient. It integrates directly with Microsoft 365, which made the initial setup relatively straightforward. **What do you dislike about Microsoft Entra ID?** Some advanced security and identity features require higher tier licenses, which can limit full implementation depending on budget. The interface can also feel complex at times, especially when configuring conditional access or troubleshooting sign-in issues. Reporting is powerful, but it sometimes requires extra filtering to get exactly the information needed quickly. **What problems is Microsoft Entra ID solving and how is that benefiting you?** I use Microsoft Entra ID to reduce security risks with MFA and conditional access, simplifying user lifecycle management, and centralizing control over users and access, making administration much more efficient. ### 43. Robust Security and Scalability for Growing Organizations **Rating:** 4.5/5.0 stars **Reviewed by:** Jonathan C. | Technology Support Technician, Enterprise (> 1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Microsoft Entra ID?** This secure identity solution offers our organization both strong protection and the ability to scale effectively. It has provided us with the confidence to expand while keeping our systems safe. **What do you dislike about Microsoft Entra ID?** Microsoft Entra ID comes with certain limitations and can be somewhat confusing to set up, especially when trying to configure it correctly for an organization that is evolving. Navigating the setup process and ensuring the right configuration can be challenging as organizational needs change. **What problems is Microsoft Entra ID solving and how is that benefiting you?** User identity protection via login is heavily protected now with Single Sign on, password authentication for user simplification, and MFA has drastically reduced our user vulnerabilities for our more technically challenged users. ### 44. Seamless Integration and Security with Microsoft Entra ID **Rating:** 5.0/5.0 stars **Reviewed by:** Gopi Sri Krishna Y. | Full Stack Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 03, 2026 **What do you like best about Microsoft Entra ID?** What I like best about Microsoft Entra ID is its seamless integration with the entire Microsoft ecosystem, making identity and access management extremely efficient. Its conditional access policies and MFA options provide strong security without disrupting user experience. **What do you dislike about Microsoft Entra ID?** Role and group setup feels complex and time consuming **What problems is Microsoft Entra ID solving and how is that benefiting you?** Microsoft Entra ID is solving the problem of managing identity, access, and security across all our apps in a consistent way. Users can sign in once with their corporate account and access Office and our connected applications without juggling multiple passwords. Passwordless sign in reduces password reset requests, improves user experience, and lowers the risk of compromised credentials from phishing or password reuse. ### 45. Entra ID Makes Secure Logins Simple and Seamlessly Integrated **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Microsoft Entra ID?** Entra ID empowers our company by giving our employees a simple, easy way to log in. It integrates smoothly with the applications we use and has continued to perform well for us over the years. **What do you dislike about Microsoft Entra ID?** The rare downtime can be rather frustrating, but usually service is restored fairly quickly. **What problems is Microsoft Entra ID solving and how is that benefiting you?** Entra ID helped us solve the age-old problem of having too many logins across too many locations. It lets our employees sign in with a single set of credentials across the platforms they use, as long as the platform supports SSO. ### 46. Seamless Cloud Transition for Remote Workforce **Rating:** 4.5/5.0 stars **Reviewed by:** Daniel B. | IT Systems Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Microsoft Entra ID?** I find Microsoft Entra ID easy to use, especially its UI, which makes managing accounts, groups, and devices straightforward. It really helped us move into the cloud, which is great for supporting remotely deployed individuals. Although the setup involved jumping through a lot of hoops, it ended up being well worth it from a management perspective. **What do you dislike about Microsoft Entra ID?** I cannot manage Licenses within our environment and must use the Microsoft Admin Center to do this. **What problems is Microsoft Entra ID solving and how is that benefiting you?** Microsoft Entra ID helped us move into the cloud to support remote individuals, with an easy-to-use UI for managing accounts and groups. ### 47. Easy Setup and Secure Identity Management Anywhere with Azure Active Directory **Rating:** 5.0/5.0 stars **Reviewed by:** Randall D. | Manager Corporate IT & Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Microsoft Entra ID?** Easy to setup and it ensures that not Identity credentials are compromised in the environment. All cloud bases Azure Active Directory allows you to manage all the time anywhere **What do you dislike about Microsoft Entra ID?** Sometimes not easy to fin certain components because the ever changing names of Microsoft products **What problems is Microsoft Entra ID solving and how is that benefiting you?** none at the moment ### 48. Secure Access with Seamless Integration **Rating:** 4.5/5.0 stars **Reviewed by:** agarcia G. | IT Analist, Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Microsoft Entra ID?** I love the Conditional Access feature in Microsoft Entra ID, especially the way it allows me to block access entirely. It analyzes real-time signals like user location, device compliance, and sign-in risk before granting access, which is really helpful for our security. Also, using Entra ID as our identity hub integrates seamlessly with our core stack, which I really appreciate. The wizard was also very helpful for syncing our local directory quickly. **What do you dislike about Microsoft Entra ID?** I find the licensing structure quite complex and costly. The admin interface can feel cluttered and slow, making it difficult to find specific settings. **What problems is Microsoft Entra ID solving and how is that benefiting you?** I use Microsoft Entra ID for security in our company, enhancing mail and cloud access with two-factor authentication. Conditional Access lets me block access, analyzing real-time signals like user location and device compliance, and it integrates seamlessly with our core stack. ### 49. Seamless Microsoft Integration with Robust Security and Peace of Mind **Rating:** 4.5/5.0 stars **Reviewed by:** Daniel H. | Cloud Enginner, Telecommunications, Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Microsoft Entra ID?** Its seamless integration with other Microsoft services greatly simplifies identity and access management. The platform offers robust security features, such as conditional access and multi-factor authentication, providing peace of mind. **What do you dislike about Microsoft Entra ID?** Some advanced settings can be complex and require specialized knowledge. Error messages and troubleshooting tools are not always clear, which can slow down the resolution process. **What problems is Microsoft Entra ID solving and how is that benefiting you?** It solves the challenge of managing identities and access across multiple applications and environments. It provides secure authentication and conditional access, reducing the risk of unauthorized access. By centralizing identity management, it eliminates the complexity of managing separate credentials and improves user productivity. ### 50. A modern cloud-based controller that enables centralized configuration and management **Rating:** 5.0/5.0 stars **Reviewed by:** Lokesh S. | Senior System Engineer - Cloud and Infra, Mid-Market (51-1000 emp.) **Reviewed Date:** September 29, 2025 **What do you like best about Microsoft Entra ID?** The platform provides a broad array of features, and I find several of them particularly impressive. Entra Applications allow for seamless integration and management, making it easier to handle various services. Single Sign-On (SSO) simplifies access across different platforms Privileged Identity Management (PIM) ensures secure and controlled access to important resources. Multi-Factor Authentication (MFA) adds an extra layer of security for user logins Password Complexity Management enforces strong password policies to help protect accounts. Conditional Access (CA) Policies and Management offer granular control over access, allowing for tailored security based on specific conditions. **What do you dislike about Microsoft Entra ID?** Not at this time but BA team continuously working on it to optimize the application performance. **What problems is Microsoft Entra ID solving and how is that benefiting you?** Among the many events and issues I've resolved, one that stands out is when I first configured an MS Entra application and assigned it using Single Sign-On (SSO). This setup automatically provisioned the application to all user profiles, making it significantly easier to manage through inclusion and exclusion rules. ## Microsoft Entra ID Discussions - [What is Microsoft Azure Active Directory used for?](https://www.g2.com/discussions/what-is-microsoft-azure-active-directory-used-for) - 1 comment, 1 upvote - [Which is better Google Authenticator or Microsoft authenticator?](https://www.g2.com/discussions/which-is-better-google-authenticator-or-microsoft-authenticator) - 3 comments, 1 upvote - [chance for more training?](https://www.g2.com/discussions/chance-for-more-training) - 1 comment, 1 upvote - [Do I neeed Azure AD Premium license for every user?](https://www.g2.com/discussions/do-i-neeed-azure-ad-premium-license-for-every-user) - 1 comment, 1 upvote - [What is the best way to learn Azure Active Directory in advance?](https://www.g2.com/discussions/what-is-the-best-way-to-learn-azure-active-directory-in-advance) - 1 comment, 1 upvote - [View Microsoft Entra ID pricing details and edition comparison](https://www.g2.com/products/microsoft-entra-id/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-22+20%3A24%3A55+-0500&secure%5Bsession_id%5D=df19f927-ad8f-4d59-87ff-c2a0722f43f2&secure%5Btoken%5D=9ddc7c5d9d403b22a8c9c5bdc0018c2510b40e3d04cb1ed1cf04768bd7943b87&format=llm_user) ## Microsoft Entra ID Integrations - 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[Script](https://www.g2.com/products/script/reviews) - [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews) - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) - [ShareGate](https://www.g2.com/products/sharegate/reviews) - [Smartsheet](https://www.g2.com/products/smartsheet/reviews) - [Sophos Email](https://www.g2.com/products/sophos-email/reviews) - [Sophos Firewall](https://www.g2.com/products/sophos-firewall/reviews) - [Tableau](https://www.g2.com/products/tableau/reviews) - [Tanium](https://www.g2.com/products/tanium/reviews) - [Vanta](https://www.g2.com/products/vanta/reviews) - [Wasabi Object Storage](https://www.g2.com/products/wasabi-object-storage/reviews) - [Yardi Aspire](https://www.g2.com/products/yardi-aspire/reviews) - [Yardi RENTCafe](https://www.g2.com/products/yardi-rentcafe/reviews) ## Microsoft Entra ID Features **Authentication Options** - Authentication User experience - Supports Required Authentication systems - Multi-Factor Authentication - Supports Required Authentication Methods/Protocols - Federation/SAML support (idp) - Federation/SAML support (sp) **User on/off Boarding** - Self Service Access requests - Smart/Automated Provisioning - Role Management - Policy Management - Access Termination - Approval Workflows **Authentication type** - SMS-Based - Voice-Based Telephony - Email-Based - Hardware Token-Based - Software Token - Biometric Factor - Mobile-Push - Risk-Based Authentication **Access Control** - Role Management - Access Termination - Remote Access - Partner Access **Administration** - Policy, User, and Role Management - Approval Workflows - Automated Provisioning - Bulk Changes - Centralized Management - Self-Service Access Requests **Functionality** - FIDO2-compliant - Works with hardware security keys - Multiple authentication methods - Offline or no-phone solution **Functionality** - User provisioning - Password manager - Single Sign-on - Enforces policies - Authentication - Multi-factor authentication **Access Control Types** - Endpoint access - Local Access - Remote Access - Partner Access - Supports BYOD users **User Maintenance** - Self Service Password Reset - Bulk Changes - Bi-directional Identity Synchronization **Functionality** - Multi-Device Sync - Backup **Administration** - Smart/Automated Provisioning - Policy Management - On-premise identity repositories supported - Ease of Connecting Applications **Functionality** - Multi-Factor Authentication - Single Sign-On - BYOD support - Password Vault - Centralized management - Role-based security - Live notifications - Hide passwords - Temporary, time-limited privilege ** Type** - On-premises solution - Cloud-solution **Administration** - Ease of installation on server - Password Policy Enforcement - Administration Console - Ease of connecting applications - Self Service Password Administration **Governance** - Identifies and Alerts for Threats - Compliance Audits **Functionality** - SSO - Multi-Factor Authentication - Supports Required Authentication systems **Monitoring** - Audit Logging - Activity Logging - Anomaly Detection ** Reporting** - Tracking - Reporting - Access & Permission Change Reporting - Compliance & Audit Trail Export **Implementation** - Easy Setup - Mobile SDK - Web SDK **Platform** - Multiple Operating system support - Multi-Domain Support - Cross Browser support - Fail over protection - Reporting - Auditing - Third Party Web Services support **Administration** - Reporting - Mobile App - Ease of set up for target systems - APIs **Reporting** - Audit log - Reporting **Authentication & Authorization - Identity and Access Management (IAM)** - Adaptive & Contextual Access Control **Administration & Governance - Identity and Access Management (IAM)** - Identity Lifecycle Management - Self‑Service Account Management **Generative AI - Identity and Access Management (IAM)** - AI‑Driven Access Anomaly Detection - Automated Policy Tuning - Predictive Role Recommendations ## Top Microsoft Entra ID Alternatives - 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