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Lever Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Lever Media

Lever Demo - Candidate Experience Survey
Lever's Candidate Experience Survey helps you to establish an understanding of candidate satisfaction with your recruitment procedures. Consistently measuring and working to improve candidate sentiment about your screening, interview, and offer processes reflects back positively on your organizat...
Lever Demo - Reporting
Visual Insights is Lever's latest in-app analytics hub, from which you can review, share, and export your recruitment metrics.
Lever Demo - Candidate Pipeline
As the main point of action for candidate management, the pipeline serves as the backbone of the LeverTRM platform.
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Lever Reviews (2,114)

View 3 Video Reviews
Reviews

Lever Reviews (2,114)

View 3 Video Reviews
4.3
2,114 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise Lever for its intuitive interface and ease of use, which streamline the hiring process and enhance collaboration among teams. Many appreciate the platform's ability to integrate with other tools, making it a valuable asset for managing recruitment workflows. However, a common limitation noted is the inconsistent customer support, which can hinder the overall user experience.

Pros & Cons

Generated from real user reviews
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Sydney T.
ST
Senior Recruiter
Mid-Market (51-1000 emp.)
"Intuitive and Innovative, but Support Has Diminished Over Time"
What do you like best about Lever?

Very intuitive and easy to use. I like that Lever continues to innovate and add new features and functions to the product. They integrate with most tools necessary to do our job. The performance is fairly consistent, with only a few issues over the many years we've been using the tool. Review collected by and hosted on G2.com.

What do you dislike about Lever?

Support has diminished over time. I understand the surge of AI and using AI to combat support tickets, but sometimes, it's really a human who can give the best service.

On AI: The products they put out as free are the worst performing from experience, and the products that I am most excited about are more expensive and an upcharge. Review collected by and hosted on G2.com.

John G.
JG
Mid-Market (51-1000 emp.)
"Effortless Recruitment with Enhanced Pipeline Visibility"
What do you like best about Lever?

I love how Lever centralizes and structures our recruiting efforts, providing strong visibility into pipelines that's invaluable for quickly assessing pipeline health and identifying bottlenecks. The ease of use is fantastic; I can move faster, make better decisions, and ensure candidates aren't languishing in any stage for too long. It's really efficient to manage sourced candidates, outreach, and pipeline management all in one platform. The straightforward initial setup allowed us to get our core workflows running without significantly disrupting daily operations. Review collected by and hosted on G2.com.

What do you dislike about Lever?

I would love to see an investment in the AI capabilities of Lever. I see an opportunity to make it more proactive and intelligent in the resume screening stage. This would help reduce manual effort and allow me to spend my time on other high-priority items. It would be helpful if AI could provide a clearer summary of relevant experience, rank candidates by role fit, and highlight non-obvious but potentially strong matches to roles. Review collected by and hosted on G2.com.

Response from Megan Ferenz of Lever

Thank you so much for taking the time to share your thoughtful feedback. We’re thrilled to hear that Lever is helping you centralize your recruiting efforts and gain better visibility into your pipelines!

Tara K.
TK
Clinical Recruiter/ Talent Partner
Mid-Market (51-1000 emp.)
"Simplifies Hiring with Room for Improvement"
What do you like best about Lever?

I use Lever for its applicant tracking system in my role with Vida. Lever helps me stay organized, and I appreciate the way it queues everyone neatly for the next step, making it easy to tag folks and share candidates. This helps our organization work towards hiring top people. I like its straightforward functions and find the layout is simple enough for people who don't use it daily to understand if asked to contribute. Some valuable features for me are search, talent fit, and staging, which keep people and positions in motion, allowing us to easily tap into the hiring funnel. The initial setup of Lever was so easy, which was another plus. While I also like Greenhouse a bit more, Lever is a product I like and would recommend. Review collected by and hosted on G2.com.

What do you dislike about Lever?

The AI talent fit is not perfect yet, and the search feature could be improved as it doesn't always work as I'd like it to, like in LinkedIn. Candidates should be queued in the pipeline so recruiters see them as they apply, with first applicants at the top, not the bottom. Review collected by and hosted on G2.com.

Response from Megan Ferenz of Lever

Thank you for such a thoughtful review! We’re thrilled to hear Lever is helping your team stay organized. We truly appreciate you being part of our community.

Verified User in Information Technology and Services
AI
Mid-Market (51-1000 emp.)
"Excellent ATS for Various Business Sizes"
What do you like best about Lever?

The flexibility. Having some, well-modularized features available as add-ons allows the system to be flexed to business needs. Smaller businesses can access the advantages of a full ATS at a reasonable price point, while large businesses can get a suite of enterprise-level additions to round it out. Review collected by and hosted on G2.com.

What do you dislike about Lever?

While I understand the reasoning behind the universal pipeline, it's extremely confusing to managers that do not use all the stages. I've never worked at a business that had a single process flow for all jobs, and having the ability to flex the pipeline stages (at least maybe the visibility of them?) would be super helpful in reducing manager confusion with their position pipelines. Review collected by and hosted on G2.com.

Response from Jill Fox of Lever

Thanks so much for the review!

Samanta J.
SJ
Head of Talent Acquisition
Computer Software
Mid-Market (51-1000 emp.)
"Clean UI and solid for scale, but pricey and not great support"
What do you like best about Lever?

We use Lever as our ATS in a fast-moving, scaling environment where speed of setup and adoption were important. One of its biggest strengths is how clean and intuitive the interface is. Onboarding time was minimal, which mattered bc we needed to move quickly, and the initial setup didn’t require much external support.

Lever became a core ops tool for us and is used daily. The customizable workflows and automations are particularly helpful when dealing with higher hiring volume, as they reduce manual coordination and help keep processes consistent across roles and teams.

The LI integration works smoothly in practice, and the in-app support chat is useful for resolving small, tactical questions w/o slowing the team down. Overall, it provides enough structure and visibility to keep hiring on track without adding unnecessary complexity. Review collected by and hosted on G2.com.

What do you dislike about Lever?

Customer support feels more reactive than proactive in our experience. Outside of renewal cycles, there is limited ongoing engagement, which makes the relationship feel transactional rather than advisory.

Pricing can also be a constraint for smaller or earlier-stage teams. While the core product is strong, some advanced capabilities, particularly around reporting, come at an additional cost that may not be accessible to all teams, like ours.

Finally, the latest analytics layout is difficult to use in practice. Getting to the data needed for day-to-day decision-making isn't always intuitive, and reporting requires more effort than expected unless you invest in higher-tier options. Review collected by and hosted on G2.com.

Joe V.
JV
Mid-Market (51-1000 emp.)
"Streamlined Applicant Management with Room for Improved Integrations"
What do you like best about Lever?

I use Lever for posting jobs across different platforms and organizing applicants. Lever saves time with job postings and allows me to focus on different aspects of my job. I like how Lever organizes job applicants through archives and the ability to look through old job postings. I like how Lever integrates with many different platforms. Review collected by and hosted on G2.com.

What do you dislike about Lever?

I haven't had as much success with Lever/LinkedIn integration. I know it's there, but there have been some mistakes with integration such as applicants getting rejected when actually qualified. I've had [applicants] apply through LinkedIn and they received a rejection email when they were actually qualified. I'm not sure if the screening questions transferred correctly. Review collected by and hosted on G2.com.

Response from Megan Ferenz of Lever

We love hearing this, thank you for sharing your experience! Knowing Lever is helping support your hiring efforts means a lot to us. If there’s ever anything we can do to make your experience even better, don’t hesitate to reach out.

Tanya V.
TV
People Operations Coordinator
Mid-Market (51-1000 emp.)
"Effortless Recruitment with User-Friendly Features"
What do you like best about Lever?

I think Lever is very easy to use. I really like how the setup includes different banners for notes, feedback, emails, and forms. It makes it really helpful for other teammates to find only the information that they need. It makes it really easy to gather information such as referrals and have them all in one place. I would say it's pretty easy to set up with videos for everything we needed to learn, so everything was really straightforward and user-friendly. Review collected by and hosted on G2.com.

What do you dislike about Lever?

I haven´t encountered any issues without a solution Review collected by and hosted on G2.com.

Response from Megan Ferenz of Lever

Thanks so much for taking the time to share this, we really appreciate it. It’s great to hear Lever is making a positive impact for your team. We’ll be sure to pass this along to the folks behind the scenes who make it all happen!

Chandra B.
CB
Senior Information Technology Recruiter
Mid-Market (51-1000 emp.)
"Streamlined Hiring with Quick and Easy Flows"
What do you like best about Lever?

I find Lever to be quick and easy to use, which makes a big difference compared to heavy applicant tracking systems where applicants might not apply because of the heavy and time-consuming inputs. Lever makes it easy to get candidates. I also appreciate the good workflows as they really help in segregating candidates across different pipelines, which eases the hiring process. Additionally, I find the mailing feature interesting. Review collected by and hosted on G2.com.

What do you dislike about Lever?

Data analytics is not good. Searches in questionnaire or filtering is not available. A calling option from the system can be more beneficial. Review collected by and hosted on G2.com.

Chris M.
CM
Director of Recruiting
"Seamless Recruiting with Robust Reporting"
What do you like best about Lever?

I use Lever as my company's primary recruiting ATS. Lever made the transition from our previous ATS relatively seamless. It simplifies evaluating our candidates from multiple online sources by consolidating them in a central location. I appreciate the relatively easy-to-navigate UI and UX of the platform since it is used by several members of my company, some of whom have less technical background. The user-friendly UI and UX save me considerable time, with fewer clicks and less back-and-forth navigation. The implementation representative was helpful during setup, and the reporting system has robust capabilities. Review collected by and hosted on G2.com.

What do you dislike about Lever?

I can appreciate the robust capability that Lever's reporting system offers, but I would like to see it be a bit more user-friendly and simplified if possible. Review collected by and hosted on G2.com.

Response from Meredith Simmons of Lever

Hi Chris!

Thank you for your feedback! I've shared your review with our Customer leadership team. Thanks for being a Lever customer.

Amber A.
AA
Mid-Market (51-1000 emp.)
"Intuitive, Efficient, and Solid Tool for Recruiters"
What do you like best about Lever?

I love the organization aspect of Lever as everything is easy to see and find, making it very intuitive and user-friendly for day-to-day tasks as a recruiter. The customization options available in Lever allow me to tailor my experience to fit my workflow, enhancing my efficiency. I particularly enjoy the quick resume review feature, which simplifies the process of clicking through resumes and efficiently handling candidates whether it's archiving, emailing rejections, or moving them to interview rounds. Additionally, the new Talent Intelligence feature is exciting as it helps flag candidates that are likely a good fit based on the AI interpretation of their resumes, offering a modern approach to recruitment challenges. Furthermore, Lever's integration capabilities with other tools we use, such as HRIS BOB, Checkr, and sourcing tools like Covey Scout, are incredibly beneficial as they create a seamless recruitment pipeline. Finally, my overall satisfaction with Lever is reflected in my high recommendation score of 10. Review collected by and hosted on G2.com.

What do you dislike about Lever?

I would love if the Talent Intelligence feature used more of a ranking option so I could see how candidates are being sorted. I would also love to see improvement to the filtering options - sometimes incorrect results are provided. For Talent Intelligence, there is no way to filter by candidates who are not a fit. I'd love to have that option. Review collected by and hosted on G2.com.

Response from Jill Fox of Lever

Thanks for the review, Amber! I am very happy to share new functionality just came out in our Summer 2023 release around search functionality. Learn more about it here: https://help.lever.co/hc/en-us/articles/115005707943-Searching-the-database-for-candidates

Questions about Lever? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User

What strategic advantages are talent acquisition teams finding in Lever for recruitment processes in competitive industries?

Lauren N.
LN
Lauren Ndl
Last activity about 6 years ago

Why haven’t you made it simple for mobile usage?

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

14 months

Average Discount

12%

Perceived Cost

$$$$$

How much does Lever cost?

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Lever Comparisons
Lever Features
Customization
Integration APIs
User, Role, and Access Management
Candidate Search
Career Page Configuration
Candidate Evaluations
Sourcing and Candidate Identification
Applicant Tracking
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Lever