Best Workforce Management Software

How Many Workforce Management Software Products Does G2 Track?

Total Products under this Category: 874

Category Stats (Nov 2026)

  • Average Rating: 4.35/5 (↑0.01 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Kenjo (+3.48%) - Among all products in this category, Kenjo recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Workforce Management Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 116,200+ Authentic Reviews
  • 874+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Workforce Management Software

G2 Grid® for Workforce Management Software plotting products by satisfaction and market presence

Highlighted products: BambooHR, ADP Workforce Now, Rippling, Employment Hero, Connecteam, Paylocity, UKG Ready, and HROne.

Underlying data: [Grid® JSON](https://www.g2.com/categories/workforce-management/grids.json?focus%5B%5D=bamboohr&focus%5B%5D=adp-workforce-now&focus%5B%5D=rippling&focus%5B%5D=employment-hero&focus%5B%5D=connecteam&focus%5B%5D=paylocity&focus%5B%5D=ukg-ready&focus%5B%5D=uneecops-hrone)

BambooHR

BambooHR® is an all-in-one HR software solution designed to eliminate inefficiencies and simplify people management. Trusted by millions of users in over 190 countries, BambooHR centralizes your employee data, payroll, time tracking, performance, compensation, and benefits for seamless coordination and security. Whether you're managing payroll, running performance reviews, tracking employee time, or handling benefits, BambooHR ensures accurate data and a smooth user experience. Features like electronic signature collection streamline operations, saving time and reducing environmental impact. With BambooHR, you can automate key HR functions and workflows throughout the entire employee lifecycle, from onboarding to offboarding. When you need more than software, BambooHR Expert Services adds HR consultants who advise on strategy and help get those decisions built into your account. Managed Payroll goes further, with a dedicated specialist running your full payroll cycle while you keep final approval, for US-based employees. Notable clients like Fitbit, Fab, FreshBooks, Klout, and Squarespace rely on BambooHR to stay organized and efficient. Learn more at www.bamboohr.com.

Average Rating: 4.4/5.0

Total Reviews: 7,220

How Do G2 Users Rate BambooHR?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 8.8/10)
  • Performance: 8.5/10 (Category avg: 8.6/10)
  • Skills Management: 7.5/10 (Category avg: 8.3/10)
  • Workforce Analytics: 8.2/10 (Category avg: 8.4/10)

Who Is the Company Behind BambooHR?

  • Seller: BambooHR
  • Company Website:
  • Year Founded: 2008
  • HQ Location: Draper, UT
  • LinkedIn® Page: www.linkedin.com
    1,913 employees on LinkedIn®
  • Phone: 1-866-387-9595

Who Uses This Product?

  • Who Uses This: HR Manager, Software Engineer
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 65% Medium, 24% Small

What Do G2 Reviewers Say About BambooHR?

AI-generated summary from verified user reviews

Pros
  • Users find the interface easy to learn and use, helping employees and administrators handle day-to-day tasks with little effort.
  • Users like the clean, clear interface, which makes screens easy to read and navigate.
  • Users find the setup and implementation straightforward, with little effort needed to get started.
  • Users find the menus and pages intuitive and easy to navigate, helping them locate information and manage tasks.
  • Users appreciate easy access to employee and HR information, helping them quickly find the details they need.
Cons
  • Users find reporting limited in detail and customization, and reports difficult to understand, create, or export.
  • Users find customization limited, with too little flexibility to tailor fields, features, and views to their organization’s needs.
  • Users find navigation confusing and sometimes need extra time or steps to locate features, settings, and information.
  • Users find sign-in cumbersome, with repeated logins and verification, confusing access paths, and sessions that end too quickly.
  • Users find third-party integrations limited, sometimes difficult to configure, and not always smooth or reliable.

What Are Recent G2 Reviews of BambooHR?

What Are G2 Users Discussing About BambooHR?

ADP Workforce Now

ADP Workforce Now is the only all-in-one, cloud-based HR suite that adapts to the way you work. Built on a single database, ADP Workforce Now features Human Resource Management, Payroll, Benefits, Talent Management, Time & Labor Management, Learning and Analytics, and Return to Office capabilities. Managing your people has never been easier. ADP Workforce Now equips you with the tools not just to track HR information, but to help you manage your workforce and make data-driven decisions. And, as you grow, you can add the functionality you need. Empower all levels of your organization with tools and capabilities designed specifically to provide an engaging experience for business leaders, managers, and workers. • All-in-one: A configurable HR platform to efficiently manage all your people management functions — payroll, HR, time, talent, and benefits — within a single database. • Confident Compliance: Our industry-leading security keeps your data safe, while our deep compliance expertise and solutions help you protect your business. • Ease of use: Innovative, easy-to-use features at your fingertips, making it easy to work in ways that fit your needs while also providing a better experience for your workforce • Insights in the flow of work: Make decisions with confidence, informed by insights from the richest and most robust workforce database in the business. • Integrated and connected ecosystem: Broaden your people management capabilities with the largest HR ecosystem that easily and securely integrates with leading third-party solutions. Easily connect with vital partners such as accountants, brokers and financial providers. PAYROLL. Save time and reduce errors with the all-in-one suite purposefully built to help you operate your business and meet your compliance needs. With anytime, anywhere access, quickly and accurately process payroll and gain insights into pay and earnings trends. Improve accuracy and increase confidence by reviewing and correcting errors before running payroll. Manage and pay employees across different jurisdictions and borders. ADP Workforce Now is also engineered to help support your tax & compliance obligations and scales with you as you grow. Manage payroll for a global workforce with a single solution. HUMAN RESOURCES. Transform HR management from an administrative function to a vital, strategic part of your business. With configurable workflows and online document storage, reduce the time spent with paperwork and increase the time managing and transforming your people. Automate and streamline key needs including new hire onboarding and employee acknowledgment. Reduce employee and manager questions by equipping them with anytime, anywhere access so they can take action at their convenience. TALENT. Recruitment, performance management, compensation, learning. Attract top talent with intelligent and easy-to-use tools. Advertise open positions across 25,000+ Job Sites with JobTarget. Take a proactive approach to hiring with embedded ZipRecruiter Job Slots that helps you identify and match active job seekers with best fit jobs. Intelligently analyze which applicants best match your job description with Profile Relevancy. Define job requisitions with confidence using industry and geographic Compensation Benchmarks. Streamline the performance review process to better assess and develop high-performing teams. Align performance to corporate goals with the help of cascading and weighted goals and view team priorities and goal progress in one place with an organized Performance dashboard. Provide flexibility outside of the traditional annual review process with continuous and non-common date reviews. Develop a defined pay-for-performance compensation strategy to help retain top talent. BENEFITS ADMINISTRATION. Streamline your benefits administration with an actionable dashboard that brings notifications and tasks to your attention. Administer benefit plans, execute a smooth open enrollment process, and collect the data required to be compliant with the ACA. Utilize electronic carrier connections to ensure that enrolled employees and their dependents match your organization’s records saving you money. Reduce your administrative burden and simplify Open Enrollment with our OE Center and service team TIME & ATTENDANCE. Experience time tracking that’s easy, convenient and accurate — for both employees and managers. Manage labor costs, boost productivity and simplify compliance by automating your timekeeping, attendance tracking and scheduling. Time-saving automation, seamless payroll integration, real-time visibility into attendance, time off, and overtime as well as real-time analytics help you effectively manage your workforce, every day. ADP DATACLOUD. Making data-driven business decisions has never been easier. With all of your Payroll, Human Resources, Benefits, Time and Talent information in one system, you can gain real, data-driven insight into your business. ADP Benchmarks lets you see how you compare to companies like yours— industries like yours— and locations like yours—so that you can confidently make strategic decisions based on the industry's largest data set. MOBILE. Equip employees and managers with anytime, anywhere access to view pay and tax information, complete benefits enrollment, clock in or out, manage payment options, and may. Empower business leaders with actionable workforce insights on their mobile device — when and how they need them with Executive and manager insights. ADP MARKETPLACE. Broaden the capabilities of your HR suite with leading solutions ready to easily and securely share data with ADP Workforce Now. ADP API CENTRAL. Supports developers with tools for custom integrations to other HR and business systems to share and synchronize HR data to save time and maintain data accuracy.

Average Rating: 4.2/5.0

Total Reviews: 4,408

How Do G2 Users Rate ADP Workforce Now?

  • Has the product been a good partner in doing business?: 8.0/10 (Category avg: 8.8/10)
  • Performance: 8.1/10 (Category avg: 8.6/10)
  • Skills Management: 8.0/10 (Category avg: 8.3/10)
  • Workforce Analytics: 8.2/10 (Category avg: 8.4/10)

Who Is the Company Behind ADP Workforce Now?

  • Seller: ADP
  • Company Website:
  • Year Founded: 1949
  • HQ Location: Roseland, New Jersey
  • LinkedIn® Page: www.linkedin.com
    103,056 employees on LinkedIn®
  • Ownership: NASDAQ:ADP

Who Uses This Product?

  • Who Uses This: Human Resources Manager, HR Manager
  • Top Industries: Hospital & Health Care, Non-Profit Organization Management
  • Company Size: 64% Medium, 20% Large

What Do G2 Reviewers Say About ADP Workforce Now?

AI-generated summary from verified user reviews

Pros
  • Users value the intuitive interface of ADP Workforce Now, noting its ease of use for all employee levels.
  • Users appreciate the user-friendly interface of ADP Workforce Now, enhancing their experience with seamless payroll and HR management.
  • Users value the user-friendly payroll management of ADP Workforce Now, simplifying tasks with efficiency and effective support.
  • Users appreciate the intuitive interface and robust features of ADP Workforce Now, simplifying HR and payroll processes.
  • Users appreciate the easy access provided by ADP Workforce Now, enhancing usability for employees and HR managers.
Cons
  • Users are frustrated with the poor customer support of ADP Workforce Now, experiencing long resolution times and inconsistent answers.
  • Users find the user interface clunky and outdated, making it challenging for newcomers to navigate effectively.
  • Users express concerns about missing features like custom reporting and user-friendly interfaces in ADP Workforce Now.
  • Users find the navigation difficulty of ADP Workforce Now challenging, particularly when locating reports and customizing settings.
  • Users find the limited customization options frustrating, as they struggle with navigation and manual processes in ADP Workforce Now.

What Are Recent G2 Reviews of ADP Workforce Now?

What Are G2 Users Discussing About ADP Workforce Now?

Rippling

Rippling is the AI workforce management platform that connects HR, IT, and Finance — giving Rippling AI everything it needs to help run your company. Because employee data, permissions, and approvals all live in one place, Rippling AI has a complete view of your business and can take action quickly and safely, across the entire employee lifecycle, from hiring to benefits administration to access management. Automate business tasks, ensure compliance, and streamline approvals with workflows that understand your organization. Enjoy timely payroll, real-time financial visibility, and dynamic spend policies that adjust as your business changes. Simplify IT with device management, software access, and compliance monitoring, all from one dashboard. Because Rippling AI works from a single source of truth instead of disconnected systems, your business can save time, reduce costs, and enhance efficiency — with the trust and safety that comes from unified data and permissions. Experience the power of AI-driven, unified management with Rippling today.

Average Rating: 4.7/5.0

Total Reviews: 13,119

How Do G2 Users Rate Rippling?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 8.8/10)
  • Performance: 9.4/10 (Category avg: 8.6/10)
  • Skills Management: 9.0/10 (Category avg: 8.3/10)
  • Workforce Analytics: 9.1/10 (Category avg: 8.4/10)

Who Is the Company Behind Rippling?

  • Seller: Rippling
  • Company Website:
  • Year Founded: 2016
  • HQ Location: San Francisco, CA
  • LinkedIn® Page: www.linkedin.com
    7,798 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer, Account Executive
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 56% Medium, 28% Small

What Do G2 Reviewers Say About Rippling?

AI-generated summary from verified user reviews

Pros
  • Users find the platform intuitive and easy to use, helping employees and administrators handle day-to-day tasks simply.
  • Users find the initial setup easy and straightforward, helping them get started quickly.
  • Users like the clean, well-organized interface and clear layout, which makes information easy to navigate without feeling overwhelming.
  • Users find navigation intuitive and straightforward, helping them locate features and get to the tasks they need quickly.
  • Users like having workplace tools consolidated in one platform, making it easier to manage work without juggling separate systems.
Cons
  • Users find navigation confusing and unintuitive, with features and settings sometimes buried or requiring extra clicks to locate.
  • Users find the interface unintuitive and confusing, with features sometimes feeling complicated or clunky to use.
  • Users say the platform takes time to learn, especially navigating its many features and advanced settings.
  • Users report slow or inconsistent support responses and difficulty reaching a live agent by phone or chat.
  • Users find setup and implementation time-consuming and challenging, with small errors sometimes causing bigger downstream problems.

What Are Recent G2 Reviews of Rippling?

What Are G2 Users Discussing About Rippling?

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Employment Hero

Employment Hero is an AI Employment Operating System (OS) that unifies recruitment, HR, payroll and benefits into one automated infrastructure for SMEs and growing organisations. Built to remove everyday employment friction, the company provides a global solution for over 350,000 businesses and 2 million users to manage their workforce across industries like tech, healthcare and retail. Employment Hero moves beyond traditional HRIS by using AI to enhance manual workflows into a hands-off operation. The platform functions as a system of action rather than just a system of record, where AI handles the heavy lifting of the employment lifecycle. Instead of simply presenting a to-do list, the OS triggers the next move; whether that is shortlisting a candidate, updating a compliance policy or running a complex pay cycle. It is designed for businesses that want their employment tasks handled autonomously, rather than just having another software tool to manage. > AI-Led recruitment: Moves candidates through the funnel automatically, from job posting to offer, using an AI Recruitment Agent to screen and rank talent 24/7. > Automated payroll engine: Orchestrates complex calculations, tax compliance and reporting across different jurisdictions without the need for manual data entry. > Unified HR & compliance: Acts as a single source of truth for contracts and policies, featuring built-in triggers that automate onboarding, time-tracking and performance reviews. > Employee superapp: A mobile-first hub where teams access payslips and manage leave while tapping into a suite of wellness perks and financial benefits. >Integrated Learning Management System (LMS): Enables tailored training pathways and performance reviews to foster professional development without manual coordination. Proactive people ops: Uses built-in AI to answer routine HR questions instantly and surface items needing attention before they become administrative bottlenecks. The primary value of the platform enables companies move faster by reducing operational drag across the employment lifecycle.. It solves the problem of fragmented tools and repetitive manual work by providing a single, intelligent thread that connects every part of the employee experience. By automating the routine, Employment Hero allows leadership teams to stop chasing paperwork and start focusing on the strategic growth of their people and culture. Languages supported: English and French.

Average Rating: 4.4/5.0

Total Reviews: 3,211

How Do G2 Users Rate Employment Hero?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 8.8/10)
  • Performance: 8.1/10 (Category avg: 8.6/10)
  • Skills Management: 6.9/10 (Category avg: 8.3/10)
  • Workforce Analytics: 7.1/10 (Category avg: 8.4/10)

Who Is the Company Behind Employment Hero?

  • Seller: Employment Hero
  • Company Website:
  • Year Founded: 2014
  • HQ Location: Sydney, New South Wales, Australia
  • LinkedIn® Page: www.linkedin.com
    1,880 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: HR Manager, Finance Manager
  • Top Industries: Hospital & Health Care, Construction
  • Company Size: 25% Medium, 14% Small

What Do G2 Reviewers Say About Employment Hero?

AI-generated summary from verified user reviews

Pros
  • Users find Employment Hero to be easy to use, with intuitive navigation and helpful support during implementation.
  • Users find Employment Hero's helpfulness beneficial, with intuitive navigation and excellent support from the help desk.
  • Users value the all-in-one platform of Employment Hero for its ease of use and effective customization options.
  • Users find the customer support during implementation amazing and efficient, enhancing the overall experience with Employment Hero.
  • Users find the intuitive design of Employment Hero easy to navigate, enhancing their overall experience with the platform.
Cons
  • Users express frustration over missing features and constant changes that complicate payroll and usability in Employment Hero.
  • Users find limited customization challenging, complicating setup and integration, which hampers the overall user experience.
  • Users find Employment Hero not user-friendly, citing outdated guides, excessive security layers, and unclear payroll functionality.
  • Users express frustration over limited features in Employment Hero, highlighting missing functionalities and outdated support resources.
  • Users express concerns about poor customer support, highlighting frustrating experiences with outdated resources and limited response options.

What Are Recent G2 Reviews of Employment Hero?

What Are G2 Users Discussing About Employment Hero?

Connecteam

Connecteam is a mobile-first workforce management app featuring a robust set of tools designed to help organizations with deskless teams improve communication, retain staff, and drive operational efficiency. Connecteam allows managers to put their business processes on autopilot and focus on business growth while also freeing up employees to be more productive, professional, and satisfied. At the heart of Connecteam lies a powerful suite of tools for scheduling, time tracking, task management, communication, HR processes, and training—all built for the realities of frontline teams. Whether you need to create complex shift schedules, automate payroll-ready timesheets, distribute company announcements, or onboard new hires at scale, Connecteam brings everything under one intuitive app. Save time and increase productivity with AI assisted scheduling, mobile-first custom checklists, forms, and reports; Track work hours with GPS time clock; Simplify employee communication, enhance professional skills with mobile courses (AI powered course content creator), manage daily tasks and so much more, all in one app. Connecteam AI helps you work faster and smarter than humanly possible, while keeping it simple: -AI Agent : Just ask your AI sidekick in chat. From stock info to safety steps, manuals, or care procedures, employees get instant spot-on answers, pulled straight from your in-app resources. No delays, no guesswork. -Auto scheduling : Your team schedule’s fully covered in seconds. AI puzzles availability, roles, fairness, and requirements with expert precision. The result? Reliable schedules, happier employees, and no admin hassle. -AI course creation: Turn any training topic into a full course. Just describe the subject and AI instantly builds a pro-level course, ready to go. Your team, trained the way you need, to the standard you expect. -File to Form: Digitize forms in a snap - upload a file or take a photo of any paper form. AI turns it into a fillable version your team can complete wherever they are. Easy for them, efficient for you. -AI updates and feed: Level up every update - write clear team updates that land. AI enhances your message and auto-translates it into each employee’s preferred language. Everyone stays aligned, nothing gets misinterpreted. -Speech to text: Fill forms, hands-free - simply speak into forms. AI captures, summarizes, and sorts your team’s input on the spot, without them having to look down or slow down. No distractions, no delays—just clear, accurate reporting. Additionally, ensure a secure and easy login for system admins with Active Directory Single Sign-On (SSO).

Average Rating: 4.6/5.0

Total Reviews: 3,492

How Do G2 Users Rate Connecteam?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 8.8/10)
  • Performance: 9.1/10 (Category avg: 8.6/10)
  • Skills Management: 8.4/10 (Category avg: 8.3/10)
  • Workforce Analytics: 8.4/10 (Category avg: 8.4/10)

Who Is the Company Behind Connecteam?

Who Uses This Product?

  • Who Uses This: Owner, Manager
  • Top Industries: Construction, Retail
  • Company Size: 83% Small, 14% Medium

What Do G2 Reviewers Say About Connecteam?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use of Connecteam, which streamlines tasks and communication seamlessly in one app.
  • Users love the all-in-one utility of Connecteam, which streamlines scheduling, communication, and training in one app.
  • Users enjoy the efficient scheduling capabilities of Connecteam, streamlining management and communication for deskless teams.
  • Users love the seamless team collaboration with Connecteam, enhancing communication and streamlining operations efficiently.
  • Users find Connecteam user-friendly, praising its intuitive interface and seamless communication for deskless teams.
Cons
  • Users express frustration with the missing features in Connecteam, particularly regarding attendance reporting and geo-locking inconsistencies.
  • Users often face limited features without higher payment, which may hinder small business usability and flexibility.
  • Users find scheduling issues frustrating, especially with limited visibility on meeting changes and shift requests.
  • Users feel there is a need for better audit trails and notifications management in Connecteam to enhance usability.
  • Users find Connecteam's interface not user-friendly, leading to confusion and setup fatigue for less tech-savvy employees.

What Are Recent G2 Reviews of Connecteam?

What Are G2 Users Discussing About Connecteam?

Paylocity

Paylocity is an award-winning HCM platform that brings HR, Finance, and IT together in one connected system, covering payroll, benefits, talent management, time and labor, spend, and IT provisioning on a single employee record. Cut manual HR tasks, run payroll faster, and get new hires up and running sooner. Get full visibility across expenses, accounts payable, corporate cards, and procurement in one place. Automate account creation and manage IT provisioning without juggling separate systems. AI is built into everyday workflows across all three. Policies, approvals, and workflows stay in lockstep as people join, move, and grow. Paylocity accompanies its clients on the journey to build great workplaces and help every employee do their best work.

Average Rating: 4.4/5.0

Total Reviews: 6,282

How Do G2 Users Rate Paylocity?

  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 8.8/10)
  • Performance: 8.5/10 (Category avg: 8.6/10)
  • Skills Management: 7.8/10 (Category avg: 8.3/10)
  • Workforce Analytics: 8.2/10 (Category avg: 8.4/10)

Who Is the Company Behind Paylocity?

  • Seller: Paylocity
  • Company Website:
  • Year Founded: 1997
  • HQ Location: Schaumburg, IL
  • LinkedIn® Page: www.linkedin.com
    7,164 employees on LinkedIn®
  • Ownership: NASDAQ: PCTY

Who Uses This Product?

  • Who Uses This: HR Manager, Human Resources Manager
  • Top Industries: Computer Software, Hospital & Health Care
  • Company Size: 69% Medium, 20% Small

What Do G2 Reviewers Say About Paylocity?

AI-generated summary from verified user reviews

Pros
  • Users find the platform easy to learn and navigate, helping them handle daily tasks with little difficulty.
  • Users value responsive, helpful support that answers questions promptly and provides assistance when needed.
  • Users like having HR, payroll, employee records, and related tools in one place, making information and functions easier to access.
  • Users find payroll processing straightforward and efficient, helping them run payroll quickly and manage it with ease.
  • Users find setup and implementation easy and smooth, with helpful onboarding support guiding them through the process.
Cons
  • Users find navigation unintuitive, with layered menus and multiple paths making features and tasks harder to locate.
  • Users report inconsistent answers, limited product knowledge, and support that overlooks problem details or gives vague, unhelpful guidance.
  • Users report slow support replies, long phone hold times, and difficulty reaching the right department.
  • Users describe initial setup as difficult and confusing, with configuration mistakes and implementation follow-through issues.
  • Users find reporting confusing and difficult to create, navigate, and use.

What Are Recent G2 Reviews of Paylocity?

What Are G2 Users Discussing About Paylocity?

UKG Ready

UKG Ready® is a cloud-based human capital management (HCM), payroll, and workforce management suite with people-first AI for small and midsize organizations with 0-1,500 up to 2,500 employees and hourly, shift-based, or multi-location teams. It brings HR, payroll, benefits, talent, time and attendance, scheduling, reporting, compliance, engagement, self-service, and UKG Bryte AI™ into one connected system with one employee record. Bryte AI adds embedded guidance, job and interview content, performance summaries, translations, integration help, and agentic task support for time off, timesheets, schedules, leave, direct deposit, pay information, I-9, and learning where available. Because workforce data stays in sync, organizations can reduce manual reconciliation, catch pay and time issues earlier, improve labor-cost visibility, and make faster staffing decisions. Employees can clock in, view schedules, request time off, swap shifts, and access pay and HR information from mobile devices.

Average Rating: 4.4/5.0

Total Reviews: 2,394

How Do G2 Users Rate UKG Ready?

  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 8.8/10)
  • Performance: 8.7/10 (Category avg: 8.6/10)
  • Skills Management: 8.3/10 (Category avg: 8.3/10)
  • Workforce Analytics: 8.5/10 (Category avg: 8.4/10)

Who Is the Company Behind UKG Ready?

  • Seller: UKG
  • Company Website:
  • Year Founded: 1977
  • HQ Location: Weston, FL
  • LinkedIn® Page: www.linkedin.com
    16,190 employees on LinkedIn®
  • Phone: (800) 432-1729

Who Uses This Product?

  • Who Uses This: Teacher, Human Resources Manager
  • Top Industries: Hospital & Health Care, Retail
  • Company Size: 55% Medium, 30% Large

What Do G2 Reviewers Say About UKG Ready?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use of UKG Ready, appreciating its intuitive layout and streamlined functionalities.
  • Users love the easy access to payroll documents and quick navigation for vacation and pay history.
  • Users find UKG Ready to be extremely easy to use, facilitating quick time entry and access to important information.
  • Users appreciate the efficiency of time tracking in UKG Ready, enjoying seamless communication and ease of access to necessary information.
  • Users enjoy the neat and simple interface of UKG Ready, making it easy for everyone to find information.
Cons
  • Users find navigation difficult initially, leading to confusion during implementation and regular usage of the system.
  • Users face login issues, including delays and frequent re-logins, impacting their overall experience with UKG Ready.
  • Users find the steep learning curve of UKG Ready challenging, particularly with app navigation and feature complexity.
  • Users find the UKG Ready app not user-friendly, particularly struggling with navigation and setup complexities.
  • Users find UKG Ready not particularly intuitive, often struggling with complicated features and excessive menu items.

What Are Recent G2 Reviews of UKG Ready?

Homebase

Homebase is a comprehensive workforce management solution designed specifically for hourly teams, catering to the unique needs of small businesses. This platform streamlines various aspects of team management, including time tracking, scheduling, communication, and payroll, making it an essential tool for businesses looking to enhance their operational efficiency. By automating many time-consuming tasks, Homebase allows managers to focus on more strategic initiatives, ultimately improving overall productivity. Targeted primarily at small to medium-sized businesses, Homebase is particularly beneficial for industries that rely heavily on hourly workers, such as retail, hospitality, and service sectors. The platform addresses common pain points such as scheduling conflicts, time theft, and compliance with labor laws. By providing a centralized hub for team management, Homebase enables businesses to maintain a well-organized and productive workforce while ensuring that employees remain engaged and informed about their roles and responsibilities. Key features of Homebase include an automated time clock that simplifies time tracking, significantly reducing the administrative burden on managers. This feature can save managers over five hours a week, allowing them to allocate their time more effectively to other important tasks. The scheduling tools offered by Homebase help eliminate chaos by providing templates, reminders, and shift notes, ensuring that all team members are aware of their responsibilities and schedules. Additionally, the platform centralizes team communications, fostering a collaborative environment where employees can easily share updates and information, thus enhancing teamwork and transparency. Homebase also simplifies payroll processing by eliminating manual data entry and paperwork. This feature not only saves time but also minimizes the risk of errors, ensuring that employees are paid accurately and on time. Furthermore, Homebase offers resources to help businesses stay compliant with federal and state labor laws, reducing the risk of costly penalties. Its integration capabilities with various point-of-sale systems, sales tools, job boards, and payroll providers further enhance the platform's versatility, making it a valuable asset for any small business looking to streamline operations. With mobile applications available for both iOS and Android, Homebase ensures that users can stay connected and manage their teams on the go. This flexibility is particularly advantageous for businesses with employees who are frequently on-site or working remotely. With over 2 million hourly workers already benefiting from Homebase, it has established itself as a trusted solution in the workforce management landscape, recognized for its effectiveness and user satisfaction across various platforms.

Average Rating: 4.6/5.0

Total Reviews: 655

How Do G2 Users Rate Homebase?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 8.8/10)
  • Performance: 8.9/10 (Category avg: 8.6/10)
  • Skills Management: 8.1/10 (Category avg: 8.3/10)
  • Workforce Analytics: 7.5/10 (Category avg: 8.4/10)

Who Is the Company Behind Homebase?

  • Seller: Homebase
  • Company Website:
  • Year Founded: 2014
  • HQ Location: San Francisco, California
  • LinkedIn® Page: www.linkedin.com
    1,924 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, General Manager
  • Top Industries: Food & Beverages, Restaurants
  • Company Size: 80% Small, 15% Medium

What Do G2 Reviewers Say About Homebase?

AI-generated summary from verified user reviews

Pros
  • Users find Homebase to be easy to use, with intuitive features that streamline scheduling and accessibility for staff.
  • Users appreciate the efficient scheduling features of Homebase, making shift management fast and straightforward.
  • Users appreciate the ease of scheduling in Homebase, enjoying efficient management through color-coded shifts and convenient features.
  • Users love the ease of scheduling with Homebase, appreciating its quick updates and color-coded shift management.
  • Users appreciate the time-saving capabilities of Homebase, allowing for quick scheduling and efficient access to shifts.
Cons
  • Users find schedule creation challenging, seeking better alignment with payroll weeks to simplify overtime tracking.
  • Users find Homebase has limited customization, lacking flexibility in reporting and need for enhanced functionality.
  • Users find the limited features of Homebase restrict their functionality, especially on the mobile app compared to the web version.
  • Users find the missing essential features frustrating, as they lead to unnecessary costs and limitations in functionality.
  • Users find the shift management chaotic and inefficient, complicating scheduling and attendance tracking significantly.

What Are Recent G2 Reviews of Homebase?

What Are G2 Users Discussing About Homebase?

HROne

HROne is a future-ready HCM suite that automates HR processes, simplifies human interactions and delivers actionable insights to build better workplaces. In our pursuit to set everything HR on autopilot, we have successfully streamlined HR functions across the entire employee lifecycle, saving millions of hours for 1100+ enterprises. This count includes names from 20+ industries— Timex, ABP, Lux Cozi, Droom, Amar Ujala, Haier, Bikanervala, Weikfield, Burberry, Harvest Gold, Studds, Nippon Steel, Annapurna, Nissin, TravelXp, Career Launcher, and Paynearby are some to name a few. The best part? We gift our users a MOBILE APP at zero cost to help them experience the true power of HR automation anywhere, anytime. We differentiate ourselves in the HR software market with the following salient functionalities- ✅ First ever Gmail-inspired Inbox for HR to guide your day ✅ Innovative task insights to get work done in time ✅ Intuitive global search box to trace & access any information and a system that doesn’t just promise but actually SHOWS YOU ITS REAL ROI. Being the first HCM that takes real-time actions on all HR tasks, discouraging backlogs with subtle reminders, we set you up for success by automating all operational tasks. To know more, visit our website- https://hrone.cloud/

Average Rating: 4.8/5.0

Total Reviews: 2,086

How Do G2 Users Rate HROne?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 8.8/10)
  • Performance: 9.3/10 (Category avg: 8.6/10)
  • Skills Management: 9.3/10 (Category avg: 8.3/10)
  • Workforce Analytics: 9.4/10 (Category avg: 8.4/10)

Who Is the Company Behind HROne?

  • Seller: HROne
  • Company Website:
  • Year Founded: 2016
  • HQ Location: Noida
  • LinkedIn® Page: www.linkedin.com
    456 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: HR Manager, Assistant Manager
  • Top Industries: Manufacturing, Information Technology and Services
  • Company Size: 61% Medium, 26% Large

What Do G2 Reviewers Say About HROne?

AI-generated summary from verified user reviews

Pros
  • Users find HROne incredibly easy to use, with excellent support and efficient automation of HR tasks.
  • Users find HROne to be easy to use with helpful support, streamlining HR processes effectively.
  • Users value the efficient attendance management in HROne, which streamlines payroll and HR processes effectively.
  • Users appreciate the effective attendance tracking features of HROne, enhancing management and ease of use.
  • Users highlight the smooth payroll processing of HROne, enhancing efficiency and reducing errors for HR departments.
Cons
  • Users highlight missing features in HROne, particularly limited mobile functions and lack of flexibility in notifications.
  • Users find limited features in HROne, especially in mobile performance management compared to the web version.
  • Users often struggle with slow loading times in HROne, impacting efficiency and workflow management.
  • Users find limited customization in HROne, particularly in notification settings and performance management features.
  • Users report experiencing slow performance and integration issues, affecting efficiency and convenience in managing tasks.

What Are Recent G2 Reviews of HROne?

What Are G2 Users Discussing About HROne?

Deputy

Deputy is the leading workforce management software and unified end-to-end people platform for shift-based work.Trusted by over 390,000 workplaces globally, Deputy simplifies the entire employee lifecycle by combining HR, advanced scheduling, time tracking, and compliance tools into a single seamless software. Move beyond employee scheduling with a platform that provides a centralised source of visibility for navigating complex labor laws, streamlining team communication, and controlling costs in real-time. Whether you need to simplify recruitment and onboarding with Deputy HR, capture accurate timesheets with GPS verification, or bridge the gap to pay with 300+ payroll integrations, Deputy empowers you to manage your entire workforce infrastructure from anywhere.

Average Rating: 4.5/5.0

Total Reviews: 900

How Do G2 Users Rate Deputy?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 8.8/10)
  • Performance: 9.1/10 (Category avg: 8.6/10)
  • Skills Management: 8.3/10 (Category avg: 8.3/10)
  • Workforce Analytics: 8.4/10 (Category avg: 8.4/10)

Who Is the Company Behind Deputy?

  • Seller: Deputy
  • Company Website:
  • Year Founded: 2008
  • HQ Location: Sydney, Australia
  • LinkedIn® Page: www.linkedin.com
    470 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Manager, Owner
  • Top Industries: Hospitality, Retail
  • Company Size: 54% Small, 35% Medium

What Do G2 Reviewers Say About Deputy?

AI-generated summary from verified user reviews

Pros
  • Users find Deputy to be easy to use, appreciating its user-friendly interface for scheduling and timesheets.
  • Users find Deputy's scheduling features essential for managing shifts, enhancing collaboration, and simplifying workday organization.
  • Users appreciate the scheduling ease of Deputy, finding it user-friendly for managing shifts and workdays effectively.
  • Users find Deputy to be intuitive and easy to navigate, making scheduling and timesheet management a breeze.
  • Users love the intuitive user interface of Deputy, which simplifies scheduling and enhances overall workforce management efficiency.
Cons
  • Users express frustration over scheduling issues, including slow performance and lack of desired features for better tracking.
  • Users often experience slow performance during shift releases, complicating the ability to manage schedules effectively.
  • Users often experience clocking issues with Deputy, such as freezing and location reading failures, impacting usability.
  • Users find the missing features frustrating, particularly the absence of earnings tracking and leave notifications.
  • Users often face slow loading times with Deputy, which can hinder their ability to clock in and out effectively.

What Are Recent G2 Reviews of Deputy?

What Are G2 Users Discussing About Deputy?

Deel HR

Deel HR is a global HRIS/HCM solution that helps companies manage people, compliance and HR processes across countries It runs core HR operations, onboarding, employee files, approvals, policies, time off, and documents, and layers on modular tools for talent, performance, compensation and planning. Built-in global data and AI help teams automate busywork, draft content, and turn people data into better decisions. Key capabilities and value: - HRIS that centralizes employee data and automates routine tasks to reduce manual work - Engage: reviews, goals, learning and surveys that live in the same system as HR data - Compensation and planning: salary insights, benchmarking and costed headcount planning tied to real payroll data - Global-first design: support for every worker type and local rules across 150+ countries- - AI and automation: automate tasks with workflows that give HR teams 97hours back per month. AI gets you answers about global compliance, salary data. You can even hire AI Agents to help complete actions like plan headcount, aid with offboarding, or check for time of conflicts. Deel HR is aimed at people leaders who want a single, connected system that grows with the business. The product reduces risk, improves HR efficiency, and provides clearer, country-aware reports for leaders planning hiring, pay and performance

Average Rating: 4.7/5.0

Total Reviews: 1,891

How Do G2 Users Rate Deel HR?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 8.8/10)
  • Performance: 9.2/10 (Category avg: 8.6/10)
  • Skills Management: 10.0/10 (Category avg: 8.3/10)
  • Workforce Analytics: 10.0/10 (Category avg: 8.4/10)

Who Is the Company Behind Deel HR?

  • Seller: Deel
  • Company Website:
  • Year Founded: 2019
  • HQ Location: San Francisco, California
  • LinkedIn® Page: www.linkedin.com
    9,733 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer, Interpreter
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 46% Small, 44% Medium

What Do G2 Reviewers Say About Deel HR?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Deel HR, enjoying its intuitive interface and streamlined processes for efficiency.
  • Users value the intuitive interface and simplicity of Deel HR, enhancing their overall work efficiency and satisfaction.
  • Users value the time-saving convenience of Deel HR, enhancing efficiency and streamlining workforce management effectively.
  • Users appreciate the intuitive interface of Deel HR, finding it simplifies workflows and enhances overall efficiency.
  • Users appreciate the intuitive interface of Deel HR, which simplifies workflows and enhances overall user experience.
Cons
  • Users are frustrated by high fees, including charges for services that seem unnecessary, impacting overall satisfaction.
  • Users find Deel HR to be expensive, particularly due to fees for services that could be more accessible.
  • Users find Deel HR's app to have slow performance, with frequent lag and slow loading times affecting usability.
  • Users express frustration with payment issues, particularly citing lack of tracking, laggy app, and fee structures.
  • Users find the slow loading times frustrating, often needing to restart the app to continue using it.

What Are Recent G2 Reviews of Deel HR?

Keka

Keka is a global HRMS built for mid-market and enterprise organizations. 12500 organisations across 180+ countries run people operations across multiple entities, countries, and workforce types on Keka. To support them, Keka's PeopleOS brings Core HR, payroll, time and attendance, hiring, performance, employee experience, and project and service automation onto one employee-first platform. As a result, every people decision flows directly into pay, compliance, and business outcomes. HR teams run statutory-compliant payroll in US, India, APAC, GCC countries, and more. Beyond payroll, HR teams manage attendance, shifts, and leave for office, field, and frontline workers. All of this runs from a single employee record. Moreover, leaders get real-time visibility into headcount, workforce cost, and engagement. Employees, in turn, handle requests, payslips, and approvals from the Keka mobile app. Today, more than 12,500 businesses across 40+ countries trust Keka. The platform is SOC 2 Type II and ISO 27001 certified. Furthermore, Keka integrates with 70+ apps, so it fits right into your existing stack. Notable clients include eBay, Randstad, OnePlus, Grant Thortan, Cleatz and more Pros: 1) One employee record powers every operation. Attendance, leave, bonuses, compensation changes, and full-and-final settlements sync into payroll in real time, so HR and finance close the month on data they already trust. 2) Payroll built for local compliance in each market. Keka calculates TDS, PF, ESI, and PT on current rates in India and prepares 24Q, 26Q, and ECR filings. GCC teams run WPS-compliant payroll with gratuity and end-of-service calculations, and US teams connect their existing payroll provider or run payroll through Keka. 3) Time and attendance that fits every kind of workforce. Keka handles shift scheduling, attendance policies, overtime, and mobile or kiosk check-ins for knowledge workers, field staff, and shift-based teams, and feeds all of it straight into payroll. 4) Scales across entities, locations, and countries. Organizations operate multiple entities, branches, and locations on a single license, with role-based access that keeps sensitive people and pay data visible only to the right teams. 5) People experience that employees actually use. Hiring, onboarding, performance reviews, engagement surveys, and helpdesk requests live on the same platform as payroll and attendance, so every employee interaction builds on one connected profile. 6) Enterprise-grade security and reliability. Keka holds SOC 2 Type II, ISO 27001, GDPR, and CCPA compliance, runs at 99.9% uptime with round-the-clock monitoring, and connects with 70+ business apps. Cons 1) Keka's breadth rewards upfront planning. Organizations with many entities, pay structures, and policies get the most value when they map those policies carefully during implementation. 2) Some AI and advanced analytics capabilities are rolling out in phases. Teams evaluating specific AI workflows should confirm availability for their region and plan during the demo.

Average Rating: 4.4/5.0

Total Reviews: 2,213

How Do G2 Users Rate Keka?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 8.8/10)
  • Performance: 8.6/10 (Category avg: 8.6/10)
  • Skills Management: 8.5/10 (Category avg: 8.3/10)
  • Workforce Analytics: 8.7/10 (Category avg: 8.4/10)

Who Is the Company Behind Keka?

Who Uses This Product?

  • Who Uses This: HR Manager, HR Executive
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 69% Medium, 20% Small

What Do G2 Reviewers Say About Keka?

AI-generated summary from verified user reviews

Pros
  • Users like the intuitive, user-friendly interface, which makes everyday HR tasks easy to navigate and use.
  • Users value the responsive, helpful support team for providing timely assistance and guidance.
  • Users like how it streamlines everyday HR processes, making routine tasks and administrative work easier to manage.
  • Users value routine task automation because it saves time and reduces manual effort across HR and payroll work.
  • Users find implementation straightforward and smooth, helping organizations get set up with little difficulty.
Cons
  • Users find some features and modules complicated to understand, making the system difficult to learn, especially for newcomers.
  • Users report slow page loading and occasional lag, particularly during peak usage.
  • Users say support responses and issue resolution can be slow, sometimes requiring days or repeated follow-ups.
  • Users find customization limited across modules and company-specific settings, with some changes requiring support intervention.
  • Users find report customization limited, with settings and formats too rigid for specific or advanced needs.

What Are Recent G2 Reviews of Keka?

What Are G2 Users Discussing About Keka?

UKG Pro

Designed for organizations that prioritize diverse workforces and cultures of trust and belonging, UKG Pro® puts people at the center of your strategy. From HR and complex payroll to talent and industry-focused workforce management (WFM),our comprehensive human capital management solution (HCM) anticipates people’s needs beyond just work. We partner with you every step of the way to drive better business outcomes and create great workplaces for all.

Average Rating: 4.3/5.0

Total Reviews: 2,214

How Do G2 Users Rate UKG Pro?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 8.8/10)
  • Performance: 8.5/10 (Category avg: 8.6/10)
  • Skills Management: 7.7/10 (Category avg: 8.3/10)
  • Workforce Analytics: 8.1/10 (Category avg: 8.4/10)

Who Is the Company Behind UKG Pro?

  • Seller: UKG
  • Company Website:
  • Year Founded: 1977
  • HQ Location: Weston, FL
  • LinkedIn® Page: www.linkedin.com
    16,190 employees on LinkedIn®
  • Phone: (800) 432-1729

Who Uses This Product?

  • Who Uses This: Payroll Manager, HR Generalist
  • Top Industries: Hospital & Health Care, Oil & Energy
  • Company Size: 48% Medium, 46% Large

What Do G2 Reviewers Say About UKG Pro?

AI-generated summary from verified user reviews

Pros
  • Users find UKG Pro's ease of use improves with familiarity, making navigation and HR management effective over time.
  • Users value the automated, real-time U.S. payroll of UKG Pro, ensuring compliance and efficiency with minimal manual effort.
  • Users commend UKG Pro's user-friendly support options, making it easy to address their payroll and HR questions.
  • Users appreciate the seamless features of UKG Pro, enjoying its easy navigation and comprehensive HR tools.
  • Users find UKG Pro's intuitive user interface greatly enhances navigation, making task management efficient and user-friendly.
Cons
  • Users find UKG Pro difficult to use, often leading to inefficiencies and frustrations with navigation and integration.
  • Users face a steep learning curve with UKG Pro, struggling with onboarding and navigating system updates and changes.
  • Users experience poor customer support with UKG Pro, making troubleshooting and system navigation frustratingly difficult.
  • Users find limited integration features of UKG Pro create significant hurdles and reduce overall efficiency in workflows.
  • Users find UKG Pro not intuitive, facing challenges with navigation and overall usability that hinder productivity.

What Are Recent G2 Reviews of UKG Pro?

Zoho People

Zoho People is a cloud-based HR software designed to help businesses streamline and automate their HR processes—right from onboarding to offboarding. It offers a comprehensive suite of tools including time and attendance tracking, leave management, performance reviews, employee self-service, document management, and more. With Zoho People, HR teams can reduce manual work, ensure compliance, and offer a better experience to employees. It’s highly customizable, integrates with popular third-party apps, and scales with your organization—whether you're a startup or an enterprise. ✅ Attendance & Time Tracking: Monitor work hours, manage shifts, and integrate with biometric systems. ✅ Leave Management: Automate leave policies, approvals, and accruals. ✅ Performance Management: Enable 360° reviews, set goals, and track progress. ✅ Employee Self-Service: Let employees update info, request time off, and access policies. ✅ HR Workflows: Automate tasks like onboarding, document collection, and approvals. ✅ Custom Forms & Fields: Tailor the system to match your unique HR processes. ✅ Integration-Ready: Connect with Zoho apps, Google Workspace, Microsoft 365, and more. Try Zoho People now: https://www.zoho.com/people/signup.html

Average Rating: 4.5/5.0

Total Reviews: 421

How Do G2 Users Rate Zoho People?

  • Has the product been a good partner in doing business?: 8.5/10 (Category avg: 8.8/10)
  • Performance: 8.8/10 (Category avg: 8.6/10)
  • Skills Management: 8.7/10 (Category avg: 8.3/10)
  • Workforce Analytics: 8.7/10 (Category avg: 8.4/10)

Who Is the Company Behind Zoho People?

  • Seller: Zoho
  • Year Founded: 1996
  • HQ Location: Austin, TX
  • LinkedIn® Page: www.linkedin.com
    30,913 employees on LinkedIn®
  • Phone: +1 (888) 900-9646

Who Uses This Product?

  • Who Uses This: Software Engineer, HR Manager
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 54% Medium, 34% Small

What Do G2 Reviewers Say About Zoho People?

AI-generated summary from verified user reviews

Pros
  • Users find Zoho People to be incredibly easy to use, streamlining HR tasks and enhancing overall management efficiency.
  • Users appreciate the easy attendance tracking in Zoho People, which simplifies HR management and enhances operational efficiency.
  • Users appreciate the effortless leave management with Zoho People, streamlining HR operations and enhancing productivity.
  • Users appreciate the simplicity and automation of Zoho People, making HR management efficient and organized.
  • Users appreciate Zoho People for its simple management of HR tasks, streamlining workflows and enhancing organization.
Cons
  • Users struggle with the limited customization options in Zoho People, complicating setup and affecting efficiency.
  • Users struggle with the learning curve in Zoho People, finding initial setup and navigation particularly challenging.
  • Users find Zoho People not user-friendly, struggling with its complex setup and unintuitive navigation.
  • Users face a lack of essential features in Zoho People, hindering overall user satisfaction and efficiency.
  • Users find the setup process of Zoho People complex and overwhelming, often requiring extensive support for configuration.

What Are Recent G2 Reviews of Zoho People?

What Are G2 Users Discussing About Zoho People?

Paycom

Paycom is a leading human capital management software provider that helps organizations across the U.S. and internationally automate routine decisions and workflows. Through built-in decisioning logic and full-solution automation, Paycom reduces administrative burden for HR, managers and employees while streamlining HR and payroll processes. Frequently recognized by third party reviewers as one of the best payroll and HR software solutions, Paycom is used by organizations of all sizes across the U.S. and internationally to simplify workforce management and free HR teams to focus on strategic initiatives.

Average Rating: 4.7/5.0

Total Reviews: 10,381

How Do G2 Users Rate Paycom?

  • Has the product been a good partner in doing business?: 8.5/10 (Category avg: 8.8/10)
  • Performance: 8.8/10 (Category avg: 8.6/10)
  • Skills Management: 8.5/10 (Category avg: 8.3/10)
  • Workforce Analytics: 8.6/10 (Category avg: 8.4/10)

Who Is the Company Behind Paycom?

  • Seller: Paycom
  • Company Website:
  • Year Founded: 1998
  • HQ Location: Oklahoma City, OK
  • LinkedIn® Page: www.linkedin.com
    5,537 employees on LinkedIn®
  • Ownership: NYSE: PAYC

Who Uses This Product?

  • Who Uses This: HR Manager, Human Resources Manager
  • Top Industries: Hospital & Health Care, Manufacturing
  • Company Size: 39% Medium, 13% Small

What Do G2 Reviewers Say About Paycom?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Paycom, which saves them time and simplifies their payroll processes.
  • Users appreciate the helpful staff of Paycom, facilitating smooth implementations and enhancing overall efficiency.
  • Users appreciate the ease of navigation in Paycom, enhancing employee engagement and streamlining payroll processes.
  • Users praise the responsive customer support from Paycom, making implementation and integration seamless and stress-free.
  • Users value the ease of navigation in Paycom, enhancing overall experience and employee approval processes.
Cons
  • Users find the learning curve steep due to Paycom's complexity and lack of transparent support during implementation.
  • Users express frustration with poor customer support, often struggling to resolve issues with inexperienced representatives.
  • Users find Paycom's limited features frustrating, as many beneficial tools are either missing or poorly executed.
  • Users find Paycom not intuitive, often struggling with complexity and navigation issues when seeking necessary information.
  • Users find Paycom's interface not user-friendly, as navigation is confusing and support lacks effective solutions.

What Are Recent G2 Reviews of Paycom?

Inia Debnath
ID
Researched and written by Inia Debnath
Updated October 3, 2024

Workforce Management Topics

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Learn More About Workforce Management Software

What is Workforce Management Software?

Workforce management solutions help businesses track, monitor, and evaluate business metrics, which in turn help human resources departments and personnel oversee and optimize employee schedules and workloads.

Key Benefits of Workforce Management Software

  • Reduce expenses by optimizing employee schedules
  • ncrease operational productivity
  • Minimize financial and non-compliance risks
  • Improve employee morale and reduce churn rates
  • Automate non-critical labor activities
  • Optimize skill usage around value-driving activities

Why Use Workforce Management software?

Workforce management platforms help businesses optimize their workforce efforts by forecasting labor demand, creating and managing employee schedules, tracking employee attendance, and reporting on workforce efficiency. Workforce management solution use and implementation varies from organization to organization; it also differs in terms of scope. Some tools only focus on employee scheduling and time-off requests; meanwhile, the more robust (and more commonly used) workforce management tools provide payroll, time tracking, and reporting solutions.

Forecast labor demands – Many workforce management tools enable businesses to forecast labor demands that help reduce over- or understaffed workdays. This also helps prevent businesses from paying unnecessary overtime pay. Since workforce management tools allow employees to submit time-off requests directly into the software, mistakes such as scheduling an employee when she or he is unavailable are significantly mitigated because all requests are documented in the system.

Employee schedules – Depending on the nature and size of a business, scheduling employees can be a complicated task. One that, when mistakes are made, can result in missed shifts, upset employees, and poor customer service. Workforce management software solutions enable employers to house all employee schedules in one place. The software also allows employees to gain greater insight into their upcoming schedules, while providing communication tools for things like time-off requests.

Payroll – Many workforce management tools have payroll functionality, or integrate with payroll software, to automatically account for employee hours worked.

Time tracking – Through the use of built-in time tracking features, workforce management solutions helps users ensure that their employees are only accruing time worked when they are actually working.

Employee portal– Workforce management products often provide an employee portal. This way, employees can log into the system and see when they are scheduled to work, request time off, and even clock in and out.

Reports – Workforce management software can generate reports based on time clocked. This provides employers with insights into which employees are on time and which aren’t; it also allows employers to identify any missed shifts.

Who Uses Workforce Management software?

Though workforce management tools can be used by any business, traditionally they are used by organizations with large hourly and part-time workforces in industries such as retail, manufacturing, hospitality, and health care.

Small businesses in some industries, such as retail or hospitality, deal with a larger number of high turnover rates and employees that work part-time. Workforce management systems make it easy to track all employees. Organizations in other sectors have seen the need to track time and work activities for highly skilled and diverse workforces increase, particularly with the increase in remote and contract employees.

Ultimately, workforce management software is great for businesses of all sizes looking to streamline management’s workload while providing more transparency to the entire team when it comes to scheduling.

Workforce Management Software Features

Labor forecasting – Workforce management solutions help companies predict the number and types of employees necessary to meet anticipated demand and control labor costs.

Shift scheduling – Companies can use WFM solutions to plan employee work shifts according to availability, as well as provide notifications to employees when they are scheduled.

Time & attendance management – Workforce management tools let employees track the hours they have worked through integrations with time tracking products or built-in time tracking features.

Absence & leave management – With workforce management solutions, employees can submit paid time off (PTO) or leave of absence requests that managers can approve or deny within the platform.

Skills management – WFM solutions let businesses organize, sort, and view employees based on skills and qualifications in order to make smarter scheduling decisions.

Succession management – With WFM solutions, businesses can identify high-performing employees with potential to be promoted with minimal development.

Workforce analytics – Workforce management tools are designed to help analyze employee data and develop a baseline for evaluating and optimizing workforce management.

Self-service capabilities – Workforce management solutions provide employee self-service portals through which they can view their schedules, submit PTO requests, configure work availability and preferences, and self-schedule from available work times.

Mobile shift scheduling – Many workforce management tools offer mobile applications or mobile-optimized websites that provide mobile workforce management solutions. Many of these mobile applications facilitate communication between employees and managers around shift scheduling. Managers and employees can use WFM solutions to create or claim available work shifts and receive notifications on their mobile devices. Features such as leave and absence management, as well as time and attendance tracking features, are often included in mobile applications, allowing managers to approve or deny employee requests on the go.

Team communication – WFM solutions provide messaging solutions for team members or managers through built-in text or emailing functions and communicate scheduling or leave requests. Another great function of many workforce management tools is communication between management and employees. If you are managing a team, it can be easy to lose track of individual correspondences with each employee. Many workforce management tools allow you to communicate with employees inside the tool. This way you can make changes to a schedule and notify an employee all in the same tool.

Customization – Workforce management software allows administrators to customize the solution to accommodate their unique processes. This includes the ability to create custom objects, fields, rules, calculations, and views.

Cloud-based solutions – Cloud-based workforce management software lets companies and employees access the software anywhere.

Integrated application programming interface (APIs) – WFM solutions provide specifications for how the application communicates with other software. APIs typically enable integration of data, logic, and objects with other software applications.

Dashboards – WFM software provides an easy-to-read, often single-page, real-time user interface, showing a graphical presentation of the current status and historical trends of an organization’s key performance indicators (KPIs) to enable instantaneous and informed decisions to be made at a glance.

Reporting – Workforce management systems enable reporting of all data contained within the system. Typically contains standard reports as well as the ability to create ad-hoc reports.

Analytics – An emerging area of importance in workforce management tools is the ability to provide actionable workforce analytics about people in the workplace. The data collected by workforce management software includes information such as employee skills and time attendance, which can be used to uncover and report on insights into workforce efficiencies. Companies are also able to identify the likelihood of employee success and predict the need for certain skill sets.

Additional Workforce Management Software Features

Additional features that some workforce management solutions may offer include succession and contingency planning, as well as compliance and risk management.

Potential Issues with Workforce Management Software

Workforce management vs. time tracking software – Workforce management and time tracking software are often confused due to their overlap in functionality. These solutions are not the same; workforce management is more concerned with scheduling worker hours, and time tracking software is concerned with tracking the hours that were scheduled. However, given how closely related these two functions are, it’s common for one tool to contain functionality for both tasks.

What are the best workforce management software options to integrate with existing systems?

Here are some of the best workforce management platforms that integrate easily with existing tools and systems.

  • Rippling offers seamless integration across HR, IT, and payroll systems, making it ideal for unifying workforce operations without manual syncing.
  • BambooHR integrates easily with third-party tools and HR tech stacks, allowing companies to expand functionality without switching platforms.
  • Zoho People provides a highly flexible API and built-in integrations, making it simple to connect with CRMs, payroll, and productivity apps.
  • UKG Ready delivers robust integration capabilities with payroll, time tracking, and ERP systems to streamline complex workforce processes.
  • Deputy connects with POS, payroll, and HR systems, helping businesses simplify scheduling and labor cost tracking with minimal friction.


What are the most user-friendly workforce apps for companies?

Here are some of the most user-friendly workforce apps designed to simplify team management and scheduling:

  • Connecteam delivers an all-in-one mobile-first platform that’s easy to navigate for deskless teams handling scheduling, communication, and task management.
  • Homebase offers an intuitive interface for time tracking, shift planning, and team messaging, making it ideal for small business teams.
  • BambooHR combines simplicity with powerful HR features, giving teams a clear and accessible platform for employee data and workflows.
  • When I Work simplifies staff scheduling and attendance tracking with a clean, drag-and-drop interface that’s easy for managers and employees alike.
  • Zoho People packs essential HR functions into a user-friendly dashboard that can be customized to fit a company’s unique workflow needs.


What are the most cost-effective workforce management systems?

Here are some cost-effective workforce management systems that offer strong value without compromising on features:

  • Homebase offers free scheduling and time-tracking tools for small teams, making it a budget-friendly option for growing businesses.
  • greytHR delivers essential HR and payroll features at a competitive price, ideal for companies looking to digitize without overspending.
  • Zoho People provides a scalable HR suite with affordable pricing tiers, helping businesses manage attendance, leave, and performance cost-effectively.
  • When I Work combines low-cost scheduling and team communication features in an easy-to-use platform suited for hourly workforces.
  • Hubstaff enables remote time tracking and productivity monitoring with transparent pricing, great for lean teams needing basic workforce visibility.