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Workforce Management reviews by real, verified users. Find unbiased ratings on user satisfaction, features, and price based on the most reviews available anywhere.

Best Workforce Management Software

Workforce management software helps organizations plan, manage, and track employee work, including labor requirements, employee schedules, and paid time off (PTO). Workforce management platforms offer a variety of features that enable users to optimize workforce efforts. Companies use workforce management software to forecast labor demand, create and assign employee schedules, track attendance, and report on workforce efficiency.

Workforce management solutions are commonly implemented in HR departments, though some standalone products may be used by businesses without a traditional HR department. Many workforce management solutions offer self-service options that enable employees to check PTO balances and request days off on their own without interrupting normal HR workflows. Workforce management software can be implemented either as part of an integrated HR management suite or as a standalone solution. Workforce management software frequently integrates with third-party HR applications, with core HR systems in particular acting as a central repository for workforce data.

To qualify for inclusion in the Workforce Management category, a product must:

Allow users to forecast labor demands and develop workforce contingency plans
Help administrators manage employee schedules, PTO, and leave requests
Enable reporting on labor activities with workforce analytics capabilities
Track employee attendance and workforce competencies

Top 10 Workforce Management Software

  • Workforce Now
  • Paylocity
  • Ceridian Dayforce
  • BambooHR
  • Paycom
  • Humanity
  • Paychex Flex
  • UKG Workforce Central (formerly Kronos Workforce Central)
  • UKG Ready (formerly Kronos Workforce Ready)
  • Deputy

Compare Workforce Management Software

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
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(2,885)4.1 out of 5
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ADP Workforce Now is a flexible, cloud-based HR suite that makes it easier to manage your workforce and help your company navigate the challenges of today’s business environment. Built on a single database, this all-in-one platform features Human Resource Management, Payroll, Benefits, Talent Management, Time & Labor Management and Analytics capabilities. ADP Workforce Now equips you with the tools not just to track HR information, but to help you manage your workforce and make data-driven

(1,544)4.5 out of 5

Our all-in-one software platform gives HR pros a way to easily manage daily tasks in payroll, benefits, talent, and workforce management. But what makes us different is that our technology is backed by a culture that truly cares about our clients’ success. Providers will merely sell you a product. But a partner actually cares about you and your business. A partner takes the time to get to know you and understand your needs. We work with you to identify the best solutions that will benefit your

(555)4.2 out of 5
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Ceridian is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, and Asia Pacific Japan. Our brand promise –Makes Work Life Better™ –is the commitment we make to our employees, our customers, their employees, and to the communities we operate in around the world. Our modern technologies help our customers adapt, evolve, and win as we reimagine the future of work. Our award-winning Dayforce pla

(654)4.3 out of 5
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BambooHR is the No. 1 Software-as-a-Service (SaaS) company providing online HR Software for small and medium businesses that have outgrown spreadsheets. BambooHR’s cloud-based system is an intuitive, affordable way for growing companies to track and manage essential employee information in a personalized Human Resources Information System (HRIS). Now HR managers have more time for meaningful work, executives get accurate, timely reports and employees can self-service their time off, using a conv

(754)4.2 out of 5
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One System Matters Paycom offers the only full HR solution contained in one database. So, the technology you use to hire new employees is the same tech you use to pay your workforce, comply with regulations, train your people and much more. It is all there – all of your workforce data – in one system, and that is important. We help businesses streamline their employment processes from recruiting to retirement and everything in between. Our Talent Acquisition, Time and Labor Management, Payroll

(510)4.3 out of 5
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Entry Level Price:$3 per user

Humanity is the leading cloud-based employee scheduling platform that simplifies day-to-day employee management processes and accelerates employee shift schedule creation by up to 80 percent. Organizations of all sizes receive unprecedented insight into their operations and receive actionable data with which they can optimize staffing based on employee skill set, time-off/leave management, and worker availability. Humanity is offered as SaaS and can be deployed as a stand-alone solution in the c

(1,186)4.3 out of 5
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Paychex Flex is an all-in-one HR solution that you can build on as your business grows or changes. Use it to run payroll and integrate your HR administration, retirement, and insurance management with service the way you want it and our expert knowledge of the regulations that could affect your business. The more HR functions you bring to Paychex Flex, the more accuracy and efficiency you’ll gain. It can help you: • Recruit and track the best candidates • Streamline hiring and onboarding •

Purpose-built for your industry, UKG Workforce Central™ (formerly Kronos Workforce Central) is a suite of workforce management solutions for time and attendance, absence management, scheduling, and more. The UKG Workforce Central suite of tools has been created specifically for industries to help manage the entire workforce on a cloud platform that is scalable, secure, and mobile.

UKG Ready™ is a flexible and seamless HR solution that provides a connected people experience to easily manage the entire employee journey, from a single solution. Designed for flexibility and ease of use, UKG Ready combines the power of HR, talent, payroll, and time to deliver a personalized, people-centered experience that cuts out busy work, increases efficiency, and helps you maintain compliance.

(191)4.7 out of 5

Deputy is the ultimate workforce manager, offering you the best technology in a web based solution. Simplifying your scheduling, timesheets, tasking, employee communication and administrative tasks. With brilliant apps and one click payroll integration we make your life easier. Let Deputy give you visibility and control over your business and workforce management.

UKG Pro™ is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.

(216)4.4 out of 5
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Entry Level Price:$1.50 per user per month

When I Work award-winning workforce management software is the easiest way for businesses to schedule and communicate with their hourly employees. Put the schedule and time clock in everyone's pocket. Schedule on-the-go with free apps for iPhone and Android. Save yourself time and money with simple employee scheduling tools. When I Work is helping over 150,000 businesses schedule over 1 million people around the world, and is free for up to 75 employees. Flexible plans start at $1.50/month. Mai

(200)4.5 out of 5
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APS has a mission: to make payroll and HR easier. We provide our clients and partners with intuitive technology delivered with personalized service and support. Our unified solution is designed to simplify workforce management tasks. Process payroll in hours, not days. Automate HR workflows to be more strategic. Elevate the employee lifecycle with a single-system platform. We are APS, your workforce partner.

(377)4.1 out of 5
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Paycor delivers a unified human capital management solution with a singular focus on helping business leaders, entrepreneurs and HR practitioners make a difference in their organizations. With intuitive recruiting, HR and payroll solutions at its core, more than 30,000 small and medium-sized businesses trust Paycor to help them manage their most valuable asset - their people. Paycor helps you become more efficient, while helping you connect better with your employees through a modern, unified H

(319)4.1 out of 5
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Zenefits is a SaaS cloud-based human resources platform that helps more than 11,000 small and mid-sized companies empower their workforce, manage change and stay compliant. Zenefits' People Platform delivers the most comprehensive, intuitive HR experience in the market. Its HR, Benefits, Payroll and Performance apps combine with advisory services and tightly integrated partner apps to radically simplify HR administration – reducing paperwork and complexity so companies can focus on starting, run

(174)4.3 out of 5
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Entry Level Price:$59 per user / month

Skedulo builds deskless productivity software for the 80% of global workers who don’t work in a traditional office setting. From employees in fixed location facilities to mobile field workers on the frontline, deskless workers number 2.7 billion worldwide. DHL, Sunrun, The American Red Cross and hundreds of other organizations have used Skedulo’s Deskless Productivity Cloud to book over 5M appointments worldwide. The Skedulo Deskless Productivity Cloud helps organizations greatly simplify sched

(436)3.8 out of 5

SAP SuccessFactors Human Experience Management (HXM) Suite helps you completely reinvent the entire employee experience. You can shift from traditional HR transactions to engaging, end-to-end experiences, using intelligent technology to make each interaction simpler and more meaningful. And by linking employee feedback to operational data, you’ll understand what’s happening and why, so you can continuously deliver unexpectedly exceptional experiences that keep your business growing. The Success

(616)3.7 out of 5
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Take advantage of significant cost savings and operational improvements when you run PeopleSoft in the Oracle Cloud. Oracle offers the only no-compromise enterprise cloud platform for moving PeopleSoft, its associated database systems, and ecosystem of apps to the cloud. Only PeopleSoft deployments running in Oracle Cloud have access to PeopleSoft Cloud Manager which automates routines for cloud migration and lifecycle management.

(18)4.2 out of 5

We give companies of every size the tools to help their people thrive. From payroll to talent management and analytics, we help businesses succeed.

It's time to switch from an ERP system to a system of Employee Engagement. Zoho People is an online HRIS which lets you maintain your employee database, manage your workforce and ensures consistency in all your HR Processes. Reduce your HR staff’s workload instantly!

(63)4.5 out of 5
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Entry Level Price:2 Per User/Month $

Planday is an employee scheduling platform that enables shift-based businesses of almost any size and vertical to manage their workforce all in one web-based system. Manage employee schedules, working hours, shift-swaps, vacation requests and payroll all in one place. Planday also has a fully integrated employee communication function, so managers can text or email employees quickly.

(106)4.7 out of 5

EPAY Systems seamless human capital management solution will ease the HR burden right off your shoulders, while reducing your admin costs and—this is important—helping you get more from your workforce. Our unified suite of HCM technology and professional services streamline your HR processes. They include: -Recruiting and applicant tracking -Onboarding -Human resource management -Benefits administration -Time and attendance -Payroll and tax management -ACA compliance -COBRA benefits administrat

(125)4.2 out of 5
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Quinyx is a full workforce management offering scheduling, staffing, time & attendance, communication, task management and uses artificial intelligence (AI) for forecasting all in one place. Intelligent and automated scheduling: Save money, free up time, and cut out errors with Quinyx’s scheduling capabilities. You can create shifts based on employee skills and experience, or even around your businesses’ busiest times, with the press of a button. With Quinyx you’ll always have the right pe

(16)4.9 out of 5

ZoomShift provides a simplified and cloud-based way to create and manage employee schedules. It allows you to manage employee availability, time off requests, overtime, and shift conflicts. It also lets you publish work schedules and send notifications to employees.

(212)3.9 out of 5
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ADP Vantage HCM - How Real Work Gets Done As the world of work undergoes fundamental changes, it’s more crucial than ever that organizations adapt quickly. For decades, ADP has been helping organizations succeed today and be prepared for the future. Our accumulated expertise and insight can help pave the way for your success. Put our experience to work for you. Why not consider changing to a provider that can fully support you in every aspect of your business? Large organizations of all kinds t

(52)4.8 out of 5
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Beekeeper is an award-winning digital workplace app that connects dispersed workforces by combining operational systems and internal communication channels within one secure, intuitive employee portal. Beekeeper connects frontline workers and on-site colleagues across locations and departments in real-time via mobile or desktop devices. With an intelligent analytics dashboard and HR tools that can be fully automated such as group messaging, polling, and chatbots, Beekeeper improves team communic

(185)3.8 out of 5

Namely is the HR, Payroll, and Benefits platform your employees will love. Finally, there’s HR software that employees actually use—built to fit your company culture. Manage all of your HR data in one place, with personalized service to help your company get better, faster. Namely is used by some of the world’s most innovative and exciting companies in media, technology, commerce, and more. Learn more at namely.com.

(43)4.6 out of 5
Entry Level Price:$1.50 Per User / Month

Simple Time & Attendance management for teams. Employees can clock in (or as we say, jibble in) and out from their web browser, mobile phone or a dedicated time clock using an iPad or Android tablet. There is even a smart bot available in Slack and Microsoft Teams. Work hours are accurately captured including activities, notes, photos (for Facial Recognition) and the GPS location (if enabled) Managers have direct access to all data online or from their mobile phone. So they're always up to

(21)4.7 out of 5
Optimized for quick response
Entry Level Price:0 Employee Per Month (USD)

intelliHR is a People Management and Analytics platform that empowers HR to work strategically, not just administratively. We’ve built all the tools you need to manage your HR into a single easy-to-use platform so that you can centralise performance management, employee engagement, core Human Resources processes and HR analytics all in the one place. * Engage and look after your employees with a suite of listening tools including eNPS, happiness and wellbeing surveys that make gathering feedba

(474)4.2 out of 5

Replicon provides end-to-end Time Management software and services to enterprises of all sizes. Capture, analyze, and optimize time, your organizations most critical asset, to improve profitability, productivity and employee satisfaction. Salaried & hourly workers alike love using Replicon because it is simple and easy to enter their time, attendance, vacation, and expense information--via web browser or mobile app. Hiring managers use Replicon to optimize the types of workers to hire, wha

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Check out the G2 Grid® for the top Workforce Management Software products. G2 scores products and sellers based on reviews gathered from our user community, as well as data aggregated from online sources and social networks. Together, these scores are mapped on our proprietary G2 Grid®, which you can use to compare products, streamline the buying process, and quickly identify the best products based on the experiences of your peers.
Leaders
High Performers
Contenders
Niche
Intradiem
NICE Workforce Management
SAP SuccessFactors
UKG Pro (formerly Ultimate Software UltiPro)
Oracle PeopleSoft
Paylocity
UKG Workforce Central (formerly Kronos Workforce Central)
Paychex Flex
Hireology
Replicon
Humanity
Precursive
BambooHR
SentricHR
isolved
NOVAtime
Ascentis
Softworks
Zenefits
Workforce Now
Paycor
OrangeHRM
PARiM
Planday
UKG Ready (formerly Kronos Workforce Ready)
Namely
Skedulo
Ceridian Dayforce
People HR
Aladtec
APS for Core HR
DATIS
Vantage HCM
Calamari
Lanteria HR
Zoho People
WhosOff
WebHR
When I Work
Paycom
Built for Teams
OnePoint HCM
Deputy
HR-One
EPAY HCM
WorkForce Suite
Verint Workforce Management
ScheduleFlex
Employee Navigator
Arcoro
greytHR
TrackSmart.com
Cognistix
Vista
SubItUp
Beekeeper
CoreHR
Quinyx
Jibble
Oracle Workforce Management
Infor CloudSuite Workforce Management (WFM)
IntelliHR
Rotageek
Storeforce
SumTotal
TeamWork by ScheduleSource
ZoomShift
Calabrio Workforce Management
UKG Dimensions (formerly Kronos Workforce Dimensions)
Workzoom by Nortek
SkypeTime
TimeStar
Enterprise eTIME
Market Presence
Satisfaction

Learn More About Workforce Management Software

What is Workforce Management Software?

Workforce management solutions help businesses track, monitor, and evaluate business metrics, which in turn help human resources departments and personnel oversee and optimize employee schedules and workloads.

Key Benefits of Workforce Management Software

  • Reduce expenses by optimizing employee schedules
  • ncrease operational productivity
  • Minimize financial and non-compliance risks
  • Improve employee morale and reduce churn rates
  • Automate non-critical labor activities
  • Optimize skill usage around value-driving activities

Why Use Workforce Management software?

Workforce management platforms help businesses optimize their workforce efforts by forecasting labor demand, creating and managing employee schedules, tracking employee attendance, and reporting on workforce efficiency. Workforce management solution use and implementation varies from organization to organization; it also differs in terms of scope. Some tools only focus on employee scheduling and time-off requests; meanwhile, the more robust (and more commonly used) workforce management tools provide payroll, time tracking, and reporting solutions.

Forecast labor demands – Many workforce management tools enable businesses to forecast labor demands that help reduce over- or understaffed workdays. This also helps prevent businesses from paying unnecessary overtime pay. Since workforce management tools allow employees to submit time-off requests directly into the software, mistakes such as scheduling an employee when she or he is unavailable are significantly mitigated because all requests are documented in the system.

Employee schedules – Depending on the nature and size of a business, scheduling employees can be a complicated task. One that, when mistakes are made, can result in missed shifts, upset employees, and poor customer service. Workforce management software solutions enable employers to house all employee schedules in one place. The software also allows employees to gain greater insight into their upcoming schedules, while providing communication tools for things like time-off requests.

Payroll – Many workforce management tools have payroll functionality, or integrate with payroll software, to automatically account for employee hours worked.

Time tracking – Through the use of built-in time tracking features, workforce management solutions helps users ensure that their employees are only accruing time worked when they are actually working.

Employee portal– Workforce management products often provide an employee portal. This way, employees can log into the system and see when they are scheduled to work, request time off, and even clock in and out.

Reports – Workforce management software can generate reports based on time clocked. This provides employers with insights into which employees are on time and which aren’t; it also allows employers to identify any missed shifts.

Who Uses Workforce Management software?

Though workforce management tools can be used by any business, traditionally they are used by organizations with large hourly and part-time workforces in industries such as retail, manufacturing, hospitality, and health care.

Small businesses in some industries, such as retail or hospitality, deal with a larger number of high turnover rates and employees that work part-time. Workforce management systems make it easy to track all employees. Organizations in other sectors have seen the need to track time and work activities for highly skilled and diverse workforces increase, particularly with the increase in remote and contract employees.

Ultimately, workforce management software is great for businesses of all sizes looking to streamline management’s workload while providing more transparency to the entire team when it comes to scheduling.

Workforce Management Software Features

Labor forecasting – Workforce management solutions help companies predict the number and types of employees necessary to meet anticipated demand and control labor costs.

Shift scheduling – Companies can use WFM solutions to plan employee work shifts according to availability, as well as provide notifications to employees when they are scheduled.

Time & attendance management – Workforce management tools let employees track the hours they have worked through integrations with time tracking products or built-in time tracking features.

Absence & leave management – With workforce management solutions, employees can submit paid time off (PTO) or leave of absence requests that managers can approve or deny within the platform.

Skills management – WFM solutions let businesses organize, sort, and view employees based on skills and qualifications in order to make smarter scheduling decisions.

Succession management – With WFM solutions, businesses can identify high-performing employees with potential to be promoted with minimal development.

Workforce analytics – Workforce management tools are designed to help analyze employee data and develop a baseline for evaluating and optimizing workforce management.

Self-service capabilities – Workforce management solutions provide employee self-service portals through which they can view their schedules, submit PTO requests, configure work availability and preferences, and self-schedule from available work times.

Mobile shift scheduling – Many workforce management tools offer mobile applications or mobile-optimized websites that provide mobile workforce management solutions. Many of these mobile applications facilitate communication between employees and managers around shift scheduling. Managers and employees can use WFM solutions to create or claim available work shifts and receive notifications on their mobile devices. Features such as leave and absence management, as well as time and attendance tracking features, are often included in mobile applications, allowing managers to approve or deny employee requests on the go.

Team communication – WFM solutions provide messaging solutions for team members or managers through built-in text or emailing functions and communicate scheduling or leave requests. Another great function of many workforce management tools is communication between management and employees. If you are managing a team, it can be easy to lose track of individual correspondences with each employee. Many workforce management tools allow you to communicate with employees inside the tool. This way you can make changes to a schedule and notify an employee all in the same tool.

Customization – Workforce management software allows administrators to customize the solution to accommodate their unique processes. This includes the ability to create custom objects, fields, rules, calculations, and views.

Cloud-based solutions – Cloud-based workforce management software lets companies and employees access the software anywhere.

Integrated application programming interface (APIs) – WFM solutions provide specifications for how the application communicates with other software. APIs typically enable integration of data, logic, and objects with other software applications.

Dashboards – WFM software provides an easy-to-read, often single-page, real-time user interface, showing a graphical presentation of the current status and historical trends of an organization’s key performance indicators (KPIs) to enable instantaneous and informed decisions to be made at a glance.

Reporting – Workforce management systems enable reporting of all data contained within the system. Typically contains standard reports as well as the ability to create ad-hoc reports.

Analytics – An emerging area of importance in workforce management tools is the ability to provide actionable workforce analytics about people in the workplace. The data collected by workforce management software includes information such as employee skills and time attendance, which can be used to uncover and report on insights into workforce efficiencies. Companies are also able to identify the likelihood of employee success and predict the need for certain skill sets.

Additional Workforce Management Software Features

Additional features that some workforce management solutions may offer include succession and contingency planning, as well as compliance and risk management.

Potential Issues with Workforce Management Software

Workforce management vs. time tracking software – Workforce management and time tracking software are often confused due to their overlap in functionality. These solutions are not the same; workforce management is more concerned with scheduling worker hours, and time tracking software is concerned with tracking the hours that were scheduled. However, given how closely related these two functions are, it’s common for one tool to contain functionality for both tasks.