Microsoft Teams

By Microsoft

4.4/5(19,221)
4.4 out of 5 stars

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Microsoft Teams Reviews & Product Details

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User Insights

Average based on 19221 real user reviews.

Implementation Time

2 months

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$$$$$

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$0k - $0k

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Microsoft Teams Reviews (19,221)

View 70 Video Reviews
Reviews

Microsoft Teams Reviews (19,221)

View 70 Video Reviews
4.4
19,221 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the seamless integration with Microsoft 365, which enhances collaboration by allowing easy access to files and tools in one platform. The reliable communication features, including chat, video calls, and screen sharing, contribute to efficient teamwork. However, many note that the app can be resource-intensive, leading to performance issues on older devices.

Pros & Cons

Generated from real user reviews
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Sineka V.
SV
Sineka V.
Technical Lead
Logistics and Supply Chain
Mid-Market (51-1000 emp.)
"Seamless Microsoft 365 Integration and Collaboration All in One Place"
5/5
What do you like best about Microsoft Teams?

The seamless integration with the Microsoft 365 ecosystem is what I appreciate most. Having chat, video meetings, file sharing, and collaborative document editing all in one place eliminates the need to switch between multiple apps. The ability to co-edit Excel and Word files directly within Teams while on a call saves significant time. I also find the channel-based organization helpful for keeping project discussions focused and searchable. The meeting recording and transcript features are valuable for catching up on sessions I've missed. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

The application can be resource-heavy and sometimes slows down my system, especially when multiple meetings and chats are active. The search functionality isn't always reliable, finding older messages or files can be frustrating when results don't surface as expected. Notification management is also tricky; it's easy to miss important messages when you're in multiple channels, yet the constant pings can be distracting. The mobile app experience doesn't feel as polished as the desktop version, and syncing between devices occasionally lags. Review collected by and hosted on G2.com.

Yetender  S.
YS
Yetender S.
Quality Analyst
Accounting
Enterprise (> 1000 emp.)
"The ultimate all-in-one hub for team collaboration and file sharing."
5/5
What do you like best about Microsoft Teams?

The interface of ms teams s very simple, clean and modern . And it is very easy to navigate. Ms teams integrates with other MS 365 tools like Word, excel, powerpoint, etc. Its high definition audio and video call quality feature is very helpful for team collaboration. The screen sharing feature of MS teams is totally justified its ROI. The onboarding and learning curve fro new team members is very familiar. Built in AI copilot feature make it exceptional. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

MS teams desktop application be heavy on RAM and CPU. The distinction of file sharing in chats V/S channel uploads an create some duplicate files. Review collected by and hosted on G2.com.

UTSAV A.
UA
UTSAV A.
Network Lead
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"The Tool We End Up Using All Day"
5/5
What do you like best about Microsoft Teams?

What I like most about Microsoft Teams is how it brings conversations, meetings, file sharing, and collaboration together in one place. It’s made it much easier for me to stay connected with my teammates, especially when we’re working from different locations. I also find the integration with Microsoft 365 really convenient, since I can access documents, schedule meetings, and collaborate without having to constantly switch between multiple applications. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

One area I’d like to see improved is performance during longer sessions, since the app can occasionally feel slower than I expect. Also, when there’s been a lot of activity in a channel, it can take extra effort to track down older conversations or locate shared files. Review collected by and hosted on G2.com.

Muhammed A.
MA
Muhammed A.
Technical Project Manager
Information Technology and Services
Small-Business (50 or fewer emp.)
"All-in-One Collaboration Hub with Seamless Microsoft 365 Integration"
4.5/5
What do you like best about Microsoft Teams?

Microsoft Teams brings messaging, meetings, file sharing, and collaboration together in one platform, making day-to-day communication much more efficient. The interface is easy to use, audio and video calls are reliable, and the seamless integration with Microsoft 365 applications helps teams collaborate without constantly switching between different tools. It has become an essential part of managing projects and staying connected with colleagues. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Microsoft Teams works well overall, but it can sometimes feel resource-intensive, especially during long meetings or when multiple applications are open. Finding older conversations or shared files can also take more time than expected, and notifications occasionally become overwhelming when managing several active teams and channels. Review collected by and hosted on G2.com.

Raman S.
RS
Raman S.
CTO
Small-Business (50 or fewer emp.)
"All-in-One Microsoft Teams: Familiar UI, Strong Integrations, Great Value"
5/5
What do you like best about Microsoft Teams?

What I love about Microsoft Teams is that we get everything in one package.

Chats, compatibility, emails, and other Windows tools.

It has integration compatibility with most of the tools, or otherwise webhook URLs can be used.

I'm able to login with multiple accounts to increase the productivity and performance.

UI is very familiar and easy to understand.

And the pricing model is really good compared to other tools. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

There are a lot of things that can be improved.

First of all, there needs a lot of imrovement in workflows.

Workflows in Slack are better.

Workflows should have multiple steps and integrations as well.

other than this, there should be feature of reminders like slack. Review collected by and hosted on G2.com.

YG
Yogesh G.
Linux Administrator
Information Technology and Services
Mid-Market (51-1000 emp.)
"Microsoft Teams: Reliable All-in-One UC Hub with Strong Microsoft 365 Integration"
4.5/5
What do you like best about Microsoft Teams?

Solid internal communication — accurate. Teams is strongest for chat, channels, and meetings within an organization.

The UX can be challenging — also accurate and widely reported. Common complaints include a cluttered interface, notification overload, heavy performance/resource usage, and a confusing chat-versus-channel structure.

External telephony has improved — accurate. Teams Phone (Calling Plans, Direct Routing, Operator Connect) has matured a lot since the early Skype for Business transition days, although some people still feel call quality and certain features lag behind dedicated telephony providers.

Tight Microsoft 365 integration — accurate, and it’s Teams’ biggest differentiator. It has deep ties to Outlook, SharePoint, OneDrive, and the Office apps.

It’s also becoming a central hub for work — accurate, and consistent with Microsoft’s stated strategy for Teams. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

The UI feels cluttered, with too many features crammed in, which makes it hard to find what I need.

Notifications can be overwhelming, and important messages are easy to miss in all the noise.

Performance can also be an issue: it sometimes feels slow and resource-heavy, especially on older machines.

The overall structure is confusing as well. The way chats, channels, and teams are organized often overlaps, which can leave users unsure where a conversation or file should live.

Search feels weak, and finding older messages or files is harder than it should be.

External collaboration can be frustrating too—guest access and cross-organization calls can feel clunky. Review collected by and hosted on G2.com.

Carlos R.
CR
Carlos R.
QA Senior
Information Technology and Services
Small-Business (50 or fewer emp.)
"Total integration with Microsoft and intuitive experience in Teams"
5/5
What do you like best about Microsoft Teams?

Since we generally use Microsoft tools, such as Office 365 and Windows, Teams allows us to have a very comprehensive integration across the entire Microsoft environment and also multi-device, so that I don't miss any meeting or its summary.

Teams is a very intuitive and complete tool, the function of avatars and dynamic backgrounds also makes it very user-friendly.

I must say that not everything is perfect, we have had call quality issues when many people connect at the same time in a meeting, also if we have two or more Microsoft accounts logged in, it can be a headache, especially because it allows having two versions of Teams installed. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Sometimes it is very slow to load, especially if we have two different versions of Teams on the same device.

Also, having two or more accounts has been very complicated for me because it is not so visible or intuitive to know which account we are in sometimes. Review collected by and hosted on G2.com.

NM
Nikhil M.
Statistical Programmer
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
Guest users or non-business users of the software, not included in G2 scores.
"All-in-One Collaboration Hub with Seamless Microsoft 365 Integration"
5/5
What do you like best about Microsoft Teams?

Chat, meetings, calls, file sharing, and co-authoring in Word, Excel, and PowerPoint all happen in one place.

Team members can edit documents simultaneously and see updates instantly.

Teams works closely with Outlook, SharePoint, OneDrive, Planner, Power BI, and Copilot.

Unlike traditional email threads, discussions remain organized by channels and topics, making information easier to find later.

Features like screen sharing, recordings, transcripts, breakout rooms, and meeting notes support effective collaboration.

Teams works on desktop, web, and mobile, helping people stay connected wherever they are. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Teams may use significant memory and CPU, especially when many chats, channels, or apps are open.

Active teams and channels can generate a large volume of notifications, making it easy to miss important updates.

Content can be spread across chats, channels, meeting chats, files, and apps, sometimes making information hard to locate.

Organizations can end up with many teams and channels, leading to duplication and confusion.

Some users find it difficult to locate older messages or specific file versions quickly.

Important decisions made during meeting chats can be overlooked if they're not captured elsewhere. Review collected by and hosted on G2.com.

VISHAL G.
VG
VISHAL G.
Senior Software Engineer
Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Easy, Reliable Collaboration with Microsoft 365 Integration"
4.5/5
What do you like best about Microsoft Teams?

Microsoft Teams is easy to use and has a clean interface for chatting, video meetings, and sharing files. I like that it works well with Outlook, Word, Excel, and other Microsoft 365 apps, so everything is available in one place.

The platform performs well for daily communication and collaboration. It has helped my team stay connected while working remotely, and features like screen sharing, meeting recordings, and AI-powered meeting summaries save time and improve productivity.

Overall, Microsoft Teams offers good value for businesses that already use Microsoft 365. It's easy to get started, reliable for day-to-day work, and the support and regular updates continue to improve the overall experience. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Microsoft Teams can sometimes feel cluttered when there are many teams, channels, and notifications. It takes time to keep everything organized.

The desktop app can occasionally be slow and use more memory than expected, especially during long meetings or when multiple apps are open.

The search feature could also be improved, as finding older messages or files is not always quick. Despite these issues, it is still a reliable collaboration tool. Review collected by and hosted on G2.com.

Rakesh A.
RA
Rakesh A.
Senior Project Associate
Enterprise (> 1000 emp.)
"One Platform to Rule Teamwork"
5/5
What do you like best about Microsoft Teams?

A few specific things stand out:

Threaded conversations inside channels keep discussions tied to projects or teams, so information is easier to find later than in long email chains.

Deep Microsoft 365 integration is genuinely useful — editing Word, Excel, PowerPoint, or SharePoint files directly in Teams saves a lot of context switching.

Meetings are tightly integrated with chat, calendars, recordings, transcripts, and notes. Being able to search meeting transcripts later is a huge productivity boost.

Cross-device continuity is solid. You can move between desktop, mobile, and web without losing much workflow.

Collaboration features like co-authoring documents and persistent chat make remote teamwork feel more organized than traditional conferencing tools.

Enterprise controls are strong for larger organizations — permissions, compliance, security, and integrations are a big reason companies standardize on it. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

File management quirks: While Teams integrates with SharePoint and OneDrive, navigating where files are stored or how they’re shared can be confusing.

Meeting experience: Some users find the interface cluttered compared to competitors like Zoom, especially when managing breakout rooms or large meetings.

Search limitations: Searching for past messages or files isn’t always as fast or accurate as people expect. Review collected by and hosted on G2.com.

Questions about Microsoft Teams? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
Last activity 26 days ago

What software do you need for Microsoft teams?

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GU
Guest User
Last activity about 2 months ago

What is the use of Microsoft teams?

Pricing Options

Pricing provided by Microsoft Teams.

Teams Essentials

$4.80
1 User Per Month
Microsoft Teams Comparisons
Microsoft Teams Features
File Sharing
Notifications
Search
Audio Conferencing
Video Conferencing
Screen Sharing
Live Chat
Scheduling
Recording
Participant Permissions
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Microsoft Teams
4.4/5(19,221)