Microsoft Teams

By Microsoft

4.4/5(19,264)
4.4 out of 5 stars

How would you rate your experience with Microsoft Teams?

Microsoft Teams Reviews & Product Details

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Pricing

Pricing provided by Microsoft Teams.

Teams Essentials

$4.80
1 User Per Month

User Insights

Average based on 19264 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

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Per Year

Microsoft Teams Reviews (288)

View 70 Video Reviews
Reviews

Microsoft Teams Reviews (288)

View 70 Video Reviews
4.4
19,264 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the seamless integration with Microsoft 365, which enhances collaboration by allowing easy access to files and tools in one platform. The reliable communication features, including chat, video calls, and screen sharing, contribute to efficient teamwork. However, many note that the app can be resource-intensive, leading to performance issues on older devices.

Pros & Cons

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Harry S.
HS
Harry S.
Financial Services Professional
Enterprise (> 1000 emp.)
"Microsoft Teams is not good for business."
1.5/5
What do you like best about Microsoft Teams?

The thing I like most about Microsoft Teams is when I turn it off and can finally get some peace. Unfortunately, I'm stuck with it at work, but most of my current coworkers have learned not to abuse it. We stick to email for anything important, and Teams is only for "fun," which can be annoying, but is really all Teams is good for. Again, for socializing it's fine if counterintuitive, but for business, it's causes too many distractions. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Teams has become a bigger part of life since I started working from home, but it can be so annoying and invasive that it ultimately defeats its supposed purpose. Everyone in my department of about 30 people is on it and I get notified whenever any of them post. Even if I want to say hello, I'm stuck in that thread, and will continue to receive messages unrelated to my actual job, which requires concentration and speed. We primarily use Teams for "fun" but when I'm editing and writing a clinical response letter, these mindless conversations start to drive me crazy. More annoyingly, it's used as a way to monitor employees. A lot of managers realized we didn't really need them once we started working from home, so they decided to micromanage on Teams. They changed the time our status changed from available to away from 10 minutes to 5, and my last employer wanted us to drop a message if we were going to the bathroom. I'm a middle-aged man, and I'll go to the bathroom whenever I feel like it. At that job, we claimed jobs via teams, and one of our seven managers wanted us to pretend to try to grab a job that was already claimed just to show that we were always there, trapped staring into a computer even when there were almost no jobs on the board, and when we stopped getting work, Teams was used as part of the metric to determine our raises and performance. You can't meet your quotas if the work isn't there, but instead of just being honest with us, they blamed us for being lazy, or not being team players. If they had just stopped constantly henpecking me and told the truth that they couldn't give us decent raises because a lot of our clients had gone out of business, I might have stayed. The place I'm at now is slightly better. My primary manager had my job in the past and understands you can't do work if there just isn't any to do, and that taking breaks is absolutely necessary when ploughing through this dense, repetitive garbage. Words start to lose meaning and you start to go blind unless you get up and walk away for a few minutes. Overall, I'd say Teams works for socialization, but isn't good in a business setting, and that things that should be simple like adding a person to a conversation are counterintuitive and/or change so often you never get a chance to get used to it. It can also be wonky, as it sometimes fills the screen for no reason and freezes my computer. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"A sub-par video conferencing program"
2/5
What do you like best about Microsoft Teams?

I like that it's part of the Microsoft family, which is a staple in all office prgrams. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

If I needed a video conferencing program, I would use Zoom. Teams is fine, but redundant. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Not the most intuitive setup"
2/5
What do you like best about Microsoft Teams?

My only reason for using teams is when I'm working with clients who are not allowed to use zoom. Apart from that, it does allow me the ability to continue chatting with my clients after the zoom session is over if they stay online with these. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

The truth is that I would even rather use google hangouts. Additionally, the scheduling system built into team I find to be very counter-intuitive. Lastly, I find sometimes, on the same computer and same setup, it will forget the configuration and I need to realign audio and video devices. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"I miss Slack.."
1.5/5
What do you like best about Microsoft Teams?

It integrates with the rest of the Microsoft Suite Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

It's less intuitive. The calendar doesn't always pull up all of my meetings so I have to use Microsoft Outlook's calendar instead. The emojis are not good. Not a fan of the interface (personal preference). It's not good for conference meetings - plenty of issues Review collected by and hosted on G2.com.

Verified User in Food Production
UF
Verified User in Food Production
Enterprise (> 1000 emp.)
"Its not developer friendly"
2/5
What do you like best about Microsoft Teams?

Its seamless integration with Microsoft 365, Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

There is no data retention, chats dissapear after 2 weeks. Buggy and slot Review collected by and hosted on G2.com.

Eveli P.
EP
Eveli P.
Chief Services Officer
Mid-Market (51-1000 emp.)
"Some good functionality, difficult interface"
2/5
What do you like best about Microsoft Teams?

Sharing files directly from OneDrive is a big plus. Having chats and video calls together in one application is beneficial in the long term. Integration with MS Outlook Calendar is something to appreciate. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

User Interface is not intuitive and Microsoft Teams is missing a critical functionality that has been implemented in Slack - combining chat with threads. Teams functionality is focusing solely on threads and is not supporting organic chat. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
UL
Verified User in Leisure, Travel & Tourism
Enterprise (> 1000 emp.)
"Not friendly but with Microsoft"
1.5/5
What do you like best about Microsoft Teams?

Its robust feature set and integration with the Microsoft ecosystem make it a versatile platform for remote work and virtual meetings. The seamless integration of chat, video calls, file sharing, and project management features is a definite strength. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Occasional glitches and technical issues during video calls or file sharing can cause frustration, although Microsoft has been actively working to address and improve these aspects. Review collected by and hosted on G2.com.

Verified User in Civic & Social Organization
UC
Verified User in Civic & Social Organization
Small-Business (50 or fewer emp.)
"The more I use it, the less I like it."
1.5/5
What do you like best about Microsoft Teams?

It can be used as free and it would be very good if it was 2010. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Basically what I wrote before: "It ain't fully there yet. I like the Planner but I can't drag tasks items from Outlook to it. It's difficult copying a chat conversation - I've had to take screenshots. There are a few other niggles which is disappointing because Microsoft is, or was, known for its usability. I hope it gets better." Well, it hasn't. In fact some of it is a bit unstable (e.g. OneNote pages doesn't always appear).

I miss samepage.io (which exited from Europe for some reason) a real collaborative tool (and was also free). Review collected by and hosted on G2.com.

Peter H.
PH
Peter H.
Director
Small-Business (50 or fewer emp.)
"Microsoft make hard work of it..."
2/5
What do you like best about Microsoft Teams?

the call clarity and video clarity is good. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

The ability to present as an external is very hit and miss. There are no error messages when things dont work - you have to research them to find them out yourself... Review collected by and hosted on G2.com.

L D.
LD
L D.
Information Technology / Cybersecurity
Mid-Market (51-1000 emp.)
"it gets the job done very dependable"
2/5
What do you like best about Microsoft Teams?

resonabel size mostly dependable messaging Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

need to allow more individual user customization Review collected by and hosted on G2.com.

Questions about Microsoft Teams? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
Last activity about 1 month ago

What software do you need for Microsoft teams?

10 Upvotes
19
Join the conversation
Thabang M.
TM
Thabang Masango
Last activity 11 days ago

How do you manage Teams performance, notifications, and finding older messages/files?

Pricing Options

Pricing provided by Microsoft Teams.

Teams Essentials

$4.80
1 User Per Month
Microsoft Teams Comparisons
Microsoft Teams Features
File Sharing
Notifications
Search
Audio Conferencing
Video Conferencing
Screen Sharing
Real-Time Chat
Scheduling
Video Call Recording
Participant Permissions
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Microsoft Teams
4.4/5(19,264)