In all fairness, I could also understand from Hubspot perspective that anyone like myself who uses the CRM portion is not only limited to the number of email reminders per month and may want to switch CRM'S, however the inability to sync to google calendar or outlook is a deal breaker. If the Google Calendar add-on was part of the pay model that may also encourage more people to pay. I know I would pay more if adding all tasks to calendar integration was there! I could see increased productivity -- and as someone else pointed out, less meeting conflicts (where a customer could schedule when you already have something booked). We are switching CRMs due to this lack of functionality.
Numerous complaints on HubSpots own Community Boards:
Hard to imagine that Hubspot cannot integrate with Google or Outlook Calendar, setting reminders to schedule follow ups. This basically requires you to set everything in your calendar or 3rd party task / event reminder manually. Most basic and essential feature of a CRM is not available in HubSpot.
Here are some users comments:
Yes I agree Today our salesreps are expecting that feature as a number one feature from the CRM I'm afraid it could be a dealbreaker for our renewal if this doesn't come up as a new feature soon...
I think this would be a huge help! Instead of having to rely on emails to update you.
Currently I have to create the task inside hubspot and then go to my google calendar and create a calendar event for the follow up. It is redudant work and not a good use of my time as a sales professional.
I have to say I'm really disappointed with the utterly pathetic lack of response from Hubspot, they ask us to contribute ideas and then simply ignore them. I need integration into my Outlook calendar, as I'm sure many people do, I don't see why on Earth it would be so difficult to just acknowledge our requests
Its crazy we can't look at our tasks and meetings in one place easily, this would be a really good feature
Setting up tasks in Hubspot makes absolutely no sense for me if the tasks get constantly overlooked because they're not in my calendar.
Upvote, it's urgent... there is so much waste of time From agenda + task list / pipeline without any sync
Please consider adding tasks to gmail calendar. It's super frustrating to continually overbook calls because I don't have a calendar showing me how many calls I've scheduled. I like a previous suggestion as well to be able to schedule calls (as well as tasks) with an option to share with the client, but not having to generate a response to client. This is a deal breaker for me. If this feature doesn't happen soon I need to find another option for CRM.
And On and On and On - HOW HUBSPOT HAVE YOU MISSED SUCH AN ESSENTIAL OBVIOUS FEATURE?
Will not be using Hubsport anymore