Magento Open Source Reviews & Product Details


What is Magento Open Source?

Magento Community Edition is a free, open source e-commerce platform.

Write a Review

Magento Open Source Screenshots


Magento Open Source Profile Details

Magento Open Source Profile Details

Vendor
Magento Commerce
Company Website
Year Founded
2008
HQ Location
Campbell, CA
LinkedIn® Page
www.linkedin.com
Employees on LinkedIn®
718
Twitter
@magento
Twitter Followers
80,119
Show moreShow fewer

Companies Using Magento Open Source

Microsoft
Google
Accenture
Rackspace
Staples
Nike
Ford Motor
Wells Fargo
Best Buy
UnitedHealth Group
Capital One
Office Depot

Magento Open Source Reviews

Filter Reviews
Filter Reviews
Sort by
Ratings
Company Size
User Role
All Industries
Region
Write a Review
1-25 of 259 total Magento OS reviews

Magento Open Source Reviews

Write a Review
Filter By
Connections
Show reviews that mention
1-25 of 259 total Magento OS reviews
Copy Review URL
Web Manager
Mid-Market
(201-500 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"Magento CE experience"

What do you like best?

Great user and customers interface that is very easy for using. Great security of the platform and data transferred over it. Extendable in any way your business needs.

What do you dislike?

There is no stock management that works on multiple stores, stock management that is implemented by default works on the main warehouse and there is no possibility for managing warehouse for each store. This is important feature for many businesses. There are custom modules and extensions for this, but this feature should be included in Magento by default.

Reporting system does not work well on multi shops systems, does not shows correct data, especially in cases where there is a multi level users assignment system where for one territory there is Master user which divides territory on smaller parts to franchisee users and these franchisee can divide territory to smaller parts on distributors. In such cases report is taking sale data from each user level, not only from the last assigned and for the same sale you can have double or triple report for TAX and quantity.

Recommendations to others considering the product:

great eCommerce platform with a lot of available modules and extensions (free and paid). It is regularly updated by the Magento Developing team and it is in line with latest security updates. Customizable theme is one big plus since you can also make your shop with modern design look.

One thing that is important is that there must be some good PHP developer in-house or from some third party developing company that will install and configure the shop, and it is advisable this developers to install all modules that you would like to use since everything must be well tested before going live.

What problems are you solving with the product? What benefits have you realized?

We have modern shops.

Expandable system in any way we need

In line with all security steps

Possibility various payment options to be used

Easy to manage users, customers and orders

GDPR Compliant

Copy Review URL
Owner
Small-Business
(2-10 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"Magento really grew up!"

What do you like best?

Magento is a really flexible e-commerce platform, started to use it 4 years ago, since then I even created some modules for it.

If you are looking for a decent modular e-commerce solution, you know what to choose, Magento.

I was a little sceptic when I started using it, but its really great!

OK, you need skills, but with a PHP/MYSQL background you will manage easily.

What do you dislike?

Some module makers, cause I do not like to reinvent the wheel, are not always programming as clean and that give sometimes errors, which can give some headaches, the error reporting could be a bit more human readable.

Recommendations to others considering the product:

If you like to make an already perfect default e-commerce solution even better and like to program yourself, you're good to go!

What problems are you solving with the product? What benefits have you realized?

Online Webshops, speed, an awesome speed with Magento / Redis

Copy Review URL
Digital Marketing Manager
Marketing and Advertising
Small-Business
(2-10 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"Magento can be powerful, but also very unreliable."

What do you like best?

The powerful capabilities that can withstand companies with hundreds of products and variations. Magento is open source which is great for continued work on code for the platform to get better and better.

What do you dislike?

Magento is kind of like a DIY...you do not have a great "customer service" option if something goes wrong, and if you have a ton of products then something is bound to go wrong. We experience a lot of users that go to checkout and they get the "circle of death" spinning loader that does not allow them to check out. It is an issue that happens now and then but too often than we would like and who knows how much money was lost due to that.

Recommendations to others considering the product:

Research your company's or client's goals before deciding which platform to use for eCommerce. There are differences in each platform that will make a huge difference in accomplishing those goals.

What problems are you solving with the product? What benefits have you realized?

We have more control with Magento websites. We custom code websites anyway so for our eCommerce clients, this is a great source as far as having more control compared to BigCommerce, Shopify, etc. It's definitely something you want to research thoroughly though because BigCommerce works better for some of our other clients for different purposes.

Copy Review URL
CEO
Marketing and Advertising
Small-Business
(2-10 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"Fully featured ecommerce that you can support yourself... to a point"

What do you like best?

Powerful, many advanced features and of course open source so no pesky monthly fees. Excellent multilingual and multistore support. A large pool of Magento experts around the world who can help. Some excellent themes available for purchase at a reasonable fee and a wide range of plugins to extent functionality.

What do you dislike?

Needs to run on a powerful webserver to get the required response times. Every Magento expert I turned to told me I needed hours and hours to do each task I asked. Was very frustrating and in the end I learned to do it myself although there is certainly need for a tech person in the background and available to answer questions and help out where needed. This is not a plug and play system that you can setup and just let run.

Recommendations to others considering the product:

Make sure you have someone who can give you support at the terminal level and a fast server, preferably with something like Litespeed caching.

What problems are you solving with the product? What benefits have you realized?

Ability to create multiple stores on one back end without having to replicate software and multiply the management tasks. Turned out that I could install and maintain this myself without too much effort so the overall cost to implement was relatively low. I bought a theme and a couple of modules and integrated with facebook pixel tracking, google adwords and yotpo reviews.

Copy Review URL
Senior Graphic Designer, Marketing & Social Media
Food & Beverages
Small-Business
(11-50 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"Decent but Unwealdy"

What do you like best?

It's a great and versatile eCommerce platform, which gives plenty of flexibility and has support for a vast amount of features and products. Being open source, you have carte blanche to change whatever you want and are only limited by your skillset and imagination.

What do you dislike?

Although it is flexible and customisable, the Magento platform is overly complex and it's greatest strength - the huge support of third-party developers - is also it's greatest weakness. There is no central support and if Magento of any of its TP components break down, you are on your own.

It also becomes way too problematic if you have a large database. In our experience, a large MySQL database gives rise to a myriad of speed and indexing issues.

Recommendations to others considering the product:

Have a good team of developers behind you and make sure you log every implementation and change to the original code, because with every update of issue, you will need to unpick and re-implement what you have done before.

What problems are you solving with the product? What benefits have you realized?

That being said, the ability to have a huge database and host the thing on whatever server you like, has been a boon for us in the past as there are no monthly subscription fees to pay and we have been able to use the site unchanged for the last 5 years.

However, due to switching developers mid-term, we have found that as the original developer did not keep a log of changes/additions, we are unable to update Magento as this will make the bespoke code unusable.

Copy Review URL
Owner
Computer Software
Small-Business
(11-50 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"Excellent platform for creating ecommerce sites for clients"

What do you like best?

The software is highly extensible if you are qualified. It's very powerful and flexible. With the right hosting in place it can also be very fast. The admin are is easily customizable without recreating the user experience for each new page. The filtering on admin grids is excellent.

What do you dislike?

Magento 2 is still pretty buggy. That has been frustrating during our first migrations. But it seems to be getting better with each new release. It can be slow if you don't have a good hosting environment.

Recommendations to others considering the product:

My biggest recommendation is to not go cheap on the hosting. Get a good solid hosting environment managed by Magento experts. Hire a certified developer. Make sure you do all custom work in the proper way so that you can upgrade with less stress in the future.

What problems are you solving with the product? What benefits have you realized?

Building ecommerce platforms for clients. We are able to solve their business problems since Magento allows us to spend more time working on their custom needs and our designers can focus on the theme designs.

Copy Review URL
Brand and Technology Manager
Small-Business
(11-50 employees)
Validated Reviewer
Review Source
Copy Review URL

"Powerful Solution for savvy users"

What do you like best?

Magento Open Source offers extensive configuration options and lots of cart functionality out of the box. Once configured you will find that the default themes and flows are adequate for pushing cart sales and directing your customer through the process to a successful transaction. I have also found that the cart runs very well on hardware spec that are less than recommended and lower cost cloud servers work well.

What do you dislike?

Theming, or even making small changes to the look and feel of the site require an extensive knowledge of web technologies. While updates and security patches are frequent, I have found that installing the patches to be a hassle with a high failure rate as well.

Recommendations to others considering the product:

I have tried several big name products, both hosted and self-hosted, and can say that the value is definitely with Magento. Other products are easier to setup and initial implementation is faster, but benefits and long term use is much better on the Magento platform.

What problems are you solving with the product? What benefits have you realized?

Provide a robust online shopping cart without the cost of a hosted solution.

Copy Review URL
President, Designz23 Marketing and Development
Small-Business
(2-10 employees)
Validated Reviewer
Review Source
Copy Review URL
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Magento Is Great For Building Highly Customized Online Stores"

What do you like best?

Magento's open source version is free to download install and customize., saving you money especially if you know a bit of html and php. Like all "open source" shopping carts, you own and control the complete code on your own hosting account, and are free to do whatever you'd like with it, change it in any way that you can image. Download other developers' "ad ons", read, learn, and understand many ways to customize your shopping cart website to your own liking.

What do you dislike?

The support for the open source version is lacking. Although the user base is very large, the quality of the user base comments and replies you get might not be as easy to obtain, understand, or replicate the exact same issue in the same way.

Recommendations to others considering the product:

Use a template right from the start for a fast setup and install that already has the design you want.

What problems are you solving with the product? What benefits have you realized?

Magento transforms my clients' brick and mortar retail stores into ecommerce websites with complete online purchasing and inventory.

Copy Review URL
Global Director Marketing Automation
Machinery
Enterprise
(5001-10,000 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"End of the Road for Self-Hosted E-commerce Solutions?"

What do you like best?

Clearly, as an e-commerce solution that you can configure and design to your heart's content, Magento Community edition has a lot to recommend it. There's a lot of plugins, wide support and resources available out there, and a lot of existing customers. To have a reasonably close to enterprise standalone e-commerce solution, it isn't terrible. It has a lot of decent features that check the box for most basic store needs.

What do you dislike?

Reporting is pretty basic and can't be customized in any way.

Using it as a self-hosted solution has its share of concerns including security and updates. No matter who you are a business, you are at risk of having your instance tolled and probed for weaknesses if you aren't 100% up to date. These days, the risk of being compromised is so great, you have to ask yourself if it's a good idea anymore to be using a solution that you have to host yourself, instead of a cloud solution.

What problems are you solving with the product? What benefits have you realized?

We brought e-commerce online in a relatively short period of time and have kept it running quite successfully for a long time.

Copy Review URL
Small-Business
(2-10 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"Fantastic for control freaks and tekkies"

What do you like best?

Scalability.

Customisability.

Amount of third party integrations and modules.

Number of themes and templates.

What do you dislike?

Steep learning curve.

Now owned by eBay - makes me feel insecure as to the future of the open source model and the separation between ebay, paypal and their other interests.

Competition law issues and conflict of interests for ebay to own this sector as well as owning the worlds biggest marketplace - most magento shop owners and site operators are competing with ebay and ebay sellers - this is a serious issue.

We may be controlled by ebay and our successes dictated by their development of magento, which will inevitably be head to head in terms of priorities, when looking at the small traders.

Ebay could wipe out most competition for their marketplace if they later choose to bring magento community / open source model to an end. Thereby forcing online consumers to shop on ebay marketplace, and so ebay will benefit from commissions on sales there.

MARK MY WORDS - this will happen - and this is why they bought magento out.

This is precisely how large American corporations work - and how they succeed at dominating global industry.

Recommendations to others considering the product:

Ease of use.

Administration requires complexity and knowledge and tech savvy users.

Not necessary for small shop owners who do not have IT skills or IT admin staff.

Overly complicated in most cases for such users.

What problems are you solving with the product? What benefits have you realized?

Free access for the common man and everyday person ie no barriers to entry - to be able to compete with major companies, utilising highly scalable, well developed e-commerce software at no cost.

Copy Review URL
Owner and Manager
Small-Business
(2-10 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"The robust eCommerce experience"

What do you like best?

Very good working platform with one of the largest community. You can use it for almost everything in eCommerce as it is extremely customizable and extendable. There is an extension for almost everything you want. The new 2 version is also much better looking and optimised.

What do you dislike?

The main disadvantage comes from its main advantage: being too complex make it too clumsy. You need really a good hardware to make your store fast enough. Caching helps a lot, but there is room for improvement.

Recommendations to others considering the product:

Think about developer if you plan customizations.

What problems are you solving with the product? What benefits have you realized?

We sell online and use Magento for our online store. The biggest benefit for us is customization, extendability and integration with other systems.

Copy Review URL
Product Manager
Internet
Small-Business
(11-50 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"Immensely in depth program but hard to customize"

What do you like best?

I love how in depth this program is and how it seems like they thought of almost everything that you would need to use for an e-commerce business. The product structure is straight forward. Also helpful that I used this at more than one company and my experience with it helps when applying for jobs.

What do you dislike?

I loathe that they haven't figured out a better way to upload products or images. The import/export feature is horrible and not helpful. Unless you are versed in magento and have prior knowledge it is really hard to teach someone else how to use these features. The export of products is just useless and there is no feature to upload images which becomes tedious and time consuming.

What problems are you solving with the product? What benefits have you realized?

W are using them for our CMS as well as all ecommerce data for customers, orders, gift cards, promotional codes, product creation. It is nice to have all of this in one main dashboard that all customer service reps can use.

Copy Review URL
Founder & Managing Director
Internet
Small-Business
(11-50 employees)
Validated Reviewer
Review Source
Copy Review URL
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Hands down best in features and scalability. "

What do you like best?

No matter how you look at it Magento is the most feature-rich out of the box and scalable platform there is on the market. You could spend weeks, countless hours, and thousands of dollars playing with the other platforms out there but in the end, they won't hold up to Magento when it's built right.

Almost limitless configurations, open source, tiered pricing groups, product scheduling, product staging & preview, grouped products, bundled products, single page dynamic checkout, full page caching, RMA, shipping, inventory management, and more right out of the box.

What do you dislike?

It does require a developer even if you're savvy enough to get it up and running on your own and you install and set up all your extensions you're going to run into what we call (conflicts), some people call bugs. That developer is going to come in handy and they're worth the money because they can get things fixed relatively quickly.

Recommendations to others considering the product:

You should choose Magento if you are wanting a platform that can scale as your business grows. When you weigh out the pros, cons, and costs versus the other platforms you're going to come in cheaper using Magento. The majority of the other platforms on the market are SAAS based and thus and feature enhancements, improvements, or integrations are going to be extra and also SAAS. Remember that SAAS is for the life of the store, meaning as long as you host the store on a SAAS based platform such as Shopify, Big Commerce, Mivo, Demandware, etc, the more it's going to cost you in the long run.

Do your homework and I think you'll agree.

What problems are you solving with the product? What benefits have you realized?

Content staging, product scheduling, B2B features, and the ability to run multiple domains/stores from one instance of Magento.

Copy Review URL
President, Director
Small-Business
(2-10 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"Robust but complex"

What do you like best?

We like the versatility and open source nature of this product and have customized it with tools critical to the unique nature of our business. I like the versatility of the tax rules I can apply, as well as the detailed and customized way I can manage listing complex as well as simple products. I LOVE how Google responds to the format of this platform. I like the options around payment methods as well as shipping methods, which are critical to the way we do business. I also like the coupons and tools we can add to this platform to make the marketing fit our needs.

What do you dislike?

The security of a PHP site is not for the light of heart, and the vulnerabilities are many. I wish we had known more about this software sooner, and we would have built the site differently - using more attributes instead of custom code, Some of the modules we can buy are not wonderful, so I wish Magento did more to grade the quality of the modules out there. I don't expect you to exactly be Apple, but absolutely no grading or quality credentialing is a rocky road. I don't like HOW MANY FOLDERS THERE ARE. That's a runaway train and makes it hard on everyone.

Recommendations to others considering the product:

big budget for development

What problems are you solving with the product? What benefits have you realized?

We run a rental service that ships, so customization is key. We have been able to make this work for our unique business needs with Magento, and find that the detailed tools are valuable to our rental business.

Copy Review URL
Web Developer / Web Designer
Automotive
Small-Business
(11-50 employees)
Validated Reviewer
Review Source
Copy Review URL

"Robust but heavy"

What do you like best?

Magento provides robust, powerful support for a variety of needs that the common merchant would require. Multi-store management, solid SEO support, import/export product management, and caching for performance support.

What do you dislike?

Magento is heavy - very heavy. Before you can even consider using Magento you will need to have your hosting provider and dedicated server picked. In addition to that, Magento relies very heavily on XML documents to manage its settings. As a PHP developer, I find this reliance on XML a perplexing choice when data formats such as JSON are much less verbose, and as a result, smaller. Even YAML would be a better choice.

Recommendations to others considering the product:

Consider Bigcommerce if you have robust e-commerce needs.

What problems are you solving with the product? What benefits have you realized?

I was involved with a company that relied solely on its Magento-powered web presence. Due to the huge catalog of products we were able to leverage Magento’s stability and SEO features to support the business financially.

Copy Review URL
Director
Information Technology and Services
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"Powerful & reliable e-commerce solution"

What do you like best?

Magento biggest benefit is, it's an free open source and has a lot's of online communities and forums to help with lots of examples. Magento has lots of magento connects, themes and it's so vastly used platform that you'll get lots of developers for your customization needs.

Magento is best platform for small and mid sized e-commerce stores with lots of inbuilt features like detail reporting, product customization, checkout process, cart, coupons, gift cards, return & exchange etc.

It's the best platform for your ecommerce store.

What do you dislike?

If you're lacking technical skills, it's not good for you. You need somewhat technical skills to manage it or you need a technical person or team with PHP/MySQL expertise. Also you need a good server to run magento store, you cannot run it on shared server.

You will have to be very careful when an new version is released of a plugin. Sometimes the 3rd party plugins create problems because of version conflict.

If you have technical person in your team or if you've expertise in PHP/MySQL then this is the best platform for e-commerce store.

Recommendations to others considering the product:

First read, understand and test it completely before going live. It takes time to learn but the end result is very satisfying if you have learn it.

Just make sure you have some technical person in your team with good server to sustain.

What problems are you solving with the product? What benefits have you realized?

We're an e-commerce agency, we develop e-commerce store for our clients. We're using this platform and our customers are very satisfied with this platform. Best part is, it is highly customizable and has lots of 3rd party plugins and themes are available online.

Copy Review URL
Owner
Information Technology and Services
Small-Business
(2-10 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"Magneto Help us a lot in developing great e-commerce stores for our clients"

What do you like best?

Magneto community edition is the best platform for small and mid sized segments, it has everything you need. It's a great platform which contain everything Customer management, customizable products, downloadable products, multi lang. support, multi store support, coupons, customizable checkout options etc.

Magento has thousands of Magneto connects, themes. It's very easy to customize it as per your needs with the helps of these plugins and themes.

It's highly customizable open source and best for e-commerce platform.

What do you dislike?

It is not the user friendly tool, if you lack technical skills. It's better if you have some Php/MySql expert in your team for customization. Sometimes the platform leaves you vulnerable to plugins incompatibilities when an new version is released. You also need at least VPS hosting, you can't survive on shared hosting for magento.

However, with proper knowledge of magneto if a very powerful open source for e-commerce store.

Recommendations to others considering the product:

It's not recommended for very small stores who has less then 100 products, if you're mid sized store, go for it. It will cater every need of yours, but make sure to have a technical person in your team and a good server.

What problems are you solving with the product? What benefits have you realized?

We're developing e-commerce stores for our clients, and giving them e-commerce sales and support.

Helping Indian e-commerce market, which is growing at a rapid pace. Our customers love this platform.

Copy Review URL
Senior Digital Analyst
Pharmaceuticals
Enterprise
(1001-5000 employees)
Validated Reviewer
Review Source
Copy Review URL

"Magento open source experince"

What do you like best?

It offers both robustness and flexibility but just have a detailed requirement analysis first in place and with some platform studying. Also, there many ready built plugins available that can be used to fulfill your needs. For example, the marketplace has many plugins including digital marketing such as SEO, online advertising, email marketing and social. Also, you can find accounting and finance related plugins and user experience related tools as dozens of themes. To complete the cycle, you can check payment integration as PayPal.

What do you dislike?

Apart from both learning experience curve, I believe it is a good tool for e-commerce business. Also, it needs significant performance optimization. Either you pay premium support or be ready to invest a lot of time to do it yourself.

Recommendations to others considering the product:

I recommend Magento to users who work on a large-scale project when you consider robustness and tailoring.

What problems are you solving with the product? What benefits have you realized?

Flexibility to have tailored customizations. Either your own customization or with many available plugins, you can tailor according to your needs. I worked with a team and built an e-commerce platform with significant customization in the billing cycles.

Copy Review URL
A
Small-Business
(2-10 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"Powerful but clunky and high-maintenance"

What do you like best?

Magento has a lot of features, some great themes, and frankly makes a professional-looking ecommerce website that makes our company seem much bigger than it is.

What do you dislike?

Many of what you might consider basic features are only available as third-party plugins and while they may work great individually, they frequently don't play well together. If you do not have a dedicated developer, be prepared to pay a not-insignificant amount to hire someone to work on your site. If you only need a simple site, this won't apply to you, but then you also have no reason to use Magento when simpler, more stable products are available.

Recommendations to others considering the product:

If you need it, you need it. There doesn't seem to be anything as broadly configurable short of coding your own ecommerce system from scratch. That said, if you don't need it, avoid it. It's a headache.

What problems are you solving with the product? What benefits have you realized?

We outgrew our previous ecommerce platform and we made the move to developing a Megento-based site. Our business has a wider range of products and services than most, and the smaller platforms were not configurable enough for our needs.

Copy Review URL
E-Commerce Specialist
Mechanical or Industrial Engineering
Validated Reviewer
Review Source
Copy Review URL

"Great for customization"

What do you like best?

Magento is a great software for big online business. You can easily get what you want to be in your website. No need to install too much plugins because it was already there, you just need to ON/OFF it, easy updating,uploading and execution of promos but ofcourse it really needs a skilled and knowledgeable person to handle this cause it was so complex.

What do you dislike?

After 5 minutes I'm already signed out. I have an experience while updating one image of our item due to net connection then I was redirected to log in and so happen that my uploaded photo didn't updated, sadly I need to begin again nevertheless this software is great!

What problems are you solving with the product? What benefits have you realized?

Once our dev team accidentally upload wrong pricing in our products but within a couple of minutes they solve it and immediately reflects in our website

Copy Review URL
Freelance Developer and Consultant
Museums and Institutions
Small-Business
(11-50 employees)
Validated Reviewer
Review Source
Copy Review URL

"E-commerce Simplified and Made Beautiful"

What do you like best?

Magento is about is good as it gets for off the shelf e-commerce plat forms. The front end templates are robust and elegant and the backend UI is pleasure to work with. One gets the immediate feeling that great thought and planning went into making Magento a platform that just about anyone can easily adopt in their web presence. Under the hood Magento really shines as well, the MCV architecture along with a CLI tool (although more complex in version 2) is really a developers delight.

What do you dislike?

Sites can grow into huge platforms and file systems, thus some more robust backend file management tools would be very welcomed, although noting that a developer with decent bash scripting or powershell experience cant over come. I would like to see some more 3rd extensions for various LAMP/LEMP/IIS caching made available.

Recommendations to others considering the product:

Consider developing your own theme from the ground up. In the long run The return on investment might be greater than using a commercial theme.

What problems are you solving with the product? What benefits have you realized?

Rapid development, ease of use, and almost instant ROI. Many commercially themes and templates are available for rapid launch awith unique banding which is a good option to get started, but investment in development hours will be needed in the log run to produce a more unique and heavily branded UI/UX. Good new is the platform framework is ready to expand and grow when the owner is.

Copy Review URL
Chief Information Officer
Business Supplies and Equipment
Small-Business
(11-50 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"Magento -- With Great Power Comes Great Responsibility"

What do you like best?

If you dream it, and have very good programmers, you can create it and make it so

What do you dislike?

You need programmers and seemingly every time something new is installed it requires customization. This causes conflicts and more development work. You definitely need a strong testing platform and you will have some down time on your live platform

Recommendations to others considering the product:

Develop a strong relationship with a developer or a development company that specializes in Magento.

What problems are you solving with the product? What benefits have you realized?

We use Magento as the center of our ecommerce world. All markets connect and we have 4 magento store fronts. Our ERP is embedded in Magento and we have created a full suite of reporting tools.

Copy Review URL
Application Support Engineer
Industrial Automation
Small-Business
(11-50 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"Extremely Powerful Ecommerce Solution"

What do you like best?

Magento is delivered as a fully functional webcart from the time you install it on your webhost. We were able to launch our first Magento store with very little engineering time, and the multitude of themes, extensions, and modules make it an extremely robust ecommerce solution. As an open source solution, you have full access to the codebase which is great for customizing the functionality of your site.

What do you dislike?

Unfortunately, the extensible nature of the platform leaves you vulnerable to module/extension incompatibilities and version lock when an new Magento version is released. You definitely want to have a Magento developer handy or be comfortable working with PHP and mySQL yourself to have long-term success with this platform.

What problems are you solving with the product? What benefits have you realized?

We adopted Magento CE to build our ecommerce offering. As a distributor for various hardware manufacturers, our Magento-based store has definitely helped us extend our reach and gain many new customers.

Magento has everything baked into it: product management, customer administration, order management. We've been able to further extend the system with a third-party ERP solution to reduce the amount of time it takes to process orders. Due to our Magento solution, we can process payment and ship an in-stock order in about 10 minutes. Compared to traditional B2B/offline order processing, that alone is huge.

Copy Review URL
UM
Enterprise
(1001-5000 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"Magento is nice for small businesses, but has many limitations"

What do you like best?

Out of the box Magento is pretty neat for a small business. It can set up your products and categories pretty easily, and makes it easy to add seo data like meta descriptions and keywords in a text box. No major knowledge of html is needed.

What do you dislike?

As a search analyst the search configuration is very limited. We were able to utilize the SOLR platform, but only by weighting attribute fields in a 1 - 5 basis. Also, there is no major thesaurus library, everything must be done on a per term basis. Same with URL redirects.

Recommendations to others considering the product:

Only for small businesses that do not want too much customization. If you plan to customize, plan to have a dev team at the ready.

What problems are you solving with the product? What benefits have you realized?

I did not work for the company before they had switched to this platform. I came from a company that used Oracle Endeca. Endeca had many more available options for the search world.

Copy Review URL
AI
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"Easy to use e-commerce platform"

What do you like best?

I like Magento because of its simplicity. e-commerce is one of the growing business and providing an open source software for such businesses, in itself is wonderful. Since Magento is open source (though it has paid version as well), it can easily be customized as per the needs. I think Magento is one of the fastest growing platforms in the e-commerce industry.

Magento has three different versions: Magento Go, Magento opensource and Magento Enterprise. One of the best features of Magento which makes it different from its competitors is its multistore functionality. So basically, if you sell two completely different variety of products, you can do it very easily with Magento. Everything from the backend to inventory management, logistics everything is under one roof.

Magento is also very good for search engine and very robust. You can customize it in a very customizable way.

What do you dislike?

Though Magento is a very powerful platform and comes with an opensource version also, it also has few issues as well and one of them is to set up Magento on a new server. It's quite tedious to set up Magento. I have faced some issues while setting it up but those were due to some additional entries in my host file. However, I think Magento should be able to solve these issues on its own.

Recommendations to others considering the product:

I would certainly recommend Magento to everyone.

What problems are you solving with the product? What benefits have you realized?

I am using to do our day to day business.

Magento Open Source Features

  • Storefront Design Tools
  • Recommendations / Personalization
  • Promotions and Discounts
  • Abandoned Cart Tools
  • Product Reviews
  • SEO

Magento OS User Ratings

6.6
Ease of Use
Average: 8.4*
6.3
Quality of Support
Average: 8.2*
6.1
Ease of Setup
Average: 7.9*
* E-Commerce Platforms Category
Do you work for Magento OS?

Magento OS Categories on G2

Top Rated Magento Open Source Alternatives