Aloware is an Intelligent Call and SMS Tracking platform. Track & analyze calls, text customers and engage with prospects in real time.

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Showing 3 Aloware reviews
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Aloware review by Administrator
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Verified Current User
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"Customer service like no other "

What do you like best?

Anoosh was very attentive to the needs of our firm. Always available to answer questions and guide us through the implementation of our campaigns. Moreover, the pricing is very fair considering the quality of service we receive. I would recommend this to property managers of the real estate industry. Great way to keep track of calls and messages from the tenants of your respective properties. I have not had any issues with the product thus far. Extremely satisfied to say the lease.

What do you dislike?

There is nothing we dislike at the moment.

What business problems are you solving with the product? What benefits have you realized?

Communication issues with clients. Call monitoring and tracking. We are much more organized now that we can organize our clients into different campaigns.

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Aloware review by Administrator
Validated Reviewer
Verified Current User
Review Source

"Advanced Routing/Tracking and Great support"

What do you like best?

The ability to cater to my company personal needs and be open to new ideas of expansion of their services.

What do you dislike?

How long it took me to finally find them in the marketplace! Our company could have saved a lot of money by finding this service a year ago :)

Recommendations to others considering the product

Act fast, you will save $

What business problems are you solving with the product? What benefits have you realized?

Ability to provide our Buyers logins to track calls delivered to them. Sophisticated routing solutions to Buyers and solved many reporting and lost call revenue.

What Contact Center Infrastructure solution do you use?

Thanks for letting us know!
Aloware review by Administrator
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Dynamic, powerful call tracking system with many integration options"

What do you like best?

I can track all my leads at one dashboard.

Setting up of the system is very easy and it has lots of features to manage leads.

The dashboard is very clear and interactive.

What do you dislike?

As of now nothing, the system works beautifully.

There is a learning curve to understand the advanced features.

What business problems are you solving with the product? What benefits have you realized?

Getting all leads at one dashboard to monitor our advertising budget.

It has benefitted by pinpointing our weak campaigns.

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