I really like Surfe's native integration with Salesforce, which is much smoother than what I've experienced with other platforms. The breadth of contact info is impressive, and the accuracy is above standard due to its wider database. I also find the Google Chrome integration very user-friendly, and I use it all day as it makes getting contacts and getting started super easy. Additionally, Surfe's database is wider and pulls from multiple sources, which is beneficial compared to competitors who often have regional gaps. The integration with Salesforce speeds up processes by minimizing manual effort, which is fantastic. Setting up Surfe was super easy too. Review collected by and hosted on G2.com.
Overall, I think it’s a really useful tool and better than a lot of the alternatives I’ve tried. One thing I’d love is a little more control over which company it pulls someone’s contact details from. Every now and then, details can be outdated or linked to a different company, but that’s understandable and usually easy enough to fix. The only time it becomes a little tricky is when someone is connected to two companies. For example, they might work for company B but also be involved with company A as a trustee or non-executive director. Even if I’ve linked them to company B in the app, it can sometimes return their company A email, and I haven’t found a way to ask it to try company B instead. It would also be helpful if I could flag when an email has bounced and ask it to look for another possible address, as rerunning the search will usually return the same details. Even just being able to choose which company to search against, or view any alternative details available, would be really useful. It’s a relatively small thing, but would make an already very good tool even easier to work with. Review collected by and hosted on G2.com.
