--- title: Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) Reviews meta_title: 'Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 87 reviews by the users' company size, role or industry to find out how Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 87 scale: '5' date_modified: '2026-07-13' parent_category: name: Nonprofit url: https://www.g2.com/categories/nonprofit --- # Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) Reviews **Vendor:** Salesforce **Category:** [Nonprofit CRM Software](https://www.g2.com/categories/nonprofit-crm) **Average Rating:** 4.1/5.0 **Total Reviews:** 87 ## About Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) 1) At Salesforce.org, we believe technology when used for good can change the world. It is the most powerful equalizer of our time, providing access to data, knowledge, and above all, connections. Salesforce.org (http://salesforce.org/) offers solutions built on the Salesforce platform, designed for the needs of nonprofits, educational institutions, and foundations. As a social enterprise, the more missions our technology supports, the more we’re able to invest back into innovation and communities, creating an endless circle of good. 2) The Nonprofit Cloud offers nonprofits solutions in: \* Fundraising \* Reporting and Analytics \* Income Management \* Donor Engagement \* Donation Management \* Marketing Communications and Engagement \* Personalized Journeys \* Marketing Automation \* Community Portals \* Attribution & AI \* Program Management and Service Delivery \* Program Delivery \* Grants Management \* Impact Measurement \* Volunteer Management \* Advocacy \* Hotline/Helpline Management \* Case Management \* Project Management \* Salesforce.org (http://salesforce.org/) also offers Foundations and grantmaking nonprofits outbound grants management solutions. 3) The Nonprofit Cloud has solutions to help you manage and deliver your programs and services, raise more funds, engage more effectively with your stakeholders, and understand and share your impact all on a single technology platform. And you don't have to go it alone. Nonprofits have unique technology needs so Salesforce.org (http://salesforce.org/) offers Success Services for: \* Always-on expertise: learn from the people who know Salesforce best \* Data-driven insights: plan your strategic roadmap \* Design-led innovation: create experiences that delight your constituents We also have an incredible ecosystem of implementation partners with subject matter expertise to help you get your system configured right the first time and up and running quickly and effectively. Nonprofits everywhere are choosing the #1 CRM platform over Salesforce competitors like never before. Join them. \* 89% of Salesforce.org customers say Salesforce has helped improve their ability to achieve their mission \* +49% faster response to constituents \* +24% donor retention \* -32% service and support costs \* -17% cost per dollar raised ## Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) Pros & Cons **What users like:** - Users appreciate the **customizability** of Agentforce Nonprofit, enhancing fundraising and program management with tailored features. (2 reviews) - Users appreciate the **customizability** of Agentforce Nonprofit, allowing tailored solutions for diverse fundraising and program needs. (2 reviews) - Users appreciate the **customizability and extensive features** of Agentforce Nonprofit, enhancing fundraising and program management seamlessly. (2 reviews) - Users appreciate the **customizable CRM integration** in Agentforce Nonprofit, enhancing program management and operational efficiency. (1 reviews) - Users appreciate the **ability to house information** easily for quick retrieval and efficient access. (1 reviews) - Users value the **effective tracking of donations and volunteers** with Agentforce Nonprofit, enhancing their fundraising efforts. (1 reviews) - Donor Tracking (1 reviews) - Easy Access (1 reviews) - Users love the **customizable features** of Salesforce Nonprofit Cloud that streamline fundraising and program management. (1 reviews) - Fundraising Efficiency (1 reviews) **What users dislike:** - Users find the **confusing terminology** in Agentforce Nonprofit challenging, but training helps mitigate issues. (1 reviews) - Users find the **difficult learning curve** of Agentforce Nonprofit challenging due to its unique features compared to other SF products. (1 reviews) - Users find the **difficult learning curve** challenging, as it differs from other Salesforce products. (1 reviews) - Users find the **expensive fees** and aggressive billing process a significant drawback of Agentforce Nonprofit. (1 reviews) - Users express frustration with **high fees** and an aggressive billing process that detracts from their overall experience. (1 reviews) - Users find the **learning curve challenging** , as Salesforce Nonprofit Cloud differs from other Salesforce products. (1 reviews) - Payment Issues (1 reviews) - Poor Customer Support (1 reviews) - Users find that while **training is required** , it effectively helps in managing data and reduces confusion. (1 reviews) ## Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) Discussions - [What's the next five year plan for Salesforce.org Nonprofit Cloud?](https://www.g2.com/discussions/what-s-the-next-five-year-plan-for-salesforce-org-nonprofit-cloud) - 1 comment, 1 upvote - [Do you think that Salesforce is a great tool but need a big improvement on its user interface?](https://www.g2.com/discussions/do-you-think-that-salesforce-is-a-great-tool-but-need-a-big-improvement-on-its-user-interface) - 1 comment, 1 upvote - [How can Salesforce help non profits?](https://www.g2.com/discussions/how-can-salesforce-help-non-profits) - 1 comment - [View Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) pricing details and edition comparison](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-13+15%3A22%3A24+-0500&secure%5Bsession_id%5D=5acf5dd1-2059-42e8-a5fc-c62255487373&secure%5Btoken%5D=7d523d38d4eec967d01bfcbfcce259ea98634c4957b5296606de1568a6ad7efb&format=llm_user) ## Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) Integrations - [Constant Contact](https://www.g2.com/products/constant-contact/reviews) ## Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) Features **Administration** - Reporting - Interaction Tracking - Automation - Donor Profiles **Platform Basics** - Reporting - Interoperability - Performance **Administration** - User Dashboard - Donor Profiles - Reporting - Templates - Customization **Constituent Management** - Constituent Profiles - Online Portal - Donor Communications **Proposal Management** - Form Building - Review Tools - Grantee Portal - Attachments - Task Management **Volunteer Management** - Opportunity Listings - Volunteer Tracking - Volunteer Scheduling - Volunteer Profiles - Document Management **Fundraising** - Campaign Management - Online Donation Portal - Event Planning - Recurring Donations - Peer-to-peer Fundraising - Mobile Capabilities **Case Management** - Client Intake - Outcome Measurement - Form Builder **Donor Management** - Moves Management - Pledge Tracking - E-Document Storage - Acknowledgments & Communications **Marketing Automation** - Email Marketing - Lead Management - Campaign Management - Marketing ROI Analytics **Fund Tracking** - Disbursements - Grant Allocations - Email Notifications **Engagement & Communication Tools** - Gamification - Mass Messaging - Donation Pages - Mobile Application **Marketing** - Email Marketing - Direct Mail Tools **Platform Additional Functionality** - Mobility - Messaging **Interoperability** - Event Tracking - Gift Tracking - Fund Accounting **Workflow Automation** - Donor Prospecting - Data Entry - Task Delegation **Impact & Outcomes** - Program Evaluation - Data Analytics - Ad Hoc Reporting - Dashboards **Administration** - CRM Integration - Dashboards & Analytics **Platform Data** - Dashboard - Alerts and Notifications **Reporting & Analytics** - Reporting - Dashboards - Automated Reports **Grant Prospecting** - Funder Lists - Automated Responses **Integrations** - Accounting - Fundraising - Grant Management - Sales POS **Compliance** - Eligibility Screening - Auditing **Integrations** - Fund Accounting - Donor Management **Agentic AI - Nonprofit CRM** - Autonomous Task Execution - Cross-system Integration ## Top Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) Alternatives - [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) - 4.6/5.0 (883 reviews) - [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) - 4.2/5.0 (428 reviews) - [Bonterra EveryAction](https://www.g2.com/products/bonterra-everyaction/reviews) - 4.3/5.0 (280 reviews)