--- title: Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) Reviews meta\_title: 'Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 87 reviews by the users' company size, role or industry to find out how Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) works for a business like yours. aggregate\_rating: rating\_value: 4.1 review\_count: 87 scale: '5' date\_modified: '2026-08-17' parent\_category: name: Nonprofit url: https://www.g2.com/categories/nonprofit --- # Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) but has limited features. Are you part of the Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! 1) At Salesforce.org, we believe technology when used for good can change the world. It is the most powerful equalizer of our time, providing access to data, knowledge, and above all, connections. Salesforce.org (http://salesforce.org/) offers solutions built on the Salesforce platform, designed for the needs of nonprofits, educational institutions, and foundations. As a social enterprise, the more missions our technology supports, the more we’re able to invest back into innovation and communities, creating an endless circle of good. 2) The Nonprofit Cloud offers nonprofits solutions in: \* Fundraising \* Reporting and Analytics \* Income Management \* Donor Engagement \* Donation Management \* Marketing Communications and Engagement \* Personalized Journeys \* Marketing Automation \* Community Portals \* Attribution & AI \* Program Management and Service Delivery \* Program Delivery \* Grants Management \* Impact Measurement \* Volunteer Management \* Advocacy \* Hotline/Helpline Management \* Case Management \* Project Management \* Salesforce.org (http://salesforce.org/) also offers Foundations and grantmaking nonprofits outbound grants management solutions. 3) The Nonprofit Cloud has solutions to help you manage and deliver your programs and services, raise more funds, engage more effectively with your stakeholders, and understand and share your impact all on a single technology platform. And you don't have to go it alone. Nonprofits have unique technology needs so Salesforce.org (http://salesforce.org/) offers Success Services for: \* Always-on expertise: learn from the people who know Salesforce best \* Data-driven insights: plan your strategic roadmap \* Design-led innovation: create experiences that delight your constituents We also have an incredible ecosystem of implementation partners with subject matter expertise to help you get your system configured right the first time and up and running quickly and effectively. Nonprofits everywhere are choosing the #1 CRM platform over Salesforce competitors like never before. Join them. \* 89% of Salesforce.org customers say Salesforce has helped improve their ability to achieve their mission \* +49% faster response to constituents \* +24% donor retention \* -32% service and support costs \* -17% cost per dollar raised * * * Seller [Salesforce](https://www.g2.com/sellers/salesforce) Discussions [Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) Community](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/discuss) Languages Supported Danish, German, English, Finnish, French, Italian, Japanese, Korean, Dutch, Norwegian, Portuguese, Russian, Spanish, Swedish, Thai, Chinese (Simplified) Solution Type All-in-One Overview by Lindsay Vong (Senior Lead, Strategic Campaigns - Salesforce.org) Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 4 months ### Return on Investment 17 months [ View More Pricing Information ](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/pricing) ## Top-Rated Alternatives [ ![Bloomerang CRM](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bloomerang CRM") Bloomerang CRM 4.6/5(917) ](https://www.g2.com/products/bloomerang-crm/reviews) [ ![Neon CRM](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neon CRM") Neon CRM 4.2/5(438) ](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) [ ![Bonterra EveryAction](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bonterra EveryAction") Bonterra EveryAction 4.3/5(284) ](https://www.g2.com/products/bonterra-everyaction/reviews) [ View All Alternatives ](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/competitors/alternatives) ## Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) Integrations (1) What do users say about integrations? Verified by Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) ![Verified User in Pharmaceuticals](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Pharmaceuticals") EP Verified User in Pharmaceuticals Small-Business (50 or fewer emp.) 3/10/2026 "A Win-Win Start: 10 Free Licenses to Try Before You Invest" 5/5 What do you like best about Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)? What is most helpful is the first 10 licenses are free so they give back by helping you get a solid start. You get to try out the software before you invest heavily. This is a win-win. Review collected by and hosted on G2.com. What do you dislike about Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)? The donation management process can be confusing at times because some items are relabeled from the standard Salesforce objects. That said, after using it repeatedly, it does get easier to navigate. Setting up person accounts can be tricky as well, so it’s important to make sure you choose and configure the right data model from the start. Review collected by and hosted on G2.com. What problems is Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) solving and how is that benefiting you? It helps me stay in contact with the individuals and organizations that donate the most, and it also helps facilitate and manage the donation process. It removes some of the complexity from fundraising by making it easier to manage volunteers and keep track of donors. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Tanya L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tanya L.") TL Tanya L. Finance Manager Small-Business (50 or fewer emp.) 1/15/2026 "Great for Storing Info, but Implementation Needs Work" 2/5 What do you like best about Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)? Ability to house information for retrieval and access. Review collected by and hosted on G2.com. What do you dislike about Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)? The implementation and customer service is not the best and the billing process is aggressive. Review collected by and hosted on G2.com. What problems is Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) solving and how is that benefiting you? Ability to house and retrieve relevant information for a team that has a hybrid remote schedule. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Julio E. R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julio E. R.") JR Julio E. R. Gerente de Servicio al Cliente Real Estate Mid-Market (51-1000 emp.) 12/9/2025 "Effortless Donation and Volunteer Tracking" 5/5 What do you like best about Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)? It helps keep tabs on donations and voluntaries. Review collected by and hosted on G2.com. What do you dislike about Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)? It does that some time to get the hang of it since it is slightly different from other SF products. Review collected by and hosted on G2.com. What problems is Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) solving and how is that benefiting you? It helps keep tabs on donations and voluntaries. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise. G2 IconCurrent UserValidated ReviewerSource: G2 invite ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") UN Verified User in Non-Profit Organization Management Small-Business (50 or fewer emp.) 10/16/2025 "Still New to NPC, But Loving It So Far" 2.5/5 What do you like best about Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)? Still new to the nonprofit cloud but it’s been promising based on recent conversations. Review collected by and hosted on G2.com. What do you dislike about Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)? N/A - since we are new to Nonprofit Cloud, I have no thoughts on this at this point. Review collected by and hosted on G2.com. What problems is Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) solving and how is that benefiting you? This is to be determined. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Sridevi A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sridevi A.") SA Sridevi A. Developer Small-Business (50 or fewer emp.) 10/21/2024 "My Non Profit Cloud Product Experience" 4/5 What do you like best about Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)? Salesforce Nonprofit Cloud (NPC) is a powerful CRM platform designed specifically for nonprofits. Program management app have lot of features that can streamline programs, benefits types and disbursements and gift transactions. we can edit all features to the app depending on our program. Review collected by and hosted on G2.com. What do you dislike about Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)? As of now me and my team is enjoying working with this platform but, sometimes Smaller nonprofits might find free or low-cost options sufficient. Review collected by and hosted on G2.com. What problems is Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) solving and how is that benefiting you? Salesforce nonprofit cloud is helping many ways, we have track of all the programs, reports and data for all the events with all leads informations, Easy to track the report of perticular event. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from User Profile ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") AN Verified User in Non-Profit Organization Management Small-Business (50 or fewer emp.) 2/18/2025 "I love using Salesforce for my nonprofit!" 5/5 What do you like best about Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)? It is customizable and has so many features that help make nonprofit fundraising and programs seamless. Review collected by and hosted on G2.com. What do you dislike about Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)? In managing a lot of data, there will be mistakes and errors made on our part and sometimes it gets confusing. But, training our people to use the system well has been helpful. Review collected by and hosted on G2.com. What problems is Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) solving and how is that benefiting you? It is helping us manage our rather large donor and volunteer bases and help grow our fundraising revenue! Review collected by and hosted on G2.com. Show More 10/21/2025 Current UserValidated ReviewerSource: Organic ![Monica P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Monica P.") MP Monica P. Presidente Small-Business (50 or fewer emp.) 6/18/2024 "Salesforce il migliore" 5/5 What do you like best about Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)? I can manage my business and my clients perfectly. Review collected by and hosted on G2.com. What do you dislike about Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)? It's a bit long the data loading method Review collected by and hosted on G2.com. What problems is Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) solving and how is that benefiting you? Keep track of the customers and our actions Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from User ProfileAI Translated ![Verified User in Think Tanks](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Think Tanks") UT Verified User in Think Tanks Small-Business (50 or fewer emp.) 5/3/2024 "Good CRM, kinda glitchy at times with google integration, and the frequent MFA can get tiring" 4.5/5 What do you like best about Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)? Good way to build an internal facing open access directory Review collected by and hosted on G2.com. What do you dislike about Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)? frequent MFA can get tiring - even when I ask it to recognize my devices gmail integration can be glitchy at times but the integration is available for many softwares Review collected by and hosted on G2.com. What problems is Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) solving and how is that benefiting you? have access to a contacts database Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Justin H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Justin H.") JH Justin H. Solutions Engineer Mid-Market (51-1000 emp.) 1/30/2024 "Simple and Intuitive" 4/5 What do you like best about Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)? The product allows it to be customised to your own liking. The workflows streamlines our business process, making it easier for our employees for time. It's working in it's own ecosystem, which helps improve business' operations. Review collected by and hosted on G2.com. What do you dislike about Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)? It does take some time to setup, especially if you're new to salesforce. Very dependent on the chosen implementation partner chosen. Review collected by and hosted on G2.com. What problems is Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) solving and how is that benefiting you? Silo'd systems and quicker time to value Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing") UM Verified User in Manufacturing Mid-Market (51-1000 emp.) 4/18/2024 "best for data and information sorting and management" 4.5/5 What do you like best about Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)? it is all in one place for getting and gathering data, information, document and customer engagement management. Review collected by and hosted on G2.com. What do you dislike about Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)? during initial phase, it required good amount of time to setup, but after that is will be super fast to manage the data and information. Review collected by and hosted on G2.com. What problems is Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) solving and how is that benefiting you? it helps to navigate all the information, document, customer interaction and project status. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) ](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/discussions/new) ![Yuhsiang T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yuhsiang T.") YT Yuhsiang Tse • Last activity over 4 years ago What's the next five year plan for Salesforce.org Nonprofit Cloud? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/what-s-the-next-five-year-plan-for-salesforce-org-nonprofit-cloud) ![Akshay B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Akshay B.") AB Akshay Bhat • Last activity 5 months ago Do you think that Salesforce is a great tool but need a big improvement on its user interface? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/do-you-think-that-salesforce-is-a-great-tool-but-need-a-big-improvement-on-its-user-interface) [ View all Discussions ](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 4 months ### Return on Investment 17 months ### Average Discount 54% [ View More Pricing Information ](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/pricing) Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_927f4e96b48d625aaf475f2a46b74859/bloomerang-crm.png "Product Avatar Image") Bloomerang CRM 4.6/5(917) [ Compare Now ](https://www.g2.com/compare/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud-vs-bloomerang-crm) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f0f1bd2606e994a01b00deaed80652ee/donorperfect.jpg "Product Avatar Image") DonorPerfect 4.4/5(567) [ Compare Now ](https://www.g2.com/compare/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud-vs-donorperfect) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f45992247dd07f6985ff3c5e60ede1a5/blackbaud-raiser-s-edge-nxt.png "Product Avatar Image") Raiser's Edge NXT 3.9/5(640) [ Compare Now ](https://www.g2.com/compare/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud-vs-blackbaud-raiser-s-edge-nxt) ##### ##### Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) Features Constituent Management Constituent Profiles Online Portal Marketing Automation Email Marketing Lead Management Campaign Management Workflow Automation Donor Prospecting Data Entry Task Delegation Reporting & Analytics Reporting Dashboards Automated Reports [ View More Features ](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/features) ## Consulting Services for Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) [ ![Cloud Orca](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cloud Orca") Cloud Orca ](https://www.g2.com/products/cloud-orca/reviews) [ ![CRMmetry](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "CRMmetry") CRMmetry 5/5(1) ](https://www.g2.com/products/crmmetry/reviews) [ ![Cloobees](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cloobees") Cloobees ](https://www.g2.com/products/cloobees/reviews) [See all Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) Providers](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/implementation) ##### Categories on G2 [Donor Management](https://www.g2.com/categories/donor-management)[Nonprofit CRM](https://www.g2.com/categories/nonprofit-crm)[Fundraising](https://www.g2.com/categories/fundraising) [Grant Management](https://www.g2.com/categories/grant-management)[Volunteer Management](https://www.g2.com/categories/volunteer-management)[Human Services](https://www.g2.com/categories/human-services) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What platform offers the best integration with legal research tools?](https://www.g2.com/discussions/what-platform-offers-the-best-integration-with-legal-research-tools)[Which columnar database solution works best for log analytics and time-series style data where query patterns are append-heavy and dashboards need to refresh in near-real-time?](https://www.g2.com/discussions/which-columnar-database-solution-works-best-for-log-analytics-and-time-series-style-data-where-query-patterns-are-append-heavy-and-dashboards-need-to-refresh-in-near-real-time)[Paddle vs ProfitWell Metrics by Paddle vs BlueSnap for payment analytics: which payment analytics platform gives the clearest visibility into failed transaction recovery and revenue leakage?](https://www.g2.com/discussions/paddle-vs-profitwell-metrics-by-paddle-vs-bluesnap-for-payment-analytics-which-payment-analytics-platform-gives-the-clearest-visibility-into-failed-transaction-recovery-and-revenue-leakage) [Which secure data room solutions are known for their user-friendly interfaces and efficiency?](https://www.g2.com/discussions/which-secure-data-room-solutions-are-known-for-their-user-friendly-interfaces-and-efficiency)[Top AI-powered platforms for regulatory compliance checks](https://www.g2.com/discussions/what-are-the-top-ai-powered-platforms-for-regulatory-and-compliance-checks)[Pros and Cons Details](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)