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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

10 months

Facebook Integrations

(11)
Integration information sourced from real user reviews.
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Facebook Reviews (730)

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Reviews

Facebook Reviews (730)

View 1 Video Reviews
4.3
731 reviews

Pros & Cons

Generated from real user reviews
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Sarah N.
SN
Owner/Founder/Head Consultant
Consulting
Small-Business (50 or fewer emp.)
"Not flashy,but it gets results!"
What do you like best about Facebook?

What I like about Facebook is its ability to meet people where they already are. Groups are powerful for building real community and trust, not just reach. The ad platform is still one of the most practical tools for targeting the right audience without overcomplicating things. Marketplace is underrated and effective for local sales and quick demand testing. Facebook may not be flashy, but it’s reliable, versatile, and still delivers results when used strategically.

At Paper Hustle Co, we value tools that work—and Facebook continues to earn its place Review collected by and hosted on G2.com.

What do you dislike about Facebook?

What I dislike about Facebook is how cluttered the experience can feel. Organic reach is inconsistent, and meaningful content often competes with noise. Ad costs can rise quickly without careful monitoring, and frequent platform changes require constant adjustment. The interface isn’t always intuitive, especially when managing multiple pages or accounts. Facebook works best with strategy—without it, time and budget can disappear fast.

At Paper Hustle Co, we use Facebook deliberately, not blindly Review collected by and hosted on G2.com.

Shiri G.
SG
REALTOR
Real Estate
Small-Business (50 or fewer emp.)
"Versatile Networking and Lead Generation Tool"
What do you like best about Facebook?

I love Facebook for its exceptional versatility and ability to serve multiple purposes in my life. It is invaluable for networking, enabling me to connect with family and friends effortlessly while also allowing me to capture leads and run ads effectively. This multifunctionality makes it straightforward to share content and engage with a vast audience. One of my favorite aspects is how it aids in finding business opportunities by helping me meet new clients and position myself in front of potential clients and work associates. This makes Facebook an essential tool for business and personal connections. Additionally, setting up Facebook was easy enough, which I appreciate, as it allows me to get started quickly without any hassle. Overall, I find Facebook to be a powerful platform that continually adapts to changes and consistently puts in great effort to improve the user experience. Review collected by and hosted on G2.com.

What do you dislike about Facebook?

The biggest issue I find with Facebook is the challenge of managing accounts that impersonate others and attempt to scam users. While I acknowledge that Facebook makes significant efforts to address these impersonation and scamming issues, it often seems like a continual game of catch-up. I believe that despite their efforts, they might never fully stay ahead of these problems, which is a concern for users like myself. Review collected by and hosted on G2.com.

Ishantsai S.
IS
"Connecting Communities with Ease"
What do you like best about Facebook?

I find Facebook incredibly useful for staying connected with friends, family, classmates, and relatives through posts, stories, comments, and messages. I really appreciate its feature for sharing updates such as photos, videos, life updates, achievements, and memories. Entertainment is also a big plus, as I enjoy watching videos, reels, memes, live streams, and following interesting pages. The platform excels at providing quick communication through messages, comments, and groups, and it helps me find information fast. I love how distance doesn't matter when using Facebook, as it allows me to stay connected easily with friends and family, even those who live far away. I also love discovering opportunities like jobs, events, study groups, and business pages on Facebook. The 'Memories & Sharing' feature encourages positive reflection and nostalgia, sparks conversation, and strengthens relationships by revisiting shared experiences. I appreciate how easy the initial setup was for me and rate Facebook 10 out of 10. Review collected by and hosted on G2.com.

What do you dislike about Facebook?

Facebook is useful, but a cleaner feed, clearer privacy controls, and stronger content moderation would make the experience better. Too much clutter: The feed often feels overcrowded with ads, suggested content, and posts that aren’t very relevant. Privacy concerns: Settings can be confusing, and it’s not always clear who can see what. Misinformation: false or misleading content can spread quickly, especially in public posts and groups. Time consumption: It’s easy to spend more time scrolling than intended. Review collected by and hosted on G2.com.

Bishal S.
BS
Senior Relationship Manager
Enterprise (> 1000 emp.)
"Facebook review"
What do you like best about Facebook?

Social networking: Users can stay in touch with friends and family, share updates, and join groups on this platform. Review collected by and hosted on G2.com.

What do you dislike about Facebook?

privacy violations like data tracking and sharing without a user's permission, the spread of false information, negative effects on mental health like comparison and cyberbullying, spending too much time, getting annoyed by notifications and ads, and constantly changing platforms that are often confusing. The platform's boredom, emphasis on boasting over genuine connection, and inadequate account support are also common complaints, making it less useful and more frustrating over time. Review collected by and hosted on G2.com.

Krishna M.
KM
System Administrator
Information Technology and Services
Small-Business (50 or fewer emp.)
"Effortless Connection and Engagement with a User-Friendly Platform"
What do you like best about Facebook?

It makes it easy to connect with people and stay updated on what friends, communities, and brands are sharing. The platform is simple to use and offers many ways to engage through posts, groups, and messages. It also helps discover content that matches personal interests. Review collected by and hosted on G2.com.

What do you dislike about Facebook?

It can feel cluttered with too many ads and suggested posts. Privacy concerns are also a downside, and the algorithm sometimes shows content that is not very relevant. It can also be distracting and time consuming to use. Review collected by and hosted on G2.com.

Dhara Sarahi C.
DC
Administrator
Small-Business (50 or fewer emp.)
"Great for Socializing and Marketplace, But Needs Better Security"
What do you like best about Facebook?

I love how Facebook facilitates making new friends and sharing my experiences and photos easily with family. The ease of uploading photos and videos is something I truly appreciate. The platform also allows me to check news quickly, which is very convenient. I find the marketplace feature particularly valuable for finding really cheap things when I need to buy something, showing how it helps me connect with a community for various needs. Additionally, I enjoy the short videos I can discover on Facebook and share them easily with friends, or choose to keep them private. Overall, these features enhance my social connectivity and provide me with different functionalities that I find user-friendly and enjoyable. Review collected by and hosted on G2.com.

What do you dislike about Facebook?

I think Facebook could be improved in terms of security. Someone else took over my account, and I couldn't recover it, forcing me to create another one. This was particularly frustrating because when I tried to create a new account, I found the process difficult. They requested a lot of information which I think is necessary, but I couldn't use the same name I had previously, which added to the inconvenience. Review collected by and hosted on G2.com.

Angela V.
AV
Self Employed
Small-Business (50 or fewer emp.)
"Vital for Networking, Needs Improved Security"
What do you like best about Facebook?

I appreciate Facebook's messaging system, especially Messenger and private messaging, which help me stay in touch with family and friends. The platform is incredibly easy to use, even from the beginning. It also assists me professionally by helping me find referral programs with incentives, which are essential for my online work. Review collected by and hosted on G2.com.

What do you dislike about Facebook?

I definitely dislike that Facebook blocks or bans accounts without first communicating with the account owner. This is particularly problematic in cases where accounts are hacked. I had an experience where my main account, which was connected to everything I do, was hacked and then banned. As a result, I lost access to it completely. Review collected by and hosted on G2.com.

Ally G.
AG
Administrator
Small-Business (50 or fewer emp.)
"Can't afford to not use it for many clients but ethics are questionable!"
What do you like best about Facebook?

Facebook still has a huge reach despite younger people leaving for other social media networks. It's features such as Event Pages and Groups make it very useful for staying in touch with an audience for arts clients. Review collected by and hosted on G2.com.

What do you dislike about Facebook?

They appear to keep 'moving the goalposts' when it comes to reaching your audience in the best way and seem to be making it increasingly difficult to reach all your followers without paying for adverts and paid boosts. There are also questionable ethics when it comes to their approach to political messaging and use of data.

There is also an increasing amount of sponsored posts and 'suggested' content being pushed into your timeline rather than your actual friends' and colleagues' content. Review collected by and hosted on G2.com.

Doreen M A.
DA
Founder
Human Resources
Small-Business (50 or fewer emp.)
"Powerful Marketing Tools for Effective Audience Engagement"
What do you like best about Facebook?

I like that Facebook because it offers powerful tools for reaching and engaging with target audiences. The business pages, ad campaigns, and insights make it easy to promote products, build brand awareness, and measure performance effectively. Review collected by and hosted on G2.com.

What do you dislike about Facebook?

I am concerned about privacy issues — Facebook collects a lot of user data, and sometimes it’s not clear how that information is used or shared Review collected by and hosted on G2.com.

Koushik M.
KM
Article Assistant
Financial Services
Mid-Market (51-1000 emp.)
"Effortless Connections and a Top-Notch Marketplace"
What do you like best about Facebook?

This app offers an easy way to stay connected with friends, family, and groups. One of its standout features is the Facebook Marketplace, which I find to be one of the best parts of the application. It allows us to buy things from other people, making it convenient to find what we need within the community. Review collected by and hosted on G2.com.

What do you dislike about Facebook?

Sometimes, the feed does not show content that is relevant to me, and I also notice there are a lot of promotions in this application. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

10 months

Average Discount

7%

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