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Facebook Reviews & Product Details

Profile Status

This profile is currently managed by Facebook but has limited features.

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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

9 months

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Facebook Reviews (758)

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Reviews

Facebook Reviews (758)

View 1 Video Reviews
4.3
758 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise Facebook for its ability to help them stay connected with friends, family, and communities, making it a valuable tool for both personal and professional networking. The platform's user-friendly interface and extensive features, such as groups and marketplace, enhance engagement and accessibility. However, many users express frustration with the cluttered feed and excessive ads, which can detract from the overall experience.

Pros & Cons

Generated from real user reviews
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Kevin K.
KK
Pastor
Information Technology and Services
Small-Business (50 or fewer emp.)
"Powerful Reach for Promoting My Business to a Targeted Audience"
What do you like best about Facebook?

I like using Facebook to promote my business to a greater audience. I'm able to reach more targeted nich specific to my product and service.

I use Facebook everyday because it is easy to post and running paid ads is quick to implement with full app integration with WhatsApp and messanger. customer support is quick and efficient. Review collected by and hosted on G2.com.

What do you dislike about Facebook?

It is very difficult to get your stats on paid ads and it takes too long to load everytime you want to see a campaign or ad data. Review collected by and hosted on G2.com.

Bill L.
BL
Vice President of Sales and Operations
Information Services
Small-Business (50 or fewer emp.)
"Connecting with Friends and Family Made Simple"
What do you like best about Facebook?

I like how Facebook allows me to store photos and create albums of trips and events. It's great that I can easily share or tag family and friends, making these albums accessible to everyone. I also appreciate the ability to save and store memories, which we often look back on for family events or parties to pull photos from. Additionally, the initial setup of Facebook was simple and took only a couple of minutes. Review collected by and hosted on G2.com.

What do you dislike about Facebook?

I wish you could customize the news feed more - so it could just show most recent all the time - it's better than seeing some new and some old when scrolling. There should be an option in the settings to show the most recent posts from family and friends, allowing you to deselect businesses or pages that you follow if needed. Review collected by and hosted on G2.com.

Mohit P.
MP
SEO Analyst
Small-Business (50 or fewer emp.)
"Great for Staying Connected and Networking, but Marketplace Safety Needs Work"
What do you like best about Facebook?

I’ve been using Facebook for the last 10+ years, and overall the experience has been user-friendly. Adding friends and staying connected with people I know (and even those I don’t) is much easier on Facebook. It has also helped me connect with different people in my field, which has supported me professionally - for example, by helping me find clients and part-time jobs. Review collected by and hosted on G2.com.

What do you dislike about Facebook?

I feel that Facebook Marketplace is full of scammers, and the Meta team should verify listings before they’re approved. I’ve also noticed that adult content sometimes shows up, which I find disturbing. Review collected by and hosted on G2.com.

Srinivasan T.
ST
Senior digital marketing executive
Mid-Market (51-1000 emp.)
"Powerful Reach with Simple Tools"
What do you like best about Facebook?

One thing I like about Facebook is how accessible and familiar it is. It's easy to use and doesn't take much time to get started. Along with that, I would say the FB Features like groups, pages helped me in building engagement. while ads make it useful for business growth as well. Review collected by and hosted on G2.com.

What do you dislike about Facebook?

According to me, Facebook can feel a bit crowded, both in terms of content and features, Another downside Facebook's algorithm can be unpredictable, making it hard consistently reach the my audience without paid promotions. Review collected by and hosted on G2.com.

Neel R.
NR
Account Executive
Small-Business (50 or fewer emp.)
"Great for staying connected, but can feel cluttered"
What do you like best about Facebook?

What I like most about Facebook is how easy it is to stay connected with friends and family, especially those who live far away. It’s also a great way to discover events, communities, and content that match my interests, all in one place. Review collected by and hosted on G2.com.

What do you dislike about Facebook?

What I dislike about Facebook is that the feed can feel cluttered with ads and irrelevant content, making it harder to see updates from people I actually care about. It can also be a bit overwhelming and time-consuming if you’re not careful. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Small-Business (50 or fewer emp.)
"Facebook Groups and Direct Tools That Build Brand Authority and Trust"
What do you like best about Facebook?

What I like most about Facebook is its dual-purpose utility and ease of use. I use the platform daily as a multitasking hub because the implementation of both personal and professional tools is seamless.

On the personal side, I highly value Groups; they provide a dedicated, intuitive space for community and niche interests that is easy to navigate and engage with. On the professional side, I leverage the platform to build brand authority and trust. The ease of integration between the Business Suite, Instagram, and Messenger allows me to maintain a cohesive professional presence across multiple touchpoints. By using these direct communication tools to stay responsive, I can transform a simple digital profile into a high-trust asset for my company. Review collected by and hosted on G2.com.

What do you dislike about Facebook?

My primary frustration with the platform is the lack of transparent customer support, particularly regarding ad approvals. While the tools are powerful, the automated flagging system can be a 'black box.' When ads are disapproved without clear clarification, the lack of direct human contact to resolve the issue creates a significant bottleneck for my brand’s growth and consistency. Review collected by and hosted on G2.com.

Sarah N.
SN
Owner/Founder/Head Consultant
Consulting
Small-Business (50 or fewer emp.)
"Not flashy,but it gets results!"
What do you like best about Facebook?

What I like about Facebook is its ability to meet people where they already are. Groups are powerful for building real community and trust, not just reach. The ad platform is still one of the most practical tools for targeting the right audience without overcomplicating things. Marketplace is underrated and effective for local sales and quick demand testing. Facebook may not be flashy, but it’s reliable, versatile, and still delivers results when used strategically.

At Paper Hustle Co, we value tools that work—and Facebook continues to earn its place Review collected by and hosted on G2.com.

What do you dislike about Facebook?

What I dislike about Facebook is how cluttered the experience can feel. Organic reach is inconsistent, and meaningful content often competes with noise. Ad costs can rise quickly without careful monitoring, and frequent platform changes require constant adjustment. The interface isn’t always intuitive, especially when managing multiple pages or accounts. Facebook works best with strategy—without it, time and budget can disappear fast.

At Paper Hustle Co, we use Facebook deliberately, not blindly Review collected by and hosted on G2.com.

Verified User in Online Media
AO
Small-Business (50 or fewer emp.)
"Was Great for Connection, but Ads Have Taken Over"
What do you like best about Facebook?

Facebook was great to keep in contact with friends and family and to create groups to communicate events that are coming up. Review collected by and hosted on G2.com.

What do you dislike about Facebook?

Facebook has become overrun with ads. I find myself seeing more ads and promoted or suggested posts that they think I might be interested in than what is going on in the lives of my friends. It has lost touch with why people came to Facebook in the first place. Review collected by and hosted on G2.com.

Samantha E.
SE
Manager
Small-Business (50 or fewer emp.)
"Great Marketplace and Connections, But Confusing Ads and Limited Group Features"
What do you like best about Facebook?

I like the marketplace feature and ability to connect with people in your life. Review collected by and hosted on G2.com.

What do you dislike about Facebook?

I dislike how they make their ads space so confusing and the community groups aren't the best in terms of features you have access to plus they make it very hard to reach customer service and don't explain well why an item is removed Review collected by and hosted on G2.com.

TK
"Clean Interface, Powerful Advertising Platform"
What do you like best about Facebook?

I usually use Facebook for advertising products and promotions like skincare and home accessories for the brands I work with. The best thing about Facebook is that it's a free platform with no subscription or purchase schemes. The interface is very clean and simple to use, making it very useful for my advertising work. I appreciate how Facebook has all types of features like editing posts and sharing content both on Facebook and other platforms like WhatsApp, Twitter, and Instagram. The platform is simple like cutting fruit, with a fast AI and no lag issues. Platforms like Facebook are close to my heart. Review collected by and hosted on G2.com.

What do you dislike about Facebook?

Nothing but facebook logo are need to some improvement. Review collected by and hosted on G2.com.

Questions about Facebook? Ask real users or explore answers from the community

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Shivam S.
SS
Shivam Sharma
Last activity about 1 year ago

How facebook is better to do marketing than other available platforms

GU
Guest User
Last activity about 1 month ago

What is Facebook used for?

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

9 months

Average Discount

7%

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