Facebook Reviews & Product Details

I love Facebook because I love being able to keep up with family and friends even if we don't live close by. I love that I can integrate Facebook and Instagram together. The performance of the app and website are usually pretty good. I love that the price is free. I have only had to use support a couple of times and it was okay, not the best, but okay. I am not a huge fan of AI and it could use some work. Review collected by and hosted on G2.com.

I do not like their marketplace option. They deny me posting certain items for sale and when I try and ask why, I am just told that it does not follow their guidelines, even though it does. Review collected by and hosted on G2.com.

I love that Facebook can be used for different reasons, post pictures and videos, connect with other people, have an online business, also for research on different topics; I also like that it is private and secure; I love the other groups you can connect with depending on what you like, you can have your own community, and the interface is very easy to navigate even as a beginner Review collected by and hosted on G2.com.

The only thing I would say I do not like is how anyone can message, put you into one chatting group without my consent, it annoys me Review collected by and hosted on G2.com.

I like that Facebook makes it easy to connect with people, promote my work, discover new content, and reach a wider audience. I use Facebook pages, marketplace, groups, and reels to promote my work, connect with communities, and find potential customers. The initial setup was very easy, allowing me to create an account and start using it without needing technical knowledge. Review collected by and hosted on G2.com.

One thing I found frustrating was trying to promote my digital product on Facebook Marketplace. Facebook did not allow me to list the digital product because it requires customers to use an external link to purchase it. This made it difficult to use Marketplace to sell my digital product directly to interested customers. Review collected by and hosted on G2.com.

What I like best about Facebook is that it makes it easy to connect with employees, clients, customers, and potential applicants. It is also a useful platform for sharing business updates, recruitment posts, and company activities while building a professional online presence. Review collected by and hosted on G2.com.

Some features can feel overwhelming due to frequent updates and notifications. It would also be helpful if managing business pages, messages, and privacy settings were more streamlined and easier to navigate. Review collected by and hosted on G2.com.

I like Facebook’s detailed audience targeting and Ads Manager reporting. I can see which audience segments and creatives are performing, use split-testing to compare them, and shift our budget to what works. Its reach helps us get a new product in front of people quickly, and having our business page and Messenger in one place lets customers ask questions where they discover us without a separate support channel. Review collected by and hosted on G2.com.

Organic reach for business pages has dropped a lot, so it increasingly feels like I have to pay for ads just to be seen, and ad costs have crept up. The ad review process can be slow or inconsistent and sometimes flags normal campaigns for no clear reason. It’s often unclear what triggered a flag, so I end up guessing and resubmitting, and faster appeals would help. Setting up Ads Manager, the pixel, and audience targeting also took more time and involved a bit of a learning curve. Review collected by and hosted on G2.com.

At first, I only opened Facebook to check updates from friends, but I gradually kept using it because it became a simple way to stay connected with different groups of people during my internship and college. I relied on Groups to follow discussions related to student communities, while Messenger made it easier to continue conversations without switching to another app. The News Feed helped me keep track of updates from classmates, clubs, and pages I followed, and I ended up using Events more often than I expected because campus activities and online sessions were frequently shared there. I also liked being able to save posts that I wanted to revisit later instead of trying to remember where I had seen them. Over time, these features naturally worked together, so I checked one app instead of looking in several places for updates. Review collected by and hosted on G2.com.

The News Feed can still feel unpredictable. Even after following certain groups or pages closely, their posts sometimes appear much later than expected, while unrelated recommendations take up more space than I would like. Review collected by and hosted on G2.com.

It's still one of the most popular social media sites, and the quality of leads you get there surpass most others.

It is more likely that a person from FB will convert to a purchasing customer.

It is rich in features and integrations that generally make it a seamless experience for most users, and the AI features are quite helpful.

Performance is usually great across multiple platforms/devices, and their ads do usually lead to an uptick in purchases, so the ROI generally is good. Review collected by and hosted on G2.com.

The UI is really clunky and bloated, with many confusing options. It is generally hard to find things that you want quickly.

Their Support is also, basically, non-existant. Try not to need help, because there is no live chat, there is no phone support, and there is no email - by far one of the worst experiences for support. Review collected by and hosted on G2.com.

The algorithm does a great job of surfacing life updates from friends and family that I actually care about, while the 'Memories' feature adds a nice nostalgic touch. Additionally, the Marketplace is incredibly convenient for buying and selling locally without needing a separate app. Review collected by and hosted on G2.com.

Facebook is the overwhelming volume of ads and suggested content that clogs up the main feed. It often feels like I have to dig through multiple sponsored posts and 'Recommended For You' pages just to see a handful of updates from my actual friends and family. Additionally, the notification system can be overly aggressive, sending alerts for irrelevant activity while sometimes missing important ones. Review collected by and hosted on G2.com.

The Facebook app remains a highly useful utility, even as its cultural role has shifted from a trendy social network to a practical digital directory. Review collected by and hosted on G2.com.

It is incredibly frustrating when you report a post that is clearly harmful, dangerous, or abusive, only to get an automated message from Facebook saying, "We reviewed the post and found it doesn't go against our Community Standards." Review collected by and hosted on G2.com.

I really like Facebook because it keeps me connected with my friends and family through posts and stories. The watch section has amazing videos, and the marketplace is very useful for discovering interesting items near my area. I use the free version of Facebook, and it provides exceptional value without costing any money. The platform offers great entertainment, messaging, and community features completely for free, which is very useful for daily life. Review collected by and hosted on G2.com.

The amount of spam notifications and irrelevant political posts has increased a lot on the main feed. Also, the mobile app sometimes consumes too much battery and gets laggy while scrolling through long videos. Review collected by and hosted on G2.com.