Acumatica

Acumatica

4.3
(175)
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Acumatica is a leading provider of Cloud ERP and Cloud Accounting software for mid-size businesses and non-for-profits

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Showing 175 Acumatica reviews
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Laura C.
Validated Reviewer
Verified Current User
Review Source

"Acumatica has helped us transform the way we work!"

What do you like best?

Acumatica easy to you and with the easy to build reports and dashboards available 24/7 on any mobile device we are able to see pertinent data real time allowing us to run our business actively each day!

What do you dislike?

Acumatica does not have forecasting capabilities. Would love to see an integrated solution in the future.

Recommendations to others considering the product:

If you are a small to mid-size company you should seriously consider Acumatica. Its ease of use makes it easy to get your teams up and running. Its flexibility and open API's make it easy to integrate with any third party solutions you need to continue using. Its deep functionality make it an excellent choice for almost any type of business.

What problems are you solving with the product? What benefits have you realized?

We are now completely paperless. Workflow is efficient. We now have project by project P&L information providing timely insight into project profitability. We have all employees in the system seeing what they need to see to do their jobs daily which has empowered them all to become more active and accountable in their roles.

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John M.
Validated Reviewer
Verified Current User
Review Source

"Great application with great support"

What do you like best?

Has many features we require as well as the ability to create custom upgrades to handle our special requirements.The web based interface is very easy to navigate and allows multiple windows open at a time. Security is tight and ease of credit card processing is great.

What do you dislike?

Not sure there is anything I dislike. Being web based it is straight forward to use. By reason of the beast, the security configuration is difficult and extensive. Report writing can be a challenge for all who have no Chrystal Reports type experience.

Recommendations to others considering the product:

Do it.you will not be disappointed. We consider it a great improvement over our previous application and well worth the investment in time and money. Installation was easy with assistance from Acumatica support. New features are being added all the time and I am sure you will find what you need "out of the box". Ours is in-house supported but can be hosted on many cloud platforms.

What problems are you solving with the product? What benefits have you realized?

We use the office modules, the warehouse modules, the manufacturing modules. All have been a great benefit to handle all 5 of our locations business and inventory. We have customized many of the reports for our unique needs.

What ERP Systems solution do you use?

Thanks for letting us know!
Lorye C.
Validated Reviewer
Verified Current User
Review Source

"Great system with continued updates that make it even better each time"

What do you like best?

Procurement has never been easier! With each update, it's as if they are listening in when I say "It would be cool if the system did...." because the updates include a lot of those "wishes". The ease of making changes for procurement are awesome and don't require a million steps or complete scratch and start over. Sales quote/order entry is also easy and allows our team to provide all the information necessary for other departments to do their job well.

What do you dislike?

Time Card system needs some attention & enhancements. The Service module needs to be easier as well and work more friendly with the main system. Drop Ship is a cool idea, but doesn't currently work with our needs, so it's not used.

What problems are you solving with the product? What benefits have you realized?

It has never been easier to find our resources in the system. Everyone has quick and easy access to things needed to do our job on a daily basis.

It's also provided the ability to have better and more firm procedure processes and tracking of the processes, which is great for internal accountability and daily task tracking.

Cody C.
Validated Reviewer
Verified Current User
Review Source

"Great choice for a solid, Mid-Tier accounting system"

What do you like best?

Industry specific for construction with familiar terms & concepts. Solid interfacing options overall using web hooks and the screen api. Screens are consistent and overall easy to use. Easy to use with multiple companies with the same user base. Improvement over systems like Timberline, Quickbooks, and the smaller Microsoft products (Dynamics, Great Plains (GP). Much easier to use than larger systems such as SAP, Oracle, etc. Technical documentation is sufficient for interfacing custom systems or third-party API's.

What do you dislike?

Smaller ecosystem to find help if implementation team is not providing clear answers compared to larger ERP/Accounting systems. Would be very difficult to hire additional consultants if needed. Very weak payroll overall compared to larger platforms. The provided REST API (oData), while promising, needs more maturity and wrappers to be truly effective and enterprise quality. Would like to see a better experience around general inquiries overall. I have not yet seen any solid reporting solutions or data modeling/warehouse out of the box and would like to see more growth there.

Recommendations to others considering the product:

If considering upgrading from Timberline or Quickbooks, this is a great choice. If you have custom systems in the Microsoft stack (.NET), interfacing will be fairly straightforward.

What problems are you solving with the product? What benefits have you realized?

Development/Consultant to help integrate/implement use as accounting system for construction organization while integrating with complex front-end system (Mach1 - not listed in list below). The following modules/features are used: Project cost tracking, HRM management, Payable and Receivables, General Ledger, Purchase Orders, General inquiry and reporting, Invoicing.

Bruce L.
Validated Reviewer
Verified Current User
Review Source

"Very happy with the Software"

What do you like best?

Ease of finding customers and orders and the ability to quickly process multiple orders in 1 batch.

What do you dislike?

Changing my mind set from our old software

Recommendations to others considering the product:

I feel comfortable recommending this software as long as the prospective buyer takes the time to have a FEW live demo's and actually gets some hands on time to see if it is a good fit.

What problems are you solving with the product? What benefits have you realized?

We did not have any problems to solve in regards to the why we switched software, it was a benefits issue from the get go.

The version of Acumatica that we purchased is a cloud based system which allows all of my people to be able to work from home or while away on business (yes we could do it before but we had to log into the office server, this is a lot easier).

The additional benefits we have gained are numerous; Speed in processing our outgoing shipment was vital and with a click of the mouse we can have a batch of 20 or 30 or 100 ordered processed in the time it took us to do 2 with our old system. The search functions are great and not hard to understand and use. Having integrated email has saved us tons of time and allows us all to be able to see what has been sent to a customer when dealing with quotes or question.

Dale M.
Validated Reviewer
Verified Current User
Review Source

"Outstanding product!"

What do you like best?

Acuamatica is both a very powerful tool yet extremely easy to use. Their pricing model is superior to others in the marketplace and we feel that from a price/performance standpoint, it far outshines its competitors.

What do you dislike?

From a functionality standpoint, there is really not anything it cannot do. The only limitation that its CRM doesn't interface with GMail.

Recommendations to others considering the product:

Do not be concerned about the size of their installation base as compared to the larger packages that are in the marketplace.

What problems are you solving with the product? What benefits have you realized?

We are both a designer of specialty UV lighting applications/products and a distributor of commodity lighting products. Its inventory management capabilities cobmined with extensive reporting tools has allowed us to have much better control of our inventory levels

brian f.
Validated Reviewer
Review Source

"CEO"

What do you like best?

Quick Implementation, Ease of use, Integration and ability scale with demand. Extend the application with customization and packages with extreme ease. Acumatica partners can work any problem in the Acumatica platform and address any business need. Selecting an ERP and investing in a long term solution helps to build confidence with your employee that learning this platform and learning how to leverage the features to improve business process is a worth their time.

What do you dislike?

The full context search is very helpful but would like to see more visual help content as in short video on a process or procedure.

Recommendations to others considering the product:

Look at the platform and see the impact moving all your Business Software needs into one Platform and then feed your ERP with more data about the business and make it work for you.

What problems are you solving with the product? What benefits have you realized?

Running my everyday business with project accounting, active forecasts and Customer management. Integration with PSA is key for me to understand cost, resources and margin.

David S.
Validated Reviewer
Review Source

"Acumatica is an excellent ERP: well-designed, flexible and truly designed for the cloud."

What do you like best?

The greatest strength of Acumatica is its technical flexibility and its platform-centric design. The customization tools have allowed us to modify the system to suit our business without extensive cost and the data tools (generic inquiries in particular) are very powerful. We have also generally found Acumatica intuitive, easy-to-use and easy to teach. We have also been happy with the continued development of the platform in the 2+ years we've used it.

What do you dislike?

There are some more advanced pieces of functionality in our area of business, such as replenishment forecasting, that are not particularly strong, although we have general found ways to meet these needs nonetheless.

Recommendations to others considering the product:

Acumatica definitely takes a platform approach to developing their software, which means it will probably never incorporate every feature you could dream of into the core software. We have that it contains an excellent feature set and they add to it consistently, but it's worth reviewing the features closely when considering it.

What problems are you solving with the product? What benefits have you realized?

We use it for all of our sales, purchasing, order-taking and financial operations (with a standalone WMS for fulfilling orders and receiving stock). The greatest benefit has been in the area of sales and order-taking, where we have used the built-in CRM tools and the flexibility of the data views to improve, hugely, our sales and business development efforts.

A
Administrator
Validated Reviewer
Verified Current User
Review Source

"Super Flexible Product"

What do you like best?

The sandbox environment is hands-down my favorite aspect of your system. We're given a solid foundation, but are able to quickly build the system up for our company's specific needs.

What do you dislike?

The reporting tools leave a lot to be desired. The Generic Inquiry and Report Writer are a bit rudimentary. I'd like to see more cohesion between them, like an easy export from Generic Inquiries to the report writer. Another issue is exporting images to excel. It'd be great to run catalogs out to excel, manipulate the data, then use that same catalog as an import back into the system.

Recommendations to others considering the product:

Hit the AUG forums if you get stuck, it's free and Tim Rodman is super helpful and polite. No question is too small there. Of course, if you need help with your C# coding, visit StackOverflow and use the Acumatica tag on your posts. Lots of free development help there for customizing your platform.

What problems are you solving with the product? What benefits have you realized?

Time-Phased Inventory management has become a lot easier. I've pulled hours of time off of very skilled people by seeing my inventory in time-phased sets. I can project demand and supply with relative ease. Once I export that data out to excel, I can then make projections on our inventory purchasing requirements. This has been one of the greatest benefits to our company.

A
Administrator
Validated Reviewer
Verified Current User
Review Source

"Great easy-to-use customizable product"

What do you like best?

We like Acumatica the best because the interface is simple to use and train people on. Also, the add-ons and ability to customize to our needs has made it a great fit for us. You aren't locked in to one product that is the same for all customers. The ability to make the product our own with customizations is great.

What do you dislike?

With the ability to have customizations does bring some headache though. The upgrade process to the latest version with our customizations makes upgrades difficult (but necessary) to go through. If there was a way to make the upgrade process simpler while maintaining our customizations, that would be great.

What problems are you solving with the product? What benefits have you realized?

Having one system that accomplishes all aspects of our business has been the best part. We used to have multiple systems that did not talk to each other, and now everything is visible and transparent in one system.

A
Administrator
Validated Reviewer
Verified Current User
Review Source

"Our team has had a very positive experience with Acumatica."

What do you like best?

Acumatica is a 360 solution for all of our business processes. It has replaced 6 different software solutions that we previously used. It is proving to be very scalable and easy to customize. The dashboards are very useful in managing operations. The app and SAAS platform also make the platform extremely accessible.

What do you dislike?

Configuring user roles is very challenging and tedious. Would be advantageous to have stock roles out of the box for positions such as AR clerk, AP clerk, etc. Alternatively, better organization of the tree/structure would also simplify the process.

Recommendations to others considering the product:

I highly recommend it and believe it will continue to grow and be one of the dominant cloud-based ERP solutions.

What problems are you solving with the product? What benefits have you realized?

We are using Acumatica to administer our manufacturing, distribution, delivery, accounting, and project management. Previously our team spent a lot of time inputting data into many systems; whereas, Acumatica has streamlined our processes by operating as a 360 solution. In addition, it gives us significantly better reporting across our manufacturing and distribution operations.

U
User
Validated Reviewer
Verified Current User
Review Source

"Finally, the last ERP I will have to buy!"

What do you like best?

I have been using Acumatica for almost 8 years now. The company continues to evolve and improve without losing site of its customers. It is fast and flexible and serves as our hub for our cloud strategy.

What do you dislike?

I wish Acumtica did a better job on our of the box reporting to help organizations get best in class data to help understand their organizations and grow.

Recommendations to others considering the product:

Each year, Acumatica keeps getting better and better and are completely customer focused. To the best of my knowledge, Acumatica is the only truly cloud-based ERP that offers a choice of deployment (SaaS, On Premise or your choice of hosted services) and unlimited users. They are well funded and are here for the long run.

What problems are you solving with the product? What benefits have you realized?

Deciding to go with Acumatica was the beginning of implementing our cloud strategy. Over the last seven years, we have integrated other cloud softwares to handle marketing, cloud storage and collaboration and project/task management. With Acumatica at the center of this strategy, we have drastically reduced process times and simplified our processes.

Beth M.
Validated Reviewer
Review Source

"Great experience learning from the experts both from Acumatica and there many partners."

What do you like best?

I've like seeing where Acumatica is headed both in terms of the ERP system itself but also in their growing the number of partners around the world and in developing seperate modules for other business like the constuction business.

Having the chance to talk to other customers about their experiences with the system in terms of problem issues and resolution of those issues has been helpful.

The ability to talk with our third party vendors in the same location has also been helpful as well as seeing what else is available that we may be able to intergrate in the future.

What do you dislike?

There were a few times when the information being covered in the keynote address was also covered in the customer sessions although it was amazing to see what is coming. I also wonder about the abililty of the Summit to keep growing with more and more customers and partners attending. Sometimes hard to find a place that was quiet.

What problems are you solving with the product? What benefits have you realized?

One thing the Acumatica and Fusion solved for us was the intergration of our POS system with our ERP. We had seperate systems which required duplicate data entry and merging of several reports.

We also have been able to batch processes that we were doing individually before which has allowed our customer service team to be able to work more with customer relationships.

Earl P.
Validated Reviewer
Review Source

"New ERP system for company running on spreadsheets"

What do you like best?

User interface is easy to follow. Lots of things that are configurable and don't require programming/coding skills. LOVE the generic inquiries to build and set up/share that pull lots of analytics data. The results are exportable to Excel for those who have to do more with Excel

What do you dislike?

Some of the relationship between the projects module and the services module needs to be a bit more seamless...difficult to describe here. The required "Default Task" in the Appointments header causes quite a problem for our particular field services where the field techs many times need to add new project tasks from the field. The Default task many times induces user input errors by the field techs who are using the mobile phones or tablets.

Recommendations to others considering the product:

be very careful in the VAR partner selection. ask lots of questions, especially concerning the financials, project, and services modules

What problems are you solving with the product? What benefits have you realized?

We are consolidating data from VERY old legacy systems and spreadsheets into one master set of financials and project/services platform. We've benefitted from centralized data and the ability to even think about simple integrations with value added services that our company may benefit from.

Lane E.
Validated Reviewer
Verified Current User
Review Source

"Great Cloud Based ERP"

What do you like best?

The cloud interface is really good. I haven't worked with a ton of ERPs, but by comparison, Acumatica's cloud functionality is awesome.

What do you dislike?

Navigating to the right screen can be a bit of work and performing some transactions seem to take a little more effort and time than I'd prefer.

Recommendations to others considering the product:

Like any ERP, Acumatica has it's pros and cons. I recommend making sure that the way Acumatica works will mesh with your business or be willing to make changes to your business to work with Acumatica. From my experience when you make a choice of ERP, use the ERP the way it was made - it'll save you a lot of headaches.

What problems are you solving with the product? What benefits have you realized?

We are using Acumatica as our system of record and process all inventory and orders through it. Acumatica has provided way more visibility into our business to make key decisions than our previous system did.

Dan W.
Validated Reviewer
Review Source

"Acumatica End User Review"

What do you like best?

One of the strong points of the software is the usability for the end user. I am able to do all the day to day configuration including creating specialized reporting for all aspects of my business without the need for a third party to come in and do it for the company. This not only helps us with cost control but we are able to get more functionality out of the software by being able to create the reporting when needed and not having to outsource a resource like you would in all other ERP softwares I know of.

What do you dislike?

At the point I have not run into any area of the software that has driven me to the point of having to outsource a resource for help.

What problems are you solving with the product? What benefits have you realized?

Inventory control and business analytics. The auto generation of serialized inventory has been a big help with inventory tracking and costing.

Ryan L.
Validated Reviewer
Review Source

"Sales Reps Take on Acumatica "

What do you like best?

I like Acumatica's overall format. It's user friendly. We received limited training, but I found it intuitive. Like all software, I'll continue to learn more and more.

What do you dislike?

Making a custom report, but that may just mean we need training. Not quite as slick as it could have been, however I am sure they will make pivots to improve the software as time goes on. Hopefully they have some good webinars for Salespeople specifically. I would be interested. In fact if there are not webinars I would reccomend that the customer service team look into making these videos.

Recommendations to others considering the product:

So far so good.

What problems are you solving with the product? What benefits have you realized?

None at the moment. Still learning, we've only had it a short time.Fairly strong speed. The ability for sales people to extract, isolate, target and focus on specific reports will be highly beneficial.

Thomas B.
Validated Reviewer
Verified Current User
Review Source

"We've already recommended Acumatica to others"

What do you like best?

Easy to use by all employees, internet based allowing for easy access, easy downloads and reporting, flexible functionality. It's easy to incorporate into the business. I am also a major fan of it's affordability.

What do you dislike?

The only downside, if it can even be considered a downside, is that very few people are familiar with it.

Recommendations to others considering the product:

We have multiple companies, using multiple systems, all reporting through one organization. We are currently looking at consolidation software programs that can have drill down capabilities with JD Edwards, Acumatica and others.

What problems are you solving with the product? What benefits have you realized?

scheduling visibility,

yield reporting,

clean, fast, financial data

Jeff G.
Validated Reviewer
Verified Current User
Review Source

"Bumpy (all ERP setup's are) at first but definitely a solid solution. "

What do you like best?

It was a lot of work and took longer than expected. But once it was running it is very good. Has a very customizable back end and development for it is pretty straight forward, thanks to 6.1 the new REST API is definitely a hit.

What do you dislike?

Initial Setup is a challenge, but once the kinks are worked out it works well. It will take time, but patience is the key as with any major software move.

It's a plus and a minus because it is so customizable so planning your customizations are key.

Recommendations to others considering the product:

It will be bumpy, having a person on team that knows accounting really well and a person who can learn software and be the goto person with lots of time to help others. As the learning curve is very slow at first but once you understand the flow and why it works that way it all falls together. Planning is key. This is so granular that the configuration can be a bit of a challenge

What problems are you solving with the product? What benefits have you realized?

We were operating in seven different systems, and the goal was to bring our entire business process and flow into one solution. We are several companies that all flow up to one owner and this was the best solution to get the job done.

So we are still using two different systems instead of one, but that is much better than before.

Michael K.
Validated Reviewer
Verified Current User
Review Source

"Bang for the buck"

What do you like best?

Acumatica is very intuitive even for not-so-techie. Its overall integration is seamless. You can start from a big picture (i.e., Balance Sheet or P&L) and easily get to one single transaction at the end.

What do you dislike?

Upgrade. I guess any software nowadays requires periodic upgrades.

Still, I'm not a big fan of it.

Recommendations to others considering the product:

Converting could not be so easy if you're coming from an old system but it would be worhwhile.

What problems are you solving with the product? What benefits have you realized?

With three separate operations in three different states, we need a real time integration, as well as traceability and more. Of course, remote working capability is a must, too.

Hamilton R.
Validated Reviewer
Verified Current User
Review Source

"Why Acumatica? Easy one: Simplicity"

What do you like best?

Acumatica help us to put order in our organization, becuase is very simple to use. All our users say this from Acumatica, other ERP's are very powerfull but also very difficult to manage, so Acumatica gives what we want in the way we want, simple.

What do you dislike?

Acumatica don't have a suite for Service, this is a problem for us because we do post sale service for our products. Also his Fixed Assets suite do not work 100% like we want it, we have a dificult way to manage our fixed assets, we treat them like regular items, so we move them from some place to other from customer to customer, so even if we go for another ERP we are gonna have the same issue.

Recommendations to others considering the product:

If you want to do it simple, do it in the Acumatica way.

What problems are you solving with the product? What benefits have you realized?

Simple Workflows, Acumatica don't have a strong module for workflows, but for us it doesn't care because for the simple way of work of Acumatica we don't need it. So we go from A to B in no time.

Kristen F.
Validated Reviewer
Verified Current User
Review Source

"Controller"

What do you like best?

I love how Acumatica is web-based, user friendly, and allows for customization. There is also an app for Acumatica, which helps organize T&E reports, minimizing all the clutter of expense receipts.

What do you dislike?

For my business, we base our percent-complete based on budgets compared to the start and end dates, not on actuals booked thus far. This makes certain journal entries a bit more complex in excel, however I'm sure Acumatica will eventually be able to customize this option down the road.

Recommendations to others considering the product:

N/A

What problems are you solving with the product? What benefits have you realized?

It's extremely easy to see payables and budgets at a glance.

Corrie L.
Validated Reviewer
Verified Current User
Review Source

"Support isn't there for the UK market yet"

What do you like best?

Integrations can easily be built with any external software by a developer. All the modules relating to finance very comprehensive and being able to use Microsoft power BI for reporting is a big plus.

What do you dislike?

A few annoying things like very clunky payment matching process and the CRM feature is basically useless.

Recommendations to others considering the product:

if you are in the UK i would be very careful about going with this product as there are only a handful of re sellers with limited experiance.

What problems are you solving with the product? What benefits have you realized?

we thought we were solving a problem by getting away from an erp without a finance module which then linked into sage. But TBH we seem to have created more problems for ourselves and what benefit we have acctually gained would be a question.

Tom M.
Validated Reviewer
Review Source

"My company has had a great experience with Acumatica"

What do you like best?

The ability to adapt to customer changes. Acumatica listens to the needs of their customers and makes an effort to address those concerns in upcoming releases. The financial modules have everything we need to execute our month-end closing procedures.

What do you dislike?

There is not a lot that I dislike, but the system could have better functionality as it relates consolidations. As of now, there is not an easy way to do group consolidation outside of branch accounting. We would like to see the ability to consolidate separate enitites in multiple currencies and run robust reports from that consolidated data.

What problems are you solving with the product? What benefits have you realized?

Acumatica is solving our inventory tracking and manufacturing processing needs. We are able to capture all of our company reporting in one instance and maintain consistnecy accross our entities.

Nader C.
Validated Reviewer
Verified Current User
Review Source

"Transitioning into Acumatica "

What do you like best?

Coming from Sage Software, it looks like Acumatica will allow us to grow to scale and provides more in depth analytics of our sales and operations. It's not as simple to use, but I see this software helping us create operating efficiency and management of our warehouse. I also can't express how useful it is that this software is built on a browser platform. This allows me to work efficiently from anywhere whereas I would always be stuck in my office.

What do you dislike?

It seems like there are multiple steps for simple processes such as sales orders, purchase orders, etc. Coming from Sage, everything was a simple 1-2 step process. Acumatica seems to be a 3-5 steps for all of these similar tasks. Also, if you go into a print screen and forget to save your work, you'll lose everything by clicking on back. The action tab needs to be available in the print screen to prevent data loss. The sales order process is also quite cumbersome. The training is a key aspect in learning how to use Acumatica. We are in the training process right now and will hopefully go live in two weeks.

Recommendations to others considering the product:

Know what your getting into and understand that you'll have to clean up your whole database before going in. It's not as simple as importing your data if you don't have your data properly formatted and organized. Acumatica can be a great tool for growing your business, but you'll have to go through the growing pains in setting up all your data properly for import and the training process to ensure all users have proper knowledge in how to use the software. The hardest thing for long time employees to accept was going through new daily processes.

What problems are you solving with the product? What benefits have you realized?

We are working to create operating efficiency, sales analytics to help with purchasing, and warehouse management, along with integrating a CRM and customer portal. One of our biggest issues in the business is with warehouse mispicks. This upsets customers and Acumatica will help us integrate into lot tracking and also factoring in warehouse management at some point.

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