What do you like best?
Industry specific for construction with familiar terms & concepts. Solid interfacing options overall using web hooks and the screen api. Screens are consistent and overall easy to use. Easy to use with multiple companies with the same user base. Improvement over systems like Timberline, Quickbooks, and the smaller Microsoft products (Dynamics, Great Plains (GP). Much easier to use than larger systems such as SAP, Oracle, etc. Technical documentation is sufficient for interfacing custom systems or third-party API's.
What do you dislike?
Smaller ecosystem to find help if implementation team is not providing clear answers compared to larger ERP/Accounting systems. Would be very difficult to hire additional consultants if needed. Very weak payroll overall compared to larger platforms. The provided REST API (oData), while promising, needs more maturity and wrappers to be truly effective and enterprise quality. Would like to see a better experience around general inquiries overall. I have not yet seen any solid reporting solutions or data modeling/warehouse out of the box and would like to see more growth there.
Recommendations to others considering the product:
If considering upgrading from Timberline or Quickbooks, this is a great choice. If you have custom systems in the Microsoft stack (.NET), interfacing will be fairly straightforward.
What problems are you solving with the product? What benefits have you realized?
Development/Consultant to help integrate/implement use as accounting system for construction organization while integrating with complex front-end system (Mach1 - not listed in list below). The following modules/features are used: Project cost tracking, HRM management, Payable and Receivables, General Ledger, Purchase Orders, General inquiry and reporting, Invoicing.