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G2 Marketing Solutions Reviews & Product Details

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In this video, marketing and product leaders from Mindtickle, SentinelOne, Workato, and Canva explain how real customer voices, peer reviews, and buyer insights influence software purchasing decisions.
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In this video, marketing and product leaders from Mindtickle, SentinelOne, Workato, and Canva explain how real customer voices, peer reviews, and buyer insights influence software purchasing decisions.
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G2 Marketing Solutions Reviews (5,506)

View 37 Video Reviews
Reviews

G2 Marketing Solutions Reviews (5,506)

View 37 Video Reviews
4.6
5,506 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the platform for its user-friendly interface and effective review management, which simplifies the process of gathering customer feedback. Many appreciate the strong support from the customer success team, which enhances their experience and helps drive marketing efforts. However, some users note that the scoring system can be confusing, impacting their understanding of review visibility.

Pros & Cons

Generated from real user reviews
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Atharva Z.
AZ
Gaduate Engineer Trainee
Mid-Market (51-1000 emp.)
"Builds Trust and Visibility with Authentic Reviews and Buyer Intent Data"
What do you like best about G2 Marketing Solutions?

One of the best things about G2 Marketing Solutions is the ability to build trust and visibility through authentic customer reviews and buyer intent data. The platform helps companies strengthen their online reputation while also identifying potential customers who are actively researching solutions in their category.

A major upside of G2 is its strong social proof. Positive reviews from verified users help increase credibility, improve brand awareness, and influence purchasing decisions. The review ecosystem also provides valuable user-generated content that marketing and sales teams can leverage across campaigns and websites. Review collected by and hosted on G2.com.

What do you dislike about G2 Marketing Solutions?

One downside of G2 Marketing Solutions is that review quality and authenticity can sometimes feel inconsistent. While the platform verifies many users, some reviews may appear overly promotional or incentivized, which can reduce trust for buyers looking for unbiased feedback.

Another challenge is that the platform can feel overwhelming due to the large amount of data, dashboards, and configuration options available. New users may need time to fully understand reporting, rankings, and campaign management features. Review collected by and hosted on G2.com.

NL
Head of Lead Generation
Internet
Mid-Market (51-1000 emp.)
"Great platform for B2b reviews and buyer incentive data"
What do you like best about G2 Marketing Solutions?

The buyer incentive tools available to us in G2 are very useful and give us valuable data for our marketing and sales efforts across our team.

Collecting and using reviews in our campaigns and landing pages has proved to help raising our conversion rates. Review collected by and hosted on G2.com.

What do you dislike about G2 Marketing Solutions?

There's not that much to dislike. However, there are a few navigational things that could be improved a bit when signed in - but that's usually because I forget where they are. But there's a little UI task to look into maybe.

The second thing might be that getting the credit card receipt is a bit complicated when you buy buyer incentive credits from Amazon. We have to go through our rep. to get it. That would be nice to get automatically sent to us.

But I believe they are working on fixing some of this. Review collected by and hosted on G2.com.

Andres S.
AS
Programmatic Analyst
Enterprise (> 1000 emp.)
"High-Intent Traffic and Strong Review Visibility That Captures Existing Demand"
What do you like best about G2 Marketing Solutions?

What stands out most is the quality of intent behind the traffic. People visiting G2 are not casually browsing, they are actively comparing solutions and looking to make a decision. That changes the entire dynamic because you are not just generating awareness, you are capturing demand that already exists. The platform also does a strong job of turning customer feedback into something tangible, whether that is through review visibility, category rankings, or comparison pages that position your product in context. Review collected by and hosted on G2.com.

What do you dislike about G2 Marketing Solutions?

The biggest drawback is the variability in review quality. Because incentives are commonly used to generate reviews, some of the content can feel less authentic than you would hope, which slightly undermines trust. There is also a lack of transparency at times in how reviews are moderated or approved, which can make the process feel inconsistent. Review collected by and hosted on G2.com.

Bhupendra M.
BM
Software Engineer
Computer Software
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Transparent, Trustworthy Reviews That Make Buying Decisions Easy"
What do you like best about G2 Marketing Solutions?

I like the transparency of this platform. Anybody can come here and write a review. Since the reviews are real and written by real people, if someone wants to use an application, they can come to the G2 platform, read reviews for that specific application, and then decide whether to buy it or use it. Review collected by and hosted on G2.com.

What do you dislike about G2 Marketing Solutions?

Honestly there is nothing which I dislike but sometimes my reviews are not passed so I feel disappointed, but apart from this every thing is perfect.But i know that this type of checking is required for a review platform. Review collected by and hosted on G2.com.

Martin H.
MH
Senior Marketing Manager
Mid-Market (51-1000 emp.)
"Powerful platform with outstanding support"
What do you like best about G2 Marketing Solutions?

What I appreciate most about G2 Marketing Solutions is the depth and quality of the data they provide — it gives us real, actionable insights that inform our strategy. The paid campaigns option is a great way to amplify visibility, and the integrations with LinkedIn and Salesforce make it easy to plug G2 seamlessly into our existing workflows.

But honestly, what stands out the most is the support from their Account Executives. They're proactive, knowledgeable, and genuinely invested in helping us get the most out of the platform. It makes a big difference to have an AE who feels like a true partner rather than just a point of contact. Review collected by and hosted on G2.com.

What do you dislike about G2 Marketing Solutions?

There's nothing major to complain about. Occasionally we encounter minor bugs, but they're rare and the support team resolves them quickly. The one area I'd love to see improved is the vendor account menu — the navigation can feel a bit cluttered at times, and a cleaner, more intuitive layout would make the day-to-day experience even smoother. Review collected by and hosted on G2.com.

Adit B.
AB
Customer Marketing Manager
Mid-Market (51-1000 emp.)
"Great Visibility Into Reviews, Competitive Insights, and Support"
What do you like best about G2 Marketing Solutions?

I like how it provides visibility to a prospective customer on what other customers are talking about your own product. From a user standpoint, the dashboard feature provides insights into new reviews, competitive analysis and marketing content. Lastly, I appreciate the support that the G2 team provides. Review collected by and hosted on G2.com.

What do you dislike about G2 Marketing Solutions?

The weighting of market presence in G2’s rankings can sometimes disadvantage smaller or growing companies. Even with strong satisfaction scores, they may rank lower compared to larger vendors with broader reach. Introducing a way to better spotlight high-performing smaller teams would make the platform more balanced and help buyers discover high-quality but less visible solutions. Review collected by and hosted on G2.com.

Magdalene Preethi T.
MT
Director, Customer Success
Computer Software
Mid-Market (51-1000 emp.)
"Great Tool for Smarter Marketing Decisions"
What do you like best about G2 Marketing Solutions?

G2 Marketing Solutions continues to be a very reliable and valuable platform for our team at Aviso. Having centralized access to customer feedback, peer reviews, and competitor insights makes it much easier to make informed marketing and product decisions. The dashboards remain intuitive and easy to navigate, and the data is presented in a way that’s immediately actionable.

We’ve also found the insights particularly useful for refining messaging and identifying areas where we can better align with customer expectations. Integrations still work smoothly with our existing tools, which helps us incorporate G2 data into our workflows without added complexity. Review collected by and hosted on G2.com.

What do you dislike about G2 Marketing Solutions?

Overall, the experience has remained very positive. That said, there’s still some opportunity to enhance customization—particularly around reporting and filtering data for more tailored views. Slight improvements in navigation when working with larger datasets could also make the experience even more efficient.

These are relatively minor enhancements, and they don’t take away from the overall value the platform provides. Review collected by and hosted on G2.com.

Prakash U.
PU
AWS Data Engineer
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"My best review experience with G2.com"
What do you like best about G2 Marketing Solutions?

What stands out to me about G2 Marketing Solutions is its evolution from a traditional review platform into a full AI-driven marketing ecosystem. The use of real-time buyer intent data, AI-powered chatbots, and automated lead qualification significantly enhances targeted marketing efforts. Additionally, its ability to link marketing performance directly to revenue through advanced analytics and ROI tracking makes it highly impactful for data-driven decision-making. Review collected by and hosted on G2.com.

What do you dislike about G2 Marketing Solutions?

One area where G2 Marketing Solutions can improve is in strengthening review authenticity by further minimizing bias from incentivized feedback. Additionally, the platform could enhance user experience by reducing information overload and offering more personalized, context-driven recommendations. Providing deeper technical insights for enterprise buyers and improving integrations with other tools would further increase its overall value. Review collected by and hosted on G2.com.

Asim R.
AR
Supervisor
Enterprise (> 1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"The Ultimate Hub for Honest Software Reviews"
What do you like best about G2 Marketing Solutions?

I use G2.com to review software and it really helps us find the best software for our organization. It's the best place to look for honest and professional reviews for products. It's the world's biggest hub for finding good software based on users' feedback, and it narrows the window of uncertainty significantly. I love how it makes life easier by offering chat and AI conversation options for leaving reviews instead of having to write everything down. It's great for finding the right product for our company, especially with HR, communication, and customer support related products all available with reviews and contacts. The initial setup of G2.com was very easy. Review collected by and hosted on G2.com.

What do you dislike about G2 Marketing Solutions?

Providing proof of user. There are many tools that I have used in my 10 years career on outsourcing. Some I do not use anymore but I can still provide a good feedback about it, yet I am unable to upload login screen shot of those tools. Review collected by and hosted on G2.com.

Response from Rachel Bentley of G2 Marketing Solutions

Hi Asim,

Thank you for taking the time to review G2. My name is Rachel, I am a senior director of Product Management here at G2. Please keep in mind that it may take up to 3 full business days for your review to be moderated as our quality assurance team reads every review before publishing it to our site.

Best,

Rachel

Elman M.
EM
Team Lead
Outsourcing/Offshoring
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"G2"
What do you like best about G2 Marketing Solutions?

What I like the most it that provides users the chance to give feedback about products, in this case honest feedback, and to read this from other users around the world, and to interact with these users and share your experience with it, also when providing incentivized feedback it is great, but overall, great website, information is clear and concise. Searching a review is great and easy, everything is clear to read, and peer content is great, for me it is the best review website in the market since provides the most complete information, and also the most reliable. Review collected by and hosted on G2.com.

What do you dislike about G2 Marketing Solutions?

Honestly, I do not dislike anything about this website since the information is accurate, it is great and has a lot of reviews and a variety of products and software, the interface is clear, maybe one thing I could change is the communication with Support that sometimes is not that fast and smooth, sometimes when sending a review at least I do not receive any confirmation from the Support Team and this sometimes can be frustrating, also some reviews are never approved and we do not have feedback on why reviews are not posted. Review collected by and hosted on G2.com.

Questions about G2 Marketing Solutions? Ask real users or explore answers from the community

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