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Wix Reviews (1,827)

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Reviews

Wix Reviews (1,827)

View 4 Video Reviews
4.2
1,827 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise Wix for its ease of use and excellent customer support, making it a reliable choice for both beginners and experienced users. Many appreciate the intuitive drag-and-drop editor and the extensive template library, which simplify website creation without requiring coding skills. However, some users note that customization options can be limited once a template is chosen.

Pros & Cons

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Tarun K.
TK
Founder and CEO
Information Technology and Services
Small-Business (50 or fewer emp.)
"A website builder I use daily to manage client websites"
What do you like best about Wix?

I use Wix daily in my professional work as a website builder for client projects. I manage multiple active client websites from my Wix account, including business websites, blogs, landing pages and small online stores. I’m logged into the Wix dashboard throughout the day to update content, adjust layouts, manage settings and respond to client requests.

Getting started on new projects is fast. I usually begin with a pre-built template or, for some projects, the AI website builder to generate an initial structure. From there, I customize the design, pages and sections based on client requirements. This approach saves time while still allowing full creative control.

Day-to-day tasks like editing content, rearranging sections in the editor, checking site settings and managing multiple sites from one dashboard are straightforward. Everything is organized clearly, which is important when I’m switching between several client websites in one day.

For e-commerce or paid services, I also set up payments for clients. Wix’s PayPal integration works reliably, which is essential since many of my international clients specifically request PayPal. When I need help, Wix’s help articles and support resources are easy to access and helpful while I’m actively working inside the platform. Review collected by and hosted on G2.com.

What do you dislike about Wix?

One downside I’ve noticed when managing client websites long-term is that domain renewal costs can be higher compared to some standalone domain providers. Additionally, very advanced custom functionality sometimes requires third-party apps or workarounds rather than being handled directly within the editor. Review collected by and hosted on G2.com.

UK
IT Team
Mid-Market (51-1000 emp.)
"Easy Website Building with WIX’s Simple Drag-and-Drop Editor"
What do you like best about Wix?

WIX is a platform that help us in building our website for our company. This software made sure that we were able to update all the details related to our company on a online platform and also create a website without the professional knowledge of coding. Working with this tool is much easier you just need to do some drag and drops with the basic knowledge of it's user interface. Review collected by and hosted on G2.com.

What do you dislike about Wix?

You will have to create the design of the website with limited templates available on this software. Also after selecting a template it becomes very difficult to change it later on. You will have to design your website according to the available templates only. This is the major disadvantage of this tool according to my experience Review collected by and hosted on G2.com.

Samantha A.
SA
Book Author
Small-Business (50 or fewer emp.)
"Comprehensive Platform with a Steep Learning Curve"
What do you like best about Wix?

I like that Wix has everything you need all under one roof. I also value their customer services because if I've got any problems, they're very quick to help and resolve them. The apps make things easier, like for drop shipping and SEO, to support my website. Review collected by and hosted on G2.com.

What do you dislike about Wix?

I'm the one-man band, and sometimes I feel so overwhelmed with everything that needs doing, such as all the accessibility, the SEOs. Everything. I just feel sometimes I'm overwhelmed by everything and that I'm drowning in everything that needs doing. Also, it was very difficult for me to set up initially because I didn't know what I was doing. I've never had a website before, so I was blind, and there was little to help. Finding how to actually set up the layout of your website and how Wix can help you to do that wasn't immediately visible. You have to actually hunt for it. Some of the apps are very expensive. Review collected by and hosted on G2.com.

ZG M.
ZM
E-commerce
Small-Business (50 or fewer emp.)
"Effortless Website Building for Beginners"
What do you like best about Wix?

I love Wix because it allowed me to build my first website without needing any coding background. It's great for beginners and offers customizable professional websites. The platform helped me create amazing websites with all the features I needed, like linked images and web support. I really appreciate the wide range of templates they offer for different categories. Whether you're building an e-commerce or a support website, they have different templates that offer various designs, themes, images, and functionalities. The initial setup was really very easy for us. Review collected by and hosted on G2.com.

What do you dislike about Wix?

I think most of the features are already included in the free version but if you want some features you must have to purchase the premium version. Like custom domain we can only get at on a premium option and storage options. Review collected by and hosted on G2.com.

Rick L.
RL
Freelance Writer
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Flexible Plans and Excellent Support for Long-Term Users"
What do you like best about Wix?

Flexibility. I'm one of the ancient Americans who doesn't need and can't afford the quite wonderfully robust marketing plans available. Yet I am very happy with the functionality and support for my Light plan. Review collected by and hosted on G2.com.

What do you dislike about Wix?

There is nothing I can write here. I've been a customer of Wix for many years, and once I got through the initial learning curve, have been a happy user all that time. Customer support has been great the few times I've needed advice. There are always more features than I can use, yet I'm constanly experimenting with new features as they com along. Review collected by and hosted on G2.com.

Mukesh K.
MK
BDE and QA
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Drag-and-Drop Editor Makes Website Building Effortless"
What do you like best about Wix?

The best thing is definitely the drag-and-drop editor. I am NOT a coding person at all—zero coding knowledge—but I launched my whole site myself. I could place pictures and text exactly where I wanted them, which is a big deal for my brand look. Review collected by and hosted on G2.com.

What do you dislike about Wix?

My site can be kinda sluggish sometimes, especially on mobile, which I worry about for SEO. And when you start needing the good stuff, like e-commerce features or extra apps, the pricing jumps up way more than I first thought. It gets expensive fast. Review collected by and hosted on G2.com.

Javier C.
JC
Full Stack developer
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Use Wix for your Portfolio"
What do you like best about Wix?

Help to make the website faster. Also, in the short term, I use it to create my portfolio, and it works well, because it was created in a month, which helps a lot to create the link on Wix Review collected by and hosted on G2.com.

What do you dislike about Wix?

Well, you are working on Wix, and if you do not have the premium version, they ask you a lot, even on your work, so that is something I do not like. Also that WIX is not too good at integrating code; on the other hand, you can not create code. The best way to use if interact with HTML and CSS and move things around Review collected by and hosted on G2.com.

Verified User in Arts and Crafts
AA
Small-Business (50 or fewer emp.)
"Limited Customization and Frustrating Cancellation Experience with Wix"
What do you like best about Wix?

If you don't need any customization, Wix can be appealing. But, I found it to not have many options. Review collected by and hosted on G2.com.

What do you dislike about Wix?

This was absolutely the worst company I have worked with to aid my business. After 5 years of using them, I still never had a working version of the website I was trying to create. It was a waste of money, and when I tried to cancel my account, they made me jump through so many hopes instead of making it easy to delete and cancel the account. I choose to sign up for 3 year terms, assuming that I could cancel at any time and be prorated the difference as a refund, they would not issue me a refund even though I had 2 years left on my plan. It's just going to go to waste now. They had horrible customer support. Review collected by and hosted on G2.com.

Verified User
G
"AI-Powered Builder Transforms Website Creation"
What do you like best about Wix?

I love how Wix is an "all-in-one" choice for local businesses like plumbers or salons because of built-in tools like Wix Bookings and Wix CRM. The flexibility with its "unstructured" editor is a big plus for creatives like artists and photographers who want more unique layouts. The AI Builder is a standout feature for me; in 2026, it helps rapidly prototype a website by generating a full site draft in under 30 minutes just by describing the business. This is a game changer when starting from scratch, as it moves you from 0 to 80% complete quickly. I appreciate how Wix respects where you are in your journey, offering an AI Builder for those who need a site fast and a Standard Editor for those who want to customize every detail. Separating design from content with Dynamic Page layouts is genius, especially when managing lots of data, as it creates pages automatically without messing up the layout. Review collected by and hosted on G2.com.

What do you dislike about Wix?

Wix uses absolute positioning, which means it doesn't always scale down perfectly to mobile on its own. You have to design the site twice because things can overlap or be hidden in the mobile editor. And for most Wix sites, if a user tilts their phone to landscape, the site often looks stretched or broken because you can't customize a separate landscape breakpoint. Review collected by and hosted on G2.com.

Himanshi H.
HH
Software Engineer
Information Technology and Services
Enterprise (> 1000 emp.)
"Effortless Website Building with Intuitive Tools and Templates"
What do you like best about Wix?

What I like best about Wix is how easy and intuitive it is to use. I can quickly build and customize a professional-looking website without needing any coding knowledge, and the drag-and-drop editor makes changes fast and flexible. I also appreciate the wide range of templates and built-in tools, which let me manage design, content, and basic functionality all in one place. Review collected by and hosted on G2.com.

What do you dislike about Wix?

What I dislike about Wix is that it can feel a bit restrictive once the website grows or needs more advanced customization. Some design elements and layouts are hard to change later, and performance can sometimes slow down as more features are added. I also find that moving a site away from Wix or making deep technical changes isn’t very flexible compared to more open platforms. Review collected by and hosted on G2.com.

Pricing Options

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Free

Free

Light

$17.00
Per Month

Core

$29.00
Per Month
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Wix Features
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