Wix Reviews & Product Details

Flexibility. I'm one of the ancient Americans who doesn't need and can't afford the quite wonderfully robust marketing plans available. Yet I am very happy with the functionality and support for my Light plan. Review collected by and hosted on G2.com.

There is nothing I can write here. I've been a customer of Wix for many years, and once I got through the initial learning curve, have been a happy user all that time. Customer support has been great the few times I've needed advice. There are always more features than I can use, yet I'm constanly experimenting with new features as they com along. Review collected by and hosted on G2.com.

The best thing is definitely the drag-and-drop editor. I am NOT a coding person at all—zero coding knowledge—but I launched my whole site myself. I could place pictures and text exactly where I wanted them, which is a big deal for my brand look. Review collected by and hosted on G2.com.

My site can be kinda sluggish sometimes, especially on mobile, which I worry about for SEO. And when you start needing the good stuff, like e-commerce features or extra apps, the pricing jumps up way more than I first thought. It gets expensive fast. Review collected by and hosted on G2.com.

Help to make the website faster. Also, in the short term, I use it to create my portfolio, and it works well, because it was created in a month, which helps a lot to create the link on Wix Review collected by and hosted on G2.com.

Well, you are working on Wix, and if you do not have the premium version, they ask you a lot, even on your work, so that is something I do not like. Also that WIX is not too good at integrating code; on the other hand, you can not create code. The best way to use if interact with HTML and CSS and move things around Review collected by and hosted on G2.com.

If you don't need any customization, Wix can be appealing. But, I found it to not have many options. Review collected by and hosted on G2.com.

This was absolutely the worst company I have worked with to aid my business. After 5 years of using them, I still never had a working version of the website I was trying to create. It was a waste of money, and when I tried to cancel my account, they made me jump through so many hopes instead of making it easy to delete and cancel the account. I choose to sign up for 3 year terms, assuming that I could cancel at any time and be prorated the difference as a refund, they would not issue me a refund even though I had 2 years left on my plan. It's just going to go to waste now. They had horrible customer support. Review collected by and hosted on G2.com.

I like how easy it is to set up your website with Wix. I set mine up in 2012 and have tweaked it over the years to get it just the way I like it. It's always simple and easy, with plenty of tools that Wix keeps up to date. The ease of use allowed me to do it myself, even though I had never done a website before. They provide a lot of different options, not just for backgrounds but also for emails and voice, and the new improvements make it even more accessible overseas. I also appreciate the professional, knowledgeable, and expert support team they have—no problems with them. Review collected by and hosted on G2.com.

I do not like the AI. It kept giving me the runaround, making me feel like I was at a Walmart where nobody knows anything, just sending me around in a circle. The stress from dealing with the AI was so bad, it made me want to throw my phone against the wall. Finally, it got the hint and transferred me to a human. Review collected by and hosted on G2.com.

I like how easy it is for the public to access my blog when I post it on X, Facebook, or through email news releases. Wix is easy to use for changing, duplicating, drafting, saving, deleting, and adding pictures, videos, and YouTube content. These features make it convenient to manage my blog. Review collected by and hosted on G2.com.

I used to be able to have my commentaries and news releases and appearances in the media appear publicly on Google, etc. when my name was involved, stated, published, etc. Some newsworthy event. However, after repeated efforts with my SEO I am no longer able to be recognized on Google. And I fear there is a glitch with my SEO function on my twopartytyranny.org account. I have written Wix, and complained, and have attempted repeatedly over the last few years unsuccessfully. I have given up. Review collected by and hosted on G2.com.

This software has been great to design websites for client it has great features for blogging and marketing making it simple for us to work on it. The websites are highly customizable and easy to manage and deploy. The platform is easy to use as well Review collected by and hosted on G2.com.

The AI that creates the website needs to be much more fast and simple to use. Also the domain connection is not smooth needs improvement. The website sometimes has slow loading speeds hampering the experience of users Review collected by and hosted on G2.com.

I really appreciate that Wix makes it easy to look at the billing history, which is crucial for managing my business finances efficiently. I am quite pleased with the customer service offered by Wix, having had a positive experience during a chat with Valentina, who explained billing questions effectively. The platform is somewhat easy to use, making it accessible for managing my business without too much complexity. Additionally, I value the resources available on Wix, which support my business operations effectively. Review collected by and hosted on G2.com.

I find that Wix could be more user-friendly for beginners. It would be beneficial to have a more structured step-by-step process to assist new users in navigating and setting up their websites. Some aspects of the website could also be improved to enhance the user experience for those who are not as tech-savvy. Review collected by and hosted on G2.com.

I enjoy working with the Wix platform because it is user-friendly and offers a wide range of customizable features. While their AI help feature isn't flawless, I find it to be very helpful about 90% to 95% of the time. What stands out to me most about Wix is their customer support, which has always been friendly and quick to assist. I've been using the platform for about a year now, and I find it easy to integrate both the blog and newsletter features. Overall, using Wix has been a great experience. Since I am new to website building, I can't really compare its ease of use to other providers. Nevertheless, I am very satisfied with how Wix operates and with the integration of its various marketing features. Review collected by and hosted on G2.com.

What I find least helpful about the Wix platform are certain restrictions when creating blog posts. For example, I am unable to add social media icons, and there are also some constraints when it comes to designing custom buttons. Review collected by and hosted on G2.com.

The drag-and-drop editor is intuitive, and the template selection gave me a strong starting point. For a small business owner, it’s helpful that everything from hosting to SSL to mobile responsiveness is included in one package. I also liked the ability to use CMS collections for service area pages, since it promised scalability without needing to duplicate dozens of static pages. Review collected by and hosted on G2.com.

Unfortunately, Wix has serious problems with dynamic CMS pages and SEO indexing. For over a month, my business’s dynamic service pages have failed to index in Google, making me essentially invisible in search. Support confirmed this was a platform bug but could not provide a resolution timeline. I was first told it would be fixed by a certain date, which was missed, and later told there is no ETA at all. There is no compensation for lost business, no real escalation path, and contradictory information (e.g., being promised a supervisor call only to be told later that supervisors don’t take calls). For a platform marketed to small businesses, the lack of reliability, transparency, and accountability has been extremely damaging. Review collected by and hosted on G2.com.