
It is a very interesting program to feel the energy of each of the events through monitoring and tracking mechanisms, the purpose is to create marketing starting from the idea of tastes and dynamics of possible events. The interface is very good, simple and with professional features. Review collected by and hosted on G2.com.
It works excellent, I have nothing derogatory to mention about this software, it meets the minimum requirements for acceptance. Review collected by and hosted on G2.com.
Splash is a great tool for organizers and designers. The designers I've worked with are big fans of the variety of tools available to them within the platform. The platform itself is pretty easy to navigate once you've had a chance to make yourself familiar with it. The technical teams I've worked with have commented on the constantly growing list of integrations. For us, one of the biggest benefits of Splash has been the ability to turnaround a live event page in a very short amount of time. Review collected by and hosted on G2.com.
Similar to a lot of other platforms, there isn't a lot of room for immediate customization of features. Splash works on updating their platform as a whole (vs. custom options for specific clients). Any features that can be customized tend to have a lengthy turnaround time.
From a technical support perspective, we've had some great support staff that is very responsive. In some cases, we've had support staff or Splash team members who just send us to support articles, which doesn't always help in time sensitive situations.
While the cost of the yearly license isn't very expensive, the cost of the user licenses keep increasing, and when you have a team of 5+ people who need designer level access, it can get expensive. Review collected by and hosted on G2.com.
When we implemented Splash we had their designers create event templates for our various field events using our brand guidelines. This made for easy use of the tool for our small team to not need to rely on creative to build beautiful event pages but ensure they have the same look and feel for various event types. It's an easy tool once you figure out how it works and implements with marketing automation - we use Marketo and the integration is seamless. Review collected by and hosted on G2.com.
We've had a few bugs and issues with implementation that were fixed with the Splash team - things like product updates and changes to our account have resulted in major changes to our setup and config which were very frustrating.
Additionally, the previous team who managed our account for customer success and support have left and the new team is fantastic and have helped us realize more value with the tool. Review collected by and hosted on G2.com.
I enjoy how customizable their pages are, their platform is user friendly and when stumped, their customer service is responsive. I'm able to work seamlessly with our design team on creative that plugs easily into Splash's templates to easily create a page that has the look and feel of our company all while having limited design background. We've used the platform for a virtual FunRun where clients submitted their miles and proof of running; we're using it to host 40+ events over the course of October and November by having one main page that clicks out to 40 different Splash pages where guests can RSVP. We're finding the possibilities rather limitless. Review collected by and hosted on G2.com.
It's hard to find a dislike; however, I've learned to hit the save button after every edit; however, I wish they had an "undo" button. Their back-up options haven't worked well for me. Additionally, this doesn't make or break me using the platform, but when I'm collecting RSVPs or data for my team, I'm able to add them as collaborators. It'd be nice if they could easily login without an account and export their client data on their own without me having to do it (not sure if this is something that's included in the collaborator access). Review collected by and hosted on G2.com.
I honestly don't know don't know how I did my role before Splash. The biggest benefit for me is its integrations and reporting ability. All of my event data sat in spreadsheets before and was extremely hard to quantify, whereas now I can hop into Splash and pull up the analytics straight away. The integration with Salesforce and auto-campaign creation is extremely helpful and take away all the previous manual work of importing lists! Review collected by and hosted on G2.com.
Not a downside as such and I know it's something they're working on but obviously as everything is digital in the current climate and webinars are the main source of events, just really working on building out those integrations with webinar tools so the experience is smoother. Review collected by and hosted on G2.com.
Some of the best features of Splash include how quickly it is to setup an event, being able to segment guest lists and the messaging feature. They all work great hand in hand. You can easily have an event setup in less than 10 mins. Import your guest list and segment it by ticket type, access level, etc. It's easy to message guests that haven't RSVP'd or that or in a specific group with the messaging feature. Review collected by and hosted on G2.com.
One feature that I would like added is the ability to add pictures in the registration form. Another feature that would be helpful for your team is a hotel and accommodation integration. Before COVID, we had a lot of guests travel and it would've been useful for them to book their hotel directly during the registration process. Review collected by and hosted on G2.com.
The Splash user interface is simple to design events from start to finish. I like that we're able to optimize the design for different devices very easily. It's a great tool for any marketing org to have. The support team is also great if you need help and run into any issues. They are quick to respond and always help with a solution. Review collected by and hosted on G2.com.
Splash doesn't allow multiple pages in one event. Meaning you can only scroll to different sections on the page from the navigation and open modals. It would be great if the ability to link to different pages in one event was added to the product. It would also be great to have the ability to use video backgrounds rather than just still images. Review collected by and hosted on G2.com.
The service is very easy to use and the support team are really responsive and helpful. I like the design items on offer. We use this tool daily and enjoy doing so! The educational materials are also straightforward. Review collected by and hosted on G2.com.
There are some limitations sometimes when it comes to mapping with Salesforce but again, the support team always aims to help solve problems here. The Zoom integration is also not working correctly yet but it has just been launched so I expect it to improve. Review collected by and hosted on G2.com.
Splash provides a seamless event management process from beginning to end, streamlining many of the steps along the way. From the great user experience, automated guest communication, and insightful reporting (with the use of a Salesforce Integration), Splash’s platform is easy & enjoyable to use and produces results. As part of the Salesforce integration, a new Salesforce ID is automatically generated when creating a new event, allowing our sales team to easily view what contacts attended which events, eliminating the extra step of having them reach out to our marketing team.
Both the Theme Library and Saved Content Blocks allow our team to create events quickly while ensuring our branding is consistent. Since you can share blocks between users, we do not have to spend hours re-creating event templates. The waitlist functionality has also saved our team a great amount of time by automating a process that used to be very manual. Splash continues to release new product features to enhance the platform. The UX is great and the Splash team constantly strives to improve and meet the current industry needs!
When COVID-19 hit, we were able to pivot our education programs that are typically in-person to a virtual format without a hitch. Although we were nervous about the transition, Splash allowed us to easily change directions and host 13 virtual education events AND almost all hit 100% capacity.
The support from the Splash team is also excellent! We are very happy with our Customer Success Manager, Elise. She is always able to answer questions and give us specific and timely recommendations. The Pro Support team is also quick to respond and almost always has the answer to our questions instantly.
Overall, our team is SO happy with Splash and we are excited to continue our partnership. Review collected by and hosted on G2.com.
We do not have any no major features/UX dislikes! Review collected by and hosted on G2.com.
What I like best about Splash is how customizable the event page and the emails are. I'm able to be creative and produce some really cool event pages and have it be cohesive to the experiences I am trying to create. Review collected by and hosted on G2.com.
Scheduling an email in advance only seems to capture the current registrants and won't pull in new registrations. EX: I can go in on a Monday and schedule an email to go out to all attendees on Wednesday. It will add all attendees, however, it won't include any attendees who register between Monday and Wednesday. Review collected by and hosted on G2.com.
Beautiful UI, guest management, virtual touch point. I also love that I can create non-RSVP "events" which are basically temporary web pages. I do this a lot to showcase our company's presence at conferences. It's especially great because website support is tough to come by internally. Review collected by and hosted on G2.com.
I can't wait until the breakout room function works for the zoom embed in the virtual touchpoint. Review collected by and hosted on G2.com.
I like Splash very much because I can analyze the most striking events for my future projects, I can establish a work parameter where the idea of future projection is reflected in the processes of new customers or new partners. It is extremely easy to use, the functionalities are solid and have great attributes. Review collected by and hosted on G2.com.
I would like you to have more empathy with the users, to create a virtual community where we can create opinion matrices between us. Review collected by and hosted on G2.com.
Among the most important aspects is the simple configuration of these events and the potential for personalizing the info. It's very important to be aware that the record of occasions, the landing page and all of the details are in 1 spot, in addition, it has many email attributes like sending handwritten emails, reminders, and so on, inside the business is extremely handy when it comes to organizing a large scale event. Review collected by and hosted on G2.com.
It can be slow in its interface and even slower when sending massive amounts of emails Review collected by and hosted on G2.com.
Splash is the streamlines team communication for the hospitality and restaurant industry. Splash has intuitiveness implement because it has the ability to customize it to our own business so we have been able to make changes the specific brand that it super relevant to our field teams. Our business has many moving parts and multiple locations and offices because this program allows all of us to be on the same page to keep track of each other's schedules and bookings in a streamlined way. Splash implement makes it really simple to communicate with clients because it takes less time and fewer steps than any other catering system that we have used this implement. In other words, our team is able to create registration pages for events, send mass emails with analytics, mobile check-in at events, and sending surveys to our registrants also we can simply track our event attendees in order to generate our own engagement scores. Review collected by and hosted on G2.com.
The only thing that we had trouble with Splash implement is that the initial information transfer from my old system but it could have been fault of the other program because it has very limitation for transfer our information. This reporting system is extremely robust and it is difficult to maneuver without prior but it could be an incredibly valuable tool because all of its capabilities are limited that they cannot friendly implement. Their support team says to simply contact the registrant and request payment because if we wanted to do collections but we wouldn't have paid thousands of dollars for a registration system. This design for the meeting registration site and the mobile application is limited and it can feel a little tedious all the step by step to create an event so I would improvement in terms of this style. Review collected by and hosted on G2.com.
I love how easy and navigable splash is. The platform makes so that even the most beginner user can quickly spin up a landing page and get their point across. I also love how customizable the pages are. Review collected by and hosted on G2.com.
I do not like that my company does not use the new Zoom integration. Review collected by and hosted on G2.com.
Fun templates. Easy to update emails and forms. Can pull reports, lists, etc. at the click of a button. Review collected by and hosted on G2.com.
Not as intuitive as I'd like. It's not easy to update the templates and cater them to your own needs. Images and texts aren't able to be edited as easy as I'd like. Can't drag and click images from one space to another on the landing page build so you're pretty limited or forced to spend too much time moving things around and resizing things. Review collected by and hosted on G2.com.
The upside of using Splash is the ability to collect customer data and create lists based on user preferences. Being able to use data acquisition as an accurate ROI has been extremely helpful when it comes to determining event and initiative expectations and budgets. Review collected by and hosted on G2.com.
The only downside to Splash is that on occasions emails and event invites sent from a Splash account go to a user's "junk" folder. Review collected by and hosted on G2.com.
I particularly love that Splash allows you to create templates. We run series fairly often, and having access to templated landing pages makes things run a lot more smoothly and quickly. Review collected by and hosted on G2.com.
It can be a bit tough to get the hang of the email tool. There are a lot of small nuances you need to remember in order to save your work, and to create email templates for your events. Luckily though, the Splash customer support team is responsive and there to help. Review collected by and hosted on G2.com.
I love the newness and excitement that Splash brings to my webinar experience. I think that this will really take webinars to the next level Review collected by and hosted on G2.com.
Sometimes it's hard to navigate or lags and can be slow Review collected by and hosted on G2.com.
I'm an intern at my company and was pleasantly surprised at how easy it was to get started using Splash from the first day I joined. I can create pages quickly and never worry about them being off-brand. My team uses Splash's Zoom webinar integration and it has been very easy for us to quickly get virtual events up and running. Review collected by and hosted on G2.com.
I haven't found anything that I don't like about using Splash. Review collected by and hosted on G2.com.
Easy to use, And it looks very professional. They make it very easy to create and edit events. Also, the ability to integrate with Slack and email is great. Review collected by and hosted on G2.com.
The only issue I had was I hide a section of a template on the desktop view, but it still showed on the mobile view. Review collected by and hosted on G2.com.
I like the ease of use of Splash. You can design beautiful event pages quickly. The Virtual Event Touchpoint was easy to use and a lifesaver when we transitioned our three award shows online. Customer support is great too. Review collected by and hosted on G2.com.
I know they are working on this but their emailer could use some work. When you do email blasts to over 5,000 recipients, it is suggested that you split it into separate email batches. It's a little time consuming to prep for if you are sending to 28,000 potential guests but that is my only complaint. Review collected by and hosted on G2.com.
The ease of editing a page with little design experience and available templates. I also love the link analytics. Review collected by and hosted on G2.com.
It takes a while to upload a list from SF and then to apply that list to an email distribution. Integrations with SF break often. Review collected by and hosted on G2.com.