Sakari Reviews & Product Details

Sakari has been a great addition to our customer communication process. I find it user-friendly and easy to use. Its Zapier and Shopify integrations let me automate SMS notifications throughout the order process, keep customers updated, reduce manual follow-up, and save time. I like getting live notifications when I receive a message and being able to transfer calls to another phone number. The SMS part works very well for us, and we normally don’t have trouble with anything. Setup was really simple, and I had everything ready within a week. Review collected by and hosted on G2.com.

A long time ago, we tried Sakari's calls feature, but it didn't work well. I believe we couldn't receive phone calls, though I can't remember exactly and haven't tested it again. Therefore, we starting using a different app for phone calls. Review collected by and hosted on G2.com.

I like how simple and intuitive Sakari is. Uploading contact lists is quick and easy, and Sakari automatically finds duplicate contacts, which saves time and helps keep our data clean. I can personalize messages, schedule campaigns in advance, and use reports to track campaign performance and results. The clean, straightforward interface makes it easy for anyone on the team to use, and the features we need make SMS marketing simple and efficient without unnecessary complexity. The initial setup was seamless, and Sakari works well for our needs. Review collected by and hosted on G2.com.

I’d like more detailed campaign-level reporting. SMS activity is mainly shown by date, and I’d like to see the total number of messages sent and performance metrics for each campaign. It would also be great to use Sakari with Claude through an MCP, and I’m not sure whether I can connect it to Zapier. Review collected by and hosted on G2.com.

Easily integrated with HubSpot and allowed us to very quickly set up customer messaging flows that have helped us improve their experience with us Review collected by and hosted on G2.com.

It’s not really a “dislike,” but I do wish we could manage this directly within HubSpot, rather than having to use a separate pane of glass for it. Review collected by and hosted on G2.com.

I love being able to text prospective students about going back to school. Sakari has been so easy to use and has worked phenomenally! I also love that I can schedule texts!! Review collected by and hosted on G2.com.

There's not much to dislike. It's easy to use easy to update information and I LOVE the insights! Review collected by and hosted on G2.com.

What I love best about Sakari being able to access the desktop version in addition to the app on my mobile work phone. Review collected by and hosted on G2.com.

This is not really a dislike, but I do have to refresh my browser to receive the latest incoming text messages. Review collected by and hosted on G2.com.

I like Sakari for the ease of messaging. It's just so easy, kind of like a regular messaging service. It's very friendly and user-friendly, which is pretty nice. I also found the initial setup pretty easy and smooth, just like using a regular messaging app, making it user-friendly as well. Review collected by and hosted on G2.com.

nothing Review collected by and hosted on G2.com.

The notification is very easy to see, especially when I have multiple messages. Review collected by and hosted on G2.com.

When I accidentally send a message, I can’t take it back to stop it from being delivered. Review collected by and hosted on G2.com.

I like the fact that you can save some SMS messages to reuse later. Review collected by and hosted on G2.com.

The limit of SMS per day that can be blocking if you have many customers Review collected by and hosted on G2.com.

I like being able to use my work number instead of my personal number. I hardly have any problems with Sakari, and it’s a well-rounded, good app to use. Getting started was easy—I just had to sign in. Review collected by and hosted on G2.com.

I get a notification when I receive a text back, but I have to refresh the page to see it. Review collected by and hosted on G2.com.

Easy to set up. Easy to use. Powerful. It just works. Review collected by and hosted on G2.com.

Nothing yet. The whole thing seems to be a cohesive whole. Review collected by and hosted on G2.com.