--- title: Sakari Reviews meta_title: 'Sakari Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 18 reviews by the users' company size, role or industry to find out how Sakari works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 18 scale: '5' date_modified: '2026-06-24' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Sakari Reviews **Vendor:** Sakari **Category:** [Mobile Marketing Software](https://www.g2.com/categories/mobile-marketing) **Average Rating:** 4.4/5.0 **Total Reviews:** 18 ## About Sakari All your business texting needs. One easy platform. Sakari is a global communication hub built for sales, marketing, and customer success teams who rely on SMS and MMS to drive real growth and engagement. With Sakari, your team can manage both two-way SMS conversations and 1:many bulk messaging campaigns all from the same platform — no more tech-stack swapping, whether you're closing a deal, running a territory-specific blast, nurturing new customers, or launching a full-scale marketing campaign across the globe. • Reach customers in 190+ countries with local numbers you can buy in minutes, plus compliance support for wherever you're sending. • Flexible phone numbers: Buy new, import an existing number, or enable texting with your office number! • Transparent plans & pricing starting as low as $25/month — no setup fees, no contracts, and no hidden carrier fees or surprise charges (taxes excluded, vary by jurisdiction) • Native integrations with HubSpot, Pipedrive, ActiveCampaign, Aircall, Slack, and Zapier, plus 1,000+ more — built to work seamlessly with your CRM, or as a powerful standalone solution Need more firepower? Sakari offers custom Enterprise contracts tailored to your growth needs. Ready to add SMS to your marketing stack? Start your free trial → https://sakari.io/ ## Sakari Pros & Cons **What users like:** - Users love Sakari for its **ease of use** , appreciating the friendly interface and seamless integrations enhancing workflow efficiency. (2 reviews) - Users value the **seamless integrations** of Sakari, which enhance workflow efficiency and communication with existing tools. (2 reviews) - Users value the **CRM integration** feature of Sakari, enhancing their workflow and productivity significantly. (1 reviews) - Users praise Sakari for its **outstanding customer support** , highlighting the knowledgeable and responsive team that enhances their experience. (1 reviews) - Users value the **ease of understanding** provided by Sakari's comprehensive guide, facilitating seamless navigation and usage. (1 reviews) - Users commend the **easy communication** facilitated by Sakari, enhancing their workflow and overall efficiency. (1 reviews) - Reliability (1 reviews) - Time-Saving (1 reviews) - Users value the **comprehensive guide** offered by Sakari, enhancing their understanding and navigation of the system. (1 reviews) - User-Friendly (1 reviews) **What users dislike:** - Users are frustrated by the **limitation on re-adding contacts to different groups** , which impacts their organizational flexibility. (1 reviews) - Users experience **delays** due to the CRM's limitation of sending responses only to contact owners, not the senders. (1 reviews) - Users note a **slight learning curve** initially, though the tool becomes easier to use over time. (1 reviews) - Users notice a **limited customization** option for templates, making it less flexible than desired for individual needs. (1 reviews) - Users note a **limited number of templates** , wishing for more customization options for better usability. (1 reviews) - Users find the **missing feature of group reassignment** frustrating as it complicates contact management significantly. (1 reviews) - Users face **onboarding issues** as re-adding contacts to groups is unclear, complicating their initial setup experience. (1 reviews) - Service Delays (1 reviews) ## Sakari Reviews ### 1. Seamless Integrations and Outstanding Support Make Sakari a Standout **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2025 **What do you like best about Sakari?** We’ve been using Sakari for some time now and absolutely love it. The platform is easy to use with a very friendly user interface, and the integrations work seamlessly with our existing tools, like Slack. It has made our workflow much more efficient and communication much smoother. Michael B. provides excellent support. He’s knowledgeable, responsive, and truly great to work with. The customer service overall has been outstanding. We’re very happy with Sakari and highly recommend it to any team looking for reliable software with great functionality and support. **What do you dislike about Sakari?** There’s a slight learning curve at first, and I wish there were a few more customization options for templates, but overall it’s a great tool once you get used to it **What problems is Sakari solving and how is that benefiting you?** Sakari helps us manage communication with a large number of investors in our syndication business. Instead of one-way updates, it allows us to easily send and receive messages, making our interactions more personal, efficient, and organized ### 2. Sakari's messaging platform has an effortless SMS communication **Rating:** 5.0/5.0 stars **Reviewed by:** Winston A. | Subject Matter Expert, Real Estate, Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2023 **What do you like best about Sakari?** User-Friendly Interface: Sakari provides an intuitive user interface that is simple to use and comprehend for our team. Users like us value the design's simplicity, which enables us to send and manage SMS messages quickly and effectively without a high learning curve. **What do you dislike about Sakari?** Limited International Coverage: Sakari's SMS texting service might not be available everywhere. Some of our leads that need their SMS campaigns to have a global or wide international reach should check if the service is offered where they want it. **What problems is Sakari solving and how is that benefiting you?** Instant and Direct Communication: With Sakari, our team may speak with our clients in a direct and timely manner. This is particularly useful for critical or time-sensitive messages, including alerts, notifications, order updates, or appointment reminders, as it ensures prompt and effective communication. ### 3. Great support in Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Noel John C. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2023 **What do you like best about Sakari?** Great solution for an over-the-phone sales and service team. The setup and support team have been amazing and were extremely helpful with picking the correct plan for us. **What do you dislike about Sakari?** That I cannot message people directly from deals. And also not saving most of the past conversations I had with clients. I keep getting error message thrice a week when sending messages. **What problems is Sakari solving and how is that benefiting you?** When I don't reach my clients via email or Call, SAKARI is a helpful website where I can reach the clients via SMS ### 4. Effective platform with good Hubspot integration **Rating:** 4.5/5.0 stars **Reviewed by:** Kaemon M. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2023 **What do you like best about Sakari?** The Hubspot integration works well for our sales process, project management, and workflow integration. **What do you dislike about Sakari?** The original web platform has a lackluster UI, but that is mostly corrected in the beta for the new web platform. The mobile app does not push notifications and generally doesn't work incredibly well. **What problems is Sakari solving and how is that benefiting you?** We have been using SMS for sales and project management for years, but Sakari's Hubspot integration allows us to speed up all of these processes, see communications between customers and coworkers, and use SMS in our marketing and project automations. ### 5. Great Product and Service **Rating:** 5.0/5.0 stars **Reviewed by:** Tracey S. | Real Estate Consultant/CEO, Broker, Real Estate, Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2023 **What do you like best about Sakari?** We use Sakari with Hubspot Integration. We had tried to use RingCentral with Hubspot prior since we have been a customer of theirs since 2010. However, after over 2 weeks of not being able to get the workflow to work, we searched around and found Sakari. The customer service on setting us up and getting everything operating was great! We were up and running the same day, and the integration was flawless. Their rates are reasonable. So, yes I would highly recommend Sakari. **What do you dislike about Sakari?** At this moment, none to list. So far everything is working as it should **What problems is Sakari solving and how is that benefiting you?** Hubspot Integration for SMS notifications in our workflows. We used Sakari to notify us of new customer leads. ### 6. Reliable, easy to use, and responsive customer service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** April 06, 2023 **What do you like best about Sakari?** It's easy to set up and we were able to build a range of automations that provide appropriate auto-replies to different cases. **What do you dislike about Sakari?** It took a lot of custom planning to make Sakari really work for ticket based workflows when contacts have more than one ticket. It would be great to see more ticket-based features developed. **What problems is Sakari solving and how is that benefiting you?** We use sakari through Hubspot to send SMS messages to our clients throughout our service workflow, including intake confirmations, reminders, and follow up check ins. ### 7. Intuitive UX & Excellent Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** January 04, 2022 **What do you like best about Sakari?** I like the Sakari-Hubspot integration. Once the custom properties are in place, Sakari adds a new level of communication flow to ensure that we've fully connected with our prospects. I have also used the integration as part of an internal notification workflow. This is especially helpful for users who end up tuning out Hubspot emails. There's so much potential for lead nurturing; I think I've only touched the surface of what we can do in B2B communication flows. **What do you dislike about Sakari?** The KB's leave something to be desired. I wasn't able to get a lot of my questions answered in terms of Hubspot-Sakari integrations, and that was a little frustrating. Resources are all very quick start-centric and not terribly user-friendly in terms of troubleshooting. My client let me know that Sakari also charges by the character count. While they make concessions to remediate this (i.e., URL shortener), it's still not a lot of bang for your buck if you're using Sakari as a B2B client. **Recommendations to others considering Sakari:** Leverage the resources your sales rep sends you. They have far more info than the Sakari website. Have an idea of what you'd like to use Sakari for and ask about more use cases. The site can help you understand Sakari basics, but it takes tinkering around to get your best Sakari experience. **What problems is Sakari solving and how is that benefiting you?** Sakari provides an extra dimension of support for clients in a paid media campaign. We noticed many prospects were dropping off if we couldn't contact them in the first place, plus a lot of our prospects didn't have voicemails set up. Therefore, Sakari helps us by texting prospects and letting them have that 1:1 communication to remediate the dropoff issues. ### 8. Sakari is great for transactional and marketing SMS **Rating:** 5.0/5.0 stars **Reviewed by:** Kolben P. | Marketing & Product Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2020 **What do you like best about Sakari?** Sakari Cleanly integrates with Hubspot CRM. Send and receive transactional texts right from Hubspot **What do you dislike about Sakari?** The actually Sakari Platform where you log in to create marketing campaign sends is a bit clunky and it seems to be a lot of steps to duplicate a campaign and send it. **Recommendations to others considering Sakari:** Use an automation in Hubspot to send a Slack notification to a shared channel when a text message reply is received. This will make it easy to know when you receive a transactional response and allow you to respond quickly. Other than that, I don't have any advice. There are many use cases for Sakari and each company will set up their installation differently. **What problems is Sakari solving and how is that benefiting you?** We use Sakari to send Transactional texts from the Hubspot Sales CRM. You can send and receive texts directly from the contact file in Hubspot and use the workflows feature to automatically send texts based on triggers. ### 9. Great With Hubspot! **Rating:** 4.5/5.0 stars **Reviewed by:** Ryan M. | Independent Small Business Consultant, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2020 **What do you like best about Sakari?** I love that it integrates with Hubspot and lets me send texts to my prospects and clients right from their contact record. **What do you dislike about Sakari?** Sometimes it is a little buggy and seems like messages get "hung up" for awhile. **Recommendations to others considering Sakari:** Definitely integrate with your CRM (we use Hubspot and it is fantastic) **What problems is Sakari solving and how is that benefiting you?** Ability to send and receive texts with prospects and clients helps with communications way easier than phone calls and emails. ### 10. Easy to use, Excellent customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Lynne C. | Director Of Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2020 **What do you like best about Sakari?** Sakari is one of the easiest tools we've implemented. All of our users were able to figure it out very quickly. We looked at several text messaging providers that had integrations with HubSpot. Right away I noticed the people at Sakari were very easy to work with. They were honest about what their solution could and could not do, quickly building trust. They were very responsive to all questions and to development suggestions. **What do you dislike about Sakari?** We want to be able to send an automated meeting reminder (by text) . Still waiting for that functionality to be developed. **What problems is Sakari solving and how is that benefiting you?** No problems. Texts have a super high open rate. Sometimes when our emails don't seem to be getting through, a text works. Texts have also helped reduce meeting no-shows. ### 11. Great product and super helpful support along the way **Rating:** 5.0/5.0 stars **Reviewed by:** Steve M. | Director of Digital Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2019 **What do you like best about Sakari?** We worked with Sakari to do a text messaging campaign at the non-profit that I work at. We sent hundreds of customized messages over 30 days and the help staff assisted us in making sure everything was working correctly and even took our feedback over some feature ideas. I also appreciated the clear documentation and ease of customization. The web interface was also super fast, and it's so cool that they provide a mobile app as well, which was handy to help keep track of my campaign. **What do you dislike about Sakari?** We have an obscure CRM, so there's no integration with that, but we do like the fact that you can integrate with HubSpot if we move to that for marketing automation. To overcome our CRM's weakness, we took advantage of Sakari's excellent CSV import. It was super-intuitive to map the fields we needed correctly and there was never a time when we didn't know what we were getting. It even gave some helpful warnings and alerts, which was nice. **Recommendations to others considering Sakari:** Make sure to read their excellent email series that introduces features and helps you learn about the product. **What problems is Sakari solving and how is that benefiting you?** We were able to provide daily reminders for our campaign at pre-determined schedules. There was nothing else that could have done this so easily. We even used different campaigns for different time zones and sent the messages at exactly the right time for each user (our signup form asked Time Zone, so we just made a custom field in Sakari to identify that for each user). ## Sakari Discussions - [How long is Sakari free trial?](https://www.g2.com/discussions/how-long-is-sakari-free-trial) - 1 comment, 1 upvote - [Is Sakari io free?](https://www.g2.com/discussions/sakari-is-sakari-io-free) - 1 comment - [View Sakari pricing details and edition comparison](https://www.g2.com/products/sakari/reviews?filters%5Bnps_score%5D%5B%5D=5&open_modal_url=%2Fde%2Fproducts%2Fsakari%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fsakari%252Freviews%253Ffilters%25255Bnps_score%25255D%25255B%25255D%253D5%26source%3Dsticky_header_pin§ion=pricing&secure%5Bexpires_at%5D=2026-06-27+18%3A14%3A52+-0500&secure%5Bsession_id%5D=a1a6ec77-ab89-498b-9da5-6e939dd79f06&secure%5Btoken%5D=8a6f4d2e8e37998459d276ac9521ad6e0890554eee0a1c525f8822c0f65d7620&format=llm_user) ## Sakari Integrations - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - [Aircall](https://www.g2.com/products/aircall/reviews) - [CallRail](https://www.g2.com/products/callrail/reviews) - [Cradle](https://www.g2.com/products/cradle-cradle/reviews) - [Fin](https://www.g2.com/products/fin/reviews) - [HubSpot Breeze](https://www.g2.com/products/hubspot-breeze/reviews) - [HubSpot Data Hub](https://www.g2.com/products/hubspot-data-hub/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) - [Mailgun](https://www.g2.com/products/mailgun/reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Twilio](https://www.g2.com/products/twilio/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Sakari Features **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS **Analysis** - Application Attribution - Campaign Analysis - Uninstall Tracking - Custom Dashboards **Campaigns** - Proximity Marketing - Push Notifications - Bulk SMS - Two-Way Text Messaging - Email Campaigns - Audience Segmentation **Engagement** - Coupons and Promotions **SMS Platform** - Reporting - Automation - White Label - Text-to-Landline - Short Codes - API Integration **Platform** - Optimization - Integrations - Mobile Marketing - Internationalization **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Mobile Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making ## Top Sakari Alternatives - [Salesmsg](https://www.g2.com/products/salesmsg/reviews) - 4.7/5.0 (401 reviews) - [Heymarket](https://www.g2.com/products/heymarket/reviews) - 4.6/5.0 (432 reviews) - [Textline](https://www.g2.com/products/textline/reviews) - 4.7/5.0 (379 reviews)