Odoo CRM Reviews & Product Details

I love using Odoo CRM for leads management as it allows me to easily manage all my leads in one place. The email marketing tools are a huge help, letting me send communication to customers in the easiest way. Odoo CRM makes it easier to process sharing leads, manage calls, and follow-up, effectively supporting an end-to-end marketing funnel. The initial setup was smooth and easy, making the transition to using the software hassle-free. Review collected by and hosted on G2.com.

I feel the ERP system is not beginner-friendly, so I think a better UI would help. The fonts and the placement of buttons are not relevant, making it difficult to approach. Review collected by and hosted on G2.com.

I found Odoo CRM to be quite intuitive, which made the setup process not very difficult. The availability of helpful articles and support from resellers like eased the implementation. I appreciate its ability to centralize client records, conversation history, and order history. The system's intuitive feature that allows listing commands using the backslash key is especially useful. I love its comprehensive search capabilities across all modules. The fact that it is available both in web and Windows versions adds to its convenience. Odoo CRM offers all modules and features for a single price per user, which is cost-effective and amazing compared to other CRM systems. Review collected by and hosted on G2.com.

I am not satisfied with the mail client integration in Odoo CRM. It is not seamless, which means I cannot use a mail client to send an email and have that email recorded in Odoo automatically. The system requires me to send emails directly from Odoo to have them integrated, but then it does not synchronize with my existing mail client. Essentially, I must use Odoo as my main client to track emails, which is inconvenient. Review collected by and hosted on G2.com.

I like that Odoo CRM is easy to use once it's all set up, allowing us to send a quote right from the potential business section. It reduces the time between speaking to a client and them receiving the quote, which is really helpful. Review collected by and hosted on G2.com.

The interface can be a little bit more user friendly and the initial setup was very time consuming due to the need to fill in and customize a lot of areas. Review collected by and hosted on G2.com.

What I liked most about Odoo CRM was how it truly managed to unite our business operations: from lead acquisition to follow-up, closing, and invoicing, all within the same ecosystem, without having to jump from platform to platform. The visual interface of the pipeline, the automatic assignment of activities, and the real-time reports gave us immediate clarity on the status of opportunities and bottlenecks. Additionally, the fact that it integrates out of the box with other Odoo modules — sales, inventory, invoicing — saves us a lot of manual reconciliations and reduces errors. Review collected by and hosted on G2.com.

Now then, not everything is perfect. The first phase of implementation was a bit uphill for the team: some colleagues took time to get familiarized and a lot of time had to be dedicated to training. We also noticed that certain more sophisticated functions (for example, specific external integrations or highly customized workflows) require development or technical intervention, which increases the cost and adjustment time. In scenarios with a lot of data and active modules, the platform can feel a bit slow or heavy if it is not well optimized. But overall, these frictions have not been enough to overshadow the value it brings to the business. Review collected by and hosted on G2.com.

I really like how simple and customizable Odoo CRM is. It’s easy to adjust to my business needs and connect with other Odoo apps like Sales, Invoicing, and Marketing. The interface is clean, and I can track every lead and opportunity step by step. Another big advantage is that it gives me clear analytics and insights, helping me understand my sales performance and make better decisions. Review collected by and hosted on G2.com.

The only downsides are that it can take some time to learn at first, especially if you’re new to CRM systems. Also, some of the advanced features require paid modules, and full customization might need a bit of technical knowledge. Review collected by and hosted on G2.com.

What I like most about Odoo CRM is its simplicity and flexibility. The interface is very clean and easy to navigate, even for someone who is new to CRM tools. I love how it connects seamlessly with other Odoo modules like Sales, Inventory, and Invoicing, which makes it much more than just a CRM. The automation features, pipeline tracking, and real-time reporting really help in staying organized and focusing on leads. It saves a lot of time and reduces the need to switch between different platforms since everything is integrated. using frequently. Review collected by and hosted on G2.com.

While Odoo CRM is powerful, the initial setup and customization can take some time, especially if you’re not very technical. Sometimes it feels that certain advanced features require developer support, which might not be ideal for smaller teams. The customer support can also be a bit slow during peak times, and documentation can be overwhelming if you’re searching for very specific details. Additionally, some integrations with third-party apps require extra configuration which could be simplified. Review collected by and hosted on G2.com.

I find Odoo CRM incredibly easy to use and very affordable, which stood out compared to other options like HubSpot and Zoho. The setup process was straightforward, which is a significant plus. The system has significantly improved my workflow, offering valuable insights into sales cycles and making my sales and presales processes more efficient. The pipeline management, contact management, and accounts management features are especially helpful, and these functionalities boost my overall efficiency. Review collected by and hosted on G2.com.

I have encountered static delays at times while using Odoo CRM. Although this issue is not unique to Odoo and is seen in other CRMs as well, it would be beneficial if these delays could be minimized or improved. Review collected by and hosted on G2.com.

The simple UI, amazing UX. it is very easy to use ad adapt. I used it to cretae a simple website for a restaurant for learning as i was explorring its features, and o my god did it do the greatest job. i has so many built in features and no limiotation because we can edit it according to our needs as well. Review collected by and hosted on G2.com.

it has limited featured for free tier, honestly it took me some time to get used to the process Review collected by and hosted on G2.com.

Odoo CRM stands out for its simplicity, flexibility and seamless integration with the rest of the Odoo ecosystem. I really like how easily I can customize pipelines, automate workflows, and get a clear visual view of leads and opportunities through the Kanban interface. The fact that it connects effortlessly with modules like Marketing, Invoicing and Project Management makes it a complete solution for managing the entire customer lifecycle. Review collected by and hosted on G2.com.

The initial setup and customization in Odoo CRM can be a bit complex without technical expertise. Review collected by and hosted on G2.com.

i used odoo to cretae a website that i needed intstantly, to be honest it was very easy, i just had to provide basic info and it worked like charm., it has n numbers of drag n drop features. i created my website literally in hours Review collected by and hosted on G2.com.

it has limited features for free tier. also customer support is a bit slow but thats okay because i did not face many problems. Review collected by and hosted on G2.com.