--- title: Grayscale Reviews meta_title: 'Grayscale Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Grayscale works for a business like yours. date_modified: '2026-07-17' parent_category: name: Recruiting url: https://www.g2.com/categories/recruiting --- # Grayscale Reviews **Vendor:** Paylocity **Category:** [Candidate Relationship Management Software](https://www.g2.com/categories/candidate-relationship-management) ## About Grayscale Grayscale is the #1 AI-powered engagement platform, tailor-made for high-volume hiring and onboarding. Our AI assistant, Gracie, enhances candidate relationships while automating repetitive tasks—transforming hiring from a transactional process into a competitive advantage. With Grayscale, enterprise companies like Hersheys, Avis Budget, and QuikTrip achieve 30%+ faster time-to-fill, 50%+ less candidate ghosting, and save 12+ hours per requisition. Unlike point solutions that add to tech stack bloat, our platform can replace 3-4 tools while integrating seamlessly with your existing ATS. Designed for high-volume hiring and built to handle extreme volume surges, Grayscale helps teams navigate hiring whiplash with context-aware AI that maintains meaningful candidate engagement throughout the entire journey—from the first hello to successful onboarding. ## Grayscale Pros & Cons **What users like:** - Users appreciate the **ease of setup and communication** with Grayscale, enhancing their candidate interaction experience. (193 reviews) - Users appreciate the **easy communication features** of Grayscale, enhancing connections and efficiency with candidates. (151 reviews) - Users value the **effective candidate engagement** in Grayscale, leading to quick responses and streamlined communication. (114 reviews) - Users find Grayscale to be a **time-saving tool** , enhancing efficiency in communication and candidate management. (103 reviews) - Users appreciate the **improved communication efficiency** with Grayscale, finding texting easier and more effective than email. (97 reviews) - Users appreciate the **time-saving benefits** of Grayscale, allowing quick communication and efficient candidate engagement. (84 reviews) - Integrations (79 reviews) - Users value the **automation features** of Grayscale, finding it efficient for communication and time-saving. (78 reviews) - Easy Access (63 reviews) - Communication Efficiency (54 reviews) **What users dislike:** - Users find the **messaging issues** in Grayscale inconvenient, citing character limits and a lack of sending shortcuts. (95 reviews) - Users find the **missing features** of Grayscale, such as messaging limits and slow processes, frustrating for communication. (31 reviews) - Users find it **tedious to manage candidates** due to multiple steps and time zone confusion affecting communication. (23 reviews) - Users face **notification issues** with Grayscale, often missing messages and relying on manual refreshes to stay updated. (21 reviews) - Users face **scheduling issues** with Grayscale, requiring manual updates and delayed integration with tracking systems. (21 reviews) - Users face **integration issues** with Grayscale, finding it cumbersome to manage scheduling and communication effectively. (20 reviews) - Users experience **technical issues** with Grayscale, including frequent logouts and notification delays that hinder productivity. (19 reviews) - Difficulty (18 reviews) - Login Issues (16 reviews) - Text Limitations (15 reviews) - [View Grayscale pricing details and edition comparison](https://www.g2.com/products/paylocity-grayscale/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-18+17%3A20%3A22+-0500&secure%5Bsession_id%5D=62a6dabb-823a-4224-afe6-860443e7e3bb&secure%5Btoken%5D=41ce16dc669d072db9b0032f49f3ed146b65d971df3b5f4df4dffea735f4fbc1&format=llm_user) ## Grayscale Integrations - [SAP SuccessFactors Employee Central](https://www.g2.com/products/sap-successfactors-employee-central/reviews) - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) - [SAP SuccessFactors Onboarding](https://www.g2.com/products/sap-successfactors-onboarding/reviews) - [SAP SuccessFactors Recruiting](https://www.g2.com/products/sap-successfactors-recruiting/reviews) ## Grayscale Features **Basics** - Reporting - Interoperability - Performance **Platform Basics** - Interoperability - Performance **Platform Functionality** - Sourcing and Candidate Identification - Job Posting - Interview Scheduling - Applicant Tracking **Responses** - Customization - Control - Route To Human - Menu bars - Drip sequences **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - SAP Store** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **AI Core Recruiting ** - Automated Resume Screening - End-to-End AI Recruiting Workflow - Adaptive AI Model Refinement - Human Oversight **Additional Functionality** - Dashboard - Cloud - Mobility **Platform Content** - Automation - Reminders - Email Template - Booking - Rescheduling **Platform** - Live chat - Integrations - Branding - Analytics - Role-based access - Collection of information **Agentic AI - Recruiting Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **AI Interviewing & Assessment** - AI-Enabled Interviews & Assessments **Content** - Automation - File Sharing **Platform Performance** - Reporting - Monitoring **Generative AI** - AI Text Generation - AI Text Summarization **Job Content Creation** - AI-Generated Job Descriptions **Recruiting and Onboarding** - Sourcing and Candidate Identification - Interview Scheduling - Applicant Tracking **AI Candidate Interaction & Outreach** - Automated Interview Scheduling - Conversational Chatbots & Virtual Assistants - AI-Driven Outreach & Follow-Ups **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards **AI Candidate Evaluation & Insights** - Recruiter Decision Support - AI-Based Candidate Ranking - AI-Based Candidate Assessment ## Top Grayscale Alternatives - [Sense](https://www.g2.com/products/sense-sense/reviews) - 4.5/5.0 (557 reviews) - [Phenom Applied AI](https://www.g2.com/products/phenom-applied-ai/reviews) - 4.3/5.0 (425 reviews) - [ICIMS](https://www.g2.com/products/icims/reviews) - 4.2/5.0 (975 reviews)