# Grayscale Reviews **Vendor:** Paylocity **Category:** [Candidate Relationship Management Software](https://www.g2.com/categories/candidate-relationship-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 503 ## About Grayscale Grayscale is the #1 AI-powered engagement platform, tailor-made for high-volume hiring and onboarding. Our AI assistant, Gracie, enhances candidate relationships while automating repetitive tasks—transforming hiring from a transactional process into a competitive advantage. With Grayscale, enterprise companies like Hersheys, Avis Budget, and QuikTrip achieve 30%+ faster time-to-fill, 50%+ less candidate ghosting, and save 12+ hours per requisition. Unlike point solutions that add to tech stack bloat, our platform can replace 3-4 tools while integrating seamlessly with your existing ATS. Designed for high-volume hiring and built to handle extreme volume surges, Grayscale helps teams navigate hiring whiplash with context-aware AI that maintains meaningful candidate engagement throughout the entire journey—from the first hello to successful onboarding. ## Grayscale Pros & Cons **What users like:** - Users value the **seamless communication** Grayscale provides, enhancing engagement and simplifying the recruitment process. (53 reviews) - Users appreciate the **ease of use** of Grayscale, enjoying its user-friendly features and accessibility for communication. (50 reviews) - Users find **candidate communication via text** significantly more effective and efficient compared to traditional emails. (36 reviews) - Users appreciate the **time-saving features** of Grayscale, facilitating quick, efficient communication with candidates. (36 reviews) - Users value Grayscale for its **time-saving capabilities** , allowing quick communication with candidates and efficient message management. (34 reviews) - Integrations (29 reviews) - Easy Access (26 reviews) - Communication Efficiency (24 reviews) - Automation (23 reviews) - Helpful (22 reviews) **What users dislike:** - Users face **messaging issues** with Grayscale, experiencing errors and delays that clutter their notification system. (16 reviews) - Users find the **candidate management process cumbersome** , especially when handling large lists and duplicates frequently. (6 reviews) - Users find **linking issues** frustrating, as bulk messages require scheduling and lack easy link integration. (6 reviews) - Users often face **technical issues** with Grayscale, like frequent logouts and notification delays, affecting their workflow. (6 reviews) - Users find the **missing features** in Grayscale limit effective communication and complicate bulk messaging tasks. (5 reviews) - Text Limitations (5 reviews) - Contact Management Issues (4 reviews) - Duplication Issues (4 reviews) - Link Issues (4 reviews) - Time-Consuming (4 reviews) ## Grayscale Reviews ### 1. Easy to Implement, Seamless ATS Integration, and Better Candidate Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Luigi P. | Mechanical Design Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2026 **What do you like best about Grayscale?** I love how incredibly easy this product is to implement, and it’s even easier to use day to day. With all the accessibility options—like the Chrome extension, the desktop website, and the app—I can stay connected with my candidates no matter where I am. **What do you dislike about Grayscale?** I absolutely love everything about this software! It has integrated seamlessly with out ATS and has improved both the quality of communication and response time with top talent. **What problems is Grayscale solving and how is that benefiting you?** It allows me to send emails and reminders to technicians, who can quickly join calls using the grayscale feature. It also lets us talk to candidates in real time, and my entire team can see it. On top of that, I’m able to communicate with candidates every day through the messaging feature, which helps me stay in touch consistently. ### 2. Streamlined Candidate Engagement with Key Improvements Needed **Rating:** 4.5/5.0 stars **Reviewed by:** Abhishek C. | Sr Cloud Advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** January 05, 2026 **What do you like best about Grayscale?** I really like the real-time communication with candidates via direct text messaging on Grayscale as it's very efficient and improves engagement. Its easy-to-use interface is a plus for me. The mobile texting feature is a game changer for recruiters on the go, and the Chrome extension integration with Greenhouse simplifies workflows. I appreciate how automation and shared visibility in Grayscale enhance teamwork and consistency. **What do you dislike about Grayscale?** Basically, the message character limit feels restrictive for detailed communication. No keyboard shortcut to send messages makes texting a bit slower, I would say. Importing candidate list is time-consuming. Lack of group chat or bulk message features. Lack of ability to receive media, for example, photos and messages. **What problems is Grayscale solving and how is that benefiting you?** I use Grayscale for real-time communication via SMS/MMS with candidates. It improves communication efficiency, saves time with instant responses, and enhances candidate engagement through seamless texting. Automation ensures consistent follow-ups without manual effort, boosting overall efficiency for recruitment. ### 3. Grayscale is HUGE in getting better response times from candidates! **Rating:** 4.5/5.0 stars **Reviewed by:** KELLY M. | HR Talent Coordinator , Mid-Market (51-1000 emp.) **Reviewed Date:** August 22, 2024 **What do you like best about Grayscale?** We have been using Grayscale for over and year now - we have a much better response time when texting candidates then we were when we were emailing them. People have their phones in their hands all the time - they will look at a text when it comes in and may not look at an email until later in the day or even the following day. Texting works! I love that you can create templates to use!! **What do you dislike about Grayscale?** Nothing really - it works very well in regards to getting in touch with candidate quickly **What problems is Grayscale solving and how is that benefiting you?** it's helping us get in contact with candidate quicker - we have much better response time since using Grayscale ### 4. Seamless Recruitment with Instant Notifications **Rating:** 5.0/5.0 stars **Reviewed by:** Monica W. **Reviewed Date:** December 11, 2025 **What do you like best about Grayscale?** I like Grayscale because it enables ease of communication by sending messages directly to the candidate's mobile. I appreciate the response time since it notifies me when a candidate has responded, allowing me to reply instantly. This saves me valuable time and benefits the candidate by keeping them updated on their application progress. I also love that I can view all prior conversations, ensuring we don't waste time asking for the same documentation. The initial setup was very easy. **What do you dislike about Grayscale?** One minor issue can be the delay sometimes when using with SuccessFactors. I understand this to be an interface issue with our system not necessarily a Grayscale issue. There was one issue where the templates functionality changed where I was unable to edit. But this was soon rectified, and I am now able to edit and apply using a burger menu. **What problems is Grayscale solving and how is that benefiting you?** I use Grayscale for recruitment, simplifying communication with candidates via direct mobile messages. It saves time by notifying me instantly when candidates respond, ensuring they know their application's progress. With the SuccessFactors integration, I track communication history, avoiding repeated document requests. ### 5. Game-Changer for Candidate Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin C. **Reviewed Date:** December 02, 2025 **What do you like best about Grayscale?** I appreciate how Grayscale enables real-time communication with candidates throughout the interview process, which enhances the overall candidate experience. The ease of use is a standout feature for me, as it allows me to navigate the platform efficiently. I particularly love the mobile feature as it is a game-changer; it significantly speeds up communication with candidates and ensures I can stay connected even when I'm away from my laptop. This mobility offers a substantial time-saving benefit and seamlessly keeps candidates updated. Overall, the platform effectively supports my role as a recruiter by facilitating quick information exchange and enhancing candidate interactions. **What do you dislike about Grayscale?** I find the character limit for typing messages in Grayscale to be restrictive. The app maxes out at 480 characters, which means that for longer messages, I often have to send multiple parts. This can be a minor inconvenience when trying to communicate more detailed information in a single message. **What problems is Grayscale solving and how is that benefiting you?** I use Grayscale to keep candidates updated in real time, improving communication efficiency and enhancing their experience with its mobile feature, enabling timely updates even when I'm not near my laptop. **Official Response from Neetika Khanna:** > Thanks for the wonderful feedback. We’re thrilled that real-time communication and the mobile experience are making your workflow faster and your candidate interactions smoother. We appreciate the note on message length as we work on ways to make longer outreach feel more seamless. ### 6. Effortless Candidate Outreach with Grayscale **Rating:** 5.0/5.0 stars **Reviewed by:** Shawn M. **Reviewed Date:** November 07, 2025 **What do you like best about Grayscale?** I really appreciate the Google extension of Grayscale which makes it extremely easy to use, whether I am using Greenhouse or on a different page entirely. This feature makes the tool very accessible compared to alternatives like Google Voice, as it simplifies the process of reaching out. The ability to immediately follow up an email sent from Greenhouse with a text message using Grayscale allows me to engage with candidates from multiple angles, which has significantly improved my communication efficiency. I also found the setup process for Grayscale to be straightforward and quick, allowing me and my team to get started without any delays and easily integrate it into our workflow. **What do you dislike about Grayscale?** I'm accustomed to hitting 'enter' to send messages or 'shift + enter' to start a new line. In Grayscale, there's no way to send a message without physically clicking the send button with the mouse. I'd prefer having a shortcut to streamline this process. **What problems is Grayscale solving and how is that benefiting you?** I use Grayscale to follow up on emails with texts, improving responses by reaching out from multiple angles and integrating seamlessly with Greenhouse. **Official Response from Neetika Khanna:** > Hi Shawn, Thanks so much for the thoughtful feedback. We are glad the Chrome extension and Greenhouse workflow are boosting your outreach, and we’ll keep pushing improvements like message-send shortcuts to make things even smoother. ### 7. Institutional-Grade Security and Seamless Portfolio Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Valentin H. | Senior Risk Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2025 **What do you like best about Grayscale?** Grayscale's integration into traditional investment portfolios is greatly appreciated. It is crucial that they provide investors with operational security, as Bitcoin exposure is managed using institutional-grade custody supported by highly secure partners. **What do you dislike about Grayscale?** What I dislike are the high management fees, which are considerably above the market average. This ultimately reduces long-term profitability. **What problems is Grayscale solving and how is that benefiting you?** Since I started using Grayscale, I feel that custody risk has been entirely removed, as the company handles security in a highly professional manner. This gives me peace of mind, freeing me from concerns about operational mistakes or possible cyber attacks. For these reasons, I would recommend Grayscale to any investor or wealth manager looking for straightforward, legally compliant, and highly liquid Bitcoin exposure. **Official Response from Neetika Khanna:** > Thanks for sharing your perspective. Glad the security and institutional-grade custody give you confidence, and we appreciate your note on fees as we continue looking for ways to deliver even more value over the long term. ### 8. Enhances Teamwork and Automation, But Candidate List Import Needs Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2025 **What do you like best about Grayscale?** I appreciate how it lets you set up automations, which really takes the guesswork out of following up with candidates. Another feature I value is that my colleagues can see my conversations and step in to contribute when necessary. Grayscale has consistently helped enhance teamwork, especially when it comes to communicating with candidates. **What do you dislike about Grayscale?** I would appreciate a simpler method for adding candidate lists. Currently, we have to prepare the list separately in Excel, and it needs to be formatted very precisely. This process can become quite time-consuming, especially when dealing with more than 100 candidates. **What problems is Grayscale solving and how is that benefiting you?** Thanks to Grayscale, I no longer have to remember to follow up with candidates about specific tasks, such as scheduling interviews or completing end-of-program surveys. This allows me to focus my time and energy on other important areas. **Official Response from Neetika Khanna:** > Thanks for the great review. Awesome to hear how automations and shared visibility are supporting your team, and we appreciate the note on easier list imports as we continue refining the workflow. ### 9. Excellent Tool for Candidate Engagement **Rating:** 5.0/5.0 stars **Reviewed by:** Misty W. | Talent Acquisition, Enterprise (> 1000 emp.) **Reviewed Date:** August 08, 2025 **What do you like best about Grayscale?** This app has completely streamlined our communication process with candidates. The ability to text in real time makes interactions feel more personal and immediate, which has significantly improved our response rates. The auto-scheduling feature for text reminders is a huge time-saver and ensures no follow-up falls through the cracks. The interface is intuitive, and everything works seamlessly. Highly recommend for any team looking to enhance their candidate outreach and stay organized. **What do you dislike about Grayscale?** Nothing, looking forward to more enhancements and upgrades that have been discussed with our teams specific needs and are set to take effect in the future. **What problems is Grayscale solving and how is that benefiting you?** The ability to discuss helpful info with candidates in real time via text messages is priceless. I love that we can schedule automations for future notifications as well. **Official Response from Clair Bush:** > Thanks so much for sharing this feedback — we love hearing how Grayscale is helping your team connect with candidates more personally and efficiently. Real-time texting and automated reminders are exactly the kind of recruiter-first tools we designed to make candidate engagement easier, faster, and more human. It’s great to hear the upcoming enhancements we’ve discussed are aligned with your team’s needs — we can’t wait for you to get your hands on them. Thanks for trusting us to be part of your hiring process! ### 10. Excellent tool for recruiting! **Rating:** 5.0/5.0 stars **Reviewed by:** Joshua A. | Senior Recruiter, Enterprise (> 1000 emp.) **Reviewed Date:** May 18, 2023 **What do you like best about Grayscale?** Templates are great and very easy to set up/edit. You can set up scheduled messages for candidates, which helps a great deal, and you can download a phone app that makes keeping in touch with Candidates very easy! **What do you dislike about Grayscale?** Overall, it's a great tool. There is not much that can be said as far as improvement. **What problems is Grayscale solving and how is that benefiting you?** Consistent communication - Automated texts - Templates - Scheduled texts - General Outreach - Candidate Follow-up - Bulk Messaging based on category and posting - All helped us create an excellent and consistent candidate experience. **Official Response from Clair Bush:** > Thanks for sharing your experience — we’re so glad Grayscale has helped you create a consistent and high-quality candidate experience through templates, automation, and easy mobile access. We also appreciate you flagging the occasional glitches in your earlier use of the platform. We’ve made significant updates since then to improve stability, speed, and reliability, and we’d love to show you what’s new. If you’d be open to it, your Customer Success Manager can walk you through the latest features and enhancements to see if they make your experience even smoother. ### 11. Love Grayscale! **Rating:** 4.5/5.0 stars **Reviewed by:** Kendall H. | Carrier Capacity Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 17, 2025 **What do you like best about Grayscale?** How easy it is to use and how everyine is in one place on the dashboad! **What do you dislike about Grayscale?** nothing really......works for me how I need it and when I need it! **What problems is Grayscale solving and how is that benefiting you?** keeping connected to candidates after the interviews and keeping them engaged with our company until the 1st day they start ### 12. Easy Access Made Simple with the Sidebar Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** February 10, 2026 **What do you like best about Grayscale?** the side bar tool for easy access texting candidates **What do you dislike about Grayscale?** Nothing I dislike. the tool does what i expect it to do to support my work **What problems is Grayscale solving and how is that benefiting you?** I am able to communicate with candidates quicker to hire faster and more efficiently ### 13. Revolutionized Candidate Communication Effortlessly **Rating:** 5.0/5.0 stars **Reviewed by:** kalani M. **Reviewed Date:** December 16, 2025 **What do you like best about Grayscale?** I like that I can contact candidates directly after they apply without giving out my personal number. I also use the text feature with candidates, and I found the initial setup to be super easy. **What do you dislike about Grayscale?** I would like a read notice on text. **What problems is Grayscale solving and how is that benefiting you?** I can contact candidates directly after applying and communicate without giving out my personal number. ### 14. Great for Notifications **Rating:** 5.0/5.0 stars **Reviewed by:** Marketha W. | Recruiter, Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Grayscale?** I really appreciate receiving notifications even when I'm using a different app. **What do you dislike about Grayscale?** The character limit is quite restrictive. I find that 480 characters just isn't sufficient. **What problems is Grayscale solving and how is that benefiting you?** I appreciate being able to respond to all of my candidates more quickly and efficiently at once. ### 15. It's only been a few hours... **Rating:** 5.0/5.0 stars **Reviewed by:** Ashley C. | HR Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2025 **What do you like best about Grayscale?** I did research before requesting Grayscale for our team and my boss was on the same page and I am SO glad we were able to get it. We have it integrated with Greenhouse and we have only had it a few hours. I have already texted back and forth with candidates and set up automations as well as planned bulk texts. The platform is so intuitive and the available support is top notch. I can't wait to see what else we can do the further we get into the platform, but the startup has been seamless. **What do you dislike about Grayscale?** Nothing so far. I have been very impressed with every feature I have used. **What problems is Grayscale solving and how is that benefiting you?** Candidate follow up, ease of managing candidate communication, candidate engagement, ability to automate candidate reminders **Official Response from Neetika Khanna:** > Thanks so much for the great feedback! We’re thrilled Grayscale has integrated with your existing systems and is simplifying the hiring process. Since your review, we’ve launched Gracie, your AI hiring assistant. Gracie takes care of repetitive tasks and keeps candidates warm across every stage—from recruiting to onboarding. If you haven’t tried it yet, we’d love to show you what she can do. ### 16. Seamless Integration, But Lacks Screenshot Viewing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2025 **What do you like best about Grayscale?** It's easy access that's integrated with the application system I use on a daily basis. **What do you dislike about Grayscale?** When my contacts try to send me screenshots, I can't view them. However, I realize that this isn't a feature that's currently supported. **What problems is Grayscale solving and how is that benefiting you?** If the candidate doesn't answer my call, I find Grayscale to be an excellent tool for reaching out and texting them. ### 17. Excellent for fast tracking candidates who prefer to text **Rating:** 5.0/5.0 stars **Reviewed by:** Samantha K. | Recruiting Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 11, 2025 **What do you like best about Grayscale?** I love the convenience of getting to text with candidates that apply, especially with the younger generation of applicants who are used to using this as their main method of contact. **What do you dislike about Grayscale?** There isn't anything I would change about this platform. **What problems is Grayscale solving and how is that benefiting you?** Grayscale is connecting me conveniently with those who are willing and able to text. This allows me to chat with candidates even if they cannot take a phone call during the day time. **Official Response from Clair Bush:** > Thanks for sharing your review — it’s great to hear how Grayscale is helping you connect with candidates in the way they prefer to communicate. Texting is such a game-changer for reaching applicants quickly, especially when phone calls aren’t an option during the day. We’re thrilled it’s making your hiring process more convenient and effective. ### 18. We are very happy with Grayscale ! **Rating:** 5.0/5.0 stars **Reviewed by:** Lauren B. | Recruiting Senior Consultant- Corporate Hiring, Insurance, Enterprise (> 1000 emp.) **Reviewed Date:** June 09, 2025 **What do you like best about Grayscale?** Not only is Grayscale, extremely user-friendly it integrates nicely with our ATS and automations are very simple to set up. It has saved a lot of time for our recruiting team and the product is one of the best candidate texting platforms I have used in my 10+ years of recruiting . Our implementation team and customer success rep are very helpful and responsive ! **What do you dislike about Grayscale?** The only limitations we experience are due to our ATS . **What problems is Grayscale solving and how is that benefiting you?** Interview scheduling and text automations **Official Response from Clair Bush:** > We can’t thank you enough for such a glowing review. Hearing that Grayscale is the best candidate texting platform you’ve used in over a decade of recruiting means a lot to our whole team. It’s fantastic to know that the ATS integration, ease of automation, and time savings are having such a big impact for your recruiters. We’re also delighted our implementation and customer success teams have been able to support you so effectively — they’ll be thrilled to hear this feedback. We value your partnership and look forward to continuing to make your candidate engagement faster, easier, and more effective. ### 19. Great for Fast, Easy Applicant Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Enterprise (> 1000 emp.) **Reviewed Date:** April 02, 2025 **What do you like best about Grayscale?** Grayscale has completely streamlined how we communicate with applicants. We use it daily to text candidates, which helps us stay quick, responsive, and personal throughout the hiring process. It was super easy to implement and get started with, and their customer support team is always helpful and responsive. Grayscale integrates seamlessly with our daily recruiting tools. Highly recommend for any team that wants to level up their recruiting process! **What do you dislike about Grayscale?** I wish it was easier to search for candidates within the platform. Improved search functionality would make it faster to find specific conversations or candidate details, especially when handling a high volume of applicants. **What problems is Grayscale solving and how is that benefiting you?** Grayscale solves the problem of slow, scattered communication with applicants. It lets me text candidates quickly and directly, all within our ATS. This helps me stay organized, respond faster, and keep the hiring process moving smoothly. It saves time and makes it easier to connect with people every day. **Official Response from Neetika Khanna:** > Thank you for the kind words and continued support! Since your review, we’ve released some major updates—most notably Gracie, our AI assistant who’s helping teams reduce time-to-fill and drop candidate ghosting by over 50%. She’s already a game-changer for many of our customers. Let us know if you'd like a walkthrough of what’s new. ### 20. Clear Stages Make Workflow Easy, But Duplicate Applications Frustrate **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2025 **What do you like best about Grayscale?** I like the stages being clear and user friendly. **What do you dislike about Grayscale?** The duplication of applications. It becomes troublesome once you have the same application for the same person. **What problems is Grayscale solving and how is that benefiting you?** It streamlines my hiring process and allows more time to be spent in the interview versus trying to go through the applications ### 21. The app that puts time back in my day **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2025 **What do you like best about Grayscale?** Grayscale is the most effective and user-friendly option to contact candidates for my recruitment positions. With the shift from using voicemail, the ability to reach out to candidates by text without sharing my number is a crucial part of my job. Grayscale allows me to reach candidates quickly and has increased my response rate. **What do you dislike about Grayscale?** If I have to provide something, it would be nice to add a feature that allows to change a phone number after a contact has been saved in the system. **What problems is Grayscale solving and how is that benefiting you?** Low response rate when using email or voicemail. **Official Response from Clair Bush:** > Thank you for updating your review and sharing how Grayscale is helping you connect with candidates faster and boost response rates. We’re so glad the ability to text without sharing your personal number has made such a difference in your day-to-day. We also appreciate your feedback on updating phone numbers — our product team tracks every suggestion, and this is a valuable one for future consideration. Thanks for trusting Grayscale to be part of your recruitment toolkit! ### 22. Grayscale User With Green House ATS **Rating:** 4.5/5.0 stars **Reviewed by:** Daniel C. | Senior Talent Acquisition Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** August 15, 2024 **What do you like best about Grayscale?** Ease of use. Easy plug in for Green House applicant tracking system and great partnership. Automation are easy to setup and function great. Makes communicating with applicants very easy. Saves my team a lot of time and improves efficient. Expanison with WhatsApp is a great feature to connect with world wide candidtes in our interview process. The organization is always happy to help resolve any issues as well. The integration setup was super easy as well, the rep did a great job in helping us out prior. My team uses this product everday to interact with our candidates 24/7. Overall have a super positive experience with Grayscale and will continue to use this platform. **What do you dislike about Grayscale?** I'm not sure if it's a feature I have missed, but the ability to add in emoji's to a conversation would be great. Otherwise I honestly dont' have any complaints about the platform. **What problems is Grayscale solving and how is that benefiting you?** As I had currently mentioned their build out of WhatsApp communication is huge for us. Also their build out of new data centers. Grayscale continues to run smoothly for us. It's a great too for our recruiters to use to manage the candidate experience. It's automation features are huge for us all. I don't really have many complaints about the software. It's great that the web browser version works super well too. I am ofter using the web browser feature to get a better overall look of all my communications as opposed to the pop up extension. ### 23. Great Hiring Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Kate B. | Recruiting Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** December 06, 2024 **What do you like best about Grayscale?** It is becoming more common that candidate's are not checking their emails, but always have their phones with them. I have had great success sending texts to candidates and getting responses- all without having to use my personal phone number! Grayscale is easy to use and has some cool features, like setting up reminders to "nudge" people who have not yet responded to a message. **What do you dislike about Grayscale?** Sometimes it can be a little bit buggy- Grayscale logs me out quite regularly and tries to autopopulate the wrong information into a candidate's profile when it has access to their information through SmartRecruiters. **What problems is Grayscale solving and how is that benefiting you?** Younger generations of candidates are not good about checking their emails and many of them will not answer a phone call from a number they do not know. Grayscale allows me to send them a quick text to let them know who I am and why I'm contacting them- and I usually get a prompt response! ### 24. Keep in touch with applicants the easiest way possible **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** June 22, 2023 **What do you like best about Grayscale?** The most helpful feature of Grayscale is the ability to get quick responses from applicants. **What do you dislike about Grayscale?** The least helpful is that that I find that some messages don't go through or are delayed. **What problems is Grayscale solving and how is that benefiting you?** I am able to get in touch with candidates quicker than email or phone call. I am also able to keep in touch very easily throughout the hiring process. **Official Response from Clair Bush:** > Thanks for sharing your experience — we’re so glad Grayscale is helping you reach candidates faster and keep the conversation going throughout the hiring process. We also appreciate you flagging the occasional message delay. Our team actively monitors deliverability and is always looking for ways to make sure messages get through as quickly and reliably as possible. Your feedback helps us keep improving. Thanks for being part of the Grayscale community! ### 25. Absolutely Good, Highly Recommend!! **Rating:** 5.0/5.0 stars **Reviewed by:** Rambabu V. | Talent Acquisition Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2025 **What do you like best about Grayscale?** Loved it and recommended to many of my collogues!! Overall, the whole experience is great and such a great value compared to other vendors. I love the ease of use of Grayscale. **What do you dislike about Grayscale?** Need to refresh frequently, It would be great if it had an automatic feature for refresh to read the entire text. Texting multiple candidates as a group could be simplified. **What problems is Grayscale solving and how is that benefiting you?** Easily integrated into our ATS, Our experience has been very positive so far. **Official Response from Clair Bush:** > We’re so glad to hear you’ve had such a positive experience with Grayscale and found it to be great value compared to other vendors — and thank you for recommending us to your colleagues! Ease of use is something we work hard on, so it’s great to see that shine through. We also appreciate your suggestions around auto-refresh and group texting. Our product team is always looking for ways to make the platform even smoother, and your feedback will help shape future updates. Thanks for being part of the Grayscale community. ### 26. So much easier to communicate with candidates via a text and this way it is recorded in our ATS. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** October 07, 2024 **What do you like best about Grayscale?** I don't have to use my personal phone to text a candidate and they are usually more responsive to texts than they are to an email. Emails tend to get lost and not answered. **What do you dislike about Grayscale?** i have to keep logging in. If I am logged into my ATS, I would prefer it keep me logged into Grayscale. Having to reenter my credentials all day long can get annoying. **What problems is Grayscale solving and how is that benefiting you?** If I have a quick question for a candidate I can text them before I schedule them. Also if I am running late to an interview, I can text to let them know so they know I am still on my prior screen vs wondering what happened. ### 27. Great service! **Rating:** 5.0/5.0 stars **Reviewed by:** Anastasiia L. | People Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 28, 2025 **What do you like best about Grayscale?** I can text candidates without using my private phone number. Candidates can still text me back to virtual number in the system but they can not call this number which is great for recruiters. **What do you dislike about Grayscale?** So far I like everything, I have not found anything that bothers me. **What problems is Grayscale solving and how is that benefiting you?** It solves the problem of privacy and provide ease of use and automation. ### 28. Great program but could use some tweaks. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** December 10, 2024 **What do you like best about Grayscale?** What I most appreciate about Grayscale is how user freindly the interface is. As a recuiter, texting is often one of the fastest and most reliable ways of getting ahold of potential candidates and I appreciate utilizing Grayscale as a resource. It also minimizes the need to spend countles hours on the phone. I utilize the platform daily in my work and would reccomend it for anyone who utilizes texting as a primary means of communication. I also appreciate the platforms ability to be intergrated with other programs like Greenhouse and how easy it is to inmplement it in my daily routine. Fortunatley, I have not needed to contact customer support for anything, but I do get regular emails from the team and keep them in the back of my mind. **What do you dislike about Grayscale?** One thing I do not like is the message quality feature. Often times I have to text candidates my email for them to send me documents and that little pop-up can be annoying sometimes. To pivot off that, I would also like to be able to recieve images on my text line. **What problems is Grayscale solving and how is that benefiting you?** Grayscale has helped us treamendously in minimizing the amount of turn around when it comes to candidate onboarding. ### 29. Grayscale - Simple and Effective **Rating:** 5.0/5.0 stars **Reviewed by:** Rachael M. | Regional Recruiting Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 02, 2023 **What do you like best about Grayscale?** Grayscale is a great tool for passive and active candidate funnels daily. Quick texts, snippets, and automation make it easier to connect. Away messages are effective for PTO/coverage/out of office needs. It is an easy add-on to your ATS! Grayscale beats the competition by far! **What do you dislike about Grayscale?** Texting pools can be very large which can make it hard to follow up with responses. It is best to limit your campaigns to make them more manageable. **What problems is Grayscale solving and how is that benefiting you?** Grayscale is a huge help with scheduling interviews, reaching out to candidates immediately, and pairing with other apps like Outlook Calender for efficient service. ### 30. Effective asynchronous communication **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** December 05, 2024 **What do you like best about Grayscale?** I will fully admit to being skeptical about the value of a text messaging platform...that is, until I started using it. For warm applicants, it has been fantastic. Candidates who are already engaged in the recruitment process have been orders of magnitude more likely to respond to text than email. I have found myself using it with every role I work on. The chrome extension for individual contacts was incredibly easy to install and set up, and it does a fantastic job of parsing information from my ATS system. I love the ability to schedule bulk messages, and it's incredibly easy to create lists of candidates directly from my ATS exports. **What do you dislike about Grayscale?** I would love to see a more robust candidate management system - the ability to create and modify groups on the fly, add multiple tags, etc. This would make creating new lists for bulk messaging significantly easier. **What problems is Grayscale solving and how is that benefiting you?** Meeting people where they are and getting responses to outbound communication is a challenge. Email seems ineffective, and we all screen calls from unknown numbers. Text messaging and giving candidates the ability to respond on their time has been game changing for me! People are so much more engaged! ### 31. Great Tool for Candidate Experience! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Renewables & Environment | Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2024 **What do you like best about Grayscale?** Grayscale stands out for its ability to streamline candidate communication through texting, which feels more personal and engaging than traditional email. I really appreciate how it helps maintain efficiency by automating parts of the process while still providing a human touch. Its integration with ATS systems is also a big plus, saving time and keeping everything organized in one place. **What do you dislike about Grayscale?** While Grayscale is a powerful tool for candidate engagement, I think its analytics and reporting features could be more robust. Having deeper insights into text response rates or campaign effectiveness would enhance its utility. Additionally, while the interface is intuitive, there are times when customization options feel a bit limited, especially for tailoring messages to specific candidate pools **What problems is Grayscale solving and how is that benefiting you?** Grayscale is solving the challenge of slow and impersonal communication in recruiting. By leveraging text messaging, it helps us connect with candidates quickly and effectively, which significantly reduces time-to-hire. This benefits me by keeping candidates more engaged throughout the hiring process and improving response rates, allowing me to focus on building meaningful relationships rather than chasing down emails or calls. ### 32. Fantastic Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Toni B. | Corporate Regional Recruiting Supervisor, Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2024 **What do you like best about Grayscale?** This platform makes it easy to contact candidates! **What do you dislike about Grayscale?** Nothing that I can come up with at this time. **What problems is Grayscale solving and how is that benefiting you?** Nothing to solve for our use at this time. They're great! **Official Response from Clair Bush:** > Thanks so much for the great feedback! We’re thrilled Grayscale is saving your team time and simplifying the hiring process. Since your review, we’ve launched Gracie, your AI hiring assistant. Gracie takes care of repetitive tasks and keeps candidates warm across every stage—from recruiting to onboarding. If you haven’t tried it yet, we’d love to show you what she can do. ### 33. Its an excellent way to communicate to my prospects **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** September 28, 2023 **What do you like best about Grayscale?** I am not using my personal phone and I like how it is attached to each prospect I am communicating with during the on-boarding process. **What do you dislike about Grayscale?** The history of the communication goes away when they apply again. **What problems is Grayscale solving and how is that benefiting you?** Communicating with my new candidates successfully as they go through the hiring process. I have better success communicating through text. ### 34. Simple and Fast! **Rating:** 5.0/5.0 stars **Reviewed by:** Rachel F. | Talent Acquisition Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2023 **What do you like best about Grayscale?** I love that there is an extension for my ATS which it makes it easy and quick to contact candidates. I also have it up in my browser so I can see all communication. I love the scheduling feature as well as the templates, which my entire team uses so it creats unifomity. As a manager, I'm able to see the teams texts so this is helpful for quality control. We also use teh automoated text to go out to candidates as they are moves through the process. This lets our candidates know where they are in the process and they feeled cared for, lots of touch points! **What do you dislike about Grayscale?** We need emojies, that's it! Everything is great! **What problems is Grayscale solving and how is that benefiting you?** In today's culture texting is the preferred means of communication. GS allows us to stay in tune with the market and it makes it so easy to connect with our talent pool. ### 35. Grayscale is Great! **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole S. | Talent Acquisition Team Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2024 **What do you like best about Grayscale?** Grayscale is user-friendly and has many features to help you quickly get communications to candidates. The ability to schedule texts in advance is something my team uses frequently. It has a seamless integration into Lever that we utilize daily. **What do you dislike about Grayscale?** There are few downsides to grayscale. One that that would help improve our experience would be the ability for the admin on the account to be able to edit team templates no matter who the owner/original creator is. **What problems is Grayscale solving and how is that benefiting you?** Grayscale has helped us save time through having saved templates that plug in play. It's also important for us to be able to scheduled messages for a later date. ### 36. Streamlined and Effective Candidate Engagement Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2025 **What do you like best about Grayscale?** Grayscale makes it incredibly easy to reach candidates quickly and efficiently. The phone extension is seamless—calls can be made directly from the browser, and the integration with our ATS ensures that every touchpoint is tracked automatically. The interface is clean, intuitive, and built with recruiters in mind. I also really appreciate the ability to send follow-up texts right after a call, which helps keep conversations warm and timely. **What do you dislike about Grayscale?** There’s occasionally a slight delay when dialing, and the call quality can be hit-or-miss depending on the browser being used. It would be helpful to have more in-depth analytics on call performance directly within the extension rather than needing to log into the full platform. **What problems is Grayscale solving and how is that benefiting you?** speaking with applicants **Official Response from Neetika Khanna:** > Thanks so much for the great feedback! We’re thrilled Grayscale is saving your team time and simplifying the hiring process. Since your review, we’ve launched Gracie, your AI hiring assistant. Gracie takes care of repetitive tasks and keeps candidates warm across every stage—from recruiting to onboarding. If you haven’t tried it yet, we’d love to show you what she can do. ### 37. Excellent and Efficient Tool to reach out to applicants! **Rating:** 5.0/5.0 stars **Reviewed by:** Alicia W. | Talent Aquisition Rep 3, Enterprise (> 1000 emp.) **Reviewed Date:** February 22, 2024 **What do you like best about Grayscale?** I love the simplicity of reaching out to candidates and being able to see all conversations that I have had with them. Being able to send messages while continuing to work, instead of having to stop what I'm doing and playing phone tag with a candidate allows me to be more efficient as a recruiter. **What do you dislike about Grayscale?** I have yet to find any downsides to Grayscale. It is an amazing tool. **What problems is Grayscale solving and how is that benefiting you?** Grayscale allows me to message candidates and continue working. It allows the candidate to reach me after hours and the messages are waiting on me when I get back in the office the next day. ### 38. A recruiters timesaver **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** December 18, 2024 **What do you like best about Grayscale?** In todays market, canidate's are not as responsive about checking emails, however they are fast at responding to texts. With Grayscale I was able to get quick responses from canidates all without having to use my personal phone number. I was able to use quick templates that I could copy and paste from, or use the nudge feature to remind a canidate that hello, I am still waiting on a response from you. **What do you dislike about Grayscale?** Lol- Sometimes the AI app thinks it is smarter than you are and will auto populate the wrong information into a canidates profile, but that has only happened a few times. I really have no complaints here. **What problems is Grayscale solving and how is that benefiting you?** Grayscale is helping to cantact canidates through a new platform that I would not be able to do so in a confidential way. ### 39. HR Staff Support **Rating:** 5.0/5.0 stars **Reviewed by:** Sandra W. | Professional Assistant III, Small-Business (50 or fewer emp.) **Reviewed Date:** March 01, 2024 **What do you like best about Grayscale?** Allows me to optimize my working day by reducing the time spent contacting employees. Very efficient as the applicants are quick to respond! Great Check/balance system! The ability to personalize messages. **What do you dislike about Grayscale?** So far, there is nothing negative to report! **What problems is Grayscale solving and how is that benefiting you?** Time on the phone and immediate contact w/applicants. Able to view and respond to their comments. Eliminates confusion. ### 40. Great useful tool for quick communication strategies **Rating:** 4.0/5.0 stars **Reviewed by:** Britlyn W. | Talent Acquisition Manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 10, 2024 **What do you like best about Grayscale?** It's great to be able to contact candidates quickly and efficiently. Grayscale also allows my team to set up a variety of atuomations which makes it helpful in high volume situations. We are able to integrate it very easily with our ATS and all members of our team use this tool daily! **What do you dislike about Grayscale?** Sometimes if we have multiple users messaging the same candidate (like employees from different departments) it can be confusing for the candidate to differentiate whose who. **What problems is Grayscale solving and how is that benefiting you?** Connecting with people during busy days when they aren't able to pick up a call from myself or a teammate ### 41. made it easy & fast to communicate with candidates **Rating:** 5.0/5.0 stars **Reviewed by:** Jenny R. | Sr Recruiter, Enterprise (> 1000 emp.) **Reviewed Date:** March 16, 2023 **What do you like best about Grayscale?** I love the ease of contacting candidates via text and the fact that it changes my area code based on the area code of the person I am texting. It's also easy to send out bulk messages, and the nudge tool is perfect for follow-up. I recently started using the templates tool as well - which has made it so much easier when I'm sending the same messages to multiple candidates. **What do you dislike about Grayscale?** I wish there was spell check. I find that I'm typing messages and sending them so quickly, in between calls, and don't realize until after the fact that I misspelled a word. I'd love to catch it beforehand - if grayscale had the the ability to underline a misspelled word. **What problems is Grayscale solving and how is that benefiting you?** We used to call or email candidates to set up interviews - if they didn't answer, we play phone tag throughout the day. Grayscale allows me to message them when I'm available and they can respond more quickly when they are available, than they would via email. I also love the scheduled message feature, as it allows me to set up a message to be sent at night if I'm reviewing messages but doesn't send them the text until the next morning. ### 42. Keeps candidates connected! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** November 27, 2024 **What do you like best about Grayscale?** Being able to text a candidate on my computer creates such an effecient workflow! Let's face it, most people do not check their personal email everyday day but they will always see their text. We try to move quickly in recruiting and texting, especially with preset templates, has proven to be the most effecient. I love that everyone on the team is in one thread but you can see who is texting. We are integrated with Greenhouse our ATS and every text shows in the activity feed which is very useful for documentation. **What do you dislike about Grayscale?** My only wishlist items would be to have read receipts, that would be amazing!! **What problems is Grayscale solving and how is that benefiting you?** Candidates never answer the phone if they do not know you are calling. Responses to emails are usually delayed. Texting is the fastest way to get in contact with a candidate. ### 43. Perfect tool **Rating:** 5.0/5.0 stars **Reviewed by:** Kay H. | Sr Recruitment and Selection Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** November 20, 2024 **What do you like best about Grayscale?** Greyscale is great for reaching candidates on the go. Many folks dont check their emails often or screen their calls so it can be quite a bit of cat and mouse trying to reach them. Greyscale allows us to reach them almost instantaneously. I use it at least 20x a day. The templates are clutch. Works almost seamlessly with our ATS. **What do you dislike about Grayscale?** Sometimes it can glitch out when moving between candidates and not update so you end up texting the wrong person. And every now and again, it wont populate all the info from our ATS. **What problems is Grayscale solving and how is that benefiting you?** Having lags in job acceptance or onboarding ### 44. Easy to use, makes reaching out to candidates more productive **Rating:** 5.0/5.0 stars **Reviewed by:** Dennis M. | Senior TA Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** December 06, 2024 **What do you like best about Grayscale?** Grayscale makes it easy to reach out to candidates and create templates and follow ups a breeze. The extension integrates into our internal tracking system which makes organizing contacts very easy. Definitely would recommend to other recruiters looking for a useful tool to help them become more successful. **What do you dislike about Grayscale?** Can't think of any downsides. If I had to give some constructive feedback, filters could be added to the tool to better pull out information. **What problems is Grayscale solving and how is that benefiting you?** Makes reaching out to larger groups easier and also helps follow up touch base contacts easier as well. ### 45. I really enjoy using Grayscale! **Rating:** 5.0/5.0 stars **Reviewed by:** Nina S. | Talent Acquisition Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** December 17, 2024 **What do you like best about Grayscale?** It's user friendly and I find that our clients respond alot quicker to messages through grayscale compared to email. I also love that you can save templates that I use on a day to day basis. **What do you dislike about Grayscale?** The only thing I don't like is when logging in through the externtion with google, it opens up another tab instead of logging in just on the extention. **What problems is Grayscale solving and how is that benefiting you?** Grayscale helps with quick communication with candidates. Candidates respond quicker to grayscale messages since the message goes straight to their phone. ### 46. Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Emerald S. | Administrative Assistant to the Director, Enterprise (> 1000 emp.) **Reviewed Date:** December 05, 2024 **What do you like best about Grayscale?** The Grayscale app simplifies communication with candidates, making the process smooth and efficient. Its notification feature ensures I promptly receive urgent updates, allowing me to stay focused on other tasks simultaneously. The platform is visually appealing, user-friendly, and any questions I’ve had have been promptly addressed by customer support. **What do you dislike about Grayscale?** I do not belive I have anything I dislike about Grayscale. **What problems is Grayscale solving and how is that benefiting you?** Grayscale solves my problem with candidate responsiveness. Because the platform is so easy to use I no longer have missed messages sitting in the que that I can't access. ### 47. Good product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Aviation & Aerospace | Enterprise (> 1000 emp.) **Reviewed Date:** December 05, 2024 **What do you like best about Grayscale?** Grayscale is a very uselful communiction tool. The text feature works great for me. It allows me to keep in touch with all of my contacts in an easy manner. Most people seem more apt to respond to a text message versus a phone call, voicemail or even an email. This software makes it easy to send a text and to receive a response to the sent text messages. It's an easy to use software, and it is user friendly thus far. The prompts are easy to follow within the software. I would recommend this product to others. **What do you dislike about Grayscale?** I do not have any comments at this time regarding anything that I dislike about it. **What problems is Grayscale solving and how is that benefiting you?** communication with candidates; the two way communication system helps stengthen the relationship ### 48. Grayscale is a Valuable Tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2025 **What do you like best about Grayscale?** Grayscale is not only user friendly but is also a great tool to facilitate efficient communication and and share information effectively. **What do you dislike about Grayscale?** I have not experienced any downsides to using Grayscale, yet. **What problems is Grayscale solving and how is that benefiting you?** Streamlining communication which has led to greater efficiency. **Official Response from Clair Bush:** > Thanks for your review — it’s great to hear Grayscale is helping you streamline communication and work more efficiently. We’re thrilled the platform has been easy to use and effective for sharing information quickly. Your feedback reinforces exactly what we aim to deliver for our customers every day. We appreciate you taking the time to share your experience! ### 49. Grayscale Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Human Resources | Enterprise (> 1000 emp.) **Reviewed Date:** August 01, 2025 **What do you like best about Grayscale?** It's ease of us, how great it is to interact and how good of a communication and scheduling tool it is. **What do you dislike about Grayscale?** There really isn't anything in particular that I dislike about Grayscale. **What problems is Grayscale solving and how is that benefiting you?** Scheduling **Official Response from Clair Bush:** > We really appreciate you taking the time to share your experience! It’s great to hear that Grayscale’s ease of use and communication tools are making scheduling and interactions simpler for your team. Helping recruiters save time while keeping candidate conversations effortless is exactly what we aim for. Thanks for choosing Grayscale! ### 50. Easily Integrates and User Friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** April 30, 2025 **What do you like best about Grayscale?** I like Grayscale because of how easily and seamlessly it integrates with my ATS: Greenhouse. **What do you dislike about Grayscale?** I don't like that the notifications are not obvious. **What problems is Grayscale solving and how is that benefiting you?** Grayscale makes it easier to communicate quickly with candidates for interview scheduling and pre-employment tasks. **Official Response from Clair Bush:** > Thanks for the review—and great to hear Grayscale is working smoothly with your Greenhouse setup! Seamless integration is a top priority for us, and we’re always working to enhance how the platform fits into recruiters’ daily workflows. Since your review, we’ve launched Gracie, our AI hiring assistant, who operates natively across platforms like Greenhouse to automate candidate communication and reduce manual effort. She’s built to make the recruiter experience even more intuitive. On notifications—thanks for flagging. We’ve recently improved alert visibility and are continuing to refine how we surface the right info, at the right time. If you're open to sharing more, we'd love to learn how we can make that experience even better. ## Grayscale Discussions - [Is there anyway that Grayscale can implement voice messages?](https://www.g2.com/discussions/is-there-anyway-that-grayscale-can-implement-voice-messages) - 1 comment, 1 upvote - [View Grayscale pricing details and edition comparison](https://www.g2.com/products/paylocity-grayscale/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-25+12%3A31%3A04+-0500&secure%5Bsession_id%5D=86ac6695-12dc-4e6a-a2b7-2d314be9ad5c&secure%5Btoken%5D=4d7897e0b9d9e20f265b73b1e3eddde5fc786c0680753cad87b7c677eed027a4&format=llm_user) ## Grayscale Integrations - [Greenhouse](https://www.g2.com/products/greenhouse/reviews) - [SAP SuccessFactors Employee Central](https://www.g2.com/products/sap-successfactors-employee-central/reviews) - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) - [SAP SuccessFactors Onboarding](https://www.g2.com/products/sap-successfactors-onboarding/reviews) - [SAP SuccessFactors Recruiting](https://www.g2.com/products/sap-successfactors-recruiting/reviews) - [Workday Talent Management](https://www.g2.com/products/workday-talent-management/reviews) ## Grayscale Features **Basics** - Reporting - Interoperability - Performance **Platform Basics** - Interoperability - Performance **Platform Functionality** - Sourcing and Candidate Identification - Job Posting - Interview Scheduling - Applicant Tracking **Responses** - Customization - Control - Route To Human - Menu bars - Drip sequences **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - SAP Store** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **AI Core Recruiting ** - Automated Resume Screening - End-to-End AI Recruiting Workflow - Adaptive AI Model Refinement - Human Oversight **Additional Functionality** - Dashboard - Cloud - Mobility **Platform Content** - Automation - Reminders - Email Template - Booking - Rescheduling **Platform** - Live chat - Integrations - Branding - Analytics - Role-based access - Collection of information **Agentic AI - Recruiting Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **AI Interviewing & Assessment** - AI-Enabled Interviews & Assessments **Content** - Automation - File Sharing **Platform Performance** - Reporting - Monitoring **Generative AI** - AI Text Generation - AI Text Summarization **Job Content Creation** - AI-Generated Job Descriptions **Recruiting and Onboarding** - Sourcing and Candidate Identification - Interview Scheduling - Applicant Tracking **AI Candidate Interaction & Outreach** - Automated Interview Scheduling - Conversational Chatbots & Virtual Assistants - AI-Driven Outreach & Follow-Ups **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards **AI Candidate Evaluation & Insights** - Recruiter Decision Support - AI-Based Candidate Ranking - AI-Based Candidate Assessment ## Top Grayscale Alternatives - [Sense](https://www.g2.com/products/sense-sense/reviews) - 4.5/5.0 (557 reviews) - [Phenom Applied AI](https://www.g2.com/products/phenom-applied-ai/reviews) - 4.3/5.0 (425 reviews) - [ICIMS](https://www.g2.com/products/icims/reviews) - 4.2/5.0 (972 reviews)