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406 Fivetran Reviews
Overall Review Sentiment for Fivetran
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Most of the older connectors are reliable -- consistent data, a consistent data delivery schedule, easy setup, implementation, and integration. Review collected by and hosted on G2.com.
We operate Fivetran in a multi-tenant environment. While not all Fivetran users will have a similar setup, this creates numerous problems.
1. Schema standardization. If we connect the same source for different customers, often different table schemas will be delivered to our destination. Columns will appear in one instance but not another. Column datatypes will be different between instances. Tables may be missing entirely. This problem required us to write a series of very complicated custom scripts to standardize the data delivery.
2. Pricing transparency. Fivetran is very opaque about pricing. Daily summaries of row usage by table are provided, but we often incur large charges where Fivetran is unable to explain why those charges were incurred. The lack of pricing auditability is a big issue.
3. Standard tables. This is a new feature that Fivetran began rolling out mid-2024 which will drastically run up our Fivetran costs if we aren't watching carefully. They are turning on dozens of "standard reports" for common connectors that may increase our usage (and costs) by 5-10x. Currently these cannot be programitcally disabled with the Fivetran REST API.
4. Data delivery control. While we can control database and schema names from Fivetran, we cannot change the behavior of 1 Destination to 1 Database and 1 connector to 1 schema. This has shoehorned us into an unsustainable architecture as we grow.
5. Customer support is below average. If an issue moderate to hard they will close your ticket and not address it. Review collected by and hosted on G2.com.
Fivetran's ease of use is definitely its standout feature. The platform is simple to navigate and doesn't require much manual intervention, which is great for streamlining data workflows. I also love the variety of connectors available—most of the tools I need are supported, and it's clear that Fivetran is continuously expanding its offerings. The managed aspect of the service means I don't have to worry about maintenance, and that’s a huge plus for saving time and resources. Review collected by and hosted on G2.com.
The pricing can be a bit of a pain point, especially as data usage scales up. While the managed service is convenient, the cost feels like it could be more aligned with varying business sizes or budgets. Additionally, some connectors are missing certain features or options that would be helpful, and having more customization or advanced controls would improve the overall experience. Review collected by and hosted on G2.com.
Fivetran's support has been very promising. We feel very easy reaching support team and getting timely response for the issue. Also , Fivetran is bundle of many connector types, which had solved and saved many of our developement and effort. Review collected by and hosted on G2.com.
If you can improve the documentation of HVR , that would be great. We will HVR documentation are not that self explanatory as Fivetran connector. Review collected by and hosted on G2.com.
We are at the beginning stages of setting up Fivetran as our ELT data stack tool. Fivetran has many useful features which could and we are hopeful would serve us well in our data strategy journey and implementation. Customer support seems to be great - you providing support/consulting during the first 90 days of account setup which is great. Review collected by and hosted on G2.com.
We are at the beginning stages of setting up Fivetran as our ELT data stack tool. We are currently facing some roadblocks regarding getting data out of Netsuite and Adaptive Insights/Workday Data sources as there is no a connector to those data sources currently set up in Fivetran. Would be great to see ease of integration to systems such as Netsuite, Workday, MyEvolv and proprietory systems. Review collected by and hosted on G2.com.
The low-code interface and automated processes make it easy for new business users in the business to set up and manage data pipelines without extensive technical knowledge. It automates the whole data extraction, cleaning, and transformation process which saves time and reduces manual effort. The customisable sync schedules lets us pull in data as per our requirements.
With over hundereds of ready to use connectors, we've been able to support a wide range of our client's data sources with ease. Review collected by and hosted on G2.com.
As the data volume increases, the cost can ramp up quite quickly which can be a concern when a business a scaling up
Currently the transformations available are quite limited. Review collected by and hosted on G2.com.
Setting up connectors is very easy and intuitive. Their customer support has been amazing so far. We are using Fivetran as our sole Extraction and Loading tool for our data warehouse Review collected by and hosted on G2.com.
This is more of a niche request, but working on the sports industry there aren't as many connectors that support the tools we are used to using in the Sports Industry (Fortress, Tickets.com, TM, etc) Review collected by and hosted on G2.com.
Our team saved a lot of time using Fivetran. We were able accelerate adoption because of its user-friendly interface and step by step guidelines to set up connectors. We were able to connect 30+ data sources and not have to worry about schema drifts and other data engineering tasks. Also, we used Fivetran’s sdk to build custom connectors for complex integration. Customer support helped us a lot when we encountered issues. They would reply within 12 hours and offer detail feedback which helped us resolve issues quickly. Review collected by and hosted on G2.com.
The main concern we have with Fivetran is the pricing model. It can increase rapidly as they volume of the data increases and also the compute costs will increase when the sync frequency increases. Fivetran gives a 2-week free trial to estimate costs before you turn on the connector, but it is hard to get an additional budget mid fiscal year. Also, you will need to use Fivetran with another tool like dbt to handle complex transformations. Review collected by and hosted on G2.com.
Fivetran has provided us with a no code solution to extracting data into our databases and data warehouses, and has hugely simplified our data architecture and improved security. We have been able to easily integrate new systems using their out of the box connectors, allowing us to focus on the data transformation process instead of building out and monitoring the data pipelines, and it has become an integral part of our day to day operations. Review collected by and hosted on G2.com.
Doesn't support all of our systems yet, although the Fivetran team have done excellent work on narrowing this list over the years. Review collected by and hosted on G2.com.
I love how easy the transformations to get reporting set up is; once created, doing a dbt core job on the data to create reports is very simple with the fivetran ads dbt packages. Review collected by and hosted on G2.com.
Getting the dbt core set up and running within fivetran seems less feature complete than running the dbt core job using your own agent. The error codes in fivetran are sometime not entirely full fleshed out, which can be confusing where the error is actually located. Review collected by and hosted on G2.com.
Fivetran looks great and is easy to use. I like that support is very sresponsive and that the engineers and devs are very active in making improvements. Review collected by and hosted on G2.com.
The comapany moves fast and sometimes that causes issues (data issues, downtime on connectors, etc). I would like to see more robust testing and QA before features roll out. Review collected by and hosted on G2.com.