Handshake Reviews & Product Details

I love the ease of learning Handshake, it has been simple for us to grow the business to online also. Handshake has a beautiful outline and great functionality. Handshake has been easy for our Sales Team to create orders and submit them efficiently. I love that they can write notes on each order so our warehouse and merchandisers can know what to expect when they are out on the field. Quickbooks syncs with Handshake in a time frame that we can choose which is nice. Review collected by and hosted on G2.com.

It seems to have technical issues lately. But it is still doing justice, and better than what we had before. Review collected by and hosted on G2.com.

I used handshake as a portal for finding jobs and the most useful thing I found about was the the listing and compilation of jobs at one place. There are useful filters which help you to sort jobs of your choice and capacity. Review collected by and hosted on G2.com.

Handshake could have a better portal to connect to recruiters which I think is missing there! Review collected by and hosted on G2.com.

Sends you notifications of jobs that suit your interests, companies are able to send you messages Review collected by and hosted on G2.com.

Too many job postings, old ones are not deleted so you see a bunch of invalid job postings Review collected by and hosted on G2.com.

This software helped us go from manual order entry form on paper to remote syncing and bulk monitoring of orders with historical records. This has improved our operation in so many ways! We could not do what we do without Handshake. Handshake has a great support staff. Our issues are rare but when they do arise(usually our fault) we are assisted immediately. Review collected by and hosted on G2.com.

... When my coffee gets cold! We have 0 complaints about handshake service or functionality. Review collected by and hosted on G2.com.

Simplicity of customer facing portal, makes it easy for our clients (small business owners) to easily login and place orders. Migration of data from QB ( through Boomi ) was easy and we only have to to receive new items in one place (Quickbooks) which saves a bunch of data entry time. Review collected by and hosted on G2.com.

Lack of automation in approving customers, it's a manual process which can take up time. The support team takes forever to answer tickets and they don't properly follow up on tickets once they have responded. I've had to reach out to my AM on several occasions to help expedite a support request after it's been unattended for week. Review collected by and hosted on G2.com.

With handshake it is so easy to add products onto our online store. It's easy to change prices, make active or inactive . Review collected by and hosted on G2.com.

Sometimes we get glitches that do not allow me to confirm an order. Also, sometimes the orderes dont sync with my quickbooks/ Review collected by and hosted on G2.com.

The app is great! Being able to search accounts and products is the best Review collected by and hosted on G2.com.

The app works best on the iPhone, but other devices seem to lag. Usually the newer the device the better it works. I’m not sure why, but my brand new iPhone, it works perfect, but a brand new iPad, it lags, and anything older than a year and a half it just doesn’t work the way it should. Review collected by and hosted on G2.com.

I enjoy it when a customer calls me and I can look them up while I have them on the cell phone. No matter where I am I can put the customer on speaker phone pull the phone away from my ear and I can see their past orders, address and contact info quickly and easily. I love it when customers say, "Wow, you have a good memory!" when I'm actually just using Handshake. Thanks Handshake for making me look like RainMan! Review collected by and hosted on G2.com.

With the new iOS update it seems to crash often when switching from customer to customer and placing multiple orders quickly.

I wish there was an address look up on the app. If I get stuck forgetting a customer name and need to look a customer up by an address I have to wait until I get back to the office and use an old fashion computer, mouse and keyboard.

Also, Handshake has a tough time when copying and pasting new customer data from notepad into the Handshake app. I often pop between notepad and Handshake when adding new customer info. For example when I copy the customer name out of notepad and paste it into the name field in Handshake then pop back over to note pad and copy the phone number out of note pad and go to put the number into Handshake the name field has disappeared. Handshake seems to not be able to keep up with the sync and then just looses the info. I find myself pasting the name into the name field of Handshake several times before it sticks. Review collected by and hosted on G2.com.

Actually integrates with QuickBooks inventory feature. Lots of other services say that they integrate with QuickBooks, but all they really do is push accounting entries through. Handshake didn’t require me to completely overhaul the way I do business and manage inventory. It was a true “add-on” feature for me rather than having to build a new system. Review collected by and hosted on G2.com.

The payment feature is the only weak area. I still prefer to process my transactions through QuickBooks, but I find myself having to manually go through the handshake orders to collect credit card info. Review collected by and hosted on G2.com.

We use it to quickly import orders taken on the road into our ERP system. This allows us to see daily the orders being placed and improve our entire supply chain management. The users love the ease of use and ability to take orders whether they are connected to the internet or not. The business that we sell to love that they receive a confirmation email with pictures, pricing and details about their orders immediately. Review collected by and hosted on G2.com.

We occasionally have problems with syncing from the back end cloud database and the iPad ordering system. Things have improved greatly over the past few years, but we still have an occasional problem with a field user. It would be nice if there was an automated method to archive orders and discontinued products automatically based on a time frame. Review collected by and hosted on G2.com.

I just enjoy the ease of placing all of my orders for my customers. Review collected by and hosted on G2.com.

The only thing I dislike is I wish I was able to send invites to my customers myself instead of relying on the office to find time to send the invite link out. Sometimes they are busy or off work and I will set up a new customer account but they cannot be approved and access their account until the office approves them and sends them the invite. Review collected by and hosted on G2.com.

I love the ease of use in the mobil app, when it's working. Review collected by and hosted on G2.com.

Too many quirks in the app, customer support is very slow to respond. We've had it for months and really have not had a chance to put it to work. Review collected by and hosted on G2.com.

The fact that we can integrate our orders to our ERP system and still be able to notify our customers with updates. Review collected by and hosted on G2.com.

Adding products is too cumbersome. It should be easier to add single products (rather than bulk upload). Review collected by and hosted on G2.com.

We have enjoyed using this user-friendly tool. It has made order writing and submission much faster and easier for the reps in the field. Review collected by and hosted on G2.com.

There is nothing to dislike! Any challenges I’ve had, have been resolved by their customer service technicians! Review collected by and hosted on G2.com.

easy to enter an order, build sales. can search for an item in several ways, discontinued items are removed from the program, so you're not selling items that are not available. color pictures in app and order copies Review collected by and hosted on G2.com.

it does not save orders permanently, it would be nice to have records of older orders in the syetm Review collected by and hosted on G2.com.

Ease of order entry from customer through our in house sales staff. We no longer receive faxes, photos of handwritten orders or email with inaccurate item numbers. Review collected by and hosted on G2.com.

We would like to more easily add custom fields to be imported to NetSuite. Review collected by and hosted on G2.com.

I love that Handshake is so easy to use and set up. We love the fact that invoices have images which is great for retailers to identify products. We love the editing functions on Handshake and that we can adjust quantities and discounts on the fly. Review collected by and hosted on G2.com.

I don't like that I have to keep at least one licence active to retain my sales history and listings. Review collected by and hosted on G2.com.

Handshake platform is very simple to use and is very user friendly, very easy for first timer and customer Review collected by and hosted on G2.com.

there should be some kind of 2 way communication between rep and back office Review collected by and hosted on G2.com.

As a sales tool Handshake is simplicity itself. It’s great as it’s on the phone and during a busy day I don’t miss a beat Review collected by and hosted on G2.com.

Every now and then it fails to sync which means shutting it down Review collected by and hosted on G2.com.

Extremely easy to use, great platform, good customer service, company is continually looking to improve and add additional components that can work with various infrastructures. Review collected by and hosted on G2.com.

Handshake is not yet fully functional with all infrastructures, and, there are a few programs, that don't have any programs that can integrate with said program. However, i do believe that handshake is continueally working on these issues. Review collected by and hosted on G2.com.

Can show collections and send the order in ASAP without having to write anything Review collected by and hosted on G2.com.

Updates to products should be done on a regular basis, not so much a problem with handshake but with administration. Changes to products should be sent via email Review collected by and hosted on G2.com.

Easy to show products to customers with multiple images, product info and more. Review collected by and hosted on G2.com.

Sometimes feels a bit "laggy" when going form field to field. Review collected by and hosted on G2.com.

It’s very customer friendly, the catelog feature is very helpful when looking a product that I am missing or may be a special order. Review collected by and hosted on G2.com.

The picture option is a bit slow, and at times some products are missing from the list, I have to do a search in order to get them on the screen. Review collected by and hosted on G2.com.

An easy way to track current and past orders along with customer information Review collected by and hosted on G2.com.

There are some tweaks I would make - like the ability to record multiple contact names and phone numbers along with notes on contacts, etc. Review collected by and hosted on G2.com.

Been with Handshake since dawn of days and is super happy with the way it’s working and easy to setup. Review collected by and hosted on G2.com.

Nothing to dislike. Most thing works perfectly Review collected by and hosted on G2.com.