# Handshake Reviews **Vendor:** Shopify **Category:** [E-Commerce Tools ](https://www.g2.com/categories/e-commerce-tools) **Average Rating:** 4.2/5.0 **Total Reviews:** 65 ## About Handshake Handshake: B2B customer ordering and sales rep order entry solutions. Handshake is for companies like brands, manufacturers and distributors who are selling to retail stores or other business customers. For customer ordering - Handshake helps you provide a modern B2B eCommerce experience for easy online ordering and a mobile app for shelf-side orders when your customers are out on the floor. For sales rep ordering - Handshake provides a dedicated sales rep app that gives them the customer, product, pricing and inventory information they need to have better customer conversations. Orders can be entered fast and submitted instantly. ## Handshake Pros & Cons **What users like:** - Users appreciate the **ease of use** of Handshake, finding job searches straightforward and tailored to their needs. (1 reviews) - Users enjoy the **intuitive navigation** of Handshake, making job searches efficient and tailored to their interests. (1 reviews) - Users appreciate the **user-friendly interface** of Handshake, making it easy to find relevant job opportunities. (1 reviews) **What users dislike:** - Users experience **communication issues** with Handshake, including unresponsive employers and irrelevant job recommendations. (1 reviews) - Users experience **poor support** from Handshake, with unresponsive employers and irrelevant job recommendations causing frustration. (1 reviews) ## Handshake Reviews ### 1. Student-Friendly Platform with Targeted Opportunities and Easy Networking **Rating:** 3.5/5.0 stars **Reviewed by:** Becca G. | Staff Support, Enterprise (> 1000 emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Handshake?** I’d say Handshake is basically like Indeed, but for college students, which is something I really like about it. It makes it a lot easier to find jobs and internships that actually line up with my major and what I’m interested in. Everything’s laid out in a way that just makes sense, so it’s super easy to use and not confusing. I also like that a lot of employers are on there specifically looking for students, so the opportunities feel more relevant instead of random. I haven’t really had issues getting started with it, and since it’s free to use as a student, it’s definitely worth it. Also from my experience, Handshake performs pretty solid when it comes to the basics like searching and applying for jobs. Pages load quickly, and it’s usually easy to scroll through listings without things freezing or lagging, even when there are a lot of postings. **What do you dislike about Handshake?** Even though I like how targeted it can be, sometimes the job recommendations feel kind of random and don’t really match what I’m actually looking for. And personally, I haven’t really connected Handshake to other tools myself, so from a student side, integrations aren’t something you really interact with much. It mostly just feels like you’re applying through Handshake or sometimes getting redirected to another site to finish the application. Overall, it seems like integrations work well for what they’re meant to do, but as a student, you don’t really see that side of it. It’s more behind-the-scenes, and the only noticeable part is occasionally having to apply outside the platform, which can be a little annoying but makes sense. **What problems is Handshake solving and how is that benefiting you?** Handshake makes it a lot easier to find jobs and internships that are actually meant for students. Instead of digging through random job boards, everything’s in one place and feels more tailored to my major, interests, and experience level. It also helps with not knowing which employers are actually open to hiring college students—Handshake connects you with companies that are specifically looking for student talent. Because of that, I’m not wasting as much time, the opportunities feel more relevant, and I feel more confident that the jobs I’m applying for are actually a good fit. ### 2. Great Way For Students to Find Opportunities **Rating:** 3.5/5.0 stars **Reviewed by:** Samantha G. | Student Life Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Handshake?** What I like best about Handshake is how easy it makes finding jobs and internships. I like that a lot of opportunities are all in one place, so I do not have to look all over different websites. It is also nice that it connects students with employers who actually want to hire college students, which makes it feel more worth using. **What do you dislike about Handshake?** What I dislike about Handshake is that sometimes there are too many job postings that are not really relevant, so it can take time to sort through everything. I also feel like some listings do not have enough details, which makes it harder to know if it is actually a good fit. **What problems is Handshake solving and how is that benefiting you?** Handshake is solving the problem of making job searching feel confusing and overwhelming for students. A lot of people do not know where to look or who is actually hiring, so Handshake makes it easier by organizing opportunities and giving students a place to connect with employers. That benefits me because it makes the process feel more manageable and helps me stay organized. ### 3. Useful and Efficient **Rating:** 4.0/5.0 stars **Reviewed by:** Amanda F. | Site Leader, Enterprise (> 1000 emp.) **Reviewed Date:** January 06, 2023 **What do you like best about Handshake?** Handshake allows me to easily share opportunities with a target audience, collect information necessary, and keep track of interactions with and the status of candidates. **What do you dislike about Handshake?** I want more opportunities in Handshake to customize fields and determine what information is required vs. optional. Templated statements for required and preferred qualifications would help to easily build job descriptions. **What problems is Handshake solving and how is that benefiting you?** Handshake allows up to reach a large audience of interested candidates. The platform sends email reminders when positions expires and as candidates apply, making it a virtual hiring assitant. ### 4. Handshake was a terrific program, but it's been retired **Rating:** 2.5/5.0 stars **Reviewed by:** Alec J. | Director Of Marketing And Product Development, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2022 **What do you like best about Handshake?** We sell a very visual, physical product. Handshake was focused on visual presentation, and supported high-resolution photos. It was a great way for our sales reps to present our products beyond what was offered in the paper catalog. **What do you dislike about Handshake?** The reporting was terrible, and the ability to integrate with our ERP was clunky at best, and required a 3-party API. Also, they sunsetted the program, so we had to make a switch. **Recommendations to others considering Handshake:** Shop elsewhere - the product is being sunsetted. **What problems is Handshake solving and how is that benefiting you?** We initially adopted Handshake to give our sales reps a tool to write orders in the field, and to directly submit them into our system, without the need for faxes or emails. It did a great job of that, and eventually we used it to power the shopping cart in our BtB eCommerce website. ### 5. Basic wholesale b2b **Rating:** 0.0/5.0 stars **Reviewed by:** JULIA D. | Wholesale Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2022 **What do you like best about Handshake?** Created linking trees (categories) for you based of similarities in your products/skus **What do you dislike about Handshake?** Non responsive customer support. You are on your own. **What problems is Handshake solving and how is that benefiting you?** No longer using, went out of business. ### 6. handshake whole **Rating:** 5.0/5.0 stars **Reviewed by:** k e. | Notary Public, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2022 **What do you like best about Handshake?** have the idea of creatives by home / garage offices portal as wholesaler **What do you dislike about Handshake?** no not certain the demand of personal Shopify customers upsells details of no commercial products knowledge **What problems is Handshake solving and how is that benefiting you?** have the resources for sales small home creatives by wholesalers also supplier direct buyers ### 7. Nice tool but not quite user friendly **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** July 27, 2021 **What do you like best about Handshake?** UC SANTA BARBARA uses it as their alumni platform for career. Seems good for a campus wide thing. Sends emails and in mails too. **What do you dislike about Handshake?** Not well integrated with other apps etc. can be trapped in itself while it competes with linked in etc. seems it'll stay a stand-alone thing **Recommendations to others considering Handshake:** Consider how the login process can be simplified since most people are more used to LinkedIn anyways **What problems is Handshake solving and how is that benefiting you?** Career listings, networking and online communication for campus wide community and employers. So far so good, no bugs ### 8. A Wonderful Application **Rating:** 5.0/5.0 stars **Reviewed by:** Farjana Y. | Research Assistant, Enterprise (> 1000 emp.) **Reviewed Date:** June 08, 2021 **What do you like best about Handshake?** There are so many things that I like. Events section is one of them. There are so many events happening every week, you can join as many you want. Take notes, ask yours questions. This events section really helped me a lot. **What do you dislike about Handshake?** As far now, there is nothing that I dislike. **Recommendations to others considering Handshake:** I am using it more that 3 years. I would recommend every student, at least you can give a try. I am sure, you will love it. The features are great. You will got to know jobs, events happening around you or virtually. Employer or Recruiter will email you if they find your profile a match for the job. You can also apply for jobs that you like. **What problems is Handshake solving and how is that benefiting you?** I have joined many events sections. I took notes, asked my questions and that really helped me to prepare for my career or interview. ### 9. Fine recruiting tool and worth some time **Rating:** 3.0/5.0 stars **Reviewed by:** Sarah S. | Research Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2021 **What do you like best about Handshake?** The best part of handshake it that its relatively easy to filter required skills for applicants and to write job descriptions. **What do you dislike about Handshake?** I dislike that it can be difficult to create multiple job postings at once and keep track of applicants. **What problems is Handshake solving and how is that benefiting you?** We are solving the problem of staffing our research and development team. ### 10. Simply Awesome **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2018 **What do you like best about Handshake?** Very simple and neat layout, Good for first time user, great customer service team **What do you dislike about Handshake?** Need 2 way communication inbuild for reps and back office, popup reminders like sticky notes. **Recommendations to others considering Handshake:** Very easy to use, great support team **What problems is Handshake solving and how is that benefiting you?** Order entry have been made really easy for office as well as sales rep, ### 11. Good idea, but hasn't helped me to get any candidates **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2021 **What do you like best about Handshake?** There are so many options for schools to choose from. **What do you dislike about Handshake?** Most schools did not accept me due to my score. Well, being brand new it automatically provides me with a low score. **What problems is Handshake solving and how is that benefiting you?** Unfortunately, I thought this may help with finding candidates but it really hasn't helped. ### 12. Great for Job Hunting **Rating:** 4.5/5.0 stars **Reviewed by:** Brittany S. | Marketing Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 10, 2021 **What do you like best about Handshake?** I like how students and employers can get a better idea of their potential employee or workplace. It's easy to navigate and see events. **What do you dislike about Handshake?** It is still new so only select companies use the program. **Recommendations to others considering Handshake:** I recommend using handshake. Especially for students looking for events for job searching! **What problems is Handshake solving and how is that benefiting you?** Finding careers and finding employees ### 13. Handshake: a great student resource **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** June 27, 2021 **What do you like best about Handshake?** The ease of the UI in job searching. It is so simple to navigate and filter for what you are looking for. **What do you dislike about Handshake?** There can be many different sections in Handshake (to look for jobs, make appointments, etc) and it's not always clear how to get to each section or what sections all exist. **What problems is Handshake solving and how is that benefiting you?** Figuring out what job opportunities are available for me along with making appointments easily with the career services team in Pepperdine. ### 14. Sales **Rating:** 2.5/5.0 stars **Reviewed by:** SUPRIYA B. | Marketing / sales **Reviewed Date:** March 01, 2021 **What do you like best about Handshake?** Helps me make orders easily / email orders / create estimates **What do you dislike about Handshake?** Does not allow my customers to place orders / constant changes in plan **What problems is Handshake solving and how is that benefiting you?** - I can make orders easily - email orders to my warehouse - add pictures and edit pricing - print orders - create estimates ### 15. Better than Pepperi **Rating:** 4.5/5.0 stars **Reviewed by:** Nicole C. | Office Admin, Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2020 **What do you like best about Handshake?** I love the ease of learning Handshake, it has been simple for us to grow the business to online also. Handshake has a beautiful outline and great functionality. Handshake has been easy for our Sales Team to create orders and submit them efficiently. I love that they can write notes on each order so our warehouse and merchandisers can know what to expect when they are out on the field. Quickbooks syncs with Handshake in a time frame that we can choose which is nice. **What do you dislike about Handshake?** It seems to have technical issues lately. But it is still doing justice, and better than what we had before. **Recommendations to others considering Handshake:** I love handshake so far. This company is definitely worth looking into. You get what you pay for, for sure! **What problems is Handshake solving and how is that benefiting you?** The ease of setting up an online platform for our online store. I am loving all of the detailed reports that we are able to run with handshake, for each salesman and for different routes. It makes keeping track of our companies growth easy and accurate! ### 16. A small review on Handshake! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** July 06, 2020 **What do you like best about Handshake?** I used handshake as a portal for finding jobs and the most useful thing I found about was the the listing and compilation of jobs at one place. There are useful filters which help you to sort jobs of your choice and capacity. **What do you dislike about Handshake?** Handshake could have a better portal to connect to recruiters which I think is missing there! **What problems is Handshake solving and how is that benefiting you?** Handshake really acts as a catalyst and speedifys the process of job hunt for you! ### 17. For Job searches **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in E-Learning | Enterprise (> 1000 emp.) **Reviewed Date:** July 02, 2020 **What do you like best about Handshake?** Sends you notifications of jobs that suit your interests, companies are able to send you messages **What do you dislike about Handshake?** Too many job postings, old ones are not deleted so you see a bunch of invalid job postings **Recommendations to others considering Handshake:** Indicate as much interests as possible on your profile so the number of jobs matched will increase. **What problems is Handshake solving and how is that benefiting you?** Used while in college applying for an internship or a job ### 18. Handshake helps us improve student outcomes **Rating:** 5.0/5.0 stars **Reviewed by:** Tim H. | Director of Distribution, Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2019 **What do you like best about Handshake?** This software helped us go from manual order entry form on paper to remote syncing and bulk monitoring of orders with historical records. This has improved our operation in so many ways! We could not do what we do without Handshake. Handshake has a great support staff. Our issues are rare but when they do arise(usually our fault) we are assisted immediately. **What do you dislike about Handshake?** ... When my coffee gets cold! We have 0 complaints about handshake service or functionality. **Recommendations to others considering Handshake:** Know what you want to do because Handshake has worked with us to achieve our future goals, even when the functionality wasn't currently available to HS. **What problems is Handshake solving and how is that benefiting you?** We are able to serve our population of almost 15,000 students on a weekly basis. We stay organized and can hit a 2 hr turn around for emergency orders. Our syncing of Handshake to our Inventory ERP gives us the ability to instantly have all orders in house once placed. High need Emergency Orders are delivered to students within a 2-3 hour window. Handshake helps us address and execute immediate high impact interventions when children are going without. ### 19. Small B2B Apparel Vendor **Rating:** 3.5/5.0 stars **Reviewed by:** Akash B. | Operations Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2019 **What do you like best about Handshake?** Simplicity of customer facing portal, makes it easy for our clients (small business owners) to easily login and place orders. Migration of data from QB ( through Boomi ) was easy and we only have to to receive new items in one place (Quickbooks) which saves a bunch of data entry time. **What do you dislike about Handshake?** Lack of automation in approving customers, it's a manual process which can take up time. The support team takes forever to answer tickets and they don't properly follow up on tickets once they have responded. I've had to reach out to my AM on several occasions to help expedite a support request after it's been unattended for week. **Recommendations to others considering Handshake:** Look into a shopify password protected website for a cheaper solution. Where shopify lacks in B2B it more than make sup in CRM integrations and website interface. **What problems is Handshake solving and how is that benefiting you?** Reduce time spend on phone writing orders, making re-orders easier for the customer, and properly showcasing our entire catalog to customers easily ### 20. Handshake is very easy to use, no issues. **Rating:** 4.0/5.0 stars **Reviewed by:** yanira r. | Sales Man., Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2019 **What do you like best about Handshake?** With handshake it is so easy to add products onto our online store. It's easy to change prices, make active or inactive . **What do you dislike about Handshake?** Sometimes we get glitches that do not allow me to confirm an order. Also, sometimes the orderes dont sync with my quickbooks/ **Recommendations to others considering Handshake:** I dont have any recommendations at the moment **What problems is Handshake solving and how is that benefiting you?** The benefits are that our customers can take their time and place their order on their own online. Which makes it easier for them and easier for us as well. It has cleared our lines a little so we don't have many missed calls because our customers are utilizing the website to place orders. ### 21. Great depending on technology **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** August 06, 2019 **What do you like best about Handshake?** The app is great! Being able to search accounts and products is the best **What do you dislike about Handshake?** The app works best on the iPhone, but other devices seem to lag. Usually the newer the device the better it works. I’m not sure why, but my brand new iPhone, it works perfect, but a brand new iPad, it lags, and anything older than a year and a half it just doesn’t work the way it should. **Recommendations to others considering Handshake:** It’s great, just make sure, you have updated technology **What problems is Handshake solving and how is that benefiting you?** Being able to take orders and have them immediately synced to my office. Once it’s synced to my office they can give me updates on those orders. ### 22. Simple to use app for your phone. **Rating:** 4.5/5.0 stars **Reviewed by:** Keystone Lawn C. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2018 **What do you like best about Handshake?** I enjoy it when a customer calls me and I can look them up while I have them on the cell phone. No matter where I am I can put the customer on speaker phone pull the phone away from my ear and I can see their past orders, address and contact info quickly and easily. I love it when customers say, "Wow, you have a good memory!" when I'm actually just using Handshake. Thanks Handshake for making me look like RainMan! **What do you dislike about Handshake?** With the new iOS update it seems to crash often when switching from customer to customer and placing multiple orders quickly. I wish there was an address look up on the app. If I get stuck forgetting a customer name and need to look a customer up by an address I have to wait until I get back to the office and use an old fashion computer, mouse and keyboard. Also, Handshake has a tough time when copying and pasting new customer data from notepad into the Handshake app. I often pop between notepad and Handshake when adding new customer info. For example when I copy the customer name out of notepad and paste it into the name field in Handshake then pop back over to note pad and copy the phone number out of note pad and go to put the number into Handshake the name field has disappeared. Handshake seems to not be able to keep up with the sync and then just looses the info. I find myself pasting the name into the name field of Handshake several times before it sticks. **Recommendations to others considering Handshake:** Easy to use for on the go billing. **What problems is Handshake solving and how is that benefiting you?** Billing is a breeze! I run a lawn mowing company and my product skus are services like lawn mowing, fertilizing, hourly labor charges and shrub trimming. You don't actually need a physical product to make Handshake work. ### 23. Great B2B online ordering system **Rating:** 4.0/5.0 stars **Reviewed by:** Chris K. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2018 **What do you like best about Handshake?** Actually integrates with QuickBooks inventory feature. Lots of other services say that they integrate with QuickBooks, but all they really do is push accounting entries through. Handshake didn’t require me to completely overhaul the way I do business and manage inventory. It was a true “add-on” feature for me rather than having to build a new system. **What do you dislike about Handshake?** The payment feature is the only weak area. I still prefer to process my transactions through QuickBooks, but I find myself having to manually go through the handshake orders to collect credit card info. **What problems is Handshake solving and how is that benefiting you?** Handshake gives me customers the ability to know what items are out of stock when they order, which reduces communication overhead after a PO is placed. It also allows me to cross-promote other items I carry that they can’t really see from looking at a price list. ### 24. Handshake took us from paper orders at shows and visiting retailers to fully electronic. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** August 07, 2018 **What do you like best about Handshake?** We use it to quickly import orders taken on the road into our ERP system. This allows us to see daily the orders being placed and improve our entire supply chain management. The users love the ease of use and ability to take orders whether they are connected to the internet or not. The business that we sell to love that they receive a confirmation email with pictures, pricing and details about their orders immediately. **What do you dislike about Handshake?** We occasionally have problems with syncing from the back end cloud database and the iPad ordering system. Things have improved greatly over the past few years, but we still have an occasional problem with a field user. It would be nice if there was an automated method to archive orders and discontinued products automatically based on a time frame. **Recommendations to others considering Handshake:** Just begin using it as soon as possible. It takes just a few hours to load existing customers and products into the system, setup users and begin using it. It is very intuitive and can fit many different industries. The office staff have been able to drastically reduce the time it previously took to process orders. **What problems is Handshake solving and how is that benefiting you?** We were previously taking all of our orders at shows and on the road when visiting businesses by hand on paper. The orders were then faxed into the office each night. It often took the office staff a few days to input the orders into the ERP system. There were often mistakes with the orders, wrong colors or sizes written, etc. Now everything is accurate and can be processed automatically from Handshake into the ERP system. ### 25. I love handshake! **Rating:** 5.0/5.0 stars **Reviewed by:** Jon C. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2018 **What do you like best about Handshake?** I just enjoy the ease of placing all of my orders for my customers. **What do you dislike about Handshake?** The only thing I dislike is I wish I was able to send invites to my customers myself instead of relying on the office to find time to send the invite link out. Sometimes they are busy or off work and I will set up a new customer account but they cannot be approved and access their account until the office approves them and sends them the invite. **What problems is Handshake solving and how is that benefiting you?** Speeding up the process and time it takes to put an order in our system. Much more efficient! ### 26. Handshake Review **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.) **Reviewed Date:** August 07, 2018 **What do you like best about Handshake?** I love the ease of use in the mobil app, when it's working. **What do you dislike about Handshake?** Too many quirks in the app, customer support is very slow to respond. We've had it for months and really have not had a chance to put it to work. **Recommendations to others considering Handshake:** I loved this when they first released it. They've made some big upgrades, and it seems like the core product is now suffering. Support is good when they are there, and fixes are very slow to happen. I love the product when it's working. **What problems is Handshake solving and how is that benefiting you?** We hope to solve the problem of manual data entry and speed up our shipping times due to the speed of order entry. So far we have not been able to rely on it. ### 27. Great for our business **Rating:** 4.5/5.0 stars **Reviewed by:** Steve L. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2018 **What do you like best about Handshake?** The fact that we can integrate our orders to our ERP system and still be able to notify our customers with updates. **What do you dislike about Handshake?** Adding products is too cumbersome. It should be easier to add single products (rather than bulk upload). **Recommendations to others considering Handshake:** Make sure it meets your specific needs. It is not for everyone or every business. There are some gaps particular to my industry that we have had to work around. **What problems is Handshake solving and how is that benefiting you?** Tracking quotes, following up with customers automatically, letting customers and sales reps see inventory availability. ### 28. An excellent tool for productivity! **Rating:** 5.0/5.0 stars **Reviewed by:** Scott S. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2018 **What do you like best about Handshake?** We have enjoyed using this user-friendly tool. It has made order writing and submission much faster and easier for the reps in the field. **What do you dislike about Handshake?** There is nothing to dislike! Any challenges I’ve had, have been resolved by their customer service technicians! **What problems is Handshake solving and how is that benefiting you?** We have been able to get away from paper orders that needed to be scanned or faxed in , to real-time order entry. ### 29. Best Sales Program I've used **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.) **Reviewed Date:** August 02, 2018 **What do you like best about Handshake?** easy to enter an order, build sales. can search for an item in several ways, discontinued items are removed from the program, so you're not selling items that are not available. color pictures in app and order copies **What do you dislike about Handshake?** it does not save orders permanently, it would be nice to have records of older orders in the syetm **Recommendations to others considering Handshake:** Better than any other program I have used in 16 years **What problems is Handshake solving and how is that benefiting you?** it's fast, can add an item quickly, plus any other items in that "family" to build sales. easy to delete an item, or increase quantities to not slow the sale down ### 30. Director of IT **Rating:** 5.0/5.0 stars **Reviewed by:** John G. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2018 **What do you like best about Handshake?** Ease of order entry from customer through our in house sales staff. We no longer receive faxes, photos of handwritten orders or email with inaccurate item numbers. **What do you dislike about Handshake?** We would like to more easily add custom fields to be imported to NetSuite. **What problems is Handshake solving and how is that benefiting you?** We standardized receiving orders from sale team in field, reducing order entry time by in house staff. ### 31. Want to boost your trade show sales? **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2018 **What do you like best about Handshake?** I love that Handshake is so easy to use and set up. We love the fact that invoices have images which is great for retailers to identify products. We love the editing functions on Handshake and that we can adjust quantities and discounts on the fly. **What do you dislike about Handshake?** I don't like that I have to keep at least one licence active to retain my sales history and listings. **What problems is Handshake solving and how is that benefiting you?** Increased Trade show sales is the biggest advantage - we say at least a 200% increase in order value from writing paper orders to using handshake - this is due to the speed you can take an order using Handshake with a scanner as apposed to writing an order - buyer fatigue is reduced and so the orders are bigger and take less time to write. ### 32. Handshake **Rating:** 5.0/5.0 stars **Reviewed by:** joel u. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2018 **What do you like best about Handshake?** Handshake platform is very simple to use and is very user friendly, very easy for first timer and customer **What do you dislike about Handshake?** there should be some kind of 2 way communication between rep and back office **Recommendations to others considering Handshake:** add inbuild 2 way communication between sales rep and back office **What problems is Handshake solving and how is that benefiting you?** Error with order entry and emailing customer invoices ### 33. Handy Handshake **Rating:** 5.0/5.0 stars **Reviewed by:** Paul C. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2018 **What do you like best about Handshake?** As a sales tool Handshake is simplicity itself. It’s great as it’s on the phone and during a busy day I don’t miss a beat **What do you dislike about Handshake?** Every now and then it fails to sync which means shutting it down **What problems is Handshake solving and how is that benefiting you?** It is a great resource to keep info in the one place and for pre call prep ### 34. Julie Rich - VP Snapper Rock Swimwear Reviews Handshake **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2018 **What do you like best about Handshake?** Extremely easy to use, great platform, good customer service, company is continually looking to improve and add additional components that can work with various infrastructures. **What do you dislike about Handshake?** Handshake is not yet fully functional with all infrastructures, and, there are a few programs, that don't have any programs that can integrate with said program. However, i do believe that handshake is continueally working on these issues. **Recommendations to others considering Handshake:** try it **What problems is Handshake solving and how is that benefiting you?** Increasing sales by allowing our buyers to see our products on their own time and buy direct from our B2B Web Portal, as we have our entire collection uploaded into handshake (pictures, descriptions, etc.). Send detailed reports and orders, with pictures, direct to our buyers through handshake within 30 seconds. Buyers can even edit their orders and send back for finalization. ### 35. Selling made easy **Rating:** 4.5/5.0 stars **Reviewed by:** Owen K. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2018 **What do you like best about Handshake?** Can show collections and send the order in ASAP without having to write anything **What do you dislike about Handshake?** Updates to products should be done on a regular basis, not so much a problem with handshake but with administration. Changes to products should be sent via email **What problems is Handshake solving and how is that benefiting you?** Faster implementation of orders, know what’s available immediately ### 36. Perfect for rapid Trade Show order writing **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2018 **What do you like best about Handshake?** Easy to show products to customers with multiple images, product info and more. **What do you dislike about Handshake?** Sometimes feels a bit "laggy" when going form field to field. **Recommendations to others considering Handshake:** It's a great platform for trade show order writing. Also, when not at trade shows, I can quickly and easily share my catalog with customers and potential customers. **What problems is Handshake solving and how is that benefiting you?** Trade show order writing. Customers like having orders emailed directly to them, and being able to know how much they've spent without me having to add it up. ### 37. Handshake review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Farming | Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2018 **What do you like best about Handshake?** It’s very customer friendly, the catelog feature is very helpful when looking a product that I am missing or may be a special order. **What do you dislike about Handshake?** The picture option is a bit slow, and at times some products are missing from the list, I have to do a search in order to get them on the screen. **What problems is Handshake solving and how is that benefiting you?** Unlike with other devices and software, it’s easy to ensure that you don’t miss a product even if you are out of stock on the shelf ### 38. handshake review **Rating:** 4.5/5.0 stars **Reviewed by:** Amy M. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2018 **What do you like best about Handshake?** An easy way to track current and past orders along with customer information **What do you dislike about Handshake?** There are some tweaks I would make - like the ability to record multiple contact names and phone numbers along with notes on contacts, etc. **Recommendations to others considering Handshake:** I think they make an effort to improve, and will change things when asked. I think overall it is a good product. **What problems is Handshake solving and how is that benefiting you?** Ease of creating an order and sending a professional looking copy to our customers ### 39. Very user freindly and amazing costumer service worldwide **Rating:** 5.0/5.0 stars **Reviewed by:** Jens S. | Country General Manager, Design, Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2018 **What do you like best about Handshake?** Been with Handshake since dawn of days and is super happy with the way it’s working and easy to setup. **What do you dislike about Handshake?** Nothing to dislike. Most thing works perfectly **What problems is Handshake solving and how is that benefiting you?** Mostly online setups since we are worldwide operating ### 40. Quick & Painless **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2018 **What do you like best about Handshake?** The ability to pull up my entire catalog & write an order while on the go is great. I love that I don't have to be on wi-fi to access everything I need. **What do you dislike about Handshake?** I wish there was a way to archive items that we no longer sell, but I still need access to. **What problems is Handshake solving and how is that benefiting you?** My reps are able to write orders and send them in immediately. No more waiting for faxes or scanned order forms. ### 41. Great B2B platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Sporting Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2018 **What do you like best about Handshake?** Easy ordering for customers and quick workflow for us. **What do you dislike about Handshake?** Account requests should create an account in handshake that we can approve/disapprove. I should not have to copy/paste everything in. Also, when I save an order and confirm on the ipad, I can see the email being sent and customize it. On the Hub it auto sends and I cannot tweak it. **Recommendations to others considering Handshake:** I recommend it highly **What problems is Handshake solving and how is that benefiting you?** Dealer direct ordering ### 42. Always a great experience unless it doesn’t sync **Rating:** 4.5/5.0 stars **Reviewed by:** Brock J. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2018 **What do you like best about Handshake?** Organized and easy to use. Lots of great info on it **What do you dislike about Handshake?** When the sync function doesn’t work. Always bad times. **What problems is Handshake solving and how is that benefiting you?** Orders. Keeping track of what we’ve sold ### 43. Overall really good system that delivers what we were looking for. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2018 **What do you like best about Handshake?** -Simple to use on the whole, especially the iPad version. -Seemlessly links to Quickbooks -Offline capability. **What do you dislike about Handshake?** -Sometimes the online portal can be a little slow to load images. -Some of the creating and managing back end such as pricing groups gets complex doing all in excel. **What problems is Handshake solving and how is that benefiting you?** -Easy order placing -Helping reps be more efficient. -Some CRM capability. ### 44. It has been a game changer for our company **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2018 **What do you like best about Handshake?** The ability to change pricing, add or delete products at will with descriptions and pictures. Take care of multiple sales people in 4 states. **What do you dislike about Handshake?** It seems in the past year we have to reset on our iPad because the iPad sticks when inputting an order sometimes. **Recommendations to others considering Handshake:** I haven't any **What problems is Handshake solving and how is that benefiting you?** Consistent pricing for customers, automatic price changing ability when needed. ### 45. inside sales /account manager **Rating:** 5.0/5.0 stars **Reviewed by:** JERRY T. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2018 **What do you like best about Handshake?** very easy to use at trade shows, This give an instant copy emailed to our main office and to the customer without delay. **What do you dislike about Handshake?** Wish it would be able to inter-GRADE with hubspot. **What problems is Handshake solving and how is that benefiting you?** We have sped up our order processing and also given our customers the ability to place their orders anytime not just during business hours. ### 46. The best catalogue **Rating:** 5.0/5.0 stars **Reviewed by:** Lorraine C. | Senior Educator - Diploma in Esthetics - Account Executive - Consultant, Cosmetics, Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2018 **What do you like best about Handshake?** The simplicity, clear, easy to understand. I can do so much more than I did before I found out about handshake. **What do you dislike about Handshake?** One thing I would add is in the search it would allow us to do it with the name also. And a extra area for the cell phone number. **What problems is Handshake solving and how is that benefiting you?** Simplify orders with minimum mistakes. ### 47. Handshake good business **Rating:** 4.5/5.0 stars **Reviewed by:** Christina J. | Business owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2018 **What do you like best about Handshake?** It’s a quick and neat way of helping business sell online services to customers to reduce cost and increase revenue **What do you dislike about Handshake?** There was nothing to dislike at the moment because it’s use is still pending based off what I need and use it for. **What problems is Handshake solving and how is that benefiting you?** Increasing service lowering cost and increasing sufficient revenue. ### 48. Excellent Program **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Warehousing | Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2018 **What do you like best about Handshake?** The ease of use. Even customers that I am working with understand it in less than 10 minutes **What do you dislike about Handshake?** Updates sometimes cause it to crash or become unresponsive. This has lead to reinstallation at times. **Recommendations to others considering Handshake:** I highly recommend **What problems is Handshake solving and how is that benefiting you?** Speed and accuracy of ordering. Both are problems and solutions. ### 49. Handshake satisfaction **Rating:** 5.0/5.0 stars **Reviewed by:** Mariana B. | Founder, Apparel & Fashion, Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2018 **What do you like best about Handshake?** I really like handshake for making it easy to use, to track inventory and have a great connection with our sales team located aroun USA **What do you dislike about Handshake?** I'll say we are pretty satisfied with this version **Recommendations to others considering Handshake:** Sure yes. I did **What problems is Handshake solving and how is that benefiting you?** Inventory tracking, new orders, shipped orders, customers database ### 50. The best think since slice bread **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2018 **What do you like best about Handshake?** Everything, as an independent rep. It is the best hacking all my customers history on there. That I can do all my orders and save time. And I can see where I am for the month. I have to say I think everyone should have HandShake. I don’t know I ever worked with out it. Thanks Handshake **What do you dislike about Handshake?** It freezes on me some times. I have to shut my phone off and restart **What problems is Handshake solving and how is that benefiting you?** Being able to look at past history. ## Handshake Discussions - [Will you help me with my back office integration?](https://www.g2.com/discussions/will-you-help-me-with-my-back-office-integration) - 1 comment, 1 upvote - [I have sales reps or sell at tradeshows, and I also want my customers to be able to buy online. Can I get a package and buy both Handshake Direct and Handshake Rep together?](https://www.g2.com/discussions/erp-integration-1ee98bb8-c8b6-4850-9b61-b701a82e0b08) - 1 comment, 1 upvote - [What is the difference between Handshake Direct and Handshake Rep?](https://www.g2.com/discussions/handshake-rep-or-handshake-direct) - 1 comment, 1 upvote - [View Handshake pricing details and edition comparison](https://www.g2.com/products/handshake/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+08%3A27%3A37+-0500&secure%5Bsession_id%5D=509f3348-5e99-40c1-a6c2-31aafc9788f6&secure%5Btoken%5D=39f053deabf2ef67e86df46392bad4afa70a0f621f7c6ec30583656cc2e43e53&format=llm_user) ## Handshake Features **Agentic AI - E-Commerce Tools** - Cross-system Integration - Adaptive Learning - Natural Language Interaction ## Top Handshake Alternatives - [Tidio](https://www.g2.com/products/tidio/reviews) - 4.6/5.0 (1,841 reviews) - [Elfsight](https://www.g2.com/products/elfsight/reviews) - 4.8/5.0 (880 reviews) - [LoyaltyLion](https://www.g2.com/products/loyaltylion/reviews) - 4.6/5.0 (582 reviews)