Criteria Reviews & Product Details

Hire to Inspire: Reveal the real potential behind every candidate with science you can trust and AI you can explain. Scientifically validated assessments, structured interviews, and talent development tools built to improve hiring outcomes and designed with your candidates in mind. Criteria is a comprehensive talent management platform designed to enhance talent acquisition and workforce development outcomes. This innovative solution provides organizations with the tools necessary to identify, assess, and nurture the best-fit talent for their specific needs. By integrating advanced candidate assessments and structured interview processes, Criteria enables companies to make informed hiring decisions while fostering a culture of continuous improvement and growth among their teams. With a focus on both pre-hire and post-hire phases, Criteria supports a wide range of use cases, from evaluating candidates to facilitating ongoing employee training and performance management. This holistic approach ensures that organizations not only attract top talent but also retain and develop high-performing teams. Criteria's assessments can be customized to align with specific job requirements, ensuring that the selection process is both relevant and efficient. Additionally, the platform offers structured interview frameworks that guide hiring managers in conducting focused interviews, helping to reduce bias and improve the overall quality of candidate evaluations. Beyond the hiring process, Criteria offers Develop, an innovative post-hire development tool. The platform provides resources for ongoing employee engagement and professional development, thanks to 24/7 AI-driven coaching. By leveraging data-driven insights, organizations can identify areas for improvement and enhance employee skills and productivity. This continuous feedback loop not only boosts individual performance but also contributes to the overall success of the organization. Criteria's comprehensive suite of tools empowers organizations to unlock the full potential of their workforce, ensuring that they not only hire the right talent but also cultivate an environment where employees can thrive and contribute to long-term success.

Seller

Criteria Corp.

Discussions

Criteria Community

Languages Supported

Arabic, Czech, German, English, French, Hindi, Croatian, Japanese, Central Khmer, Korean, Macedonian, Burmese, Dutch, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian, Chinese (Simplified)

Solution Type

All-in-One

Overview by

Criteria Corp

Used by DealerSocket and 2 others

Beta

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

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Criteria Integrations

(31)

Verified by Criteria

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Criteria Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Criteria, and what problem is it built to solve?

Criteria is a talent success company that provides assessments and decision-making tools to help organizations make objective, evidence-based talent decisions. Its stated purpose is to support fairer and more efficient talent selection while reducing bias.

What languages does Criteria support?

Criteria supports 21 languages, including English, Spanish, French, German, Chinese (Simplified), and others.

What company sizes and industries is Criteria the best fit for?

Criteria appears across small, mid-market, and enterprise organizations, with use spanning a range of industries. The reviewer-reported segments that stand out include:

Company size: Small businesses with 50 or fewer employees
Company size: Mid-market organizations with 51–1,000 employees
Company size: Enterprise organizations with more than 1,000 employees
Industries: Computer software and information technology
Industries: Financial services and healthcare
Industries: Staffing and recruiting, and manufacturing

How long does it take to implement Criteria across a team?

Teams commonly describe getting Criteria up and running in less than a month, though implementation can take longer depending on the rollout. The reported timelines include:

Time to go live	Relative frequency
Less than 1 month, including under 1 day	Most common
1–3 months	Also reported
3–12 months	Less common

What customer support options does Criteria provide, and how do users find the overall support experience?

Criteria support is available by phone, chat, and email/help desk, with 24/7 live-rep support. The experience is often described as helpful and responsive, although some users report delays or uneven response times.

What is the experience like for teams switching to Criteria from another tool?

Switches from assessment products such as Wonderlic and The Predictive Index, as well as other hiring platforms, have been driven by cost, a need for more varied or better-targeted assessments, and clearer results. The change has helped teams bring more structure and consistency to candidate evaluation, though the specific improvements depend on what the previous system lacked.

What features or capabilities could make Criteria even more useful?

More flexibility in tailoring assessments and clearer reporting would make Criteria more useful for teams with specific roles and workflows. The improvements users point to include:

Expand role-specific and technical assessment choices, with more ways to customize questions and test formats.
Make reports easier to tailor, compare, and interpret, including more flexible dashboards and exports.
Smooth out hiring coordination with clearer candidate tracking, notifications, and easier day-to-day navigation.

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Liz C.

Administrative Coordinator

Mid-Market (51-1000 emp.)

10/12/2026

"Less Time Screening, More Time Finding the Right Fit"

5/5

What do you like best about Criteria?

What I like best about Criteria is how straightforward and useful it is. The product makes the overall process feel more organized and manageable and I appreciate that it delivers value without making things more complicated than they need to be. Review collected by and hosted on G2.com.

What do you dislike about Criteria?

One thing I would like to see improved with Criteria is having a little more flexibility in certain areas to make the overall experience smoother. There can be a bit of a learning curve at first and it can be a little glitchy only showing candidates on half of the screen but once you get familiar with the product, it becomes much easier to use. Review collected by and hosted on G2.com.

What problems is Criteria solving and how is that benefiting you?

Criteria makes the hiring process much more efficient by helping me narrow down the candidate pool and identify people who actually meet the qualifications for the role. It is excellent at filtering candidates, allowing me to focus on just a handful of applicants who I know are qualified instead of spending hours sorting through resumes that may not be a good fit. This saves me valuable time, streamlines the screening process, and gives me more confidence that I'm focusing my attention on the right people. I really appreciate how much easier it make finding strong candidates. Review collected by and hosted on G2.com.

Response from Laura Libby of Criteria

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Hi Liz! Thank you for taking the time to share your experience with Criteria. We're so happy to hear that you find the platform straightforward and effective at simplifying your hiring process. Helping hiring teams quickly identify qualified candidates while reducing time spent on manual resume screening is exactly what we aim to achieve.

We also appreciate your candid feedback regarding flexibility, the initial learning curve, and the screen display issue you encountered. We're always working to make Criteria more intuitive, seamless, and adaptable to our customers' needs.

It's especially rewarding to hear that Criteria has helped you streamline candidate screening, save valuable time, and feel more confident in your hiring decisions.

Thank you for being a Criteria customer and for sharing your perspective. We look forward to continuing to support your success!

MPsystems A.

Small-Business (50 or fewer emp.)

10/14/2026

"Strong Assessment Library and Support, with Room to Improve"

4/5

What do you like best about Criteria?

I like that Criteria has the assessments we need, including validated assessments for different positions, and that I can make our own assessments on the platform. The assessments are easy to distribute, and the built-in security handles a lot without requiring people to download a web blocker. Their customer service is pretty good: they answer when I call, follow up, check in, and are willing to talk through options when they don’t have exactly what I need. They’ve spent a lot of time helping me on projects, and they quickly worked with me to figure out a reporting issue. The reports are clear and easy to use, and it’s easy to pull them down and look people up. I also think the proctoring is decent and well priced, and Criteria is one of the first places we check for pre-employment assessments. Review collected by and hosted on G2.com.

What do you dislike about Criteria?

I wish the test maker gave me more flexibility with test timing and question types. I need options like setting different time limits for individual questions, adding videos and pictures, and using more branching logic, since some of our assessments are too complex for what Criteria currently offers. Criteria’s proctoring also doesn’t check candidate IDs, which means we can’t use it for tests where verifying who is taking the test is required. Review collected by and hosted on G2.com.

Response from Laura Libby of Criteria

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Hello! Thank you for your review and for making Criteria one of the first places you turn for pre-employment assessments. We're happy to hear that our validated assessments, customizable testing options, built-in security features, and easy-to-understand reporting are helping support your hiring and client needs. It's especially gratifying to know that our customer success team has been a valuable partner, whether through troubleshooting, consulting on projects, or helping you find the best solutions for your unique requirements.

We also appreciate your thoughtful feedback on opportunities for improvement. Feedback like yours helps inform how we continue to evolve the platform to better serve organizations with complex assessment needs.

Thank you again for your partnership and for sharing your experience. We look forward to continuing to support your team's success!

Natalia R.

Staffing Analyst

Mid-Market (51-1000 emp.)

10/13/2026

"Cool Design, Clear Results, and Seamless Integrations Managers Love"

4.5/5

What do you like best about Criteria?

The Design of the platform is cool, and the test results are easy to understand. Use of AI in the platform is also pretty cool. Integrations are also easy to handle, I like the way the candidate's results are shown in our own platform; managers really love it. Use of Criteria in our process has helped managers to better understand the candidate's critical thinking, I didn't know that was so important for them. Review collected by and hosted on G2.com.

What do you dislike about Criteria?

I think the instructions can be explained in an easier way. Review collected by and hosted on G2.com.

Response from Laura Libby of Criteria

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Hi Natalia, thank you for your thoughtful review! We're happy to hear that you're enjoying the platform's design, easy-to-understand results, and seamless integrations. It's especially rewarding to know that hiring managers are finding value in seeing candidate insights directly within your existing workflow and that Criteria is helping your team evaluate critical thinking alongside technical expertise.

We also appreciate your feedback about the assessment instructions. Making every step of the candidate experience as clear and intuitive as possible is important to us, and we'll share your comments with our product team as we continue to improve the platform.

Thank you for partnering with us and for highlighting the impact Criteria has had on your hiring process.

We're excited to continue supporting your team as you identify and develop great talent!

Lisa D.

PX Operations Specialist

Mid-Market (51-1000 emp.)

10/13/2026

"Easy-to-Use Assessments That Reveal Candidate Fit"

5/5

What do you like best about Criteria?

I like that Criteria helps me identify candidates who are interested in our role and company, and gives us useful insights before the pre-screen stage. The CCAT is a great tool for testing aptitude and problem-solving skills. I also like that the Workplace Insights Report goes to the candidate and shows their work personality and how they can work best with others. It’s great to see notable traits before someone enters the role, and the manager guide gives direct advice on how to communicate with, support, and motivate them. The initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about Criteria?

Nothing to note. Review collected by and hosted on G2.com.

Response from Laura Libby of Criteria

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Hi Lisa, thanks for your thoughtful review! We're so happy to hear that Criteria is helping your team identify engaged candidates early in the hiring process and providing valuable insights before pre-screening.

It's especially rewarding to know that tools like the CCAT and Workplace Insights Report are helping you evaluate aptitude, problem-solving ability, and workplace fit! We're also pleased that your implementation experience was smooth and easy to get started.

Thank you for trusting Criteria as a key part of your hiring process. We appreciate your partnership and look forward to continuing to support your team's success in identifying the right talent.

Racheal D.

Talent Acquisition Specialist

Mid-Market (51-1000 emp.)

10/6/2026

"Extremely Helpful Team and an Easy-to-Navigate Platform"

4/5

What do you like best about Criteria?

The team. Extremely helpful and friendly, always willing to help and very accessible. The platform is very easy to use and navigate and results are clear. Review collected by and hosted on G2.com.

What do you dislike about Criteria?

Sometimes there aren't matching job titles/roles, yes you can get close but not always what we need. I would like to see more variety on the type of testing, more blanketed. Review collected by and hosted on G2.com.

Response from Laura Libby of Criteria

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Hi Racheal, thank you for taking the time to share your experience! It's great to hear that our team has been so helpful, accessible, and supportive throughout your journey. Providing an intuitive platform with clear, actionable results is a top priority for us, so it's great to know that's been your experience.

We also appreciate your candid feedback regarding job title matching and the variety of assessments available. Insights like these are incredibly valuable as we continue to enhance our platform and expand our offerings to better meet the needs of our customers.

It's especially rewarding to hear that Criteria is helping your team both identify strong candidates during the hiring process and support employee growth and development after hire through Workplace Insights. Thank you for being a valued partner and for trusting us to support your talent strategy!

Verified User in Insurance

Enterprise (> 1000 emp.)

Originally submitted 8/13/2026

"Criteria Makes Hiring Easy with Clear, Insightful Assessments"

4.5/5

What do you like best about Criteria?

What I like best about Criteria is how easy the platform is to use for both administrators and candidates. The user experience is intuitive, assessments are straightforward to manage, and reporting is clear and easy to interpret. The platform fits well into our hiring workflow, provides reliable performance, and delivers meaningful insights that help support hiring decisions without adding complexity to the process. It also helps us efficiently evaluate large candidate volumes, creating value through better-informed hiring decisions while minimizing manual effort. Onboarding was smooth, support has been responsive when needed, and the intelligence provided through the assessment results gives hiring teams actionable information they can use with confidence. Review collected by and hosted on G2.com.

What do you dislike about Criteria?

One area for improvement would be reporting flexibility and customization. The platform delivers valuable assessment insights, but having additional options to tailor dashboards and reports to specific hiring workflows would make it even more useful. Review collected by and hosted on G2.com.

What problems is Criteria solving and how is that benefiting you?

Criteria helps us efficiently manage high volumes of applicants by providing a consistent, scalable, and user-friendly way to assess candidates early in the hiring process. The platform integrates well into our workflow, delivers reliable performance, and provides clear, actionable insights that help identify the most qualified candidates while reducing manual screening effort. This enables our team to make faster, more informed hiring decisions, maintain a fair and objective evaluation process, and realize strong value through improved efficiency and hiring outcomes. The onboarding experience was smooth, support has been responsive, and the assessment intelligence helps ensure decisions are backed by meaningful data rather than subjective impressions. Review collected by and hosted on G2.com.

Response from Laura Libby of Criteria

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Thank you for taking the time to share such a detailed review. We're so happy to hear that Criteria has become a valuable part of your hiring process and that you've found the platform intuitive, reliable, and easy to use for both administrators and candidates.

It's especially rewarding to know that our assessments, reporting, onboarding experience, and responsive support team have helped your organization manage high applicant volumes while making more informed hiring decisions. Providing meaningful, actionable insights that help hiring teams evaluate talent fairly and confidently is exactly what we strive to achieve!

We also appreciate your feedback regarding reporting flexibility and customization. We're always looking for ways to enhance the user experience, and insights like yours help guide future improvements.

Thank you for your partnership and for trusting Criteria to support your hiring goals. We're grateful for your feedback and look forward to continuing to help your team make confident hiring decisions.

Verified User in Computer Software

Enterprise (> 1000 emp.)

8/13/2026

"Quick, Simple Candidate Testing with Strong Performance Correlation"

4/5

What do you like best about Criteria?

It is a quick and useful tool to mass test candidates quickly. The user interface is simple to use, and can be integrated (albeit at cost) with HRIS systems. The relationship between the results and performance of those who take it does seem to correlate with better results of those individuals in their role. Review collected by and hosted on G2.com.

What do you dislike about Criteria?

Candidates do tend to dislike the psychometric focus sometimes. The reporting can be a little clunky- it sometimes shows different results on the excel spreadsheet data versus the dashboard. There is a lack of AI integration too providing insights to support interviews. Timezone wise being based in the UK, it can also be a while before I get a response but the team are generally responsive and helpful Review collected by and hosted on G2.com.

Response from Laura Libby of Criteria

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Thank you for taking the time to share such a detailed review!

We're so happy to hear that the Criteria platform has helped your team efficiently assess large candidate pools and streamline high-volume hiring processes like graduate recruitment. It's especially encouraging to know that you've seen a meaningful correlation between assessment results and on-the-job performance, as helping organizations make more confident, data-driven hiring decisions is at the core of what we do. We're also glad you've found the platform intuitive and easy to use.

We appreciate your candid feedback regarding candidate perceptions of psychometric assessments, reporting consistency, AI-powered interview insights, and support response times across time zones. We've included a resource below in reference to how we continue to responsibly infuse AI into our interviewing suite; please take a look and reach out to your Customer Success Manager with any questions whatsoever.

Input like yours is invaluable as we continue to enhance the platform and improve the overall experience for both recruiters and candidates. We're committed to ongoing product innovation and service improvements, and feedback from customers like you helps guide those efforts.

Thank you again for your partnership and for trusting Criteria - we're grateful to be part of your team's success.

See how Criteria improved

Verified User in Staffing and Recruiting

Small-Business (50 or fewer emp.)

8/17/2026

"Easy Navigation and Flexible, Custom Assessments"

4/5

What do you like best about Criteria?

I like how easy it is to navigate from both ends. I like the freedom I have to create my own assessments, edit assessments, criteria to ensure its matches up with what I need from my candidates based on my hiring profile. Review collected by and hosted on G2.com.

What do you dislike about Criteria?

Not being able to unlock a candidate once they've been locked out. Review collected by and hosted on G2.com.

What problems is Criteria solving and how is that benefiting you?

Criteria helps streamline the hiring and assessment process by providing a consistent way to evaluate candidates before they move forward. This helps us identify candidates who are a better fit for the role, reduces the time spent on manual screening, and gives us more confidence in our hiring decisions. It also helps ensure candidates are evaluated fairly based on the same criteria. Review collected by and hosted on G2.com.

Response from Laura Libby of Criteria

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Thank you for taking the time to share your experience and for the thoughtful review!

We're delighted to hear that the platform's ease of navigation and assessment flexibility have helped support your hiring process. We also appreciate your feedback regarding candidate lockouts. We understand how frustrating it can be when a candidate is unable to continue their assessment, and we've shared your comments with our team.

It's especially rewarding to hear that the platform is helping you streamline screening, evaluate candidates consistently, and make hiring decisions with greater confidence. Thank you for choosing Criteria!

Sergio M.

Senior Recruiter

Enterprise (> 1000 emp.)

10/21/2026

"Easy, Data-Driven Candidate Screening—with Room for Regional Nuance"

5/5

What do you like best about Criteria?

I like that Criteria is easy to use, rigorous, data driven, and efficient. I use UCAT, CCAT, and EPP, and Criteria lets me quickly screen out candidates who don’t meet baseline cognitive or functional requirements. Initial setup was very easy, with no problems. Review collected by and hosted on G2.com.

What do you dislike about Criteria?

I think Criteria could focus more on the region a person is from or lives in, since this may affect the assessments and results. Review collected by and hosted on G2.com.

Response from Laura Libby of Criteria

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Hi Sergio! Thank you for your thoughtful review. We're happy to hear that Criteria's assessments, including the UCAT, CCAT, and EPP, help you efficiently identify candidates who meet your baseline cognitive and functional requirements.

It's great to know that your set-up process was seamless and that the platform's ease of use and data-driven approach have made candidate screening more effective.

We also appreciate your feedback regarding regional considerations in assessment results. We understand that cultural, geographic, and educational differences can be important factors in the hiring process, and insights like yours help inform how we continue to evolve our solutions. Thank you for sharing your perspective and for trusting Criteria as part of your hiring strategy.

We're grateful for your partnership and look forward to supporting your team's success.

Verified User in Retail

Mid-Market (51-1000 emp.)

8/13/2026

"Straightforward UI and Strong Candidate Scoring for Better Interviews"

4/5

What do you like best about Criteria?

The UI, once you get the hang of it, is pretty straightforward, which is important. Poor navigation is never a good thing haha! The scores that can be assigned from the applicants pre-screening and questionnaires to help identify potential strong candidates. I also liked that when multiple interviewers are working on a single interview, our results are siloed until it's completed so we can compare notes afterward without potentially influencing one another during. Review collected by and hosted on G2.com.

What do you dislike about Criteria?

The UI took some time to get the hang of and it's not quite as intuitive as it could be, so there was a bit of a learning curve. Review collected by and hosted on G2.com.

Response from Laura Libby of Criteria

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Thank you for sharing your experience with Criteria! We're glad to hear that you found the UI straightforward and that features like candidate scoring and structured interview feedback have helped support your hiring process. It's great to know that the ability for interviewers to submit independent evaluations before comparing notes has been valuable in promoting more objective and collaborative hiring decisions.

We also appreciate your candid feedback about the learning curve. We're continually working to make the platform even more intuitive and user-friendly, and insights like yours help us identify opportunities to improve the onboarding and navigation experience.

Thank you for your partnership and for taking the time to leave a review. We're grateful to be part of your hiring journey and look forward to continuing to support your team's success!