Asurint Background Screening Solutions Reviews & Product Details

Miriam,

Thank you for taking the time to leave such a thoughtful and positive review of Asurint! We take our clients' feedback seriously. We're glad that you surfaced your struggles with the employment verification process and that we were able to help resolve the issues with a new package setup that improved the candidate experience and reduced some of the additional follow-up you encountered previously.

Thank you for trusting Asurint with your employment background screening and for providing such valuable feedback!

Best,

The Asurint Team

Janet,

Thank you for taking the time to leave a review of your experience with Asurint! We understand that transitioning to a new platform can take some time to get used to. To help make the transition as smooth as possible, we offer user guides and training videos directly within the platform. Our Support team is also available via chat, phone, or email and will be happy to assist with navigating the system or answering any questions. We also offer regular Office Hours for additional platform training, asking questions, and reviewing functionality with our team. If this would be of benefit to you, please email us at support@asurint.com. We value your partnership and look forward to continuing to support your hiring program.

Best,

The Asurint Team

Hi Lauren,

Thank you for taking the time to share your experience with Asurint. We truly appreciate your kind words about our fast turnaround times and the support you've received through our live chat team!

We also appreciate you bringing these areas of improvement to our attention. After reviewing your feedback internally, we have submitted your suggestion as a feature enhancement on our product roadmap. In the meantime, when an email invitation bounces back, a general status is applied to indicate that the order is awaiting candidate action. Regarding the name entry issue, we would love to discuss solution options. Please reach out to our support team at your earliest convenience.

Thank you again for your review and for trusting Asurint as your background screening partner!

Best,

The Asurint Team

Chanah,

Thank you providing a review of our services! We're so glad our services are making the hiring process easier for all involved, and that you are seeing our industry-leading turnaround times. We understand that our broad range of screening solutions can sometimes make it challenging to determine the best option for a specific need. Our goal is to provide flexible solutions that meet the unique requirements of each client. We're glad to hear that our chat support team has been readily available and helpful in guiding you through those choices. If your team would like to adjust package names, we would be happy to help. You can submit a request to support@asurint.com and someone from our Screen Team will assist you. We value your partnership and look forward to continuing to support your hiring program.

Best,

the Asurint Team

Hi there,

Thank you so much for taking the time to provide your feedback! Nothing makes us happier than happy clients. We're glad you find our platform to be so intuitive and that our support team is top-notch.

Thanks for trusting Asurint with your employment background screening needs!

Best,

The Asurint Team

Jennifer,

We appreciate you taking the time to leave us a review! More than anything, we are happy to hear you're having such a great experience! We value your partnership and look forward to continue providing the fast, cost-effective, and reliable support you're accustomed to. As always, if you need us, you can reach us during business hours via phone or live chat, or you can send us an email at support@asurint.com at any time. Thanks for trusting us with your hiring needs!

Best,

The Asurint Team

Austin, thank you so much for sharing your positive experience with Asurint and the integration with Bullhorn! We value our clients and appreciate the partnership in your screening program. Best, the Asurint Team

Kylee,

Thanks so much for your review! Your feedback is valuable in helping us shape our solutions to best meet the needs of our clients. It sounds like our Candidate Adjudication Assistant (IQ Assist) product could help with the variable traffic offenses by state. IQ Assist is designed to automate and streamlines the candidate adjudication process with customizable logic based on role, timeframe, severity, and more. By applying this logic to criminal records, driving records, or both, it flags reports that need extra review so recruiters can stay focused on other priorities. We would be happy to help add a standalone search or IQ Assist to your account. If you would like to discuss or explore further, your account manager will be ready to help.

Thank you again for your review and for being a valued Asurint client!

Best,

The Asurint Team

Hi Kristen,

Thanks so much for taking the time to share your experience with Asurint! We're glad that you're enjoying our platform and receiving your checks quickly with helpful client support. We understand that the occasional delay can cause a headache. While our Support team is happy to provide updates on the status of a background check, we are unable to discuss or predict specific results, particularly while a search is still in progress. Estimated completion times can also vary, as criminal searches may be dependent on individual court processing times and other jurisdiction-specific factors. We encourage clients to visit status.asurint.com and subscribe to receive automatic status notifications for the most up-to-date information on court delays or other events that may impact turnaround times. We value your partnership and look forward to continue supporting your hiring program.

Best,

The Asurint Team

Kim,

Thank you for your kind words and for trusting Asurint as part of your host family vetting process. We're delighted to hear that our solutions provide the speed, thoroughness, and ease of use that help make your job easier. The work you do has a lasting impact on students and families, and we understand the critical importance of protecting vulnerable populations through careful screening and informed decision-making. We're grateful for the opportunity to support the mission and look forward to continuing our partnership.

Best,

The Asurint Team