--- title: Prelude Reviews meta\_title: 'Prelude Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 13 reviews by the users' company size, role or industry to find out how Prelude works for a business like yours. aggregate\_rating: rating\_value: 4.9 review\_count: 13 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Office Management Software url: https://www.g2.com/categories/office-management-software --- # Prelude Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Prelude but has limited features. Are you part of the Prelude team? [Upgrade your plan](https://my.g2.com/prelude/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Prelude is advancing SMS verification and mobile onboarding infrastructure through a set of unified APIs developers might actually like. Prelude is dedicated to more reliable fraud detection, elegant transparency, and increased reliability– all at a better price, so businesses can make every ping count for their customer experience, not their bill. * * * Seller [Prelude](https://www.g2.com/sellers/prelude-74b3aa83-17fc-4606-8aaa-3936095b66aa) Discussions [Prelude Community](https://www.g2.com/products/prelude/discuss) Languages Supported English Overview by Damien Robillard Show More ## Pricing Pricing provided by Prelude. ### Pay As You Go Pay As You Go ### Volume Pricing Contact Us [ View More Pricing Information ](https://www.g2.com/products/prelude/pricing) ## Top-Rated Alternatives [ ![Plivo](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Plivo") Plivo 4.5/5(747) ](https://www.g2.com/products/plivo/reviews) [ ![Vonage Communications APIs](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vonage Communications APIs") Vonage Communications APIs 4.2/5(404) ](https://www.g2.com/products/vonage-communications-apis/reviews) [ ![Validity Engage](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Validity Engage") Validity Engage 4.5/5(989) ](https://www.g2.com/products/validity-engage/reviews) [ View All Alternatives ](https://www.g2.com/products/prelude/competitors/alternatives) ## User Insights Average based on 13 real user reviews. [Log in to unlock pricing and user insights](/login) ![David M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David M.") DM David M. CEO and Founder Small-Business (50 or fewer emp.) 8/26/2024 "Prelude - OTP and SMS infrastructure" 5/5 What do you like best about Prelude? We started using Prelude as part of our new SaaS project, and it has quickly become our go-to solution for user verification worldwide. We found the registration and setup process with other providers to be complicated and time-consuming. With Prelude, however, we were able to input our parameters and start sending OTP messages globally right away. This ease of setup is a huge value when you need to move quickly and efficiently. Review collected by and hosted on G2.com. What do you dislike about Prelude? I honestly can't say there is anything I dislike about the product. It blows everything else we have used out of the water. It is simply an outstanding and great product. Review collected by and hosted on G2.com. What problems is Prelude solving and how is that benefiting you? We struggled significantly with our message delivery worldwide with the providers that were available to us. Prelude reach out to use after seeing our complaints online, at first we were skeptical thinking they woud just be "another SaaS tool." However, after a great demo by the sales team and a very useful trial of their product, we decided to give their solution a try, and we haven't looked back since. Prelude managed to solve our delivery issues giving us a 95% delivery rate up from our former 65% delivery rate. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Bastien R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bastien R.") BR Bastien R. Key Account Developper Junior Small-Business (50 or fewer emp.) 8/26/2024 "Our perfect fraud hunter" 5/5 What do you like best about Prelude? We integrated Prelude, and one of the standout features has been its exceptional anti-spam capabilities. In the past, we struggled with spam issues using other providers, which compromised the integrity of our user verification process. With Prelude, however, we’ve seen a significant reduction in fraudsters activity thanks to their top-tier anti-spam technology. Review collected by and hosted on G2.com. What do you dislike about Prelude? For the moment we didnt identified downsides Review collected by and hosted on G2.com. What problems is Prelude solving and how is that benefiting you? In the past, we struggled with spam issues using other providers, which compromised the integrity of our user verification process. With Prelude, however, we’ve seen a significant reduction in fraudsters activity thanks to their top-tier anti-spam technology. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Annie C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Annie C.") AC Annie C. TA Coordintor Enterprise (\> 1000 emp.) 1/17/2025 "Good Coordination tool" 4/5 What do you like best about Prelude? Very user friendly, and the customer service is great Review collected by and hosted on G2.com. What do you dislike about Prelude? Customer service is in the US, so European countries have to wait Review collected by and hosted on G2.com. What problems is Prelude solving and how is that benefiting you? Coordinating interviews Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![😺 D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "😺 D.") 😺D 😺 D. Co-Founder | CEO Small-Business (50 or fewer emp.) 8/26/2024 "The most affordable and most advanced identification solution" 5/5 What do you like best about Prelude? - the best prices without the headache of negotiating - a very responsive customer support - a proactive approach to reducing costs - a transparent dashboard - easy to implement Review collected by and hosted on G2.com. What do you dislike about Prelude? Prelude is a young company yet so advanced in comparison to competitors. Need more client to drive costs even lower. Review collected by and hosted on G2.com. What problems is Prelude solving and how is that benefiting you? No need to negotiate with each partner in different countries. Prelude does this job for you and offer you the best off-the-shelve solution for phone verification Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ET Eric T. CPO Small-Business (50 or fewer emp.) 8/26/2024 "Verification of TMS software users" 5/5 What do you like best about Prelude? User verification can be a real pain point. We encountered the following problems with the best-known providers: integration difficulties, excessive authentication costs, non-existent fraud protection, inability to obtain relevant KPIs... All these problems have disappeared since we switched to Prelude. And on top of that, their team is really responsive. Review collected by and hosted on G2.com. What do you dislike about Prelude? Prelude has been great, no issue for now Review collected by and hosted on G2.com. What problems is Prelude solving and how is that benefiting you? User verification can be a real pain point. We encountered the following problems with the best-known providers: integration difficulties, excessive authentication costs, non-existent fraud protection, inability to obtain relevant KPIs... All these problems have disappeared since we switched to Prelude. And on top of that, their team is really responsive. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Thomas T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Thomas T.") TT Thomas T. Chief Product Officer Small-Business (50 or fewer emp.) 8/23/2024 "Quick, easy, and won't break the bank" 5/5 What do you like best about Prelude? - Ease of use - Customer support reactivity - Affordability Review collected by and hosted on G2.com. What do you dislike about Prelude? - Can't easily add test phone numbers (08) Review collected by and hosted on G2.com. What problems is Prelude solving and how is that benefiting you? Dealing with user verification can sometimes give headaches, but Prelude has been a game-changer. It's this SMS and OTP tool that's surprisingly easy to use and doesn't break the bank. Fewer login hassles and it works globally, which is great for our international plans. It gets the job done without fuss. The support team is actually helpful when we need them. Honestly, it's nice not having to stress about verification anymore. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic MG m g. COO Small-Business (50 or fewer emp.) 8/23/2024 "No brainer service" 5/5 What do you like best about Prelude? Pricing, reliability and service. Using prelude is really a no brainer. Review collected by and hosted on G2.com. What do you dislike about Prelude? Truthfully there aren't any real downsides. Using Prelude is a no brainer. Review collected by and hosted on G2.com. What problems is Prelude solving and how is that benefiting you? Phone number verificiation. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Jake H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jake H.") JH Jake H. Cofounder & Principal Engineer Mid-Market (51-1000 emp.) 8/23/2024 "Great product solving a hard problem" 5/5 What do you like best about Prelude? Pricing, ease of integration, their focus security, and the fact that it "just works" Review collected by and hosted on G2.com. What do you dislike about Prelude? We haven't encountered anything that we've disliked or that has hindered our ability to use Prelude for our needs. Review collected by and hosted on G2.com. What problems is Prelude solving and how is that benefiting you? We use Prelude for phone verification via OTP codes when new users signup on our platform. This provides both us and our users with another layer of security. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 8/26/2024 "Optimizing SMS authentication with Prelude" 5/5 What do you like best about Prelude? - Very competitive pricing - Excellent support Review collected by and hosted on G2.com. What do you dislike about Prelude? - Everything in the dashboard is expressed in Euros instead of USD. Review collected by and hosted on G2.com. What problems is Prelude solving and how is that benefiting you? - Authentication of users in the app - Preventing SMS pump, which impacts costs Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Cyrille H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cyrille H.") CH Cyrille H. CEO Small-Business (50 or fewer emp.) 8/23/2024 "Great Product, Extremely Reliable !" 5/5 What do you like best about Prelude? No bugs, very reliable product and great UX Review collected by and hosted on G2.com. What do you dislike about Prelude? I've never encountered an unpleasant situation yet Review collected by and hosted on G2.com. What problems is Prelude solving and how is that benefiting you? Don't be scammed or attacked on the SMSgateaway of our ConsumerApp Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Pricing Options Pricing provided by Prelude. ### Pay As You Go Pay As You Go ### Volume Pricing Contact Us [ View More Pricing Information ](https://www.g2.com/products/prelude/pricing) ##### Categories on G2 [Phone Verification](https://www.g2.com/categories/phone-verification) ##### Explore More [Best MDR software for small business security](https://www.g2.com/discussions/best-mdr-software-for-small-business-security)[Which hybrid cloud storage platforms give an IT team the easiest management console for running storage across multiple sites without logging into each location separately?](https://www.g2.com/discussions/which-hybrid-cloud-storage-platforms-give-an-it-team-the-easiest-management-console-for-running-storage-across-multiple-sites-without-logging-into-each-location-separately)[Top data monitoring tool for businesses](https://www.g2.com/discussions/top-data-monitoring-tool-for-businesses) [What's the best digital communications governance software for a mid-size company that's all on Microsoft 365 and Teams?](https://www.g2.com/discussions/what-s-the-best-digital-communications-governance-software-for-a-mid-size-company-that-s-all-on-microsoft-365-and-teams)[Top AI tools for producing SEO-optimized content](https://www.g2.com/discussions/what-are-the-top-ai-tools-for-producing-seo-optimized-content)[Which batch management platforms are most reliable based on reviews from IT teams that need to reduce complexity when debugging failed job executions?](https://www.g2.com/discussions/which-batch-management-platforms-are-most-reliable-based-on-reviews-from-it-teams-that-need-to-reduce-complexity-when-debugging-failed-job-executions) [Show MoreShow Less](javascript:void(0);)