Certn Reviews & Product Details

I really like Certn for its quick and easy process. It's super easy to use, and I find the platform very accessible, which makes it straightforward. I appreciate that Certn offers all services, including background, employment, and enhanced background checks, and it covers both the US and Canada. The initial setup was super easy, and I’ve already recommended it to other staff and employers I work with. Review collected by and hosted on G2.com.

The package creation on Certn could be a bit easier. Also, it would be great if I could receive an email notification for any failure without having to log in. Review collected by and hosted on G2.com.

I like best about Certn is how streamlined and user-friendly the entire background screening process feels. The platform is intuitive, making it easy to submit requests, track progress in real time, and access results without confusion. Turnaround times are impressively fast, which is especially valuable when hiring decisions need to be made quickly. Review collected by and hosted on G2.com.

Sometimes background checks take longer than expected Review collected by and hosted on G2.com.

Nothing. UX is clunky, it asks for the same things multiple times and cannot seem to remember between security checks and even their calendar is buggy (weekdays do not reflect reality!) Review collected by and hosted on G2.com.

Absolutely everything. I am forced to share my private data with these shady individuals. Review collected by and hosted on G2.com.

Updated interface, clean and easy to use. Review collected by and hosted on G2.com.

no email updates unless you login regarding the status of the candidate Review collected by and hosted on G2.com.

I appreciate Certn's ability to streamline the background check process, providing timely results with customizable packages. This feature simplifies our workflow significantly. The user interface is intuitive and easy to navigate, which assists in setting up background check packages that suit our specific requirements without hassle. This ease of use saves us a lot of time and effort compared to other providers. I also value Certn's seamless integration into our ATS, which allows us to effortlessly include background checks into our hiring flow. Additionally, the smooth onboarding experience with Certn was impressive, making the initial setup straightforward and efficient. Overall, these aspects make Certn a valuable tool for our hiring process. Review collected by and hosted on G2.com.

I find the customer service to be lacking, with slow response times, which can be frustrating when I need quick support or assistance with an issue. Review collected by and hosted on G2.com.

I appreciate Certn for its accuracy, speed, and reliability. The background checks they conduct are comprehensive, ensuring that candidates are reliable and do not have any criminal records or issues, which is crucial for maintaining the integrity and safety of a team working within a company. This confidence in the background verification process is a significant benefit to my team. Moreover, the setup of Certn was straightforward and easy, as we had all the necessary details ready, making the process feel like a cakewalk. Review collected by and hosted on G2.com.

I think if the time frame for background checks could be provided, it would be very helpful. Currently, some candidates' verifications are completed in just a few hours, while others might take a couple of days. An update on the expected time frame would assist us in planning better. Review collected by and hosted on G2.com.

I appreciate the ease of sending out background checks with Certn. The simple process of just entering an email and hitting send significantly streamlines my workflow, allowing me to save valuable time that I can then allocate to other important tasks. The initial setup of Certn was very simple, which meant my team could quickly integrate it into our hiring process without any complications. Review collected by and hosted on G2.com.

I find the speed at which some background checks are processed by Certn to be inconsistent. While sometimes the results come back in about 15 minutes, at other times it can take 1-2 days for individuals with a clear record. This inconsistency can be frustrating, especially when timely hiring decisions are being made. Review collected by and hosted on G2.com.

You can receive results within the same day, which is very convenient. The platform is easy to use and offers a lot of options for background and internal verification. Review collected by and hosted on G2.com.

Some of the services offered on the site are somewhat expensive. When applicants are asked to submit their information and they enter it incorrectly, CERTN sometimes fails to recognize it, which can lead to the application being flagged for review or marked as incomplete. This often results in the applicant needing to visit the RCMP in person for a background check. Additionally, our new hires have mentioned that the process requires a significant amount of information. Review collected by and hosted on G2.com.

I like that Certn is a very easy process with an easy website to navigate. It's easy to set up, very efficient, and the results come back very quick, which is great for completing background checks. Review collected by and hosted on G2.com.

I think if there was a way to complete background checks in other countries, like, for example, we have people who work in The Philippines. Not sure if that's possible, but know, if it could be broader than just Canada and US. Review collected by and hosted on G2.com.

This is a Canadian-based company with customer support and an application that is easy to use. Review collected by and hosted on G2.com.

It would be an improvement if we had greater control over reaching out for employment confirmation in real time, rather than only after everything is completed. Review collected by and hosted on G2.com.