--- title: Certn Reviews meta_title: 'Certn Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 206 reviews by the users' company size, role or industry to find out how Certn works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 206 scale: '5' date_modified: '2026-09-18' parent_category: name: Pre-Employment Screening url: https://www.g2.com/categories/pre-employment-screening --- # Certn Reviews **Vendor:** Certn **Category:** [Background Check Software](https://www.g2.com/categories/background-check) **Average Rating:** 4.7/5.0 **Total Reviews:** 206 **AI Enabled:** This product embeds AI to enhance or extend its core functionality. ## About Certn Building trust is important, but it doesn’t have to be hard. Certn is revolutionizing background screening with the easiest-to-use platform, 24/7 support, and fast and compliant results. Certn believes you don’t have to settle for how it’s always been done. Certn offers domestic and international criminal background checks, credit reports, reference checks, education verification, driving records, identity verification, and more, with industry-leading turnaround times. The Certn platform is easy to use and can be uniquely white-labelled. Certn integrates with your favourite applicant tracking system (ATS), including Workday, Lever, Greenhouse, Workable, and more. Certn helps businesses hire faster and manage risk, all while delivering user experiences that help them stand out. Included in the over 20,000 global teams that trust Certn are governments and multinational companies and some of the world’s biggest brands. Why wait? ## Certn Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users praise the **ease of use** with Certn, finding the sign-up and background check process straightforward and quick. (66 reviews) - Users appreciate the **24/7 customer support** of Certn, highlighting impressive turnaround times and helpful resources. (25 reviews) - Users praise Certn for its **fast and accurate background checks** , enhancing overall user satisfaction and efficiency. (16 reviews) - Users appreciate the **easy setup** of Certn, streamlining background checks and enhancing the hiring process efficiently. (14 reviews) - Users value Certn for its **rapid verification speed** , often receiving results on the same day or next morning. (13 reviews) - Users value the **quick response times** of Certn, enhancing their overall experience with excellent customer service. (12 reviews) - Efficiency (11 reviews) - Users value the **wonderfully responsive support** from Certn, ensuring quick resolutions and excellent guidance throughout the process. (11 reviews) - Navigation Ease (10 reviews) - Users commend the **impressive turnaround time** of Certn, highlighting quick responses for background checks and thorough reports. (10 reviews) **What users dislike:** - Users find the **lack of detail** in international checks and final reports frustrating, impacting documentation and usability. (9 reviews) - Users face **verification issues** with unclear ID discrepancies and reliance on responsive customer support for resolution. (9 reviews) - Users find the **high cost** of Certn challenging, despite the improvements in services offered. (6 reviews) - Users find the **customer support inadequate** , facing slow response times and limited assistance options when needed. (6 reviews) - Users experience **process delays** with Certn, as reference checks can take longer than expected and require follow-ups. (5 reviews) - Unclear Information (5 reviews) - Users note **feature limitations** in Certn, including the inability to add notes and lack of international checks. (4 reviews) - Poor Integration (3 reviews) - Geographical Limitations (2 reviews) - Inefficient Search Functionality (2 reviews) ## Certn Discussions - [What is the best way to approach a candidate who cannot remember the dates of their criminal charges?](https://www.g2.com/discussions/50087-what-is-the-best-way-to-approach-a-candidate-who-cannot-remember-the-dates-of-their-criminal-charges) - 1 comment, 1 upvote - [How long does a Certn background check take?](https://www.g2.com/discussions/how-long-does-a-certn-background-check-take) - 2 comments - [What is Certn?](https://www.g2.com/discussions/what-is-certn) - 1 comment - [What does Certn do?](https://www.g2.com/discussions/what-does-certn-do) - 1 comment - [View Certn pricing details and edition comparison](https://www.g2.com/products/certn/reviews?like_me_login=true&page=10§ion=pricing&secure%5Bexpires_at%5D=2026-09-22+05%3A18%3A09+-0500&secure%5Bsession_id%5D=5c081e2b-5fc3-4500-a1d4-e938168ddae3&secure%5Btoken%5D=ab5c0f1590d2adab2178b7b144594c7a88f105254dd7f82ee078f156abbb3144&format=llm_user) ## Certn Features **Background Check Administration** - Screening and Assessments - Compliance - Dashboard - Tenant Screening - Employment Screening - Drug & Health Screenings **Platform Content** - Templates - Automated - Customizable Reports **Generative AI** - AI Text Generation - AI Text Summarization **Background Check Data** - Real-Time Tracking - Platform Search - Alerts and Notifications - Status Tracking - Applicant Tracking **Platform Basics** - Optimization - Interoperability - Performance **Background Check Additional Functionality** - Integrations - Mobility - Messaging - Third-Party Integrations - Screening Services Integration **Platform Additional Functionality** - Integrations - Identity verification - Fraud detection - Custom branding - Third-Party Integrations **Platform Data** - Visualization - Security and Compliance - Alerts and Notifications - GDPR Compliant - Real-Time Notifications **AI Insight Check - Background Check** - Insight Check **Additional Functionality** - Status Tracking - Candidate Scoring - Survey Library - Background Screening - Feedback Management - Activity Dashboard - AI Copilot - Reference Request Automation - Reference Checking - Recruitment Management - Reminders - Compliance Management - Applicant Tracking - Email/Online - Workflow Management - Reporting & Statistics - Reporting/Analytics - Generative AI - Data Import/Export - API - Referral Tracking - Self Service Portal - Survey Builder - Mobile Access - Email Reminders - Bulk Reference Request **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Activity Dashboard - Activity Dashboard - Mobile Access - Activity Dashboard - Training Management - Goal Management - Feedback Management - Action Management - Mobile Access - Activity Dashboard - Benefits Dashboard - Activity Dashboard - Feedback Management - Performance Management - Recruitment Management - Compliance Management - Training Management - Calendar Management - Employee Management - Orientation Workflow Management - Task Management - HR Management - Help Desk Management - Mobile Access - Payroll Management - Document Management - Job Description Management - Social Media Integration - Mobile Access - Activity Dashboard - Third-Party Integrations - Assessment Management - Social Media Integration - Activity Dashboard - Mobile Access - Third-Party Integration - Initiative Management - Workflow Management - Community Management - Employee Referral Management - Candidate Management - Workflow Management - Communication Management - Advertising Management - Application Management - Email Management - Job Management - Discount Management - Pipeline Management - File Management - Job Management - Data Storage Management - Compensation Management - Employee Management - Job Application Management - HR Management - Competency Management - Performance Management - Compliance Management - Job Description Management - Evaluation Management - User Management - Role-Based Permissions - Third-Party Integrations **AI Investigation and Verification - Background Check** - Verification - Employment Eligibility Verification - Education Verification - Data Verification - Identity Verification **Additional Functionality** - Assessment Management - Workflow Management - Employee Onboarding - Batch Processing - Reference Checking - Compliance Management - Records Management - Fraud Detection - API - Reporting & Statistics - Generative AI - Real-Time Monitoring - Feedback Management - Search/Filter - Online Applications - AI Copilot - Candidate Profiles - Reporting/Analytics - Real-Time Reporting - Job Application Management - Secure Data Storage - Self Service Portal - Visual Analytics - Summary Reports - SSL Security - Historical Reporting - Recruitment Management - Customizable Reports - Reminders ## Top Certn Alternatives - [Checkr](https://www.g2.com/products/checkr/reviews) - 4.5/5.0 (446 reviews) - [VICTIG Background Checks](https://www.g2.com/products/victig-background-checks/reviews) - 4.7/5.0 (509 reviews) - [HireRight](https://www.g2.com/products/hireright/reviews) - 3.9/5.0 (180 reviews)