TriNet Reviews & Product Details

I love that TriNet, over the three and a half years we've been using it, has never had a payroll issue or mistake. It's reliable in ensuring there are no payroll misses, which is incredibly important to me. The initial setup was very easy, and the implementation was super easy and very efficient. The advisers working with us were professionals, always adhering to timelines, which made the process smooth. Review collected by and hosted on G2.com.

I find that TriNet sometimes forgets to inform employers about a few things they miss. For example, if an administrator assigned to an account is making errors or doesn't update the NN records, TriNet does not send any email or confirmation before terminating. That's something they could improve. Review collected by and hosted on G2.com.

TriNet has helped simplify payroll and HR for our company. From a finance side, it keeps payroll organized and reduces the amount of manual work we have to handle internally. The platform is straightforward to use, and processing payroll is consistent and reliable.

I also like the support from their team. When issues come up, they respond quickly and help resolve things without delays, which is important for staying on schedule with payroll and compliance.

Overall, it has been a dependable system that helps keep our HR and payroll operations running smoothly. Review collected by and hosted on G2.com.

One downside is that reporting and customization can be limited. From a finance perspective, pulling very specific data sometimes takes extra steps or exporting and adjusting outside the system.

The platform can also feel a bit rigid in certain workflows. Some processes are not as flexible as we would like, especially when trying to tailor things to our internal structure.

Overall, these are manageable, but improving reporting flexibility and customization would make the system more efficient for day-to-day use. Review collected by and hosted on G2.com.

TriNet has been a reliable and efficient platform for managing both payroll processing and expense reporting. The payroll functionality: it runs smooth, accurate, and easy to manage, which gives me confidence that employees are paid correctly and on time. The expense reporting feature is also very user-friendly, making it simple to submit, review, and approve expenses without unnecessary back-and-forth. Overall, TriNet streamlines essential HR and finance processes and helps save time while maintaining accuracy and compliance. When support is requested, there is a quick turn-around. Review collected by and hosted on G2.com.

While there is a learning curve when first getting started, the depth of features ultimately makes payroll and expense reporting more efficient once you’re familiar with the system. Review collected by and hosted on G2.com.

I like the TriNet platform, especially the interface, which works well for administrators and employees. I've received a lot of positive feedback from employees about how user-friendly and easy to navigate the platform is. I also appreciate having a great dedicated team to work with, including a payroll specialist, a benefits specialist, and an account representative whom I can approach if I have any questions. It's really helpful to have dedicated representatives instead of calling random numbers. Review collected by and hosted on G2.com.

I think they can definitely get better in time and attendance. That's something they outsource. They can also improve in creating really good ATS systems. It would be great if they enhance their learning platform and make it available to share with employees not on the TriNet platform, even though they have really great videos. I'd also like to see more flexibility and more training on how to use the platform specifically. Everything that TriNet outsources could definitely be better. Review collected by and hosted on G2.com.

Everything feels well structured, streamlined, and clearly defined. I also really appreciate the immediate support available through the chat whenever I need help. Review collected by and hosted on G2.com.

The UI for the pre-payroll run is different from the detailed report after the run, which makes it difficult to track changes for each item.

Additionally, there are several cases where the SLA for a specific support ticket can be very lengthy. Review collected by and hosted on G2.com.

The dedicated payroll specialist and account manager are my absolute favorites. I really appreciate being able to work with the same people each time, so I don’t have to re-explain our company policies whenever I have a question. Review collected by and hosted on G2.com.

TriNet takes a more corporate, hands-off approach. At times, that can leave us feeling a bit disconnected, especially since we’re a smaller company. Because of that, I’d be more likely to recommend TriNet to larger companies than to smaller ones. Review collected by and hosted on G2.com.

It’s easy to clock in and clock out, and it lets me see my exact timesheets. I can also view details on my paychecks and how much I’m getting each year. I like the time-off section too, because I can easily edit my requests when needed. During tax time, I can access my forms quickly, and I can save them on my device as well. TriNet is helpful, and it’s an excellent software that every company should use. As an employee I highly recommend TriNet. Review collected by and hosted on G2.com.

Nothing to complain about so far; I think it works great. Review collected by and hosted on G2.com.

As an employee at a company that uses TriNet, I find the services and features available to me very helpful. I can access important documents, update my tax information, view my pay details, and choose benefits all in one place, which makes it easy to manage everything in one central spot. Review collected by and hosted on G2.com.

The only feedback I can offer for improving TriNet is to make the employee dashboard a bit more user-friendly. At times, it can be hard to figure out where to go to access certain information. Review collected by and hosted on G2.com.

I appreciate that TriNet keeps things simple for me, especially since I have employees in multiple states. It really helps me cut down on time managing each state's taxes and keeps everything in one place for my team. I really enjoy that TriNet has really responsive and educated customer support that's accessible both by phone and chat. Plus, having everything connected in the HRIS and access to email is something I like. Additionally, I've found setting up TriNet easy at other places I've worked. Review collected by and hosted on G2.com.

I think the leave of absence process is very manual with documents, and that is less than ideal. Review collected by and hosted on G2.com.

I use TriNet to clock in and clock out, review company policies, and request time off easily. I find it really easy to see if my time off is approved and track the hours I worked or took. I really enjoy that I can find all the information I need in one easy place. The initial setup of TriNet was very easy. Review collected by and hosted on G2.com.

I really enjoy all parts of it, although it could be a bit easier to access on mobile phones. Review collected by and hosted on G2.com.