TriNet PEO Reviews & Product Details

I like that I can request PTO, submit time change requests, and manage my timecard all in one place. The site is user-friendly, and I don’t have to look through too many confusing locations to find tasks. I can store my tax documents somewhere easily accessible, and I find it helpful for managing my time. It displays company benefits well, and the chat system helps when I have specific questions about a benefit. Setup was easy: I received links to build my account, and then it was up and running. TriNet PEO also helps reduce HR staffing and costs with its streamlined system. Review collected by and hosted on G2.com.

I think the third-party app TriNet PEO uses for timecard management could be improved. It lags, does not always document clock-in and clock-out punches correctly, and does not have the same access as the TriNet app. It would be useful to have the TriNet app also handle timecards. TriNet PEO in the internet browser also tends to time out quickly, so I have to log back in frequently. Review collected by and hosted on G2.com.

The onboarding was easy to get through. I started a new job recently, and TriNet is where I filled out my tax forms, set up direct deposit and added my personal details. Each step was laid out clearly, so I always knew what was left, and I had everything done before my first day. Review collected by and hosted on G2.com.

Not much so far, honestly. The main thing that bugged me was entering some of the same information more than once across different onboarding forms. The portal also feels a little cluttered when you're looking for something specific, so it took me a few clicks to find where things were. Small stuff, but it slowed me down the first time through. Review collected by and hosted on G2.com.

I like how user-friendly TriNet is and how easy it is to navigate. The platform makes it simple for me to submit PTO requests and keep track of my sick hours without any hassle. I especially appreciate the “money tab” feature because it helps me clearly understand my pay history and see everything in one place. That’s particularly helpful since my monthly numbers can change due to being in sales. The initial setup was also very straightforward, which made getting started with the platform feel effortless. Review collected by and hosted on G2.com.

I think the UI could be updated to feel more modern. Overall, I’m just looking for a more modern approach in the design and layout. Review collected by and hosted on G2.com.

Trinet team is always really helpful, they respond asap to our questions. The human side of Trinet is really outstanding. Their AI assistant on the page is useful when trying to find information quickly. What has been a challenge to us is being able to integrate our internal systems to Trinet to automate some of the things we need for our operations but we have not been successful when trying to obtain the platform APIs. Review collected by and hosted on G2.com.

Lots of information is not available for us to review and we need to request it to Trinet. However, we usually get a quick response to that. We are unable to help employees with easy tasks, for example, when they are locked out of their accounts they need to call Trinet, if they need to update information we cannot help them either. Review collected by and hosted on G2.com.

you can navigate very easily, its all black and white. I don't have to go searching for things. Also, TriNet has helped introduce me to so many benefits that I didn't know I could take advantage of and makes me love my job even more. I have never had to wait for the website to load, everything seems to flow naturally. Any time that I have questions, I can easily chat with an agent (they have all been super helpful) instead of having to call to get an answer. Very reliable and quick. If I want to call, someone is always available to assist me. Review collected by and hosted on G2.com.

I have not found any flaws yet. I cannot come up with anything. Review collected by and hosted on G2.com.

The Trinet portal makes it seamless to track personal and vacation time in real time and easily request time off. Review collected by and hosted on G2.com.

The least helpful thing about Trinet is that, as far as I know, the system does not send reminder alerts to approvers to approve time-off requests if they do not do so promptly. Sometimes requests are overlooked, and HR has to remind approvers to approve them. We do receive emails notifying us when time off has been approved. Review collected by and hosted on G2.com.

I find TriNet PEO very easy to use, and the customer service is very good. Benefit selection is easy, and they’ve done a good job of offering good benefit choices and making the process simple. I value the report builder and running payroll, and time card tracking is easy for me to use. It also helps me get better access to benefits and offload compliance issues, and the initial setup was fairly straightforward. Review collected by and hosted on G2.com.

Customer support on more difficult issues could be improved. If an issue is a little complicated, it often takes a long time to get back to me. They’re also not very proactive about finding deals for me. My workers’ compensation and per-employee monthly costs tend to creep up, and they don’t really come to me with ways to get more savings. Review collected by and hosted on G2.com.

I like that TriNet combines several HR functions into a single platform, which makes payroll, benefits, and employee information much easier to manage. The interface is generally straightforward, and having everything centralized saves time compared with switching between multiple systems. Review collected by and hosted on G2.com.

One thing I don’t like is that some parts of the platform feel less intuitive than others, especially when I’m trying to locate specific settings or information. A few workflows take more clicks than I expect, which can make simple tasks feel unnecessarily drawn out. It would be much better with simpler navigation and clearer guidance, particularly for features I don’t use very often. Review collected by and hosted on G2.com.

I like that I can find most of what I need in one place, especially pay stubs, tax documents, and benefits information. It's also pretty easy to compare health insurance plans during open enrollment and check what's covered. I don't have to reach out to HR for every little question, which is really convenient. Review collected by and hosted on G2.com.

Some of the benefits information can be a little confusing, especially when comparing plans or trying to understand what's actually covered. I sometimes have to go through multiple pages or documents to find the details I need. It would be helpful if the plan information and costs were explained more clearly in one place. Review collected by and hosted on G2.com.

I use TriNet to check my holiday hours, pay, pay options, benefits, request time off, and check my paychecks. I like knowing when and how much my company is providing, and staying on top of my schedule helps with work-life balance. I do like knowing the projected PTO hours; it helps when planning longer trips. Most features are simple and easy to use, the app is nicely formatted, and I can check my pay dates and holiday hours easily. The initial setup was easy, I'd rate it a 9 out of 10. Review collected by and hosted on G2.com.

The HSA change took longer than expected, and I wish the explanation was better, but that may be my fault. Also, I would like to see my benefit cost breakdown after enrolling. Review collected by and hosted on G2.com.