TextUs Reviews & Product Details

TextUs is a performance SMS engagement platform specifically designed to assist marketers, sales professionals, and recruiters in enhancing communication and driving conversions. This innovative solution enables users to connect more effectively with prospects, customers, and candidates, ultimately leading to improved conversion rates and pipeline generation. By streamlining the communication process, TextUs helps organizations maximize their outreach efforts and achieve their revenue objectives. The platform serves a diverse audience, including recruitment agencies, corporate HR departments, and sales and marketing teams across various sectors. Marketers can leverage TextUs to send targeted campaigns, conduct A/B testing on messaging, and incorporate additional outreach channels into their outbound strategies. Sales professionals benefit from the platform by maintaining consistent communication with prospects, ensuring they remain engaged throughout the sales cycle. Recruiters can utilize TextUs to interact with potential candidates in real-time, facilitating quicker responses and fostering stronger relationships. This versatility makes TextUs an essential tool for anyone aiming to enhance their engagement strategies. TextUs offers several key features that distinguish it from other communication tools. A standout capability is its ability to send and receive text messages at scale, allowing users to reach multiple prospects and candidates simultaneously. This feature not only saves time but also increases the likelihood of receiving timely responses. Additionally, TextUs integrates seamlessly with existing customer relationship management (CRM) software and applicant tracking systems (ATS), enabling users to manage their communications within a familiar environment, thus enhancing workflow efficiency. Another significant advantage of TextUs is its analytics and reporting functionality. Users can track engagement metrics, such as response rates and message open rates, providing valuable insights into the effectiveness of their communication strategies. This data-driven approach allows organizations to refine their outreach efforts, ensuring they are targeting the right audience with the right message. Furthermore, the platform's user-friendly interface makes it accessible for individuals with varying levels of technical expertise, ensuring that teams can adopt it quickly and efficiently without a steep learning curve. TextUs stands out in the SMS marketing and engagement platform category by offering a comprehensive solution tailored to the needs of marketing, sales, and recruiting professionals. Its focus on effective communication, integration capabilities, and robust analytics empowers users to enhance their engagement strategies, ultimately driving better outcomes for their organizations.

Product Website

Seller

TextUs

Discussions

TextUs Community

Languages Supported

English

Overview by

Anca Bradley

Pricing

Pricing provided by TextUs.

Essentials

Starting at $749.00

1 Base Subscription Per Month

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TextUs Integrations

(13)

Verified by TextUs

TextUs Media

TextUs is the leading messaging engagement platform for recruiters and sales professionals that drives pipeline creation and improves hiring and sales cycle conversion.

Take your campaigns to the next level with images, videos, GIFs and PDFs. Send registered links with clickthrough tracking. Campaigns Pro allows to users have full transparency into their best performing text messages, thus driving higher deliverability, better contact engagement and ultimately ...

TextUs Analytics give you clear visibility into performance. Track message volume, response rates, and campaign engagement in real time. Easily improve ROI with data that helps your team optimize outreach, prove impact, and drive more conversations that convert.

Automate outreach without losing the personal touch. TextUs Sequences let you build multi-step texting cadences that keep conversations moving. Schedule follow-ups, tailor messaging to your audience, and track engagement at every step — so no lead or customer slips through the cracks.

TextUs Demo - Textus Salesforce Integration

Seamless texting inside Salesforce. The new TextUs integration makes it easy to send, receive, and track SMS conversations directly in Salesforce. Sync contacts, log messages automatically, and trigger texts from workflows so your team can boost response rates without ever leaving their CRM.

TextUs Demo - TextUs HubSpot Integration

Text where you work, inside HubSpot. With the TextUs integration, you can send and receive SMS conversations directly from HubSpot, log every interaction automatically, and trigger texts from your existing workflows. Give your team faster response times and a complete view of engagement—all in on...

Official Downloads

(5)

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Sales Texting Playbook for Salesforce Teams

The Ultimate Staffing Playbook

Interactive Demo

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TextUs Reviews (626)

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Stephanie C.

10/23/2025

"Seamless Salesforce Integration, Needs Better Support"

4.5/5

What do you like best about TextUs?

I appreciate how TextUs has significantly streamlined our operations with its seamless integration with Salesforce. This integration is particularly valuable as it allows our technicians to view all previous conversations with a specific customer or account directly when accessing their Salesforce profile. The TextUs Chrome extension enhances this experience by instantly pulling up past customer interactions, ensuring we are well-prepared with customer history. I also love how TextUs caters to the preferences of our younger generation customers by enabling text communication. This feature not only improves customer satisfaction by offering a preferred communication channel but also reduces the need for time-consuming phone calls by providing a convenient method to confirm and remind customers of appointments. Furthermore, the ability for customers to send photos of their equipment allows our technicians to arrive on-site fully prepared, enhancing the efficiency and quality of service we can offer. Additionally, I find the setup process for TextUs incredibly straightforward, and whenever challenges arise, the presence of a supportive TextUs representative to guide us through has been instrumental in easing the setup process. Overall, these features collectively contribute to a smoother customer service experience and operational efficiency. Review collected by and hosted on G2.com.

What do you dislike about TextUs?

I find the technical support lacking and would appreciate improvements in this area. Review collected by and hosted on G2.com.

Jackie L.

Associate Director of Operations

Small-Business (50 or fewer emp.)

10/21/2025

"Effortless Communication, But Room for Improvement"

4.5/5

What do you like best about TextUs?

I appreciate how simple it is to reach out to both prospects and residents. Review collected by and hosted on G2.com.

What do you dislike about TextUs?

It is quite difficult to send mass texts without having to re-upload contacts or set up a group, which makes the process less user-friendly. Review collected by and hosted on G2.com.

Surbhi C.

It recruiter

Mid-Market (51-1000 emp.)

11/10/2025

"Excellent Support and Seamless Texting Experience"

5/5

What do you like best about TextUs?

Great support proving by TextUs team .wonderfull application for texting Review collected by and hosted on G2.com.

What do you dislike about TextUs?

for text export and import option is not showing at the user side. Review collected by and hosted on G2.com.

Sudheer S.

Senior IT Recruiter

Mid-Market (51-1000 emp.)

1/8/2026

"Swift Onboarding with a Speedy UI"

4/5

What do you like best about TextUs?

I use TextUs for texting candidates and I appreciate the message seen status feature. The user interface and speed are great, as it quickly jumps to the portal during login and sends texts very fast. The initial setup of TextUs was very quick, and I loved it. Review collected by and hosted on G2.com.

What do you dislike about TextUs?

I think the calling option could be improved. Review collected by and hosted on G2.com.

Shan S.

IT recruiter

Mid-Market (51-1000 emp.)

11/16/2025

"TextUS Solved Our Candidate Search Challenges Effortlessly"

5/5

What do you like best about TextUs?

Candidate searching issue solved using TextUS Review collected by and hosted on G2.com.

What do you dislike about TextUs?

the phone support is not available. they should add the phone support Review collected by and hosted on G2.com.

Derek K.

Medical Recruiter

Mid-Market (51-1000 emp.)

7/31/2025

"Text Us Review"

2.5/5

What do you like best about TextUs?

Ability to link my texting platform to our CRM system Bullhorn. Very easy to see notes track into the system from inbound and outbound messages. Clear tools for broadcasting vs traditional messages. Constantly using to keep in touch with my caregivers. Review collected by and hosted on G2.com.

What do you dislike about TextUs?

I think the pop out widget could be more efficient and work better. Sometimes it is clucky with pulling the correct number or numbers in general. Also wish it had an auto refresh every so often or a better notification as there are times I dont see new messages until I refresh the page myself. Review collected by and hosted on G2.com.

Karishma J.

Senior IT recruiter

Mid-Market (51-1000 emp.)

11/20/2025

"Superb App for Bulk Messaging and Efficiency"

5/5

What do you like best about TextUs?

The application is very useful and we can send multiple messages in one time. Superb. Review collected by and hosted on G2.com.

What do you dislike about TextUs?

they give the support support only through the Email . they don,t have a phone support. Review collected by and hosted on G2.com.

John E.

Manager of Risk, Compliance, and Security

Mid-Market (51-1000 emp.)

10/28/2025

"Easy Setup and Use, But Needs More Proactive Communication"

4.5/5

What do you like best about TextUs?

The system is very easy to setup, took only a few days, and very easy to use. Review collected by and hosted on G2.com.

What do you dislike about TextUs?

Status updates are not always forthcoming and I would like to see more proactive nature of their communications. Review collected by and hosted on G2.com.