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G2 recognized RefNow
RefNow

By RefNow

4.6 out of 5 stars

How would you rate your experience with RefNow?

RefNow Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

RefNow Integrations

(2)
Verified by RefNow

RefNow Media

RefNow Demo - New Reference Request
Create a new request in seconds for both references and digital ID checks
RefNow Demo - Timeline
The RefNow request timeline displays real-time update of events.
RefNow Demo - RefNow Report
Our employer portal report
RefNow Demo - Custom Question Profiles
Custom questionnaires that can be saved as templates and reused over and over, saving you time and making life hassle-free.
RefNow Demo - User & Team Management
Manage your users and teams with role based permissions.
How to add a new candidate and request their references using the RefNow portal
Play RefNow Video
How to add a new candidate and request their references using the RefNow portal
Official Downloads
(1)
Interactive Demo
Try an interactive demo created by the software seller (right here on G2).
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RefNow Reviews (144)

Reviews

RefNow Reviews (144)

4.6
144 reviews

Pros & Cons

Generated from real user reviews
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CK
Mid-Market (51-1000 emp.)
"Efficient, Transparent, and Collaborative Referencing Solution"
What do you like best about RefNow?

RefNow has made a huge difference to how we manage references in our regulated sector. It’s a really comprehensive system that has noticeably improved the speed and efficiency of collecting references. The reports are clear and easy to understand, and the tracking features give great visibility of progress at every stage.

What we value most is how responsive and open the RefNow team are to feedback. Any comments or requests we’ve shared have been listened to, acted on quickly, and built into system updates — which really shows their commitment to continuous improvement.

Overall, RefNow has become an essential part of our recruitment process and a partner we genuinely trust. Review collected by and hosted on G2.com.

What do you dislike about RefNow?

There’s honestly not much to dislike about RefNow. Sometimes references can take a bit longer if referees are slow to respond, but that’s not really down to the system. It might be nice to have a few more options to tweak how reports look, but that’s a minor thing. Overall, it’s a really solid platform that works well and the team are great at listening to feedback. Review collected by and hosted on G2.com.

Fateme M.
FM
student engagement assistant
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"the website is easy to navigate"
What do you like best about RefNow?

The website is easy to navigate, with a clear layout and well-organized sections.

I can quickly find the information I need without any confusion.

All the links and pages load properly, making the browsing experience smooth.

The design is user-friendly, which helps visitors move around the site easily.

Overall, I haven’t encountered any issues with its functionality or performance. Review collected by and hosted on G2.com.

What do you dislike about RefNow?

I have nothing to complain about; everything works well and I am satisfied. Review collected by and hosted on G2.com.

Martina V.
MV
Founder/ CEO
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Great way to complete reference"
What do you like best about RefNow?

This was my first time completing learner reference via G2 Review and I must say, that I found it very innovative.

I received the text reminder to complete the review first. Without the text, the reference would stay in my Inbox until tomorrow or the day after.

I really liked how transparent and reliable the whole process was, it was obviously designed with users in mind and I found it very easy, compare to classic references sent via email. There are no documents to open and sign, you simply follow the specific questions and submit once completed.

The interface is very easy to navigate, I just followed the steps.

Great experience. Review collected by and hosted on G2.com.

What do you dislike about RefNow?

I enjoyed the whole process of completing the reference. There was nothing I disliked about the whole process Review collected by and hosted on G2.com.

Kelly E.
KE
Head of Graphics London
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Straight to the point and effective."
What do you like best about RefNow?

I really like how easy and straightforward RefNow is to use. The platform makes providing references quick and hassle-free, with clear instructions and a clean interface. It saves a lot of time compared to traditional reference requests, and the communication throughout the process is smooth and professional. Review collected by and hosted on G2.com.

What do you dislike about RefNow?

There’s not much to dislike, but occasionally the links can expire a bit quickly, which means having to request a new one. It would be great if there were a bit more flexibility with deadlines or clearer reminders before expiry. Otherwise, the process works really well. Review collected by and hosted on G2.com.

AH
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Professional, well-organised, and easy to work with throughout"
What do you like best about RefNow?

What I like best now is how straightforward the reference process is. The automated email is clear and professional, and the website is easy to access and complete without any unnecessary steps. It makes providing a reference quick, smooth, and hassle free. Review collected by and hosted on G2.com.

What do you dislike about RefNow?

I dislike nothing about RefNow. It has always worked great for me. Review collected by and hosted on G2.com.

LJ
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Easy, fast and simple"
What do you like best about RefNow?

RefNow has been an excellent service for us, fast, reliable and very easy to use. Their platform saves time, simplifies our reference process and their support team is always helpful. I highly recommend them to any organisation. Review collected by and hosted on G2.com.

What do you dislike about RefNow?

There is nothing I dislike about RefNow, the service has been consistently smooth and reliable for our needs Review collected by and hosted on G2.com.

MA
Special Educational Needs Coordinator
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Brilliant online referencing tool - quick and easy to use"
What do you like best about RefNow?

Really easy to use which I think is important - references are important but I know from experience that if they are difficult to provide or too long winded then they don't necessarily do the person receiving the reference justice. I found this tool very easy to use and would happily complete references again using RefNow in the future. I will also recommend it to friends and family who are looking to get references for new employees. Review collected by and hosted on G2.com.

What do you dislike about RefNow?

Nothing, everything about my experience was great. Review collected by and hosted on G2.com.

ST
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"A very smooth and straightforward experience — clear steps and easy to complete."
What do you like best about RefNow?

“The interface is intuitive, the instructions are clear, and the whole process is quick. I really appreciate that everything I needed was on one page.” Review collected by and hosted on G2.com.

What do you dislike about RefNow?

“I didn’t really encounter any issues — the process worked smoothly from start to finish.” Review collected by and hosted on G2.com.

MH
Enterprise (> 1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Easy Ref"
What do you like best about RefNow?

RefNow stands out for its good interface, making navigation smooth and intuitive. It’s easy to use, even for first-time users, and the nice graphics add a professional, polished feel that enhances the overall user experience. Review collected by and hosted on G2.com.

What do you dislike about RefNow?

RefNow is efficient but has drawbacks like limited customization, excessive email reminders, occasional interface glitches, and pricing concerns for small businesses. Some users also find instructions unclear and reference tracking less flexible for non-traditional employment histories. Review collected by and hosted on G2.com.

CM
Small-Business (50 or fewer emp.)
"Saved me alot of time"
What do you like best about RefNow?

It’s so easy to complete references now. The automated system has saved me so many hours and also produces clear reports, which keeps me on top of my paperwork Review collected by and hosted on G2.com.

What do you dislike about RefNow?

Nothing to say happy with the services!! Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

11 months

Perceived Cost

$$$$$
RefNow Features
Templates
Automated
Reports
Optimization
Interoperability
Performance
Integrations
Identity verification
Fraud detection
Visualization
Security and Compliance
Alerts and Notifications
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RefNow