--- title: SHL Reviews meta_title: 'SHL Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how SHL works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 3 scale: '5' date_modified: '2026-06-24' parent_category: name: Recruiting url: https://www.g2.com/categories/recruiting --- # SHL Reviews **Vendor:** SHL **Category:** [Candidate Relationship Management Software](https://www.g2.com/categories/candidate-relationship-management) **Average Rating:** 4.3/5.0 **Total Reviews:** 3 ## About SHL SHL is the global leader in Talent Insight, transforming businesses by leveraging the power of people, science, and technology. Our unrivaled scientifically-backed workforce data and highly validated talent solutions provide organizations with the insights needed to optimally leverage their people’s potential and maximize business outcomes. We equip recruiters and leaders with people insights at an organization, team, and individual level, accelerating growth, decision-making, talent mobility, and inspiring an inclusive culture that supports game-changing agility. Whatever the job role, SHL can help select candidates faster and fairer with the perfect balance of potential, readiness and fit. Hire for: -Early Careers: Identify the best fit talent through an engaging candidate experience. -High Volume: Skills-based hiring at scale. -Technical: Automated technical assessments and interviews. -Managerial: Boost diversity and performance with actionable insights. -Professional: Recruit for roles of today and skills of the future. Our Smart Interview solutions enables you to screen thousands of candidates quickly with on-demand video interviews and provide a live, enhanced video interview experience for shortlisted applicants. With our Talent Management solutions, you can have a single source of multi-purpose talent data for real-time talent insights at any time, frequency and level. -Develop and retain your critical talent -Measure and map competencies of your entire workforce so you can direct resources to the areas that matter and develop, retain, and identify gaps that need filling. -Develop your leaders to succeed in a hybrid workplace -Find your Highest Potential (HIPO) employees -Use a scientific approach to build your best sales teams -Bring agility to Succession Planning ## SHL Pros & Cons **What users like:** - Users appreciate the **customization options** of SHL assessments, allowing for tailored and personalized testing experiences. (1 reviews) - Users appreciate the **customizability** of SHL, enabling tailored testing with personalized questions for better assessments. (1 reviews) - Users love the **customization options** in SHL, which allow for tailored testing experiences to meet individual needs. (1 reviews) - Users appreciate the **ease of customization** in SHL, allowing for personalized testing experiences tailored to their needs. (1 reviews) - Users value the **customizable testing platform** of SHL, enhancing their experience with personalized assessments. (1 reviews) - Personalized Learning (1 reviews) - Presentations (1 reviews) - Question Quality (1 reviews) - Question Variety (1 reviews) - Skill Assessment (1 reviews) **What users dislike:** - Users find the **admin limitations** concerning, as improper formatting of HTML questions impacts test performance directly. (1 reviews) - Users face **formatting limitations** that can significantly impact the test results if HTML questions are not formatted correctly. (1 reviews) - Users face issues with **HTML format limitations** that negatively impact test effectiveness and user experience. (1 reviews) - Users find **inflexible formatting** problematic, as it directly impacts test outcomes if not adhered to correctly. (1 reviews) - Users are frustrated by the **insufficient information** on formatting questions, which directly impacts test quality and results. (1 reviews) - Limitation Issues (1 reviews) - Limitations (1 reviews) - Missing Features (1 reviews) - Outdated Information (1 reviews) - Question Clarity (1 reviews) ## SHL Reviews ### 1. Great experience **Rating:** 4.0/5.0 stars **Reviewed by:** Mahakdeep S. | Academic systems specialist, Enterprise (> 1000 emp.) **Reviewed Date:** August 01, 2025 **What do you like best about SHL?** Their own testing platform is a good platform the best part is that we can customize the questions and use that platform for our personalized test **What do you dislike about SHL?** They have a few limitations like the if we do not put html questions in a specific format then those effect the test directly **What problems is SHL solving and how is that benefiting you?** Their AMCAT is amazing which helps the aspirants a good assessment of their current standing before going to the market Most importantly their score is considered by many industries ### 2. Very poor interface makes readability very difficult. **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.) **Reviewed Date:** June 05, 2020 **What do you like best about SHL?** I tested SHL test as a candidate, and compared with other site and practices test. I kind of like the type of exercises. **What do you dislike about SHL?** The user experience for the candidate is very bad. SHL use still a flash technology and did not update in years the interface: as a result, a candidate is required to update a flash plugin, but even so, the font-size is very tiny and does not adjust well on large screen resolutions of 2020. Also, it is not possible to zoom, because it is flash and not html. So the type spent just to read correctly, is precious time lost when doing the exercise, leading to errors. Also, I found exercises in native language (non English) imprecise, and native English, a bit convoluted. I wonder if they are written convoluted on purpose, but they should convey a clear message, with no possibility of interpretations, because the candidate does not have the possibility to ask if the understanding of the sentence is correct or not. Compared with other providers, the experience of the candidate is poor. The same tests could be offered with a neat user interface, to make a user comfortable, and particularly a user interface thought also for people who wear glasses. **What problems is SHL solving and how is that benefiting you?** administering recruiting tests to evaluate a batch of candidates. However, I read on shl practices website that scientific methodology behind the SHL tests offers moderate significance (although have not found a comments on the SHL site). I wonder how much psychometric is an indicator suited to depict with high statistical significance the skills of a candidate; also, significance of results are even hindered by a poor user interface, making the exercise difficult to read. Overall, I think the test does not reflect well a real working environment. It might work better a longer test structured as tests used to evaluate programming skills - still time matter, however there is a neater distinction between performance and haste. More haste, less speed - the only benefit here is a just a test to filter candidates, it works because it weight results among a batch of candidates, but the quality of test and benefit are debatable as per effectively evaluate the abilities of a candidate. ### 3. SHL TalentCentral - A top notch assessment portal **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2019 **What do you like best about SHL?** TalentCentral allows us to employee a variety of screening assessments for candidates across the spectrum of jobs in our corporate environment, while provided detailed results to assist in our selection process. **What do you dislike about SHL?** If there is something very specific that you are looking for and they don't have it, you may need to go outside of their solution. This has happened once to us but we use SHL so heavily that it was a non-factor. **Recommendations to others considering SHL:** Make sure you go through their library of assessment options and if you interested in have SHL integrated with your ATS, be sure to ask about integration fees and if it is compatible. **What problems is SHL solving and how is that benefiting you?** We are always looking to hire the best talent into our organization and SHL helps to see what skills a candidate has to offer. We have been able to identify those candidates that excel in certain skills or have an aptitude for a specific role. We use these assessments to complement our through interview process. - [View SHL pricing details and edition comparison](https://www.g2.com/products/shl/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-26+03%3A03%3A33+-0500&secure%5Bsession_id%5D=e4999d38-0c17-4c9a-a3d7-a14275525b0f&secure%5Btoken%5D=506f6ad55da38b3c43942fa8d853948d833435e5e139fb70ae5b670890faaa34&format=llm_user) ## SHL Integrations - [IBM API Connect](https://www.g2.com/products/ibm-api-connect/reviews) ## SHL Features **Platform Basics** - Integrations - Interoperability - Performance **Basics** - Reporting - Interoperability - Performance **Assessment delivery** - Question variety - Real-time assessment - Pre-made content **Platform Basics** - Interoperability - Performance - Self-service - Automation **Platform Basics** - Interoperability - Performance **Platform Basics** - Reporting - Interoperability - Performance **Platform Basics** - Reporting - Interoperability - Performance - User, Role, and Access Management **Skill management** - Skills Library - Skill Mapping - Employee Skill Assignment - Included Framework **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Platform Content** - File Sharing - Content Library - Customization - Technical Screening - Coding Development - Reports **Additional Functionality** - Dashboard - Cloud - Mobility **Grading and reporting** - Automated grading - Gamification - Analytics dashboard - Reporting **Platform Data** - Platform Search - Dashboard - Alerts and Notifications - Analytics **Platform Content** - Automation - Reminders - Email Template - Booking - Rescheduling **Platform Content - Talent Assessment** - Candidate Screening - Content Library - Assessment - Portal - Emotional Intelligence - Logical Reasoning - Big Five - Psychometric **Platform Content ** - Employee Tracking - Employee Development - Career Development **Platform Content** - Technology - File Sharing - Customization **Platform Additional Functionality** - Dashboard - Mobility - Messaging - Soft Skills Testing - Additional Tools **Content** - Automation - File Sharing **Administration** - White-labeling - Mobile compatibility **Platform Functionality** - Dashboard - Talent Management - Diversity - Add-on - Talent Acquisition - Proctoring - Assessments **Platform Performance** - Reporting - Monitoring **Platform Performance - Talent Assessment** - Uptime - Analytics - Monitoring **Platform Additional Functionality ** - Dashboard - Mobility - Messaging - Task Management - Payment - Portal - Integrations **Platform Additional Functionality** - Mobility - Messaging - Task Management - Dashboards **Administration** - Search - Reporting **Recruiting and Onboarding** - Sourcing and Candidate Identification - Interview Scheduling - Applicant Tracking **Platform Additional Functionality - Talent Assessment** - Mobility - Messaging - Integrations - Video Interview - Simulation **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards **Platform Basics - Talent Assessment** - Analytics - Interoperability - Automation **Agentic AI - Talent Intelligence** - Multi-step Planning - Adaptive Learning - Natural Language Interaction - Decision Making **AI Capabilities - Talent Assessment** - AI Personalization - AI Predictive Insights - AI Scoring - Assessment Generation - AI Bias Detection ## Top SHL Alternatives - [TestGorilla](https://www.g2.com/products/testgorilla/reviews) - 4.5/5.0 (1,349 reviews) - [CodeSignal](https://www.g2.com/products/codesignal/reviews) - 4.5/5.0 (1,353 reviews) - [Lever](https://www.g2.com/products/lever/reviews) - 4.3/5.0 (2,081 reviews)